FCC Web Documents citing 64.1170

as compiled by hallikainen.com/FccRules on 2012 06 01

• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1662A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1662A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1662A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest Communications, Inc. Response to Informal Complaint No. IC-01-S47497, (May 3, 2001) (Qwest Response). See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1663A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1663A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1663A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk.com Holding Corp. Response to Informal Complaint No. IC-01-S42776, (April 2, 2001) (Talk.com Holding Corp. Response) See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1664A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1664A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1664A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. Charles Kostmayer, Informal Complaint No. IC-S47585 (March 30, 2001). 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom Response to Informal Complaint No. IC 01-S47585 (May 14, 2001). See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1665A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1665A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1665A1.txt
  • that the switch occurred as the result of a keying error. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's intraLATA toll and interLATA service provider in violation of Section 258 of the Act and the Commission rules. We discuss Sprint's liability below. Specifically, Sprint states that it will fully reimburse AT&T in accordance with Section 64.1170(b) of the rules. Pursuant to section 64.1170(b), Sprint must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Sprint. According to the complaint, the amount paid by the Complainant to Sprint is $226.36. This amount multiplied by 150% equals $339.54. Therefore, Sprint must forward to AT&T the amount of $339.54, along with copies
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1666A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1666A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1666A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest Communications, Inc. Response to Informal Complaint No. IC-01-S47439, (May 2, 2001) (Qwest Communications, Inc. Response). See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1667A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1667A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1667A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. Deborah Haverty, Informal Complaint No. IC-01-S51331 (filed May 7, 2001). 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Business Options Response to Informal Complaint No. IC 01-S51331 (June 1, 2001). See 47 C.F.R. � 64.1160. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1668A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1668A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1668A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation Response to Informal Complaint No. IC-S52010, (received June 7, 2001). See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1888A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1888A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1888A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of their complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1889A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1889A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1889A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See Appendix A 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of their complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1891A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1891A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1891A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See Appendix A 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2256A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2256A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2256A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See Appendix A 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of their complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2346A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2346A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2346A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of their complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2347A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2347A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2347A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of their complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2348A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2348A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2348A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of their complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2370A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2370A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2370A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of their complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2371A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2371A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2371A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of their complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2470A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2470A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2470A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of their complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2596A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2596A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2596A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See Appendix A . 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). (continued....) Federal Communications Commission DA 01-2596 Federal Communications Commission DA 01-2596 �� �� �� �@��� �� @& ixZ
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2683A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2683A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2683A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of their complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2684A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2684A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2684A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of their complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2738A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2738A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2738A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2849A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2849A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2849A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Eschelon Telecom, Inc. Response to Informal Complaint No. IC-01-S60083, (September 17, 2001) (Eschelon Response). See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2850A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2850A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2850A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of their complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2851A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2851A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2851A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDCBC Response to Informal Complaint No. IC-01-S50991, (June 15, 2001) (LDCBC Response). See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2861A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2861A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2861A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of their complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1000A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1000A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1000A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). IDT's Response to Informal Complaint No. IC 01-S48390, May 16, 2001. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1001A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1001A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1001A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Primus IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1002A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1002A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1002A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel Response to Informal Complaint No. IC 01-S59606, September 21, 2001. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1003A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1003A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1003A1.txt
  • at the time of unauthorized change. 6. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Close Call IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Opex Communications nor Close Call may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1004A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1004A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1004A1.txt
  • Verizon at the time of Cox. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cox IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Cox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1013A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1013A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1013A1.txt
  • authorized carrier at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Worldcom ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Worldcom may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1014A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1014A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1014A1.txt
  • at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1015A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1015A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1015A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest Response to Informal Complaint No. IC 01-S62309, October 18, 2001. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1081A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1081A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1081A1.txt
  • the unauthorized change of long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred neither NTS/MIDCOM nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1082A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1082A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1082A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carier). AT&T Corporation Response to Informal Complaint No. IC 01-S62367, filed October 2, 2001. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1083A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1083A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1083A1.txt
  • change of local and intraLATA toll services. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Z-Tel Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor Z-Tel Communications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1128A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1128A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1128A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Allegiance's Response to Informal Complaint No. 01-S52069, July 9, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1129A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1129A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1129A1.txt
  • at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1130A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1130A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1130A1.txt
  • number was mistakenly switched due to information given by one of their business customers. We find that Sprint has failed to produce clear and convincing evidence that complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's intraLATA toll and long distance providers and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to Verizon and AT&T an amount equal to 150% of the relevant charges paid by the subscriber to Sprint. Therefore, Sprint must forward to Verizon and AT&T 150% the relevant amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon and
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1131A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1131A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1131A1.txt
  • at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon and AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1132A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1132A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1132A1.txt
  • at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1133A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1133A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1133A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom, Inc., Response to Informal Complaint No. IC 01-S55165, August 2, 2001. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1139A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1139A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1139A1.txt
  • separate authorizations for each service sold to the complainant as required by our rules. We find that WorldCom has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that WorldCom's actions resulted in an unauthorized change in Complainant's intraLATA toll and long distance provider and we discuss WorldCom's liability below. Pursuant to Section 64.1170(b) our rules, WorldCom must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to WorldCom. According to the complaint, the amount paid by Complainant to WorldCom is $42.71. This amount multiplied by 150% equals $64.07. Therefore, WorldCom must forward to AT&T the amount of $64.07, along with copies of any telephone bills issued from
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1177A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1177A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1177A1.txt
  • authorized carrier at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MetTel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor MetTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1178A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1178A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1178A1.txt
  • time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by (name of customer) against LCR IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1179A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1179A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1179A1.txt
  • third party verifier, however, failed to obtain separate authorizations for each service sold as required by our rules. RCN has failed to produce clear and convincing evidence that complainant authorized a carrier change. We find that RCN's actions resulted in an unauthorized change in Complainant's local and intraLATA toll service provider and we discuss RCN liability below. Pursuant to Section 64.1170(b) our rules, RCN must forward to Ameritech an amount equal to 150% of all charges paid by the subscriber to RCN. According to the complaint, the amount paid by Complainant to RCN is $19.96. This amount multiplied by 150% equals $29.94. Therefore, RCN must forward to Ameritech the amount of $29.94, along with copies of any telephone bills issued from
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1180A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1180A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1180A1.txt
  • authorized carrier at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Communicate IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor Communicate may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1218A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1218A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1218A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom Response to Informal Complaint No. IC 01-S57181, September 5, 2001. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1219A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1219A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1219A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom Response to Informal Complaint No. IC 01-S65774, December 17, 2001. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1220A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1220A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1220A1.txt
  • at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against WorldCom's ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor WorldCom's may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1326A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1326A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1326A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global's Response to Informal Complaint No. IC 01-S63693, March 21, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1327A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1327A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1327A1.txt
  • states that Complainant's service was changed due to an error in data entry. We find that Advantage has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Advantage's actions resulted in an unauthorized change in Complainant's intraLATA toll and long distance service provider and we discuss Advantage's liability below. Pursuant to Section 64.1170(b) our rules, Advantage must forward to Sprint an amount equal to 150% of all charges paid by the subscriber to Advantage. According to the complaint, the amount paid by Complainant to Advantage is $424.21. This amount multiplied by 150% equals $636.32. Therefore, Advantage must forward to Sprint the amount of $636.32, along with copies of any telephone bills issued from
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-133A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-133A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-133A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global Crossing Telecommunications, Inc., Response to Informal Complaint No. IC 01-S56457, August 15, 2001. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1392A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1392A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1392A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against LCR ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor LCR may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1393A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1393A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1393A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Talk ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Talk may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1394A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1394A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1394A1.txt
  • authorized carrier at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against RCN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech, AOL, nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1395A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1395A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1395A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against RCN IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech, AT&T, nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1396A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1396A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1396A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Quantrex IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor Quantrex may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1397A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1397A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1397A1.txt
  • Network stated that the Complainant's service was switched due to a provisioning error. We find that Network has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Network's actions resulted in an unauthorized change in Complainant's intraLATA toll and long distance service provider and we discuss Network's liability below. Pursuant to Section 64.1170(b) our rules, Network must forward to Unitel an amount equal to 150% of all charges paid by the subscriber to Network, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Unitel shall provide a refund or credit to Complainant in the amount of 50% of all charges
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1398A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1398A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1398A1.txt
  • carriers at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against McLeod IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech and AT&T nor McLeod may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1399A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1399A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1399A1.txt
  • April 2, 2002. BSP states Complainant's service was mistakenly acquired when converting over another company's database. We find that BSP has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that BSP's actions resulted in an unauthorized change in Complainant's long distance service provider and we discuss BSP's liability below. Pursuant to Section 64.1170(b) our rules, BSP must forward to Unitel an amount equal to 150% of all charges paid by the subscriber to BSP. According to the complaint, the amount paid by Complainant to BSP is $55.63. This amount multiplied by 150% equals $83.45. Therefore, BSP must forward to Unitel the amount of $83.45, along with copies of any telephone bills issued from
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1400A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1400A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1400A1.txt
  • verification. Cox's third party verifier, however, failed to obtain separate authorizations for each service sold as required by our rules. Therefore, Cox has failed to produce clear and convincing evidence that complainant authorized a carrier change. We find that Cox's actions resulted in an unauthorized change in Complainant's long distance provider and we discuss Cox liability below. Pursuant to Section 64.1170(b) our rules, Cox must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Cox. According to the complaint, the amount paid by Complainant to Cox is $134.53. This amount multiplied by 150% equals $201.80. Therefore, Cox must forward to AT&T the amount of $201.80, along with copies of any telephone bills issued from
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1401A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1401A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1401A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against McLeod IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor McLeod may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1421A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1421A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1421A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1450A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1450A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1450A1.txt
  • of the Complainants' telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complaints against WorldCom ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainants' authorized carriers nor WorldCom may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1451A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1451A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1451A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Global IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Global may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1467A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1467A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1467A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against BOI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor BOI may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1492A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1492A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1492A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against NALD ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor NALD may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1493A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1493A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1493A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk Response to Informal Complaint No. IC 02-S69363, May 2, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1527A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1527A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1527A1.txt
  • authorized carrier at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Lightyear IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor Lightyear may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1528A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1528A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1528A1.txt
  • authorized carrier at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NAC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Qwest nor NAC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1529A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1529A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1529A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Talk ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Talk may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1581A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1581A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1581A1.txt
  • consent form, however, does not provide a space for an electronic signature as required by our rules. We find that NALD has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that NALD's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss NALD's liability below. Pursuant to Section 64.1170(b) our rules, NALD must forward to authorized carrier an amount equal to 150% of all charges paid by the subscriber to NALD. NALD must forward to authorized carrier this amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, the authorized carrier shall provide a refund or
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1583A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1583A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1583A1.txt
  • to AT&T at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Advantage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1584A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1584A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1584A1.txt
  • as a result of other customers signing and cashing promotional checks with Complainants' telephone numbers on it. We find that Talk has failed to produce clear and convincing evidence that the Complainants authorized carrier changes. Therefore, we find that Talk's actions resulted in an unauthorized change in Complainants' telecommunications service providers and we discuss Talk's liability below. Pursuant to Section 64.1170(b) our rules, Talk must forward to the relevant authorized carriers an amount equal to 150% of all charges paid by the relevant subscriber to Talk. Talk must forward to the relevant authorized carriers the amounts, along with copies of any telephone bills issued from Talk to the Complainants. Within ten days of receipt of this amount, the relevant authorized carriers
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1585A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1585A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1585A1.txt
  • Talk states that due to a data entry error, an order was submitted to reinstate Complainants service. We find that Talk has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Talk's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Talk's liability below. Pursuant to Section 64.1170(b) our rules, Talk must forward to the authorized carrier an amount equal to 150% of all charges paid by the subscriber to Talk. Therefore, Talk must forward to the authorized carrier this amount, along with copies of any telephone bills issued from Talk to the Complainant. Within ten days of receipt of this amount, the authorized company shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1586A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1586A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1586A1.txt
  • Talk, however, could not provide a copy of Complainant's electronic signatures as required by our rules. We find that Talk has failed to produce clear and convincing evidence that the Complainants authorized a carrier change. Therefore, we find that Talk's actions resulted in an unauthorized change in Complainants' telecommunications service providers and we discuss Talk's liability below. Pursuant to Section 64.1170(b) our rules, Talk must forward to the relevant authorized carriers an amount equal to 150% of all charges paid by the relevant subscriber to Talk. Talk must forward to the relevant authorized carriers the amounts, along with copies of any telephone bills issued from Talk to the Complainants. Within ten days of receipt of this amount, the relevant authorized carriers
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1587A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1587A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1587A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Talk IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1596A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1596A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1596A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Allegiance Response to Informal Complaint No. IC 01-S55456, September 6, 2001. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1597A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1597A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1597A1.txt
  • Complainant's international and long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1600A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1600A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1600A1.txt
  • of the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against AT&T Corporation ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred neither the authorized carriers nor AT&T Corporation may pursue any collection against Complainants for those charges. IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1601A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1601A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1601A1.txt
  • of unauthorized change of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against AT&T Corporation ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and AT&T Corporation may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1602A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1602A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1602A1.txt
  • is unable to provide a letter of authorization or third party verification as required by our rules. We find that AT&T has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that AT&T's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss AT&T's liability below. Pursuant to Section 64.1170(b) our rules, AT&T must forward to authorized carrier an amount equal to 150% of all charges paid by the subscriber to AT&T. Therefore, AT&T must forward to authorized carrier the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, the authorized company shall provide a refund
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1603A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1603A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1603A1.txt
  • as a result of various errors on the part of AT&T or its third party verifiers. We find that AT&T has failed to produce clear and convincing evidence that the Complainants authorized a carrier change. Therefore, we find that AT&T's actions resulted in an unauthorized change in Complainants' telecommunications service providers and we discuss AT&T's liability below. Pursuant to Section 64.1170(b) our rules, AT&T must forward to the authorized carriers an amount equal to 150% of all charges paid by the subscriber to AT&T. According to the complaints, AT&T must forward to the authorized carriers the amounts, along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt of this amount, the authorized
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1604A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1604A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1604A1.txt
  • of the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against AT&T Corporation ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred neither the authorized carriers nor AT&T Corporation may pursue any collection against Complainants for those charges. IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1605A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1605A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1605A1.txt
  • AT&T states that the Complainants' telecommunications service providers were switched by someone cashing the promotional checks. We find that AT&T has failed to produce clear and convincing evidence that the Complainants authorized a carrier change. Therefore, we find that AT&T's actions resulted in an unauthorized change in Complainants' telecommunications service providers and we discuss AT&T's liability below. Pursuant to Section 64.1170(b) our rules, AT&T must forward to the authorized carriers an amount equal to 150% of all charges paid by the relevant subscriber to AT&T. AT&T must forward to the relevant authorized carriers the amounts, along with copies of any telephone bills issued from the company to the relevant Complainants. Within ten days of receipt of this amount, the relevant authorized
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1631A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1631A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1631A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Talk IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1632A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1632A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1632A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Talk ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Talk may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1633A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1633A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1633A1.txt
  • of database files in their system inadvertently re-processed Complainant's telephone number causing his service to be reinstated. We find that Talk has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Talk's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Talk's liability below. Pursuant to Section 64.1170(b) our rules, Talk must forward to the authorized carrier an amount equal to 150% of all charges paid by the subscriber to Talk, along with copies of any telephone bills issued from Talk to the Complainant. Within ten days of receipt of this amount, the authorized company shall provide a refund or credit to Complainant in the amount of 50%
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1634A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1634A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1634A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Talk IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1635A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1635A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1635A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against eLec IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor eLec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1636A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1636A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1636A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Talk IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1637A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1637A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1637A1.txt
  • states that Complainant's service was changed due to a processing error in canceling a pending service order. We find that Talk has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Talk's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Talk's liability below. Pursuant to Section 64.1170(b) our rules, Talk must forward to the authorized carrier an amount equal to 150% of all charges paid by the subscriber to Talk, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, the authorized company shall provide a refund or credit to Complainant in the amount of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1638A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1638A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1638A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LCR IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1639A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1639A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1639A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Vox IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Vox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1640A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1640A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1640A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Allegiance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Allegiance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1641A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1641A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1641A1.txt
  • authorized carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint against Axces IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Axces may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1642A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1642A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1642A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor LLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1660A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1660A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1660A1.txt
  • the unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1661A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1661A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1661A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation Response to Informal Complaint No.01-S59628, September 19, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1662A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1662A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1662A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1663A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1663A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1663A1.txt
  • the unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1684A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1684A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1684A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1685A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1685A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1685A1.txt
  • did not provide a valid third party verification tape or letter of authorization. We find that Direct One has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Direct One's actions resulted in an unauthorized change in Complainant's long distance service provider and we discuss Direct One's liability below. Pursuant to Section 64.1170(b) our rules, Direct One must forward to Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Direct One. Therefore, Direct One must forward to AT&T Corporation (AT&T) 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1686A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1686A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1686A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of their complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1715A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1715A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1715A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Talk IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1716A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1716A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1716A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Talk IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1717A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1717A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1717A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Talk ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Talk may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1718A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1718A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1718A1.txt
  • authorized carrier at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against ServiSense IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor ServiSense may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1719A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1719A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1719A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against National IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor National may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1737A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1737A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1737A1.txt
  • AT&T's verifier failed to ask if he was authorized by the billing party to make carrier changes. We find that AT&T has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that AT&T's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss AT&T's liability below. Pursuant to Section 64.1170(b) our rules, AT&T must forward to the authorized carrier an amount equal to 150% of all charges paid by the subscriber to AT&T. Therefore, AT&T must forward to the authorized carrier the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, the authorized carrier shall provide
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1738A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1738A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1738A1.txt
  • of unauthorized change of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against AT&T Corporation ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and AT&T Corporation may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1739A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1739A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1739A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1742A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1742A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1742A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1797A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1797A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1797A1.txt
  • the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against National Accounts, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither authorized carriers nor National Accounts, Inc. may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1798A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1798A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1798A1.txt
  • time of the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against IEcom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and IEcom may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer &
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1799A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1799A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1799A1.txt
  • time of unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint against Mpower Communications, Corp. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T Corporation nor Mpower Communications Corp. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1800A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1800A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1800A1.txt
  • the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Consolidated Billing Provider IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint Communications Company nor Consolidated Billing Provider may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1801A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1801A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1801A1.txt
  • is unable to provide a letter of authorization or third party verification as required by our rules. We find that CBP has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that CBP's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss CBP's liability below. Pursuant to Section 64.1170(b) our rules, CBP must forward to Sprint Communications Corporation an amount equal to 150% of all charges paid by the subscriber to CBP. Therefore, CBP must forward to authorized carrier the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Complainant's authorized carrier shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1802A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1802A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1802A1.txt
  • the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Business Savings Plan. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither authorized carriers nor Business Savings Plan may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1803A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1803A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1803A1.txt
  • has failed to provide a letter of authorization or third party verification as required by our rules. We find that BSP has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that BSP's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss BSP's liability below. Pursuant to Section 64.1170(b) our rules, BSP must forward to authorized carrier an amount equal to 150% of all charges paid by the subscriber to BSP. Therefore, BSP must forward to authorized carrier the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Complainant's authorized carrier shall provide a refund
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1804A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1804A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1804A1.txt
  • authorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Business Savings Plan IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither (authorized carrier) nor (company) may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1808A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1808A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1808A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1819A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1819A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1819A1.txt
  • party verifier, however, failed to obtain separate authorizations for each service sold as required by our rules. We find that UKI has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that UKI's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss UKI's liability below. Pursuant to Section 64.1170(b) our rules, UKI must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to UKI, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1820A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1820A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1820A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against WebNet ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor WebNet may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1821A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1821A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1821A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against National ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor National may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1822A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1822A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1822A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against eLec IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor eLec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1823A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1823A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1823A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against eLec IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor eLec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1824A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1824A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1824A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Talk IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1825A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1825A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1825A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Talk IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1838A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1838A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1838A1.txt
  • states that Complainants service was changed when another customer provided his telephone number through third party verifications. We find that Talk has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Talk's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Talk's liability below. Pursuant to Section 64.1170(b) our rules, Talk must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Talk, along with copies of any telephone bills issued from Talk to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1839A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1839A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1839A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Talk IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1840A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1840A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1840A1.txt
  • authorization was received and confirmed through third party verifications. Talk's third party verification recording, however, was inaudible. We find that Talk has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Talk's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Talk's liability below. Pursuant to Section 64.1170(b) our rules, Talk must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Talk, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1841A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1841A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1841A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Advantage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1842A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1842A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1842A1.txt
  • consent form, however, does not provide a space for an electronic signature as required by our rules. We find that NALD has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that NALD's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss NALD's liability below. Pursuant to Section 64.1170(b) our rules, NALD must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to NALD, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1843A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1843A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1843A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CWC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor CWC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1851A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1851A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1851A1.txt
  • intraLATA toll and long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Advantage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Southwestern Bell, AT&T nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1902A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1902A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1902A1.txt
  • the Complainant. The letter of agency did not include an electronic signature as required by our rules. We find that NAI has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that NAI's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss NAI's liability below. Pursuant to Section 64.1170(b) our rules, NAI must forward to Complainant's authorized carrier, AT&T, an amount equal to 150% of all charges paid by the subscriber to NAI. According to the complaint, NAI must forward to the authorized carrier the amounts, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Complainant's
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1903A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1903A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1903A1.txt
  • carrier at the time of BOI. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Business Options Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech Wisconsin nor Business Options, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1904A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1904A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1904A1.txt
  • of unauthorized change of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Yestel, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred neither the authorized carriers nor Yestel, Inc. may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1905A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1905A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1905A1.txt
  • unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Summit Telco, L. L.C. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T Corporation nor Summit Telco, L.L.C. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1906A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1906A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1906A1.txt
  • the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Advantage Telecommunications Corp. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither authorized carriers nor Advantage Telecommunications Corp. may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1907A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1907A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1907A1.txt
  • of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Z-Tel Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Z-Tel communications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1908A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1908A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1908A1.txt
  • change of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Communicate Technological Systems, LLC, IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T Corporation nor Communicate Technological Systems, LLC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2042A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2042A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2042A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2043A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2043A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2043A1.txt
  • of the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against AT&T Corporation ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred neither the authorized carriers nor AT&T Corporation may pursue any collection against Complainants for those charges. IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2044A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2044A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2044A1.txt
  • time of unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint Corporation nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2045A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2045A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2045A1.txt
  • of the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Z-Tel Communications ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither authorized carriers nor Z-Tel Communications may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2048A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2048A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2048A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2069A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2069A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2069A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120(c). See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2086A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2086A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2086A1.txt
  • of unauthorized change of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against AT&T Corporation ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and AT&T Corporation may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2182A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2182A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2182A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Vox Response to Informal Complaint No. IC-01-S54595, July 2, 2001. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2183A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2183A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2183A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of their complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2184A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2184A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2184A1.txt
  • WorldCom at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2185A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2185A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2185A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2186A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2186A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2186A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2187A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2187A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2187A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2188A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2188A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2188A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2189A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2189A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2189A1.txt
  • could not locate and provide a copy of the third party verification as required by our rules. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Sprint. Therefore, Sprint must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from Sprint to the Complainant. Within ten days of receipt of this amount, Sprint shall provide a refund or credit to
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2190A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2190A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2190A1.txt
  • 6, 2001. Sprint states that Complainant's service was mistakenly added to the account of another Sprint customer. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Sprint, along with copies of any telephone bills issued from Sprint to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2191A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2191A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2191A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2192A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2192A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2192A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint Response to Informal Complaint No. IC 01-S64423, March 22, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2194A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2194A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2194A1.txt
  • person who agreed to the switch was authorized to make the carrier change as required by our rules. We find that AT&T has failed to produce clear and convincing evidence that Complainants authorized carrier changes. Therefore, we find that AT&T's actions resulted in an unauthorized change in Complainants' telecommunications service providers and we discuss AT&T's liability below. Pursuant to Section 64.1170(b) our rules, AT&T must forward to authorized carriers an amount equal to 150% of all charges paid by the subscriber to AT&T. According to the complaints, AT&T must forward to authorized carriers the amounts, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, the authorized carriers shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2195A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2195A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2195A1.txt
  • of the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against AT&T Corporation ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred neither the authorized carriers nor AT&T Corporation may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2196A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2196A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2196A1.txt
  • time of unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Qwest and AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2197A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2197A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2197A1.txt
  • the person on the call was authorized to make the carrier change as required by our rules. We find that AT&T has failed to produce clear and convincing evidence that complainant authorized a carrier change. Therefore, we find that AT&T's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss AT&T liability below. Pursuant to Section 64.1170(b) our rules, AT&T must forward to Qwest an amount equal to 150% of all charges paid by the subscriber to AT&T. According to the complaint, the amount paid by Complainant to AT&T is $3.42. This amount multiplied by 150% equals $5.13. Therefore, AT&T must forward to Qwest the amount of $5.13, along with copies of any telephone bills issued from
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2198A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2198A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2198A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Z-Tel's Response to Informal Complaint No. IC 01-S54331, July 27, 2001.. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2209A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2209A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2209A1.txt
  • to provide a third party verification tape as required by Commission rules. We find that RCN has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that RCN's actions resulted in an unauthorized change in Complainant's local, intraLATA toll and long distance service providers and we discuss RCN's liability below. Pursuant to Section 64.1170(b) our rules, RCN must forward to Ameritech and AT&T an amount equal to 150% of all charges paid by the subscriber to RCN. Therefore, RCN must forward to Ameritech & AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Ameritech and AT&T
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2210A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2210A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2210A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom Response to Informal Complaint No. IC 01-S60078, November 14, 2001. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2327A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2327A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2327A1.txt
  • 4, 2001. Qwest states that Complainant's service was changed when information was entered incorrectly into their database. We find that Qwest has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Qwest's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Qwest's liability below. Pursuant to Section 64.1170(b) our rules, Qwest must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Qwest, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2328A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2328A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2328A1.txt
  • on August 2, 2001. Alliance states that the complainant's telephone number was verified under a business account. We find that Alliance has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Alliance's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Alliance's liability below. Pursuant to Section 64.1170(b) our rules, Alliance must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Alliance, along with copies of any telephone bills issued from Alliance to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2329A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2329A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2329A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2330A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2330A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2330A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint Response to Informal Complaint No. IC 01-S66307, February 22, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2359A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2359A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2359A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Axces IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Axces may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2360A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2360A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2360A1.txt
  • Global at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NALD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Global nor NALD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
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  • Summit states that Complainant's service was switched due to a data entry error. We find that Summit has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Summit's actions resulted in an unauthorized change in Complainant's intraLATA toll and long distance service provider and we discuss Summit's liability below. Pursuant to Section 64.1170(b) our rules, Summit must forward to WorldCom an amount equal to 150% of all charges paid by the subscriber to Summit. According to the complaint, Summit must forward to WorldCom the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, WorldCom shall provide a refund or
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2369A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2369A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2369A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of their complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2370A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2370A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2370A1.txt
  • human error. Verification of a switch in service must comply with Commission's rules. We find that Comcast has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Comcast's actions resulted in an unauthorized change in Complainant's intraLATA toll and long distance service provider and we discuss Comcast's liability below. Pursuant to Section 64.1170(b) our rules, Comcast must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Comcast. Therefore, Comcast must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2371A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2371A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2371A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). eLec Response to Informal Complaint No. 01-S52033, June 26, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2372A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2372A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2372A1.txt
  • at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2373A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2373A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2373A1.txt
  • unauthorized conversion of Complainant's local service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against McLeod IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor McLeod may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
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  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Response to Informal Complaint No. IC 02-S73528, July 9, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2377A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2377A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2377A1.txt
  • provide a copy of a signed letter of agency or similar instrument. We find that Allegiance has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Allegiance's actions resulted in an unauthorized change in Complainant's local, intraLATA toll and long distance service providers and we discuss Allegiance's liability below. Pursuant to Section 64.1170(b) our rules, Allegiance must forward to Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Allegiance. Therefore, Allegiance must forward to WorldCom and Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, WorldCom and Verizon
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2378A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2378A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2378A1.txt
  • Complainant's local and long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither BellSouth nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2379A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2379A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2379A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom Response to Informal Complaint No. IC 01-S60078, September 24, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2526A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2526A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2526A1.txt
  • one carrier can be designated for interstate or interLATA toll service, as required by our rules. We find that RCN has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that RCN's actions resulted in an unauthorized change in Complainant's (type of service) provider and we discuss RCN's liability below. Pursuant to Section 64.1170(b) our rules, RCN must forward to Sprint an amount equal to 150% of all charges paid by the subscriber to RCN, along with copies of any telephone bills issued from RCN to the Complainant. Within ten days of receipt of this amount, Sprint shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2527A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2527A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2527A1.txt
  • copy of a Letter of Agency nor a third party verification tape, as required by our rules. We find that Talk has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Talk's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Talk's liability below. Pursuant to Section 64.1170(b) our rules, Talk must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Talk, along with copies of any telephone bills issued from Talk to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2528A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2528A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2528A1.txt
  • Primus at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against ComTech IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Primus nor ComTech may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2627A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2627A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2627A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Business Savings Plan IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor WCSS may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2628A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2628A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2628A1.txt
  • at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Communicate IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither authorized carrier nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2629A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2629A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2629A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against ADST IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor ADST may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2630A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2630A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2630A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against WCSS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor WCSS may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2636A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2636A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2636A1.txt
  • Expanets at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Network IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Expanets nor Network may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2637A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2637A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2637A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against WCSS ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor WCSS may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2638A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2638A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2638A1.txt
  • time of the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against CTS ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither authorized carriers nor Communicate Technological Systems may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2639A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2639A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2639A1.txt
  • Sonix at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDMI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor Sonix nor LDMI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2640A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2640A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2640A1.txt
  • 011 at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against McLeod IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither 011 nor McLeod may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2641A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2641A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2641A1.txt
  • time of the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against NAI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither authorized carriers nor National Accounts, Inc. may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2642A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2642A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2642A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against LCR ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor LCR may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2643A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2643A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2643A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against APS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor APS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2644A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2644A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2644A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against UKI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2645A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2645A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2645A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against IDT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2646A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2646A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2646A1.txt
  • WorldCom at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against C&W IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor C&W may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2647A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2647A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2647A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Talk IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2648A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2648A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2648A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2649A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2649A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2649A1.txt
  • through third party verifications. However, Talk could not provide a recorded copy of the third party verification. We find that Talk has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Talk's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Talk's liability below. Pursuant to Section 64.1170(b) our rules, Talk must forward to Isterra an amount equal to 150% of all charges paid by the subscriber to Talk, along with copies of any telephone bills issued from Talk to the Complainant. Within ten days of receipt of this amount, Isterra shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2650A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2650A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2650A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Talk IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2651A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2651A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2651A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Talk IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2652A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2652A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2652A1.txt
  • Vartec at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Vartec nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2653A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2653A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2653A1.txt
  • LOA shall not be combined on the same document, screen, or webpage with inducements of any kind. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to WorldCom an amount equal to 150% of all charges paid by the subscriber to Sprint, along with copies of any telephone bills issued from Sprint to the Complainant. Within ten days of receipt of this amount, WorldCom shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2654A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2654A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2654A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2655A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2655A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2655A1.txt
  • determined that the person who signed the LOA is not the owner of the complainant's telephone number. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Sprint, along with copies of any telephone bills issued from Sprint to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2656A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2656A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2656A1.txt
  • at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Communicate IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither authorized carrier nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2657A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2657A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2657A1.txt
  • Complainant's local and long distance services. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against 011 IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech, nor 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2658A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2658A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2658A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UKI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2659A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2659A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2659A1.txt
  • Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Local Long Distance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor Local Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2660A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2660A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2660A1.txt
  • of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against BS Plan ARE GRANTED. Federal Communications Commission DA 02-2660 IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither authorized carriers nor Business Savings Plan may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2661A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2661A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2661A1.txt
  • Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CCI IS GRANTED. Federal Communications Commission DA 02-2661 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor CCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2662A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2662A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2662A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against American IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor American may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2677A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2677A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2677A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2678A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2678A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2678A1.txt
  • long distance and local toll service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WCSS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T, Verizon WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2679A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2679A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2679A1.txt
  • Complainant's local and long distance services. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint, Sprint LP, nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2680A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2680A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2680A1.txt
  • Complainant's local and long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against McLeod IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech, Globalcom nor McLeod may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2681A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2681A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2681A1.txt
  • separate authorizations for each service sold to the complainant as required by our rules. We find that TeleUno has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that TeleUno's actions resulted in an unauthorized change in Complainant's local and long distance service providers and we discuss TeleUno's liability below. Pursuant to Section 64.1170(b) our rules, TeleUno must forward to Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to TeleUno. Therefore, TeleUno must forward to WorldCom and Verizon 150% of the amount, along with copies of any telephone bills issued from the companies to the Complainant. Within ten days of receipt of this amount, WorldCom and Verizon
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2682A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2682A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2682A1.txt
  • failed to obtain separate authorizations for each service sold to the complainant as required by our rules. We find that ADST has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that ADST's actions resulted in an unauthorized change in Complainant's local service provider and we discuss ADST's liability below. Pursuant to Section 64.1170(b) our rules, ADST must forward to Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to ADST. Therefore, ADST must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2683A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2683A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2683A1.txt
  • conversion of Complainant's intraLATA toll service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UKI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Qwest nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2684A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2684A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2684A1.txt
  • unauthorized conversion of their telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against WebNet ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carriers nor WebNet may pursue any collection against each of the Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2685A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2685A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2685A1.txt
  • of the Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Global Crossing nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2686A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2686A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2686A1.txt
  • toll and long distance service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Global Crossing nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2687A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2687A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2687A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom Response to Informal Complaint No. IC 02-S66756, February 28, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2688A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2688A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2688A1.txt
  • unauthorized conversion of their telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against WorldCom ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carriers nor WorldCom may pursue any collection against each of the Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2689A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2689A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2689A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom Response to Informal Complaint No. 01-S60761, November 30, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2698A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2698A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2698A1.txt
  • all charges paid to AT&T. 6. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(b) of the Commission's rules, 47 C.F.R. � 64.1170(b), that AT&T Corporation must forward to Verizon an amount equal to 150% of all charges paid by the subscriber along with copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this Order. 8. IT IS FURTHER ORDERED that this Order is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2699A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2699A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2699A1.txt
  • of unauthorized change of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against AT&T Corporation ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and AT&T Corporation may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2700A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2700A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2700A1.txt
  • Complainant's telecommunications service was switched when a person who previously had Complainant's number cashed a promotional check. We find that AT&T has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that AT&T's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss AT&T's liability below. Pursuant to Section 64.1170(b) our rules, AT&T must forward to Sprint an amount equal to 150% of all charges paid by the subscriber to AT&T. Therefore, AT&T must forward to authorized carrier the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Complainant's authorized carrier shall provide a refund or
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2701A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2701A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2701A1.txt
  • time of unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon Long Distance and AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2702A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2702A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2702A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of their complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2703A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2703A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2703A1.txt
  • of the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against AT&T Corporation ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred neither the authorized carriers nor AT&T Corporation may pursue any collection against Complainants for those charges. IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2704A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2704A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2704A1.txt
  • time of unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon and AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2705A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2705A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2705A1.txt
  • time of unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint and AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2706A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2706A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2706A1.txt
  • time of unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon and AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2707A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2707A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2707A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2708A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2708A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2708A1.txt
  • collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2709A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2709A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2709A1.txt
  • time of unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Z-Tel Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T Corporation and Z-Tel Communications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2710A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2710A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2710A1.txt
  • time of unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Z-Tel Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech and Z-Tel Communications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2711A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2711A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2711A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Z-Tel's Communications, Response to Informal Complaint No. 01-S53945, July 17, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2712A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2712A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2712A1.txt
  • time of unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Z-Tel Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech and Z-Tel Communications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2713A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2713A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2713A1.txt
  • time of unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Axces, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor Axces, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2714A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2714A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2714A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2715A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2715A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2715A1.txt
  • of unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Adelphia Business Solutions. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Eastern Telecommunications nor Adelphia Business Solutions may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2724A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2724A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2724A1.txt
  • that Complainant's telephone number was inputted into their system as the result of a keying error. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's long distance service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Sprint. Sprint must forward to AT&T 150% of the amount paid by Complainant, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2725A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2725A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2725A1.txt
  • collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2726A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2726A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2726A1.txt
  • did not confirm the telephone numbers to be switched as required by our rules. We find that Clear World has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Clear World's actions resulted in an unauthorized change in Complainant's telecommunication service provider and we discuss Clear World's liability below. Pursuant to Section 64.1170(b) our rules, Clear World must forward to Complainant's authorized carrier, AT&T Corporation (AT&T), an amount equal to 150% of all charges paid by the subscriber to Clear World. Therefore, Clear World must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2727A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2727A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2727A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CloseCall IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither authorized carrier nor CloseCall may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2728A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2728A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2728A1.txt
  • states complainant's telecommunications service provider was mistakenly changed after acquiring another company's customer base. We find that Business Savings has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Business Savings's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Business Savings's liability below. Pursuant to Section 64.1170(b) our rules, Business Savings must forward to Complainant's authorized carrier, TTI National (TTI National), an amount equal to 150% of all charges paid by the subscriber to Business Savings. Therefore, Business Savings must forward to TTI National 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2729A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2729A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2729A1.txt
  • states that complainant's service was inadvertently transferred back to them due to a scheduled migration in service. We find that Broadview has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Broadview's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Broadview's liability below. Pursuant to Section 64.1170(b) our rules, Broadview must forward to Complainant's authorized carrier, Verizon (Verizon), an amount equal to 150% of all charges paid by the subscriber to Broadview. Therefore, Broadview must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Complainant's authorized carrier
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2730A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2730A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2730A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OneStar IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither authorized carrier nor OneStar may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2782A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2782A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2782A1.txt
  • Complainant's local and long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against McLeod IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither 011 Communications, Ameritech, nor McLeod may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2783A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2783A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2783A1.txt
  • conversion of Complainant's intraLATA toll service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against VarTec IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon and AT&T nor VarTec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2784A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2784A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2784A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Opex nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2858A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2858A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2858A1.txt
  • that subscribers' may consult Ameritech as to whether a fee will apply as required by our rules. We find that Ameritech has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Ameritech's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Ameritech's liability below. Pursuant to Section 64.1170(b) our rules, Ameritech must forward to Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Ameritech. Therefore, Ameritech must forward to Complainant's authorized carrier 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Complainant's authorized carrier
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2859A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2859A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2859A1.txt
  • party verifier, however, failed to verify the telephone number to be switched as required by our rules. We find that Qwest has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Qwest's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Qwest's liability below. Pursuant to Section 64.1170(b) our rules, Qwest must forward to Sprint an amount equal to 150% of all charges paid by the subscriber to Qwest. Therefore, Qwest must forward to Sprint 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Sprint shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2860A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2860A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2860A1.txt
  • at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Network One nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2861A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2861A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2861A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Broadwing IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Southwestern Bell nor Broadwing may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2862A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2862A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2862A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against ADST ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor ADST may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2887A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2887A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2887A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against McLeod IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor McLeod may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2888A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2888A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2888A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Allegiance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Allegiance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2889A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2889A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2889A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2890A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2890A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2890A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against WCSS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2891A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2891A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2891A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Business IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Business may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2938A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2938A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2938A1.txt
  • Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cable & Wireless IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither The Phone Company nor Cable & Wireless may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2939A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2939A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2939A1.txt
  • of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against World Communications Satellite Systems, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and World Communications Satellite Systems, Inc. may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2940A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2940A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2940A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Americatel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Americatel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2941A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2941A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2941A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WebNet IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor WebNet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2942A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2942A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2942A1.txt
  • each service sold to the Complainant as required by our rules. We find that New Access has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that New Access' actions resulted in an unauthorized change in Complainant's local and long distance service provider and we discuss New Access' liability below. Pursuant to Section 64.1170(b) our rules, New Access must forward to Qwest an amount equal to 150% of all charges paid by the subscriber to New Access. Therefore, New Access must forward to Qwest 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Qwest shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2943A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2943A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2943A1.txt
  • and long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Local Long Distance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint, Sprint LP, nor Local Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2950A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2950A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2950A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against RCN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2951A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2951A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2951A1.txt
  • conversion of Complainant's telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ATS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Qwest nor ATS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2990A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2990A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2990A1.txt
  • the person on the tape was authorized to change the service as required by our rules. We find that Global has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Global's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Global's liability below. 5. Pursuant to Section 64.1170(b) our rules, Global must forward to Ameritech an amount equal to 150% of all charges paid by the subscriber to Global. Therefore, Global must forward to Ameritech the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Ameritech shall provide a refund or credit to Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2991A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2991A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2991A1.txt
  • the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Advantage Telecommunications Corp. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Worldcom nor Advantage Telecommunications Corp. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2992A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2992A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2992A1.txt
  • unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Advantage Telecommunications Corp. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Advantage Telecommunications Corp. may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2993A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2993A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2993A1.txt
  • unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against RCN Telecom Services, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor RCN Telecom Services, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2994A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2994A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2994A1.txt
  • time of unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Dancris Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Qwest and Dancris Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2995A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2995A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2995A1.txt
  • unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Global Crossing Telecommunications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Global Crossing Telecommunications, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2996A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2996A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2996A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel Telecommunications, Inc.'s, Response to Informal Complaint No. IC 02-S73372, filed July 9, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2997A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2997A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2997A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). IECOM's, Response to Informal Complaint No. IC 02-S73254, filed June 20, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2998A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2998A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2998A1.txt
  • the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Business Options, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Business Options, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2999A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2999A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2999A1.txt
  • of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Communicate Technological Systems, LLC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Southwestern Bell nor Communicate Technological Systems, LLC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3000A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3000A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3000A1.txt
  • the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Line Systems, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Line Systems, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3001A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3001A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3001A1.txt
  • time of unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Worldcom and AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3002A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3002A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3002A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). One Star Long Distance, Inc.'s, Response to Informal Complaint No. IC 02-S73410, filed August 16, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3003A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3003A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3003A1.txt
  • unable to provide a letter of authorization or third party verification as required by our rules. We find that RCN has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that RCN's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss RCN's liability below. 5. Pursuant to Section 64.1170(b) our rules, RCN must forward to Ameritech an amount equal to 150% of all charges paid by the subscriber to RCN. Therefore, RCN must forward to Ameritech the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Ameritech shall provide a refund or credit to Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3004A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3004A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3004A1.txt
  • of the complaints and Vartec responded. Vartec states that Complainants' numbers were switched due to a data processing error. We find that Vartec has failed to produce clear and convincing evidence that Complainants authorized carrier changes. Therefore, we find that Vartec's actions resulted in unauthorized changes in Complainants' telecommunications service providers and we discuss Vartec's liability below. Pursuant to Section 64.1170(b) our rules, Vartec must forward to the authorized carriers an equal amount to 150% of all charges paid by the subscriber to Vartec. According to the complaints, Vartec must forward to the authorized carriers the amount, along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt of this amount, the authorized
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3005A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3005A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3005A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against America's Digital Satellite Telephone ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor America's Digital Satellite Telephone may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3006A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3006A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3006A1.txt
  • unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Least Cost Routing, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Least Cost Routing, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3007A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3007A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3007A1.txt
  • unable to provide a letter of authorization or third party verification as required by our rules. We find that USD has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that USD's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss USD's liability below. 5. Pursuant to Section 64.1170(b) our rules, USD must forward to Clear Choice Communications (Clear Choice) an amount equal to 150% of all charges paid by the subscriber to USD. Therefore, USD must forward to the authorized carrier the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Clear Choice shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3008A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3008A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3008A1.txt
  • of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against World Communications Satellite Systems, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and World Communications Satellite Systems, Inc. may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3011A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3011A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3011A1.txt
  • of the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Network Plus IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Network Plus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3014A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3014A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3014A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Business Savings ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Business Savings may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3015A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3015A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3015A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against ADST ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor ADST may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3016A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3016A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3016A1.txt
  • to make the carrier change, nor confirm the types of services involved as required by our rules. We find that ADST has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that ADST's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss ADST's liability below. Pursuant to Section 64.1170(b) our rules, ADST must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to ADST. Therefore, ADST must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Complainant's authorized carrier shall provide a refund
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3018A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3018A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3018A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and CBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3019A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3019A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3019A1.txt
  • conversion of Complainant's telecommunication service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Telecommunication Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against RCN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3020A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3020A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3020A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Broadwing IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Broadwing may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3021A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3021A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3021A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WCSS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3022A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3022A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3022A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Webnet IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Worldcom nor Webnet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3023A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3023A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3023A1.txt
  • party verifier, however, failed to confirm the telephone number to be switched as required by our rules. We find that Clearworld has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Clearworld's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Clearworld's liability below. Pursuant to Section 64.1170(b) our rules, Clearworld must forward to Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Clearworld. Therefore, Clearworld must forward to Complainant's authorized carrier 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3026A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3026A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3026A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Clearworld IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Clearworld may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3027A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3027A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3027A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Allegiance Response to Informal Complaint No. IC 01-S62363, Aughust 28, 2001. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3028A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3028A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3028A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Lightyear IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Lightyear may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3029A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3029A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3029A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against IDT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3030A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3030A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3030A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ATC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor ATC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3036A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3036A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3036A1.txt
  • unauthorized conversion of Complainant's local service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Quantrex IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor Quantrex may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3037A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3037A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3037A1.txt
  • ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Coordinated Billing IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.110(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor Coordinated Billing may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3038A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3038A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3038A1.txt
  • toll, and long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Network Plus IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither BellSouth, AT&T nor Network Plus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3039A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3039A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3039A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom Response to Informal Complaint No. 01-S65776, December 17, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3094A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3094A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3094A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NALD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor NALD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3095A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3095A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3095A1.txt
  • party verifier, however, failed to confirm the telephone number to be switched as require by our rules. We find that Axces has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Axces's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Axces's liability below. Pursuant to Section 64.1170(b) our rules, Axces must forward to Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Axces. Therefore, Axces must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Complainant's authorized carrier shall provide
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3096A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3096A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3096A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NALD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor NALD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3107A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3107A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3107A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against OTC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor OTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3108A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3108A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3108A1.txt
  • However, the name on the LOA bears no relation to the Complainant's as required by our rules. We find that CTS has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that CTS' actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss CTS' liability below. Pursuant to Section 64.1170(b) our rules, CTS must forward to Sprint an amount equal to 150% of all charges paid by the subscriber to CTS, along with copies of any telephone bills issued from CTS to the Complainant. Within ten days of receipt of this amount, Sprint shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3109A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3109A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3109A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against UKI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor UKI may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3110A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3110A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3110A1.txt
  • carriers at the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against UKI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3111A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3111A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3111A1.txt
  • the telephone numbers to be switched, and the types of services involved in the switch as required in our rules. UKI has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that UKI's actions resulted in an unauthorized change in Complainants' telecommunications service providers and we discuss UKI's liability below. Pursuant to Section 64.1170(b) our rules, UKI must forward to the authorized carriers an amount equal to 150% of all charges paid by the subscribers to UKI, along with copies of any telephone bills issued from UKI to the Complainants. Within ten days of receipt of this amount, the authorized carriers shall provide a refund or credit to Complainants in the amount of 50%
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3112A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3112A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3112A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against UKI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3113A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3113A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3113A1.txt
  • the unauthorized conversion of Complainant's service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither IDT nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3114A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3114A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3114A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3115A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3115A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3115A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3116A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3116A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3116A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3117A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3117A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3117A1.txt
  • third party verification. However, Sprint could not locate a recorded copy of the third party verification tape. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Sprint, along with copies of any telephone bills issued from Sprint to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3118A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3118A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3118A1.txt
  • the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3119A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3119A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3119A1.txt
  • GlobalCom at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither GlobalCom nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3120A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3120A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3120A1.txt
  • collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3121A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3121A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3121A1.txt
  • collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Clearworld IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither authorized carrier nor Clearworld may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3122A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3122A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3122A1.txt
  • complaint and Sprint responded on September 4, 2002. Sprint states that complainant's service was switched in error. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to Complainant's authorized carrier AT&T Corporation (AT&T) an amount equal to 150% of all charges paid by the subscriber to Sprint. Therefore, Sprint must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3123A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3123A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3123A1.txt
  • collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ADST IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither authorized carrier nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3124A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3124A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3124A1.txt
  • have requested the appropriate proof of verification, however, the verification company has been unable to provide verification. We find that WebNet has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that WebNet's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss WebNet's liability below. Pursuant to Section 64.1170(b) our rules, WebNet must forward to WorldCom an amount equal to 150% of all charges paid by the subscriber to WebNet. Therefore, WebNet must forward to WorldCom 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, WorldCom shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3125A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3125A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3125A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against WebNet ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor WebNet may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3126A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3126A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3126A1.txt
  • against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Communications Billing IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Communications Billing may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3127A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3127A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3127A1.txt
  • unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Advantage Telecommunications Corp. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Advantage Telecommunications Corp. may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3128A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3128A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3128A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3134A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3134A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3134A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Conversent IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor Conversent may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3135A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3135A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3135A1.txt
  • switch in long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Direct One IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Direct One may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3136A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3136A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3136A1.txt
  • time of the switch in services. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against RCN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T and WorldCom nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3137A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3137A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3137A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3142A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3142A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3142A1.txt
  • change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against National Accounts, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor National Accounts, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3143A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3143A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3143A1.txt
  • of the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Z-Tel Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor Z-Tel Communications. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3144A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3144A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3144A1.txt
  • failed to obtain separate authorizations from the subscriber for each service as required by our rules. We find that Network has failed to produce clear and convincing evidence that Complainants authorized a carrier change. Therefore, we find that Network's actions resulted in an unauthorized change in Complainants' telecommunications service providers and we discuss Network's liability below. 5. Pursuant to Section 64.1170(b) our rules, Network must forward to authorized carriers an amount equal to 150% of all charges paid by the subscriber to Network. Therefore, Network must forward to authorized carriers the amount, along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt of this amount, the authorized carriers shall provide a refund
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3145A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3145A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3145A1.txt
  • the Complainant's number. Excel is not able to provide a letter of agency for the Complainant. We find that Excel has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Excel's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Excel's liability below. 5. Pursuant to Section 64.1170(b) our rules, Excel must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Excel. Therefore, Excel must forward to Verizon the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3146A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3146A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3146A1.txt
  • the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint against Webnet Communications, Inc. IS GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 CF.R. � 64.1170(d), Complainant is entitled to absolution for the charges Incurred during the first thirty days after the unauthorized change occurred and neither AT&T Corporation nor Webnet Communications, Inc. may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3147A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3147A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3147A1.txt
  • of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against AT&T Corporation ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and AT&T Corporation may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3169A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3169A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3169A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against National IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor National may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3185A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3185A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3185A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. 01-S65110, December 13, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3186A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3186A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3186A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3187A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3187A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3187A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3188A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3188A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3188A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3200A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3200A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3200A1.txt
  • collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3201A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3201A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3201A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3202A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3202A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3202A1.txt
  • the consumer to de-select any services they do not want to switch, in violation of our rules. We find that Sprint has failed to produce clear and convincing evidence that the Complainants authorized carrier changes. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainants' telecommunications service providers and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to the relevant authorized carriers an amount equal to 150% of all charges paid by the relevant subscriber to Sprint. Sprint must forward to the relevant authorized carriers the amounts, along with copies of any telephone bills issued from Sprint to the Complainants. Within ten days of receipt of this amount, the relevant authorized carriers
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3203A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3203A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3203A1.txt
  • October 2, 2002. Norcom states they have reviewed the complaint and are in agreement with the Complainant. We find that Norcom has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Norcom's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Norcom's liability below. Pursuant to Section 64.1170(b) our rules, Norcom must forward to Sprint Communications Company (Sprint) an amount equal to 150% of all charges paid by the subscriber to Norcom. Therefore, Norcom must forward to Sprint 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Sprint shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3230A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3230A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3230A1.txt
  • of the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Teleuno International IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Teleuno International may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3231A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3231A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3231A1.txt
  • unauthorized change of telecommunications service. 6. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred neither the authorized carrier nor AT&T Corporation may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3232A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3232A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3232A1.txt
  • unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Communicate Technological Systems, LLC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Communicate Technological Systems, LLC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3233A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3233A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3233A1.txt
  • change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against America's Digital Satellite Telephone, Inc.. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon and AT&T nor America's Digital Satellite Telephone, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3240A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3240A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3240A1.txt
  • collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Alltel IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Alltel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3241A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3241A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3241A1.txt
  • the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against National Accounts, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither authorized carriers nor National Accounts, Inc. may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3242A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3242A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3242A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OneStar IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor OneStar may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3243A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3243A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3243A1.txt
  • Business Options states that they are unable to locate the third party verification tape. We find that Business Options has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Business Options's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Business Options's liability below. Pursuant to Section 64.1170(b) our rules, Business Options must forward to Amerivision (Amerivision) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Business Options. Therefore, Business Options must forward to Amerivision 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3244A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3244A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3244A1.txt
  • was signed and processed. IDT's letter of authorization, however, is not dated as required by our rules. We find that IDT has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that IDT's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss IDT's liability below. Pursuant to Section 64.1170(b) our rules, IDT must forward to WorldCom, Inc.(WorldCom) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to IDT. Therefore, IDT must forward to WorldCom 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, WorldCom shall provide
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3245A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3245A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3245A1.txt
  • collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WebNet IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor WebNet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3265A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3265A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3265A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Yestel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Yestel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3266A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3266A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3266A1.txt
  • statement regarding subscriber's choice of a separate intraLATA or intrastate toll provider, as required by our rules. We find that Ivantage has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Ivantage's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Ivantage's liability below. Pursuant to Section 64.1170(b) our rules, Ivantage must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Ivantage, along with copies of any telephone bills issued from Ivantage to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3267A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3267A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3267A1.txt
  • In addition, the verification tape implies the consumer thought they were talking to a representative from Verizon. We find that LCR has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that LCR's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss LCR's liability below. Pursuant to Section 64.1170(b) our rules, LCR must forward to Qwest an amount equal to 150% of all charges paid by the subscriber to LCR, along with copies of any telephone bills issued from LCR to the Complainant. Within ten days of receipt of this amount, Qwest shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3268A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3268A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3268A1.txt
  • CoreComm at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LCR IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither CoreComm nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3269A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3269A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3269A1.txt
  • to Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint against Talk IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3270A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3270A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3270A1.txt
  • desire to switch interLATA carriers and if that person has authorization to switch telecommunications carriers are inaudible. We find that Talk has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Talk's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Talk's liability below. Pursuant to Section 64.1170(b) our rules, Talk must forward to WorldCom an amount equal to 150% of all charges paid by the subscriber to Talk, along with copies of any telephone bills issued from Talk to the Complainant. Within ten days of receipt of this amount, WorldCom shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3271A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3271A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3271A1.txt
  • BellSouth at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Talk IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither BellSouth nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3272A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3272A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3272A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Talk IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3273A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3273A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3273A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3274A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3274A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3274A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint Response to Informal Complaint No. IC 02-S66805, April 12, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3275A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3275A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3275A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3276A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3276A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3276A1.txt
  • carrier at the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3277A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3277A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3277A1.txt
  • of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against New Access IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and New Access may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3278A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3278A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3278A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against IDS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither BellSouth nor IDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3279A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3279A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3279A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against PVT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor PVT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3280A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3280A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3280A1.txt
  • occurred while inputting the telephone number into its system resulting in the incorrect customer's service being switched. We find that Broadwing has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Broadwing's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Broadwing's liability below. Pursuant to Section 64.1170(b) our rules, Broadwing must forward to Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Broadwing. Therefore, Broadwing must forward to Complainant's authorized carrier 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Complainant's authorized carrier
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3281A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3281A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3281A1.txt
  • number to be switched and obtain separate authorizations for each service sold as required by ours rules. We find that ADST has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that ADST's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss ADST's liability below. Pursuant to Section 64.1170(b) our rules, ADST must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to ADST. Therefore, ADST must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3282A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3282A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3282A1.txt
  • at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against IDS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither BellSouth nor IDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3283A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3283A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3283A1.txt
  • conversion of Complainant's telecommunication service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Telecommunication Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ATS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor ATS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3295A1.doc
  • complaint and Sprint responded on October 10, 2001. Sprint states complainant's telephone service was switched in error. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to AT&T Corporation (AT&T) complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Sprint. Therefore, Sprint must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3296A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3296A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3296A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3297A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3297A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3297A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3298A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3298A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3298A1.txt
  • the LOA requires that the complainant de-select services they do not want in violation of our rules. We find that Sprint has failed to produce clear and convincing evidence that the Complainants authorized carrier changes. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainants' telecommunications service providers and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to the relevant authorized carriers an amount equal to 150% of all charges paid by the relevant subscriber to Sprint. Sprint must forward to the relevant authorized carriers the amounts, along with copies of any telephone bills issued from Sprint to the Complainants. Within ten days of receipt of this amount, the relevant authorized carriers
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3326A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3326A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3326A1.txt
  • change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against World Communications Satellite Systems, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor World Communications Satellite Systems, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3327A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3327A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3327A1.txt
  • of the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Opex nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3328A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3328A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3328A1.txt
  • the Complainant's telecommunications service provider. However, the LOA is not signed as required by our rules. We find that AT&T has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that AT&T's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss AT&T's liability below. 5. Pursuant to Section 64.1170(b) our rules, AT&T must forward to Excel an amount equal to 150% of all charges paid by the subscriber to AT&T. Therefore, AT&T must forward to Excel the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Excel shall provide a refund or credit to Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3329A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3329A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3329A1.txt
  • change of telecommunications service providers. 6. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against AT&T Corporation ARE GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and AT&T Corporation may not pursue any collection against Complainants for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3330A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3330A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3330A1.txt
  • of the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against, AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Southwestern Bell nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3331A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3331A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3331A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom Response to Informal Complaint No. 02-S67839, April 30, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3332A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3332A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3332A1.txt
  • 2002. National's letter of agency, however, does not contain an electronic signature as required by our rules. We find that National has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that National's actions resulted in an unauthorized change in Complainant's long distance provider and we discuss National's liability below. Pursuant to Section 64.1170(b) our rules, National must forward to Sprint an amount equal to 150% of all charges paid by the subscriber to National. Therefore, National must forward to Sprint150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Sprint shall provide a refund or credit to
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3333A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3333A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3333A1.txt
  • conversion of their telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Network Plus ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carriers nor Network Plus may pursue any collection against each of the Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3385A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3385A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3385A1.txt
  • Ameritech at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3386A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3386A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3386A1.txt
  • carrier at the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3396A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3396A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3396A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UBC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor UBC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3397A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3397A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3397A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3398A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3398A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3398A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NAI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor NAI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3399A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3399A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3399A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Vartec IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Vartec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3421A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3421A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3421A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3422A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3422A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3422A1.txt
  • carrier at the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3423A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3423A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3423A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3424A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3424A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3424A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3425A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3425A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3425A1.txt
  • received from a Sprint authorized sales vendor. However, Sprint was unable to provide any proof of authorization. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Sprint, along with copies of any telephone bills issued from Sprint to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3426A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3426A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3426A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3427A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3427A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3427A1.txt
  • addition, Sprint's LOA, requires the customer deselect services they do not want in violation of our rules. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Sprint, along with copies of any telephone bills issued from Sprint to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3428A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3428A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3428A1.txt
  • however, requires the customer to deselect services that they do not want in violation of our rules. We find that Sprint has failed to produce clear and convincing evidence that the Complainants authorized carrier changes. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainants' telecommunications service providers and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to the relevant authorized carriers an amount equal to 150% of all charges paid by the relevant subscriber to Sprint. Sprint must forward to the relevant authorized carriers the amounts, along with copies of any telephone bills issued from Sprint to the Complainants. Within ten days of receipt of this amount, the relevant authorized carriers
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3432A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3432A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3432A1.txt
  • unauthorized change of telecommunications service. 6. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred neither the authorized carrier nor AT&T Corporation may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3433A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3433A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3433A1.txt
  • of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against AT&T Corporation ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and AT&T Corporation may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3434A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3434A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3434A1.txt
  • response, Complainant's telecommunications service was switched when a person other than the Complainant cashed the promotional check. We find that AT&T has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that AT&T's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss AT&T's liability below. Pursuant to Section 64.1170(b) our rules, AT&T must forward to Southwestern Bell an amount equal to 150% of all charges paid by the subscriber to AT&T. Therefore, AT&T must forward to Southwestern Bell 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Southwestern Bell shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3435A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3435A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3435A1.txt
  • of unauthorized change of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against AT&T Corporation ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and AT&T Corporation may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3436A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3436A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3436A1.txt
  • unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3437A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3437A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3437A1.txt
  • change of telecommunications service providers. 6. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against AT&T Corporation ARE GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and AT&T Corporation may not pursue any collection against Complainants for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3438A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3438A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3438A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of their complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3439A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3439A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3439A1.txt
  • change of telecommunications service providers. 6. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against AT&T Corporation ARE GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and AT&T Corporation may not pursue any collection against Complainants for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3440A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3440A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3440A1.txt
  • a letter of agency or third party verification recording as required by our rules. We find that Web Net has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Web Net's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Web Net's liability below. Pursuant to Section 64.1170(b) our rules, Web Net must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Web Net. Therefore, Web Net must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Southwestern Bell shall provide
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3441A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3441A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3441A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3443A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3443A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3443A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CBI's Response to Informal Complaint No. 01-S69211, May 2, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3444A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3444A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3444A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3445A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3445A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3445A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Opex's Response to Informal Complaint No. 01-S66086, January 25, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3446A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3446A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3446A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CTN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Cable &Wireless nor CTN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3454A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3454A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3454A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3457A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3457A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3457A1.txt
  • authorized carrier at the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints against WebNet ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor WebNet may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3458A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3458A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3458A1.txt
  • Ameritech at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against McLeod IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor McLeod may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3459A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3459A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3459A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against McLeod IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor McLeod may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3460A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3460A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3460A1.txt
  • Vartec at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Vartec nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3461A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3461A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3461A1.txt
  • carrier at the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3462A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3462A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3462A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3478A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3478A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3478A1.txt
  • Complainant's local and long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon, AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3479A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3479A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3479A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Broadwing nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3480A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3480A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3480A1.txt
  • Complainant's local and long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UKI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech and AT&T nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3481A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3481A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3481A1.txt
  • of the unauthorized change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither IE Com nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3482A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3482A1.pdf
  • of the unauthorized switch in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainants against WCSS ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither Complainants' authorized carriers nor WCSS may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3514A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3514A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3514A1.txt
  • customer was switched due to a mistaken understanding that Complainant was still their customer. We find that One Star has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that One Star's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss One Star's liability below. Pursuant to Section 64.1170(b) our rules, One Star must forward to Sprint an amount equal to 150% of all charges paid by the subscriber to One Star, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Sprint shall provide a refund or credit to Complainant in the amount of 50% of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3515A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3515A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3515A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CCC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor CCC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3516A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3516A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3516A1.txt
  • USA at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against TeleUno IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon, Telecom USA nor TeleUno may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3517A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3517A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3517A1.txt
  • carrier at the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against WCSS ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor WCSS may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3518A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3518A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3518A1.txt
  • Sprint at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither nor LLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3519A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3519A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3519A1.txt
  • USA states that Complainant was mistakenly switched when converting the customers of another provider to their network. We find that USA has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that USA's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss USA's liability below. Pursuant to Section 64.1170(b) our rules, USA must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to USA, along with copies of any telephone bills issued from USA to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3520A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3520A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3520A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against USA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor USA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3521A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3521A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3521A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3522A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3522A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3522A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3523A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3523A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3523A1.txt
  • the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3524A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3524A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3524A1.txt
  • carrier at the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3528A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3528A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3528A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AIN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor AIN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3529A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3529A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3529A1.txt
  • the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against WCSS ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor WCSS may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3530A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3530A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3530A1.txt
  • automated verifier, however, failed to confirm the telephone numbers to be switched, as required by our rules. We find that WCSS has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that WCSS's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss WCSS's liability below. Pursuant to Section 64.1170(b) our rules, WCSS must forward to AT&T Corporation (AT&T) complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to WCSS. Therefore, WCSS must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3531A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3531A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3531A1.txt
  • complainant's long distance service was incorrectly established with PNG when PNG purchased another company's telephone customer base. We find that PNG has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that PNG's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss PNG's liability below. Pursuant to Section 64.1170(b) our rules, PNG must forward to Voice Vision International complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to PNG. Therefore, PNG must forward to Voice Vision International 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3532A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3532A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3532A1.txt
  • the LOA requires that the complainant de-select services they do not want in violation of our rules. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to WorldCom, Inc. (WorldCom) complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Sprint. Therefore, Sprint must forward to WorldCom 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, WorldCom shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3533A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3533A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3533A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Capsule IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Capsule may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3534A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3534A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3534A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3535A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3535A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3535A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against ADST ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor ADST may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3536A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3536A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3536A1.txt
  • of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against World Communications Satellite Systems, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and World Communications Satellite Systems, Inc. may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3537A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3537A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3537A1.txt
  • of the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against NAI, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither authorized carriers nor NAI, Inc. may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3539A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3539A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3539A1.txt
  • August 13, 2002. LCR admits that the verification was not sufficient and should have been reverified. We find that LCR has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that LCR's actions resulted in an unauthorized change in Complainant's long distance service provider and we discuss LCR's liability below. Pursuant to Section 64.1170(b) our rules, LCR must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to LCR. Therefore, LCR must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3540A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3540A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3540A1.txt
  • June 13, 2002. Advantage states that the Complainant's service was switched due to a data entry error. We find that Advantage has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Advantage's actions resulted in an unauthorized change in Complainant's long distance provider and we discuss Advantage's liability below. Pursuant to Section 64.1170(b) our rules, Advantage must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Advantage. Therefore, Advantage must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3541A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3541A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3541A1.txt
  • toll and long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Advantage Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Advantage Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3542A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3542A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3542A1.txt
  • switched back to Yestel. Yestel, however, cannot provide evidence of a verification for a second switch. We find that Yestel has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Yestel's actions resulted in an unauthorized change in Complainant's long distance service provider and we discuss Yestel's liability below. Pursuant to Section 64.1170(b) our rules, Yestel must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Yestel. Therefore, Yestel must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3543A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3543A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3543A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Advantage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3576A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3576A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3576A1.txt
  • the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against National Accounts, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither authorized carriers nor National Accounts, Inc. may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3577A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3577A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3577A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT-N IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor AT-N may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3578A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3578A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3578A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Broadview IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Broadview may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3579A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3579A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3579A1.txt
  • Ameritech at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against RCN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3580A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3580A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3580A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-378A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-378A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-378A1.txt
  • the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither authorized carrier nor Sprint may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-384A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-384A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-384A1.txt
  • intraLATA toll and long distance services. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against PowerNet Global Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T Corporation nor PowerNet Global Communications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-385A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-385A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-385A1.txt
  • the unauthorized change of long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred neither Globalcom nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-386A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-386A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-386A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-448A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-448A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-448A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest Communications, Inc., Response to Informal Complaint No. IC 01-S58174, October 17, 2001 and January 15, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-449A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-449A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-449A1.txt
  • at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-455A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-455A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-455A1.txt
  • of intraLATA toll and long distance services. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred neither Qwest Communications nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-456A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-456A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-456A1.txt
  • the unauthorized change of long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred neither Power Net Global nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-457A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-457A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-457A1.txt
  • of intraLATA toll and long distance services. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred neither Worldcom, Inc. nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-458A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-458A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-458A1.txt
  • of intraLATA toll and long distance services. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred neither Worldcom, Inc. nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-459A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-459A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-459A1.txt
  • for those charges. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Ciera Network Systems, Inc. IS GRANTED. IT IS FURTHER ORDER that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Southwestern Bell nor Ciera Network Systems, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-460A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-460A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-460A1.txt
  • collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LCR Telecommunications, LLC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T Corporation nor LCR Telecommunications, LLC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-540A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-540A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-540A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ALLTEL Response to Informal Complaint No. IC 01-S47446, (May 15, 2001). See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-541A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-541A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-541A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of their complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-542A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-542A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-542A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). PowerNet Response to Informal Complaint No. IC 01-S42582 May 17, 2001. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-543A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-543A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-543A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Vox Response to Informal Complaint No. IC-01-S50972 June 8, 2001. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-555A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-555A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-555A1.txt
  • authorized carrier at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Sprint may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-556A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-556A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-556A1.txt
  • authorized carrier at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Summit ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Summit may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-616A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-616A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-616A1.txt
  • clear and convincing evidence of a violation. Therefore, we find that LDMI's actions resulted in an unauthorized change in Complainant's intraLATA toll and long distance service provider and we discuss LDMI's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, LDMI must forward to Sonix4U an amount equal to 150% of all charges paid by the subscriber to LDMI. According to the complaint, the amount paid by Complainant to LDMI is $293.54. This amount multiplied by 150% equals $440.31. Therefore, LDMI must forward to Sonix4U the amount of $440.31, along with copies of any telephone bills issued from
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-617A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-617A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-617A1.txt
  • at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ATS IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor ATS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-618A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-618A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-618A1.txt
  • at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants' against WorldCom ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants'are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither preferred telecommunications providers nor WorldCom may pursue any collection against Complainants' for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-623A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-623A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-623A1.txt
  • at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against WorldCom ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants in the above captioned complaints are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor WorldCom may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-626A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-626A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-626A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Z-Tel's Response to Informal Complaint No. IC 01-S54036, July 16, 2001. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-627A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-627A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-627A1.txt
  • failed to obtain separate authorizations for each service sold as required by our rules. We find that WorldCom has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that WorldCom's actions resulted in an unauthorized change in Complainant's intraLATA toll and long distance provider and we discuss WorldCom's liability below. Pursuant to Section 64.1170(b) our rules, WorldCom must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to WorldCom. According to the complaint, the amount paid by Complainant to WorldCom is $29.88. This amount multiplied by 150% equals $44.82. Therefore, WorldCom must forward to AT&T the amount of $44.82, along with copies of any telephone bills issued from
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-628A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-628A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-628A1.txt
  • carrier at the time of WorldCom. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-630A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-630A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-630A1.txt
  • provider was switched when another customer mistakenly gave the Complainant's line as one of their business lines. We find that ATS has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that ATS's actions resulted in an unauthorized change in Complainant's long distance provider and we discuss ATS's liability below. Pursuant to Section 64.1170(b) our rules, ATS must forward to ALLTEL an amount equal to 150% of all charges paid by the subscriber to ATS. According to the complaint, the amount paid by Complainant to ATS is $31.49. This amount multiplied by 150% equals $47.24. Therefore, ATS must forward to ALLTEL the amount of $47.24, along with copies of any telephone bills issued from
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-654A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-654A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-654A1.txt
  • for each service sold to the complainant as required by our rules. We find that TeleUno has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that TeleUno's actions resulted in an unauthorized change in Complainant's intraLATA toll and long distance provider service provider and we discuss TeleUno's liability below. Pursuant to Section 64.1170(b) our rules, TeleUno must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to TeleUno. According to the complaint, the amount paid by Complainant to TeleUno is $51.34. This amount multiplied by 150% equals $77.01. Therefore, TeleUno must forward to AT&T the amount of $77.01, along with copies of any telephone bills issued from
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-655A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-655A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-655A1.txt
  • authorizations for each service sold to the complainant as required by our rules. We find that WorldCom has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that WorldCom's actions resulted in an unauthorized change in Complainant's local toll and long distance service provider and we discuss WorldCom's liability below. Pursuant to Section 64.1170(b) our rules, WorldCom must forward to Verizon Long Distance an amount equal to 150% of all charges paid by the subscriber to WorldCom. According to the complaint, the amount paid by Complainant to WorldCom is $44.82. This amount multiplied by 150% equals $67.23. Therefore, WorldCom must forward to Verizon Long Distance the amount of $67.23, along with copies of any
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-656A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-656A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-656A1.txt
  • collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Supra Telecom nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-657A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-657A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-657A1.txt
  • they inadvertently included Complainant's long distance service on the order sent to Complainant's local exchange carrier. We find that WorldCom has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that WorldCom's actions resulted in an unauthorized change in Complainant's long distance service provider and we discuss WorldCom's liability below. Pursuant to Section 64.1170(b) our rules, WorldCom must forward to IDT an amount equal to 150% of all charges paid by the subscriber to WorldCom. According to the complaint, the amount paid by Complainant to WorldCom is $55.07. This amount multiplied by 150% equals $82.61. Therefore, WorldCom must forward to IDT the amount of $82.61, along with copies of any telephone bills issued from
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-658A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-658A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-658A1.txt
  • authorizations for each service sold to the complainant as required by our rules. We find that WorldCom has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that WorldCom's actions resulted in an unauthorized change in Complainant's intraLATA toll and long distance service providers and we discuss WorldCom's liability below. Pursuant to Section 64.1170(b) our rules, WorldCom must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to WorldCom. According to the complaint, the amount paid by Complainant to WorldCom is $6.40. This amount multiplied by 150% equals $9.60. Therefore, WorldCom must forward to AT&T the amount of $9.60, along with copies of any telephone bills issued from
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-795A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-795A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-795A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom Response to Informal Complaint No. IC 01-S62947, October 30, 2001. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-796A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-796A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-796A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of their complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-797A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-797A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-797A1.txt
  • conversion of his long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-798A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-798A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-798A1.txt
  • intraLATA toll and long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-799A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-799A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-799A1.txt
  • of the Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-807A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-807A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-807A1.txt
  • intraLATA toll and long distance services. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-808A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-808A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-808A1.txt
  • authorized carrier at the time of unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against WorldCom ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and WorldCom may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer &
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-809A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-809A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-809A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of their complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-810A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-810A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-810A1.txt
  • of the intraLATA toll service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-811A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-811A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-811A1.txt
  • re-provisioning her service ``on-network'', Primus inadvertently requested that Complainant's intraLATA toll service be switched to Primus. We find that Primus has failed to produce clear and convincing evidence that complainant authorized a carrier change. Therefore, we find that Primus' actions resulted in an unauthorized change in Complainant's intraLATA toll service provider and we discuss Primus liability below. Pursuant to section 64.1170(b) our rules, Primus must forward to Ameritech an amount equal to 150% of all charges paid by the subscriber to Primus. According to the response, the amount paid by Complainant to Primus is $106.87. This amount multiplied by 150% equals $160.31. Therefore, Primus must forward to Ameritech the amount of $160.31, along with copies of any telephone bills issued from
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-812A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-812A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-812A1.txt
  • Sprint at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cooperative IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon, Sprint nor Cooperative may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-813A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-813A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-813A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). UKI Response to Informal Complaint No. IC 01-S49702, June 19, 2001. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-851A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-851A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-851A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Z-Tel Communications Response to Informal Complaint No. IC 01-S46527, filed April 18, 2001. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-852A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-852A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-852A1.txt
  • of intraLATA toll and long distance services. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint Corporation nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-853A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-853A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-853A1.txt
  • of intraLATA toll and long distance services. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred neither Verizon and Worldcom, Inc. nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-854A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-854A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-854A1.txt
  • the unauthorized change of long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred neither Qwest nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-966A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-966A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-966A1.txt
  • however, failed to obtain separate authorizations for each service sold to the Complainants as required by our rules. We find that WorldCom has failed to produce clear and convincing evidence that Complainants' authorized carrier changes. Therefore, we find that WorldCom's actions resulted in an unauthorized change in Complainants' telecommunications service providers and we discuss WorldCom's liability below. Pursuant to Section 64.1170(b) our rules, WorldCom must forward to each authorized carrier an amount equal to 150% of all relevant charges paid by the Complainant to WorldCom. Therefore, WorldCom must forward to each authorized carrier the relevant amount along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt of this amount, the authorized carriers
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-997A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-997A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-997A1.txt
  • placed near the signature line on the back of the check as required by our rules. Therefore, Z-Tel failed to produce clear and convincing evidence that Complainant authorized a carrier change. We find that Z-Tel's actions resulted in an unauthorized change in Complainant's local, intraLATA toll and long distance service providers and we discuss Z-Tel's liability below. Pursuant to Section 64.1170(b) our rules, Z-Tel must forward to Ameritech and AT&T Corporation an amount equal to 150% of all charges paid by the subscriber to Z-Tel. According to the complaint, the amount paid by Complainant to Z-Tel is $88.64. This amount multiplied by 150% equals $132.96. Therefore, Z-Tel must forward to Ameritech and AT&T Corporation the amount of $132.96, along with copies
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-998A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-998A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-998A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against eLec IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor eLec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-999A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-999A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-999A1.txt
  • of unauthorized change of long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Worldcom, Inc. nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1000A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1000A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1000A1.txt
  • time of the changes in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainants against WorldCom ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither Complainant's authorized carriers nor WorldCom may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1001A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1001A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1001A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LCR Response to Informal Complaint No. 02-S70639, June 20, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1002A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1002A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1002A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). GTI's Response to Informal Complaint No. 02-S71947. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1003A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1003A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1003A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UKI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1004A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1004A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1004A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1005A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1005A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1005A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WebNet IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Clear Choice nor WebNet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1006A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1006A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1006A1.txt
  • provide a valid third party verification tape or letter of agency as required by our rules. We find that Isterra has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Isterra's actions resulted in an unauthorized change in Complainant's long distance service provider and we discuss Isterra's liability below. Pursuant to Section 64.1170(b) our rules, Isterra must forward to Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Isterra. Therefore, Isterra must forward to Complainant's authorized carrier150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Complainant's authorized carrier shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1007A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1007A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1007A1.txt
  • time of the change in services. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WCSS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Southwestern Bell, Qwest, nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1008A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1008A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1008A1.txt
  • change in Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ADST IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Qwest nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1021A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1021A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1021A1.txt
  • and confirmed through third party verification, however, they are unable to locate a copy of the audiotape. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to IDT an amount equal to 150% of all charges paid by the subscriber to Sprint, along with copies of any telephone bills issued from Sprint to the Complainant. Within ten days of receipt of this amount, IDT shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1036A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1036A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1036A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Allegiance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Elec nor Allegiance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1037A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1037A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1037A1.txt
  • process the third party verifier did not elicit from the Complainant authorization to change Complainant's intraLATA service. We find that IDT has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that IDT's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss IDT's liability below. Pursuant to Section 64.1170(b) our rules, IDT must forward to Verizon Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to IDT. Therefore, IDT must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1038A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1038A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1038A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-B0006873, December 10, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1039A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1039A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1039A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Express Tel Response to Informal Complaint No.02-S73489, September 26, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1040A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1040A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1040A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). USA's Response to Informal Complaint No. 01-S62546, August 20, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1041A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1041A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1041A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. October 8, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1042A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1042A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1042A1.txt
  • who authorized service was his wife's nephew who did not have authorization to change Complainant's telephone service. We find that Talk has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Talk's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Talk's liability below. Pursuant to Section 64.1170(b) our rules, Talk must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Talk, along with copies of any telephone bills issued from Talk to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1054A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1054A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1054A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UKI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1055A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1055A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1055A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Consolidated's Response to Informal Complaint No. 01-S64527, March 15, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1204A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1204A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1204A1.txt
  • the time of each unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against LCR ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor LCR may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1205A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1205A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1205A1.txt
  • telephone numbers to be switched and confirm separated authorization for each service as required by our rules. We find that WCSS has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that WCSS's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss WCSS's liability below. Pursuant to Section 64.1170(b) our rules, WCSS must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to WCSS, along with copies of any telephone bills issued from WCSS to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1206A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1206A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1206A1.txt
  • 20, 2002. VLD failed to provide a copy of letter of agency as required by our rules. We find that VLD has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that VLD's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss VLD's liability below. Pursuant to Section 64.1170(b) our rules, VLD must forward to Worldcom an amount equal to 150% of all charges paid by the subscriber to VLD. Therefore, VLD must forward to Worldcoms150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Worldcom shall provide a refund or credit to
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1207A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1207A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1207A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Broadwing's Response to Informal Complaint No. IC 02-S81707, March 19, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1208A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1208A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1208A1.txt
  • the change in Complainant's telecommunications services. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Comcast IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T, nor Comcast may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1209A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1209A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1209A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CloseCall IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor CloseCall may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1210A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1210A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1210A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Advantage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1211A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1211A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1211A1.txt
  • at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Emergent IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor Emergent may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1212A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1212A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1212A1.txt
  • collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Network IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Network may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1213A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1213A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1213A1.txt
  • verification. 011's verifier failed to obtain separate authorizations for each service sold as required by our rules. We find that 011 has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that 011's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss 011's liability below. Pursuant to Section 64.1170(b) our rules, 011 must forward to Ameritech an amount equal to 150% of all charges paid by the subscriber to 011, along with copies of any telephone bills issued from 011 to the Complainant. Within ten days of receipt of this amount, Ameritech shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1214A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1214A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1214A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1216A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1216A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1216A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1217A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1217A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1217A1.txt
  • failed to provide a third party verification tape as required by our rules. We find that LCR has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that LCR's actions resulted in an unauthorized change in Complainant's intraLATA toll and long distance service providers and we discuss LCR's liability below. Pursuant to Section 64.1170(b) our rules, LCR must forward to Verizon and WorldCom an amount equal to 150% of all charges paid by the subscriber to LCR. Therefore, LCR must forward to Verizon and WorldCom150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon and WorldCom shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1218A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1218A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1218A1.txt
  • tape as required by our rules. The third party verification tape provided by WCSS is blank. We find that WCSS has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that WCSS' actions resulted in an unauthorized change in Complainant's long distance service provider and we discuss WCSS' liability below. Pursuant to Section 64.1170(b) our rules, WCSS must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to WCSS. Therefore, WCSS must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1219A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1219A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1219A1.txt
  • time of the change in services. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against RCN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carriers nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1220A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1220A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1220A1.txt
  • time of the change in services. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against GTI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither Complainants' authorized carriers nor GTI may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1230A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1230A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1230A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1231A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1231A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1231A1.txt
  • did not drop-off the verification call once the three-way connection was established, as is required by our rules. We find that AT&T has failed to produce clear and convincing evidence that Complainants authorized carrier changes. Therefore, we find that AT&T's actions resulted in an unauthorized change in Complainants' telecommunications service providers and we discuss AT&T's liability below. Pursuant to Section 64.1170(b) our rules, AT&T must forward to the authorized carriers an amount equal to 150% of all charges paid by the subscriber to AT&T. According to the complaints, AT&T must forward to the authorized carriers the amounts, along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt of this amount, the authorized
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1232A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1232A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1232A1.txt
  • of the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1233A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1233A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1233A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1234A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1234A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1234A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Business Savings Plan ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Business Savings Plan may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1235A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1235A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1235A1.txt
  • the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against The Free Network IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Free may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1236A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1236A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1236A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Broadwing Communications Services, Inc.'s Response to Informal Complaint No. 02-S76430, filed July 17, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1237A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1237A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1237A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Matrix Telecom, Inc.'s Response to Informal Complaint No. 02-S67670, filed March 22, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1238A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1238A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1238A1.txt
  • the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against, Advantage Telecommunications Corp. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Advantage Telecommunications Corp. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1239A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1239A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1239A1.txt
  • of the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against IDT Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Worldcom nor IDT Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1240A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1240A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1240A1.txt
  • change of telecommunications service. 6. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against PowerNet Global Communications IS GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor PowerNet Global Communications may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1241A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1241A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1241A1.txt
  • certain information about, the transfer pursuant to Section. 64.1120(e)(3). USA however, failed to include in its subscriber notice the rates, terms, and conditions of the service to be provided as required by Section 64.1120(e)(3). Therefore, we find that USA's actions resulted in an impermissible change in Complainant's telecommunications service provider, and we discuss USA's liability below. 5. Pursuant to Section 64.1170(b) our rules, USA must forward to Empire One an amount equal to 150% of all charges paid by the subscriber to USA. Therefore, USA must forward to Empire One the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Empire One shall provide a refund or
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1254A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1254A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1254A1.txt
  • the switch in each Complainant's service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainants against WorldCom ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither Complainant's authorized carriers nor WorldCom may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1255A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1255A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1255A1.txt
  • the change in each Complainant's service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainants against WorldCom ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither Complainants' authorized carriers nor WorldCom may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1256A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1256A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1256A1.txt
  • a valid authorized carrier change for each complaint as required by our rules. We find that WCSS has failed to produce clear and convincing evidence that each Complainant authorized a carrier change. Therefore, we find that WCSS' actions resulted in an unauthorized change in each of the Complainants' telecommunications service providers and we discuss WCSS' liability below. Pursuant to Section 64.1170(b) our rules, WCSS must forward to Complainants' authorized carriers an amount equal to 150% of all charges paid by the subscriber to WCSS. Therefore, WCSS must forward to Complainants' authorized carriers 150% of the amount, along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt of this amount, Complainants' authorized carriers
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1257A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1257A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1257A1.txt
  • drop-off the line once the three way connection was established, as is required by our rules. We find that Advantage has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Advantage's actions resulted in an unauthorized change in Complainant's intraLATA toll service provider and we discuss Advantage's liability below. Pursuant to Section 64.1170(b) our rules, Advantage must forward to Sprint Corporation an amount equal to 150% of all charges paid by the subscriber to Advantage. Therefore, Advantage must forward to Sprint Corporation150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Sprint Corporation shall provide a refund
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1258A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1258A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1258A1.txt
  • the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against, RCN/21st Century Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor RCN/21st Century Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1259A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1259A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1259A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CTS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1264A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1264A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1264A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (procedures for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 01-S52058, July 10, 2001. See Third Report and Order and Second Order on Reconsideration, 15 FCC Rcd 15996 at 16016
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1273A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1273A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1273A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Clear Choice Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor Clear Choice Communications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1274A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1274A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1274A1.txt
  • unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against One Star Long Distance, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor One Star may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1275A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1275A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1275A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1276A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1276A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1276A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Least Cost Routing IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1277A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1277A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1277A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against McLeod USA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor McLeod may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1278A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1278A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1278A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Advantage Telecommunications Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor ATC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1279A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1279A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1279A1.txt
  • unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against EzTel Network Service, LLC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor EzTel Network Service, LLC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1280A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1280A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1280A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1281A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1281A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1281A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Advantage Telecommunications Corp. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Advantage Telecommunications Corp. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1282A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1282A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1282A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest and Nextel's, Responses to Informal Complaint No. 01-S62951, November 27, 2001 and April 29, 2002, respectively. In the Matter of Implementation of the Subscriber
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1293A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1293A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1293A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Global TelData ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Global TelData may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1294A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1294A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1294A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Worldcom nor LDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1295A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1295A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1295A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Discount IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Com West Communications nor Discount may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1296A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1296A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1296A1.txt
  • of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against World Communications Satellite Systems, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and World Communications Satellite Systems, Inc. may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1297A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1297A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1297A1.txt
  • each unauthorized changes of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Business ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred to the relevant Complainant and neither the authorized carrier nor Business may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1298A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1298A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1298A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Empire IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and that neither Verizon nor Empire may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1299A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1299A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1299A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against ADST IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1300A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1300A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1300A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AIN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor AIN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1301A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1301A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1301A1.txt
  • an electronic signature as required by our rules. Therefore, we find that National Accounts' actions resulted in an unauthorized change in Complainant's intraLATA toll service provider and we discuss National Accounts' liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, National Accounts must forward to Sprint an amount equal to 150% of all charges paid by the subscriber to National Accounts. Therefore, National Accounts must forward to Sprint 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Sprint shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1302A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1302A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1302A1.txt
  • not provide evidence of authorization by the Complainant to return to its services. We find that National Accounts has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that National Accounts' actions resulted in an unauthorized change in Complainant's long distance service provider and we discuss National Accounts' liability below. Pursuant to Section 64.1170(b) our rules, National Accounts must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to National Accounts. Therefore, National Accounts must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1303A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1303A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1303A1.txt
  • of the change in Complainant's service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1304A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1304A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1304A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1305A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1305A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1305A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1306A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1306A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1306A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1307A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1307A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1307A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom Response to Informal Complaint No. 01-S63056, November 15, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1308A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1308A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1308A1.txt
  • to obtain separate authorizations for each service sold to the Complainant as required by our rules. We find that WorldCom has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that WorldCom's actions resulted in an unauthorized change in Complainant's intraLATA toll service provider and we discuss WorldCom's liability below. Pursuant to Section 64.1170(b) our rules, WorldCom must forward to BellSouth an amount equal to 150% of all charges paid by the subscriber to WorldCom. Therefore, WorldCom must forward to BellSouth 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, BellSouth shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1309A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1309A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1309A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1310A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1310A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1310A1.txt
  • McLeod states that Complainant authorized the change in service. McLeod's third party verification tape, however, is unintelligible. We find that McLeod has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that McLeod's actions resulted in an unauthorized change in Complainant's local service provider and we discuss McLeod's liability below. Pursuant to Section 64.1170(b) our rules, McLeod must forward to Ameritech an amount equal to 150% of all charges paid by the subscriber to McLeod. Therefore, McLeod must forward to Ameritech 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Ameritech shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1311A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1311A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1311A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against McLeod IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor McLeod may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1312A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1312A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1312A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OTC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor OTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1313A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1313A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1313A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Adelphia IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Broadwing nor Adelphia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1314A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1314A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1314A1.txt
  • the unauthorized switch in Complainant's service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ACCXX IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor ACCXX may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1315A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1315A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1315A1.txt
  • intraLATA toll and long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ACC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor ACC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1316A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1316A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1316A1.txt
  • unauthorized change in Complainant's local service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against USA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(b) of the Commission's rules, 47 C.F.R. � 64.1170(b), that USA must forward to Verizon an amount equal to 150% of all charges paid by the subscriber along with copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1317A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1317A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1317A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against GTI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor GTI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1318A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1318A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1318A1.txt
  • to file proper notice with the Commission. We find that Business Savings Plan has failed to produce clear and convincing evidence that each Complainant authorized a carrier change. Therefore, we find that Business Savings Plan's actions resulted in an unauthorized change in each of the Complainants' telecommunications service providers and we discuss Business Savings Plan's liability below. Pursuant to Section 64.1170(b) our rules, Business Savings Plan must forward to Complainants' authorized carriers an amount equal to 150% of all charges paid by the subscriber to Business Savings Plan. Therefore, Business Savings Plan must forward to Complainants' authorized carriers 150% of the amount, along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1319A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1319A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1319A1.txt
  • of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Business Options IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's nor Business Options may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1320A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1320A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1320A1.txt
  • damaged. A request was made for a new one, but to date none has been forthcoming. We find that UKI has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that UKI's actions resulted in an unauthorized change in Complainant long distance service provider and we discuss UKI's liability below. Pursuant to Section 64.1170(b) our rules, UKI must forward to UKI an amount equal to 150% of all charges paid by the subscriber to UKI. Therefore, UKI must forward to UKI 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, UKI shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1321A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1321A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1321A1.txt
  • to Section 503 of the Act. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Eschelon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Qwest and Airnex nor Eschelon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Steven,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1322A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1322A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1322A1.txt
  • line during once the three way connection was established, as required by our rules. We find that APS's has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that APS's actions resulted in an unauthorized change in each of the Complainants' telecommunications service providers and we discuss APS's liability below. Pursuant to Section 64.1170(b) our rules, APS must forward to Complainant's authorized carrier, AT&T (AT&T), an amount equal to 150% of all charges paid by the subscriber to APS. Therefore, APS must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Complainant's authorized carrier
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1323A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1323A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1323A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ACC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor ACC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1324A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1324A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1324A1.txt
  • authorized carriers at the time each unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against ATS ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and ATS may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1325A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1325A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1325A1.txt
  • WorldCom at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Accxx IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor Accxx may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1326A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1326A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1326A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Allegiance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor Allegiance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1327A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1327A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1327A1.txt
  • NALD submitted a third party verification tape as evidence of an authorized change in complainant's service provider. NALD's sales representative however, failed to drop off the line during the verification, as required by our rules. Therefore, we find that NALD's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss NALD's liability below. Pursuant to Section 64.1170(b) our rules, NALD must forward to Complainant's authorized carrier, AT&T (AT&T), an amount equal to 150% of all charges paid by the subscriber to NALD. Therefore, NALD must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Complainant's authorized carrier
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1328A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1328A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1328A1.txt
  • time of the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against, McLeodUSA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor McLeodUSA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1329A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1329A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1329A1.txt
  • each unauthorized changes of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Broadview ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred to the relevant Complainant and neither the authorized carrier nor Broadview may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1330A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1330A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1330A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against 011 IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1331A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1331A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1331A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MetTel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor MetTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1332A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1332A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1332A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against One Star IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither ACCXX nor One Star may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1333A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1333A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1333A1.txt
  • letter of agency (LOA). QuantumLink's LOA, however, does not contain subscriber's address as required by our rules. We find that QuantumLink has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that QuantumLink's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss QuantumLink's liability below. Pursuant to Section 64.1170(b) our rules, QuantumLink must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to QuantumLink, along with copies of any telephone bills issued from QuantumLink to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1334A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1334A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1334A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither nor LLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1335A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1335A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1335A1.txt
  • to AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint against Americatel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Americatel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1336A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1336A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1336A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Advantage ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Advantage may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1337A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1337A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1337A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Epicus' Response to Informal Complaint No. IC 01-S64683, January 16, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1338A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1338A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1338A1.txt
  • is presumed to be clear and convincing evidence of a violation. Therefore, we find that CBRS' actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss CBRS' liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, CBRS must forward to BellSouth an amount equal to 150% of all charges paid by the subscriber to CBRS, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, BellSouth shall provide a refund or credit to Complainant in the amount of 50% of all charges
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1339A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1339A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1339A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against RCN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1340A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1340A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1340A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 02-S72452, July 18, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1341A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1341A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1341A1.txt
  • to AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint against OLS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor OLS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1342A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1342A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1342A1.txt
  • verifier, however, failed to obtain separate authorizations for each service being sold as required by our rules. We find that Cox has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Cox's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Cox's liability below. Pursuant to Section 64.1170(b) our rules, Cox must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Cox, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1343A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1343A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1343A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Talk IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1344A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1344A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1344A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. 02-S76317, July 22, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1345A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1345A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1345A1.txt
  • carrier at the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against BSP ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor BSP may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1346A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1346A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1346A1.txt
  • notice with the Commission at least thirty days before the switch. BSP has failed to comply with the filing requirements. BSP has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that BSP's actions resulted in an unauthorized change in Complainants' telecommunications service providers and we discuss BSP's liability below. Pursuant to Section 64.1170(b) our rules, BSP must forward to the relevant authorized carriers an amount equal to 150% of all charges paid by the relevant subscriber to BSP. BSP must forward to the relevant authorized carriers the amounts, along with copies of any telephone bills issued from BSP to the Complainants. Within ten days of receipt of this amount, the relevant authorized carriers
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1347A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1347A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1347A1.txt
  • to AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint against ADST IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1348A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1348A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1348A1.txt
  • Also, ADST's verifier failed to confirm the telephone number to be switched as required by our rules. We find that ADST has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that ADST's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss ADST's liability below. Pursuant to Section 64.1170(b) our rules, ADST must forward to WorldCom an amount equal to 150% of all charges paid by the subscriber to ADST, along with copies of any telephone bills issued from ADST to the Complainant. Within ten days of receipt of this amount, WorldCom shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1349A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1349A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1349A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against ADST IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1350A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1350A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1350A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against ADST IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1351A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1351A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1351A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1352A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1352A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1352A1.txt
  • required the Complainant to deselect any service that they did not want in violation of our rules. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to WALD an amount equal to 150% of all charges paid by the subscriber to Sprint, along with copies of any telephone bills issued from Sprint to the Complainant. Within ten days of receipt of this amount, WALD shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1353A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1353A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1353A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1354A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1354A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1354A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither TTI nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1355A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1355A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1355A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Econocdial nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1356A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1356A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1356A1.txt
  • the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1357A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1357A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1357A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 02-S69270, May 24, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1358A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1358A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1358A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1359A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1359A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1359A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 02-S68121, May 24, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1360A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1360A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1360A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1361A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1361A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1361A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1362A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1362A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1362A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1363A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1363A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1363A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1364A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1364A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1364A1.txt
  • agency (LOA) was submitted and processed. However, Sprint was unable to provide a copy of the LOA. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to WorldCom an amount equal to 150% of all charges paid by the subscriber to Sprint along with copies of any telephone bills issued from Sprint to the Complainant. Within ten days of receipt of this amount, WorldCom shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1368A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1368A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1368A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ClearWorld IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor ClearWorld may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1369A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1369A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1369A1.txt
  • authorized carrier at the time of the Advantage. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Advantage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1370A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1370A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1370A1.txt
  • authorized carrier at the time of the ADST. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against ADST IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1371A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1371A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1371A1.txt
  • authorized carrier at the time of the UKI. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against UKI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither PT 1 nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1372A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1372A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1372A1.txt
  • the change in Complainant's telecommunications services. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against PowerNet IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sonyx, nor PowerNet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1373A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1373A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1373A1.txt
  • agent, however, did not drop off the verification call once the three way connection was established. We find that ATC has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that ATC's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss ATC's liability below. 5. Pursuant to Section 64.1170(b) our rules, ATC must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to ATC. Therefore, ATC must forward to Verizon the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1374A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1374A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1374A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Z Tel's Response to Informal Complaint No. IC 01-S49764, filed June 13, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1375A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1375A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1375A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1376A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1376A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1376A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDCB IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1377A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1377A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1377A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Global ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Global may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1378A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1378A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1378A1.txt
  • the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against LCR ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor LCR may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1380A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1380A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1380A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1381A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1381A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1381A1.txt
  • off the verification call once the three way connection was established. We find that Reduced Rate has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Reduced Rate's actions resulted in an unauthorized change in Complainant's local and long distance service providers and we discuss Reduced Rate's liability below. Pursuant to Section 64.1170(b) our rules, Reduced Rate must forward to Southwestern Bell and AT&T an amount equal to 150% of all charges paid by the subscriber to Reduced Rate. Therefore, Reduced Rate must forward to Southwestern Bell and AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1382A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1382A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1382A1.txt
  • intraLATA toll and long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WCSS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither IDT nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1383A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1383A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1383A1.txt
  • toll and long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by the Complainant against Axces IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech, AT&T nor Axces may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1384A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1384A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1384A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 01-S57850, September 5, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1385A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1385A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1385A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom Response to Informal Complaint No. 01-S62462, October 30, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1386A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1386A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1386A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against RCN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1387A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1387A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1387A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1388A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1388A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1388A1.txt
  • drop off the verification call once the three way connection was established, as required by our rules. We find that Advantage has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Advantage's actions resulted in an unauthorized change in Complainant's telecommunication service provider and we discuss Advantage's liability below. Pursuant to Section 64.1170(b) our rules, Advantage must forward to AT&T Corp. (AT&T) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Advantage. Therefore, Advantage must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1389A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1389A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1389A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1390A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1390A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1390A1.txt
  • not drop off the verification once the three way connection was established, as required by our rules. We find that LCR has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that LCR's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss LCR's liability below. Pursuant to Section 64.1170(b) our rules, LCR must forward to NTS Communications (NTS) complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to LCR. Therefore, LCR must forward to NTS 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, NTS shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1391A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1391A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1391A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Global TelData ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Global TelData may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1392A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1392A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1392A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against LCR ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1393A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1393A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1393A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1394A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1394A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1394A1.txt
  • the person on the call was authorized to make the carrier change as required by our rules. We find that Advantage has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Advantage's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Advantage's liability below. Pursuant to Section 64.1170(b) our rules, Advantage must forward to AT&T Corporation (AT&T) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Advantage. Therefore, Advantage must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1395A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1395A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1395A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ADST IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1396A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1396A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1396A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1397A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1397A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1397A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1398A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1398A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1398A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against 011 IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1399A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1399A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1399A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Primus IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1400A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1400A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1400A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Alliance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Alliance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1401A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1401A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1401A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1402A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1402A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1402A1.txt
  • complaint and DigiZip responded on March 31, 2003. DigiZip states that Complainant's service was switched in error. We find that DigiZip has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that DigiZip's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss DigiZip's liability below. Pursuant to Section 64.1170(b) our rules, DigiZip must forward to Sprint Communications Company (Sprint) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to DigiZip. Therefore, DigiZip must forward to Sprint 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Sprint
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1403A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1403A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1403A1.txt
  • their interLATA service switched. Cox states that Complainant's interLATA service was switched due to a manual error. We find that Cox has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Cox's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Cox's liability below. Pursuant to Section 64.1170(b) our rules, Cox must forward to WorldCom, Inc. (WorldCom) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Cox. Therefore, Cox must forward to WorldCom 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, WorldCom shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1404A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1404A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1404A1.txt
  • did not produce a valid third party verification or letter of agency, as required by our rules. We find that Globalcom has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Globalcom's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Globalcom's liability below. Pursuant to Section 64.1170(b) our rules, Globalcom must forward to Ameritech (Ameritech) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Globalcom. Therefore, Globalcom must forward to Ameritech 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Ameritech shall provide
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1405A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1405A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1405A1.txt
  • OneLink's verifier, however, did not obtain separate authorizations for each service sold as required by our rules. We find that OneLink has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that OneLink's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss OneLink's liability below. Pursuant to Section 64.1170(b) our rules, OneLink must forward to Sprint Communications Company (Sprint) an amount equal to 150% of all charges paid by the subscriber to OneLink. Therefore, OneLink must forward to Sprint 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Sprint shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1406A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1406A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1406A1.txt
  • representatives, however, failed to drop off the verification call once the three way connection was established, as required by our rules. Advantage has failed to produce clear and convincing evidence that the Complainants authorized carrier changes. Therefore, we find that Advantage's actions resulted in unauthorized changes in Complainants' telecommunications service providers and we discuss Advantage's liability below. Pursuant to Section 64.1170(b) our rules, Advantage must forward to the relevant authorized carriers an amount equal to 150% of all charges paid by the relevant subscriber to Advantage. Advantage must forward to the relevant authorized carriers the amounts, along with copies of any telephone bills issued from Advantage to the Complainants. Within ten days of receipt of this amount, the relevant authorized carriers
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1407A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1407A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1407A1.txt
  • the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1408A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1408A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1408A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ATS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor ATS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1409A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1409A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1409A1.txt
  • unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against OneLink Communications, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and OneLink Communications, Inc. may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1410A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1410A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1410A1.txt
  • that only one carrier can be designated intraLATA toll or interstate carrier as required by our rules. We find that Momentum has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Momentum's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Momentum's liability below. Pursuant to Section 64.1170(b) our rules, Momentum must forward to MPower Communications (MPower) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Momentum. Therefore, Momentum must forward to MPower 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, MPower shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1411A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1411A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1411A1.txt
  • LOA designate Cox to act as subscriber's agent for the carrier change as required by our rules. We find that Cox has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Cox's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Cox's liability below. Pursuant to Section 64.1170(b) our rules, Cox must forward to WorldCom, Inc. (WorldCom) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Cox. Therefore, Cox must forward to WorldCom 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, WorldCom shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1412A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1412A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1412A1.txt
  • however, failed to receive separate authorization for intraLATA toll and interLATA service as required by our rules. We find that NAC has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that NAC's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss NAC's liability below. Pursuant to Section 64.1170(b) our rules, NAC must forward to AT&T Corporation (AT&) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to NAC. Therefore, NAC must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1413A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1413A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1413A1.txt
  • Primus's verification, however, did not elicit the telephone number to be switched as required by our rules. We find that Primus has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Primus's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Primus's liability below. Pursuant to Section 64.1170(b) our rules, Primus must forward to Verizon Services Corp. (Verizon) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Primus. Therefore, Primus must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1414A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1414A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1414A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Advantage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1415A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1415A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1415A1.txt
  • did not provide a letter of agency or third party verification tape, as required by our rules. We find that International has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that International's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss International's liability below. Pursuant to Section 64.1170(b) our rules, International must forward to Ameritech (Ameritech) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to International. Therefore, International must forward to Ameritech 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Ameritech shall provide
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1416A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1416A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1416A1.txt
  • the complaints and Primus responded. Primus did not submit third party verification recordings or letters of agency. We find that Primus has failed to produce clear and convincing evidence that the Complainants authorized carrier changes. Therefore, we find that Primus's actions resulted in an unauthorized change in Complainants' telecommunications service providers and we discuss Primus's liability below. Pursuant to Section 64.1170(b) our rules, Primus must forward to the relevant authorized carriers an amount equal to 150% of all charges paid by the relevant subscriber to Primus. Primus must forward to the relevant authorized carriers the amounts, along with copies of any telephone bills issued from Primus to the Complainants. Within ten days of receipt of this amount, the relevant authorized carriers
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1417A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1417A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1417A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ECG IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor ECG may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1418A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1418A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1418A1.txt
  • for Complainant's local service does not contain any numbers to be covered by the preferred carrier change. We find that Affinity has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Affinity's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Affinity's liability below. Pursuant to Section 64.1170(b) our rules, Affinity must forward to SBC Communications, Inc. (SBC) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Affinity. Therefore, Affinity must forward to SBC 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, SBC
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1419A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1419A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1419A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against BDP IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor BDP may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1420A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1420A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1420A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Primus IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1421A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1421A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1421A1.txt
  • ChoiceOne. ChoiceOne however, failed to obtain authorization and verification as required by our rules for interLATA service. We find that ChoiceOne has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that ChoiceOne's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss ChoiceOne's liability below. Pursuant to Section 64.1170(b) our rules, ChoiceOne must forward to Qwest Communications (Qwest) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to ChoiceOne. Therefore, ChoiceOne must forward to Qwest 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Qwest shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1422A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1422A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1422A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Long Distance's Response to Informal Complaint No. 02-S80608, received October 31, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1423A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1423A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1423A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Advantage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1424A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1424A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1424A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against RCN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1425A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1425A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1425A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CTS's Response to Informal Complaint No. IC 02-S80715, received November 18, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1426A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1426A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1426A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ATS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor ATS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1427A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1427A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1427A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Advantage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1428A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1428A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1428A1.txt
  • drop off the verification call once the three way connection was established, as required by our rules We find that LCR has failed to produce clear and convincing evidence that the Complainants authorized carrier changes. Therefore, we find that LCR's actions resulted in an unauthorized change in Complainants' telecommunications service providers and we discuss LCR's liability below. Pursuant to Section 64.1170(b) our rules, LCR must forward to the relevant authorized carriers an amount equal to 150% of all charges paid by the relevant subscriber to LCR. LCR must forward to the relevant authorized carriers the amounts, along with copies of any telephone bills issued from LCR to the Complainants. Within ten days of receipt of this amount, the relevant authorized carriers
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1429A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1429A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1429A1.txt
  • time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Global TelData IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carriers nor Global TelData may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1430A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1430A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1430A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Primus IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1431A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1431A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1431A1.txt
  • Touchtone at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against WebPoint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Touchtone nor WebPoint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1432A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1432A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1432A1.txt
  • responded on February 27, 2003. IDT admits that it mistakenly included complainants account in its migration project. We find that IDT has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that IDT's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss IDT's liability below. Pursuant to Section 64.1170(b) our rules, IDT must forward to Covista Communications an amount equal to 150% of all charges paid by the subscriber to IDT. Therefore, IDT must forward to Covista Communications150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Covista Communications shall provide a refund
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1433A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1433A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1433A1.txt
  • of agency (LOA) nor does it include a third party verification (TPV) as required by our rules. We find that VZLD has failed to produce clear and convincing evidence that complainant authorized a carrier change. Therefore, we find that VZLD's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss VZLD liability below. Pursuant to Section 64.1170(b) our rules, VZLD must forward to Complainant's authorized carrier, MCI, an amount equal to 150% of all charges paid by the subscriber to VZLD. Therefore, VZLD must forward to MCI 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Complainant's authorized carrier shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1434A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1434A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1434A1.txt
  • each unauthorized changes of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Communications ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred to the relevant Complainant and neither the authorized carrier nor Communications may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1447A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1447A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1447A1.txt
  • representative, however, failed to drop off the line once the three way call was established, as required by our rules. LCR has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that LCR's actions resulted in an unauthorized change in Complainants' telecommunications service providers and we discuss LCR's liability below. Pursuant to Section 64.1170(b) our rules, LCR must forward to the relevant authorized carriers an amount equal to 150% of all charges paid by the relevant subscriber to LCR. LCR must forward to the relevant authorized carriers the amounts, along with copies of any telephone bills issued from LCR to the Complainants. Within ten days of receipt of this amount, the relevant authorized carriers
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1448A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1448A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1448A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Excel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and AT&T nor Excel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1449A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1449A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1449A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Global TelData ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Global TelData may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1450A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1450A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1450A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against WCSS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1452A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1452A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1452A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1453A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1453A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1453A1.txt
  • verifier, however, failed to confirm the telephone number to be switched as required by our rules. We find that Axces has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Axces' actions resulted in an unauthorized change in Complainant's long distance service provider and we discuss Axces' liability below. Pursuant to Section 64.1170(b) our rules, Axces must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Axces. Therefore, Axces must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1454A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1454A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1454A1.txt
  • our rules. Allegiance's LOA, however, did not list the actual number to be switched. We find that Allegiance has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Allegiance's actions resulted in an unauthorized change in Complainant's local and intraLATA toll service provider and we discuss Allegiance's liability below. Pursuant to Section 64.1170(b) our rules, Allegiance must forward to Ameritech an amount equal to 150% of all charges paid by the subscriber to Allegiance. Therefore, Allegiance must forward to Ameritech 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Ameritech shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1460A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1460A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1460A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AllTel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor AllTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1461A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1461A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1461A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against McLeodUSA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor McLeodUSA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1462A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1462A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1462A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CTS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1463A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1463A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1463A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1464A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1464A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1464A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against GTI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor GTI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1465A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1465A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1465A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1466A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1466A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1466A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Advantage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1467A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1467A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1467A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1468A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1468A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1468A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CBI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor CBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1469A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1469A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1469A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against McLeodUSA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor McLeodUSA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1470A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1470A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1470A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against McLeodUSA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor McLeodUSA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1485A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1485A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1485A1.txt
  • authorized carriers at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against APS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon, AT&T, nor APS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1486A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1486A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1486A1.txt
  • verifier, however, failed to obtain separate authorizations for each service sold as required by our rules. We find that MetTel has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that MetTel's actions resulted in an unauthorized change in Complainant's (type of service) provider and we discuss MetTel's liability below. Pursuant to Section 64.1170(b) our rules, MetTel must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to MetTel. Therefore, MetTel must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1487A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1487A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1487A1.txt
  • WorldCom at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against WebNet IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor WebNet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1488A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1488A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1488A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 01-S53942, September 5, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1489A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1489A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1489A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint response to Informal Complaint No. IC 01-S65370, September 6, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1506A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1506A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1506A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACC's Response to Informal Complaint No. 01-S56120, September 6, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1507A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1507A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1507A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1508A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1508A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1508A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S60077, July
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1509A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1509A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1509A1.txt
  • to produce a third party verification tape or letter of agency c bvas required by our rules. We find that WCSS has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that WCSS' actions resulted in an unauthorized change in Complainant's long distance provider and we discuss WCSS' liability below. Pursuant to Section 64.1170(b) our rules, WCSS must forward to GTC an amount equal to 150% of all charges paid by the subscriber to WCSS. Therefore, WCSS must forward to GTC 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, GTC shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1542A1.doc
  • unable to produce a third party verification tape or letter of agency as required by our rules. We find that WCSS has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that WCSS' actions resulted in an unauthorized change in Complainant's long distance provider and we discuss WCSS' liability below. Pursuant to Section 64.1170(b) our rules, WCSS must forward to GTC an amount equal to 150% of all charges paid by the subscriber to WCSS. Therefore, WCSS must forward to GTC 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, GTC shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1557A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1557A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1557A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WebNet Communications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and WebNet may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1558A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1558A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1558A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Worldcom, Inc.'s Response to Informal Complaint No. 02-S73470, filed July 25, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1559A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1559A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1559A1.txt
  • June 18, 2002. On June 18, 2002, the telecommunications service provider was switched to a third provider. We find that AT&T has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that AT&T's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss AT&T's liability below. Pursuant to Section 64.1170(b) our rules, AT&T must forward to Z-Tel and PromiseVision an amount equal to 150% of all charges paid by the subscriber to AT&T. Therefore, AT&T must forward to Z-Tel and PromiseVision 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Z-Tel and PromiseVision
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1560A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1560A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1560A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Communicate Technological System's Response to Informal Complaint No. 02-S67962, filed May 9, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1587A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1587A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1587A1.txt
  • apply to the change in the subscriber's preferred carrier as required by our rules. We find that Pae Tec has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Pae Tec's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Pae Tec's liability below. Pursuant to Section 64.1170(b) our rules, Pae Tec must forward to Complainant's authorized carrier, Teligent an amount equal to 150% of all charges paid by the subscriber to Pae Tec. Therefore, Pae Tec must forward to Teligent 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Teligent
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1588A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1588A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1588A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Primus Telecommunications, Inc.'s Response to Informal Complaint No. 02-S68046, filed November 1, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1589A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1589A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1589A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LCR Telecommunications, LLC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1590A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1590A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1590A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1591A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1591A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1591A1.txt
  • time of the unauthorized change. 6. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Broadband/Comcast IS GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred, and neither Southwestern Bell nor AT&T Broadband/Comcast may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1592A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1592A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1592A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1593A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1593A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1593A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Econophone nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1594A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1594A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1594A1.txt
  • of unauthorized change of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against AT&T Corporation ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and AT&T Corporation may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1595A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1595A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1595A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1596A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1596A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1596A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1597A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1597A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1597A1.txt
  • Telecom at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Promisevision IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Telecom nor Promisevision may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1598A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1598A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1598A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC Response to Informal Complaint No. IC 02-S72712, June 20, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1599A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1599A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1599A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LCR's Response to Informal Complaint No. 01-S54324, July 23, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1600A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1600A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1600A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Yestel ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Yestel may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1601A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1601A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1601A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CWC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor CWC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1602A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1602A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1602A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1603A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1603A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1603A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). IDT's Response to Informal Complaint No. 01-S61668, September 21, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1604A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1604A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1604A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). PNGC's Response to Informal Complaint No. 01-S48578, May 15, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1605A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1605A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1605A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel's Response to Informal Complaint No. 02-S71447, June 12, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1606A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1606A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1606A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against APS ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor APS may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1607A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1607A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1607A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against APS ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor APS may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1608A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1608A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1608A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. IC 02-S76069, July 22, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1609A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1609A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1609A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. 01-S66337, August 21, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1610A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1610A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1610A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. IC 01-S59015, August 21, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1611A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1611A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1611A1.txt
  • ATG at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither ATG nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1612A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1612A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1612A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. IC 02-S73364, August 2, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1613A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1613A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1613A1.txt
  • authorized carriers at the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1614A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1614A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1614A1.txt
  • submitted. However, Complainant clearly indicated that he was not authorizing a switch in local toll service. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's local toll service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Sprint along with copies of any telephone bills issued from Sprint to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1615A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1615A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1615A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1616A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1616A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1616A1.txt
  • Globcom at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Globcom nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1617A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1617A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1617A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1618A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1618A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1618A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No.01-S61686, September 25, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1619A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1619A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1619A1.txt
  • Essential.com at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Essential.com nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1620A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1620A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1620A1.txt
  • party verification. However, it is unclear from the tape whether Complainant authorized a switch of intraLATA service. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Sprint. Therefore, Sprint must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from Sprint to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1621A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1621A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1621A1.txt
  • authorized carriers at the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1622A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1622A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1622A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1623A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1623A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1623A1.txt
  • they were authorizing Sprint to switch their local toll service, Complainant's response was ``long distance, yes''. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized an intraLATA carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Sprint, along with copies of any telephone bills issued from Sprint to the Complainant. Within ten days of receipt of this amount, Complainant's authorized carrier shall provide a refund or credit to Complainant in the amount of 50%
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1624A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1624A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1624A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1625A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1625A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1625A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1626A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1626A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1626A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 01-S45331, April 30, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1628A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1628A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1628A1.txt
  • the time of each unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against LCR ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor LCR may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1629A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1629A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1629A1.txt
  • party verifier, however, failed to obtain separated authorization for each service sold as required by our rules. We find that UKI has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that UKI' actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss UKI's liability below. Pursuant to Section 64.1170(b) our rules, UKI must forward to Worldcom Communications an amount equal to 150% of all charges paid by the subscriber to UKI. Therefore, UKI must forward to Worldcom 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Worldcom shall provide a refund or
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1630A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1630A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1630A1.txt
  • failed to obtain separated authorization for each service sold as required by our rules. We find that New Access has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that New Access' actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss New Access' liability below. Pursuant to Section 64.1170(b) our rules, New Access must forward to Qwest Communications an amount equal to 150% of all charges paid by the subscriber to New Access. Therefore, New Access must forward to Qwest 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Qwest shall provide
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1631A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1631A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1631A1.txt
  • at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ATC IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Excel nor ATC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1632A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1632A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1632A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against CTS ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carriers nor CTS may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1633A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1633A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1633A1.txt
  • Complainant's local and long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Primus IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Worldcom nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1634A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1634A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1634A1.txt
  • each unauthorized changes of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Broadview ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred to the relevant Complainant and neither the authorized carrier nor Broadview may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1635A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1635A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1635A1.txt
  • drop off the line during once the three ways connection was established, as required by our rules. We find that LCR has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that LCR's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss LCR's liability below. Pursuant to Section 64.1170(b) our rules, LCR must forward to SBC Ameritech, (SBC Ameritech) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to LCR. Therefore, LCR must forward to SBC Ameritech 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1636A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1636A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1636A1.txt
  • at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Clearworld IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Fonetel nor Clearworld may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1637A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1637A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1637A1.txt
  • the change in Complainant's telecommunications services. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Midwestern IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech, nor Midwestern may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1642A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1642A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1642A1.txt
  • verifications. OneLink's verifier, however, failed to confirm separate authorization for each service as required by our rules. We find that OneLink has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that OneLink's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss OneLink's liability below. Pursuant to Section 64.1170(b) our rules, OneLink must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to OneLink, along with copies of any telephone bills issued from OneLink to the Complainant. Within ten days of receipt of this amount, OneLink shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1643A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1643A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1643A1.txt
  • the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against U.S. Telecom IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor U.S. Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1644A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1644A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1644A1.txt
  • at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Telecom IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Qwest nor Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1645A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1645A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1645A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Business IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Business may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1646A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1646A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1646A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1647A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1647A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1647A1.txt
  • of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against World Communications Satellite Systems, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and World Communications Satellite Systems, Inc. may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1648A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1648A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1648A1.txt
  • the change in Complainant's telecommunications services. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against PowerNet IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Atlantic Telephone, nor PowerNet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1653A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1653A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1653A1.txt
  • to drop off the verification call once the three-way connection was established, as required by our rules. We find that LCR has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that LCR's actions resulted in an unauthorized change in Complainant's telecommunication service provider and we discuss LCR's liability below. Pursuant to Section 64.1170(b) our rules, LCR must forward to Complainant's authorized carrier, Verizon, an amount equal to 150% of all charges paid by the subscriber to LCR. Therefore, LCR must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Complainant's authorized carrier shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1654A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1654A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1654A1.txt
  • the person on the call is authorized to make the carrier change as required by our rules. We find that LCR has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that LCR's actions resulted in an unauthorized change in Complainant's telecommunication service provider and we discuss LCR's liability below. Pursuant to Section 64.1170(b) our rules, LCR must forward to Complainant's authorized carrier, Broadwing, an amount equal to 150% of all charges paid by the subscriber to LCR. Therefore, LCR must forward to Broadwing 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Complainant's authorized carrier shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1655A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1655A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1655A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. 01-S58096, September 6, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1656A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1656A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1656A1.txt
  • authorized carriers at the time each unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against SBA ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and SBA may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1657A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1657A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1657A1.txt
  • of each unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against ADST ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and ADST may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1658A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1658A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1658A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Optical IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Optical may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1659A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1659A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1659A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Direct One's Response to Informal Complaint No. 02-S67820, April 2, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1660A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1660A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1660A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1661A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1661A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1661A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1662A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1662A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1662A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Excel nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1663A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1663A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1663A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 01-S63253, October 30, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1664A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1664A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1664A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1666A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1666A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1666A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1667A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1667A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1667A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). McLeod Response to Informal Complaint No. 02-S6780, May 21, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1668A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1668A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1668A1.txt
  • clear and convincing evidence of a violation. Therefore, we find that Business Savings Plan's actions resulted in an unauthorized change in Complainants' telecommunications service providers and we discuss Business Savings Plan's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, Business Savings Plan must forward to Complainants' authorized carriers an amount equal to 150% of all charges paid by the subscriber to Business Savings Plan. Therefore, Business Savings Plan must forward to Complainants' authorized carriers150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1669A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1669A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1669A1.txt
  • collection against Complainants for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Norstar ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainants' nor Norstar may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. IT IS FURTHER ORDERED that a copy of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1670A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1670A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1670A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Isterra's Response to Informal Complaint No. 01-S58597, April 11, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1671A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1671A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1671A1.txt
  • obtain separate authorizations for each service sold to Complainant as required by our rules. Reduced Rate has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Reduced Rate's actions resulted in an unauthorized change in Complainant's local and long distance service providers and we discuss Reduced Rate's liability below. Pursuant to Section 64.1170(b) our rules, Reduced Rate must forward to Verizon and AT&T an amount equal to 150% of all charges paid by the subscriber to Reduced Rate. Therefore, Reduced Rate must forward to Verizon and AT&T150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1672A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1672A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1672A1.txt
  • of the switch in local service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against GTI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech GTI nor GTI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1673A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1673A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1673A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1674A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1674A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1674A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CTS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1675A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1675A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1675A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Lifeline's Response to Informal Complaint No. 01-S63459, October 24, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1676A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1676A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1676A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. 02-S71989, May 23, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1678A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1678A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1678A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACC's Response to Informal Complaint No. 01-S56120, September 6, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1680A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1680A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1680A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1681A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1681A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1681A1.txt
  • unauthorized conversion of Complainant's long distance. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither McLeodUSA nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1682A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1682A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1682A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UKI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1685A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1685A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1685A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ADST's Response to Informal Complaint No. IC 02-S76303, received July 23, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1686A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1686A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1686A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1687A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1687A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1687A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1688A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1688A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1688A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Yestel's Response to Informal Complaint No. IC 01-S64326, received April 1, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1689A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1689A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1689A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against SBA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor SBA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1690A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1690A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1690A1.txt
  • base has been sold to another carrier and this transition inadvertently caused Complainant's service to be switched. We find that RSL has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that RSL's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss RSL's liability below. Pursuant to Section 64.1170(b) our rules, RSL must forward to Ameritech (Ameritech) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to RSL. Therefore, RSL must forward to Ameritech 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Ameritech shall provide
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1691A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1691A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1691A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against BullsEye IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor BullsEye may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1692A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1692A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1692A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against eLEC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor eLEC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1693A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1693A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1693A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Liberty IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Liberty may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1694A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1694A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1694A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Vox Populi IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Vox Populi may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1695A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1695A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1695A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Allegiance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Allegiance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1696A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1696A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1696A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Primus IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1697A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1697A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1697A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). USRepublic's Response to Informal Complaint No. IC 01-S64625, received February 21, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1698A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1698A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1698A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1699A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1699A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1699A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ADST IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1700A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1700A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1700A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LCR's Response to Informal Complaint No. 02-S81101, received January 27, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1701A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1701A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1701A1.txt
  • the fact they feel Complainant was not fully aware they were switching their service. We find that Business Options has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Business Options actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Business Options liability below. Pursuant to Section 64.1170(b) our rules, Business Options must forward to Broadwing Communications Services, Inc. (Broadwing) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Business Options. Therefore, Business Options must forward to Broadwing 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1702A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1702A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1702A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Excel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1714A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1714A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1714A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global's Response to Informal Complaint No. IC 02-S70236, May 9, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1715A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1715A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1715A1.txt
  • carrier at the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Talk ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Talk may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1716A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1716A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1716A1.txt
  • authorized carriers at the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1717A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1717A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1717A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1718A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1718A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1718A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1737A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1737A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1737A1.txt
  • and that based on this request Broadwing became the Complainant's preferred interLATA and intraLATA toll carrier. We find that Broadwing failed to produce clear and convincing evidence of a valid authorized carrier change by Complainant. Therefore, we find that Broadwing's actions resulted in an unauthorized change in Complainant's local service provider and we discuss Broadwing's liability below. Pursuant to Section 64.1170(b) our rules, Broadwing must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Broadwing. Therefore, Broadwing must forward to Verizon150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1738A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1738A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1738A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom Response to Informal Complaint No. 01-S47504, May 8, 2001. (continued....) Federal Communications Commission DA 03-1738 Federal Communications Commission DA 03-1738 �@��� @& ~ �
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1739A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1739A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1739A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Asian-American nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1742A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1742A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1742A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 01-S65270, received January 25, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1743A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1743A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1743A1.txt
  • rules. Comcast, however, did not file this letter notification with the Commission as required by our rules. We find that Comcast has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Comcast's actions resulted in an unauthorized change in Complainant's telecommunication provider service and we discuss Comcast's liability below. Pursuant to Section 64.1170(b) our rules, Comcast must forward to AT&T Corp. (AT&T) an amount equal to 150% of all charges paid by the subscriber to Comcast. Therefore, Comcast must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1744A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1744A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1744A1.txt
  • rules. UBC, however, did not file this letter notification with the Commission as required by our rules. We find that UBC has failed to produce clear and convincing evidence that Complainants authorized a carrier change. Therefore, we find that UBC's actions resulted in an unauthorized change in Complainants' telecommunications service providers and we discuss UBC's liability below. Pursuant to Section 64.1170(b) our rules, UBC must forward to the relevant authorized carriers an amount equal to 150% of all charges paid by the relevant subscriber to UBC. UBC must forward to the relevant authorized carriers the amounts, along with copies of any telephone bills issued from UBC to the Complainants. Within ten days of receipt of this amount, the relevant authorized carriers
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1745A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1745A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1745A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against UBC ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor UBC may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1765A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1765A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1765A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACC's Response to Informal Complaint No. 01-S55738, August 13, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1766A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1766A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1766A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of their complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1767A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1767A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1767A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1768A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1768A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1768A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of their complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1769A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1769A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1769A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1786A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1786A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1786A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Budget's Response to Informal Complaint No. 02-S71642, August 7, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1787A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1787A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1787A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Budget's Response to Informal Complaint No. 02-S71642, August 7, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1788A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1788A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1788A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1789A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1789A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1789A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1792A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1792A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1792A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WALD's Response to Informal Complaint No. IC 02-S81842, received April 29, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1793A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1793A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1793A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SWBT's Response to Informal Complaint No. IC 02-S80588, received November 7, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1794A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1794A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1794A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against SWBLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor SWBLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1795A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1795A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1795A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CIT's Response to Informal Complaint No. IC 01-S48226, received May 7, 2001. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1796A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1796A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1796A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). IDS's Response to Informal Complaint No. IC 01-S50329, received June 20, 2001. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1797A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1797A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1797A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 01-S62553, received November 27, 2001. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1798A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1798A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1798A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ATS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor ATS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1799A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1799A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1799A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Capsule's Response to Informal Complaint No. IC 02-S66751, received March 20, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1800A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1800A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1800A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Primus's Response to Informal Complaint No. IC 01-S66421, received April 11, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1801A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1801A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1801A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global TelData's Response to Informal Complaint No. IC 03-S82280, received February 14, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1802A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1802A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1802A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against BSP IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor BSP may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1804A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1804A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1804A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 01-S58170, September 12, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1805A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1805A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1805A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 01-S60287, September 25, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1807A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1807A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1807A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S67617, March 28, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1808A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1808A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1808A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against EqualNet IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor EqualNet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1809A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1809A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1809A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S71348, June 11, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1810A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1810A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1810A1.txt
  • Complainant's local and long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cavalier IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1815A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1815A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1815A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VarTec's Response to Informal Complaint No. 02-S79027, October 29, 2002. Federal Communications Commission DA 03-1815 Federal Communications Commission DA 03-1815 F � � � �
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1816A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1816A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1816A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Acceris IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Dancris nor Acceris may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1817A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1817A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1817A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). PowerNet's Response to Informal Complaint No. 02-S79242, September 27, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1818A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1818A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1818A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. 02-S79764, March 6, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1819A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1819A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1819A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against SBA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SWB nor SBA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1820A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1820A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1820A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel's Response to Informal Complaint No. 03-S82151, March 10, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1821A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1821A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1821A1.txt
  • OneLink's verifier, however, failed to obtain separate authorization for each service sold as required by our rules. We find that OneLink has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that OneLink's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss OneLink's liability below. Pursuant to Section 64.1170(b) our rules, OneLink must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to OneLink, along with copies of any telephone bills issued from OneLink to the Complainant. Within ten days of receipt of this amount, OneLink shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1822A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1822A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1822A1.txt
  • party verifier, however failed to verify the telephone number to be switched as required by our rules. We find that ClearWorld has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that ClearWorld's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss ClearWorld's liability below. Pursuant to Section 64.1170(b) our rules, ClearWorld must forward to Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to ClearWorld. Therefore, ClearWorld must forward to Complainant's AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1823A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1823A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1823A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against ClearWorld ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor ClearWorld may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1824A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1824A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1824A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OneLink IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1825A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1825A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1825A1.txt
  • each service sold as required by our rules. We find that Tele Uno has failed to produce clear and convincing evidence that Complainant authorized a carrier change as required by our rules. Therefore, we find that Tele Uno's actions resulted in an unauthorized change in Complainant's long distance service provider and we discuss Tele Uno's liability below. Pursuant to Section 64.1170(b) our rules, Tele Uno must forward to Clear Cchoice an amount equal to 150% of all charges paid by the subscriber to Tele Uno. Therefore, Tele Uno must forward to Clear Choice150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Clear choice shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1826A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1826A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1826A1.txt
  • unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Advantage Telecommunications Corp. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Advantage Telecommunications Corp. may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1827A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1827A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1827A1.txt
  • through third party verification. Advantage's verifier, however, did not receive separate authorization for each service sold as required by our rules. Advantage has failed to produce clear and convincing evidence that Complainants authorized a carrier change. Therefore, we find that Advantage's actions resulted in unauthorized changes in Complainants' telecommunications service providers and we discuss Advantage's liability below. Pursuant to Section 64.1170(b) our rules, Advantage must forward to the relevant authorized carriers an amount equal to 150% of all charges paid by the relevant subscriber to Advantage. Advantage must forward to the relevant authorized carriers the amounts, along with copies of any telephone bills issued from Advantage to the Complainants. Within ten days of receipt of this amount, the relevant authorized carriers
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1828A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1828A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1828A1.txt
  • at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Optical IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor Optical may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1829A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1829A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1829A1.txt
  • at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Optical IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Adelphia nor Optical may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1830A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1830A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1830A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Business Savings Plan ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Business Savings Plan may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1831A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1831A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1831A1.txt
  • at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against TeleUno IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor TeleUno may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1832A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1832A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1832A1.txt
  • of agency (LOA) nor does it include a third party verification (TPV) as required by our rules. We find that Talk has failed to produce clear and convincing evidence that complainant authorized a carrier change. Therefore, we find that Talk's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Talk liability below. Pursuant to Section 64.1170(b) our rules, Talk must forward to Complainant's authorized carrier, AOL, an amount equal to 150% of all charges paid by the subscriber to Talk. Therefore, Talk must forward to AOL 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Complainant's authorized carrier shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1833A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1833A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1833A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WCSS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Worldcom nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1834A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1834A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1834A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Clear Choice's Response to Informal Complaint No. 03-S82526, May 19, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1837A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1837A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1837A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Matrix' Response to Informal Complaint No. 02-S67532, Jun3 13, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1838A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1838A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1838A1.txt
  • time of the change in services. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T, Ameritech, nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1839A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1839A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1839A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1840A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1840A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1840A1.txt
  • customers at the time of the carrier change. We find that Business Savings Plan has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Business Savings Plan's actions resulted in an unauthorized change in Complainant's intraLATA toll and long distances providers and we discuss Business Savings Plan's liability below. Pursuant to Section 64.1170(b) our rules, Business Savings Plan must forward to WorldCom and Sprint Corporation an amount equal to 150% of all charges paid by the subscriber to Business Savings Plan. Therefore, Business Savings Plan must forward to WorldCom and Sprint Corporation 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1841A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1841A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1841A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1846A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1846A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1846A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Global IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Global may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1847A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1847A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1847A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). eMeritus's Response to Informal Complaint No. IC 01-S65317, received November 26, 2001. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1848A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1848A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1848A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against McLeodUSA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor McLeodUSA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1849A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1849A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1849A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). eLEC's Response to Informal Complaint No. IC 02-S69256, received April 9, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1850A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1850A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1850A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UKI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1851A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1851A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1851A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against APS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor APS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1852A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1852A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1852A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ADST IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1853A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1853A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1853A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Advantage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1854A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1854A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1854A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Clearworld IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Clearworld may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1855A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1855A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1855A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against UBC ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor UBC may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1857A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1857A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1857A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Network Plus' Response to Informal Complaint No. IC 02-S68142, August 15, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1858A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1858A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1858A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. 01-S56761, August 29, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1859A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1859A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1859A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S73811, July 17, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1864A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1864A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1864A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. IC 01-S66210, February 19, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1866A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1866A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1866A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against McLeodUSA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor McLeodUSA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1867A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1867A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1867A1.txt
  • WebNet did not submit a third party verification or letter of agency, as required by our rules. We find that WebNet has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that WebNet's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss WebNet's liability below. Pursuant to Section 64.1170(b) our rules, WebNet must forward to AT&T Corp. (AT&T) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to WebNet. Therefore, WebNet must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1888A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1888A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1888A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 02-S74558, filed July 12, 2002. (continued....) Federal Communications Commission DA 03-1888 Federal Communications Commission DA 03-1888 @& 8
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1931A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1931A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1931A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (procedures for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Liberty Response, December 26, 2002. See Prior Order at 3. See Liberty Response at 1. Federal Communications Commission DA 03-1931 Federal Communications Commission DA 03-1931
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1955A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1955A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1955A1.txt
  • of the change in Complainants' services. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainants against WorldCom ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither Complainants' authorized carriers nor WorldCom may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1956A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1956A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1956A1.txt
  • time of the change in services. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainant against WorldCom ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainants' authorized carrier nor WorldCom may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1963A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1963A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1963A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1964A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1964A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1964A1.txt
  • time of the unauthorized change. 6. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred, and neither MCI nor AT&T Corporation may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1965A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1965A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1965A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC 01-S66354, filed January 23, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1966A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1966A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1966A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1967A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1967A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1967A1.txt
  • of telecommunications service. 6. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and AT&T may not pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1968A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1968A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1968A1.txt
  • The carrier's sales representative, however, did not drop-off the line during the verification as required by our rules. We find that AT&T has failed to produce clear and convincing evidence that Complainants authorized carrier changes. Therefore, we find that AT&T's actions resulted in an unauthorized change in Complainants' telecommunications service providers and we discuss AT&T's liability below. Pursuant to Section 64.1170(b) our rules, AT&T must forward to the authorized carriers an amount equal to 150% of all charges paid by the subscriber to AT&T. According to the complaints, AT&T must forward to the authorized carriers the amounts, along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt of this amount, the authorized
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1969A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1969A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1969A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1970A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1970A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1970A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1971A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1971A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1971A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1972A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1972A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1972A1.txt
  • the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against, Allegiance Telecom, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Allegiance Telecom, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1980A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1980A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1980A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. IC 01-S57040, August 5, 2001. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1981A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1981A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1981A1.txt
  • authorized carriers at the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1982A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1982A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1982A1.txt
  • authorized carrier at the time of the Sprint. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither BellSouth nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1983A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1983A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1983A1.txt
  • authorized carriers at the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1984A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1984A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1984A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1985A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1985A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1985A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1986A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1986A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1986A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1987A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1987A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1987A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of their complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1988A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1988A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1988A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1989A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1989A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1989A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1995A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1995A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1995A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2001A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2001A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2001A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. December 13, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2002A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2002A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2002A1.txt
  • of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against World Communications Satellite Systems, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and World Communications Satellite Systems, Inc. may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2003A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2003A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2003A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against TeleUno ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor TeleUno may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2004A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2004A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2004A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against ADST ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor ADST may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2005A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2005A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2005A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against UBC ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor UBC may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2006A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2006A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2006A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against BSP ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor BSP may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2007A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2007A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2007A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against ADST ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor ADST may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2008A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2008A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2008A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of their complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2009A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2009A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2009A1.txt
  • Clearworld's verifier, however, failed to confirm the telephone number to be switched, as required by our rules. We find that Clearworld has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Clearworld's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Clearworld's liability below. Pursuant to Section 64.1170(b) our rules, Clearworld must forward to SBC Ameritech (Ameritech) and WorldxChange Communications (WorldxChange) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Clearworld. Therefore, Clearworld must forward to Ameritech and WorldxChange 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2010A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2010A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2010A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CTS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2011A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2011A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2011A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CTS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2012A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2012A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2012A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Clearworld IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Clearworld may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2013A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2013A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2013A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BellSouth's Response to Informal Complaint No. IC 03-S82597, received May 28, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2014A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2014A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2014A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Primus's Response to Informal Complaint No. IC 02-S67854, received September 5, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2015A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2015A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2015A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Primus's Response to Informal Complaint No. 02-S76598, received August 13, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2016A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2016A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2016A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OneStar IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor OneStar may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2017A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2017A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2017A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ADST IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2018A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2018A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2018A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Network's Response to Informal Complaint No. IC 02-S81883, received April 22, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2019A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2019A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2019A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. 02-S80264, received November 26, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2020A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2020A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2020A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Advantage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2021A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2021A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2021A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Ameritech's Response to Informal Complaint No. IC 02-S69150, received May 3, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2022A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2022A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2022A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Sage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Sage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2023A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2023A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2023A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against McLeodUSA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor McLeodUSA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2024A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2024A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2024A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against SBC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor SBC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2025A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2025A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2025A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Americatel's Response to Informal Complaint No. IC 01-S64428, received April 8, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2026A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2026A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2026A1.txt
  • however, failed to confirm the telephone number to be switched, as required by our rules. We find that ADST has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that ADST's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss ADST's liability below. Reimbursement option: Pursuant to Section 64.1170(b) our rules, ADST must forward to Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to ADST. Therefore, ADST must forward to Complainant's authorized carrier 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Complainant's authorized carrier
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2027A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2027A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2027A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against 011 IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2028A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2028A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2028A1.txt
  • 011's verifier, however, failed to confirm the telephone number to be switched, as required by our rules. We find that 011 has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that 011's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss 011's liability below. Pursuant to Section 64.1170(b) our rules, 011 must forward to Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to 011. Therefore, 011 must forward to Complainant's authorized carrier150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Complainant's authorized carrier shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2029A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2029A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2029A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against 011 IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2041A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2041A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2041A1.txt
  • through third party verification. UKI's verifier, however, failed to confirm the telephone numbers to be switched, as required by our rules. UKI has failed to produce clear and convincing evidence that Complainants authorized a carrier change. Therefore, we find that UKI' actions resulted in unauthorized changes in Complainants' telecommunications service providers and we discuss UKI's liability below. Pursuant to Section 64.1170(b) our rules, UKI must forward to the relevant authorized carriers an amount equal to 150% of all charges paid by the subscriber to UKI. Therefore, UKI must forward to the relevant authorized carriers 150% of the amount, along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt of this amount, the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2042A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2042A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2042A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC's Response to Informal Complaint No. IC 03-S82995, April 30, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2043A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2043A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2043A1.txt
  • CGI at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Advantage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither CGI nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2044A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2044A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2044A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. IC 02-S81698, December 27, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2045A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2045A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2045A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WCSS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2046A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2046A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2046A1.txt
  • ACN at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Z-Tel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither ACN nor Z-Tel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2047A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2047A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2047A1.txt
  • CGI at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Advantage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither CGI nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2048A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2048A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2048A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon Response to Informal Complaint No. IC 02-S80425, November 4, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2049A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2049A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2049A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 02-S79426, September 12, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2050A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2050A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2050A1.txt
  • that the person on the phone wanted to make a carrier change as required by our rules. We find that LDCB has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that LDCB' actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss LDCB's liability below. Pursuant to Section 64.1170(b) our rules, LDCB must forward to Sprint Communications an amount equal to 150% of all charges paid by the subscriber to LDCB. Therefore, LDCB must forward to Sprint 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Sprint shall provide a refund or
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2051A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2051A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2051A1.txt
  • understands that only one telecommunications carrier may be designated for each service as required by our rules. We find that CTS has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that CTS's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss CTS's liability below. Pursuant to Section 64.1170(b) our rules, CTS must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to CTS. Therefore, CTS must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2052A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2052A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2052A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Z-Tel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Z-Tel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2053A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2053A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2053A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against UBC ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor UBC may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2056A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2056A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2056A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UKI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Essential.com nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2120A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2120A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2120A1.txt
  • time of the change in services. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2122A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2122A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2122A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2123A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2123A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2123A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S71346, June 11, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2124A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2124A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2124A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2125A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2125A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2125A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Matrix' Response to Informal Complaint No. 02-S70803, May 31, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2130A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2130A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2130A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ATC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor ATC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATCONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2131A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2131A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2131A1.txt
  • America at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AllTel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Talk America nor AllTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2132A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2132A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2132A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cavalier IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2133A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2133A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2133A1.txt
  • time of the unauthorized change. 6. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Broadband/Comcast IS GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred, and neither IDT nor AT&T Broadband/Comcast may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2134A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2134A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2134A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against RCN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech, AT&T nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2135A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2135A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2135A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). (Company)'s Response to Informal Complaint No. 02-S82053, April 22, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2136A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2136A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2136A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2137A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2137A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2137A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel's Response to Informal Complaint No. IC 02-S78981, June 2, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2138A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2138A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2138A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ATS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor ATS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2139A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2139A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2139A1.txt
  • Worldcom at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Qwest IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Worldcom nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2141A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2141A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2141A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NOL's Response to Informal Complaint No. IC 02-S81211, received January 22, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2142A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2142A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2142A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Liberty's Response to Informal Complaint No. IC 03-S82823, received April 8, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2143A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2143A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2143A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Cox's Response to Informal Complaint No. IC 02-S81217, received December 11, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2144A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2144A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2144A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Z-Tel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Z-Tel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2145A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2145A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2145A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OTC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor OTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2146A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2146A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2146A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CBI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor CBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2147A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2147A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2147A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CTS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2148A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2148A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2148A1.txt
  • UKI's verifier, however, failed to confirm the telephone number to be switched, as required by our rules. We find that UKI has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that UKI's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss UKI's liability below. Pursuant to Section 64.1170(b) our rules, UKI must forward to Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to UKI. Therefore, UKI must forward to Complainant's authorized carrier150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Complainant's authorized carrier shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2149A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2149A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2149A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. IC 02-S81059, received February 13, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2150A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2150A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2150A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global's Response to Informal Complaint No. IC 02-S81059, received December 30, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2151A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2151A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2151A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against RRLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor RRLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2152A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2152A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2152A1.txt
  • 64.1120 (e)(1) of our rules. USA, however, failed to state the rates, as required by our rules. We find that USA has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that USA's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss USA's liability below. Pursuant to Section 64.1170(b) our rules, USA must forward to Empire One Telecommunications, Inc. (EOT) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to USA. Therefore, USA must forward to EOT 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2153A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2153A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2153A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NAI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor NAI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2154A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2154A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2154A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Cavalier's Response to Informal Complaint No. IC 02-S80017, received April 23, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2157A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2157A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2157A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel's Response to Informal Complaint No. IC 02-S79551, received November 22, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2158A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2158A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2158A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel's Response to Informal Complaint No. IC 02-S74478, received July 31, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2159A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2159A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2159A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ATS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor ATS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2160A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2160A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2160A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against PNG IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor PNG may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2161A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2161A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2161A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Broadwing's Response to Informal Complaint No. IC 02-S69326, received May 17, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2162A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2162A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2162A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). eLEC's Response to Informal Complaint No. IC 02-S70646, received August 27, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2163A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2163A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2163A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Advantage ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor Advantage may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2164A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2164A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2164A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against ADST ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor ADST may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2165A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2165A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2165A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2166A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2166A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2166A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cytela IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Cytela may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2167A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2167A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2167A1.txt
  • failed to drop off the call once the three-way connection was established, as required by our rules. We find that LCR has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that LCR's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss LCR's liability below. Pursuant to Section 64.1170(b) our rules, LCR must forward to AT&T Corporation (AT&T) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to LCR. Therefore, LCR must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2168A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2168A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2168A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Capsule IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Capsule may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2169A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2169A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2169A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against SWBLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor SWBLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2170A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2170A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2170A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against TCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor TCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2171A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2171A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2171A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Ciera IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Ciera may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2173A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2173A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2173A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of their complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2174A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2174A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2174A1.txt
  • the carrier as to whether a fee will apply to the change in the subscriber's preferred carrier. We find that AT&T has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that AT&T's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss AT&T's liability below. Pursuant to Section 64.1170(b) our rules, AT&T must forward to Complainant's authorized carrier, Sprint an amount equal to 150% of all charges paid by the subscriber to AT&T. Therefore, AT&T must forward to Sprint 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Sprint shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2175A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2175A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2175A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Southwestern Bell nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2176A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2176A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2176A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2177A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2177A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2177A1.txt
  • of unauthorized change of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against AT&T Corporation ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and AT&T Corporation may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2178A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2178A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2178A1.txt
  • to obtain separate authorizations from the subscriber for each service sold as required by our rules. We find that ADST has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that ADST's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss ADST's liability below. 5. Pursuant to Section 64.1170(b) our rules, ADST must forward to Verizon and AT&T an amount equal to 150% of all charges paid by the subscriber to ADST. Therefore, ADST must forward to Verizon and ADST the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon and AT&T shall provide
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2181A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2181A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2181A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Worldcom, Inc.'s Response to Informal Complaint No. 02-S68633, filed May 1, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2235A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2235A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2235A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cox IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Cox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2236A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2236A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2236A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2237A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2237A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2237A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. 01-S60570, September 24, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2238A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2238A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2238A1.txt
  • authorized carriers at the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2239A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2239A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2239A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2240A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2240A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2240A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2241A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2241A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2241A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2242A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2242A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2242A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2265A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2265A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2265A1.txt
  • time of the change in services. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint, Qwest, nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2266A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2266A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2266A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 01-S63679, October 30, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2267A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2267A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2267A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. IC 02-S76499, December 4, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2268A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2268A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2268A1.txt
  • time of the change in services. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against WorldCom ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither Complainants' authorized carriers nor WorldCom may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2269A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2269A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2269A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainants is unsatisfied with the resolution of this complaint, Complainants may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2270A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2270A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2270A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T Corporation nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2271A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2271A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2271A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S72045, June 11, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-227A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-227A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-227A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Essential IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Essential may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-228A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-228A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-228A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Network IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither BellSouth nor Network may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-229A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-229A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-229A1.txt
  • switched, nor confirm that each person on the calls were authorized to change carriers as required by our rules. We find that Yestel has failed to produce clear and convincing evidence that Complainants authorized carrier changes. Therefore, we find that Yestel's actions resulted in unauthorized changes in Complainants' telecommunications service providers and we discuss Yestel's liability below. Pursuant to Section 64.1170(b) our rules, Yestel must forward to the relevant authorized carriers an amount equal to 150% of all charges paid by the relevant subscriber to Yestel. Yestel must forward to the relevant authorized carriers the amounts, along with copies of any telephone bills issued from Yestel to the Complainants. Within ten days of receipt of this amount, the relevant authorized carriers
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2309A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2309A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2309A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Broadband/Comcast's Response to Informal Complaint No. IC 03-S83127, June 16, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-230A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-230A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-230A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Excel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Excel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2310A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2310A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2310A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AllTel's Response to Informal Complaint No. IC 03-S83999, June 24, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2311A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2311A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2311A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WCSS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2312A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2312A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2312A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WCSS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICWCSSONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2313A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2313A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2313A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against ATC ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and ATC may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2314A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2314A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2314A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC Long Distance's Response to Informal Complaint No. IC 03-S83950, June 24, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2315A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2315A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2315A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ATC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and ATC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATCONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2316A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2316A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2316A1.txt
  • 2003. Z-Tel did not submit a third party verification or letter of agency required by our rules. We find that Z-Tel has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Z-Tel's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Z-Tel's liability below. Pursuant to Section 64.1170(b) our rules, Z-Tel must forward to ACN (ACN) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Z-Tel. Therefore, Z-Tel must forward to ACN 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, ACN shall provide
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2317A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2317A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2317A1.txt
  • WorldCom at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against IDT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2318A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2318A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2318A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC's Response to Informal Complaint No. IC 02-S72438, September 12, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2319A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2319A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2319A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Z-Tel's Response to Informal Complaint No. 03-S83998, June 29, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-231A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-231A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-231A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Talk IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2320A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2320A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2320A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Z-Tel's Response to Informal Complaint No. 03-S83812, June 23, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2321A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2321A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2321A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against U.S. Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither VarTec nor U.S. Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2334A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2334A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2334A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of their complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2335A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2335A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2335A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2336A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2336A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2336A1.txt
  • time of the unauthorized change. 6. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred, and neither MCI nor AT&T Corporation may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2337A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2337A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2337A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Williams' Response to Informal Complaint No. 01-S55778, August 2, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2358A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2358A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2358A1.txt
  • No. 94-129, FCC 03-116 (rel. May 23, 2003), are effective on July 16, 2003. The Commission's slamming rules are designed to improve the carrier change process for consumers and carriers while making it more difficult for unscrupulous carriers to perpetrate slams. The following modifications adopted in the Commission's Reconsideration Order contained information collections: 47 CFR Sections 64.1120(c)(3)(iii), 64.1130(j), 64.1150(b), 64.1160(g), 64.1170(g), 64.1180, requirements concerning local exchange carrier verification of in-bound carrier changes, and certifications to exempt carriers from the drop-off requirement. A summary of the Reconsideration Order was published at 68 FR 19152 (April 18, 2003) and was clarified at 68 FR 40184 (July 7, 2003). The information collections contained in the Reconsideration Order were approved by the Office of Management
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-235A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-235A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-235A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against 011 IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and that neither the authorized carrier nor 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-236A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-236A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-236A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-237A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-237A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-237A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against MT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Worldcom, nor MT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2384A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2384A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2384A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Citizens' Response to Informal Complaint No. IC August 13, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2385A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2385A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2385A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint Corporation's Response to Informal Complaint No. IC 01-S56096, June 21, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2386A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2386A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2386A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CenturyTel's Response to Informal Complaint No. IC 01-S54312, July 24, 2001. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2387A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2387A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2387A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaints, Complainant may file a formal complaints with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2388A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2388A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2388A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Ameritech's Response to Informal Complaint No. IC 02-S67522, March 26, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2389A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2389A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2389A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 01-S52179, June 5, 2002. (continued....) Federal Communications Commission DA 03-2389 Federal Communications Commission DA 03-2389 z z z @&
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-238A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-238A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-238A1.txt
  • to provide a Letter of Agency or a Third Party Verification tape as required by our rules. We find that Lightyear has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Lightyear's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Lightyear's liability below. Pursuant to Section 64.1170(b) our rules, Lightyear must forward to Complainant's authorized carrier, Verizon (Verizon), an amount equal to 150% of all charges paid by the subscriber to Lightyear. Therefore, Lightyear must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Complainant's authorized carrier
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2390A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2390A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2390A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 01-S66359, May 23, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2391A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2391A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2391A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2392A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2392A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2392A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 01-S64722, December 7, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2393A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2393A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2393A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-B0011666, March 11, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2394A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2394A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2394A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2395A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2395A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2395A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S77204, December 4, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2396A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2396A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2396A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2397A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2397A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2397A1.txt
  • the time of change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2398A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2398A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2398A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S77406, December 4, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2399A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2399A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2399A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). (Carrier Name) Response to Informal Complaint No. IC xxxxxxx, (date filed). See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-239A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-239A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-239A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against ADST IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2400A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2400A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2400A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2401A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2401A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2401A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint Corporation's Response to Informal Complaint No. 02-S76237, December 4, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2407A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2407A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2407A1.txt
  • published in the Federal Register. The correct effective date should be July 21, 2003. The Commission's slamming rules are designed to improve the carrier change process for consumers and carriers while making it more difficult for unscrupulous carriers to perpetrate slams. The following modifications adopted in the Commission's Reconsideration Order contained information collections: 47 CFR Sections 64.1120(c)(3)(iii), 64.1130(j), 64.1150(b), 64.1160(g), 64.1170(g), 64.1180, requirements concerning local exchange carrier verification of in-bound carrier changes, and certifications to exempt carriers from the drop-off requirement. A summary of the Reconsideration Order was published at 68 FR 19152 (April 18, 2003) and was clarified at 68 FR 40184 (July 7, 2003). The information collections contained in the Reconsideration Order were approved by the Office of Management
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-240A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-240A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-240A1.txt
  • time of the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor AN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2412A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2412A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2412A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Z-Tel's Response to Informal Complaint No. 02-03-S83430, July 10, 2001. See Third Report and Order and Second Order on Reconsideration, 15 FCC Rcd 15996 at
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2414A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2414A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2414A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2415A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2415A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2415A1.txt
  • Sprint at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2416A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2416A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2416A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldxChange's Response to Informal Complaint No. IC 03-S83492, May 30, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2417A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2417A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2417A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ATC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor ATC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2418A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2418A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2418A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). McLeodUSA's Response to Informal Complaint No. 02-S72448, June 29, 2002. Federal Communications Commission DA 03-2418 Federal Communications Commission DA 03-2418 h� h� h� h� ?
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2419A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2419A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2419A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). KTNT's Response to Informal Complaint No. 02-B0007122, January 22, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2420A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2420A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2420A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UKI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2421A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2421A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2421A1.txt
  • at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2422A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2422A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2422A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CTS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2423A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2423A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2423A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Z-Tel's Response to Informal Complaint No. 03-S83768, June 23, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2437A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2437A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2437A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of their complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2438A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2438A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2438A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2439A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2439A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2439A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2440A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2440A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2440A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2441A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2441A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2441A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Ameritech's Response to Informal Complaint No. IC 02-S80351, received October 29, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2442A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2442A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2442A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Advantage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2443A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2443A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2443A1.txt
  • Advantage's verifier, however, failed to obtain separate authorizations for each service sold, as required by our rules. We find that Advantage has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Advantage's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Advantage's liability below. Pursuant to Section 64.1170(b) our rules, Advantage must forward to Qwest Communications, Inc. (Qwest) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Advantage. Therefore, Advantage must forward to Qwest 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Qwest
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2444A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2444A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2444A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against 011 IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2445A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2445A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2445A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CTS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2446A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2446A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2446A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cox Virginia IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Cox Virginia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2447A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2447A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2447A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Primus IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2448A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2448A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2448A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CTS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2449A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2449A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2449A1.txt
  • on May 19, 2003. CTS states that Complainant's service was switched due to a data entry error. We find that CTS has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that CTS's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss CTS's liability below. Pursuant to Section 64.1170(b) our rules, CTS must forward to Capsule Communications (Capsule) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to CTS. Therefore, CTS must forward to Capsule 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Capsule shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2450A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2450A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2450A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UKI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2451A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2451A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2451A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 02-S71490, received June 18, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2452A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2452A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2452A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. IC 03-S83566, received June 18, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2453A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2453A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2453A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against America Net IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor America Net may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2454A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2454A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2454A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OTC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor OTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2455A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2455A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2455A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Capsule IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Capsule may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2456A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2456A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2456A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). OneStar's Response to Informal Complaint No. IC 03-S83187, received May 20, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2457A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2457A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2457A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WebNet IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor WebNet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2458A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2458A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2458A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2459A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2459A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2459A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. IC 01-S61670, received October 1, 2001. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2460A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2460A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2460A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Allegiance's Response to Informal Complaint No. 01-S61679, received September 6, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2461A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2461A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2461A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 01-S65621, received June 25, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2462A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2462A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2462A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). APS's Response to Informal Complaint No. IC 01-S48211, received July 8, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2463A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2463A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2463A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). UKI's Response to Informal Complaint No. IC 02-S81356, received December 18, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2464A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2464A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2464A1.txt
  • failed to drop off the line once the three-way connection was established, as required by our rules. We find that UKI has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that UKI's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss UKI's liability below. Pursuant to Section 64.1170(b) our rules, UKI must forward to AT&T Corporation (AT&T) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to UKI. Therefore, UKI must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2465A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2465A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2465A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2466A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2466A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2466A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). TDS's Response to Informal Complaint No. IC 03-S82788, received March 28, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2467A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2467A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2467A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LD Consolidated IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor LD Consolidated may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-246A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-246A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-246A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NOS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor NOS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2472A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2472A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2472A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Covista IS GRANTED. IT IS FURTHER ORDER that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Covista may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2473A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2473A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2473A1.txt
  • pursue any collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against BSP IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WTC nor BSP may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. IT IS FURTHER ORDERED that a copy of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2474A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2474A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2474A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. 01-S56689, August 6, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2475A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2475A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2475A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. IC 01-S63721, November 9, 2001. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2476A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2476A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2476A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of their complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2477A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2477A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2477A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2478A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2478A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2478A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-247A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-247A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-247A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against RCN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2486A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2486A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2486A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Ameritech's Response to Informal Complaint No. 02-S71567, June 12, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2487A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2487A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2487A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2488A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2488A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2488A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). McLeod's Response to Informal Complaint No.02-S70522, May 10, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2489A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2489A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2489A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S76350, December 13, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-248A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-248A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-248A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Optical IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Optical may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2490A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2490A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2490A1.txt
  • the time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against WorldCom AREGRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainants' authorized carriers nor WorldCom may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2491A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2491A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2491A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. IC 02-S79072, December 13, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2492A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2492A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2492A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S79540, December 10, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2493A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2493A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2493A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. IC 02-B0011352, March 11, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2494A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2494A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2494A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. IC 02-B0011352, March 11, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2495A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2495A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2495A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Yestel's Response to Informal Complaint No. 01-S62489, October 1, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2497A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2497A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2497A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Long Distance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2498A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2498A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2498A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainants is unsatisfied with the resolution of this complaint, Complainants may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2499A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2499A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2499A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LD Services IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor LD Services may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-249A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-249A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-249A1.txt
  • active while in the process of transferring active customers from one underlying carrier to another underlying carrier. We find that IDT has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that IDT's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss IDT's liability below. Pursuant to Section 64.1170(b) our rules, IDT must forward to WorldCom, Inc. (WorldCom) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to IDT. Therefore, IDT must forward to WorldCom 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, WorldCom shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2500A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2500A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2500A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NALD's Response to Informal Complaint No. IC 01-S65346, received January 14, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2501A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2501A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2501A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Primus's Response to Informal Complaint No. IC 01-S66418, received May 9, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2502A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2502A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2502A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WebNet's Response to Informal Complaint No. IC 01-S50335, received July 6, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2503A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2503A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2503A1.txt
  • WCSS did not submit a third party verification or letter of agency, as required by our rules. We find that WCSS has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that WCSS's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss WCSS's liability below. Pursuant to Section 64.1170(b) our rules, WCSS must forward to Ameritech (Ameritech) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to WCSS. Therefore, WCSS must forward to Ameritech 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Ameritech shall provide
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2504A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2504A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2504A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDCB IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2505A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2505A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2505A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2506A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2506A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2506A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Primus's Response to Informal Complaint No. IC 01-S66416, received May 5, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2507A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2507A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2507A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Discount Plus IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Discount Plus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2508A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2508A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2508A1.txt
  • time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against U.S. Telecom ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor U.S. Telecom may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2509A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2509A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2509A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against TCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor TCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-250A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-250A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-250A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against QuantumLink IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor QuantumLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2510A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2510A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2510A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Spectrotel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Spectrotel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2511A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2511A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2511A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Advantage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2512A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2512A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2512A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDA's Response to Informal Complaint No. IC 02-S81840, received April 28, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2514A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2514A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2514A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WCSS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2515A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2515A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2515A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WCSS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2516A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2516A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2516A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against RCN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-251A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-251A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-251A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(b) of the Commission's rules, 47 C.F.R. � 64.1170(b), that Sprint must forward to the authorized carrier an amount equal to 150% of all charges paid by the subscriber along with copies of any telephone bills issued from the Sprint to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2526A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2526A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2526A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against United Systems Access Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Covista nor United Systems Access Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2527A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2527A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2527A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2528A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2528A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2528A1.txt
  • WorldCom at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against SBA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor SBA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2529A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2529A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2529A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against SBA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither TDS Metrocom nor SBA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-252A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-252A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-252A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2530A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2530A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2530A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Z-Tel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Z-Tel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2531A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2531A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2531A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Legent IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Legent may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2532A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2532A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2532A1.txt
  • and ADST responded. ADST however, failed to provide a third party verification tape or letter of agency as required by our rules. ADST has failed to produce clear and convincing evidence that Complainants authorized carrier changes. Therefore, we find that ADST's actions resulted in unauthorized changes in Complainants' telecommunications service providers and we discuss ADST's liability below. Pursuant to Section 64.1170(b) our rules, ADST must forward to the authorized carriers an amount equal to 150% of all charges paid by the subscriber to ADST. According to the complaints, ADST must forward to the authorized carriers the amounts, along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt of this amount, the authorized
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2533A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2533A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2533A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. 02-S81158, December 11, 2002. Federal Communications Commission DA 03-2533 Federal Communications Commission DA 03-2533 H � � tm V
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2534A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2534A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2534A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ATC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor ATC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2535A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2535A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2535A1.txt
  • of each unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against UKI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carriers nor UKI pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2536A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2536A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2536A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section 1.721 of the Commission's rules, 47 C.F.R. � 1.721. Such filing will be deemed to relate back to the filing date of Complainant's informal complaint so long as the formal complaint is filed
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2539A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2539A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2539A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LLDS Worldcom's Response to Informal Complaint No. 01-S66214, April 17, 2002. The local exchange carrier has re-rated the bill of the Complainant. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-253A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-253A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-253A1.txt
  • Primus's verifier, however, did not confirm the telephone number to be switched as required by our rules. We find that Primus has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Primus's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Primus's liability below. Pursuant to Section 64.1170(b) our rules, Primus must forward to WorldCom, Inc. (WorldCom) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Primus. Therefore, Primus must forward to WorldCom 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, WorldCom shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2540A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2540A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2540A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon and AT&T nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2541A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2541A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2541A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). RSL Comm USA's Response to Informal Complaint No. IC 01-S64424, filed January 16, 2002. The local exchange carrier has applied a credit to the Complainant's
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2542A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2542A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2542A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Z-Tel Communications' Response to Informal Complaint No. IC 02-S76273, filed July 23, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2543A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2543A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2543A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Americatel Corporation's Response to Informal Complaint No. IC 02-S70474, filed October 17, 2002. The local exchange carrier has applied a credit to the Complainant's account.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2544A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2544A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2544A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. The local exchange carriers have applied credits or refunds to the Complainants' accounts. See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2545A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2545A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2545A1.txt
  • unauthorized change of telecommunications service. 6. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred neither the authorized carrier nor AT&T Corporation may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2546A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2546A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2546A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2547A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2547A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2547A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2548A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2548A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2548A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2549A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2549A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2549A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-254A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-254A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-254A1.txt
  • on December 12, 2002. CBI did not provide any evidence for the change of complainant's telecommunications carrier. We find that CBI has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that CBI's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss CBI's liability below. Pursuant to Section 64.1170(b) our rules, CBI must forward to AT&T Corporation (AT&T) an amount equal to 150% of all charges paid by the subscriber to CBI. Therefore, CBI must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2555A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2555A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2555A1.txt
  • switch in each Complainants service. The LOA's however, were not signed by the Complainants as required by our rules. We find that AT&T has failed to produce clear and convincing evidence that Complainants authorized carrier changes. Therefore, we find that AT&T's actions resulted in unauthorized changes in Complainants' telecommunications service providers and we discuss AT&T's liability below. Pursuant to Section 64.1170(b) our rules, AT&T must forward to the authorized carriers an amount equal to 150% of all charges paid by the subscriber to AT&T. According to the complaints, AT&T must forward to the authorized carriers the amounts, along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt of this amount, the authorized
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-255A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-255A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-255A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-256A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-256A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-256A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Covista IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Covista may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-257A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-257A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-257A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against McLeodUSA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor McLeodUSA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-258A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-258A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-258A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AllTel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor AllTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-259A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-259A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-259A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel's Response to Informal Complaint No. 02-S76282, August 27, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-260A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-260A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-260A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ATI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and ATI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer &
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-261A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-261A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-261A1.txt
  • time of unauthorized changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against WCSS ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and WCSS may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer &
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-262A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-262A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-262A1.txt
  • of the unauthorized changes of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against NAI, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither authorized carriers nor NAI, Inc. may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-263A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-263A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-263A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against ATC ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and ATC may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer &
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-264A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-264A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-264A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against ADST ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and ADST may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer &
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2740A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2740A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2740A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Comcast's Response to Informal Complaint No. IC 03-S82849, received April 10, 2003. See 47 C.F.R. � 64.1120(e). Id. In our Streamlining Order, the Commission stated
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-274A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-274A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-274A1.txt
  • unauthorized change of telecommunications service. 6. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Yestel, Inc. IS GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred neither AT&T nor Yestel, Inc. may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-275A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-275A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-275A1.txt
  • of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Yestel, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred neither the authorized carriers nor Yestel, Inc. may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2768A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2768A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2768A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2769A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2769A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2769A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 01-S55031, December 10, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-276A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-276A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-276A1.txt
  • is authorized to make the carrier change; the telephone numbers to be switched; and the types of service involved. Yestel has failed to produce clear and convincing evidence that the Complainants authorized a carrier change. Therefore, we find that Yestel's actions resulted in an unauthorized change in Complainants' telecommunications service providers and we discuss Yestel's liability below. Pursuant to Section 64.1170(b) our rules, Yestel must forward to the authorized carriers an amount equal to 150% of all charges paid by the subscriber to Yestel. According to the complaints, Yestel must forward to the authorized carriers the amounts, along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt of this amount, the authorized
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2770A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2770A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2770A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. (continued....) Federal Communications Commission DA 03-2770 Federal Communications Commission DA 03-2770 � @& O ' 4 ixZ �
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2771A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2771A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2771A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. IC 02-S71626, June 11, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2772A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2772A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2772A1.txt
  • time of the change in services. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon, AT&T, nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2773A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2773A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2773A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S73540, July 8, 2002. (continued....) Federal Communications Commission DA 03-2773 Federal Communications Commission DA 03-2773 � @& I �
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2774A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2774A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2774A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S74914, July 12, 2002. (continued....) Federal Communications Commission DA 03-2774 Federal Communications Commission DA 03-2774 @& R � ''
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2775A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2775A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2775A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2776A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2776A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2776A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2777A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2777A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2777A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-277A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-277A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-277A1.txt
  • of the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2782A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2782A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2782A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OneLink IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2783A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2783A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2783A1.txt
  • WorldCom at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Optical IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor Optical may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2784A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2784A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2784A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UKI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICUKIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2785A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2785A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2785A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against LDCB ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier not LDCB may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2786A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2786A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2786A1.txt
  • WorldCom at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against UKI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2787A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2787A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2787A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Legent ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier not Legent may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2788A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2788A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2788A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ATC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor ATC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2789A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2789A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2789A1.txt
  • party verifier, however, failed to obtain separate authorizations for each service sold as required by our rules. We find that OneLink has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that OneLink's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss OneLink's liability below. Pursuant to Section 64.1170(b) our rules, OneLink must forward to Verizon Complainant's local exchange carrier an amount equal to 150% of all charges paid by the subscriber to OneLink. Therefore, OneLink must forward to 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-278A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-278A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-278A1.txt
  • 16, 2002. AT&T indicates that the Complainant's number was inadvertently added to an unrelated customer's account. We find that AT&T has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that AT&T's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss AT&T's liability below. 5. Pursuant to Section 64.1170(b) our rules, AT&T must forward to Qwest an amount equal to 150% of all charges paid by the subscriber to AT&T. Therefore, AT&T must forward to Qwest 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Qwest shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2790A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2790A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2790A1.txt
  • WorldCom at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against PowerNet IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor PowerNet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2794A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2794A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2794A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ATT's Response to Informal Complaint No. IC 01-S63259, October 31, 20021. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2795A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2795A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2795A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 01-S66129, March 11, 2002. (continued....) Federal Communications Commission DA 03-2795 Federal Communications Commission DA 03-2795 @& k � 4
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2796A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2796A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2796A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S80361, January 7, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2797A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2797A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2797A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. IC 02-S80463, January 7, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2798A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2798A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2798A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S80627, January 7, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-279A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-279A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-279A1.txt
  • of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against AT&T Corporation ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and AT&T Corporation may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2802A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2802A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2802A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No.02-S71669, December 4, 2002. MCI recoursed the disputed charges. (continued....) Federal Communications Commission DA 03-2802 Federal Communications Commission DA 03-2802
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2803A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2803A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2803A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2804A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2804A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2804A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC Cir. 2003). (continued....) Federal Communications Commission DA
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2805A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2805A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2805A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2806A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2806A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2806A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2807A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2807A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2807A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (D.C. Cir. 2003). See also 47 C.F.R. 64.1100(h) for the definition of ``subscriber.''
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2808A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2808A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2808A1.txt
  • authorized carriers at the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2809A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2809A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2809A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldxChange nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-280A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-280A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-280A1.txt
  • states that IDT customers were mistakenly subscribed to its service when IDT switched its underlying carrier to AT&T. We find that AT&T has failed to produce clear and convincing evidence that Complainants authorized carrier changes. Therefore, we find that AT&T's actions resulted in an unauthorized change in Complainants' telecommunications service providers and we discuss AT&T's liability below. Pursuant to Section 64.1170(b) our rules, AT&T must forward to IDT an amount equal to 150% of all charges paid by the subscriber to AT&T. According to the complaints, AT&T must forward to IDT the amounts, along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt of this amount, IDT shall provide a refund or
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2810A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2810A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2810A1.txt
  • SBC at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2811A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2811A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2811A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2812A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2812A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2812A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. IC 02-S79058, October 1, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2813A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2813A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2813A1.txt
  • authorized carriers at the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2816A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2816A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2816A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UKI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2817A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2817A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2817A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against ADST ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carriers nor ADST may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2818A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2818A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2818A1.txt
  • the person on the call is authorized to make the carrier change, as required by our rules. We find that ATC has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that ATC's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss ATC's liability below. Pursuant to Section 64.1170(b) our rules, ATC must forward to CierraCom Systems (CierraCom) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to ATC. Therefore, ATC must forward to CierraCom 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, CierraCom shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2819A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2819A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2819A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against ATC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor ATC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2820A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2820A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2820A1.txt
  • of each unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against WCSS ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carriers nor WCSS pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2821A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2821A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2821A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2822A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2822A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2822A1.txt
  • ADST's verifier, however, failed to obtain separated authorization for each service sold, as required by our rules. We find that ADST has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that ADST's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss ADST's liability below. Pursuant to Section 64.1170(b) our rules, ADST must forward to AT&T Complainant's local exchange carrier an amount equal to 150% of all charges paid by the subscriber to ADST. Therefore, ADST must forward to 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2846A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2846A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2846A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2847A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2847A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2847A1.txt
  • authorized carriers at the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2848A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2848A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2848A1.txt
  • the consumer to de-select any service they did not want to switch in violation of our rules. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to CLD an amount equal to 150% of all charges paid by the subscriber to Sprint, along with copies of any telephone bills issued from Sprint to the Complainant. Within ten days of receipt of this amount, CLD shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2849A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2849A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2849A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint Response to Informal Complaint No. IC 02-S73442, September 4, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2850A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2850A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2850A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of their complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2851A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2851A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2851A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2853A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2853A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2853A1.txt
  • for one complaint to the Commission for which it had provided the Commission with all relevant evidence in its possession. The Commission also considered and rejected this argument in WebNet. As the Commission explained: ... WebNet misunderstands the distinction between a slamming adjudication under our rules and an enforcement action pursuant to section 503(b) of the Act. Sections 64.1150 through 64.1170 of the Commission's rules authorize adjudicatory proceedings to bring financial restitution to a consumer who has been slammed. Although each slamming allegation is adjudicated under those rules, that does not shield a carrier from separate enforcement action like this one, which stems from WebNet's willful or repeated violations of section 258 of the Act and section 64.1120 of our rules...
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-288A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-288A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-288A1.txt
  • unauthorized change in Complainant's local service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against USA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(b) of the Commission's rules, 47 C.F.R. � 64.1170(b), that USA must forward to Sprint an amount equal to 150% of all charges paid by the subscriber along with copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2894A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2894A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2894A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-289A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-289A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-289A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). PowerNet Response to Informal Complaint No. 02-S77376, August 9, 2002. See 47 C.F.R. � 64.1130(b). If Complainant is unsatisfied with the resolution of this complaint,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-290A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-290A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-290A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk America Response to Informal Complaint No. 02-S77205, August 12, 2002. See 47 C.F.R. � 64.1130(b). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-291A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-291A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-291A1.txt
  • in Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Network Plus IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Lifeline Communications (Lifeline) nor Network Plus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-292A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-292A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-292A1.txt
  • authorizations for each service sold to the Complainant as required by our rules. We find that Advantage Telecom has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Advantage Telecom's actions resulted in an unauthorized change in Complainant's long distance service provider and we discuss Advantage Telecom's liability below. Pursuant to Section 64.1170(b) our rules, Advantage Telecom must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Advantage Telecom. Therefore, Advantage Telecom must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-293A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-293A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-293A1.txt
  • unauthorized conversion of Complainant's local service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against GTI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor GTI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-294A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-294A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-294A1.txt
  • a letter of agency or third party verification tape as required by our rules. We find that RCN has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that RCN's actions resulted in an unauthorized change in Complainant's local and long distance service providers and we discuss RCN's liability below. Pursuant to Section 64.1170(b) our rules, RCN must forward to Ameritech and McLeod an amount equal to 150% of all charges paid by the subscriber to RCN. Therefore, RCN must forward to Ameritech and McLeod 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Ameritech and McLeod
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-295A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-295A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-295A1.txt
  • failed to provide a letter of agency or third party verification tape as required by our rules. We find that eLEC has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that eLEC's actions resulted in an unauthorized change in Complainant's local service provider and we discuss eLEC's liability below. Pursuant to Section 64.1170(b) our rules, eLEC must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to eLEC. Therefore, eLEC must forward to Verizon150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-296A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-296A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-296A1.txt
  • intraLATA toll and long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against RCN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech, WorldxChange, nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2973A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2973A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2973A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LifeLine IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor LifeLine may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2974A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2974A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2974A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WCSS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2975A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2975A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2975A1.txt
  • to provide a third party verification tape or letter of agency as required by our rules. We find that CBI has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that CBI's actions resulted in an unauthorized change in Complainant's long distance service provider and we discuss CBI's liability below. Pursuant to Section 64.1170(b) our rules, CBI must forward to BellSouth Telecommunications Complainant's local exchange carrier an amount equal to 150% of all charges paid by the subscriber to CBI. Therefore, CBI must forward to 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, BellSouth Telecommunications shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-297A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-297A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-297A1.txt
  • Complainant's local and long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against RCN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech, AT&T, nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2983A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2983A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2983A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2984A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2984A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2984A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. IC 01-S66608, February 19, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2985A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2985A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2985A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S81702, January 22, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2987A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2987A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2987A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2988A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2988A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2988A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2989A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2989A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2989A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-298A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-298A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-298A1.txt
  • the time of the unauthorized conversion. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2992A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2992A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2992A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. IC 02-S76593, January 10, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2993A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2993A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2993A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC Cir. 2003). (continued....) Federal Communications Commission DA
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2995A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2995A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2995A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2996A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2996A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2996A1.txt
  • time of the change in services. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against WorldCom ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither Complainants' authorized carrier nor WorldCom may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2997A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2997A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2997A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S81609, February 4, 2003. (continued....) Federal Communications Commission DA 03-2997 Federal Communications Commission DA 03-2997 H @& V (c)
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2998A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2998A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2998A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. 01-S58096, September 10, 2001. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2999A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2999A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2999A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-299A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-299A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-299A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Startec or Excel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3000A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3000A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3000A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3001A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3001A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3001A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-300A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-300A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-300A1.txt
  • authorized carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint against ServiSense IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor ServiSense may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-301A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-301A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-301A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 01-S57874, October 15, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-302A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-302A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-302A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Broadwing IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Broadwing may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-303A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-303A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-303A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk Response to Informal Complaint No. IC 01-S64512, November 8, 2001. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-304A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-304A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-304A1.txt
  • collection against Complainants for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Talk ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Talk may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-305A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-305A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-305A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. 01-S51285, June 25, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-306A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-306A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-306A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Talk IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-307A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-307A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-307A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-308A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-308A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-308A1.txt
  • XO at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither XO nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-309A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-309A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-309A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-310A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-310A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-310A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3115A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3115A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3115A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3116A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3116A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3116A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. IC02-S80552, December 4, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3117A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3117A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3117A1.txt
  • time of the changes in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against WorldCom ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainants nor WorldCom may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3118A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3118A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3118A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. (continued....) Federal Communications Commission DA 03-3118 Federal Communications Commission DA 03-3118 ) : @& ' � ixZ �
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3119A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3119A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3119A1.txt
  • time of the change in services. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against WorldCom ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither Complainants' authorized carriers nor WorldCom may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-311A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-311A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-311A1.txt
  • 2002. Sprint states that Complainant's service was mistakenly switched based on information given by another Sprint customer. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to WorldCom an amount equal to 150% of all charges paid by the subscriber to Sprint, along with copies of any telephone bills issued from Sprint to the Complainant. Within ten days of receipt of this amount, WorldCom shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3120A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3120A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3120A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S81007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3122A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3122A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3122A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S81007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3123A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3123A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3123A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom Response to Informal Complaint No. 02-S67165, September 24, 2001. (continued....) Federal Communications Commission DA 03-3123 Federal Communications Commission DA 03-3123 @& > ' 7
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3124A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3124A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3124A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3125A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3125A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3125A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-312A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-312A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-312A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3130A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3130A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3130A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Lightyear IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Lightyear may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3131A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3131A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3131A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OneLink IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3132A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3132A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3132A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Bullseye's Response to Informal Complaint No. 03-S84455, August 15, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3133A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3133A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3133A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Opex IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Qwest nor Opex may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3134A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3134A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3134A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ATC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor ATC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3135A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3135A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3135A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against SBC Long Distance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Talk America nor SBC Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3136A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3136A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3136A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv's Response to Informal Complaint No. IC 02-S81620, August 1, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3137A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3137A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3137A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Qwest nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICLCRONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3138A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3138A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3138A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ATC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor ATC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATCONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3139A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3139A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3139A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDCB's Response to Informal Complaint No. 03-S84293, June 6, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-313A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-313A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-313A1.txt
  • did not want which is in violation of our rules. Also, Sprint's LOA contained a partial signature. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Sprint, along with copies of any telephone bills issued from Sprint to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3140A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3140A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3140A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3141A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3141A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3141A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC Cir. 2003). (continued....) Federal Communications Commission DA
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3142A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3142A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3142A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3143A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3143A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3143A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3148A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3148A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3148A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 01-S658984, January 7, 2002. (continued....) Federal Communications Commission DA 03-3148 Federal Communications Commission DA 03-3148 h h h h
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3149A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3149A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3149A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S81469, January 16, 2003. (continued....) Federal Communications Commission DA 03-3149 Federal Communications Commission DA 03-3149 @& Q � ``
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-314A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-314A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-314A1.txt
  • the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3152A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3152A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3152A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086 (DC Cir.2003). (continued....) Federal Communications Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3153A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3153A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3153A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Broadview Network's Response to Informal Complaint No. 01-S59622, filed October 30, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3154A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3154A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3154A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-315A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-315A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-315A1.txt
  • the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3165A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3165A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3165A1.txt
  • TCI did not submit a third party verification or letter of agency, as required by our rules. We find that TCI has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that TCI's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss TCI's liability below. Pursuant to Section 64.1170(b) our rules, TCI must forward to WorldCom, Inc. (WorldCom) an amount equal to 150% of all charges paid by the subscriber to TCI. Therefore, TCI must forward to WorldCom 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, WorldCom shall provide a refund
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3166A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3166A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3166A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3167A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3167A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3167A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Business Options IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither BellSouth and AT&T nor Business Options may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3168A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3168A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3168A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Atlas IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Atlas may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3169A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3169A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3169A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Premier IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Premier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-316A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-316A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-316A1.txt
  • the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3170A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3170A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3170A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Z-Tel ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor Z-Tel may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3171A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3171A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3171A1.txt
  • PNG did not submit a third party verification or letter of agency, as required by our rules. We find that PNG has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that PNG's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss PNG's liability below. Pursuant to Section 64.1170(b) our rules, PNG must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to PNG. Therefore, PNG must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3172A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3172A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3172A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Business Options IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Business Options may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3173A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3173A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3173A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against TCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor TCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3174A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3174A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3174A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ComTech IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither EOT nor ComTech may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3175A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3175A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3175A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VLD's Response to Informal Complaint No. IC 03-S82493, received March 6, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3186A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3186A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3186A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Z-Tel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Southwestern Bell nor Z-Tel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3187A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3187A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3187A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ADST IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3188A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3188A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3188A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Spoonful.Net's Response to Informal Complaint No. 02-B0009349, December 30, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3189A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3189A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3189A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. 03-I0043101S, August 15, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3190A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3190A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3190A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Global IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC Ameritech nor Global may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3191A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3191A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3191A1.txt
  • to provide a third party verification tape or letter of agency as required by our rules. We find that WCSS has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that WCSS's actions resulted in an unauthorized change in Complainant's long distance service provider and we discuss WCSS's liability below. Pursuant to Section 64.1170(b) our rules, WCSS must forward to AT&T Complainant's local exchange carrier an amount equal to 150% of all charges paid by the subscriber to WCSS. Therefore, WCSS must forward to 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3192A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3192A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3192A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against LDS ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and LDS may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3193A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3193A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3193A1.txt
  • through third party verification. ATC's verifier, however, failed to obtain separate authorizations for each service sold as required by our rules. ATC has failed to produce clear and convincing evidence that Complainants authorized a carrier change. Therefore, we find that ATC's actions resulted in unauthorized changes in Complainants' telecommunications service providers and we discuss ATC's liability below. Pursuant to Section 64.1170(b) our rules, Advantage must forward to the relevant authorized carriers an amount equal to 150% of all charges paid by the relevant subscriber to Advantage. Advantage must forward to the relevant authorized carriers the amounts, along with copies of any telephone bills issued from Advantage to the Complainants. Within ten days of receipt of this amount, the relevant authorized carriers
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3194A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3194A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3194A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Clearworld's Response to Informal Complaint No. 03-S84309, August 1, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3195A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3195A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3195A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. 03-S84074, July 16, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3196A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3196A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3196A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against CTS ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carriers nor CTS may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3201A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3201A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3201A1.txt
  • submit a third party verification or letter of agency as required by our rules. We find that Business Options has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Business Options's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Business Options's liability below. Pursuant to Section 64.1170(b) our rules, Business Options must forward to SBC an amount equal to 150% of all charges paid by the subscriber to Business Options. Therefore, Business Options must forward to SBC 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, SBC shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3202A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3202A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3202A1.txt
  • TCI did not submit a third party verification or letter of agency as required by our rules. We find that TCI has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that TCI's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss TCI's liability below. Pursuant to Section 64.1170(b) our rules, TCI must forward to Global an amount equal to 150% of all charges paid by the subscriber to TCI. Therefore, TCI must forward to Global 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Global shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3203A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3203A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3203A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Globcom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor Globcom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3204A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3204A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3204A1.txt
  • IDT responded on September 4, 2003. IDT states that Complainant's service was mistakenly switched back to IDT. We find that IDT has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that IDT's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss IDT's liability below. Pursuant to Section 64.1170(b) our rules, IDT must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to IDT. Therefore, IDT must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3205A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3205A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3205A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Buyersonline IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither BellSouth nor Buyersonline may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3206A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3206A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3206A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Allegiance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Allegiance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3207A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3207A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3207A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against International IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor International may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3208A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3208A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3208A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AllTel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor AllTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3209A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3209A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3209A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). PNG's Response to Informal Complaint No. IC 03-S82570, received August 19, 2003. See 47 C.F.R. � 64.1130. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3210A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3210A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3210A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against eLEC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor eLEC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3211A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3211A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3211A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Comcast IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor Comcast may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3212A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3212A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3212A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 03-S83332, received July 31, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3213A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3213A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3213A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Global IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor Global may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3232A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3232A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3232A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech, AT&T, nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3233A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3233A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3233A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. IC02-S82058, March 5, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3234A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3234A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3234A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3237A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3237A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3237A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 02-S80422, October 30, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3238A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3238A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3238A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 03-S83295, September 26, 2003. Federal Communications Commission DA 03-3238 Federal Communications Commission DA 03-3238 �@��� o � b b
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3239A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3239A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3239A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC Cir. 2003). (continued....) Federal Communications Commission DA
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3240A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3240A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3240A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3241A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3241A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3241A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3242A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3242A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3242A1.txt
  • UKI did not submit a third party verification or letter of agency, as required by our rules. We find that UKI has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that UKI's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss UKI's liability below. Pursuant to Section 64.1170(b) our rules, UKI must forward to Verizon, Complainant's authorized carrier, an amount equal to 150% of all charges paid by the subscriber to UKI. Therefore, UKI must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3243A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3243A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3243A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Broadview IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Broadview may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3244A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3244A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3244A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against UBC ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor UBC may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3245A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3245A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3245A1.txt
  • International's verifier, however, failed to receive separate authorization for each service sold, as required by our rules. We find that International has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that International's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss International's liability below. Pursuant to Section 64.1170(b) our rules, International must forward to Verizon (Verizon) an amount equal to 150% of all charges paid by the subscriber to International. Therefore, International must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3246A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3246A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3246A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against WCSS ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor WCSS may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3247A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3247A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3247A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against UKI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor UKI may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3248A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3248A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3248A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against TFN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor TFN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3249A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3249A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3249A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against ADST ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor ADST may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3250A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3250A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3250A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Vartec IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SWB nor Vartec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3251A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3251A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3251A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OneStar IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon and AT&T nor OneStar may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3252A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3252A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3252A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AMI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor AMI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3253A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3253A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3253A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC's Response to Informal Complaint No. IC 03-S84488, received August 28, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3254A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3254A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3254A1.txt
  • the complaint and Broadwing responded on April 3, 2003. Broadwing states that Complainant's service was inadvertently switched. We find that Broadwing has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Broadwing's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Broadwing's liability below. Pursuant to Section 64.1170(b) our rules, Broadwing must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Broadwing. Therefore, Broadwing must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3255A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3255A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3255A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. IC 03-S83853, received June 18, 2003. See 47 C.F.R. � 64.1130. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3256A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3256A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3256A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Mercury's Response to Informal Complaint No. IC 03-S84229, received July 17, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3257A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3257A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3257A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 02-S81492, received June 23, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3258A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3258A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3258A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CBC's Response to Informal Complaint No. IC 01-S58098, received March 26, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3259A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3259A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3259A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global's Response to Informal Complaint No. IC 02-S73723, received October 23, 2002. See Response received from Qwest Communications, Inc. on August 4, 2003. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3260A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3260A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3260A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3264A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3264A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3264A1.txt
  • tape or letter of agency as required by our rules. We find that SBC Long Distance has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that SBC Long Distance's actions resulted in an unauthorized change in Complainant's long distance service provider and we discuss SBC Long Distance's liability below. Pursuant to Section 64.1170(b) our rules, SBC Long Distance must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to SBC Long Distance. Therefore, SBC Long Distance must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3265A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3265A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3265A1.txt
  • WorldCom at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LCR IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3266A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3266A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3266A1.txt
  • party verifier, however, failed to obtain separate authorizations for each service sold as required by our rules. We find that WCSS has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that WCSS's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss WCSS's liability below. Pursuant to Section 64.1170(b) our rules, WCSS must forward to AT&T Complainant's telecommunications service provider an amount equal to 150% of all charges paid by the subscriber to WCSS. Therefore, WCSS must forward to 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3267A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3267A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3267A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WCSS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Qwest nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3268A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3268A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3268A1.txt
  • the carrier as to whether a fee will apply to the change, as required by our rules. We find that Talk has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Talk's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Talk's liability below. Pursuant to Section 64.1170(b) our rules, Talk must forward to Vartec Complainant's telecommunications service provider an amount equal to 150% of all charges paid by the subscriber to Talk. Therefore, Talk must forward to 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Vartec shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3269A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3269A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3269A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against ATC ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor ATC may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3270A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3270A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3270A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against OneLink IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3271A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3271A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3271A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Inter-Tel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Inter-Tel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3272A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3272A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3272A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VZLD's Response to Informal Complaint No. 03-S84403, September 11, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3273A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3273A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3273A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. 03-S84369, September 2, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3283A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3283A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3283A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section 1.721 of the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3284A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3284A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3284A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Primus's Response to Informal Complaint No. 01-S62289, February 15, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3285A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3285A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3285A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ATC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Southwestern Bell nor ATC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATCONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3286A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3286A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3286A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3287A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3287A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3287A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Primus's Response to Informal Complaint No. 01-S64619, November 20, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3288A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3288A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3288A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC's Response to Informal Complaint No. 03-S82151, March 10, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3289A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3289A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3289A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against BullsEye IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor BullsEye may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3290A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3290A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3290A1.txt
  • party verification. Axces's verifier, however, did not receive authorization for interLATA service as required by our rules. We find that Axces has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Axces's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Axces's liability below. Pursuant to Section 64.1170(b) our rules, Axces must forward to AT&T Corporation (AT&T) an amount equal to 150% of all charges paid by the subscriber to Axces. Therefore, Axces must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3291A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3291A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3291A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Advantage ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor Advantage may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3292A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3292A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3292A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WebNet's Response to Informal Complaint No. IC 01-S60220, received May 2, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3293A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3293A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3293A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against WebNet ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor WebNet may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3294A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3294A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3294A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Z-Tel's Response to Informal Complaint No. IC 03-S83408, received May 13, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3295A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3295A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3295A1.txt
  • misrouted Complainant's telecommunications services after complainant had switched to ACN for intralata toll and long distance services. We find that CoreComm has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that CoreComm's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss CoreComm's liability below. Pursuant to Section 64.1170(b) our rules, CoreComm must forward to ACN an amount equal to 150% of all charges paid by the subscriber to CoreComm. Therefore, CoreComm must forward to ACN 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, ACN shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3296A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3296A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3296A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDCB IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3297A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3297A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3297A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3298A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3298A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3298A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3299A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3299A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3299A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3300A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3300A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3300A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3301A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3301A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3301A1.txt
  • of unauthorized change of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against AT&T Corporation ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and AT&T Corporation may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3302A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3302A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3302A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3303A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3303A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3303A1.txt
  • time of the telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Southwestern Bell nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3304A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3304A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3304A1.txt
  • 11, 2003. AT&T has failed to provide the required proof of authorization as described by our rules. We find that AT&T has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that AT&T's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss AT&T's liability below. Pursuant to Section 64.1170(b) our rules, AT&T must forward to Ameritech an amount equal to 150% of all charges paid by the subscriber to AT&T . Therefore, AT&T must forward to Ameritech 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Ameritech shall provide a refund or
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3305A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3305A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3305A1.txt
  • unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3306A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3306A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3306A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BellSouth Telecommunications, Inc.'s Response to Informal Complaint No. IC 01-47858, filed May 31, 2001. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3322A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3322A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3322A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. IC 02-S80145, December 30, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3323A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3323A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3323A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3324A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3324A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3324A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. IC 02-S79621, January 7, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3325A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3325A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3325A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3326A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3326A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3326A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 01-S59575, September 25, 2001. Qwest's e-mail, IC 01-S59575, October 15, 2003. (continued....) Federal Communications Commission DA 03-3326 Federal Communications
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3327A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3327A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3327A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S77385, May 10, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3328A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3328A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3328A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3329A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3329A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3329A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3330A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3330A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3330A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. (continued....) Federal Communications Commission DA 03-3330 Federal Communications Commission DA 03-3330 @& p � ixZ � �
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3347A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3347A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3347A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No.01-S58611, July 9, 2001. (continued....) Federal Communications Commission DA 03-3347 Federal Communications Commission DA 03-3347 @& K @ � �
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3348A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3348A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3348A1.txt
  • at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CoreCom IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and that CoreCom may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3349A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3349A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3349A1.txt
  • at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDS IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither LDS nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3350A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3350A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3350A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against BetterWorld IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor BetterWorld may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3351A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3351A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3351A1.txt
  • subscriber understands that only one carrier may be designated for each service, as required by our rules. We find that CTS has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that CTS's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss CTS's liability below. Pursuant to Section 64.1170(b) our rules, CTS must forward to AT&T Corporation (AT&T) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to CTS. Therefore, CTS must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3352A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3352A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3352A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Optical IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Optical may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3353A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3353A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3353A1.txt
  • to drop off the line once the three way call was established as required by our rules. We find that LCR has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that LCR's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss LCR's liability below. Pursuant to Section 64.1170(b) our rules, LCR must forward to AT&T Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to LCR. Therefore, LCR must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3354A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3354A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3354A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of their complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3355A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3355A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3355A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint Response to Informal Complaint No. IC 01-S59600, October 8, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3356A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3356A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3356A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3357A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3357A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3357A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither BellSouth nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3358A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3358A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3358A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC Cir. 2003). (continued....) Federal Communications Commission DA
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3361A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3361A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3361A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OneLink IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3363A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3363A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3363A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. IC 03-S84051, received July 15, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3364A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3364A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3364A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Globalinx IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Globalinx may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3365A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3365A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3365A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Advantage ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor Advantage may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3366A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3366A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3366A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainants is unsatisfied with the resolution of this complaint, Complainants may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3367A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3367A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3367A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ADST IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Cox nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3368A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3368A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3368A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). eLEC's Response to Informal Complaint No. IC 02-S76565, received June 27, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3369A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3369A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3369A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. IC 03-S84184, received August 15, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3370A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3370A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3370A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against BWT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor BWT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3371A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3371A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3371A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CBS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor CBS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3372A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3372A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3372A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Comcast IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Comcast may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3373A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3373A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3373A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against ATS ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor ATS may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3374A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3374A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3374A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against OneLink ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor OneLink may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3375A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3375A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3375A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainants is unsatisfied with the resolution of this complaint, Complainants may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3376A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3376A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3376A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against LDCB ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor LDCB may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3377A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3377A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3377A1.txt
  • Section 64.1120 (e)(1) of our rules, including proper customer notice. USA, however, failed to follow these requirements. We find that USA has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that USA's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss USA's liability below. Pursuant to Section 64.1170(b) our rules, USA must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to USA. Therefore, USA must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3378A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3378A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3378A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Williams's Response to Informal Complaint No. IC 02-P28505, received June 11, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3379A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3379A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3379A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BCLD's Response to Informal Complaint No. IC 02-S67952, received May 28, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3380A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3380A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3380A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 02-S67837, received June 10, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3381A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3381A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3381A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CTS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither IDT nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3382A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3382A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3382A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 02-S80621, received November 13, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3383A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3383A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3383A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OneLink IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3384A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3384A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3384A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. IC 02-S76969, received September 4, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3385A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3385A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3385A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BellSouth's Response to Informal Complaint No. IC 03-S000171S, received August 18, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3386A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3386A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3386A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Broadview IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Cox nor Broadview may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3387A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3387A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3387A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Covista's Response to Informal Complaint No. IC 03-B0028334, received July 15, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3396A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3396A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3396A1.txt
  • the time of the AT&T. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Close Call America nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3397A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3397A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3397A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086 (DC Cir.2003). (continued....) Federal Communications Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3398A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3398A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3398A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon Long Distance's Response to Informal Complaint No. 01-S61072, October 1, 2001. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3399A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3399A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3399A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3400A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3400A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3400A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3402A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3402A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3402A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). QiTel's Response to Informal Complaint No. IC 03-S82877, received April 7, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3403A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3403A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3403A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VVS's Response to Informal Complaint No. IC 02-S80509, received July 10, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3404A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3404A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3404A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Comcast IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Comcast may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3405A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3405A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3405A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Comcast IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(b) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Comcast may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3409A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3409A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3409A1.txt
  • Vartec at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Vartec nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3414A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3414A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3414A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 03-S84197, August 18, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3415A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3415A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3415A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. IC 02-S79782, December 30, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3416A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3416A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3416A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S79587, January 7, 2003. Ameritech e-mail, IC 02-S79587, August 27, 2003. (continued....) Federal Communications Commission DA 03-3416 Federal Communications
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3417A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3417A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3417A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. (continued....) Federal Communications Commission DA 03-3417 Federal Communications Commission DA 03-3417 � @& Y � 4 ixZ �
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3418A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3418A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3418A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3419A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3419A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3419A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). (continued....) Federal Communications Commission DA 03-3419 Federal Communications Commission DA 03-3419 @& P � � � ' � ixZ P P P �
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3420A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3420A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3420A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 03-I0026408, June 6, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3421A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3421A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3421A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. (continued....) Federal Communications Commission DA 03-3421 Federal Communications Commission DA 03-3421 @& F � � � � ixZ � � � �
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3422A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3422A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3422A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3423A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3423A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3423A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 03-S82530, March 28, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3424A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3424A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3424A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 03-S82373, March 17, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3432A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3432A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3432A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3434A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3434A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3434A1.txt
  • the switch. The LOA did not include the number to be switched as required by our rules. We find that AT&T has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that AT&T's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss AT&T's liability below. Pursuant to Section 64.1170(b) our rules, AT&T must forward to Worldcom an amount equal to 150% of all charges paid by the subscriber to AT&T. Therefore, AT&T must forward to Worldcom 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Worldcom shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3435A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3435A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3435A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Excel Long Distance nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3436A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3436A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3436A1.txt
  • of the AT&T Broadband . Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T Broadband nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3437A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3437A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3437A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Broadband's, Response to Informal Complaint No. IC 03-S82272, filed February 26, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3438A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3438A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3438A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither IDT nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3439A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3439A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3439A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against LDA ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and LDA may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3440A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3440A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3440A1.txt
  • at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and that Qwest may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3444A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3444A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3444A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). DOC's Response to Informal Complaint No. IC 03-S83388, received May 22, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3445A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3445A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3445A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against eMeritus IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor eMeritus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3446A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3446A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3446A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WCSS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3447A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3447A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3447A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UKI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3448A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3448A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3448A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. IC 02-S79549, received September 16, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3449A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3449A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3449A1.txt
  • confirmed through third party verification. BWT's verifier, however, failed to confirm the telephone number(s) to be switched, as required by our rules. BWT has failed to produce clear and convincing evidence that Complainants authorized carrier changes. Therefore, we find that BWT's actions resulted in unauthorized changes in Complainants' telecommunications service providers and we discuss BWT's liability below. Pursuant to Section 64.1170(b) our rules, BWT must forward to Complainants' authorized carriers an amount equal to 150% of all charges paid by the subscribers to BWT. Therefore, BWT must forward to Complainants' authorized carriers 150% of the amount, along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt of this amount, Complainants' authorized carrier
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3450A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3450A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3450A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDCB IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither VERIZON nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3451A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3451A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3451A1.txt
  • in Section 64.1120(e)(1) of our rules, including proper customer notice. OneStar, however, failed to follow these requirements. We find that OneStar has failed to produce clear and convincing evidence that complainant authorized a carrier change. Therefore, we find that OneStar's actions resulted in an unauthorized change in Complainant's long distance provider and we discuss OneStar liability below. Pursuant to Section 64.1170(b) our rules, OneStar must forward to Norcom an amount equal to 150% of all charges paid by the subscriber to OneStar. Therefore, OneStar must forward to Norcom 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Norcom shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3452A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3452A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3452A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. IC 02-S80000, received November 14, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3453A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3453A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3453A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LCR's Response to Informal Complaint No. IC 02-S76228, received June 10, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3455A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3455A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3455A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3456A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3456A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3456A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint Response to Informal Complaint No. IC 02-S80628, December 20, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3457A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3457A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3457A1.txt
  • failed to provide a third party verification tape or letter of agency as required by our rules. We find that CCI has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that CCI's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss CCI's liability below. Pursuant to Section 64.1170(b) our rules, CCI must forward to SBC an amount equal to 150% of all charges paid by the subscriber to CCI. Therefore, CCI must forward to Southwestern Bell Company (SBC) 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, SBC shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3458A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3458A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3458A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. IC 03-I0044610S, August 19, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3459A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3459A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3459A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LCR's Response to Informal Complaint No. 02-S72048, August 29, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3461A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3461A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3461A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WCSS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3478A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3478A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3478A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3479A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3479A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3479A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3480A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3480A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3480A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 02-S73381, July 1, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3481A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3481A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3481A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3482A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3482A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3482A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3483A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3483A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3483A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3484A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3484A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3484A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint Response to Informal Complaint No. IC 03-S83261, May 16, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3486A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3486A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3486A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3487A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3487A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3487A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). Federal Communications Commission DA 03-3487 Federal Communications Commission DA 03-3487 kd ) ` -
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3488A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3488A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3488A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against APS ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carriers nor APS may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3489A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3489A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3489A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC Long Distance's Response to Informal Complaint No. 03-S82261, February 28, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3490A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3490A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3490A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor CCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICCCIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3491A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3491A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3491A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv's Response to Informal Complaint No. 02-S81188, September 22, 2003. See 47 C.F.R. � 64.1120. Federal Communications Commission DA 03-3491 Federal Communications Commission DA 03-3491
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3492A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3492A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3492A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against APS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither IDT nor APS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICAPSONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3493A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3493A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3493A1.txt
  • company. PowerNet's verifier, however, confirm that the telephone number to be switched, as required by our rules. We find that PowerNet has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that PowerNet's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss PowerNet's liability below. Pursuant to Section 64.1170(b) our rules, PowerNet must forward to Verizon Telecommunications Complainant's local exchange carrier an amount equal to 150% of all charges paid by the subscriber to PowerNet. Therefore, PowerNet must forward to 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon Telecommunications shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3494A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3494A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3494A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WCSS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3514A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3514A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3514A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. (continued....) Federal Communications Commission DA 03-3514 Federal Communications Commission DA 03-3514 @& C � ixZ �
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3515A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3515A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3515A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S76848, December 4, 2002. (continued....) Federal Communications Commission DA 03-3515 Federal Communications Commission DA 03-3515 @& = � 4
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3516A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3516A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3516A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 03-S84145, August 3, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3517A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3517A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3517A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S80550, December 13, 2002. (continued....) Federal Communications Commission DA 03-3517 Federal Communications Commission DA 03-3517 @& R � ''
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3518A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3518A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3518A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. January 10, 2003. (continued....) Federal Communications Commission DA 03-3518 Federal Communications Commission DA 03-3518 @& m � � �
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3519A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3519A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3519A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. IC 02-S79367, December 6, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3520A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3520A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3520A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3528A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3528A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3528A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3529A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3529A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3529A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 03-82843, May 1, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3530A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3530A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3530A1.txt
  • the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither Complainants' authorized carriers nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3531A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3531A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3531A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3560A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3560A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3560A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against VZLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor VZLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3572A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3572A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3572A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3573A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3573A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3573A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086 (DC Cir.2003). (continued....) Federal Communications Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3574A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3574A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3574A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3575A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3575A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3575A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3576A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3576A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3576A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3577A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3577A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3577A1.txt
  • the unauthorized change. 6. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor AT&T may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3578A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3578A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3578A1.txt
  • change. 6. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Communicate Technological Systems, LLC IS GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither PowerNet Global nor CTS may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3579A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3579A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3579A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's, Response to Informal Complaint No. 01-S65298, filed November 21, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3580A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3580A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3580A1.txt
  • the unauthorized change. 6. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Fone-Tel nor AT&T may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3581A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3581A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3581A1.txt
  • August 28, 2003. AT&T states in its response that it switched the Complainant's service provider in error. We find that AT&T has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that AT&T's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss AT&T's liability below. Pursuant to Section 64.1170(b) our rules, AT&T must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to AT&T. Therefore, AT&T must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3586A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3586A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3586A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against OneLink ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and OneLink may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3587A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3587A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3587A1.txt
  • party verifier, however, failed to obtain separate authorizations for each service sold, as required by our rules. We find that OneLink has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that OneLink's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss OneLink's liability below. Pursuant to Section 64.1170(b) our rules, OneLink must forward to AT&T Complainant's local exchange carrier an amount equal to 150% of all charges paid by the subscriber to OneLink. Therefore, OneLink must forward to 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3588A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3588A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3588A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Capsule IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Globalinx Corporation nor Capsule may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3589A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3589A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3589A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC Long Distance's Response to Informal Complaint No. IC 03-S82852, May 12, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3590A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3590A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3590A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3591A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3591A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3591A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Covista IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor Covista may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3592A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3592A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3592A1.txt
  • 2003. Opex did not submit a third party verification or letter of agency required by our rules. We find that Opex has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Opex's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Opex's liability below. Pursuant to Section 64.1170(b) our rules, Opex must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Opex. Therefore, Opex must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3602A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3602A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3602A1.txt
  • time of the change in services. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech, AT&T, nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3603A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3603A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3603A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC Cir. 2003). (continued....) Federal Communications Commission DA
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3604A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3604A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3604A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom's IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor WorldCom's may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3605A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3605A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3605A1.txt
  • time of the change in services. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech, AT&T, nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3606A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3606A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3606A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S80171, January 28, 2003. Cox Communications' Response to IC 02-S80171, March 27, 2003. (continued....) Federal Communications Commission DA 03-3606
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3607A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3607A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3607A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S82023, February 20, 2003. (continued....) Federal Communications Commission DA 03-3607 Federal Communications Commission DA 03-3607 @& e � ^
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3670A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3670A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3670A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Connect America IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor Connect America may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3671A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3671A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3671A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither PNG nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3672A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3672A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3672A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Clear Choice IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Clear Choice may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3673A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3673A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3673A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BellSouth's Response to Informal Complaint No. IC 03-S84525, received September 23, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3674A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3674A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3674A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against 011 IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither EOT nor 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3675A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3675A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3675A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 02-S80637, received October 30, 2002. See Response from BellSouth received March 18, 2003. If Complainant is unsatisfied with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3676A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3676A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3676A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Broadview IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Allegiance nor Broadview may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3677A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3677A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3677A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Vartec's Response to Informal Complaint No. IC 03-S84872, received October 17, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3678A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3678A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3678A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Primus nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3679A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3679A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3679A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S79783, January 7, 2003. Verizon Response to IC 02-S79783, September 23, 2003. (continued....) Federal Communications Commission DA 03-3679 Federal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3680A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3680A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3680A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3682A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3682A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3682A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3683A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3683A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3683A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC Cir. 2003). (continued....) Federal Communications Commission DA
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3684A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3684A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3684A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3685A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3685A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3685A1.txt
  • WorldCom at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3686A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3686A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3686A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 01-S47305, May 22, 2001. (continued....) Federal Communications Commission DA 03-3686 Federal Communications Commission DA 03-3686 �@��� @& o �
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3687A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3687A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3687A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3688A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3688A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3688A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 03-S84177, September 12, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3689A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3689A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3689A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 03-S83559 June 6, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3690A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3690A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3690A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3691A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3691A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3691A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719(Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 02-S79792, October 3, 2003. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (D.C. Cir. 2003). See also 47 C.F.R.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3692A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3692A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3692A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 03-S84801, November 7, 2003. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3693A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3693A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3693A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3694A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3694A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3694A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3695A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3695A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3695A1.txt
  • authorized carriers at the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3696A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3696A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3696A1.txt
  • WorldCom at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3697A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3697A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3697A1.txt
  • NetOne at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither NetOne nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3701A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3701A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3701A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against OneLink ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and OneLink may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3702A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3702A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3702A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3703A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3703A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3703A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Preferred Billing's Response to Informal Complaint No. IC 02-S82016, October 22, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3704A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3704A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3704A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CIMCO IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Qwest nor CIMCO may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3705A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3705A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3705A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Mercury's Response to Informal Complaint No. 03-I0054486S, October 7, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3706A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3706A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3706A1.txt
  • on the call wanted to make the carrier change, as required by our rules. We find that Discount Plus has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Discount Plus's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Discount Plus's liability below. Pursuant to Section 64.1170(b) our rules, Discount Plus must forward to Broadwing an amount equal to 150% of all charges paid by the subscriber to Discount Plus. Therefore, Discount Plus must forward to Broadwing 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Broadwing shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3707A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3707A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3707A1.txt
  • and Local responded on August 22, 2003. Local admits that it inadvertently changed Complaint's service without authorization. We find that Local has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Local's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Local's liability below. Pursuant to Section 64.1170(b) our rules, Local must forward to Sprint Corporation (Sprint) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Local. Therefore, Local must forward to Sprint 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Sprint shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3708A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3708A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3708A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3709A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3709A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3709A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 02-N76581, July 10, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3710A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3710A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3710A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither XO Communications nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3711A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3711A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3711A1.txt
  • to drop off the line once the three way connection was established as required by our rules. We find that APS has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that APS's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss APS's liability below. Pursuant to Section 64.1170(b) our rules, APS must forward to Southwestern Bell Telephone Complainant's telecommunications service provider carrier an amount equal to 150% of all charges paid by the subscriber to APS. Therefore, APS must forward to 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Southwestern
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3712A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3712A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3712A1.txt
  • on October 30, 2003. VarTec states that Complainant's service was switched due to an internal processing error. We find that VarTec has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that VarTec's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss VarTec's liability below. Pursuant to Section 64.1170(b) our rules, VarTec must forward to Southwestern Bell (SBC) an amount equal to 150% of all charges paid by the subscriber to VarTec. Therefore, VarTec must forward to SBC 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, SBC shall provide a refund
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3713A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3713A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3713A1.txt
  • complaint and PowerNet responded on May 2, 2003. PowerNet states that Complainant's service was switched in error. We find that PowerNet has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that PowerNet's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss PowerNet's liability below. Pursuant to Section 64.1170(b) our rules, PowerNet must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to PowerNet. Therefore, PowerNet must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3714A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3714A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3714A1.txt
  • the time of each unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against APS ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor APS may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3715A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3715A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3715A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against U.S. Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor U.S. Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3716A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3716A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3716A1.txt
  • the person on the call is authorized to make the carrier change as required by our rules. We find that APS has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that APS's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss APS's liability below. Pursuant to Section 64.1170(b) our rules, APS must forward to WorldCom Complainant's telecommunications service provider carrier an amount equal to 150% of all charges paid by the subscriber to APS. Therefore, APS must forward to 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, WorldCom shall provide
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3717A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3717A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3717A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3718A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3718A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3718A1.txt
  • in Section 64.1120(e)(1) of our rules, including proper customer notice. Connect, however, failed to follow these procedures. We find that Connect has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Connect's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Connect's liability below. Pursuant to Section 64.1170(b) our rules, Connect must forward to VarTec Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Connect. Therefore, Connect must forward to VarTec 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, VarTec shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3719A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3719A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3719A1.txt
  • not submit a third party verification or letter of agency required by our rules. We find that Free Network has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Free Network's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Free Network's liability below. Pursuant to Section 64.1170(b) our rules, Free Network must forward to SBC an amount equal to 150% of all charges paid by the subscriber to Free Network. Therefore, Free Network must forward to SBC 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, SBC shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3720A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3720A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3720A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ILab's Response to Informal Complaint No. 03-S84910, October 14, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3733A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3733A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3733A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Cable & Wireless nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3734A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3734A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3734A1.txt
  • the unauthorized change. 6. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor AT&T may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3735A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3735A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3735A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3750A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3750A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3750A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against ClearWorld IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor ClearWorld may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3751A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3751A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3751A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against VarTec IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor VarTec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3752A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3752A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3752A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against International IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor International may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3753A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3753A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3753A1.txt
  • each unauthorized changes of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Globalinx ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred to the relevant Complainant and neither the authorized carrier nor Globalinx may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3754A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3754A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3754A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. IC 02-S79103, October 7, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3755A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3755A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3755A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3756A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3756A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3756A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against ADST IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and ADST may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3757A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3757A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3757A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Primus IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3758A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3758A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3758A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Global IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor Global may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3761A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3761A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3761A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Americatel's, Response to Informal Complaint No. IC-02-S66787, filed March 4, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3762A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3762A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3762A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Z-Tel nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3763A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3763A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3763A1.txt
  • does not contain the subscriber's address and phone number to be changed as required by our rules. We find that AT&T has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that AT&T's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss AT&T's liability below. Pursuant to Section 64.1170(b) our rules, AT&T must forward to MCI an amount equal to 150% of all charges paid by the subscriber to AT&T. Therefore, AT&T must forward to MCI 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, MCI shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3764A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3764A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3764A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3765A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3765A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3765A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3768A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3768A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3768A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. IC 03-S000198S, received September 17, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3769A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3769A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3769A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBCLD's Response to Informal Complaint No. IC 03-I0052419S, received October 14, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3770A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3770A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3770A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against APS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor APS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3771A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3771A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3771A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Clearworld IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither authorized carrier nor Clearworld may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3772A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3772A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3772A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CTS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3773A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3773A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3773A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Connect IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Frontier nor Connect may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3774A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3774A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3774A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against BSP IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor BSP may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3775A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3775A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3775A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against APS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor APS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3776A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3776A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3776A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3783A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3783A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3783A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC Cir. 2003). (continued....) Federal Communications Commission DA
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3784A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3784A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3784A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S79142, December 13, 2002. (continued....) Federal Communications Commission DA 03-3784 Federal Communications Commission DA 03-3784 �@��� @& [ �
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3790A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3790A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3790A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3791A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3791A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3791A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086 (DC Cir.2003). (continued....) Federal Communications Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3792A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3792A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3792A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086 (DC Cir.2003). (continued....) Federal Communications Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3793A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3793A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3793A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3795A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3795A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3795A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. IC 02-B0011335. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3796A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3796A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3796A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3797A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3797A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3797A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. (continued....) Federal Communications Commission DA 03-3797 Federal Communications Commission DA 03-3797 i j s � kdm @& � 0 4 � ixZ
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3800A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3800A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3800A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither 011 Communications nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3801A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3801A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3801A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC's Response to Informal Complaint No. IC 03-S84210, July 28, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3802A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3802A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3802A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Spectrotel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon, AT&T nor Spectrotel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COOMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3803A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3803A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3803A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Primus IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3804A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3804A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3804A1.txt
  • Primus did not submit a third party verification or letter of agency as required by our rules. We find that Primus has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Primus's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Primus's liability below. Pursuant to Section 64.1170(b) our rules, Primus must forward to WorldCom & AT&T an amount equal to 150% of all charges paid by the subscriber to Primus. Therefore, Primus must forward to WorldCom & AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, WorldCom shall provide
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3805A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3805A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3805A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Starpower IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Starpower may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3806A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3806A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3806A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UCS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor UCS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3807A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3807A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3807A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 03-S82614, received March 28, 2003. See Response from SBC Ameritech received on June 19, 2003. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3808A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3808A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3808A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3809A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3809A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3809A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Momentum IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither BellSouth Mobility nor Momentum may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3810A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3810A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3810A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Americatel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Global Crossing nor Americatel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3811A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3811A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3811A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against International IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor International may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3812A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3812A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3812A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against APS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor APS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3813A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3813A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3813A1.txt
  • the call was authorized to make the carrier change, as required by our rules. We find that Business Options has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Business Options's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Business Options's liability below. Pursuant to Section 64.1170(b) our rules, Business Options must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Business Options. Therefore, Business Options must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3814A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3814A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3814A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. IC 03-S84899, received October 24, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3815A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3815A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3815A1.txt
  • time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Business Options ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor Business Options may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3816A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3816A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3816A1.txt
  • time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Business Options ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor Business Options may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3827A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3827A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3827A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3828A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3828A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3828A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3829A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3829A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3829A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3830A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3830A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3830A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's, Response to Informal Complaint No. 03-S85030, October 25, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3831A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3831A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3831A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's, Response to Informal Complaint No. 03-I0037142S, filed June 16, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3833A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3833A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3833A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. 02-S81770, February 7, 2003. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086 (DC Cir.2003).
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3834A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3834A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3834A1.txt
  • question of whether the person on the call was authorized to make the carrier change was unclear. We find that AT&T has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that AT&T's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss AT&T's liability below. Pursuant to Section 64.1170(b) our rules, AT&T must forward to Covista an amount equal to 150% of all charges paid by the subscriber to AT&T, along with copies of any telephone bills issued from AT&T to the Complainant. Within ten days of receipt of this amount, Covista shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3835A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3835A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3835A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. IC 02-S82012, February 21, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3836A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3836A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3836A1.txt
  • (TPV) were received and confirmed. However, Sprint was unable to provide copies of neither the TPV nor a signed LOA. Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainants' telecommunications service providers and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to the relevant authorized carriers an amount equal to 150% of all charges paid by the relevant subscriber to Sprint. Sprint must forward to the relevant authorized carriers the amounts, along with copies of any telephone bills issued from Sprint to the Complainants. Within ten days of receipt of this amount, the relevant authorized carriers
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3837A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3837A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3837A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3838A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3838A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3838A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's response to Informal Complaint No. IC 03-I0054558S, November 7, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3839A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3839A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3839A1.txt
  • HBS at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither HBS nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3840A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3840A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3840A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3841A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3841A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3841A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3857A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3857A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3857A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3858A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3858A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3858A1.txt
  • the time of the (unauthorized change). Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3859A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3859A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3859A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3860A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3860A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3860A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3862A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3862A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3862A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3927A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3927A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3927A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3928A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3928A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3928A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 03-I0052482S, September 5, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3929A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3929A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3929A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. IC 03-S85099, November 11, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3930A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3930A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3930A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. IC 03-I0054558S, November 7, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3950A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3950A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3950A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. 02-S67867, April 1, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3951A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3951A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3951A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Ivantage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor Ivantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3952A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3952A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3952A1.txt
  • of the unauthorized changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Optical ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorize carrier nor Optical may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3953A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3953A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3953A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Globcom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Worldcom nor Globcom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3954A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3954A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3954A1.txt
  • of the unauthorized changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against UKI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorize carrier nor UKI may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3955A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3955A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3955A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDCB IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Worldcom nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3956A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3956A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3956A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Optical ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Optical may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3957A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3957A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3957A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OneLink IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3958A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3958A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3958A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against 011 IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and 011 may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3959A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3959A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3959A1.txt
  • of the unauthorized changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Globcom ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorize carrier nor Globcom may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3960A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3960A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3960A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Network IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither BellSouth nor Network may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3962A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3962A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3962A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S67766, April 13, 2002. (continued....) Federal Communications Commission DA 03-3962 Federal Communications Commission DA 03-3962 @& K � �
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3963A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3963A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3963A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 03-S84457, September 11, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3964A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3964A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3964A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon Hawaii nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3965A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3965A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3965A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Connect IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Connect may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3972A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3972A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3972A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OneStar IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor OneStar may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3973A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3973A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3973A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Connect IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Easton Telecom nor Connect may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3974A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3974A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3974A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against U.S. Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor U.S. Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3975A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3975A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3975A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor LDA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3976A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3976A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3976A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Choice IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor Choice may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3977A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3977A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3977A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Ionex IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Southwestern Bell Telephone nor Ionex may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3978A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3978A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3978A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Optical IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Optical may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3979A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3979A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3979A1.txt
  • 2003. Covista did not submit a third party verification or letter of agency required by our rules. We find that Covista has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Covista's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Covista's liability below. Pursuant to Section 64.1170(b) our rules, Covista must forward to WorldCom Complainant's local exchange carrier an amount equal to 150% of all charges paid by the subscriber to Covista. Therefore, Covista must forward to 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, WorldCom shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3980A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3980A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3980A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Z-Tel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither BellSouth nor Z-Tel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3981A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3981A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3981A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Globcom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Globcom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3982A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3982A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3982A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against OneLink ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and OneLink may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3983A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3983A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3983A1.txt
  • of the unauthorized changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Momentum ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorize carrier nor Momentum may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3986A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3986A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3986A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither IDT nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3987A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3987A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3987A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3988A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3988A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3988A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 03-S83082, June 6, 2003. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3989A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3989A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3989A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3990A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3990A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3990A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 03-S84336, September 25, 2003. (continued....) Federal Communications Commission DA 03-3990 Federal Communications Commission DA 03-3990 @& Q � �
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3992A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3992A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3992A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3993A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3993A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3993A1.txt
  • signed and processed. However, Sprint was unable to provide a copy of the LOA signed by Complainant. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Sprint, along with copies of any telephone bills issued from Sprint to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3994A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3994A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3994A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3995A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3995A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3995A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3997A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3997A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3997A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel's Response to Informal Complaint No. IC 03-S83642, received October 22, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3998A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3998A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3998A1.txt
  • UKI did not submit a third party verification or letter of agency, as required by our rules. We find that UKI has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that UKI's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss UKI's liability below. Pursuant to Section 64.1170(b) our rules, UKI must forward to UKI an amount equal to 150% of all charges paid by the subscriber to UKI. Therefore, UKI must forward to UKI 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, UKI shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3999A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3999A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3999A1.txt
  • Capsule did not submit a third party verification or letter of agency, as required by our rules. We find that Capsule has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Capsule's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Capsule's liability below. Pursuant to Section 64.1170(b) our rules, Capsule must forward to Touchtone an amount equal to 150% of all charges paid by the subscriber to Capsule. Therefore, Capsule must forward to Touchtone 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Touchtone shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4000A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4000A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4000A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OneLink IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4001A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4001A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4001A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 02-S80462, received November 6, 2002. See Response from Cox Communications, received April 9, 2003. If Complainant is unsatisfied
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4002A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4002A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4002A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against BFI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor BFI may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4003A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4003A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4003A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Vox ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor Vox may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4004A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4004A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4004A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Vartec's Response to Informal Complaint No. IC 03-I0046614S, received November 21, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4005A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4005A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4005A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OneLink IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4006A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4006A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4006A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UKI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4007A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4007A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4007A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Vartec's Response to Informal Complaint No. IC 03-S84947, received November 21, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4008A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4008A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4008A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Broadview IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Broadview may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4009A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4009A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4009A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDA's Response to Informal Complaint No. IC 03-S84603, received September 23, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4010A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4010A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4010A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Cox's Response to Informal Complaint No. IC 03-S000291S, received November 12, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4011A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4011A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4011A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC's Response to Informal Complaint No. IC 03-S000296S, received November 12, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4012A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4012A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4012A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Spectrotel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Spectrotel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4013A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4013A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4013A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CTS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4014A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4014A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4014A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Connect America ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Connect America may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4015A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4015A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4015A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against OneLink ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor OneLink may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4016A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4016A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4016A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4017A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4017A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4017A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against UKI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor UKI may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4018A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4018A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4018A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4019A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4019A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4019A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4020A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4020A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4020A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 03-S83825, August 1, 2003. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4072A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4072A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4072A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4073A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4073A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4073A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4074A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4074A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4074A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086 (DC Cir.2003). (continued....) Federal Communications Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4100A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4100A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4100A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cox IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither American Phone Services nor Cox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4101A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4101A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4101A1.txt
  • OneLink's verifier, however, failed to receive separate authorization for each service sold, as required by our rules. We find that OneLink has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that OneLink's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss OneLink's liability below. Pursuant to Section 64.1170(b) our rules, OneLink must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to OneLink. Therefore, OneLink must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4102A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4102A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4102A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Z-Tel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Z-Tel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4103A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4103A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4103A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Advantage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4104A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4104A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4104A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against BetterWorld IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor BetterWorld may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4105A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4105A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4105A1.txt
  • signed and processed. Vox's LOA, however, failed to contain an electronic signature, as required by our rules. We find that Vox has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Vox's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Vox's liability below. Pursuant to Section 64.1170(b) our rules, Vox must forward to WorldCom an amount equal to 150% of all charges paid by the subscriber to Vox. Therefore, Vox must forward to WorldCom 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, WorldCom shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4106A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4106A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4106A1.txt
  • Section 64.1120 (e)(1) of our rules, including proper customer notice. Connect, however, failed to follow these procedures. We find that Connect has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Connect's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Connect's liability below. Pursuant to Section 64.1170(b) our rules, Connect must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Connect. Therefore, Connect must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4107A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4107A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4107A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against USA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor USA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-499A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-499A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-499A1.txt
  • and CloseCall responded on December 30, 2002. CloseCall admits they made an error in switching complainant's service. We find that CloseCall has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that CloseCall's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss CloseCall's liability below. Pursuant to Section 64.1170(b) our rules, CloseCall must forward to Sprint Communications Company, LP (Sprint) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to CloseCall. Therefore, CloseCall must forward to Sprint 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-500A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-500A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-500A1.txt
  • the telephone number(s) to be switched and did not obtain separate authorization for each service sold as required by our rules. ADST has failed to produce clear and convincing evidence that the Complainants authorized carrier changes. Therefore, we find that ADST's actions resulted in unauthorized changes in Complainants' telecommunications service providers and we discuss ADST's liability below. Pursuant to Section 64.1170(b) our rules, ADST must forward to the relevant authorized carriers an amount equal to 150% of all charges paid by the relevant subscriber to ADST. ADST must forward to the relevant authorized carriers the amounts, along with copies of any telephone bills issued from ADST to the Complainants. Within ten days of receipt of this amount, the relevant authorized carriers
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-501A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-501A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-501A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against ADST ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor ADST may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-503A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-503A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-503A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CTS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-504A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-504A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-504A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-505A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-505A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-505A1.txt
  • automated verifier, however, failed to confirm the telephone number to be switched, as required by our rules. We find that PromiseVision has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that PromiseVision's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss PromiseVision's liability below. Pursuant to Section 64.1170(b) our rules, PromiseVision must forward to AmeriVision Communications, Inc. (AmeriVision) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to PromiseVision. Therefore, PromiseVision must forward to AmeriVision 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AmeriVision
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-506A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-506A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-506A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against QuantumLink IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor QuantumLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-507A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-507A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-507A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Long Distance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-508A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-508A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-508A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Capsule IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Capsule may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-509A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-509A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-509A1.txt
  • of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against World Communications Satellite Systems, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and World Communications Satellite Systems, Inc. may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-511A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-511A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-511A1.txt
  • unauthorized conversion of Complainant's local service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against RCN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-512A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-512A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-512A1.txt
  • to whether a fee would apply to the change in the Complainant's preferred carrier. We find that RCN has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that RCN's actions resulted in an unauthorized change in Complainant's local and intraLATA toll service provider and we discuss RCN's liability below. Pursuant to Section 64.1170(b) our rules, RCN must forward to RCN an amount equal to 150% of all charges paid by the subscriber to RCN. Therefore, RCN must forward to RCN150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, RCN shall provide a refund or credit to
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-513A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-513A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-513A1.txt
  • representative on behalf of RCN. They are unable to retrieve a letter of agency for the Complainant. We find that RCN has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that RCN's actions resulted in an unauthorized change in Complainant's local service provider and we discuss RCN's liability below. Pursuant to Section 64.1170(b) our rules, RCN must forward to Ameritech an amount equal to 150% of all charges paid by the subscriber to RCN. Therefore, RCN must forward to Ameritech 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Ameritech shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-514A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-514A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-514A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainants against WorldCom ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither Complaints' nor WorldCom may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-515A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-515A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-515A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 01-S58184, September 12, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-516A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-516A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-516A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. XXXXXXXXX, (date filed). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-517A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-517A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-517A1.txt
  • intraLATA toll and long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WCSS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-518A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-518A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-518A1.txt
  • intraLATA toll and long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WCSS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-519A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-519A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-519A1.txt
  • unauthorized conversion of Complainant's local service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Essential.com IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Essential.com may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-519A2.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-519A2.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-519A2.txt
  • unauthorized conversion of Complainant's local service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Essential.com IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Essential.com may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-520A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-520A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-520A1.txt
  • the time of the (unauthorized change). Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Lightyear IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Lightyear may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-521A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-521A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-521A1.txt
  • change in Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against TeleUno IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor TeleUno may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-522A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-522A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-522A1.txt
  • however, failed to obtain a separate authorization for Complainant's intraLATA services as required by our rules. We find that ATC has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that ATC's actions resulted in an unauthorized change in Complainant's (type of service) provider and we discuss ATC's liability below. Pursuant to Section 64.1170(b) our rules, ATC must forward to Qwest an amount equal to 150% of all charges paid by the subscriber to ATC. Therefore, ATC must forward to Qwest 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Qwest shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-523A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-523A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-523A1.txt
  • the time of the (unauthorized change). Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Yestel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Yestel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-524A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-524A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-524A1.txt
  • Complainant's local and long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against McLeod IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech, AT&T, nor McLeod may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-525A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-525A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-525A1.txt
  • one provider can be chosen for each service as required by our rules. We find that CTS has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that CTS' actions resulted in an unauthorized change in Complainant's intraLATA toll and long distance service providers and we discuss CTS' liability below. Pursuant to Section 64.1170(b) our rules, CTS must forward to Verizon and AT&T an amount equal to 150% of all charges paid by the subscriber to CTS. Therefore, CTS must forward to Verizon and AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon and AT&T
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-526A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-526A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-526A1.txt
  • fee will apply to the change in the subscriber's preferred carrier as required by our rules. We find that Cierracom has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Cierracom's actions resulted in an unauthorized change in Complainant's long distance service provider and we discuss Cierracom's liability below. Pursuant to Section 64.1170(b) our rules, Cierracom must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Cierracom. Therefore, Cierracom must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-527A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-527A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-527A1.txt
  • intraLATA toll and long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WebNet IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor WebNet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-528A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-528A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-528A1.txt
  • toll and long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Least Cost IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor Least Cost may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-529A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-529A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-529A1.txt
  • despite numerous requests from the Commission, UKI has failed to provide a recorded copy of the TPV. We find that UKI has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that UKI's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss UKI's liability below. Pursuant to Section 64.1170(b) our rules, UKI must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to UKI, along with copies of any telephone bills issued from UKI to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-530A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-530A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-530A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Broadview IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Broadview may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-531A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-531A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-531A1.txt
  • WorldCom at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Talk IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-532A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-532A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-532A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Talk IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-533A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-533A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-533A1.txt
  • the Complainant is female and the person on the tape claiming to be the complainant is male. We find that Talk has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Talk's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Talk's liability below. Pursuant to Section 64.1170(b) our rules, Talk must forward to the authorized carrier an amount equal to 150% of all charges paid by the subscriber to Talk, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, the authorized company shall provide a refund or credit to Complainant in the amount of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-534A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-534A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-534A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-535A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-535A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-535A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 02-S67800, September 20, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-536A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-536A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-536A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 01-S61076, October 1, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-537A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-537A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-537A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-538A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-538A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-538A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-539A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-539A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-539A1.txt
  • time of the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against ACN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-540A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-540A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-540A1.txt
  • number to be switched and obtain separate authorizations for each service sold as required by our rules. We find that ADST has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that ADST's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss ADST's liability below. Pursuant to Section 64.1170(b) our rules, ADST must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to ADST. Therefore, ADST must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-541A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-541A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-541A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor LDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-542A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-542A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-542A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ATS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Opex or ATS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-543A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-543A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-543A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against RSL IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor RSL may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-544A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-544A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-544A1.txt
  • signed and processed. CTS admit that the Complainant was mistakenly switched due to a data processing error. We find that CTS has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that CTS's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss CTS's liability below. Pursuant to Section 64.1170(b) our rules, CTS must forward to Complainant's Qwest an amount equal to 150% of all charges paid by the subscriber to CTS. Therefore, CTS must forward to Complainant's Qwest 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Qwest shall provide a refund
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-545A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-545A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-545A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CTS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-546A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-546A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-546A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against BSP IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor BSP may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-547A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-547A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-547A1.txt
  • to be switched and to obtain separate authorizations for each service sold as required by our rules. We find that WCSS has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that WCSS's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss WCSS's liability below. Pursuant to Section 64.1170(b) our rules, WCSS must forward to Complainant's authorized carrier, Southwestern Bell (Southwestern Bell), an amount equal to 150% of all charges paid by the subscriber to WCSS. Therefore, WCSS must forward to Southwestern Bell 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-548A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-548A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-548A1.txt
  • conversion of Complainant's telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against GTC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither ECG nor GTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-549A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-549A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-549A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ClearWorld IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor ClearWorld may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-550A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-550A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-550A1.txt
  • failed to obtain separate authorizations for each service sold to the Complainant as required by our rules. We find that ATC has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that ATC's actions resulted in an unauthorized change in Complainant's telecommunication service provider and we discuss ATC's liability below. Pursuant to Section 64.1170(b) our rules, ATC must forward to Complainant's authorized carrier, AT&T (AT&T), an amount equal to 150% of all charges paid by the subscriber to ATC. Therefore, ATC must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Complainant's authorized carrier
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-552A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-552A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-552A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-572A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-572A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-572A1.txt
  • Complainant's local and long distance services. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against 011 IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither RSL Communication, nor 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-573A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-573A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-573A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and that neither AT&T nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Steveson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-574A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-574A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-574A1.txt
  • January 23, 2003. LCR states that it changed the long distance service due to a clerical error. We find that LCR has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that LCR's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss LCR's liability below. Pursuant to Section 64.1170(b) our rules, LCR must forward to Complainant's authorized carrier, Worldcom, an amount equal to 150% of all charges paid by the subscriber to LCR. Therefore, LCR must forward to Worldcom 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Complainant's authorized carrier shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-575A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-575A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-575A1.txt
  • 2002. NOS states that complainant's service was switched when someone else's number were keyed into the system. We find that NOS has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that NOS's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss NOS's liability below. Pursuant to Section 64.1170(b) our rules, NOS must forward to Complainant's authorized carrier, Ameritech (Ameritech), an amount equal to 150% of all charges paid by the subscriber to NOS. Therefore, NOS must forward to Ameritech 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Complainant's authorized carrier
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-576A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-576A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-576A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against ADST ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and ADST may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-577A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-577A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-577A1.txt
  • the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against IP IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor IP may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-578A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-578A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-578A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Excel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-589A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-589A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-589A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of their complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-590A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-590A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-590A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-591A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-591A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-591A1.txt
  • of the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-592A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-592A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-592A1.txt
  • time of the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against ServiSense IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither GTC nor ServiSense may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-593A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-593A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-593A1.txt
  • of the unauthorized change. 6. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Qwest Communications, Inc. IS GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Qwest may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-594A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-594A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-594A1.txt
  • 23, 2002. AT&T states that the Complainant's number was inadvertently added to an unrelated customer's account. We find that AT&T has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that AT&T's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss AT&T's liability below. 5. Pursuant to Section 64.1170(b) our rules, AT&T must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to AT&T. Therefore, AT&T must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-595A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-595A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-595A1.txt
  • of unauthorized change of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against AT&T Corporation ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and AT&T Corporation may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-644A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-644A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-644A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Qwest nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-648A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-648A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-648A1.txt
  • clear and convincing evidence of a violation. Therefore, we find that eLec's actions resulted in an unauthorized change in Complainant's local, intraLATA toll, and long distance provider and we discuss eLec's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to section 64.1170(b) our rules, eLec must forward to the authorized carrier(s) an amount equal to 150% of all charges paid by the subscriber to eLec, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, the authorized carrier(s) shall provide a refund or credit to Complainant in the amount of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-649A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-649A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-649A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against WCSS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-650A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-650A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-650A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Tele Uno IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Tele Uno may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-651A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-651A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-651A1.txt
  • Sprint at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against VLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor VLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-652A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-652A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-652A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-653A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-653A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-653A1.txt
  • Qwest at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Verizon, Qwest, nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-654A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-654A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-654A1.txt
  • Excel at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Excel nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-655A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-655A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-655A1.txt
  • Norstar at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Norstar nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-656A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-656A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-656A1.txt
  • IDT at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither IDT nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-657A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-657A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-657A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-658A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-658A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-658A1.txt
  • ADT at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither ADT nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-659A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-659A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-659A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-660A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-660A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-660A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-661A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-661A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-661A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ADST IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-662A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-662A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-662A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against SBC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor SBC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-663A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-663A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-663A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 02-S76602, September 16, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-664A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-664A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-664A1.txt
  • of the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against NAI, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither authorized carriers nor NAI, Inc. may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-665A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-665A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-665A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ADST IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-666A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-666A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-666A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-667A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-667A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-667A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Capsule IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Capsule may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-668A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-668A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-668A1.txt
  • 31, 2002. ADST did not submit any evidence that Complainant authorized a switch in telecommunications service provider. We find that ADST has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that ADST's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss ADST's liability below. Pursuant to Section 64.1170(b) our rules, ADST must forward to IDT Corporation (IDT) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to ADST. Therefore, ADST must forward to IDT 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, IDT shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-669A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-669A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-669A1.txt
  • signed and processed. Choice One admits that Complainant's interLATA service was set-up in error. We find that Choice One has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Choice One's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Choice One's liability below. Pursuant to Section 64.1170(b) our rules, Choice One must forward to Qwest Communications (Qwest) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Choice One. Therefore, Choice One must forward to Qwest 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-672A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-672A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-672A1.txt
  • third party verifier failed to confirm the telephone number to be switched as required by our rules. We find that AT&T has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that AT&T's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss AT&T's liability below. Pursuant to Section 64.1170(b) our rules, AT&T must forward to Sprint an amount equal to 150% of all charges paid by the subscriber to AT&T. Therefore, AT&T must forward to Sprint the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Sprint shall provide a refund or credit to Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-673A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-673A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-673A1.txt
  • of the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Southwestern Bell may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-674A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-674A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-674A1.txt
  • of the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Worldcom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-675A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-675A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-675A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's, Response to Informal Complaint No. IC 02-S70636, filed May 20, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-676A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-676A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-676A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither IDT nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-677A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-677A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-677A1.txt
  • letter of agency which included the Complainant's signature, however; it does not match the Complainant's actual signature. We find that AT&T has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that AT&T's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss AT&T's liability below. Pursuant to Section 64.1170(b) our rules, AT&T must forward to Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to AT&T. According to the complaint, AT&T must forward to Sprint the amount, along with copies of any telephone bills issued from the Company to the Complainant. Within ten days of receipt of this amount, the authorized carrier shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-678A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-678A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-678A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Clearworld Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Clearworld Communications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-679A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-679A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-679A1.txt
  • the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Global Teldata, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor Global Teldata, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-680A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-680A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-680A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Communicate Technological Systems, LLC's Response to Informal Complaint No. IC 02-S67070, May 14, 2002. This complaint was originally served on Qwest. Qwest's response indicated that
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-681A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-681A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-681A1.txt
  • wanted to make the carrier change. The Complainant answers ``no'' to confirm the switch to Asian. We find that Asian has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Asian's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Asian's liability below. 5. Pursuant to Section 64.1170(b) our rules, Asian must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Asian. Therefore, AAA must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-682A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-682A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-682A1.txt
  • the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against UKI Communications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Worldcom nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-683A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-683A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-683A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Integriss Inc.'s Response to Informal Complaint No. IC 01-S64510, filed March 12, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-684A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-684A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-684A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel Telecommunications, Inc.'s, Response to Informal Complaint No. IC 02-S73378, filed July 1, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-698A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-698A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-698A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 02-S80649, October 29, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-699A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-699A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-699A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Steveson, Acting, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-700A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-700A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-700A1.txt
  • of the unauthorized changes of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against ATC ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and ATC may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-701A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-701A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-701A1.txt
  • time of the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against PCMG IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Qwest nor PCMG may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-702A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-702A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-702A1.txt
  • of agency (LOA) nor does it include a third party verification (TPV) as required by our rules. We find that ADST has failed to produce clear and convincing evidence that complainant authorized a carrier change. Therefore, we find that ADST's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss ADST liability below. Pursuant to Section 64.1170(b) our rules, ADST must forward to Complainant's authorized carrier, Sprint, an amount equal to 150% of all charges paid by the subscriber to ADST. Therefore, ADST must forward to Sprint 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Complainant's authorized carrier shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-703A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-703A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-703A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Broadview IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Broadview may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-704A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-704A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-704A1.txt
  • time of the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against BuyersOnline IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor BuyersOnline may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-705A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-705A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-705A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WCSS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Southwestern Bell nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-706A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-706A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-706A1.txt
  • of the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Main Street IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Main Street may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-707A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-707A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-707A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CTS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Worldcom nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-709A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-709A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-709A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-710A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-710A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-710A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Allegiance's Response to Informal Complaint No. 01-S56691, July 1, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-711A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-711A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-711A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDCB IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-712A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-712A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-712A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CTS Response to Informal Complaint No. IC 02-S70230, June 3, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-713A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-713A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-713A1.txt
  • LCR's verifier, however, failed to comfirm the telephone number to be switched as required by our rules. We find that LCR has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that LCR's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss LCR's liability below. Pursuant to Section 64.1170(b) our rules, LCR must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to LCR, along with copies of any telephone bills issued from LCR to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-714A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-714A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-714A1.txt
  • BellSouth at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Talk IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither BellSouth nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-715A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-715A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-715A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No.02-S71580, June 10, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-716A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-716A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-716A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No.02-S69375, June 12, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-717A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-717A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-717A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-718A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-718A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-718A1.txt
  • RCN at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither RCN nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-719A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-719A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-719A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-720A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-720A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-720A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-722A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-722A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-722A1.txt
  • in each Complainant's case. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainants against Business Savings Plan ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither Complainants' authorized carriers nor Business Savings Plan may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-723A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-723A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-723A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CTS Response to Informal Complaint No. 01-S62651, June 6, 2001. See 47 C.F.R. � 64.1130(b). If Complainant is unsatisfied with the resolution of this complaint,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-724A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-724A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-724A1.txt
  • to provide a third party verification tape or letter of agency as required by our rules. We find that Axces has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Axces's actions resulted in an unauthorized change in Complainant's logn distance service provider and we discuss Axces's liability below. Pursuant to Section 64.1170(b) our rules, Axces must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Axces. Therefore, Axces must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-725A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-725A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-725A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UKI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier rnor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-726A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-726A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-726A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UKI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-727A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-727A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-727A1.txt
  • to obtain separate authorizations for each service sold to the Complainant as required by our rules. We find that WorldCom has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that WorldCom's actions resulted in an unauthorized change in Complainant's long distance service provider and we discuss WorldCom's liability below. Pursuant to Section 64.1170(b) our rules, WorldCom must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to WorldCom. Therefore, WorldCom must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-728A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-728A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-728A1.txt
  • in each Complainant's case. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainants against Business Savings Plan ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither Complainants' authorized carriers nor Business Savings Plan may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-729A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-729A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-729A1.txt
  • the person on the recording is authorizing her home or work phone number to be switched. We find that LCR has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that LCR's actions resulted in an unauthorized change in Complainant's long distance service provider and we discuss LCR's liability below. Pursuant to Section 64.1170(b) our rules, LCR must forward to LCR an amount equal to 150% of all charges paid by the subscriber to LCR. Therefore, LCR must forward to LCR 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, LCR shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-730A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-730A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-730A1.txt
  • contain the telephone number(s) to be covered by the preferred carrier change as required by our rules. We find that CierraCom has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that CierraCom's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss CierraCom's liability below. Pursuant to Section 64.1170(b) our rules, CierraCom must forward to Qwest Communications (Qwest) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to CierraCom. Therefore, CierraCom must forward to Qwest 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Qwest shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-731A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-731A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-731A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Yestel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Yestel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-732A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-732A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-732A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 02-S79516, received October 8, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-733A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-733A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-733A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Primus's Response to Informal Complaint No. IC 02-S76992, filed October 15, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-734A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-734A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-734A1.txt
  • unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Advantage Telecommunications Corp. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Advantage Telecommunications Corp. may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-735A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-735A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-735A1.txt
  • that the complainant de-select services they do not want, we find this to be in violation rules. We find that Sprint has failed to produce clear and convincing evidence that the Complainants authorized carrier changes. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainants' telecommunications service providers and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to the relevant authorized carriers an amount equal to 150% of all charges paid by the relevant subscriber to Sprint. Sprint must forward to the relevant authorized carriers the amounts, along with copies of any telephone bills issued from Sprint to the Complainants. Within ten days of receipt of this amount, the relevant authorized carriers
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-736A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-736A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-736A1.txt
  • verification. However, LCR did not confirm the telephone number to be switched as required by our rules. We find that LCR has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that LCR's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss LCR's liability below. Pursuant to Section 64.1170(b) our rules, LCR must forward to WorldCom, Inc. (WorldCom) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to LCR. Therefore, LCR must forward to WorldCom 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, WorldCom shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-737A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-737A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-737A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against 011 IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-738A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-738A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-738A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Callwave's Response to Informal Complaint No. 02-S80196, filed October 15, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-739A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-739A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-739A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 02-S79576, filed October 8, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-740A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-740A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-740A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Primus's Response to Informal Complaint No. 02-S76990 received November 19, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-746A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-746A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-746A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Adelphia nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-749A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-749A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-749A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WNS Response to Informal Complaint No. 01-S55779, August 6, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-877A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-877A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-877A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. 02-S81096, November 21, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-878A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-878A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-878A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Allegiance's Response to Informal Complaint No. 02-S67978, April 29, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-879A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-879A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-879A1.txt
  • carrier at the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against WebNet ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and WebNet may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-880A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-880A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-880A1.txt
  • carrier at the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against CTS ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor CTS may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-881A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-881A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-881A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Business IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Business may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-882A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-882A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-882A1.txt
  • at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CTS IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-883A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-883A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-883A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDCB IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-884A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-884A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-884A1.txt
  • of the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Global International IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Global International may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-885A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-885A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-885A1.txt
  • May 23, 2002. APS states that Complainant's telecommunications service provider was accidentally switched due to a system error. We find that APS has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that APSs' actions resulted in an unauthorized change in Complainant's telecommunications service provider we discuss Americans' liability below. Pursuant to Section 64.1170(b) our rules, APS must forward to Complainant's authorized carrier, Verizon Corporation (Verizon), an amount equal to 150% of all charges paid by the subscriber to APS. Therefore, APS must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Complainant's authorized
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-886A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-886A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-886A1.txt
  • responded on December 12, 2002. CBI did not submit any evidence that Complainant authorized a carrier change. We find that CBI has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that CBI's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss CBI's liability below. Pursuant to Section 64.1170(b) our rules, CBI must forward to SBC Ameritech (Ameritech) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to CBI. Therefore, CBI must forward to Ameritech150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Ameritech shall provide
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-887A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-887A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-887A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Advantage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-888A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-888A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-888A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CTS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-889A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-889A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-889A1.txt
  • not in any way resemble the name of the Complainant nor does it contain the correct address. We find that CTS has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that CTS's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss CTS's liability below. Pursuant to Section 64.1170(b) our rules, CTS must forward to Southwestern Bell Telephone Company (SWBell Telephone) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to CTS. Therefore, CTS must forward to SWBell Telephone150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-890A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-890A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-890A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ServiSense IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor ServiSense may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-891A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-891A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-891A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CBI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor CBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-892A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-892A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-892A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 02-S81129, received December 9, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-893A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-893A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-893A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global TelData's Response to Informal Complaint No. IC 02-S79504, received November 4, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-894A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-894A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-894A1.txt
  • the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-895A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-895A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-895A1.txt
  • at the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against NAI, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither authorized carriers nor NAI, Inc. may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-896A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-896A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-896A1.txt
  • time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by (name of customer) against ServiSense IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor ServiSense may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-897A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-897A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-897A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-898A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-898A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-898A1.txt
  • authorizations for each service sold to the complainant as required by our rules. We find that ADST has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that ADST's actions resulted in an unauthorized change in Complainant's intercalate toll and long distance service providers and we discuss ADST's liability below. Pursuant to Section 64.1170(b) our rules, ADST must forward to Verizon and AT&T an amount equal to 150% of all charges paid by the subscriber to ADST. Therefore, ADST must forward to Verizon and AT&T150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon and AT&T shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-899A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-899A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-899A1.txt
  • to obtain separate authorizations for each service sold to the Complainant as required by our rules. We find that Qwest has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Qwest's actions resulted in an unauthorized change in Complainant's long distance service provider and we discuss Qwest's liability below. Pursuant to Section 64.1170(b) our rules, Qwest must forward to Sprint an amount equal to 150% of all charges paid by the subscriber to Qwest. Therefore, Qwest must forward to Sprint 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Sprint shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-900A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-900A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-900A1.txt
  • the change in long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-901A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-901A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-901A1.txt
  • numbers were to be changed and elicited no personally identifiable information as required by our rules. We find that APS has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that APS' actions resulted in an unauthorized change in Complainant's long distance service provider and we discuss APS' liability below. Pursuant to Section 64.1170(b) our rules, APS must forward to Qwest an amount equal to 150% of all charges paid by the subscriber to APS. Therefore, APS must forward to Qwest 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Qwest shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-902A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-902A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-902A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). TTI Response to Informal Complaint No. 01-S66126, December 18, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-903A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-903A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-903A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). PowerNet's Response to Informal Complaint No. 01-S65926, December 18, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-904A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-904A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-904A1.txt
  • toll and long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against National Accounts IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither ACN and Sprint nor National Accounts may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-905A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-905A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-905A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel's Response to Informal Complaint No. 02-S71950, June 10, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-906A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-906A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-906A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 01-S55437, August 6, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-907A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-907A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-907A1.txt
  • and long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Business Savings Plan IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon, AT&T, nor Business Savings Plan may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-908A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-908A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-908A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-909A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-909A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-909A1.txt
  • time of the change in services. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against McLeod IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor McLeod may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-910A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-910A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-910A1.txt
  • 64.1120(b) which states that a letter of agency's sole purpose shall be to authorize a carrier change. We find that Ivantage has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Ivantage's actions resulted in an unauthorized change in Complainant's long distance provider and we discuss Ivantage's liability below. Pursuant to Section 64.1170(b) our rules, Ivantage must forward to WorldCom an amount equal to 150% of all charges paid by the subscriber to Ivantage. Therefore, Ivantage must forward to Worldcom150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, WorldCom shall provide a refund or credit to
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-911A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-911A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-911A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Frontier IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Frontier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-912A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-912A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-912A1.txt
  • the unauthorized changes in Complainants' services. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainants against WorldCom ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither Complainants' authorized carriers nor WorldCom may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-914A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-914A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-914A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Business Options' Response to Informal Complaint No. 02-S76604, July 2, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-915A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-915A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-915A1.txt
  • time of the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against ACN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-916A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-916A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-916A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against McLeodUSA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor McLeodUSA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-917A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-917A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-917A1.txt
  • unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against ADST ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainants and neither the authorized carrier nor ADST may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-918A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-918A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-918A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UKI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Worldcom nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-919A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-919A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-919A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ATC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither CGI Telecommunications nor ATC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-920A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-920A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-920A1.txt
  • Crossing at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against ATC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Global Crossing nor ATC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-923A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-923A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-923A1.txt
  • the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Advantage Telecommunications Corp. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither ATC nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-924A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-924A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-924A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Broadwing Communications Service, Inc.'s Response to Informal Complaint No.02-S68042, filed May 17, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-925A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-925A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-925A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-926A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-926A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-926A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-927A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-927A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-927A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CoreComm's Response to Informal Complaint No. 02-S70649, filed May 20, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-928A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-928A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-928A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Working Assets Long Distance nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-929A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-929A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-929A1.txt
  • BellSouth at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Epicus IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither BellSouth nor Epicus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-930A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-930A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-930A1.txt
  • to comply with the filing requirement with regard to bulk transfers of customers from either of these carriers. We find that Norstar has failed to produce clear and convincing evidence that Complainants authorized carrier changes. Therefore, we find that Norstar's actions resulted in an unauthorized change in Complainants' telecommunications service providers and we discuss Norstar's liability below. Pursuant to Section 64.1170(b) our rules, Norstar must forward to the authorized carriers an amount equal to 150% of all charges paid by the subscriber to Norstar. According to the complaints, Norstar must forward to the authorized carriers the amounts, along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt of this amount, the authorized
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-931A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-931A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-931A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-932A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-932A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-932A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-933A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-933A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-933A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-934A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-934A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-934A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). (Company)'s Response to Informal Complaint No. XXXXXXXXX, (date filed). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-935A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-935A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-935A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN Communication Services, Inc.'s Response to Informal Complaint No. 02-S68018, filed May 7, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-936A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-936A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-936A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-937A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-937A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-937A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Z-Tel Communications' Response to Informal Complaint No.01-S65208, filed November 20, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-938A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-938A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-938A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Allegiance Telecom, Inc.'s Response to Informal Complaint No. 01-S66213, filed February 8, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-939A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-939A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-939A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Worldcom nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-940A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-940A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-940A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-945A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-945A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-945A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against RCN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-946A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-946A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-946A1.txt
  • Capsule states they subscribed the Complainant's account without the complete documentation that their operating procedures normally require. We find that Capsule has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Capsule's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Capsule's liability below. Pursuant to Section 64.1170(b) our rules, Capsule must forward to Southwestern Bell Telephone Company (SBC) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Capsule. Therefore, Capsule must forward to SBC 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-947A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-947A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-947A1.txt
  • received and confirmed through third party verification. SWB, however, can not locate the third party verification tape. We find that SWB has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that SWB's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss SWB's liability below. Pursuant to Section 64.1170(b) our rules, SWB must forward to Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to SWB. Therefore, SWB must forward to Complainant's authorized carrier 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Complainant's authorized carrier
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-948A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-948A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-948A1.txt
  • on February 10, 2003. ADST did not submit any evidence that proved Complainant authorized a carrier change. We find that ADST has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that ADST's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss ADST's liability below. Pursuant to Section 64.1170(b) our rules, ADST must forward to AT&T Corporation (AT&T) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to ADST. Therefore, ADST must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-949A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-949A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-949A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ADST IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-950A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-950A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-950A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Business Options IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Business Options may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-951A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-951A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-951A1.txt
  • change. Cierracom switched telephone number(s) that were not listed on the LOA as required by our rules. We find that Cierracom has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Cierracom's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Cierracom's liability below. Pursuant to Section 64.1170(b) our rules, Cierracom must forward to US LEC Communications, Inc. (US LEC) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Cierracom for the telephone number(s) not listed on the LOA. Therefore, Cierracom must forward to US LEC 150% of the amount, along with copies of any telephone bills issued from the company
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-952A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-952A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-952A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ADST IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-953A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-953A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-953A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CTS's Response to Informal Complaint No. IC 02-S80272, received October 22, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-954A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-954A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-954A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-955A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-955A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-955A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CTS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-956A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-956A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-956A1.txt
  • 2003. Qwest states that Complainant's service was switched when it was entered into its system in error. We find that Qwest has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Qwest's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Qwest's liability below. Pursuant to Section 64.1170(b) our rules, Qwest must forward to AT&T Corporation (AT&T) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Qwest. Therefore, Qwest must forward to AT&T150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-957A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-957A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-957A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Norcom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Norcom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-958A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-958A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-958A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-959A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-959A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-959A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against McLeodUSA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor McLeodUSA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-960A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-960A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-960A1.txt
  • 9, 1998, and Excel did not provide any authorization to switch the customer back to its service. We find that Excel has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Excel's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Excel's liability below. Pursuant to Section 64.1170(b) our rules, Excel must forward to Sprint Communications Company, LP (Sprint) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Excel. Therefore, Excel must forward to Sprint150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Sprint
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-961A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-961A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-961A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against ADST ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor ADST may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-962A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-962A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-962A1.txt
  • of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against World Communications Satellite Systems, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and World Communications Satellite Systems, Inc. may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-963A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-963A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-963A1.txt
  • unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Advantage Telecommunications Corp. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Advantage Telecommunications Corp. may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-969A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-969A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-969A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-970A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-970A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-970A1.txt
  • authorized carriers at the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-971A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-971A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-971A1.txt
  • WorldCom at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-972A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-972A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-972A1.txt
  • Essential.Com at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Essential.Com nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-973A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-973A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-973A1.txt
  • authorized carriers at the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-974A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-974A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-974A1.txt
  • authorized carriers at the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-975A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-975A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-975A1.txt
  • authorized carriers at the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-976A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-976A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-976A1.txt
  • however, required each subscriber to deselect any service that they did not want which is in violation of our rules. Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainants' telecommunications service providers and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to the relevant authorized carriers an amount equal to 150% of all charges paid by the relevant subscriber to Sprint. Sprint must forward to the relevant authorized carriers the amounts, along with copies of any telephone bills issued from Sprint to the Complainants. Within ten days of receipt of this amount, the relevant authorized carriers
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-977A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-977A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-977A1.txt
  • the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-978A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-978A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-978A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-979A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-979A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-979A1.txt
  • IDT at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither IDT nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-980A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-980A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-980A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-981A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-981A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-981A1.txt
  • authorized carriers at the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-982A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-982A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-982A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-983A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-983A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-983A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-984A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-984A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-984A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-985A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-985A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-985A1.txt
  • interLATA or in-state intraLATA service when they asked if Complainant wanted to switch their in-state long distance. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to Ameritech an amount equal to 150% of all intraLATA charges paid by the subscriber to Sprint, along with copies of any telephone bills issued from Sprint the Complainant. Within ten days of receipt of this amount, Ameritech shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-986A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-986A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-986A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-987A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-987A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-987A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. IC 02-S77274, September 10, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-988A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-988A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-988A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Americatel's Response to Informal Complaint No.01-S62358, March 4, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-989A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-989A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-989A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). eLec's Response to Informal Complaint No.01-S52328, June 21, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-990A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-990A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-990A1.txt
  • information and submitted. Talk, however, could not provide a copy of a signed electronic letter of agency. We find that Talk has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Talk's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Talk's liability below. Pursuant to Section 64.1170(b) our rules, Talk must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Talk, along with copies of any telephone bills issued from Talk to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-991A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-991A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-991A1.txt
  • the unauthorized switch in Complainants' services. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainants against RCN ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither Complainants' authorized carriers nor RCN may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-992A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-992A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-992A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Zone's Response to Informal Complaint No. 02-S76408, July 30, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-993A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-993A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-993A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Advantage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-995A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-995A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-995A1.txt
  • local, intraLATA toll, long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon, Fonetel, nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-996A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-996A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-996A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-997A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-997A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-997A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). IDT's Response to Informal Complaint No. 01-S64655, October 30, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-998A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-998A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-998A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-999A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-999A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-999A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. IC 01-S64706, November 19, 2001. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-102A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-102A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-102A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-103A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-103A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-103A1.txt
  • party verifier, however, failed to obtain separate authorizations for each service sold as required by our rules. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to Primus an amount equal to 150% of all charges paid by the subscriber to Sprint. Therefore, Sprint must forward to Primus 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Primus shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-104A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-104A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-104A1.txt
  • the consumer to de-select any services they did not want to switch in violation of our rules. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Sprint, along with copies of any telephone bills issued from Sprint to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-105A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-105A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-105A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-106A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-106A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-106A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-107A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-107A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-107A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1109A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1109A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1109A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Reduced Rate Long Distance's, Response to Informal Complaint No. 03-S85371, December 10, 2003. If a Complainant is unsatisfied with the resolution of its complaint, Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1110A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1110A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1110A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1111A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1111A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1111A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against OneLink ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and OneLink may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1112A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1112A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1112A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1113A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1113A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1113A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1114A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1114A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1114A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's, Response to Informal Complaint No. IC 03-S85577, December 19, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1115A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1115A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1115A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1116A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1116A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1116A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VeraNet's Response to Informal Complaint No. IC 03-S85753, received January 26, 2004. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1117A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1117A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1117A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cavalier IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1118A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1118A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1118A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Primus's Response to Informal Complaint No. IC 04-S85873, received March 1, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1119A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1119A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1119A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Atlas's Response to Informal Complaint No. IC 03-S85734, received January 21, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1120A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1120A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1120A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cordia IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1121A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1121A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1121A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ATX's Response to Informal Complaint No. IC 02-S71378, received June 17, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1122A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1122A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1122A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1123A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1123A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1123A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NALD's Response to Informal Complaint No. IC 03-S85362, received December 5, 2003. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1124A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1124A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1124A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Tralee IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Tralee may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1125A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1125A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1125A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Network's Response to Informal Complaint No. IC 03-S85620, received January 5, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1126A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1126A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1126A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Advantage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1127A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1127A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1127A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1129A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1129A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1129A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Globalcom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Globalcom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1130A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1130A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1130A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against SBC Long Distance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor SBC Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1131A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1131A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1131A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against LDA ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and LDA may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Policy Division
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1132A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1132A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1132A1.txt
  • of the unauthorized changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Universal ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorize carrier nor Universal may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1133A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1133A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1133A1.txt
  • rates the subscriber was paying the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Telenational IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Telenational may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1134A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1134A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1134A1.txt
  • 2002. WCSS did not submit a third party verification or letter of agency required by our rules. We find that WCSS has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that WCSS's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss WCSS's liability below. Pursuant to Section 64.1170(b) our rules, WCSS must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to WCSS, along with copies of any telephone bills issued from WCSS to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1135A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1135A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1135A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Acceris IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Acceris may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1136A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1136A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1136A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ADST IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1137A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1137A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1137A1.txt
  • of the unauthorized changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against UKI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorize carrier nor UKI may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1147A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1147A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1147A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1148A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1148A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1148A1.txt
  • SBC at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1149A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1149A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1149A1.txt
  • BellSouth at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither BellSouth nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1150A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1150A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1150A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1151A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1151A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1151A1.txt
  • SBC at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1152A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1152A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1152A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086 (DC Cir.2003). If a Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1153A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1153A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1153A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1154A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1154A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1154A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1155A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1155A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1155A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1156A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1156A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1156A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1157A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1157A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1157A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086 (DC Cir.2003). If Complainant is unsatisfied
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1158A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1158A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1158A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1159A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1159A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1159A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1160A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1160A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1160A1.txt
  • verifier, however, failed to obtain separate authorizations for each service being sold as required by our rules. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Sprint along with copies of any telephone bills issued from Sprint to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1161A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1161A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1161A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1162A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1162A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1162A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1163A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1163A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1163A1.txt
  • SBC at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1164A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1164A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1164A1.txt
  • unable to provide a recorded copy of a third party verification or any other method of verification.. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Sprint, along with copies of any telephone bills issued from Sprint. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid by Complainant to
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1165A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1165A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1165A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1171A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1171A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1171A1.txt
  • third party verification. WCSS's verifier, however, did not submit a third party verification or letter of agency, as required by our rules. WCSS has failed to produce clear and convincing evidence that Complainants authorized carrier changes. Therefore, we find that WCSS's actions resulted in unauthorized changes in Complainants' telecommunications service providers and we discuss WCSS's liability below. Pursuant to Section 64.1170(b) our rules, WCSS must forward to Complainants' authorized carriers an amount equal to 150% of all charges paid by the subscribers to WCSS. Therefore, WCSS must forward to Complainants' authorized carriers 150% of the amount, along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt of this amount, Complainants' authorized carrier
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1172A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1172A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1172A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against WCSS ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor WCSS may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1176A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1176A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1176A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). American Telecommunications Systems, Inc.'s, Response to Informal Complaint No. 03-S85473, filed December 12, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1177A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1177A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1177A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). National Access Long Distance's, Response to Informal Complaint No. 03-S85651, filed January 28, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1178A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1178A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1178A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1180A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1180A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1180A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1181A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1181A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1181A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Choice One communications Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Excel Telecommunications nor Choice One Communications Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1182A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1182A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1182A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Vartec Telecom, Inc.'s, Response to Informal Complaint No. 03-S84326, filed August 18, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1183A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1183A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1183A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Pioneer Telephone Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Qwest Communications nor Pioneer may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1184A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1184A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1184A1.txt
  • failed to obtain an electronic signature on the LOA from the complainant, as required by our rules. We find that WCC has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that WCC's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss WCC's liability below. Pursuant to Section 64.1170(b) our rules, WCC must forward to SWB an amount equal to 150% of all charges paid by the subscriber to WCC. Therefore, WCC must forward to SWB 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, SWB shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1186A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1186A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1186A1.txt
  • third party verification or a letter of agency to authorize the switch, in accordance with our rules. We find that DNS has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that DNS' actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss DNS' liability below. Pursuant to Section 64.1170(b) our rules, DNS must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to DNS. Therefore, DNS must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1187A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1187A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1187A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). American Telecommunications Systems, Inc's, Response to Informal Complaint No. 03-S84926, filed October 27, 2004. If a Complainant is unsatisfied with the resolution of its complaint,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1188A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1188A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1188A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel Telecommunications, Inc., Response to Informal Complaint No. 03-S84110, October 6, 2003. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1189A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1189A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1189A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk America's, Response to Informal Complaint No. 03-S85688, filed January 16, 2004. If a Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1190A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1190A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1190A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against WCSS ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor WCSS may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1191A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1191A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1191A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BellSouth's Response to Informal Complaint No. IC 02-S80201, received October 14, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1192A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1192A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1192A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDCB's Response to Informal Complaint No. IC 03-S85758, received January 8, 2004. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1193A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1193A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1193A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Telecom's Response to Informal Complaint No. IC 03-I0075309S, received March 10, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1194A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1194A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1194A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). PromiseVision's Response to Informal Complaint No. IC 04-S85859, received January 30, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1195A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1195A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1195A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Globcom's Response to Informal Complaint No. IC 02-S80805, received November 24, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1196A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1196A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1196A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). INETBA's Response to Informal Complaint No. IC 02-S68631, received April 23, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1197A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1197A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1197A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Cox's Response to Informal Complaint No. IC 03-S85819, received February 6, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-11A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-11A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-11A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1203A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1203A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1203A1.txt
  • of the unauthorized changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Excel ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorize carrier nor Excel may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1204A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1204A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1204A1.txt
  • of the unauthorized changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Cavalier ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorize carrier nor Cavalier may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1205A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1205A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1205A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 02-S81332, December 15, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1206A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1206A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1206A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Broadview IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Broadview may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1207A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1207A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1207A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NALD Long Distance's Response to Informal Complaint No. 03-S85843, February 26, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1208A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1208A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1208A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NALD Long Distance's Response to Informal Complaint No. 03-I0079542S, February 20, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1209A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1209A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1209A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). TMC's Response to Informal Complaint No. IC 03-S82851, December 3, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1210A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1210A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1210A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NATN's Response to Informal Complaint No. IC 03-I0025360, April 23, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1211A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1211A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1211A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against OneLink ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and OneLink may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1212A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1212A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1212A1.txt
  • of each unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against WCSS ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carriers nor WCSS pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1213A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1213A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1213A1.txt
  • ADST did not submit a third party verification or letter of agency as required by our rules. We find that ADST has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that ADST's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss ADST's liability below. Pursuant to Section 64.1170(b) our rules, ADST must forward to AT&T Complainant's local exchange carrier an amount equal to 150% of all charges paid by the subscriber to ADST. Therefore, ADST must forward to 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1214A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1214A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1214A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Globalcom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Net222 nor Globalcom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1215A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1215A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1215A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against VarTec IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor VarTec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1216A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1216A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1216A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cordia IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1217A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1217A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1217A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC Long Distance's Response to Informal Complaint No. 03-S82727, April 18, 2003. Federal Communications Commission DA 04-1217 Federal Communications Commission DA 04-1217 } � ,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1220A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1220A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1220A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. IC 03-S85576, January 9, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1221A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1221A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1221A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 03-I0078239S, March 10, 2004. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1222A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1222A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1222A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1223A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1223A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1223A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. IC 02-I0000180, October 29, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1224A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1224A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1224A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S72039, June 11, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1225A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1225A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1225A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1226A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1226A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1226A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1227A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1227A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1227A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaints, Complainant may file a formal complaints with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1228A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1228A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1228A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086 (DC Cir.2003). If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1229A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1229A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1229A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. IC 03-S85220, December 3, 2003. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086 (DC
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1230A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1230A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1230A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 03-S82502, April 1, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1231A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1231A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1231A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 03-S84129, August 28, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1269A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1269A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1269A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Broadview Networks, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Broadview may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-12A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-12A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-12A1.txt
  • time of the change in services. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carriers nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1337A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1337A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1337A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1352A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1352A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1352A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1353A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1353A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1353A1.txt
  • WorldCom's third party verifier, however, failed to obtain appropriate verification data as required by our rules. We find that WorldCom has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that WorldCom's actions resulted in an unauthorized change in Complainant's long distance service provider and we discuss WorldCom's liability below. Pursuant to Section 64.1170(b) our rules, WORLDCOM must forward to Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to WorldCom. Therefore, WorldCom must forward to Complainant's authorized carrier150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Complainant's authorized carrier shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1354A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1354A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1354A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S76967, December 4, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1355A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1355A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1355A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1356A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1356A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1356A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. January 16, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1357A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1357A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1357A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 03-S82253, March 11, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1358A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1358A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1358A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 04-S86084, April 5, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1359A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1359A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1359A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1360A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1360A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1360A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1361A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1361A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1361A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1362A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1362A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1362A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 03-S84458, September 11, 2003. (continued....) Federal Communications Commission DA 0 4-1362 Federal Communications Commission DA 04-1362 h� h� h�
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1363A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1363A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1363A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 02-S81118, December 23, 2002. (continued....) Federal Communications Commission DA 04-1363 Federal Communications Commission DA 04-1363 @& < ' K
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1364A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1364A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1364A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S67533, Augut 14, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1365A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1365A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1365A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. IC 03-S85411, December 11, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1366A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1366A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1366A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. (continued....) Federal Communications Commission DA 04-1366 Federal Communications Commission DA 04-1366 @& < | ixZ hM �
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1367A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1367A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1367A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against APS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom and Verizon nor APS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1368A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1368A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1368A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Ameritech's Response to Informal Complaint No. 02-S81054, received December 16, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1369A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1369A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1369A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global's Response to Informal Complaint No. IC 02-S80162, received April 22, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1370A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1370A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1370A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against BRW IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor BRW may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1371A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1371A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1371A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AllTel's Response to Informal Complaint No. IC 02-S77448, received August 23, 2002. See Response from Cox Communications received November 26, 2002. If Complainant is unsatisfied
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1372A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1372A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1372A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 02-S77079, received March 21, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1373A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1373A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1373A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. IC 02-S67771, received April 1, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1374A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1374A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1374A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither (authorized carrier) nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1375A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1375A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1375A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. IC 02-S71466, received March 6, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1384A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1384A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1384A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086 (DC Cir.2003). (continued....) Federal Communications Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1385A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1385A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1385A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1424A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1424A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1424A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1425A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1425A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1425A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1426A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1426A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1426A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1427A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1427A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1427A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 02-I0000112, September 20, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1428A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1428A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1428A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1429A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1429A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1429A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDS's Response to Informal Complaint No. 02-S80464, December 16, 2002. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1430A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1430A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1430A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). OneLink Long Distance's Response to Informal Complaint No. 02-S79770, June 27, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1431A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1431A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1431A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1432A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1432A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1432A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Lightyear's Response to Informal Complaint No. 02-S77193, August 26, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1433A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1433A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1433A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 02-S79378, March 27, 2003. If Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1434A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1434A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1434A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Primus Long Distance's Response to Informal Complaint No. 02-S81628, May 9, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1435A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1435A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1435A1.txt
  • APS's sales agent did provide information during the verification and a new verification did not subsequently commence. We find that APS has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that APS's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss APS's liability below. Pursuant to Section 64.1170(b) our rules, APS must forward to Sprint an amount equal to 150% of all charges paid by the subscriber to APS. Therefore, APS must forward to Sprint 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Sprint shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1436A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1436A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1436A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Advantage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1437A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1437A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1437A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against PromiseVision IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor PromiseVision may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1438A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1438A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1438A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Connect America IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor Connect America may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1439A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1439A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1439A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cavalier IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1440A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1440A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1440A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Opex IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Touch America nor Opex may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1441A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1441A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1441A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against APS ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor APS may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1457A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1457A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1457A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC Long Distance Corporation's, Response to Informal Complaint No. IC 03-I0075118S, January 29, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1458A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1458A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1458A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest' Response to Informal Complaint No. 02-S82032, July 18, 2002. If Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1459A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1459A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1459A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC's Response to Informal Complaint No. IC 03-I0051211S, received July 28, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1460A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1460A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1460A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CBS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor CBS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1461A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1461A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1461A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against NCT ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NCT may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1462A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1462A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1462A1.txt
  • Global's sales agent did provide information during the verification and a new verification did not subsequently commence. We find that Global has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Global's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Global's liability below. Pursuant to Section 64.1170(b) our rules, Global must forward to Working Assets Long Distance an amount equal to 150% of all charges paid by the subscriber to Global, along with copies of any telephone bills issued from Global to the Complainant. Within ten days of receipt of this amount, Working Assets Long Distance shall provide a refund or credit to Complainant in the amount
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1463A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1463A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1463A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC Cir. 2003). Federal Communications Commission DA 04-1463
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1464A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1464A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1464A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against UBC ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor UBC may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1465A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1465A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1465A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1467A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1467A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1467A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk Response to Informal Complaint No. 03-S83654, received June 26, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1468A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1468A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1468A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against APS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor APS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1469A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1469A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1469A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Southwestern Bell nor LDA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1470A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1470A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1470A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor LDA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1472A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1472A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1472A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ALLTEL IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither TDS nor ALLTEL may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1473A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1473A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1473A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1474A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1474A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1474A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1475A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1475A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1475A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against EOT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Yestel nor EOT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1476A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1476A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1476A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. IC 02-S77146, received April 20, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1477A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1477A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1477A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1478A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1478A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1478A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Advantage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1479A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1479A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1479A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 02-S80925, received November 7, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1480A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1480A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1480A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UKI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither PEC nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1481A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1481A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1481A1.txt
  • UKI did not submit a third party verification or letter of agency, as required by our rules. We find that UKI has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that UKI's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss UKI's liability below. Pursuant to Section 64.1170(b) our rules, UKI must forward to SBC an amount equal to 150% of all charges paid by the subscriber to UKI. Therefore, UKI must forward to SBC 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, SBC shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1482A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1482A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1482A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Globcom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor Globcom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1483A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1483A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1483A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. IC 02-S66754, received January 29, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1484A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1484A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1484A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against FSN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor FSN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1485A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1485A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1485A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global's Response to Informal Complaint No. IC 02-S74479, received October 15, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1486A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1486A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1486A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VLD's Response to Informal Complaint No. IC 03-S84592, received September 22, 2003. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1487A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1487A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1487A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ATS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor ATS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1489A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1489A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1489A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against TTI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither GTI nor TTI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1490A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1490A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1490A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI Response to Informal Complaint No. 02-S80040, January 7, 2003. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1491A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1491A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1491A1.txt
  • carrier (LEC). The Complainant's LEC, however, provided evidence that MCI initiated the switch of Complainant's service. We find that MCI has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that MCI's actions resulted in an unauthorized change in Complainant's long distance service provider and we discuss MCI's liability below. Pursuant to Section 64.1170(b) our rules, MCI must forward to Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to MCI. Therefore, MCI must forward to Complainant's authorized carrier 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Complainant's authorized carrier
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1492A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1492A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1492A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1505A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1505A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1505A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1506A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1506A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1506A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1507A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1507A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1507A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1508A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1508A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1508A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T Corporation nor IDT Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1509A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1509A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1509A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Optical Telephone Corporation's Response to Informal Complaint No. 03-S84938, November 3, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-150A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-150A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-150A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1510A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1510A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1510A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). PowerNet Global.'s Response to Informal Complaint No. 03-S82693, filed March 31, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1511A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1511A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1511A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). RSL Com USA's Response to Informal Complaint No. 02-S76898, filed August 19, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1512A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1512A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1512A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Clear World Communications's Response to Informal Complaint No. 03-S85522, filed December 22, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1515A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1515A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1515A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1516A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1516A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1516A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest Response to Informal Complaint No. 02-S77102, received March 21, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1517A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1517A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1517A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1518A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1518A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1518A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Talk IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1519A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1519A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1519A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Ivantage's Response to Informal Complaint No. 02-S81884, received January 24, 2003. If Complainant is unsatisfied with the resolution of this complaint, such Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-151A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-151A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-151A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S81788, February 3, 2003. (continued....) Federal Communications Commission DA 04-151 Federal Communications Commission DA 04-151 @& 8 x ��
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1520A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1520A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1520A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global's Response to Informal Complaint No. 03-S85580, received January 8, 2003. If Complainant is unsatisfied with the resolution of this complaint, such Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1521A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1521A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1521A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against RRLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor RRLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1522A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1522A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1522A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel's Response to Informal Complaint No. 02-S80875, November 13, 2002. If Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1523A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1523A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1523A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VarTec's Response to Informal Complaint No. 03-S85319, received December 8, 2003. If Complainant is unsatisfied with the resolution of this complaint, such Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1524A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1524A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1524A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1525A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1525A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1525A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ATX Response to Informal Complaint No. 02-S80876, received July 11, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1526A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1526A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1526A1.txt
  • of the unauthorized changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Optical ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Optical may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1527A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1527A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1527A1.txt
  • and ADST responded. ADST, however, failed to provide a third party verification tape or letter of agency as required by our rules. ADST has failed to produce clear and convincing evidence that Complainants authorized carrier changes. Therefore, we find that ADST's actions resulted in unauthorized changes in Complainants' telecommunications service providers and we discuss ADST's liability below. Pursuant to Section 64.1170(b) our rules, ADST must forward to the authorized carriers an amount equal to 150% of all charges paid by the subscriber to ADST. According to the complaints, ADST must forward to the authorized carriers the amounts, along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt of this amount, the authorized
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1528A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1528A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1528A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against 011 IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Startec Global Operating Company Communications nor 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1529A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1529A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1529A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Business IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Business may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-152A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-152A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-152A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaint filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 02-S81788, February 3, 2003. (continued....) Federal Communications Commission DA 04-152 Federal Communications Commission DA 04-152 @& 5 � �
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1530A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1530A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1530A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). TelecomEZ's Response to Informal Complaint No. 03-S83392, received May 27, 2003. If Complainant is unsatisfied with the resolution of this complaint, such Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1531A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1531A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1531A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. September 2, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1532A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1532A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1532A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-153A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-153A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-153A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaint filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 02-S81788, February 3, 2003. (continued....) Federal Communications Commission DA 04-153 Federal Communications Commission DA 04-153 @& 4 � �
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1545A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1545A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1545A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Z-Tel Communication's Response to Informal Complaint No. IC 03-S85752, January 16, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1546A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1546A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1546A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk America's Response to Informal Complaint No. 03-S84154, filed August 1, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1547A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1547A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1547A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). American Communications Network's, Response to Informal Complaint No. IC 01-S59624, filed March 29, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1548A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1548A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1548A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Communications Billing, Inc., Response to Informal Complaint No. 03-S85371, December 15, 2003. If a Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1549A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1549A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1549A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 03-S83151, filed April 28, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-154A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-154A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-154A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). (continued....) Federal Communications Commission DA 04-154 Federal Communications Commission DA 04-154 @& 3 % " � ��) " � k | ixZ �
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1550A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1550A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1550A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 02-S79301, filed September 18, 2002. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1551A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1551A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1551A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with the Commission pursuant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1557A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1557A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1557A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OneLink IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1558A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1558A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1558A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against PNG IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor PNG may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1559A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1559A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1559A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC's Response to Informal Complaint No. IC 03-S82553, received March 31, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-155A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-155A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-155A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1560A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1560A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1560A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBCLD's Response to Informal Complaint No. IC 02-B0012649, filed January 16, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1561A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1561A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1561A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against SBCLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor SBCLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1562A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1562A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1562A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against RCN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1563A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1563A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1563A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Startec's Response to Informal Complaint No. IC 02-B0004036, received October 28, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1564A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1564A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1564A1.txt
  • OneLink's verifier, however, failed to obtain separate authorization for each service sold, as required by our rules. We find that OneLink has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that OneLink's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss OneLink's liability below. Pursuant to Section 64.1170(b) our rules, OneLink must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to OneLink. Therefore, OneLink must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1565A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1565A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1565A1.txt
  • International's verifier, however, failed to confirm the telephone number to be switched, as required by our rules. We find that International has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that International's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss International's liability below. Pursuant to Section 64.1170(b) our rules, International must forward to Ameritech an amount equal to 150% of all charges paid by the subscriber to International. Therefore, International must forward to Ameritech 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Ameritech shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1566A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1566A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1566A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 02-S67798, received June 13, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1567A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1567A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1567A1.txt
  • did not submit a third party verification recording or letter of agency, as required by our rules. We find that OTC has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that OTC's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss OTC's liability below. Pursuant to Section 64.1170(b) our rules, OTC must forward to Airnex an amount equal to 150% of all charges paid by the subscriber to OTC. Therefore, OTC must forward to Airnex 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Airnex shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1568A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1568A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1568A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1569A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1569A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1569A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 02-S80651, received November 13, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-156A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-156A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-156A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 03-S85453, December 5, 2003. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1570A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1570A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1570A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Lightyear's Response to Informal Complaint No. IC 02-S71432, received June 11, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1571A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1571A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1571A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1572A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1572A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1572A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against 011 ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor 011 may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1573A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1573A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1573A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against OTC ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor OTC may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1574A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1574A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1574A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-157A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-157A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-157A1.txt
  • the time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against MCI AREGRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainants' authorized carriers nor MCI may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-158A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-158A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-158A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither BellSouth nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1591A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1591A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1591A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with the Commission pursuant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-159A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-159A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-159A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. (continued....) Federal Communications Commission DA 04-159 Federal Communications Commission DA 04-159 @& ! Y ; � � < F ixZ �
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-160A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-160A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-160A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1655A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1655A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1655A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Big Red Wire's Response to Informal Complaint No. 02-S72435, received June 28, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1656A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1656A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1656A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1657A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1657A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1657A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1658A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1658A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1658A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1659A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1659A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1659A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 03-S84802 received October 27, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-165A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-165A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-165A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk America's Response to Informal Complaint No. 02-S73394, filed July 23, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1660A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1660A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1660A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainants is unsatisfied with the resolution of this complaint, Complainants may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1661A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1661A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1661A1.txt
  • at the time of the MCI. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against MCI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither Complainants' authorized carrier nor MCI may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1662A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1662A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1662A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither APS nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1663A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1663A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1663A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1664A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1664A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1664A1.txt
  • time of the change in services. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1665A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1665A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1665A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldxChange nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1666A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1666A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1666A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 03-S982528, April 1, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1667A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1667A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1667A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1668A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1668A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1668A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with the Commission pursuant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-166A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-166A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-166A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Southwestern Bell nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1672A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1672A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1672A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Comcast's Response to Informal Complaint No. IC 03-I0040470S, filed July 9, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1674A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1674A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1674A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1675A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1675A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1675A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1676A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1676A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1676A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Advantage Telecommunications Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Capsule Communications nor Advantage Telecommunications Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1677A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1677A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1677A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Broadband's Response to Informal Complaint No. IC 02-S81692, December 24, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1678A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1678A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1678A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Optical Telephone Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T Corporation nor Optical Telephone Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1679A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1679A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1679A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LCR Telecommunications LLC's Response to Informal Complaint No. IC 03-S85224, November 20, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-167A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-167A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-167A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1680A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1680A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1680A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-168A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-168A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-168A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-169A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-169A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-169A1.txt
  • of unauthorized change of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against AT&T Corporation ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and AT&T Corporation may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-170A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-170A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-170A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Worldcom nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1740A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1740A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1740A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ADST IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1741A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1741A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1741A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against PowerNet IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor PowerNet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1742A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1742A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1742A1.txt
  • failed to obtain separate authorizations for each service sold as required by our rules. We find that U.S. Telecom has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that U.S. Telecom's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss U.S. Telecom's liability below. Pursuant to Section 64.1170(b) our rules, U.S. Telecom must forward to SBC an amount equal to 150% of all charges paid by the subscriber to U.S. Telecom, along with copies of any telephone bills issued from U.S. Telecom to the Complainant. Within ten days of receipt of this amount, SBC shall provide a refund or credit to Complainant in the amount of 50% of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1743A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1743A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1743A1.txt
  • of the unauthorized changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Cavalier ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorize carrier nor Cavalier may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1744A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1744A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1744A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against BRW IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Capsule Communications nor BRW may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1745A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1745A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1745A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If a Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-174A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-174A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-174A1.txt
  • 2003. AT&T states in its response that due to a clerical error the Complainant's number was switched. We find that AT&T has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that AT&T's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss AT&T's liability below. Pursuant to Section 64.1170(b) our rules, AT&T must forward to AT&T Broadband an amount equal to 150% of all charges paid by the subscriber to AT&T. Therefore, AT&T must forward to AT&T Broadband 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T Broadband shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-175A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-175A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-175A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-176A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-176A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-176A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1772A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1772A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1772A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1773A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1773A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1773A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1774A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1774A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1774A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with the Commission pursuant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1775A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1775A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1775A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither BellSouth nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1776A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1776A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1776A1.txt
  • of unauthorized change of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against AT&T Corporation ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and AT&T Corporation may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1777A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1777A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1777A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Vartec Telecom Inc.'s Response to Informal Complaint No. 03-S83323, filed October 20, 2003. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1778A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1778A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1778A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Optical Telephone Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor Optical Telephone Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1779A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1779A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1779A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-177A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-177A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-177A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1780A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1780A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1780A1.txt
  • number to be switched after the sales representative dropped off the line as required by our rules. We find that ATC has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that ATC's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss ATC's liability below. Pursuant to Section 64.1170(b) our rules, ATC must forward to SBC an amount equal to 150% of all charges paid by the subscriber to ATC. Therefore, ATC must forward to SBC 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, SBC shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1781A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1781A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1781A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 03-S85455, filed November 25, 2003. If a Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1782A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1782A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1782A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against PromiseVision IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Williams nor PromiseVision may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1783A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1783A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1783A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BTC's Response to Informal Complaint No. IC 03-S85547, received December 30, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1784A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1784A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1784A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against SBA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor SBA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1785A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1785A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1785A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SWBLD's Response to Informal Complaint No. IC 02-S80424, received November 8, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1786A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1786A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1786A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against ADST ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor ADST may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1787A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1787A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1787A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. IC 02-S81163, received December 27, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1788A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1788A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1788A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldxChange's Response to Informal Complaint No. IC 02-S81531, received December 18, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1789A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1789A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1789A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Axces's Response to Informal Complaint No. IC 02-S77260, received August 26, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-178A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-178A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-178A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1790A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1790A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1790A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 02-S71338, received June 6, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1791A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1791A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1791A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. IC 02-S70250, received May 20, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1792A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1792A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1792A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 02-S67640, received March 28, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1793A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1793A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1793A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NOS's Response to Informal Complaint No. IC 02-S67111, received May 10, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1794A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1794A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1794A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Buyersonline.com IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Qwest nor Buyersonline.com may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1795A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1795A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1795A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Primus IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither PowerNet nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1796A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1796A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1796A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel's Response to Informal Complaint No. IC 02-S67988, received April 29, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1797A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1797A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1797A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global's Response to Informal Complaint No. IC 02-S71431, received August 12, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1798A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1798A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1798A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1799A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1799A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1799A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). McLeod's Response to Informal Complaint No. IC 03-S82503, received March 12, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-179A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-179A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-179A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC Cir. 2003). (continued....) Federal Communications Commission DA
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1800A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1800A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1800A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against OTC ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor OTC may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1801A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1801A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1801A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1802A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1802A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1802A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor LDA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1803A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1803A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1803A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CBS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor CBS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1804A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1804A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1804A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT-N IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor AT-N may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1805A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1805A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1805A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Comcast's Response to Informal Complaint No. IC 03-S83135, received May 29, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1806A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1806A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1806A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor LDA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1807A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1807A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1807A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NBWC's Response to Informal Complaint No. IC 03-S84265, received November 24, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1808A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1808A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1808A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDCB IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-180A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-180A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-180A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1823A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1823A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1823A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Vartec's Response to Informal Complaint No. 03-S82617, filed April 10, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1824A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1824A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1824A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Comcast's Response to Informal Complaint No. IC 02-S81785, July 11, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1825A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1825A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1825A1.txt
  • (e)(1) of our rules, including proper customer notice. Comcast, however, failed to follow these requirements. We find that Comcast has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Comcast's actions resulted in an unauthorized change in Complainant's long distance service provider and we discuss Comcast's liability below. 6. Pursuant to Section 64.1170(b) our rules, Comcast must forward to AT&T Corporation an amount equal to 150% of all charges paid by the subscriber to Comcast. Therefore, Comcast must forward to AT&T Corporation 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T Corporation shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1826A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1826A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1826A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1827A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1827A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1827A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1829A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1829A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1829A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Talk IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1830A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1830A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1830A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 02-S70229, July 18, 2002. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1831A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1831A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1831A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1832A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1832A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1832A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1833A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1833A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1833A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against MCI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor MCI may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1834A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1834A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1834A1.txt
  • IDT at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither IDT nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1835A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1835A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1835A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1836A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1836A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1836A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1837A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1837A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1837A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1838A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1838A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1838A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 02-S79557, received January 7, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1839A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1839A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1839A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-183A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-183A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-183A1.txt
  • failed to drop off the line once the three-way connection was established, as required by our rules. We find that OTC has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that OTC's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss OTC's liability below. Pursuant to Section 64.1170(b) our rules, OTC must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to OTC. Therefore, OTC must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-184A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-184A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-184A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Cox's Response to Informal Complaint No. IC 03-I0056394S, received November 14, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1850A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1850A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1850A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against McLeodUSA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor McLeodUSA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1851A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1851A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1851A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDCB IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1852A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1852A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1852A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor LDA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1853A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1853A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1853A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Business Options's Response to Informal Complaint No. IC 01-S48333, received May 10, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1854A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1854A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1854A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against APS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor APS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1855A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1855A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1855A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Advantage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1856A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1856A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1856A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If any Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with the Commission pursuant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1857A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1857A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1857A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. IC 03-S84400, received August 22, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1858A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1858A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1858A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ClearChoice's Response to Informal Complaint No. IC 02-S71443, received June 13, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1859A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1859A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1859A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). McLeodUSA's Response to Informal Complaint No. IC 02-S71646, received August 15, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-185A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-185A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-185A1.txt
  • confirmed through third party verification. OneLink's verifier, however, failed to obtain separate authorizations for each service sold, as required by our rules. OneLink has failed to produce clear and convincing evidence that Complainants authorized carrier changes. Therefore, we find that OneLink's actions resulted in unauthorized changes in Complainants' telecommunications service providers and we discuss OneLink's liability below. Pursuant to Section 64.1170(b) our rules, OneLink must forward to Complainants' authorized carriers an amount equal to 150% of all charges paid by the subscribers to OneLink. Therefore, OneLink must forward to Complainants' authorized carriers 150% of the amount, along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt of this amount, Complainants' authorized carrier
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1860A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1860A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1860A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CoreComm's Response to Informal Complaint No. IC 02-S76437, received July 9, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1861A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1861A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1861A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). McLeodUSA's Response to Informal Complaint No. IC 02-S76311, received July 25, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1862A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1862A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1862A1.txt
  • TeleUno's verifier, however, failed to obtain separate authorizations for each service sold, as required by our rules. We find that TeleUno has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that TeleUno's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss TeleUno's liability below. Pursuant to Section 64.1170(b) our rules, TeleUno must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to TeleUno. Therefore, TeleUno must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1863A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1863A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1863A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBCLD's Response to Informal Complaint No. IC 03-S84199, received August 8, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1864A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1864A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1864A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CoreComm's Response to Informal Complaint No. IC 03-S83013, received July 1, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1865A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1865A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1865A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AllTel's Response to Informal Complaint No. IC 03-S82668, received March 12, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1866A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1866A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1866A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). IOS's Response to Informal Complaint No. IC 03-S82541, received March 25, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1867A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1867A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1867A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 02-S79079, received July 18, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-186A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-186A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-186A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Mercury's Response to Informal Complaint No. IC 02-S76206, received October 28, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1876A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1876A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1876A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). McLeodUSA's Response to Informal Complaint No. 03-S85047, received October 20, 2003. If Complainant is unsatisfied with the resolution of this complaint, such Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1877A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1877A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1877A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1878A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1878A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1878A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global's Response to Informal Complaint No. 02-S81600, received December 6, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1879A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1879A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1879A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. 02-S77221, received August 12, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-187A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-187A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-187A1.txt
  • Advantage's verifier, however, failed to obtain separate authorizations for each service sold, as required by our rules. We find that Advantage has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Advantage's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Advantage's liability below. Pursuant to Section 64.1170(b) our rules, Advantage must forward to SWB an amount equal to 150% of all charges paid by the subscriber to Advantage. Therefore, Advantage must forward to SWB 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, SWB shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1880A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1880A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1880A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 03-S85371, received November 24, 2003. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1881A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1881A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1881A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). McLeodUSA's Response to Informal Complaint No. 03-I0055261S, September 19, 2003. Ifa Complainant is unsatisfied with the resolution of its complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1882A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1882A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1882A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). US Connect's Response to Informal Complaint No. 03-S82846, April 14, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1883A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1883A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1883A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Business IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor Business may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1884A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1884A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1884A1.txt
  • unauthorized change of the respective telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against OneLink ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and OneLink may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1885A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1885A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1885A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If any Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1886A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1886A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1886A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Bullseye IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Bullseye may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1887A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1887A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1887A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Covista nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1888A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1888A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1888A1.txt
  • 011's verifier, however, failed to confirm the telephone number to be switched as required by our rules. We find that 011 has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that 011's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss 011's liability below. Pursuant to Section 64.1170(b) our rules, 011 must forward to BellSouth amount equal to 150% of all charges paid by the subscriber to 011, along with copies of any telephone bills issued from 011 to the Complainant. Within ten days of receipt of this amount, BellSouth shall provide a refund or credit to Complainant in the amount of 50% of all charges paid by
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1889A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1889A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1889A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OneLink IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-188A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-188A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-188A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Advantage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1890A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1890A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1890A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Acceris IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Verizon nor Acceris may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1891A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1891A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1891A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ATS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor ATS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1892A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1892A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1892A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Globalinx IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor Globalinx may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1893A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1893A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1893A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither StarTec nor Excel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1894A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1894A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1894A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Business IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Business may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1895A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1895A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1895A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 02-S79007, received March 21, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1896A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1896A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1896A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against TeleUno IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor TeleUno may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1897A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1897A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1897A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Acceris IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor Acceris may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1898A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1898A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1898A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Business ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carriers nor Business may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1899A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1899A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1899A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. 03-S82348, received March 6, 2003. If Complainant is unsatisfied with the resolution of this complaint, such Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-189A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-189A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-189A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against UKI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor UKI may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1900A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1900A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1900A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1901A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1901A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1901A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Business IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor Business may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1902A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1902A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1902A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WCSS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Qwest nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1907A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1907A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1907A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBCLD's Response to Informal Complaint No. IC 03-S83387, received May 20, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1908A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1908A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1908A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Business's Response to Informal Complaint No. IC 03-S82264, received September 15, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1909A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1909A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1909A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Business Options's Response to Informal Complaint No. IC 02-S67119, received March 19, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-190A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-190A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-190A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OTC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor OTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1910A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1910A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1910A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor Excel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1911A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1911A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1911A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against VLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor VLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1912A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1912A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1912A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldxChange's Response to Informal Complaint No. IC 03-S82275, received February 26, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1913A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1913A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1913A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BCLD's Response to Informal Complaint No. IC 02-S81614, received May 5, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1914A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1914A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1914A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. IC 03-S84866, received October 20, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1915A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1915A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1915A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If any Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1916A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1916A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1916A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If any Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1917A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1917A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1917A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If any Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1918A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1918A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1918A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If any Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with the Commission pursuant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1919A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1919A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1919A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BDP's Response to Informal Complaint No. IC 02-S76414, received July 26, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-191A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-191A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-191A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Affinity IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Affinity may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1920A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1920A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1920A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. IC 02-S66759, received February 25, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1922A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1922A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1922A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 03-S82107, April 9, 2003. If Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1923A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1923A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1923A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against RCN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T, Ameritech nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1924A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1924A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1924A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CloseCall's Response to Informal Complaint No. 02-S79057, received March 31, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1925A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1925A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1925A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Comcast IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor Comcast may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1926A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1926A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1926A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ITC^DeltaCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor ITC^DeltaCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1927A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1927A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1927A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). RSL's Response to Informal Complaint No. IC 02-S71451, received June 20, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1928A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1928A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1928A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Acceris's Response to Informal Complaint No. IC 03-S82501, received September 26, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1929A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1929A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1929A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If any Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-192A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-192A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-192A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDCB IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither TTI National nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1930A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1930A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1930A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If any Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1931A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1931A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1931A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If any Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1932A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1932A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1932A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If any Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1935A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1935A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1935A1.txt
  • the unauthorized changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against INC 21 ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorize carrier nor INC 21 may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1936A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1936A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1936A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against APS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor APS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1937A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1937A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1937A1.txt
  • 2003. ADST did not submit a third party verification or letter of agency required by our rules. We find that ADST has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that ADST's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss ADST's liability below. Pursuant to Section 64.1170(b) our rules, ADST must forward to AT&T Complainant's telecommunications service period an amount equal to 150% of all charges paid by the subscriber to ADST. Therefore, ADST must forward to 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1938A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1938A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1938A1.txt
  • Covista did not submit a third party verification or letter of agency as required by our rules. We find that Covista has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Covista's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Covista's liability below. Pursuant to Section 64.1170(b) our rules, Covista must forward to Verizon Complainant's telecommunications service provider an amount equal to 150% of all charges paid by the subscriber to Covista. Therefore, Covista must forward to 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1939A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1939A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1939A1.txt
  • 2003. Buyersonline did not submit a third party verification or letter of agency required by our rules. We find that Buyersonline has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Buyersonline's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Buyersonline's liability below. Pursuant to Section 64.1170(b) our rules, Buyersonline must forward to Sprint Complainant's telecommunications service provider an amount equal to 150% of all charges paid by the subscriber to Buyersonline. Therefore, Buyersonline must forward to 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Sprint shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1940A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1940A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1940A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Business IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Business may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1941A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1941A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1941A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Optical IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Optical may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1942A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1942A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1942A1.txt
  • party verifier, however, failed to obtain separate authorizations for each service sold as required by our rules. We find that OneLink has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that OneLink's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss OneLink's liability below. Pursuant to Section 64.1170(b) our rules, OneLink must forward to Vartec Complainant's an amount equal to 150% of all charges paid by the subscriber to OneLink. Therefore, OneLink must forward to 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Vartec shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1943A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1943A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1943A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1947A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1947A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1947A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1948A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1948A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1948A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor AT&T Corporation may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1949A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1949A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1949A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel Telecommunications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Excel Telecommunications, Inc. may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1950A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1950A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1950A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and AT&T Corporation may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1951A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1951A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1951A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest Communications's Response to Informal Complaint No. 03-I0073418S, filed January 19, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1952A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1952A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1952A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1953A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1953A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1953A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel Telecommunications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Southwestern Bell nor Excel Telecommunications may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1954A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1954A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1954A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If any Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1955A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1955A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1955A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If any Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1959A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1959A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1959A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WCSS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1960A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1960A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1960A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Spectrotel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Spectrotel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1961A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1961A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1961A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Amtic IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor Amtic may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1962A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1962A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1962A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against New Access IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor New Access may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1963A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1963A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1963A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Hargray's Response to Informal Complaint No. 02-S71449, received June 4, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1964A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1964A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1964A1.txt
  • of the unauthorized changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Globcom ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorize carrier nor Globcom may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1965A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1965A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1965A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UKI Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor UKI Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1966A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1966A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1966A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Optical IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Optical may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1967A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1967A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1967A1.txt
  • the unauthorized change. 6. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Connect America IS GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor Connect America may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1968A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1968A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1968A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against IP IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor IP may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1969A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1969A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1969A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against IDT ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carriers nor IDT may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1970A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1970A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1970A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Sage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Southwestern Bell nor Sage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1971A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1971A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1971A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against UKI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and UKI may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1972A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1972A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1972A1.txt
  • party verifier, however, failed to obtain separate authorizations for each service sold as required by our rules. We find that OneLink has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that OneLink's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss OneLink's liability below. Pursuant to Section 64.1170(b) our rules, OneLink must forward to Sprint Complainant's local exchange carrier an amount equal to 150% of all charges paid by the subscriber to OneLink. Therefore, OneLink must forward to 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Sprint shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1973A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1973A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1973A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against New Century IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1974A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1974A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1974A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Broadwing's Response to Informal Complaint No. 03-I0050698S, received November 3, 2003. If Complainant is unsatisfied with the resolution of this complaint, such Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1975A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1975A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1975A1.txt
  • unauthorized change of the respective telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against UKI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and UKI may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1977A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1977A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1977A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1979A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1979A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1979A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). International's Response to Informal Complaint No. IC 03-S83810, received June 19, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-197A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-197A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-197A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against OneLink ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor OneLink may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1980A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1980A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1980A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Preferred Billing's Response to Informal Complaint No. IC 02-S79615, received September 25, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1987A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1987A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1987A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. 02-S70228, received April 9, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1988A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1988A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1988A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Lightyear's Response to Informal Complaint No. 02-S77355, received August 15, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1989A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1989A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1989A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global's Response to Informal Complaint No. 02-S79771, received October 1, 2002. If Complainant is unsatisfied with the resolution of this complaint, such Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-198A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-198A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-198A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Advantage ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor Advantage may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1990A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1990A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1990A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Buyersonline's Response to Informal Complaint No. 03-S85018, received November 13, 20023. If Complainant is unsatisfied with the resolution of this complaint, such Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1991A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1991A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1991A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). USAT's Response to Informal Complaint No. IC 02-S73538, received February 11, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1992A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1992A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1992A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ComTech 21's Response to Informal Complaint No. IC 02-S71676, received June 25, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1993A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1993A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1993A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 03-S82355, received June 17, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-199A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-199A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-199A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC's Response to Informal Complaint No. IC 02-S82046, received May 28, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-200A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-200A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-200A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Advantage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-201A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-201A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-201A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-202A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-202A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-202A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against SBA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor SBA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-203A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-203A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-203A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Universal ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor Universal may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-204A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-204A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-204A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against 011 IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither APS nor 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-205A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-205A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-205A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against 011 IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor 011may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2088A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2088A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2088A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2089A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2089A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2089A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 02-S80184, received January 7, 2003. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of their
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-208A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-208A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-208A1.txt
  • if the person on the call wanted to make the carrier change, as required by our rules. We find that LDA has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that LDA's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss LDA's liability below. Pursuant to Section 64.1170(b) our rules, LDA must forward to Excel an amount equal to 150% of all charges paid by the subscriber to LDA. Therefore, LDA must forward to Excel 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Excel shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2090A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2090A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2090A1.txt
  • CIT at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither CIT nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2091A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2091A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2091A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against MCI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainants' authorized carriers nor MCI may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2094A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2094A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2094A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against American Phone Services, Corp. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Southwestern Bell nor American Phone Services, Corp. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2095A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2095A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2095A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred AT&T Corporation may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2096A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2096A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2096A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2097A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2097A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2097A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Coordinated Billing Services IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Excel nor Coordinated Billing Services may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2098A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2098A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2098A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Full Service Network IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Full Service Network may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2099A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2099A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2099A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Matrix Telecom's Response to Informal Complaint No. 03-S82980, filed April 7, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-209A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-209A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-209A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2102A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2102A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2102A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BullsEye's Response to Informal Complaint No. IC 03-S84239, received July 29, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2103A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2103A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2103A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against LCR ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor LCR may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2104A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2104A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2104A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor Excel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2105A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2105A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2105A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Momentum IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor Momentum may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2106A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2106A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2106A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Covista's Response to Informal Complaint No. IC 03-S84205, received October 28, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2107A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2107A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2107A1.txt
  • collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against TFN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor TFN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. IT IS FURTHER ORDERED that a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2108A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2108A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2108A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 02-S81346, received June 23, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2109A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2109A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2109A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OTC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor OTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-210A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-210A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-210A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDCB IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2110A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2110A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2110A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-211A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-211A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-211A1.txt
  • and UKI responded on December 4, 2003. UKI states Complainant's service was switched due to technical difficulties. We find that UKI has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that UKI's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss UKI's liability below. Pursuant to Section 64.1170(b) our rules, UKI must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to UKI. Therefore, UKI must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-212A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-212A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-212A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Granite ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor Granite may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2136A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2136A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2136A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 03-S85370, December 15, 2003. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2137A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2137A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2137A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against INC21 IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor INC21 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2138A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2138A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2138A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Business Response to Informal Complaint No. 03-I0024747, received April 7, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2139A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2139A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2139A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. 03-S85005, March 9, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2140A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2140A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2140A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VarTec's Response to Informal Complaint No. 02-S81137, December 18, 2002. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2141A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2141A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2141A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Budget IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Budget may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2142A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2142A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2142A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CloseCall IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor CloseCall may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2143A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2143A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2143A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Optical IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier not Optical may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-214A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-214A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-214A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Vox IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Vox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2163A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2163A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2163A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 02-S73367, received June 6, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2164A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2164A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2164A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ezTel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor ezTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2165A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2165A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2165A1.txt
  • did not submit a third party verification (TPV) or letter of agency, as required by our rules. We find that UKI has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that UKI's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss UKI's liability below. Pursuant to Section 64.1170(b) our rules, UKI must forward to Wordnet an amount equal to 150% of all charges paid by the subscriber to UKI. Therefore, UKI must forward to Wordnet 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Wordnet shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2166A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2166A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2166A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv's Response to Informal Complaint No. IC 03-S84371, received May 21, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2167A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2167A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2167A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel's Response to Informal Complaint No. IC 03-S82869, received September 24, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2168A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2168A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2168A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global's Response to Informal Complaint No. IC 02-S76615, received October 23, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2169A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2169A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2169A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BCLD's Response to Informal Complaint No. IC 02-S71287, received August 9, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2170A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2170A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2170A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WCSS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2171A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2171A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2171A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ESS's Response to Informal Complaint No. IC 03-S84501, received January 7, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2172A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2172A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2172A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Acceris's Response to Informal Complaint No. IC 03-S84071, received July 29, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2173A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2173A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2173A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UKI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2174A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2174A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2174A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CTS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2175A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2175A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2175A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Ionex's Response to Informal Complaint No. IC 02-S73392, received August 26, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2176A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2176A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2176A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Business Options's Response to Informal Complaint No. IC 02-S67613, received April 4, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2177A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2177A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2177A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). McLeod's Response to Informal Complaint No. IC 02-S74489, received September 4, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2178A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2178A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2178A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CoreComm's Response to Informal Complaint No. IC 02-S81338, received July 1, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2179A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2179A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2179A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 02-S81069, received October 29, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-217A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-217A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-217A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2180A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2180A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2180A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 02-S76611, received December 4, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2181A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2181A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2181A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Z-Tel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor Z-Tel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2182A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2182A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2182A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If any Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2183A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2183A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2183A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Americatel's Response to Informal Complaint No. IC 02-S81839, received February 11, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2184A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2184A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2184A1.txt
  • Clearworld's verifier, however, failed to confirm the telephone number to be switched, as required by our rules. We find that Clearworld has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Clearworld's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Clearworld's liability below. Pursuant to Section 64.1170(b) our rules, Clearworld must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Clearworld. Therefore, Clearworld must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2185A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2185A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2185A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against RCN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2186A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2186A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2186A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against USAN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor USAN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-218A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-218A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-218A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2192A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2192A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2192A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Matrix's Response to Informal Complaint No. IC 03-S84194, received July 22, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2193A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2193A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2193A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ALLTEL's Response to Informal Complaint No. IC 03-S84026, received July 16, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2194A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2194A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2194A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Vartec's Response to Informal Complaint No. IC 03-S83384, received May 28, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2195A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2195A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2195A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against eLEC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor eLEC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2196A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2196A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2196A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against U.S. Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor U.S. Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2197A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2197A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2197A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Primus's Response to Informal Complaint No. IC 03-S82365, received March 17, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2198A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2198A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2198A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk America's Response to Informal Complaint No. IC 03-I0036558S, received July 14, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2199A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2199A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2199A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Comcast's Response to Informal Complaint No. IC 03-S84025, received November 28, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-219A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-219A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-219A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint Response to Informal Complaint No. IC 03-S85094, December 23, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2200A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2200A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2200A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against TFN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor TFN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2201A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2201A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2201A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Integretel's Response to Informal Complaint No. IC 02-S76850, received August 2, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2202A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2202A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2202A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). IDT's Response to Informal Complaint No. IC 03-I0048037S, received August 19, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2203A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2203A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2203A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BOptions's Response to Informal Complaint No. IC 03-S84934, received October 20, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2204A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2204A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2204A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Americatel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor Americatel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2205A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2205A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2205A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global's Response to Informal Complaint No. IC 03-S84718, received October 1, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2206A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2206A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2206A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Connect America ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Connect America may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2207A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2207A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2207A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against VES IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor VES may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2208A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2208A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2208A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Primus's Response to Informal Complaint No. IC 02-S67113, received March 20, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2209A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2209A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2209A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against SWBLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor SWBLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-220A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-220A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-220A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 03-I0062992S, December 23, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2210A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2210A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2210A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC's Response to Informal Complaint No. IC 03-S82638, received March 25, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2211A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2211A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2211A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against UKI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor UKI may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2212A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2212A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2212A1.txt
  • collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against RRLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor RRLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. IT IS FURTHER ORDERED that a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2213A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2213A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2213A1.txt
  • collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OneStar IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor OneStar may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. IT IS FURTHER ORDERED that a copy of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2216A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2216A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2216A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2217A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2217A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2217A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If any Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2218A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2218A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2218A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If any Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2219A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2219A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2219A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2220A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2220A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2220A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Primus Telecommunications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Primus Telecommunications, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2221A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2221A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2221A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against McLeod USA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor McLeod USA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2222A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2222A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2222A1.txt
  • failed to submit a third party verification recording or letter of authorization as required by our rules. We find that Globcom has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Globcom's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Globcom's liability below. Pursuant to Section 64.1170(b) our rules, Globcom must forward to Network Enhanced an amount equal to 150% of all charges paid by the subscriber to Globcom. Therefore, Globcom must forward to Network Enhanced 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Network Enhanced shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2223A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2223A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2223A1.txt
  • the time of the AT&T. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Buyers Online nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2224A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2224A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2224A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel Telecommunication's Response to Informal Complaint No. 03-S83620, filed October 6, 2003. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2225A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2225A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2225A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 03-S83186, filed May 19, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2226A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2226A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2226A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 02-S76267 received July 9, 2002. If Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2227A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2227A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2227A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC 03-S82190, received February 28, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2228A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2228A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2228A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Globcom Telecommunications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred Network Enhanced Technologies nor Globcom Telecommunications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2229A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2229A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2229A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Acceris Communications Partners IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Acceris Communications Partners may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2230A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2230A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2230A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2232A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2232A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2232A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. 02-B0011332, February 21, 2003. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086 (DC Cir.2003).
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2233A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2233A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2233A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BOI's Response to Informal Complaint No. 02-S76440, June 26, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2234A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2234A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2234A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with the Commission pursuant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2235A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2235A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2235A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OTC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred MCI nor OTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2236A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2236A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2236A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2237A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2237A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2237A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2238A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2238A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2238A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2239A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2239A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2239A1.txt
  • Plus admits that it mistakenly switched Complainant's service during a change in wholesale carriers. We find that Discount Plus has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Discount Plus's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Discount Plus's liability below. Pursuant to Section 64.1170(b) our rules, Discount Plus must forward to MCI an amount equal to 150% of all charges paid by the subscriber to Discount Plus. Therefore, Discount Plus must forward to MCI 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, MCI shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2240A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2240A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2240A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ADST's Response to Informal Complaint No. IC 02-B0011249, received February 28, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2241A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2241A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2241A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Yestel's Response to Informal Complaint No. IC 02-S80867, received November 5, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2242A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2242A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2242A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDC's Response to Informal Complaint No. IC 02-S81387, received December 19, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2243A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2243A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2243A1.txt
  • collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ADST IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. IT IS FURTHER ORDERED that a copy of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2244A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2244A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2244A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CTS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2245A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2245A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2245A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Yestel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor Yestel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2246A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2246A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2246A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against McLeodUSA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor McLeodUSA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2247A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2247A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2247A1.txt
  • collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ADST IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. IT IS FURTHER ORDERED that a copy of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2248A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2248A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2248A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Primus IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Primus nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2249A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2249A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2249A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). USAT's Response to Informal Complaint No. IC 02-S67851, received April 20, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-224A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-224A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-224A1.txt
  • 2003. Verizon did not submit a third party verification or letter of agency required by our rules. We find that Verizon has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Verizon's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Verizon's liability below. Pursuant to Section 64.1170(b) our rules, Verizon must forward to AT&T Complainant's telecommunications service provider carrier an amount equal to 150% of all charges paid by the subscriber to Verizon. Therefore, Verizon must forward to 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-225A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-225A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-225A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Toll Free's Response to Informal Complaint No. 02-S80696, November 6, 2003. Federal Communications Commission DA 04-225 Federal Communications Commission DA 04-225 S � - �
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-226A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-226A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-226A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global's Response to Informal Complaint No. 02-S70237, June 3, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2270A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2270A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2270A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Clear Choice's Response to Informal Complaint No. IC 03-S85566, received December 29, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2271A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2271A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2271A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. IC 03-I0063996S, received June 10, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2272A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2272A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2272A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Vox IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor Vox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2273A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2273A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2273A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. IC 03-S85853, received February 27, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2274A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2274A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2274A1.txt
  • Americatel did not submit a third party verification or letter of agency, as required by our rules. We find that Americatel has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Americatel's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Americatel's liability below. Pursuant to Section 64.1170(b) our rules, Americatel must forward to Southwestern Bell (SBC) an amount equal to 150% of all charges paid by the subscriber to Americatel. Therefore, Americatel must forward to SBC 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, SBC shall provide a refund
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2275A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2275A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2275A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Oregon's Response to Informal Complaint No. IC 03-S85223, received November 13, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2276A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2276A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2276A1.txt
  • Primus did not submit a third party verification or letter of agency, as required by our rules. We find that Primus has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Primus's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Primus's liability below. Pursuant to Section 64.1170(b) our rules, Primus must forward to Net895 an amount equal to 150% of all charges paid by the subscriber to Primus. Therefore, Primus must forward to Net895 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Net895 shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2277A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2277A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2277A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor LDA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2278A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2278A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2278A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Globcom ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor Globcom may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2279A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2279A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2279A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). McLeodUSA's Response to Informal Complaint No. IC 03-S84687, received August 28, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-227A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-227A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-227A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global's Response to Informal Complaint No. 03-S84766, October 3, 2003. Federal Communications Commission DA 04-227 Federal Communications Commission DA 04-227 X � , - �
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2280A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2280A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2280A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk America's Response to Informal Complaint No. IC 03-S85005, received October 31, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2281A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2281A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2281A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Primus IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2282A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2282A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2282A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VLD's Response to Informal Complaint No. IC 03-S85344, received December 4, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2283A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2283A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2283A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Comcast's Response to Informal Complaint No. IC 03-S85165, received November 19, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2284A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2284A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2284A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv's Response to Informal Complaint No. IC 03-S85122, received December 9, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2285A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2285A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2285A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 03-I0074858S, received February 20, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2286A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2286A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2286A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Telco's Response to Informal Complaint No. IC 03-S85400, received February 10, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2287A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2287A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2287A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel's Response to Informal Complaint No. IC 03-I0053512S, received October 15, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2288A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2288A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2288A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NAC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor NAC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2289A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2289A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2289A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Universal IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor Universal may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-228A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-228A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-228A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Voicenet's Response to Informal Complaint No. 03-S82438, November 14, 2003. Federal Communications Commission DA 04-228 Federal Communications Commission DA 04-228 R � '' � `
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2290A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2290A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2290A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2291A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2291A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2291A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 02-S76249, received July 18, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2292A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2292A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2292A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Vox IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor Vox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2293A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2293A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2293A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against 011 IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-229A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-229A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-229A1.txt
  • to drop off the line once the three way connection was established as required by our rules. We find that Optical has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Optical's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Optical's liability below. Pursuant to Section 64.1170(b) our rules, Optical must forward to AT&T Complainant's telecommunications service provider an amount equal to 150% of all charges paid by the subscriber to Optical. Therefore, Optical must forward to 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2303A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2303A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2303A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor LDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2304A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2304A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2304A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. 03-S83249, received May 27, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2305A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2305A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2305A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 02-B0011331, received February 19, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2306A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2306A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2306A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel Telecommunication's Response to Informal Complaint No. 03-S83620, filed October 6, 2003. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2307A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2307A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2307A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against U.S. Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor U.S. Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2308A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2308A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2308A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. 03-S82830, received May 6, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2309A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2309A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2309A1.txt
  • ClearWorld's verifier, however, failed to confirm the telephone number to be switched as required by our rules. We find that ClearWorld has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that ClearWorld's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss ClearWorld's liability below. Pursuant to Section 64.1170(b) our rules, ClearWorld must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to ClearWorld, along with copies of any telephone bills issued from ClearWorld to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2310A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2310A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2310A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Opex's Response to Informal Complaint No. 03-S83444, received May 25, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2311A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2311A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2311A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Vox IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Vox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2312A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2312A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2312A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor Excel Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2313A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2313A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2313A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NCT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Opex nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2314A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2314A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2314A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against International IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither EDS Telecom nor International may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2315A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2315A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2315A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Network's Response to Informal Complaint No. 04-S86400, received April 19, 20043. If Complainant is unsatisfied with the resolution of this complaint, such Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2318A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2318A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2318A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Opex's Response to Informal Complaint No. 02-S81310, received July 10, 2003. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2319A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2319A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2319A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's, Response to Informal Complaint No. IC 03-S83767, received June 10, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2320A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2320A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2320A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel's Response to Informal Complaint No. 02-S80451, received November 18, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2321A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2321A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2321A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Discount's, Response to Informal Complaint No. IC 03-S84425, received August 21, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2322A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2322A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2322A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel's Response to Informal Complaint No. 03-I0072951S, received February 16, 2004. If Complainant is unsatisfied with the resolution of this complaint, such Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2323A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2323A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2323A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Frontier IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Frontier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2324A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2324A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2324A1.txt
  • failed to confirm the telephone number to be switched as required by our rules. We find that Clear World has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Clear World's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Clear World's liability below. Pursuant to Section 64.1170(b) our rules, Clear World must forward to MCI Complainant's telecommunications service provider carrier an amount equal to 150% of all charges paid by the subscriber to Clear World. Therefore, Clear World must forward to 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2325A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2325A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2325A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). EconoDial's Response to Informal Complaint No. IC 03-S84906, received April 3, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2326A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2326A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2326A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cavalier IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2327A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2327A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2327A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. 02-B0003652, received November 20, 20023. If Complainant is unsatisfied with the resolution of this complaint, such Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2328A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2328A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2328A1.txt
  • of the unauthorized changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Excel ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorize carrier nor Excel may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2329A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2329A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2329A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). eMeritus's Response to Informal Complaint No. 03-S82677, received April 24, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2350A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2350A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2350A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Integretel's Response to Informal Complaint No. IC 03-I0077169S, received February 26, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2351A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2351A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2351A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). USLD's Response to Informal Complaint No. IC 03-I0053410S, received October 3, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2352A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2352A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2352A1.txt
  • our rules, including proper customer notice. Connect America, however, failed to follow these procedures. We find that Connect America has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Connect America's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Connect America's liability below. Pursuant to Section 64.1170(b) our rules, Connect America must forward to Qwest an amount equal to 150% of all charges paid by the subscriber to Connect America. Therefore, Connect America must forward to Qwest 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Qwest shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2353A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2353A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2353A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UKI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2354A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2354A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2354A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SWBLD's Response to Informal Complaint No. IC 02-S82257, received February 28, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2355A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2355A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2355A1.txt
  • submit a third party verification or letter of agency, as required by our rules. We find that ComTech 21 has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that ComTech 21's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss ComTech 21's liability below. Pursuant to Section 64.1170(b) our rules, ComTech 21 must forward to Nextel an amount equal to 150% of all charges paid by the subscriber to ComTech 21. Therefore, ComTech 21 must forward to Nextel150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Nextel shall provide a refund
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2356A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2356A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2356A1.txt
  • admits that it mistakenly switched Complainant's service back to Primus after the Complainant switched to another carrier. We find that Primus has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Primus's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Primus's liability below. Pursuant to Section 64.1170(b) our rules, Primus must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Primus. Therefore, Primus must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2357A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2357A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2357A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SWBLD's Response to Informal Complaint No. IC 02-B0012001, received February 4, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2360A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2360A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2360A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2361A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2361A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2361A1.txt
  • the consumer to de-select any services it did not want to switch in violation of our rules. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to LDMI Telecommunications (LDMI) an amount equal to 150% of all charges paid by the subscriber to Sprint. Therefore, Sprint must forward to LDMI 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, LDMI shall provide a refund
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2362A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2362A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2362A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of their complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2363A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2363A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2363A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint Response to Informal Complaint No. IC 03-S84078, July 25, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2364A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2364A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2364A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2365A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2365A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2365A1.txt
  • provide an independent English translation of its third party verification tape, despite several requests from the Commission. We find that MCI has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that MCI's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss MCI's liability below. Pursuant to Section 64.1170(b) our rules, MCI must forward to Worldxchange an amount equal to 150% of all charges paid by the subscriber to MCI. Therefore, MCI must forward to Worldxchange 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, MCI shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2366A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2366A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2366A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred AT&T Corporation nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2367A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2367A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2367A1.txt
  • provide a letter of agency or a third party verification tape completed by the other customer. We find that MCI has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that MCI's actions resulted in an unauthorized change in Complainant's long distance service provider and we discuss MCI's liability below. Pursuant to Section 64.1170(b) our rules, MCI must forward to Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to MCI. Therefore, MCI must forward to Complainant's authorized carrier150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Complainant's authorized carrier shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2368A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2368A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2368A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If any Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2369A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2369A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2369A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI Metro IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor MCI Metro may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2370A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2370A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2370A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Comcast Telephony's Response to Informal Complaint No. 03-S82870, filed April 8, 2003. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2371A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2371A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2371A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). eMeritus's Response to Informal Complaint No. 03-S82677, received April 24, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2372A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2372A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2372A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Opex IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred MCI nor Opex may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2373A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2373A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2373A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against ClearWorld ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and ClearWorld may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2374A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2374A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2374A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). America's Response to Informal Complaint No. IC 03-S84080, received September 17, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2375A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2375A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2375A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 03-S83870, received June 30, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2376A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2376A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2376A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 03-S85375, received November 24, 2003. If Complainant is unsatisfied with the resolution of this complaint, such Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2377A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2377A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2377A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Broadband's Response to Informal Complaint No. 02-S79778, received January 27, 2003. If Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2378A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2378A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2378A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Integretel's Response to Informal Complaint No. 02-S81966, received February 4, 2003. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2379A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2379A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2379A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Opex's Response to Informal Complaint No. 03-S83444, received May 25, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2380A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2380A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2380A1.txt
  • party verifier, however, failed to obtain separate authorizations for each service sold as required by our rules. We find that TeleUno has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that TeleUno's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss TeleUno's liability below. Pursuant to Section 64.1170(b) our rules, TeleUno must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to TeleUno, along with copies of any telephone bills issued from TeleUno to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2381A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2381A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2381A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AllTel Telecommunications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred Verizon nor AllTel Telecommunications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2382A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2382A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2382A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Clear World IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred American Tel Corporation nor Clear World may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2383A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2383A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2383A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Southwestern Bell Telephone Company nor LDA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2384A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2384A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2384A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Integretel's Response to Informal Complaint No. 02-S81966, received February 4, 2003. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2385A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2385A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2385A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ezTel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Qwest nor ezTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2386A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2386A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2386A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Opex IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Southwestern Bell Telephone Company nor Opex may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2390A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2390A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2390A1.txt
  • party verifier, however, failed to obtain separate authorizations for each service sold as required by our rules. We find that OneLink has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that OneLink's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss OneLink's liability below. Pursuant to Section 64.1170(b) our rules, OneLink must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to OneLink, along with copies of any telephone bills issued from OneLink to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2397A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2397A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2397A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC-03-S82332, received March 21, 2003. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2398A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2398A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2398A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global Crossing Telecommunications, Inc.'s Response to Informal Complaint No. 03-S84993, received October 30, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2399A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2399A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2399A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If any Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2400A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2400A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2400A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's, Response to Informal Complaint IC No. 03-S82070, received February 28, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2401A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2401A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2401A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. Verizon Long Distance's Response to Informal Complaint No. IC-03-I0028662, received May 16, 2003. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2402A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2402A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2402A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). PowerNet Global 's Response to Informal Complaint No. 03-S84856, received October 10, 2003. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2403A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2403A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2403A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Ameritech IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Ameritech may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2404A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2404A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2404A1.txt
  • 64.1120 (e)(1) of our rules, including proper customer notice. CAI, however, failed to follow these procedures. We find that CAI has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that CAI's actions resulted in an unauthorized change in Complainant's long distance service provider and we discuss CAI's liability below. Pursuant to Section 64.1170(b) our rules, CAI must forward to Qwest an amount equal to 150% of all charges paid by the subscriber to CAI. Therefore, CAI must forward to Qwest 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Qwest shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2405A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2405A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2405A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against One Link Communications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T Corporation nor One Link Communications, Inc. xcv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2406A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2406A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2406A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If any Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2407A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2407A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2407A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Inetba's Response to Informal Complaint No. IC 02-S71960, received June 5, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2408A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2408A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2408A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 02-S81322, received December 13, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2409A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2409A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2409A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Telecom USA's Response to Informal Complaint No. IC 03-S85161, received November 24, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2410A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2410A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2410A1.txt
  • McLeodUSA responded on August 28, 2003. McLeodUSA admits that it mistakenly switched Complainant back to its service. We find that McLeodUSA has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that McLeodUSA's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss McLeodUSA's liability below. Pursuant to Section 64.1170(b) our rules, McLeodUSA must forward to Sage Telecom an amount equal to 150% of all charges paid by the subscriber to McLeodUSA. Therefore, McLeodUSA must forward to Sage Telecom 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Sage Telecom shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2411A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2411A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2411A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WCSS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2412A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2412A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2412A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against RRLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor RRLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2413A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2413A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2413A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ADST IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2414A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2414A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2414A1.txt
  • SBC's verifier, however, failed to confirm the telephone number to be switched, as required by our rules. We find that SBC has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that SBC's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss SBC's liability below. Pursuant to Section 64.1170(b) our rules, SBC must forward to MCI an amount equal to 150% of all charges paid by the subscriber to SBC. Therefore, SBC must forward to MCI 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, MCI shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2415A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2415A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2415A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Vox IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor Vox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2416A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2416A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2416A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LCR's Response to Informal Complaint No. IC 02-S69165, received July 2, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2417A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2417A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2417A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If any Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with the Commission pursuant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2418A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2418A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2418A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 02-S74907, received March 21, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2419A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2419A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2419A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against 011 IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2420A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2420A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2420A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Broadwing's Response to Informal Complaint No. IC 02-B0010195, received April 4, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2422A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2422A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2422A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. Sprint's Response to Informal Complaint No. IC-02-S77096, received August 16, 2002. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2423A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2423A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2423A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086 (DC Cir.2003). If a Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2424A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2424A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2424A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2425A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2425A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2425A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. 02-S76397, received August 21, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2426A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2426A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2426A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. IC 02-S81601, received January 13, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2427A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2427A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2427A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Touch's Response to Informal Complaint No. 02-S80455, received November 14, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2428A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2428A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2428A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Primus's Response to Informal Complaint No. IC 02-S81124, received January 27, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2430A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2430A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2430A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. IC-02-S67622, received March 26, 2002. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2431A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2431A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2431A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Somerset's Response to Informal Complaint No. IC-02-S81962, received January 30, 2003. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2432A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2432A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2432A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. 01-S55578, August 8, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2433A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2433A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2433A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-246A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-246A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-246A1.txt
  • party verifiers, however, failed to obtain separate authorizations for each service sold as required by our rules. We find that WorldCom has failed to produce clear and convincing evidence that Complainants authorized a carrier change. Therefore, we find that WorldCom's actions resulted in an unauthorized change in Complainants' telecommunications service providers and we discuss WorldCom's liability below. Pursuant to Section 64.1170(b) our rules, WorldCom must forward to Complainants' authorized carriers an amount equal to 150% of all charges paid by the subscriber to WorldCom. Therefore, WorldCom must forward to Complainants' authorized carriers 150% of the amount, along with copies of any telephone bills issued from the company to each Complainant. Within ten days of receipt of this amount, Complainants' authorized carriers
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2476A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2476A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2476A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2510A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2510A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2510A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC-03-F0021767, received March 25, 2003. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2511A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2511A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2511A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2555A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2555A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2555A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2556A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2556A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2556A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If any Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2557A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2557A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2557A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against QuantumLink Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred QuantumLink Communications may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2558A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2558A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2558A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest Communications, Inc.'s Response to Informal Complaint No. 02-S68124, received April 18, 2002. If Complainant is unsatisfied with the resolution of this complaint, such Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2559A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2559A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2559A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Universal Telecommunications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Southwestern Bell nor Universal may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2560A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2560A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2560A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Southwestern Bell Telephone Company IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T Corporation nor Southwestern Bell Telephone Company may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2561A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2561A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2561A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global Crossing Telecommunications, Inc.'s Response to Informal Complaint No. IC-03-B0021109, received March14, 2003. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2562A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2562A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2562A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If any Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2563A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2563A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2563A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI, Inc.'s Response to Informal Complaint No. 02-S66700, filed February 19, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2564A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2564A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2564A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 03-S82707, filed April 9, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2565A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2565A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2565A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Flat Rate Long Distance Inc.'s Response to Informal Complaint No. 01-S42780, filed April 23, 2001. If Complainant is unsatisfied with the resolution of this complaint,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2566A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2566A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2566A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Comcast IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither ACN nor Comcast may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2567A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2567A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2567A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against RCN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2568A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2568A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2568A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against RCN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2569A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2569A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2569A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2570A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2570A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2570A1.txt
  • drop off the line the line once the three-way connection was established, as required by our rules. We find that RCN has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that RCN's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss RCN's liability below. Pursuant to Section 64.1170(b) our rules, RCN must forward to Ameritech an amount equal to 150% of all charges paid by the subscriber to RCN. Therefore, RCN must forward to Ameritech 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Ameritech shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2571A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2571A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2571A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Certified Mail Receipt to Informal Complaint No. IC 02-S77252, received by Network on July 26, 2002. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2572A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2572A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2572A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). IDT's Response to Informal Complaint No. IC 02-S67998, received July 29, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2573A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2573A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2573A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OTC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor OTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2574A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2574A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2574A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OTC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor OTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2575A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2575A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2575A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 02-S68125, received July 20, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2576A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2576A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2576A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. IC 02-S79603, received March 6, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2577A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2577A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2577A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CTS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2578A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2578A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2578A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against GTI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor GTI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2579A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2579A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2579A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Broadview IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor Broadview may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2580A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2580A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2580A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BSP's Response to Informal Complaint No. IC 02-S66788, received April 24, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2581A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2581A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2581A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDS's Response to Informal Complaint No. IC 03-S82654, received July 27, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2582A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2582A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2582A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel's Response to Informal Complaint No. IC 02-S76977, received July 29, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2583A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2583A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2583A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WALD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor WALD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2584A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2584A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2584A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BDP's Response to Informal Complaint No. IC 02-S71556, received August 5, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2585A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2585A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2585A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Axces's Response to Informal Complaint No. IC 02-S81339, received August 2, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2586A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2586A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2586A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VarTec's Response to Informal Complaint No. IC 02-S70491, received August 4, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2587A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2587A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2587A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 03-S85305, received December 3, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2588A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2588A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2588A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OTC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor OTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2589A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2589A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2589A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OTC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor OTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2616A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2616A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2616A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WCSS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2617A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2617A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2617A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global's Response to Informal Complaint No. 02-S81334, received April 1, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2618A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2618A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2618A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NCT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2619A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2619A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2619A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Choicetel's Response to Informal Complaint No. IC 02-S76832, received July 28, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2620A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2620A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2620A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against McLeodUSA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC Ameritech nor McLeodUSA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2621A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2621A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2621A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). UKI's Response to Informal Complaint No. IC 02-S81521, received January 30, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2622A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2622A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2622A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cavalier Telephone IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Cavalier Telephone may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2623A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2623A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2623A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither IDT nor LDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2624A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2624A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2624A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Citizens's Response to Informal Complaint No. 03-S83442, received April 13, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2625A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2625A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2625A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 03-S85299, received December 3, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2626A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2626A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2626A1.txt
  • party verifier, however, failed to obtain separate authorizations for each service sold as required by our rules. We find that NCT has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that NCT's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss NCT's liability below. Pursuant to Section 64.1170(b) our rules, NCT must forward to SBC an amount equal to 150% of all charges paid by the subscriber to NCT, along with copies of any telephone bills issued from NCT to the Complainant. Within ten days of receipt of this amount, SBC shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2627A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2627A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2627A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Broadband's Response to Informal Complaint No. 03-S82276, received February 21, 2003. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2628A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2628A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2628A1.txt
  • time of unauthorized change of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Comcast ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Comcast may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2629A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2629A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2629A1.txt
  • of unauthorized change of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Miko Telephone ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Miko Telephone may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2630A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2630A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2630A1.txt
  • party verifier, however, failed to obtain separate authorizations for each service sold as required by our rules. We find that TeleUno has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that TeleUno's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss TeleUno's liability below. Pursuant to Section 64.1170(b) our rules, TeleUno must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to TeleUno, along with copies of any telephone bills issued from TeleUno to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2631A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2631A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2631A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OneStar Long Distance, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Worldcom, Inc. nor OneStar Long Distance, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2632A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2632A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2632A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Promisevision Technology, Inc, IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Lifeline not Promisevision Technology, Inc. may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2633A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2633A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2633A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Globalinx Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Opex Communications nor Globalinx Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2634A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2634A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2634A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Lightyear Communications's Response to Informal Complaint No. 02-S72441, received June 27, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2635A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2635A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2635A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 03-S83615, filed May 28, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2636A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2636A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2636A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Network US, Inc.'s Response to Informal Complaint No. IC 02-S73370, received July 30, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2637A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2637A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2637A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VarTec Telecom, Inc.'s Response to Informal Complaint No. IC-03-S82618, received April 10, 2003. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2638A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2638A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2638A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2639A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2639A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2639A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). RSL COM's, Response to Informal Complaint No. 02S70515, filed May 22, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2640A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2640A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2640A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global Crossing Telecommunications, Inc.'s Response to Informal Complaint No. 03-S83560, received July 8, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2641A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2641A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2641A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). INETBA's Response to Informal Complaint No. IC-02-S80823, received July 7, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2642A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2642A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2642A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI, Inc.'s Response to Informal Complaint No. IC-03-S84941, received November 6, 2003. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2643A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2643A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2643A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2644A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2644A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2644A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BDP's Response to Informal Complaint No. IC 02-S79563, received June 12, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2645A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2645A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2645A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BDP's Response to Informal Complaint No. IC 02-S71556, received August 5, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2646A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2646A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2646A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CBP's Response to Informal Complaint No. IC 02-S71956, received October 10, 2002. See Response from Qwest Communications, Inc., received February 12, 2004. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2647A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2647A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2647A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Conversent's Response to Informal Complaint No. IC 02-S80399, received October 17, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2648A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2648A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2648A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Matrix's Response to Informal Complaint No. IC 03-S84738, received October 3, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2649A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2649A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2649A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Advantage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2650A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2650A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2650A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Clearworld IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor Clearworld may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2651A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2651A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2651A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Eschelon's Response to Informal Complaint No. IC 02-S76290, received July 22, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2652A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2652A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2652A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Yestel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor Yestel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2653A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2653A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2653A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Clearworld's Response to Informal Complaint No. IC 03-S83361, received May 27, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2654A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2654A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2654A1.txt
  • collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Vox IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor Vox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. IT IS FURTHER ORDERED that a copy of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2656A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2656A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2656A1.txt
  • MCI at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against PowerCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither TDS, and MCI nor PowerCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2657A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2657A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2657A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against IDT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2658A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2658A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2658A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CCC's Response to Informal Complaint No. IC-02-S81522, received March 18, 2003. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2659A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2659A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2659A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. IC-02-S81905, received February 4, 2003. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2660A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2660A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2660A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2661A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2661A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2661A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2662A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2662A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2662A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If any Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2663A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2663A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2663A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2664A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2664A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2664A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2665A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2665A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2665A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2666A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2666A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2666A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2688A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2688A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2688A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC-02-S81402, received December 23, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2692A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2692A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2692A1.txt
  • not submit a third party verification recording or a letter of agency as required by our rules. We find that Optical has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Optical's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Optical's liability below. Pursuant to Section 64.1170(b) our rules, Optical must forward to IDT Complainant's telecommunications service provider an amount equal to 150% of all charges paid by the subscriber to Optical. Therefore, Optical must forward to 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, IDT shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2693A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2693A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2693A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 03-S83247, received May 16, 2003. If a Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2694A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2694A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2694A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against VarTec IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor VarTec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2695A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2695A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2695A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Universal IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor Universal may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2696A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2696A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2696A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). McLeodUSA's Response to Informal Complaint No. IC 02-S76098, received October 14, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2697A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2697A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2697A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 02-S73368, received July 9, 2002. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2698A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2698A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2698A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Comcast's Response to Informal Complaint No. IC 03-S83730, received June 5, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2699A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2699A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2699A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). McLeod's Response to Informal Complaint No. 02-S81951, received January 27, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2700A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2700A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2700A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). UKI's Response to Informal Complaint No. IC 02-S80648, received November 21, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2701A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2701A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2701A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. 02-S80690, received November 18, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2702A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2702A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2702A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against U.S. Bell IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor U.S. Bell may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2703A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2703A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2703A1.txt
  • of each unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against UKI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carriers nor UKI pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2706A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2706A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2706A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Optical IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier not Optical may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2707A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2707A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2707A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Primus's Response to Informal Complaint No. IC 02-S77236, received August 8, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2708A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2708A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2708A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Advantage ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Advantage may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2709A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2709A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2709A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 03-I0052955S, received September 24, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2710A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2710A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2710A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OneLink IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2711A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2711A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2711A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Primus IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2712A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2712A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2712A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against SBC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor SBC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2713A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2713A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2713A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 03-S83718, received June 20, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2714A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2714A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2714A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Optical IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Global Crossing nor Optical may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2715A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2715A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2715A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 03-S84325, received August 6, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2716A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2716A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2716A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against RCN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Ameritech nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2717A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2717A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2717A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). McLeod's Response to Informal Complaint No. 03-S84572, received August 25, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2718A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2718A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2718A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Globcom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Net895 nor Globcom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2719A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2719A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2719A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel's Response to Informal Complaint No. 03-I0073916S, received February 12, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2720A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2720A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2720A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 03-S83718, received June 20, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2723A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2723A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2723A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 03-S84871, received October 13, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2724A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2724A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2724A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk America's Response to Informal Complaint No. IC 03-S85227, received December 3, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2725A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2725A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2725A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 02-S80051, received June 24, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2726A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2726A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2726A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global's Response to Informal Complaint No. IC 03-S83436, received May 2, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2727A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2727A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2727A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against International IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor International may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2728A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2728A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2728A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LifeLine IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor LifeLine may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2729A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2729A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2729A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against McLeodUSA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor McLeodUSA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2730A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2730A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2730A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against OneLink ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor OneLink may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2731A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2731A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2731A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Universal ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor Universal may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2732A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2732A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2732A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 03-S84719, received September 23, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2733A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2733A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2733A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against TeleUno IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor TeleUno may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2734A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2734A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2734A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OneLink IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2735A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2735A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2735A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VarTec's Response to Informal Complaint No. IC 02-S73366, received July 23, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2736A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2736A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2736A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against TeleUno IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor TeleUno may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2737A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2737A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2737A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CTS's Response to Informal Complaint No. IC 03-S85848, received February 17, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2738A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2738A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2738A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC's Response to Informal Complaint No. IC 03-S82336, received March 7, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2739A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2739A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2739A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against New Century IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2740A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2740A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2740A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BOptions's Response to Informal Complaint No. IC 03-S85183, received July 28, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2741A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2741A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2741A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Network Enhanced Technologies, Inc.'s Response to Informal Complaint No. IC-01-S58227, received August 11, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2742A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2742A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2742A1.txt
  • a third party verification recording (TPV) was used as proof of authorization for the switch. PTI's sales representative, however, failed to drop off the line once the three-way connection was established as required by our rules. We find that PTI's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss PTI's liability below. Pursuant to Section 64.1170(b) our rules, PTI must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to PTI. Therefore, PTI must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2743A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2743A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2743A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2744A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2744A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2744A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 02-S80102, filed October 9, 2002. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2745A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2745A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2745A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2746A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2746A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2746A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk America's Response to Informal Complaint No. IC 02-S73093, received August 10, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2752A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2752A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2752A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against PowerNet IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither TTI/WorldCom nor PowerNet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2753A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2753A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2753A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WCSS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier not WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2754A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2754A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2754A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UKI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier not UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2755A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2755A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2755A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). American's Response to Informal Complaint No. 03-S85118, received October 23, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2757A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2757A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2757A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 03-I0056487S, received November 5, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2758A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2758A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2758A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2759A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2759A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2759A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global TelData's Response to Informal Complaint No. IC 03-I0057998S, received August 3, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2760A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2760A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2760A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Connect America's Response to Informal Complaint No. IC 03-S83857, received August 12, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2761A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2761A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2761A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 03-S84442, received August 12, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2762A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2762A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2762A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel's Response to Informal Complaint No. IC 03-S85459, received March 12, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2763A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2763A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2763A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Americatel's Response to Informal Complaint No. IC 03-S85163, received November 18, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2764A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2764A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2764A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 03-S85821, received February 9, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2765A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2765A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2765A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Ameritech's Response to Informal Complaint No. IC 02-S67801, received May 22, 2002. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2766A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2766A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2766A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against PNG IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and PNG may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2767A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2767A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2767A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Epicus's Response to Informal Complaint No. 02-S74879, July 22, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2768A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2768A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2768A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Americatel's Response to Informal Complaint No. IC-02-S77201, received August 9, 2002. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2769A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2769A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2769A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2770A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2770A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2770A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 03-S85593, January 23, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2771A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2771A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2771A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 03-S84900, November 14, 2003. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2772A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2772A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2772A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2773A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2773A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2773A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2774A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2774A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2774A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2775A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2775A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2775A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2776A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2776A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2776A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC-02-S81399, received January 16, 2003. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2777A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2777A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2777A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against MCI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor MCI may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2778A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2778A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2778A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2779A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2779A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2779A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2780A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2780A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2780A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2781A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2781A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2781A1.txt
  • switch of the Complainant's service. Horizon's verifier, however, did not confirm all the numbers to be switched. We find that Horizon has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Horizon's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Horizon's liability below. Pursuant to Section 64.1170(b) our rules, Horizon must forward to VarTec an amount equal to 150% of all charges paid by the subscriber to Horizon. Therefore, Horizon must forward to VarTec 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, VarTec shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2782A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2782A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2782A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Global IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor Global may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2783A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2783A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2783A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. 03-S84111, received July 18, 2003. If Complainant is unsatisfied with the resolution of this complaint, such Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2784A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2784A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2784A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against CTS ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carriers nor CTS may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2785A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2785A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2785A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Comcast's Response to Informal Complaint No. IC 03-S83730, received June 5, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2786A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2786A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2786A1.txt
  • not submit a third party verification recording or a letter of agency as required by our rules. We find that Accxx has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Accxx's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Accxx's liability below. Pursuant to Section 64.1170(b) our rules, Accxx must forward to Touch America an amount equal to 150% of all charges paid by the subscriber to Accxx. Therefore, Accxx must forward to Touch America 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Touch America shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2787A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2787A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2787A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. 03-I0024612, received April 15, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2788A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2788A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2788A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CTS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2789A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2789A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2789A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 03-S83074, received May 9, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2790A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2790A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2790A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against America Net IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor America Net may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2791A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2791A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2791A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel's Response to Informal Complaint No. IC 03-S84850, received January 7, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2792A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2792A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2792A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against KISS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor KISS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2795A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2795A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2795A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Comcast IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Comcast may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2796A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2796A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2796A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Broadwing's Response to Informal Complaint No. IC 02-S73385, received September 16, 2002.. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2797A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2797A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2797A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2798A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2798A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2798A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2799A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2799A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2799A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 03-I0045953S, received August 3, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2800A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2800A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2800A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2801A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2801A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2801A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2802A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2802A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2802A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor AT&T Corporation may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2803A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2803A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2803A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Primus Telecommunications Group Inc.'s Response to Informal Complaint No. IC 01-S55457, August 26, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2804A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2804A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2804A1.txt
  • (TPV). AT&T, however, failed to provide the TPV within 30 days of being notified of the complaint. We find that AT&T has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that AT&T's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss AT&T's liability below. Pursuant to Section 64.1170(b) our rules, AT&T must forward to MCI an amount equal to 150% of all charges paid by the subscriber to AT&T, along with copies of any telephone bills issued from AT&T to the Complainant. Within ten days of receipt of this amount, MCI shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2805A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2805A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2805A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). America's Digital Satellite Telephone, Inc.'s Response to Informal Complaint No. IC-02-S73402, received July 14, 2003. If Complainant is unsatisfied with the resolution of this complaint,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2806A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2806A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2806A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2807A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2807A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2807A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 03-S83283, received July 23, 2004. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2808A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2808A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2808A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2809A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2809A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2809A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC 03-S84321,July 25, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2810A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2810A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2810A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2811A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2811A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2811A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2812A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2812A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2812A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2813A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2813A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2813A1.txt
  • MCI at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cox IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor Cox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2814A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2814A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2814A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Primus IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2815A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2815A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2815A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Clearworld's Response to Informal Complaint No. 03-S83740, March 25, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2816A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2816A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2816A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2817A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2817A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2817A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2818A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2818A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2818A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2819A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2819A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2819A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2820A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2820A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2820A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against MCI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor MCI may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2821A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2821A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2821A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Matrix IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor Matrix may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2822A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2822A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2822A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OneLink IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2823A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2823A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2823A1.txt
  • collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NOS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor NOS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. IT IS FURTHER ORDERED that a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2826A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2826A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2826A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Inetba's Response to Informal Complaint No. IC 02-S79592, received January 9, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2827A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2827A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2827A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BellSouth's Response to Informal Complaint No. IC-02-S67909, received April 15, 2002. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2829A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2829A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2829A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Globalcom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Globalcom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2830A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2830A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2830A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UCN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither IDT nor UCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2831A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2831A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2831A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Touch IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor Touch may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2833A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2833A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2833A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against RCN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2834A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2834A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2834A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Miko IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Miko may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2835A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2835A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2835A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UKI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2836A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2836A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2836A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BDP's Response to Informal Complaint No. 02-F0007637, received March 17, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2848A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2848A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2848A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against LCR ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor LCR may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2849A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2849A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2849A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against New Century IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2850A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2850A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2850A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 03-S84187, received July 31, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2915A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2915A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2915A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Yestel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Yestel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2916A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2916A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2916A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2917A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2917A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2917A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2918A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2918A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2918A1.txt
  • WorldXChange at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldXChange nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2919A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2919A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2919A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2920A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2920A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2920A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2921A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2921A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2921A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 02-S81699, January 17, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2922A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2922A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2922A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. IC-03-S82443, received April 11, 2003. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2924A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2924A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2924A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OneLink IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither PowerNet nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2925A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2925A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2925A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WCSS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech, Worldxchange nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2926A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2926A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2926A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Opex's Response to Informal Complaint No. 03-S84902, received October 10, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2927A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2927A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2927A1.txt
  • at the time of the change in service. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against UKI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carriers nor UKI may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2928A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2928A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2928A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Optical IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Optical may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2929A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2929A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2929A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LCR's Response to Informal Complaint No. IC 02-S74508, received August 31, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2930A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2930A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2930A1.txt
  • Optical's verifier, however, failed to confirm the telephone number to be switched as required by our rules. We find that Optical has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Optical's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Optical's liability below. Pursuant to Section 64.1170(b) our rules, Optical must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Optical, along with copies of any telephone bills issued from Optical to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2931A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2931A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2931A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 03-S85225, received November 25, 2003. If Complainant is unsatisfied with the resolution of this complaint, such Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2932A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2932A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2932A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). IDT's Response to Informal Complaint No. 02-S80439, received December 11, 2002. If Complainant is unsatisfied with the resolution of this complaint, such Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2935A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2935A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2935A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2936A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2936A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2936A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred MCI nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2937A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2937A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2937A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Telephone Express's Response to Informal Complaint No. IC 03-S84880, received November 6, 2003. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2938A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2938A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2938A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1130. See AT&T Corp. v. FCC, 323 F.3d 1081,1086 (DC Cir.2003). If Complainant is unsatisfied
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2939A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2939A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2939A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC 03-S83909, received July 9, 2003. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2940A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2940A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2940A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Optical Telephone Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and AT&T Corporation nor Optical Telephone Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2941A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2941A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2941A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Matrix Telecom's, Response to Informal Complaint No. IC03-S85202, filed January 13, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2942A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2942A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2942A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC 03-S84394, received September 9, 2003. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2943A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2943A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2943A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Advantage Telecommunications Corp. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Sprint nor Advantage Telecommunications Corp. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2944A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2944A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2944A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI Response to Informal Complaint No. IC 03-I0045221S, received September 4, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2945A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2945A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2945A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2946A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2946A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2946A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC-03-S84045, received July 25, 2003. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2947A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2947A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2947A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against MCI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor MCI may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2949A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2949A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2949A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Primus's Response to Informal Complaint No. IC-02-S73401, received August 12, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2950A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2950A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2950A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC-01-S63474, received December 19, 2001. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2952A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2952A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2952A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UKI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2955A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2955A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2955A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Network ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Network may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2956A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2956A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2956A1.txt
  • Sprint at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Buyersonline IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor Buyersonline may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2961A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2961A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2961A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NAC Response to Informal Complaint No. IC 02-S73303, September 2, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2980A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2980A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2980A1.txt
  • any collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Vox Populi IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Vox Populi may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. IT IS FURTHER ORDERED that a copy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3000A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3000A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3000A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3001A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3001A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3001A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3002A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3002A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3002A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3003A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3003A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3003A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3034A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3034A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3034A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3035A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3035A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3035A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3036A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3036A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3036A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC Cir. 2003). If a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3068A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3068A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3068A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NCT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3069A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3069A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3069A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against BellSouth IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Primus nor BellSouth may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3070A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3070A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3070A1.txt
  • long distance. BellSouth, however, did not provide a valid letter of agency for that business customer. We find that BellSouth has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that BellSouth's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss BellSouth's liability below. 5. Pursuant to Section 64.1170(b) our rules, BellSouth must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to BellSouth. Therefore, BellSouth must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3071A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3071A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3071A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against PowerNet IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor PowerNet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3072A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3072A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3072A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Comtech IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither TTI National nor Comtech may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3073A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3073A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3073A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NCT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3074A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3074A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3074A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Telecom USA's Response to Informal Complaint No. 04-S86038, received March 22, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3075A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3075A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3075A1.txt
  • not submit a third party verification recording or a letter of agency as required by our rules. We find that UCN has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that UCN's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss UCN's liability below. Pursuant to Section 64.1170(b) our rules, UCN must forward to Verizon Complainant's telecommunications service provider carrier an amount equal to 150% of all charges paid by the subscriber to UCN. Therefore, UCN must forward to 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3076A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3076A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3076A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Horizon's Response to Informal Complaint No. 04-S85971, received April 4, 20043. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3077A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3077A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3077A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WilTel's Response to Informal Complaint No. IC 04-S86033, received March 18, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3078A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3078A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3078A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3079A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3079A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3079A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against INC21 IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor INC21 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3080A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3080A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3080A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against International IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon, World-Link Solutions nor International may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3081A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3081A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3081A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC's Response to Informal Complaint No. 04-S86620, received May 17, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3082A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3082A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3082A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Globcom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the unauthorized carrier nor Globcom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3083A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3083A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3083A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ClearWorld IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor ClearWorld may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3085A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3085A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3085A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Inc21 IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor Inc21 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3089A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3089A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3089A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and MCI nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3090A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3090A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3090A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3091A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3091A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3091A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1130. See AT&T Corp. v. FCC, 323 F.3d 1081,1086 (DC Cir.2003). If a Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3092A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3092A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3092A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3093A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3093A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3093A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3094A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3094A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3094A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC Cir. 2003). If a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3095A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3095A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3095A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against TeleUno International ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and TeleUno International nor the authorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3097A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3097A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3097A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against APS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor APS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3098A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3098A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3098A1.txt
  • it admits that Complainant's telephone service was inadvertently ``slammed'' during routine changes to its underlying provider network. We find that OneStar has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that OneStar's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss OneStar's liability below. Pursuant to Section 64.1170(b) our rules, OneStar must forward to Qwest an amount equal to 150% of all charges paid by the subscriber to OneStar along with copies of any telephone bills issued from OneStar to the Complainant. Within ten days of receipt of this amount, Qwest shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3099A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3099A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3099A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Horizon's Response to Informal Complaint No. 04-I0090480S, August 18, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3100A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3100A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3100A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against APS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AIRNEX nor APS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3101A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3101A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3101A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC-04-S000418S, March 15, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3102A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3102A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3102A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LCR IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Global Crossing nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3103A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3103A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3103A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). National Access Long Distance's Response to Informal Complaint No. 04-S85934, received February 20, 2004. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3104A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3104A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3104A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against SBC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor SBC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3109A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3109A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3109A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3110A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3110A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3110A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 03-I0058103S, filed December 31, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3111A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3111A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3111A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3112A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3112A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3112A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3113A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3113A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3113A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3114A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3114A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3114A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3115A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3115A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3115A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3116A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3116A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3116A1.txt
  • MCI at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3117A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3117A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3117A1.txt
  • Sprint states that authorization was received and confirmed through third party verification. Sprint's verifier, however, failed to confirm that the person on the call is authorized to make the carrier change as required by our rules. We find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid by Complainant to Sprint. Complainant has the option of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3118A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3118A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3118A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3119A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3119A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3119A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint Response to Informal Complaint No. IC 04-S86437, received April 16, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3120A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3120A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3120A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3121A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3121A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3121A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3122A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3122A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3122A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3123A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3123A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3123A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3124A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3124A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3124A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3125A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3125A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3125A1.txt
  • VarTec at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither VarTec nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3126A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3126A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3126A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3128A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3128A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3128A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3130A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3130A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3130A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3131A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3131A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3131A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 03-S85594, filed January 22, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3132A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3132A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3132A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). IQ Telecom's Response to Informal Complaint No. IC-04-S85877, received April 21, 2004. See 47 C.F.R � 64.1130(b). See 47 C.F.R. � 64.1150(d). If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3133A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3133A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3133A1.txt
  • the time of the unauthorized change. 6. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Verizon IS GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Verizon may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3134A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3134A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3134A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sage's Response to Informal Complaint No. IC-04-S86034, received February 25, 2004. See 47 C.F.R. � 64.1150(d). See 47 C.F.R. � 64.1120(c)(2). See 47 C.F.R. �
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3135A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3135A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3135A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LCR Telecommunications, LLC. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor LCR Telecommunications, LLC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3138A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3138A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3138A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1130. See AT&T Corp. v. FCC, 323 F.3d 1081,1086 (DC Cir.2003). If a Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3139A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3139A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3139A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cavalier IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the unauthorized carrier nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3140A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3140A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3140A1.txt
  • party verifier, however, failed to obtain separate authorization for each service sold as required by our rules. We find that Cavalier has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Cavalier's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Cavalier's liability below. Pursuant to Section 64.1170(b) our rules, Cavalier must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Cavalier, along with copies of any telephone bills issued from Cavalier to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3141A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3141A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3141A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel's Response to Informal Complaint No. 03-S85215, received January 28, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3142A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3142A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3142A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). U.S. Telecom's Response to Informal Complaint No. 04-S86181, received April 5, 2004. See 47 C.F.R. � 64.1150(d). Federal Communications Commission DA 04-3142 Federal Communications Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3143A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3143A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3143A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3144A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3144A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3144A1.txt
  • of the unauthorized changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Bullseye ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorize carriers nor Bullseye may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3145A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3145A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3145A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against TeleUno ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and TeleUno may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3146A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3146A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3146A1.txt
  • party verifier, however, failed to obtain separate authorization for each service sold as required by our rules. We find that TeleUno has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that TeleUno's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss TeleUno's liability below. Pursuant to Section 64.1170(b) our rules, TeleUno must forward to Sprint an amount equal to 150% of all charges paid by the subscriber to TeleUno, along with copies of any telephone bills issued from TeleUno to the Complainant. Within ten days of receipt of this amount, Sprint shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3147A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3147A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3147A1.txt
  • failed to obtain authorization for Complainant's intraLATA service as required by our rules. We find that U.S. Telecom has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that U.S. Telecom's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss U.S. Telecom's liability below. 5. Pursuant to Section 64.1170(b) our rules, U.S. Telecom must forward to Ameritech an amount equal to 150% of all charges paid by the subscriber to U.S. Telecom. Therefore, U.S. Telecom must forward to Ameritech 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Ameritech shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3281A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3281A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3281A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LCR IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard Smith, Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3282A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3282A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3282A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LCR Telecommunications, LLC. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor LCR Telecommunications, LLC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard Smith, Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3283A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3283A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3283A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against National Access Long Distance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither TTE nor National Access Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard Smith,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3284A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3284A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3284A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC's Response to Informal Complaint No. IC-04-S85893, received February 4, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3285A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3285A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3285A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LCR Telecommunications, LLC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither American Long Lines nor LCR Telecommunications, LLC. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3287A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3287A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3287A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Budget Call Long Distance's Response to Informal Complaint No. 04-S86044, received May 20, 2004. If Complainant is unsatisfied with the resolution of this complaint, such
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3288A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3288A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3288A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Inc21 IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Inc21 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard D. Smith, Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3289A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3289A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3289A1.txt
  • to confirm that the subscriber may have one carrier for each service as required by our rules. We find that WALD has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that WALD's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss WALD's liability below. Pursuant to Section 64.1170(b) our rules, WALD must forward to Verizon & AT&T Complainant's telecommunications service provider carrier an amount equal to 150% of all charges paid by the subscriber to WALD. Therefore, WALD must forward to 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3290A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3290A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3290A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Z-Tel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither VarTec nor Z-Tel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard D. Smith, Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3291A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3291A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3291A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Qwest IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Qwest Telecommunications, may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard D. Smith, Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3292A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3292A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3292A1.txt
  • however, failed to obtain authorization separated authorization for each service sold as required by our rules. We find that TeleUno has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that TeleUno's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss TeleUno's liability below. 5. Pursuant to Section 64.1170(b) our rules, TeleUno must forward to SBC an amount equal to 150% of all charges paid by the subscriber to TeleUno. Therefore, TeleUno must forward to SBC 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, SBC shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3293A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3293A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3293A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Clear Choice IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor Clear Choice may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon released. FEDERAL COMMUNICATIONS COMMISSION Richard D. Smith, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3294A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3294A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3294A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3295A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3295A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3295A1.txt
  • of the unauthorized changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against 011 ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorize carriers nor 011 may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard D. Smith,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3296A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3296A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3296A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against NCT ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NCT may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard D. Smith, Chief Consumer Policy Division
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3297A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3297A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3297A1.txt
  • the unauthorized changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against INC 21 ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorize carrier nor INC 21 may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard D.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3298A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3298A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3298A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against LDCB ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier not LDCB may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard D. Smith,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3299A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3299A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3299A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against LDCB ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier not LDCB may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard D. Smith,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3300A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3300A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3300A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against 011 IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier not 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard D. Smith,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3307A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3307A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3307A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3308A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3308A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3308A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC 04-S86131, received March 2, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3309A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3309A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3309A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred Opex Communications nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard Smith, Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3310A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3310A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3310A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against New Century Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Southwestern Bell nor New Century Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard Smith,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3311A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3311A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3311A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard Smith, Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3312A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3312A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3312A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3313A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3313A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3313A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3314A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3314A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3314A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If a Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3315A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3315A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3315A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3340A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3340A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3340A1.txt
  • of the unauthorized changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Horizon ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorize carrier nor Horizon may pursue any collection against Complainants for those charges. APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 04-S86217 02/02/04 04/21/04 Sprint
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3341A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3341A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3341A1.txt
  • of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against New Rochelle ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier not New Rochelle may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard D.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3342A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3342A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3342A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against LDCB ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier not LDCB may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard D. Smith,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3361A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3361A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3361A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against SBC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor SBC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3362A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3362A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3362A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Tel West IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Qwest nor Tel West may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3363A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3363A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3363A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Aire Spring IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Southwestern Bell nor Aire Spring may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3364A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3364A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3364A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Nationwide's Response to Informal Complaint No. IC-04-S86943, received September 20, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3365A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3365A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3365A1.txt
  • not submit a third party verification recording or a letter of agency as required by our rules. We find that Main has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Main's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Main's liability below. Pursuant to Section 64.1170(b) our rules, Main must forward to SBC Complainant's telecommunications service provider carrier an amount equal to 150% of all charges paid by the subscriber to Main. Therefore, Main must forward to 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, SBC shall provide
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3366A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3366A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3366A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NCT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3367A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3367A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3367A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CBS's Response to Informal Complaint No. 04-S86418, received June 7, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3368A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3368A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3368A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against TNCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor TNCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3369A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3369A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3369A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LecStar IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither BellSouth nor LecStar may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3370A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3370A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3370A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Excel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3371A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3371A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3371A1.txt
  • Primus at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Pioneer IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Primus nor Pioneer may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3372A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3372A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3372A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Americatel's Response to Informal Complaint No. IC 04-S86615, received June 8, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3373A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3373A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3373A1.txt
  • to obtain separate authorization for each service sold as required by our rules. We find that U.S. Telecom has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that U.S. Telecom's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss U.S. Telecom's liability below. 5. Pursuant to Section 64.1170(b) our rules, U.S. Telecom must forward to IDT Corporation an amount equal to 150% of all charges paid by the subscriber to U.S. Telecom. Therefore, U.S. Telecom must forward to IDT Corporation 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, IDT Corporation
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3374A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3374A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3374A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of their complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3376A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3376A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3376A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Long Distance Consolidated Billing Co.'s Response to Informal Complaint No. 04-S85984, received March 2, 2004. See 47 C.F.R. � 64.1120. See 47 C.F.R. � 64.1150(d)
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3377A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3377A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3377A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3378A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3378A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3378A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 04-S000637S, received August 23, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3379A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3379A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3379A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3380A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3380A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3380A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3381A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3381A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3381A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3382A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3382A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3382A1.txt
  • of agency (LOA). Sprint's LOA, however, was not dated by the subscriber as required by our rules. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Sprint. Therefore, Sprint must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Sprint shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3383A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3383A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3383A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3384A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3384A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3384A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3385A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3385A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3385A1.txt
  • through signed letters of agency (LOAs). Sprint's LOAs, however, were not dated by the subscriber as required by our rules. Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainants' telecommunications service providers and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to the authorized carriers an amount equal to 150% of all charges paid by the subscriber to Sprint. According to the complaints, Sprint must forward to the authorized carriers the amounts, along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt of this amount, the authorized
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3386A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3386A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3386A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3387A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3387A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3387A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3390A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3390A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3390A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3391A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3391A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3391A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC Cir. 2003). If a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3392A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3392A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3392A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086 (DC Cir.2003). If a Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3393A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3393A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3393A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3395A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3395A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3395A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Excel ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Excel may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3396A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3396A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3396A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3399A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3399A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3399A1.txt
  • Qwest at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Qwest nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3400A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3400A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3400A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3401A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3401A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3401A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3402A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3402A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3402A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3403A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3403A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3403A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3404A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3404A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3404A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3405A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3405A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3405A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3406A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3406A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3406A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3407A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3407A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3407A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3410A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3410A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3410A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Lightyear Communications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and BellSouth nor Lightyear Communications, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3411A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3411A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3411A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OneLink Communications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and AT&T nor OneLink Communications, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3412A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3412A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3412A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). National Access Response to Informal Complaint No. IC-04-S86089, received April 13, 2004. See 47 C.F.R. � 64.1150(d). See 47 C.F.R. � 64.1120(c)(2). See 47 C.F.R.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3413A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3413A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3413A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against OneStar ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor OneStar may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3414A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3414A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3414A1.txt
  • by a Letter of Agency (LOA). The LOA, however, is not dated as required by our rules. We find that CTS has failed to produce clear and convincing evidence that Complainant authorized a carrier change Therefore, we find that CTS's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss CTS's liability below. Pursuant to Section 64.1170(b) our rules, CTS must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to CTS along with copies of any telephone bills issued from CTS to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3415A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3415A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3415A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC's Response to Informal Complaint No. 04-S000453S, received March 30, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3416A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3416A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3416A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LCR's Response to Informal Complaint No. IC-04-S86177, received June 25, 2004. See 47 C.F.R. � 64.1150(d). See 47 C.F.R. � 64.1120(c)(2). See 47 C.F.R. �
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3422A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3422A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3422A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard Smith, Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3423A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3423A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3423A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3424A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3424A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3424A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 04-S88254, received October 4, 2004. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086 (DC
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3425A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3425A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3425A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3426A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3426A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3426A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If a Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3427A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3427A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3427A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 04-S86182, received March 26, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3428A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3428A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3428A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. 04-S86234, received April 9, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3429A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3429A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3429A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC's Response to Informal Complaint No. 04-S86289, received April 12, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3430A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3430A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3430A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Primus Telecommunications, Inc.. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3431A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3431A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3431A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Long Distance Savings's Response to Informal Complaint No. 04-S86355, received April 5, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3432A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3432A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3432A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Cox 's Response to Informal Complaint No. 04-S86376, received April 7, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3433A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3433A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3433A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NET 's Response to Informal Complaint No. 04-S86510, received April 23, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3434A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3434A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3434A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Williams's Response to Informal Complaint No. IC-04-S86455, received April 28, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3435A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3435A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3435A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). New Access's Response to Informal Complaint No. IC-04-S86111, received June 4, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3436A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3436A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3436A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against OneLink ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and OneLink may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3437A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3437A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3437A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against USAT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Qwest nor USAT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3438A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3438A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3438A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Tralee's Response to Informal Complaint No. 04-S000714S, received September 25, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3439A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3439A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3439A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Ridley's Response to Informal Complaint No. 04-S86710, received May 26, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3440A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3440A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3440A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Main Street IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Main Street may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3441A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3441A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3441A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3448A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3448A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3448A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporations Response to Informal Complaint No. IC-03-S000283S, received December 4, 2003. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3450A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3450A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3450A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither the authorized carriers nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3451A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3451A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3451A1.txt
  • Sprint states they are unable to provide copies of the signed LOA for each Complainant as required by our rules. Sprint has failed to produce clear and convincing evidence that Complainants authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainants' telecommunications service providers and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to each Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Sprint, along with copies of any telephone bills issued from Sprint to the Complainant. Within ten days of receipt of this amount, Complainant's authorized carrier shall provide a refund or credit to the Complainant in the amount
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3452A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3452A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3452A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3453A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3453A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3453A1.txt
  • through signed letters of agency (LOAs). Sprint's LOAs, however, were not dated by the subscriber as required by our rules. Sprint has failed to produce clear and convincing evidence that Complainants authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainants' telecommunications service providers and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to the authorized carriers an amount equal to 150% of all charges paid by the subscriber to Sprint. According to the complaints, Sprint must forward to the authorized carriers the amounts, along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt of this amount, the authorized
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3460A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3460A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3460A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Comtech's Response to Informal Complaint No. IC 03-S85678, received March 31, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3461A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3461A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3461A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Matrix Corporation's, Response to Informal Complaint No. IC 04-S86058, received June 21, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3462A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3462A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3462A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NALD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and AT&T nor NALD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3463A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3463A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3463A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Bullseye IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor Bullseye may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3464A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3464A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3464A1.txt
  • of the unauthorized changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Bullseye ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorize carrier nor Bullseye may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3465A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3465A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3465A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against New Rochelle IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor New Rochelle may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3466A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3466A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3466A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against BNLD ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and BNLD may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3468A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3468A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3468A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global's Response to Informal Complaint No. 04-S86401, received April 7, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3469A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3469A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3469A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3471A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3471A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3471A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3484A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3484A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3484A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Ivantage's Response to Informal Complaint No. IC 04-S85897, received February 9, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3485A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3485A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3485A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NECC's Response to Informal Complaint No. 04-S85921, received February 10, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3486A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3486A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3486A1.txt
  • telephone service was mistakenly entered due to a clerical error by its sales representative. We find that National Access has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that National Access actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss National Access's liability below. Pursuant to Section 64.1170(b) our rules, National Access must forward to Sprint an amount equal to 150% of all charges paid by the subscriber to National Access along with copies of any telephone bills issued from National Access to the Complainant. Within ten days of receipt of this amount, Sprint shall provide a refund or credit to Complainant in the amount of 50% of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3487A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3487A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3487A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 04-S86032, received March 11, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3488A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3488A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3488A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. �1.1719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. Because Complainants' state has more than one LATA, in-state long distance could be interLATA. See 47 C.F.R. � 64.1150(d). If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3489A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3489A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3489A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against OneLink IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3490A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3490A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3490A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Global Teldata IS GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Southwestern Bell Telephone Company nor Global Teldata, Inc. may pursue any collections against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3525A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3525A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3525A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Globcom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Net895 nor Globcom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3526A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3526A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3526A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3527A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3527A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3527A1.txt
  • of the unauthorized changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Excel ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorize carrier nor Excel may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3528A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3528A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3528A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3537A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3537A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3537A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 03-S85847, received February 26, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3538A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3538A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3538A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3539A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3539A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3539A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither the authorized carriers nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3540A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3540A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3540A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither the authorized carriers nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3541A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3541A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3541A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3542A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3542A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3542A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3543A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3543A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3543A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3544A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3544A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3544A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3557A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3557A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3557A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3626A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3626A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3626A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CTS Long Distance's Response to Informal Complaint No. 04-S88295, received September 27, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3627A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3627A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3627A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC's Response to Informal Complaint No. 04-S87277, received July 9, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3628A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3628A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3628A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against New Rochelle IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor New Rochelle may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3629A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3629A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3629A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against SGC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor SGC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3630A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3630A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3630A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NALD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor NALD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3631A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3631A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3631A1.txt
  • responded on July 9, 2004. Qwest states that Complainant's telephone number was incorrectly entered into its database. We find that Qwest have failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Qwest's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Qwest's liability below. Pursuant to Section 64.1170(b) our rules, Qwest must forward to Sprint an amount equal to 150% of all charges paid by the subscriber to Qwest, along with copies of any telephone bills issued from Qwest to the Complainant. Within ten days of receipt of this amount, Sprint shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3632A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3632A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3632A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3633A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3633A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3633A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against IP ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and IP may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3634A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3634A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3634A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against NCT ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NCT may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3635A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3635A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3635A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Spectrotel ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Spectrotel may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3636A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3636A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3636A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3637A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3637A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3637A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3638A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3638A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3638A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3643A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3643A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3643A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. 04-S86580, received May 20, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3644A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3644A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3644A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). USAT's Response to Informal Complaint No. 04-S86320, received June 7, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3645A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3645A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3645A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel's Response to Informal Complaint No. 03-I0068828S, received December 22, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3711A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3711A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3711A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). New Century's Response to Informal Complaint No. IC-03-I0073652S, received February 19, 2004. See 47 C.F.R. � 64.1120(b), See 47 C.F.R. � 64.1150(d). If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3714A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3714A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3714A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No.03-S84491, September 5, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3715A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3715A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3715A1.txt
  • desired carrier at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint against Sprint Local IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3716A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3716A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3716A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3717A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3717A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3717A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3718A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3718A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3718A1.txt
  • at no cost to the subscriber. 6. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Verizon ARE GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carriers nor Verizon may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3719A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3719A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3719A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3720A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3720A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3720A1.txt
  • at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3721A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3721A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3721A1.txt
  • no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3722A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3722A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3722A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3723A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3723A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3723A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Tel West Communications, LLC's Response to Informal Complaint No. 04-S86843, filed June 1, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3724A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3724A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3724A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC Cir. 2003). If a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3725A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3725A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3725A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3726A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3726A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3726A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Southwestern Bell nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3727A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3727A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3727A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred Verizon nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3728A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3728A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3728A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3729A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3729A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3729A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3730A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3730A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3730A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Working Assets nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3731A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3731A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3731A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3732A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3732A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3732A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3733A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3733A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3733A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3734A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3734A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3734A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against V-3 Global , Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither KISS Long Distance nor V-3 Global, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3735A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3735A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3735A1.txt
  • June 22, 2004. Comcast admits that due to a clerical error, Complainant's intraLATA and interLATA were switched. We find that Comcast has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Comcast's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Comcast's liability below. Pursuant to Section 64.1170(b) our rules, Comcast must forward to NTT an amount equal to 150% of all charges paid by the subscriber to Comcast. Therefore, Comcast must forward to NTT 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, NTT shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3736A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3736A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3736A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Acceris Communications Corp.'s Response to Informal Complaint No. 04-S86678, filed June 17, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3737A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3737A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3737A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC Cir. 2003). If a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3738A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3738A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3738A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred Ameritech nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3739A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3739A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3739A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against SBC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WDT nor SBC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3740A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3740A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3740A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CTS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Verizon nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3741A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3741A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3741A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CTS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and World Discount nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3742A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3742A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3742A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against USAT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither IDT nor USAT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3743A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3743A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3743A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against SBC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Pioneer Telephone Company nor SBC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3744A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3744A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3744A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Matrix's Response to Informal Complaint No. 04-S87266, received June 29, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3745A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3745A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3745A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC Cir. 2003). If Complainant is unsatisfied with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3746A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3746A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3746A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VinaKom's Response to Informal Complaint No. IC-04-S86344, received April 14, 2004. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3747A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3747A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3747A1.txt
  • or third party verification(TPV) as proof of the authorization for the switches as required by our rules. We find that Ameritel has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Ameritel's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Ameritel's liability below. Pursuant to Section 64.1170(b) our rules, Ameritel must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Ameritel along with copies of any telephone bills issued from Ameritel to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3748A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3748A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3748A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Americatel's Response to Informal Complaint No. 04-S86106, received March 10, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3749A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3749A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3749A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. IC 04-S86215, received April 13, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3750A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3750A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3750A1.txt
  • April 12, 2004. LCR states that the Complainant's telephone service was mistakenly switched due to a clerical error. We find that LCR has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that LCR's actions resulted in authorized change in Complainant's telecommunications service provider and we discuss LCR's liability below. Pursuant to Section 64.1170(b) our rules, LCR must forward to Sprint an amount equal to 150% of all charges paid by the subscriber to LCR along with copies of any telephone bills issued from LCR to the Complainant. Within ten days of receipt of this amount, Sprint shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3751A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3751A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3751A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Coordinated Billing Services's Response to Informal Complaint No. 04-S86358, received April 20, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3752A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3752A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3752A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CenturyTel's Response to Informal Complaint No. 04-S86432, received April 20, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3753A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3753A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3753A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Cordia Communications's Response to Informal Complaint No. 04-S86478, received May 4, 2004. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3754A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3754A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3754A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LCR's Response to Informal Complaint No. IC-04-S86490, received April 14, 2004. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3755A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3755A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3755A1.txt
  • off the line once the three-way connection was established, as required by our rules We find that New Century has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that New Century's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss New Century's liability below. Pursuant to Section 64.1170(b) our rules, New Century must forward to SBC an amount equal to 150% of all charges paid by the subscriber to New Century along with copies of any telephone bills issued from New Century to the Complainant. Within ten days of receipt of this amount, SBC shall provide a refund or credit to Complainant in the amount of 50% of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3756A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3756A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3756A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against New Century IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3757A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3757A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3757A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). OneLink's Response to Informal Complaint No. 04-S000389S, May 21, 2004. See 47 C.F.R. � 64.1150(d) If Complainant is unsatisfied with the resolution of this complaint,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3758A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3758A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3758A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CallWave's Response to Informal Complaint No. 04-S000680S, received August 9, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3759A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3759A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3759A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. IC 04-S86721, received June 16, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3760A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3760A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3760A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Advantage Telecommunications Corp.'s Response to Informal Complaint No. 04-S86915, filed June 9, 2004. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3761A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3761A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3761A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither BellSouth Long Distance nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3762A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3762A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3762A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 04-S000546S, received May 27, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3763A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3763A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3763A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and MCI nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3764A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3764A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3764A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 04-S86463, received August 26, 2004. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3765A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3765A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3765A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 04-I0098905S, received July 21, 2004. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3766A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3766A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3766A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 04-G55133S, filed October 22, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3767A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3767A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3767A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC Cir. 2003). If a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3768A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3768A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3768A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3769A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3769A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3769A1.txt
  • Isterra at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Isterra nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard Smith, Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3770A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3770A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3770A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3771A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3771A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3771A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 04-S87238, received July 29, 2004. See 47 C.F.R. � 64.1120. See MCI Corp. v. FCC, 323 F.3d 1081, 1086
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3772A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3772A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3772A1.txt
  • IDT at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither IDT nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3773A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3773A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3773A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3774A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3774A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3774A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See MCI Corp. v. FCC, 323 F.3d 1081, 1086 (DC Cir. 2003). If a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3775A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3775A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3775A1.txt
  • Primus at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Primus nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard Smith, Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3776A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3776A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3776A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 04-S88200,October 8, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3777A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3777A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3777A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3778A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3778A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3778A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither the authorized carriers nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3779A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3779A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3779A1.txt
  • Sprint states they are unable to provide copies of the signed LOA for each Complainant as required by our rules. Sprint has failed to produce clear and convincing evidence that Complainants authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainants' telecommunications service providers and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to each Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Sprint, along with copies of any telephone bills issued from Sprint to the Complainant. Within ten days of receipt of this amount, Complainant's authorized carrier shall provide a refund or credit to the Complainant in the amount
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3780A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3780A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3780A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3781A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3781A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3781A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3782A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3782A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3782A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3783A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3783A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3783A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3822A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3822A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3822A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither the authorized carriers nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard Smith, Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3823A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3823A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3823A1.txt
  • through signed letters of agency (LOAs). Sprint's LOAs, however, were not dated by the subscribers as required by our rules. Sprint has failed to produce clear and convincing evidence that Complainants authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainants' telecommunications service providers and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to the authorized carriers an amount equal to 150% of all charges paid by each subscriber to Sprint. According to the complaints, Sprint must forward to the authorized carriers the amounts, along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt of this amount, the authorized
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3841A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3841A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3841A1.txt
  • and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, Third Order on Reconsideration, CC Docket No. 94-129, FCC 03-42, 18 FCC Rcd 5099 (rel. March 17, 2003) (Third Order on Reconsideration). See OMB No. 3060-0787. These information collection requirements relate to mandatory reporting requirements which apply to Local Exchange Carriers. See 47 CFR Sections 64.1120 (c)(3)(iii), 64.1130(j), 64.1150(b), 64.1160(g), 64.1170(g), 64.1180 regarding the requirements concerning local exchange carrier verification of inbound carrier changes, and certifications to exempt carriers from the drop-off requirement. As stated in the Third Order on Reconsideration, the effective date of these approved rules is the date notice of the OMB approval is published in the Federal Register. For further information, contact David Marks or Kelli Farmer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3846A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3846A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3846A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No.03-S85034, received October 13, 2003. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3847A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3847A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3847A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Vartec Telecom, Inc.'s Response to Informal Complaint No.03-I0072306S, received January 15, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3853A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3853A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3853A1.txt
  • no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3854A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3854A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3854A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC 's Response to Informal Complaint No. 04-S86198, received March 24, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3855A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3855A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3855A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WilTel's Response to Informal Complaint No. 04-S86153, received March 15, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3858A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3858A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3858A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Lightyear's Response to Informal Complaint No. 04-S86053, received March 8, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3863A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3863A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3863A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC 04-S86059, filed March 15, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3924A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3924A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3924A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with the Commission pursuant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3925A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3925A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3925A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of their complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3926A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3926A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3926A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3927A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3927A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3927A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086 (DC Cir.2003). If a Complainant is unsatisfied with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3928A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3928A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3928A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If a Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3929A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3929A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3929A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Quasar IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Quasar may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3930A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3930A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3930A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3931A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3931A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3931A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LCR's Response to Informal Complaint No. 04-S000392S, March 15, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3932A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3932A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3932A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LCR's Response to Informal Complaint No. 04-S85910, February 20, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3933A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3933A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3933A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LCR's Response to Informal Complaint No. 04-S85970, received February 20, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3934A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3934A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3934A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LCR's Response to Informal Complaint No. 04-S86041, received April 7, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3935A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3935A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3935A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LCR's Response to Informal Complaint No. 04-S86481, received May 10, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3936A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3936A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3936A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LCR's Response to Informal Complaint No. 04-S6537, received July 12, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3937A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3937A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3937A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3938A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3938A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3938A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. Advantages verifier confirmed the switch for ``in state'' long distance and ``state to state'' long distance. As each complainants'
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3939A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3939A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3939A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Advantage Telecommunications Corp. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3940A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3940A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3940A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Clear World IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Global Crossing nor Clear World may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3941A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3941A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3941A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Horizon's Response to Informal Complaint No. 04-S85900, received February 26, 2004. See 47 C.F.R. � 64.1150(d), 64.1120(c)(3)(iii). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3942A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3942A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3942A1.txt
  • party verification as proof of the authorization for the switch as required by our rules. We find that CenturyTel has failed to produced clear and convincing evidence of a valid authorized carrier change by Complainant. Therefore, we find that CenturyTel's actions resulted in an authorized change in Complainant's telecommunications service provider and we discuss CenturyTel's liability below. Pursuant to Section 64.1170(b) our rules, CenturyTel must forward to MCI an amount equal to 150% of all charges paid by the subscriber to CenturyTel along with copies of any telephone bills issued from CenturyTel to the Complainant. Within ten days of receipt of this amount, MCI shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3943A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3943A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3943A1.txt
  • carrier at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against America Net IS GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Verizon nor ANL may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3949A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3949A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3949A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). New Access Communications's Response to Informal Complaint No. IC 03-I00056599S, received December 18, 2003. If Complainant is unsatisfied with the resolution of its complaint, Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3950A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3950A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3950A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cierra Network IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither authorized carrier nor Cierra Network may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3951A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3951A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3951A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Allegiance Telecom, Inc.'s Response to Informal Complaint IC 03-S82130, filed February 17, 2003. See 47 C.F.R. � 64.1130. See AT&T Corp. v. FCC, 323 F.3d
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3952A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3952A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3952A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel Telecommunications Corp.'s Response to Informal Complaint No. 034-S85396, filed December 16, 2003. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3953A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3953A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3953A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ARBOS Communications, Inc.'s Response to Informal Complaint No. 02-S73096, filed April 7, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3954A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3954A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3954A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Universal Broadband Communications, Inc.'s Response to Informal Complaint No.02-S80379, received October 4, 2002. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3955A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3955A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3955A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against National Access Long Distance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NALD nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3956A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3956A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3956A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BullsEye Telecom, Inc.'s Response to Informal Complaint No. 03-S85435, received December 16, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3957A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3957A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3957A1.txt
  • its responses that the switches occurred as the result of clerical errors on the part of its sales representatives. We find that LCR has failed to produce clear and convincing evidence that Complainants authorized carrier changes. Therefore, we find that LCR's actions resulted in unauthorized changes in Complainants' telecommunications service providers and we discuss LCR's liability below. Pursuant to Section 64.1170(b) our rules, LCR must forward to the authorized carriers an amount equal to 150% of all charges paid by the subscriber to LCR. According to the complaints, LCR must forward to the authorized carriers the amounts, along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt of this amount, the authorized
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3958A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3958A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3958A1.txt
  • unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against LCR Telecommunications, LLC ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and LCR may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3959A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3959A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3959A1.txt
  • at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3960A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3960A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3960A1.txt
  • at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3961A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3961A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3961A1.txt
  • at no cost to the subscriber. 6. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against SBC ARE GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carriers nor SBC may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3962A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3962A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3962A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3963A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3963A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3963A1.txt
  • no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cox Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor Cox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3964A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3964A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3964A1.txt
  • responded on November 17, 2004. Cox admits that it mistakenly switched Complainant's long distance service to Sprint. We find that Cox has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Cox's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Cox's liability below. Pursuant to Section 64.1170(b) our rules, Cox must forward to MCI an amount equal to 150% of all charges paid by the subscriber to Cox. Therefore, Cox must forward to MCI 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, MCI shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3965A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3965A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3965A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3966A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3966A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3966A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3967A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3967A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3967A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 04-S88578, received November 17, 2004. See 47 C.F.R. � 64.1120. See MCI Corp. v. FCC, 323 F.3d 1081, 1086
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3968A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3968A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3968A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 04-S88400, October 8, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3969A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3969A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3969A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither the authorized carriers nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3970A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3970A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3970A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3971A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3971A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3971A1.txt
  • of agency (LOA). Sprint's LOA, however, was not dated by the subscriber as required by our rules. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Sprint. Therefore, Sprint must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Sprint shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3972A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3972A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3972A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither the authorized carriers nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3973A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3973A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3973A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3974A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3974A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3974A1.txt
  • through signed letters of agency (LOAs). Sprint's LOAs, however, were not dated by the subscribers as required by our rules. Sprint has failed to produce clear and convincing evidence that Complainants authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainants' telecommunications service providers and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to the authorized carriers an amount equal to 150% of all charges paid by each subscriber to Sprint. According to the complaints, Sprint must forward to the authorized carriers the amounts, along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt of this amount, the authorized
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3975A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3975A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3975A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. IC-04-S88271, received October 1, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3976A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3976A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3976A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3992A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3992A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3992A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Advantage's Response to Informal Complaint No. IC 03-S84142, received August 19, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3993A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3993A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3993A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). PowerNet's Response to Informal Complaint No. IC 04-S87381, received July 20, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3994A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3994A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3994A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Americatel's Response to Informal Complaint No. 04-S86356, received April 23, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3995A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3995A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3995A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC's Response to Informal Complaint No. 04-S86439, received April 27, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3999A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3999A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3999A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4000A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4000A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4000A1.txt
  • responded on December 8, 2004. Sprint admits that it mistakenly changed complainant's long distance service to AT&T. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to MCI an amount equal to 150% of all charges paid by the subscriber to Sprint. Therefore, Sprint must forward to MCI 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, MCI shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4001A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4001A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4001A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global Crossing Telecommunications, Inc.'s Response to Informal Complaint No. 03-S83439, filed June 18, 2004. See 47 C.F.R. � 64.1130. See AT&T Corp. v. FCC, 323
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4002A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4002A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4002A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Advantage Telecommunications Corp.'s Response to Informal Complaint No. 03-S84878, filed December 5, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4003A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4003A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4003A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T Corporation nor Adelphia Communications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4014A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4014A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4014A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LCR Telecommunications, LLC's Response to Informal Complaint No. 04-I0091075S, received July 13, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4015A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4015A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4015A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Americatel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T Communcations, Inc. nor Americatel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4016A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4016A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4016A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sage's Response to Informal Complaint No. 04-S87342, received July 6, 2004. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4017A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4017A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4017A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4018A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4018A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4018A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CTS's Response to Informal Complaint No. 04-S86153, received March 9, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4019A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4019A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4019A1.txt
  • of the unauthorized changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Cavalier ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorize carrier nor Cavalier may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4020A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4020A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4020A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4024A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4024A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4024A1.txt
  • confirm that the consumer on the recording was authorized to make the switch as required by our rules. We find that ATC has failed to produce clear and convincing evidence of an authorized carrier change. Therefore, we find that ATC's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss ATC's liability below. Pursuant to Section 64.1170(b) our rules, ATC must forward to Birch an amount equal to 150% of all charges paid by the subscriber to ATC. Therefore, ATC must forward to Birch 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Birch shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4038A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4038A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4038A1.txt
  • notice. BUI, however, failed to include the rates, terms and conditions of service on its notice. We find that BUI has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that BUI's actions resulted in an unauthorized change in Complainant's long distance service provider and we discuss BUI's liability below. Pursuant to Section 64.1170(b) our rules, BUI must forward to Touch America an amount equal to 150% of all charges paid by the subscriber to Touch America. Therefore, BUI must forward to Touch America 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, BUI shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4039A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4039A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4039A1.txt
  • 2004. AT&T admits in its response that it mistakenly switched the Complainant's long distance service to AT&T. We find that AT&T has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that AT&T's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss AT&T's liability below. Pursuant to Section 64.1170(b) our rules, AT&T must forward to Broadwing an amount equal to 150% of all charges paid by the subscriber to AT&T. Therefore, AT&T must forward to Broadwing 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Broadwing shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4040A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4040A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4040A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR Telecommunications, LLC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Southwestern Bell Telephone Company nor LCR Telecommunications, LLC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4041A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4041A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4041A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). KTNT Communications's Response to Informal Complaint No. IC 04-S86606, received May 17, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4042A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4042A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4042A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-450A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-450A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-450A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Lightyear IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor Lightyear may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-451A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-451A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-451A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against 011 IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-452A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-452A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-452A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDA's Response to Informal Complaint No. IC 03-S84696, received September 22, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-453A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-453A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-453A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Primus IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-454A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-454A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-454A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VarTec's Response to Informal Complaint No. IC 03-S85054, received December 3, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-455A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-455A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-455A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Comcast's Response to Informal Complaint No. IC 02-S81403, received July 15, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-456A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-456A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-456A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against International IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor International may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-457A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-457A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-457A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). IQ's Response to Informal Complaint No. IC 03-S83796, received July 2, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-467A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-467A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-467A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-468A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-468A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-468A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-469A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-469A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-469A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-470A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-470A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-470A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(b) of the Commission's rules, 47 C.F.R. � 64.1170(b), that Sprint must forward to AT&T an amount equal to 150% of all charges paid by the subscriber along with copies of any telephone bills issued from Sprint to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-471A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-471A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-471A1.txt
  • verifier, however, failed to obtain a separate authorization for each service sold as required by our rules. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Sprint. Therefore, Sprint must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-472A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-472A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-472A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-473A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-473A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-473A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-474A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-474A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-474A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-475A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-475A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-475A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-477A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-477A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-477A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. IC 03-I0056283S, October 7, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-478A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-478A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-478A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-479A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-479A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-479A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S77174, December 10, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-480A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-480A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-480A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S71485, June 11, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-481A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-481A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-481A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-482A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-482A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-482A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. XXXXXXXXX, (date filed). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-483A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-483A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-483A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 03-S83898, August 1, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-484A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-484A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-484A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-485A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-485A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-485A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. 47 U.S.C. � 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-486A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-486A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-486A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S71635, June 11, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-487A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-487A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-487A1.txt
  • not provide a letter of agency or third party verification tape as required by our rules. We find that WorldCom has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that WorldCom's actions resulted in an unauthorized change in Complainant's long distance service provider and we discuss WorldCom's liability below. Pursuant to Section 64.1170(b) our rules, WorldCom must forward to WorldCom an amount equal to 150% of all charges paid by the subscriber to WorldCom. Therefore, WorldCom must forward to WorldCom 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, WorldCom shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-488A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-488A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-488A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S81885, February 13, 2003. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-489A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-489A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-489A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. IC 02-S79039, 13, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-490A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-490A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-490A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S70805. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-491A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-491A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-491A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with the Commission pursuant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-492A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-492A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-492A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-493A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-493A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-493A1.txt
  • any evidence of a valid authorization to change Complainant's intraLATA toll service as required by our rules. We find that WorldCom has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that WorldCom's actions resulted in an unauthorized change in Complainant's intraLATA toll provider and we discuss WorldCom's liability below. Pursuant to Section 64.1170(b) our rules, WorldCom must forward to Southwestern Bell an amount equal to 150% of all charges paid by the subscriber to WorldCom. Therefore, WorldCom must forward to Southwestern Bell 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Southwestern Bell shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-494A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-494A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-494A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-495A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-495A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-495A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with the Commission pursuant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-496A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-496A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-496A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with the Commission pursuant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-497A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-497A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-497A1.txt
  • WorldCom states that it cannot produce a third party verification tape due to a systems malfunction. We find that WorldCom has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that WorldCom's actions resulted in an unauthorized change in Complainant's long distance service provider and we discuss WorldCom's liability below. Pursuant to Section 64.1170(b) our rules, WorldCom must forward to Sprint an amount equal to 150% of all charges paid by the subscriber to WorldCom. Therefore, WorldCom must forward to Sprint 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Sprint shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-498A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-498A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-498A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with the Commission pursuant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-499A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-499A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-499A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-505A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-505A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-505A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S76405, August 22, 2003. Federal Communications Commission DA 04-505 Federal Communications Commission DA 04-505 ' y � � �
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-506A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-506A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-506A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Ess.com's Response to Informal Complaint No. 03-S82611, August 4, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-507A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-507A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-507A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel's Response to Informal Complaint No. 03-S84896, October 7, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-508A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-508A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-508A1.txt
  • through third party verification. OneLink's verifier, however, failed to obtain separate authorizations for each service sold as required by our rules. OneLink has failed to produce clear and convincing evidence that Complainants authorized a carrier change. Therefore, we find that OneLink's actions resulted in unauthorized changes in Complainants' telecommunications service providers and we discuss OneLink's liability below. Pursuant to Section 64.1170(b) our rules, OneLink must forward to the relevant authorized carriers an amount equal to 150% of all charges paid by the relevant subscriber to OneLink. OneLink must forward to the relevant authorized carriers the amounts, along with copies of any telephone bills issued from OneLink to the Complainants. Within ten days of receipt of this amount, the relevant authorized carriers
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-509A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-509A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-509A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Private's Response to Informal Complaint No. 02-S81623, February 5, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-510A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-510A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-510A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VarTec's Response to Informal Complaint No. 03-S85432, December 30, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-511A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-511A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-511A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NBWC's Response to Informal Complaint No. 03-S82267, January 14, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-512A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-512A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-512A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Bullseye's Response to Informal Complaint No. 03-I0057185S, November 4, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-513A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-513A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-513A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither CenturyTel nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-514A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-514A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-514A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Integretel's Response to Informal Complaint No. 03-S82708, March 19, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-515A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-515A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-515A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Integretel's Response to Informal Complaint No. 02-S81978, March 19, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-516A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-516A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-516A1.txt
  • of each unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Universal ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carriers nor Universal pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-517A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-517A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-517A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against LDCB ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier not LDCB may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-518A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-518A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-518A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against LCR ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier not LCR may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-519A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-519A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-519A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against International IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor International may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-520A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-520A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-520A1.txt
  • through third party verification. OneLink's verifier, however, failed to obtain separate authorizations for each service sold as required by our rules. OneLink has failed to produce clear and convincing evidence that Complainants authorized a carrier change. Therefore, we find that OneLink's actions resulted in unauthorized changes in Complainants' telecommunications service providers and we discuss OneLink's liability below. Pursuant to Section 64.1170(b) our rules, OneLink must forward to the relevant authorized carriers an amount equal to 150% of all charges paid by the relevant subscriber to OneLink. OneLink must forward to the relevant authorized carriers the amounts, along with copies of any telephone bills issued from OneLink to the Complainants. Within ten days of receipt of this amount, the relevant authorized carriers
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-521A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-521A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-521A1.txt
  • of each unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against WCSS ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carriers nor WCSS pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-522A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-522A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-522A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NOL's Response to Informal Complaint No. 02-S81656, January 7, 2003. Federal Communications Commission DA 04-522 Federal Communications Commission DA 04-522 �@��� ] � � �
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-528A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-528A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-528A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, Complainant may file a formal complaint with the Commission pursuant to
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-529A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-529A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-529A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-530A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-530A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-530A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-531A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-531A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-531A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-532A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-532A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-532A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-533A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-533A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-533A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086 (DC Cir.2003). (continued....) Federal Communications Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-534A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-534A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-534A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against American Telecommunications Systems, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Worldcom nor American Telecommunications Systems, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-535A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-535A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-535A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Total Call International, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Worldcom nor Total Call International, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-536A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-536A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-536A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Vartec Telecom, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Vartec Telecom, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-537A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-537A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-537A1.txt
  • unauthorized change of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against PromiseVision Technology, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and PromiseVision Technology, Inc. may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-538A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-538A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-538A1.txt
  • failed to obtain separate authorizations for each service sold as required by our rules. We find that One Link has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that One Link's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss One Link's liability below. Pursuant to Section 64.1170(b) our rules, One Link must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to One Link. Therefore, One Link must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-539A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-539A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-539A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Long Distance Savings. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor Long Distance Savings may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-552A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-552A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-552A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC Long Distance's Response to Informal Complaint No. IC 03-S85222, June 24, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-553A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-553A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-553A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NALD's Response to Informal Complaint No. 03-S85304, December 9, 2003. NALD's Response to Informal Complaint No. 03-S85304, December 9, 2003. If Complainant is unsatisfied with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-554A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-554A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-554A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ADST IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-555A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-555A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-555A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Global IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Southwestern Bell Telephone Company nor Global may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-556A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-556A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-556A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). McLeod's Response to Informal Complaint No. 02-S67594, April 1, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-557A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-557A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-557A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Globalinx's Response to Informal Complaint No. IC 02-S80225, July 1, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-558A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-558A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-558A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NECC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Primo nor NECC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-559A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-559A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-559A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Lucky Dog's Response to Informal Complaint No. 03-S852668, December 9, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-560A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-560A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-560A1.txt
  • 2003. AllTel did not submit a third party verification or letter of agency required by our rules. We find that AllTel has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that AllTel's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss AllTel's liability below. Pursuant to Section 64.1170(b) our rules, AllTel must forward to WorldCom Complainant's local exchange carrier an amount equal to 150% of all charges paid by the subscriber to AllTel. Therefore, AllTel must forward to 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, WorldCom shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-561A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-561A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-561A1.txt
  • the unauthorized change. 6. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Primus Corporation IS GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Primus may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-562A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-562A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-562A1.txt
  • the person on the call was authorized to make the carrier changes, as required by our rules. We find that Yestel has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Yestel's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Yestel's liability below. Pursuant to Section 64.1170(b) our rules, Yestel must forward to Verizon Complainant's local exchange carrier an amount equal to 150% of all charges paid by the subscriber to Yestel. Therefore, Yestel must forward to 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-563A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-563A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-563A1.txt
  • 9, 2003. LCR admits that it switched the Complainant's telecommunications service provider due to a clerical error. We find that LCR has failed to produce clear and convincing evidence that Complainant authorized those carrier changes. Therefore, we find that LCR's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss LCR's liability below. Pursuant to Section 64.1170(b) our rules, LCR must forward to Verizon Complainant's local exchange carrier an amount equal to 150% of all charges paid by the subscriber to LCR. Therefore, LCR must forward to 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-564A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-564A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-564A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against OneLink ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and OneLink may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-571A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-571A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-571A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Vox Response to Informal Complaint No. IC-01-S64337, April 5, 2001. See 47 C.F.R. � 64.1130(e)(4). See 47 C.F.R. � 64.1150(d). (continued....) Federal Communications Commission DA
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-638A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-638A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-638A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 03-S82710, April 18, 2003. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-639A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-639A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-639A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S71441, June 10, 2002. (continued....) Federal Communications Commission DA 04-639 Federal Communications Commission DA 04-639 �@��� @& ` �
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-640A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-640A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-640A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S79486, October 10, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-641A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-641A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-641A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No.02-S80142, December 30, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-642A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-642A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-642A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. IC 02-S67607, March 28, 2002. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086 (DC
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-643A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-643A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-643A1.txt
  • toll and long distance service was switched due to a data entry error. We find that WorldCom has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that WorldCom's actions resulted in an unauthorized change in Complainant's intraLATA toll and long distance service provider(s) and we discuss WorldCom's liability below. Pursuant to Section 64.1170(b) our rules, WorldCom must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to WorldCom. Therefore, WorldCom must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-644A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-644A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-644A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S77192, December 4, 2002. (continued....) Federal Communications Commission DA 04-644 Federal Communications Commission DA 04-644 @& 5 � w
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-645A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-645A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-645A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. (continued....) Federal Communications Commission DA 04-645 Federal Communications Commission DA 04-645 ��������������������٨����������-��������������������� @& j (c) ixZ �
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-646A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-646A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-646A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 03-S82783, April 24, 2003. (continued....) Federal Communications Commission DA 04-646 Federal Communications Commission DA 04-646 @& 9 � H
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-647A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-647A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-647A1.txt
  • third party verifier failed to obtain separate authorizations for each service sold as required by our rules. We find that WorldCom has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that WorldCom's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss WorldCom's liability below. Pursuant to Section 64.1170(b) our rules, WorldCom must forward to Complainant's authorzied carrier an amount equal to 150% of all charges paid by the subscriber to WorldCom. Therefore, WorldCom must forward to Complainant's authorzied carrier150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Complainant's authorzied carrier shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-648A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-648A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-648A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 03-S84893, October r30, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-649A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-649A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-649A1.txt
  • obtain authorization to change Complainant's intraLATA toll provider as required by our rules. We find that Advantage has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Advantage's actions resulted in an unauthorized change in Complainant's intraLATA toll and long distance service providers and we discuss Advantage's liability below. Pursuant to Section 64.1170(b) our rules, Advantage must forward to Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Advantage. Therefore, Advantage must forward to Complainant's authorized carrier150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Complainant's authorized carrier shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-650A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-650A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-650A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S80710, January 16, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-651A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-651A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-651A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S69238, April 30, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-652A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-652A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-652A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-653A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-653A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-653A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-654A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-654A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-654A1.txt
  • verifier, failed to obtain authorization to change Complainant's long distance service as required by our rules. We find that WorldCom has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that WorldCom's actions resulted in an unauthorized change in Complainant's long distance service provider and we discuss WorldCom's liability below. Pursuant to Section 64.1170(b) our rules, WorldCom must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to WorldCom. Therefore, WorldCom must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-661A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-661A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-661A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint Response to Informal Complaint No. IC-01-S62284, October 30, 2001. See 47 C.F.R. � 64.1130(c). See 47 C.F.R. � 64.1150(d). See id. See Petition for
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-662A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-662A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-662A1.txt
  • refund any money to the consumer. Consistent with Section 64.1150 of the Commission's rules, the notice instructs the carrier to remove charges from the bill until a determination can be made as to whether an unauthorized change occurred. The Commission's unauthorized carrier change liability rules do not require an unauthorized carrier to directly reimburse a consumer. As 47 C.F.R. � 64.1170 states, if a customer pays an unauthorized carrier, the unauthorized carrier must reimburse the authorized carrier (who was deprived of revenue from the Complainant due to the slam). The authorized carrier then uses a portion of this money to reimburse the slammed consumer that has paid money to the unauthorized carrier. As the Commission found in the Third Order on
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-663A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-663A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-663A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Petition for Reconsideration of United Systems Access Telecom, Inc. (filed May 28, 2003) at p. 4; Petition for Reconsideration of United Systems Access Telecom,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-664A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-664A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-664A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Petition for Reconsideration of American Phone Services Corp. (filed January 12, 2004) at p. 1. See Third Order on Reconsideration at � 40. See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-665A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-665A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-665A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Americatel Response to Informal Complaint No. IC 02-S77196, August 6, 2002. See 47 C.F.R. � 64.1150(d). See Petition for Reconsideration of Americatel (filed December 12,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-801A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-801A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-801A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC Long Distance's Response to Informal Complaint No. 03-S000248S, October 13, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-802A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-802A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-802A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainants are unsatisfied with the resolution of their complaints, Complainants may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-803A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-803A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-803A1.txt
  • party verifier, however, failed to obtain separate authorizations for each service sold as required by our rules. We find that NCT has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that NCT's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss NCT's liability below. Pursuant to Section 64.1170(b) our rules, NCT must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to NCT, along with copies of any telephone bills issued from NCT to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-804A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-804A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-804A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ClearWorld's Response to Informal Complaint No. 03-B0022373, December 4, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-805A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-805A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-805A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global's Response to Informal Complaint No. IC 03-S84218, August 20, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-806A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-806A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-806A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OTC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor OTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-807A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-807A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-807A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ADST IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-808A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-808A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-808A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NALD Long Distance's Response to Informal Complaint No. 03-S85822, February 10, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-809A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-809A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-809A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Southwestern Bell nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-80A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-80A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-80A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against BetterWorld IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor BetterWorld may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-810A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-810A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-810A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Lucky Dog's Response to Informal Complaint No. 03-S857398, February 14, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-811A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-811A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-811A1.txt
  • and ADST responded. ADST however, failed to provide a third party verification tape or letter of agency as required by our rules. ADST has failed to produce clear and convincing evidence that Complainants authorized carrier changes. Therefore, we find that ADST's actions resulted in unauthorized changes in Complainants' telecommunications service providers and we discuss ADST's liability below. Pursuant to Section 64.1170(b) our rules, ADST must forward to the authorized carriers an amount equal to 150% of all charges paid by the subscriber to ADST. According to the complaints, ADST must forward to the authorized carriers the amounts, along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt of this amount, the authorized
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-812A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-812A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-812A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against ADST ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carriers nor ADST may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-813A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-813A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-813A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Globalcom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Net895 nor Globalcom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-816A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-816A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-816A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Broadwing's Response to Informal Complaint No. IC 02-S76386, received July 17, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-817A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-817A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-817A1.txt
  • not contain the Complainant's address and each telephone number to be switched, as required by our rules. We find that CCS has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that CCS's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss CCS's liability below. Pursuant to Section 64.1170(b) our rules, CCS must forward to ATG/PATLIVE an amount equal to 150% of all charges paid by the subscriber to CCS. Therefore, CCS must forward to ATG/PATLIVE 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, ATG/PATLIVE shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-818A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-818A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-818A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Clearworld IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor Clearworld may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-819A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-819A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-819A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Xspedius IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Global Crossing nor Xspedius may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-81A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-81A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-81A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDCB IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-820A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-820A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-820A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Comcast's Response to Informal Complaint No. IC 03-S84124, received July 21, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-821A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-821A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-821A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-822A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-822A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-822A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Vox IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Vox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-823A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-823A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-823A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Clearworld's Response to Informal Complaint No. IC 03-S85303, received December 19, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-824A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-824A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-824A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Lightyear's Response to Informal Complaint No. IC 03-S85420, received December 23, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-825A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-825A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-825A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against LCR ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor LCR may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-826A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-826A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-826A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BCLD's Response to Informal Complaint No. IC 03-S82624, received April 1, 2003. See Verizon's Response received on June 13, 2003. If Complainant is unsatisfied with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-827A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-827A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-827A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Lightyear IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor Lightyear may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-828A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-828A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-828A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against OneLink ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor OneLink may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-829A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-829A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-829A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Spectrotel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Spectrotel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-82A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-82A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-82A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AllTel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor AllTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-830A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-830A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-830A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-831A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-831A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-831A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Comcast's Response to Informal Complaint No. IC 03-S85235, received November 26, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-832A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-832A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-832A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. IC 03-S85638, received December 29, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-833A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-833A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-833A1.txt
  • OneLink's verifier, however, failed to obtain separate authorizations for each service sold, as required by our rules. We find that OneLink has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that OneLink's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss OneLink's liability below. Pursuant to Section 64.1170(b) our rules, OneLink must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to OneLink. Therefore, OneLink must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-834A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-834A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-834A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NECC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WDT nor NECC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-835A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-835A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-835A1.txt
  • Allegiance's LOA, however, does not contain each telephone number to be switched, as required by our rules. We find that Allegiance has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Allegiance's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Allegiance's liability below. Pursuant to Section 64.1170(b) our rules, Allegiance must forward to Sprint an amount equal to 150% of all charges paid by the subscriber to Allegiance. Therefore, Allegiance must forward to Sprint 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Sprint shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-836A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-836A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-836A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Winstar IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Broadwing nor Winstar may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-837A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-837A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-837A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OTC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither ComLogic, Inc. nor OTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-838A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-838A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-838A1.txt
  • LifeLine did not submit a third party verification or letter of agency, as required by our rules. We find that LifeLine has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that LifeLine's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss LifeLine's liability below. Pursuant to Section 64.1170(b) our rules, LifeLine must forward to Comcast an amount equal to 150% of all charges paid by the subscriber to LifeLine. Therefore, LifeLine must forward to Comcast 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Comcast shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-839A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-839A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-839A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CBS's Response to Informal Complaint No. IC 03-S85775, received January 14, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-83A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-83A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-83A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Globcom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither NET nor Globcom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-840A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-840A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-840A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OneLink IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-841A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-841A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-841A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CBS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Powercom nor CBS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-842A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-842A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-842A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cierracom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Cierracom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-843A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-843A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-843A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor LDA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-844A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-844A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-844A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. IC 03-S85049, received November 18, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-845A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-845A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-845A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). RSL's Response to Informal Complaint No. IC 02-S79510, received September 18, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-848A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-848A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-848A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Allegiance's Response to Informal Complaint No. 03-S84724, October 3, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-849A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-849A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-849A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Z-Tel's Response to Informal Complaint No. IC 03-S84234, August 6, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-84A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-84A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-84A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OTC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor OTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-850A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-850A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-850A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). PowerNet's Response to Informal Complaint No. IC 02-S80269, September 4, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-851A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-851A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-851A1.txt
  • processed. Vox's letter of authorization, however, failed to contain an electronic signature, as required by our rules. We find that Vox has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Vox's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Vox's liability below. Pursuant to Section 64.1170(b) our rules, Vox must forward to AT&T (AT&T) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Vox. Therefore, Vox must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-852A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-852A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-852A1.txt
  • of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Total Call IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Total Call may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-853A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-853A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-853A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against OneLink ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and OneLink may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-854A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-854A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-854A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Telecom USA's Response to Informal Complaint No. 03-I0079443S, March 3, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-855A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-855A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-855A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VarTec's Response to Informal Complaint No. 03-I0078787S, February 26, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-856A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-856A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-856A1.txt
  • 2003. ADST did not submit a third party verification or letter of agency required by our rules. We find that ADST has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that ADST's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss ADST's liability below. Pursuant to Section 64.1170(b) our rules, ADST must forward to AT&T Complainant's telecommunications service period an amount equal to 150% of all charges paid by the subscriber to ADST. Therefore, ADST must forward to 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-857A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-857A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-857A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). TDS Metrocom's Response to Informal Complaint No. 03-S83670, May 28, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-858A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-858A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-858A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global's Response to Informal Complaint No. 03-S82499, April 21, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-859A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-859A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-859A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against International IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Global Crossing nor International may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-85A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-85A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-85A1.txt
  • collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Silverleaf IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Silverleaf may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. IT IS FURTHER ORDERED that a copy of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-860A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-860A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-860A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NCT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-861A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-861A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-861A1.txt
  • any collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against One Star IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor One Star may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. IT IS FURTHER ORDERED that a copy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-862A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-862A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-862A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. 02-S81916, January 24, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-863A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-863A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-863A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-864A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-864A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-864A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No.02-S81977, February 4, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-865A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-865A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-865A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086 (DC Cir.2003). If a Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-866A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-866A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-866A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-867A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-867A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-867A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-868A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-868A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-868A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-869A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-869A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-869A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086 (DC Cir.2003). If Complainant is unsatisfied
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-86A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-86A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-86A1.txt
  • Primus's verifier, however, failed to confirm the telephone number to be switched, as required by our rules. We find that Primus has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Primus's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Primus's liability below. Pursuant to Section 64.1170(b) our rules, Primus must forward to PNG an amount equal to 150% of all charges paid by the subscriber to Primus. Therefore, Primus must forward to PNG 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, PNG shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-870A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-870A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-870A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-871A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-871A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-871A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of their complaint, such Complainant may file a formal complaint with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-872A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-872A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-872A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086 (DC Cir.2003). If a Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-873A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-873A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-873A1.txt
  • party verifier, however, failed to obtain separate authorizations for each service sold as required by our rules. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to Qwest an amount equal to 150% of all charges paid by the subscriber to Sprint, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Qwest shall provide a refund or credit to Complainant in the amount of 50% of all charges
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-874A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-874A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-874A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-875A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-875A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-875A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-876A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-876A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-876A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-877A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-877A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-877A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with the Commission pursuant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-878A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-878A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-878A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-879A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-879A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-879A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). INETBA's, Response to Informal Complaint IC No. 01-S61118, filed October 1, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-880A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-880A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-880A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-881A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-881A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-881A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-882A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-882A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-882A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-883A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-883A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-883A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, Complainant may file a formal complaint with the Commission pursuant to
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-884A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-884A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-884A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-892A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-892A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-892A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 01-S62564, October 30, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-893A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-893A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-893A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-B0007162, January 15, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-894A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-894A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-894A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S79060, December 13, 2002. (continued....) Federal Communications Commission DA 04-894 Federal Communications Commission DA 04-894 �@��� �@��� @& .
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-895A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-895A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-895A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S80021, January 7, 2002. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-896A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-896A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-896A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 03-S83172, June 6, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-949A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-949A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-949A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. IC 03-S84904, October 16, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-950A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-950A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-950A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-100A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-100A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-100A1.txt
  • of each unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against LCR ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carriers nor LCR may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-101A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-101A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-101A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-102A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-102A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-102A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1160A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1160A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1160A1.txt
  • the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Total Call International, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Verizon nor Total Call may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1161A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1161A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1161A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 04-S87693, received August 5, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1162A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1162A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1162A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LCR's Response to Informal Complaint No. 04-S87908, received October 26, 2004. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1163A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1163A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1163A1.txt
  • no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CGI Long Distance Services IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor CGI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1164A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1164A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1164A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VarTec's Response to Informal Complaint No. 04-S88085, received August 23, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1165A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1165A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1165A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). IDT's Response to Informal Complaint No. 04-S88139, received September 10, 2004. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1166A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1166A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1166A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk America's Response to Informal Complaint No. 04-S88190, received September 24, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1167A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1167A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1167A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Small Business's Response to Informal Complaint No. IC 04-S88266, received October 11, 2004. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1168A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1168A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1168A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Acceris's Response to Informal Complaint No. 04-S88391, received November 1, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1169A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1169A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1169A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 04-S88516, received November 5, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1170A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1170A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1170A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Acceris Communications Corp. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Acceris may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1171A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1171A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1171A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BullsEye's Response to Informal Complaint No. IC 04-S88695, received January 13, 2005. See 47 C.F.R � 64.1120. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1172A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1172A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1172A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. 04-S88765, received January 10, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1173A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1173A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1173A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Business Network's Response to Informal Complaint No. 04-S88139, received January 12, 2005. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1174A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1174A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1174A1.txt
  • carrier at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cordia Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Verizon nor Cordia may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1177A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1177A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1177A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest Communications's Response to Informal Complaint No. IC 04-S86867, received June 7, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1178A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1178A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1178A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Comcast Cable Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WDT nor Comcast may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1179A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1179A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1179A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Clear Choice Communications's Response to Informal Complaint No. IC 04-S86947, received June 14, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-117A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-117A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-117A1.txt
  • third party verification recording as proof of the authorization of the switch as required by our rules. We find that AT&T has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that AT&T's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss AT&T's liability below. Pursuant to Section 64.1170(b) our rules, AT&T must forward to Comcast an amount equal to 150% of all charges paid by the subscriber to AT&T. Therefore, AT&T must forward to Comcast 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Comcast shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1180A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1180A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1180A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NetOne's Response to Informal Complaint No. 04-I0114174S, received October 4, 2004. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1181A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1181A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1181A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1182A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1182A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1182A1.txt
  • carrier at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NorVergence, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and SBC nor NorVergence may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1183A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1183A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1183A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1184A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1184A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1184A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 04-I0123799S, received November 12, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1187A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1187A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1187A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 04-S87341, July 23, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1188A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1188A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1188A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Primus's Response to Informal Complaint No. 04-S87060, received September 15, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1189A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1189A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1189A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VarTec's Response to Informal Complaint No. IC 04-S87894, received August 132004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-118A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-118A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-118A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 04-87251, received July 6, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1190A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1190A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1190A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Horizon's Response to Informal Complaint No. 04-I0109418S, received January 20, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1191A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1191A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1191A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If any Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1192A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1192A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1192A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1193A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1193A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1193A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Farm Bureau's Response to Informal Complaint No. IC 04-I0124447S, received December 20, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1194A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1194A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1194A1.txt
  • of the unauthorized changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against TDS ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorize carrier nor TDS may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1195A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1195A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1195A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Sage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the unauthorized carrier nor Sage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1196A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1196A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1196A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Communications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1197A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1197A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1197A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Evercom's Response to Informal Complaint No. 04-S000758S, received January 21, 2005. If Complainant is unsatisfied with the resolution of this complaint, such Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1198A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1198A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1198A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Reduced Rate IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor Reduced Rate may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1199A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1199A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1199A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LCR's Response to Informal Complaint No. 04-I0139658S, received January 13, 2005. If Complainant is unsatisfied with the resolution of this complaint, such Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-119A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-119A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-119A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1200A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1200A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1200A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1201A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1201A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1201A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Broadwing IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Broadwing may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1202A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1202A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1202A1.txt
  • PowerNet at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Covista IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither PowerNet nor Covista may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1203A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1203A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1203A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cavalier IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Verizon nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1204A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1204A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1204A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Voice IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred IDT nor Voice may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1205A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1205A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1205A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). New Rochelle's Response to Informal Complaint No. 04-S88533, received October 28, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1206A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1206A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1206A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Advantage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1207A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1207A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1207A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Telecom Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Tele Circuit IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Tele Circuit may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1208A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1208A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1208A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Discounted's Response to Informal Complaint No. 04-S87248, received July 21, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1209A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1209A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1209A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon Long Distance's Response to Informal Complaint No. 04-S87484, received July 12, 2004. If Complainant is unsatisfied with the resolution of this complaint, such Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-120A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-120A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-120A1.txt
  • no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CenturyTel Solutions, Inc. Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor CenturyTel Solutions, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1210A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1210A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1210A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with the Commission pursuant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1211A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1211A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1211A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). OPTICOM's Response to Informal Complaint No. 04-S88726, receiver December l0, 2004. If Complainant is unsatisfied with the resolution of this complaint, such Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1212A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1212A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1212A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cavalier IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the unauthorized carrier nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1213A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1213A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1213A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Reduced Rate IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor Reduced Rate may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1214A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1214A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1214A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Touch 1 IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the unauthorized carrier nor Touch 1 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1215A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1215A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1215A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Verizon ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Verizon may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1216A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1216A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1216A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Tralee's Response to Informal Complaint No. IC-04-S88723, received December 8, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1217A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1217A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1217A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Main Street's Response to Informal Complaint No. IC-04-S87855, received December 20, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1218A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1218A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1218A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1219A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1219A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1219A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CoreCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and McLeod nor CoreCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-121A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-121A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-121A1.txt
  • desired carrier at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1221A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1221A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1221A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1222A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1222A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1222A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI Response to Informal Complaint No. IC 04-S88136, received October 27, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1223A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1223A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1223A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1224A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1224A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1224A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither the authorized carriers nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1225A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1225A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1225A1.txt
  • verifier, however, did not confirm that Complainant wanted to switch local service as required by our rules. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Sprint. Therefore, Sprint must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Sprint shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1226A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1226A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1226A1.txt
  • at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1227A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1227A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1227A1.txt
  • through signed letters of agency (LOAs). Sprint's LOAs, however, were not dated by the subscribers as required by our rules. Sprint has failed to produce clear and convincing evidence that Complainants authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainants' telecommunications service providers and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to the authorized carriers an amount equal to 150% of all charges paid by each subscriber to Sprint. According to the complaints, Sprint must forward to the authorized carriers the amounts, along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt of this amount, the authorized
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1228A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1228A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1228A1.txt
  • confirmed through third party verification (TPV). Sprint's verifier, however, incorrectly defined intraLATA service as long distance service. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Sprint. Therefore, Sprint must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Sprint shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1229A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1229A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1229A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-122A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-122A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-122A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1230A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1230A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1230A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1231A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1231A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1231A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086 (DC Cir.2003). If a Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1232A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1232A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1232A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 05-S89023, received February 25, 2005. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086 (DC
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1233A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1233A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1233A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against BullsEye Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor BullsEye may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1234A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1234A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1234A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1235A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1235A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1235A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1236A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1236A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1236A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1248A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1248A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1248A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). PNG's Response to Informal Complaint No. 04-S87756, received August 12, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1249A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1249A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1249A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global's Response to Informal Complaint No. 04-S87639, received July 28, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-124A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-124A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-124A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Primus Telecommunications, Inc.'s Response to Informal Complaint No. 04-S87133, filed July 21, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1250A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1250A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1250A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against SBC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor SBC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1252A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1252A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1252A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LCR's Response to Informal Complaint No. 04-S88688, received January 13, 2005. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1253A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1253A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1253A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VarTec's Response to Informal Complaint No. 04-S87838, received August 9, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1256A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1256A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1256A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. 04-S87888, received August 18, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1260A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1260A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1260A1.txt
  • signed and processed. Orbit's LOA, however, does not contain an electronic signature, as required by our rules. We find that Orbit has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Orbit's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Orbit's liability below. Pursuant to Section 64.1170(b) our rules, Orbit must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Orbit. Therefore, Orbit must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1261A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1261A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1261A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). McLeodUSA's Response to Informal Complaint No. IC 04-S88768, received January 24, 2005. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-126A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-126A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-126A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Communicate Technological Systems, LLC's Response to Informal Complaint No. 04-S87178 received June 22, 2004. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-127A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-127A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-127A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-128A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-128A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-128A1.txt
  • at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Verizon nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-129A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-129A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-129A1.txt
  • at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against BellSouth Telecommunications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor BellSouth Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-131A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-131A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-131A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-132A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-132A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-132A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1368A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1368A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1368A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LCR's Response to Informal Complaint No. IC 04-S88844, received January 12, 2005. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1369A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1369A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1369A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBA's Response to Informal Complaint No. 04-S88574, received November 19, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1370A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1370A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1370A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). USTEL's Response to Informal Complaint No. 04-S88436, received November 5, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1371A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1371A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1371A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cypress IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Cypress may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1373A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1373A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1373A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. 04-S88591, received November 15, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1374A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1374A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1374A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv's Response to Informal Complaint No. 04-S88491, received November 8, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1375A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1375A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1375A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 04-S87848, received August 16, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1376A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1376A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1376A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC's Response to Informal Complaint No. 05-S88982, received March 1, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1377A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1377A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1377A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1378A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1378A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1378A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. 05-S89106, received March 16, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1379A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1379A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1379A1.txt
  • complaint and GTC responded on April 14, 2005. GTC states that Complainant's telecommunications service was inadvertently switched. We find that GTC has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that GTC's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss GTC's liability below. Pursuant to Section 64.1170(b) our rules, GTC must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to GTC. Therefore, GTC must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1380A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1380A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1380A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LCR's Response to Informal Complaint No. IC 04-S000590S, received September 15, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1382A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1382A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1382A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Horizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Horizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1383A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1383A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1383A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). OPTICOM's Response to Informal Complaint No. 04-S88413, received October 5, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1384A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1384A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1384A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NCT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1385A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1385A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1385A1.txt
  • NCT's verifier, however, failed to receive separate authorization for each service sold, as required by our rules. We find that NCT has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that NCT's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss NCT's liability below. Pursuant to Section 64.1170(b) our rules, NCT must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to NCT. Therefore, NCT must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1386A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1386A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1386A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 04-I0121869S, received November 2, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-138A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-138A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-138A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. 04-S86027, received March 18, 2004. See 47 C.F.R. � 64.1120(c)(3). See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1395A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1395A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1395A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1396A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1396A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1396A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1397A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1397A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1397A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 04-S87176, filed June 22, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1398A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1398A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1398A1.txt
  • at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against RCN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1399A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1399A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1399A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-139A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-139A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-139A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1400A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1400A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1400A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1401A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1401A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1401A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1402A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1402A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1402A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1403A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1403A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1403A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Southwestern Bell nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1407A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1407A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1407A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 04-I0137013S, filed January 7, 2005. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1409A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1409A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1409A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Verizon Virgina IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor VZLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1410A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1410A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1410A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel's Response to Informal Complaint No. 04-S87439, received July 16, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1411A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1411A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1411A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against New Century Telecom, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1412A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1412A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1412A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). America Online's Response to Informal Complaint No. IC 04-S87905, received November 4, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1413A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1413A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1413A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Epicus, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither BellSouth nor Epicus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1414A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1414A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1414A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Opex's Response to Informal Complaint No. IC 04-S88412, received October 13, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1415A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1415A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1415A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 04-S88639, received December 22, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1416A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1416A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1416A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Communications Billing's Response to Informal Complaint No. 04-S88687, received January 14, 2005. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1417A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1417A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1417A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). IDT's Response to Informal Complaint No. 04-S88736, received January 10, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1418A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1418A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1418A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against New Century Telecom, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1419A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1419A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1419A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VZLD's Response to Informal Complaint No. IC-04-S88763, February 3, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1420A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1420A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1420A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 04-S88845, received January 10, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1421A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1421A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1421A1.txt
  • change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by the Complainant against Long Distance Consolidated Billing Co. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1422A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1422A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1422A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 04-S88868, received January 10, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1423A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1423A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1423A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Communications Billing's Response to Informal Complaint No. 05-S88909, received March 15, 2005. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1424A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1424A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1424A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CTS's Response to Informal Complaint No. 05-S88913, received January 31, 2005. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1425A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1425A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1425A1.txt
  • change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by the Complainants against Long Distance Consolidated Billing Co. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1426A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1426A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1426A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with the Commission pursuant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1427A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1427A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1427A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with the Commission pursuant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1428A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1428A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1428A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with the Commission pursuant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1429A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1429A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1429A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Spectrotel's Response to Informal Complaint No. 05-S89074, received February 23, 2005. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-142A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-142A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-142A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LCR's Response to Informal Complaint No. 04-S86539, received April 26, 2004. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1430A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1430A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1430A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. 05-B0142053S, received February 23, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1431A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1431A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1431A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by the Complainant against Spectrotel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Spectrotel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1433A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1433A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1433A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1434A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1434A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1434A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Sprint nor Qwest may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1435A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1435A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1435A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 05-S89245, received April 15, 2005. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086 (DC
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1436A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1436A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1436A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. IC 04-S87545, received July 16, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1437A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1437A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1437A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 05-S89172, received April 26, 2005. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1438A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1438A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1438A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1439A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1439A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1439A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1440A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1440A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1440A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC Cir. 2003). If a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1441A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1441A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1441A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1442A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1442A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1442A1.txt
  • at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint Long Distance nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1443A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1443A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1443A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 05-S88964, received February 22, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1444A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1444A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1444A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1445A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1445A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1445A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1446A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1446A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1446A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). GTC's Response to Informal Complaint No. IC 04-S88131, received November 22, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1447A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1447A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1447A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC Long Distance's Response to Informal Complaint No. 05-S89279, received May 4, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1448A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1448A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1448A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). GTC's Response to Informal Complaint No. 04-S88148, received January 12, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1449A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1449A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1449A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. IC 05-S89208, received April 13, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-144A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-144A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-144A1.txt
  • verification as proof of the authorization for the switch as required by our rules. We find that Pro Plus has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Pro Plus's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Pro Plus's liability below. Pursuant to Section 64.1170(b) our rules, Pro Plus must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Pro Plus along with copies of any telephone bills issued from Pro Plus to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1450A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1450A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1450A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Broadview Networks IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Broadview Networks may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1452A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1452A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1452A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Communications Billing IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor Communications Billing may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1453A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1453A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1453A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LCR's Response to Informal Complaint No. IC 05-S89218, received April 4, 2005. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1454A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1454A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1454A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Trinsic's Response to Informal Complaint No. IC 05-S88963, received March 8, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1455A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1455A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1455A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BullsEye's Response to Informal Complaint No. IC 05-S89079, received February 28, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1456A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1456A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1456A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 04-S88889, received February 1, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1457A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1457A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1457A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 04-S88625, received November 23, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1458A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1458A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1458A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against BellSouth IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor BellSouth may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1459A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1459A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1459A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. IC 05-S89105, received April 15, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-145A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-145A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-145A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against TeleUno IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor TeleUno may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1460A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1460A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1460A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Telecom Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cordia IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1462A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1462A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1462A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Broadwing's Response to Informal Complaint No. 04-S88708, received February 11, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1463A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1463A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1463A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 04-I0124304S, received November 5, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1464A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1464A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1464A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BOptions's Response to Informal Complaint No. IC 05-S89071, received March 24, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1465A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1465A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1465A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Acceris's Response to Informal Complaint No. 05-S89099, received March 31, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1466A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1466A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1466A1.txt
  • verification. SBC's verifier, however, failed to confirm the identity of the subscriber, as required by our rules. We find that SBC has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that SBC's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss SBC's liability below. Pursuant to Section 64.1170(b) our rules, SBC must forward to Globcom an amount equal to 150% of all charges paid by the subscriber to SBC. Therefore, SBC must forward to Globcom 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Globcom shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1467A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1467A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1467A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Star IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Star may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1468A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1468A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1468A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against SBC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor SBC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1469A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1469A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1469A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC's Response to Informal Complaint No. IC 05-I0141942S, received March 8, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1470A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1470A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1470A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Acceris IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Acceris may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1471A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1471A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1471A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Buzz IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Buzz may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1472A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1472A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1472A1.txt
  • of each unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against NALD ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carriers nor NALD pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1473A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1473A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1473A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Telecom Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ATS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither BellSouth Telecommunications nor ATS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1474A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1474A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1474A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Frontier's Response to Informal Complaint No. 04-S88507, received December 14, 2004. If Complainant is unsatisfied with the resolution of this complaint, such Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1475A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1475A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1475A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Southwestern Bell Telephone Company nor ACN may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1481A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1481A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1481A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. 04-S88611, received January 26, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-149A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-149A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-149A1.txt
  • on the subscriber for service provided after this 30-day period shall be paid by the subscriber to MCI at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Ameritech must also switch the subscriber to the desired carrier at no cost to the subscriber. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor Ameritech may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1506A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1506A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1506A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Startec IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1507A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1507A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1507A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC's Response to Informal Complaint No. IC 05-S89100, received March 17, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1508A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1508A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1508A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CBS's Response to Informal Complaint No. IC 05-I0148598S, received April 22, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-150A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-150A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-150A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1514A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1514A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1514A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BDP's Response to Informal Complaint No. 05-S89166, received March 2, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1515A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1515A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1515A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC's Response to Informal Complaint No. 05-I0148335S, received April 13, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1516A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1516A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1516A1.txt
  • the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Comcast Cable Communications ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither the authorized carrier nor Comcast may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1517A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1517A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1517A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. 04-S88774, received February 18, 2004. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1518A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1518A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1518A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC's Response to Informal Complaint No. 05-I0148335S, received April 13, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1519A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1519A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1519A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Reduced Rate Long Distance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor Reduced Rate may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-151A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-151A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-151A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1520A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1520A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1520A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cordia Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1521A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1521A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1521A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 05-S89046, received February 28, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1522A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1522A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1522A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 05-S89166, received March 30, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1524A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1524A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1524A1.txt
  • Legal Basis: 47 U.S.C. 258. Section Number and Title: 64.1100 Definitions. 64.1110 State notification of election to administer FCC rules. 64.1120 Verification of orders for telecommunications service. 64.1130 Letter of agency form and content. 64.1140 Carrier liability for slamming. 64.1150 Procedures for resolution of unauthorized changes in preferred c carrier. 64.1160 Absolution procedures where the subscriber has not paid charges. 64.1170 Reimbursement procedures where the subscriber has paid charges. 64.1190 Preferred carrier freezes. 64.1195 Registration requirement. SUBPART L -- RESTRICTIONS ON TELEMARKETING AND TELEPHONE SOLICITATION Brief Description: Part 64, subpart L implements Section 227 of the Communications Act of 1934 as amended. Section 227 codifies the Telephone Consumer Protection Act of 1991 (TCPA), which was enacted to address certain telemarketing practices
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1527A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1527A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1527A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1528A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1528A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1528A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1529A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1529A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1529A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-152A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-152A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-152A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 04-S85936, received November 30, 2004. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1530A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1530A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1530A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1531A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1531A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1531A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1532A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1532A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1532A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1533A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1533A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1533A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1534A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1534A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1534A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1535A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1535A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1535A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-153A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-153A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-153A1.txt
  • through signed letters of agency (LOAs). Sprint's LOAs, however, were not dated by the subscribers as required by our rules. Sprint has failed to produce clear and convincing evidence that Complainants authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainants' telecommunications service providers and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to the authorized carriers an amount equal to 150% of all charges paid by each subscriber to Sprint. According to the complaints, Sprint must forward to the authorized carriers the amounts, along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt of this amount, the authorized
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1541A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1541A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1541A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. IC 04-S87435, received August 12, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-154A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-154A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-154A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither the authorized carriers nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-155A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-155A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-155A1.txt
  • Qwest at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Qwest nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-156A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-156A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-156A1.txt
  • of agency (LOA). Sprint's LOA however, was not dated by the subscriber as required by our rules. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to Qwest an amount equal to 150% of all charges paid by the subscriber to Sprint. Therefore, Sprint must forward to Qwest 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Sprint shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-157A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-157A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-157A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither the authorized carriers nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-158A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-158A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-158A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-159A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-159A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-159A1.txt
  • Qwest at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Qwest nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-160A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-160A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-160A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. IC-04-S86551, received June 10, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1748A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1748A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1748A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Line Systems, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Line Systems may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1749A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1749A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1749A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk America's Response to Informal Complaint No. 04-S88505, received November 18, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1750A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1750A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1750A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Telecircuit's Response to Informal Complaint No. IC 04-S87636, received August 12, 2004. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1751A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1751A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1751A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Trans National Communications International, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor TNCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1752A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1752A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1752A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). TeleDias's Response to Informal Complaint No. 04-S88749, received February 18, 2005. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1753A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1753A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1753A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Buzz Telecom's Response to Informal Complaint No. 05-S88976, received March 3, 2005. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1754A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1754A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1754A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk America's Response to Informal Complaint No. 05-S88985, received February 24, 2005. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1755A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1755A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1755A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against IDT Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1756A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1756A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1756A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC's Response to Informal Complaint No. 05-S89077, received March 8, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1757A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1757A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1757A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 05-S89078, received March 2, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1758A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1758A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1758A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against SBC Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither AT&T nor SBC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1759A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1759A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1759A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against HelloCom, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor HelloCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1760A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1760A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1760A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). McLeodUSA's Response to Informal Complaint No. 05-S89149, received March 30, 2005. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1761A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1761A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1761A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Broadview's Response to Informal Complaint No. 05-S89160, received March 31, 2005. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1762A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1762A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1762A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cavalier Telephone, LLC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1763A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1763A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1763A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Matrix's Response to Informal Complaint No. 05-S89180, received April 7, 2005. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1764A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1764A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1764A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Talk America, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither VarTec nor Talk America may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1765A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1765A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1765A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. �1.1719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with the Commission pursuant to
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1773A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1773A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1773A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1786A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1786A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1786A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1787A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1787A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1787A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1788A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1788A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1788A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1789A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1789A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1789A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1790A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1790A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1790A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1792A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1792A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1792A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1793A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1793A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1793A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1794A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1794A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1794A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1796A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1796A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1796A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Optical's Response to Informal Complaint No. 04-S87504, filed August 9, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1797A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1797A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1797A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Business Network IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor Business Network may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1798A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1798A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1798A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ALLTEL's Response to Informal Complaint No. IC 04-S87886, received August 19, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1799A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1799A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1799A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC Long Distance's Response to Informal Complaint No. 05-S89464, received May 25, 2005. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1800A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1800A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1800A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ANC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Momentum Telecom nor ANC may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1801A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1801A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1801A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against GTC Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor GTC Telecom may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1802A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1802A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1802A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC's Response to Informal Complaint No. IC 05-S89503, received June 9, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1803A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1803A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1803A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk America's Response to Informal Complaint No. 05-S89250, received April 22, 2005. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1804A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1804A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1804A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against PowerNet IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC Communications nor PowerNet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1805A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1805A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1805A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDS's Response to Informal Complaint No. 04-S88304, received January 5, 2005. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1806A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1806A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1806A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBA's Response to Informal Complaint No. 04-S88733, received December 21, 2004. See 47 C.F.R. � 64.1150(d). Federal Communications Commission DA 05-1806 Federal Communications Commission DA
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1807A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1807A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1807A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Covista's Response to Informal Complaint No. IC-04-S88879, received January 10, 2005. See 47 C.F.R. �� 64.1120, 64.1130. See 47 C.F.R. �� 64.1120(e). See 47 C.F.R.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1808A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1808A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1808A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Cavalier ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carriers nor Cavalier may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1809A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1809A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1809A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1810A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1810A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1810A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If any Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with the Commission pursuant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1811A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1811A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1811A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Startec IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-181A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-181A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-181A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1824A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1824A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1824A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 04-S87638, received August 24, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1825A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1825A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1825A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 05-S89235, received June 1, 2005. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086 (DC
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1826A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1826A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1826A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1828A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1828A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1828A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Primus's Response to Informal Complaint No. 05-I0141490S, received May 13, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1829A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1829A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1829A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Tellis's Response to Informal Complaint No. 05-S89288, received April 24, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-182A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-182A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-182A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1830A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1830A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1830A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Matrix IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Matrix may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1831A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1831A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1831A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC's Response to Informal Complaint No. IC 05-S89000, received March 7, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1832A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1832A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1832A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Yestel's Response to Informal Complaint No. 04-I0102476S, received September 28, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1833A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1833A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1833A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1835A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1835A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1835A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global's Response to Informal Complaint No. 05-S88936, received February 22, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1836A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1836A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1836A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Integretel's Response to Informal Complaint No. 04-S88652, received November 18, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1837A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1837A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1837A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against MMG IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor MMG may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1839A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1839A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1839A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against SBC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor SBC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-183A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-183A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-183A1.txt
  • that the switch occurred as the result of a clerical error on the part of its sales representative. We find that LCR has failed to produce clear and convincing evidence that the Complainant authorized carrier. Therefore, we find that LCR's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss LCR's liability below. Pursuant to Section 64.1170(b) our rules, LCR must forward to Worldcom an amount equal to 150% of all charges paid by the subscriber to LCR. Therefore, LCR must forward to Worldcom150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Worldcom shall provide a refund or credit to
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1840A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1840A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1840A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Zone IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Zone may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1841A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1841A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1841A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Acceris IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Acceris may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1842A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1842A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1842A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1843A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1843A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1843A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Broadview Networks IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Broadview Networks may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1844A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1844A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1844A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WilTel's Response to Informal Complaint No. IC 04-S88855, received May 19, 2005. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1846A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1846A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1846A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1847A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1847A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1847A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Comtech 21's Response to Informal Complaint No. IC 05-S89254, received June 6, 2005. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1848A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1848A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1848A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). West Star's Response to Informal Complaint No. 05-S89425, received May 30, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1849A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1849A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1849A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against XO IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor XO may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-184A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-184A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-184A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 04-S87302, filed July 8, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1851A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1851A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1851A1.txt
  • verifier, however, failed to obtain separate authorization for local and intraLATA service, as required by our rules. We find that Cordia has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Cordia's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Cordia's liability below. Pursuant to Section 64.1170(b) our rules, Cordia must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Cordia. Therefore, Cordia must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1852A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1852A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1852A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Lackawaxen's Response to Informal Complaint No. IC 05-I0165190S, received June 15, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1853A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1853A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1853A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Clear Choice's Response to Informal Complaint No. 04-S88718, received December 10, 2004. If Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1854A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1854A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1854A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. �1.1719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Business's Response to Informal Complaint No. IC 04-S88848, received January 27, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1855A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1855A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1855A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). TNCI's Response to Informal Complaint No. IC-04-S88684, received January 3, 2005. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1856A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1856A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1856A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. IC-04-S88579, received November 11, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1857A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1857A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1857A1.txt
  • of the unauthorized change. 6. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Business IS GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI, Inc. nor Business may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-185A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-185A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-185A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest Communications, Inc.'s Response to Informal Complaint No.04-S86853, received June 7, 2004. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-186A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-186A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-186A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1873A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1873A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1873A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Main Street's Response to Informal Complaint No. 05-S89122, received June 21, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1874A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1874A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1874A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). America Net's Response to Informal Complaint No. IC 05-S89063, received June 20, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1875A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1875A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1875A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Integretel's Response to Informal Complaint No. IC 05-S89509, received June 7, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1876A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1876A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1876A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against TCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor TCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1877A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1877A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1877A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC's Response to Informal Complaint No. 05-S89439, received June 14, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1878A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1878A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1878A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Trinsic IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Trinsic may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1879A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1879A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1879A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Spectrotel's Response to Informal Complaint No. 05-S89341, received June 2, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-187A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-187A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-187A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and PowerNet Global nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1880A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1880A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1880A1.txt
  • UAT's verifier, however, failed to obtain separate authorization for each service sold, as required by our rules. We find that UAT has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that UAT's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss UAT's liability below. Pursuant to Section 64.1170(b) our rules, UAT must forward to Verizon and MCI an amount equal to 150% of all charges paid by the subscriber to UAT. Therefore, UAT must forward to Verizon and MCI 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon and MCI
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1881A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1881A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1881A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against TCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor TCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1882A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1882A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1882A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. IC 05-I0165793S, received June 7, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1883A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1883A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1883A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDS's Response to Informal Complaint No. IC 05-S89045, received May 23, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1884A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1884A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1884A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Long Distance Savings's Response to Informal Complaint No. IC 05-S89153, received May 17, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1885A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1885A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1885A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Comcast's Response to Informal Complaint No. IC 05-I0160163S, received May 19, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-188A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-188A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-188A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086 (DC Cir.2003). If a Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1891A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1891A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1891A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against BullsEye Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor BullsEye may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1892A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1892A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1892A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC's Response to Informal Complaint No. 05-S89198, received April 13, 2005. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1893A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1893A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1893A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Communications Network Billing IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither Verizon nor Communications Network may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1894A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1894A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1894A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cavalier Telephone, LLC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1895A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1895A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1895A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Coordinated Billing's Response to Informal Complaint No. 05-S89225, received April 25, 2005. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1896A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1896A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1896A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). 011's Response to Informal Complaint No. 04-S88749, received January 11, 2005. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1897A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1897A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1897A1.txt
  • at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Primus Telecommunications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Cognistate nor Primus may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1898A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1898A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1898A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). New Rochelle's Response to Informal Complaint No. 05-S88987, received February 8, 2005. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1899A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1899A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1899A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with the Commission pursuant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1900A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1900A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1900A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against GTC Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor GTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1901A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1901A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1901A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BDP's Response to Informal Complaint No. 04-S87711, received October 28, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1902A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1902A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1902A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Excel Telecommunications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor Excel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1903A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1903A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1903A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). IP's Response to Informal Complaint No. IC 04-S88344, received March 14, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-195A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-195A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-195A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-196A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-196A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-196A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Talk America IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WDT nor Talk America may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Division
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-197A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-197A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-197A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Business Options IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ntelos nor Business Options may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-198A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-198A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-198A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel's Response to Informal Complaint No. 04-S87712, received July 26, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-199A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-199A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-199A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Nationwide's Response to Informal Complaint No. 04-S87701, received July 26, 2004. (continued....) Federal Communications Commission DA 05-199 Federal Communications Commission DA 05-199 � �@��� �
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-200A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-200A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-200A1.txt
  • verifier, however, failed to obtain separate authorization for each service sold as required by our rules. We find that OneLink has failed to produce clear and convincing evidence that the Complainant authorized a carrier change. Therefore, we find that OneLink's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss OneLink's liability below. Pursuant to Section 64.1170(b) our rules, OneLink must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to OneLink along with copies of any telephone bills issued from OneLink to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-201A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-201A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-201A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-202A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-202A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-202A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-203A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-203A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-203A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Quantumlink's Response to Informal Complaint No. IC 04-S86311, received April 19, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-204A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-204A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-204A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel's Response to Informal Complaint No. 04-S86913, received June 1, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-205A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-205A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-205A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against SBC Southwest IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Primus nor SBC Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-206A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-206A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-206A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Broadview IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Broadview may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-207A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-207A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-207A1.txt
  • party verification. Spectrotel's verifier, however, failed to confirm all the telephone numbers to be switched. We find that Spectrotel has failed to produce clear and convincing evidence of a valid authorized carrier change by Complainant. Therefore, we find that Spectrotel's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Spectrotel liability below. Pursuant to Section 64.1170(b) our rules, Spectrotel must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Spectrotel along with copies of any telephone bills issued from Spectrotel to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2089A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2089A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2089A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-208A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-208A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-208A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Globcom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither PowerNet nor Globcom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2090A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2090A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2090A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2091A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2091A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2091A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2092A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2092A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2092A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. IC 04-S87944, received September 3, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2093A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2093A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2093A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2094A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2094A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2094A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2095A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2095A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2095A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2096A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2096A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2096A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2097A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2097A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2097A1.txt
  • of agency (LOA). Sprint's LOA, however, was not dated by the subscriber as required by our rules. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Sprint, along with copies of any telephone bills issued from Sprint to the Complainant. Within ten days of receipt of this amount, Complainant's authorized carrier shall provide a refund or credit to Complainant in the amount of 50%
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2098A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2098A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2098A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2099A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2099A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2099A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-209A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-209A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-209A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against New Century IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither PowerNet nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2100A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2100A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2100A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against MCI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor MCI may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2101A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2101A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2101A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2102A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2102A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2102A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2103A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2103A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2103A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 05-S89200, received June 27, 2005. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086 (DC
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2104A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2104A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2104A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. �1.1719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Long Distance Savings's Response to Informal Complaint No. IC 04-S88005, received February 1, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2105A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2105A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2105A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with the Commission pursuant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2106A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2106A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2106A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Telecircuit Network IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Telecircuit may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2107A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2107A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2107A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). IDT's Response to Informal Complaint No. IC 05-S89421, received June 13, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2108A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2108A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2108A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Ameritech's Response to Informal Complaint No. IC 05-S89267, received April 15, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2109A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2109A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2109A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CSP Telecom, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither BellSouth nor CSP may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-210A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-210A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-210A1.txt
  • Broadview's verifier, however, failed to obtain separate authorization for each service sold as required by our rules. We find that Broadview has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Broadview's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Broadview's liability below. Pursuant to Section 64.1170(b) our rules, Broadview must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Broadview along with copies of any telephone bills issued from Broadview to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2110A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2110A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2110A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cox Communications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Cox nor ALLTEL may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2111A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2111A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2111A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 04-S000734S, received February 11, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2112A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2112A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2112A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CTS's Response to Informal Complaint No. 05-S89317, received July 5, 2005. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2113A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2113A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2113A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. 05-S89076, received March 18, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2114A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2114A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2114A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2115A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2115A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2115A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Qwest Communications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2116A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2116A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2116A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Clear Choice's Response to Informal Complaint No. 05-S89322, received April 28, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2117A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2117A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2117A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2118A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2118A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2118A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Opticom's Response to Informal Complaint No. 05-S89165, received July 5, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2119A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2119A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2119A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against BSLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor BSLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-211A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-211A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-211A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Primus's Response to Informal Complaint No. 04-S86498, received June 30, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2120A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2120A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2120A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CBS's Response to Informal Complaint No. IC 04-S88902, received April 22, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2121A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2121A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2121A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ETS's Response to Informal Complaint No. IC 05-S89057, received June 21, 2005. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2122A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2122A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2122A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CBS's Response to Informal Complaint No. IC 05-S89343, received May 23, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2123A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2123A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2123A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cordia IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2124A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2124A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2124A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2125A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2125A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2125A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. IC 05-S89216, received April 28, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2126A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2126A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2126A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VarTec's Response to Informal Complaint No. 05-S89570, received June 30, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2127A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2127A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2127A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against New Rochelle IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor New Rochelle may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2128A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2128A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2128A1.txt
  • at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Access IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Access may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2129A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2129A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2129A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. 05-S89014, received March 16, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-212A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-212A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-212A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global's Response to Informal Complaint No. IC 04-S86910, received August 12, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2130A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2130A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2130A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against SBCLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor SBCLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2131A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2131A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2131A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). TeleDias's Response to Informal Complaint No. IC 05-S89017, received April 11, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2132A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2132A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2132A1.txt
  • Quasar's verifier, however, failed to obtain authorization to change Complainant's intraLATA service, as required by our rules. We find that Quasar has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Quasar's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Quasar's liability below. Pursuant to Section 64.1170(b) our rules, Quasar must forward to BellSouth an amount equal to 150% of all charges paid by the subscriber to Quasar. Therefore, Quasar must forward to BellSouth 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, BellSouth shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2133A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2133A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2133A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). QiTel's Response to Informal Complaint No. IC 05-S89387, received June 17, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2134A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2134A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2134A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. IC 05-I0166207S, received June 21, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2135A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2135A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2135A1.txt
  • at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2136A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2136A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2136A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Excel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2137A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2137A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2137A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VLD's Response to Informal Complaint No. 04-S88822, received February 25, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2138A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2138A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2138A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Orbit IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Orbit may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2139A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2139A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2139A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against SBC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor SBC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-213A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-213A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-213A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2140A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2140A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2140A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2141A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2141A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2141A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Lightyear's Response to Informal Complaint No. IC-04-S88716, received January 3, 2005. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2142A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2142A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2142A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Qwest Communications nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2143A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2143A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2143A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VarTec's Response to Informal Complaint No. IC 04-S87894, received August 13, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2144A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2144A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2144A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Z-Tel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Lifeline Communications nor Z-Tel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2145A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2145A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2145A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 04-I0090759S, received July 20, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2146A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2146A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2146A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. IC 05-S89504, received June 1, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2147A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2147A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2147A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CBS's Response to Informal Complaint No. 05-S89547, received July 11, 2005. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2148A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2148A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2148A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 05-S89303, received March 18, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2149A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2149A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2149A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against BellSouth Telecommunications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor BellSouth may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-214A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-214A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-214A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BellSouth's Response to Informal Complaint No. 04-I0095101S, received August 2, 2004. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2150A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2150A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2150A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Covista's Response to Informal Complaint No. IC-05-S89353, received May 19, 2005. See 47 C.F.R. �� 64.1120(e). See 47 C.F.R. � 64.1120(e)(1). See 47 C.F.R. �
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2151A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2151A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2151A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BNLD's Response to Informal Complaint No. 05-S89422, received May 25, 2005. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2152A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2152A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2152A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). TRINIC's Response to Informal Complaint No. 04-S88813, received June 16, 2005. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2153A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2153A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2153A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). TRINSIC's Response to Informal Complaint No. 05-I0163085S, received June 20, 2005. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2154A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2154A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2154A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv's Response to Informal Complaint No. 05-S89376, received May 20, 2005. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2155A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2155A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2155A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Startec Global Operating Company IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2156A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2156A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2156A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2157A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2157A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2157A1.txt
  • and submitted a TPV. Our review indicates that the verifier did not obtain authorization for the December, 2004, switch of intraLATA service. We find that SBC Missouri has failed to produce clear and convincing evidence of a valid authorized carrier change by Complainant for the service changes in September and the change of intraLATA service in December. Pursuant to Section 64.1170(b) our rules, SBC Missouri must forward to GTC an amount equal to 150% of all charges paid by the subscriber to SBC Missouri along with copies of any telephone bills issued from SBC Missouri to the Complainant. Within ten days of receipt of this amount, GTC shall provide a refund or credit to Complainant in the amount of 50% of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2158A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2158A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2158A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cordia Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2159A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2159A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2159A1.txt
  • to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CenturyTel of Missouri, LLC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither TNC1 nor CenturyTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-215A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-215A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-215A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldxChange's Response to Informal Complaint No. 04-S87272, received September 8, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2160A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2160A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2160A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Silv Communication Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Qwest nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2161A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2161A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2161A1.txt
  • desired carrier at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2162A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2162A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2162A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2163A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2163A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2163A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC 04-I0113861S, received October 13, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2164A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2164A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2164A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Ameriicatel's Response to Informal Complaint No. 05-S89162, received April 18, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2165A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2165A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2165A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T Corporation nor MCI, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2166A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2166A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2166A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2167A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2167A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2167A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC 04-S87912, received August 27, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2168A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2168A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2168A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-216A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-216A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-216A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 04-S86039, received March 26, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2170A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2170A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2170A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 05-S89152, received April 13, 2005. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2171A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2171A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2171A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC 05-S89257, received May 9, 2005. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2172A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2172A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2172A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and AT&T Corporation may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-217A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-217A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-217A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 04-S86259, received March 26, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2180A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2180A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2180A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 05-S89289, received May 9, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2181A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2181A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2181A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Custom Teleconnect's Response to Informal Complaint No. 05-S89454, received June 13, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2182A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2182A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2182A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cognigen Networks, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Cognigen may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-218A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-218A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-218A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-219A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-219A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-219A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). Federal Communications Commission DA 05-219 Federal Communications Commission DA 05-219 + , 5 F
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-220A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-220A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-220A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. As complainants' state has more than one LATA, in-state long distance could be interLATA. See 47 C.F.R. � 64.1150(d).
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-221A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-221A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-221A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against TeleUno ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and TeleUno may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-222A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-222A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-222A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If any Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-223A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-223A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-223A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against NCT ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NCT may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-224A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-224A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-224A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-225A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-225A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-225A1.txt
  • carriers at the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Verizon ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither the authorized carriers nor Verizon may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-226A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-226A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-226A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Comcast Cable Communications, Inc.'s Response to Informal Complaint No. 04-S86597, filed April 29, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-227A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-227A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-227A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Acceris Communications's Response to Informal Complaint No. 04-S86857, filed July 8, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-228A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-228A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-228A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Network Utilization Services's Response to Informal Complaint No. IC 04-S86855, received May 12, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-229A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-229A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-229A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If any Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-230A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-230A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-230A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2310A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2310A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2310A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against 011 IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2311A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2311A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2311A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cordia IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2312A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2312A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2312A1.txt
  • however, failed to obtain separate authorization for local and intraLATA toll service, as required by our rules. We find that Cordia has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Cordia's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Cordia's liability below. Pursuant to Section 64.1170(b) our rules, Cordia must forward to Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Cordia. Therefore, Cordia must forward to Complainant's authorized carrier 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Complainant's authorized carrier
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2313A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2313A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2313A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 05-S89309, received May 9, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-231A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-231A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-231A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). TelUno International's Response to Informal Complaint No. IC 04-S86617, received May 28, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2321A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2321A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2321A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Acceris's Response to Informal Complaint No. 05-S89404, received May 31, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2322A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2322A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2322A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CTS Response to Informal Complaint 05-I0158235S, received July 18, 2005. See 47 C.F.R. � 64.1130. If Complainant is unsatisfied with the resolution of this complaint,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2323A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2323A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2323A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk America's Response to Informal Complaint No. 05-S89476, received June 9, 2005. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2324A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2324A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2324A1.txt
  • state that only one telecommunications carrier may be designated as the subscriber's interstate or interLATA carrier. We find that Cavalier has not produced clear and convincing evidence of a valid authorized carrier change by Complainant. Therefore, we find that Cavalier's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Cavalier's liability below. Pursuant to Section 64.1170(b) our rules, Cavalier must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Cavalier along with copies of any telephone bills issued from Cavalier to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2325A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2325A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2325A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CTS's Response to Informal Complaint No. 05-S89277, received July 18, 2005. See 47 C.F.R. � 64.1130. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2326A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2326A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2326A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Talk America, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor Talk America may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2328A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2328A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2328A1.txt
  • Telecircuit's verifier, however, failed to obtain separate authorization for each service sold, as required by our rules. We find that Telecircuit has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Telecircuit's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Telecircuit's liability below. Pursuant to Section 64.1170(b) our rules, Telecircuit must forward to SBC an amount equal to 150% of all charges paid by the subscriber to Telecircuit along with copies of any telephone bills issued from Telecircuit to the Complainant. Within ten days of receipt of this amount, SBC shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2329A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2329A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2329A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC's Response to Informal Complaint No. 05-S89475, received June 21, 2005. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-232A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-232A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-232A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). IDT's Response to Informal Complaint No. 04-S88043, received August 31, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2330A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2330A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2330A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cordia Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2331A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2331A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2331A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by the Complainant against International Plus IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor IP may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-233A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-233A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-233A1.txt
  • sale's representative, however, failed to obtain separate authorization for each service sold, as required by our rules. We find that Qwest has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Qwest's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Qwest's liability below. Pursuant to Section 64.1170(b) our rules, Qwest must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Qwest. Therefore, Qwest must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2341A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2341A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2341A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the unauthorized carrier nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2342A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2342A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2342A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Broadview's Response to Informal Complaint No. IC 04-S88369, received September 27, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2343A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2343A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2343A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-234A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-234A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-234A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If any Complainants are unsatisfied with the resolution of this complaint, such Complainants may file a formal complaint with the Commission pursuant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-235A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-235A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-235A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainant against Excel ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Excel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2369A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2369A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2369A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 05-S89568, received July 13, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-236A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-236A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-236A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If any Complainants are unsatisfied with the resolution of this complaint, such Complainants may file a formal complaint with the Commission pursuant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2370A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2370A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2370A1.txt
  • the complaints and MCI responded. MCI admits that Complainants' telecommunications service providers were changed as a result MCI's data entry errors. MCI has failed to produce clear and convincing evidence that Complainants authorized a carrier change. Therefore, we find that MCI's actions resulted in unauthorized changes in Complainants' telecommunications service providers and we discuss MCI's liability below. Pursuant to Section 64.1170(b) our rules, MCI must forward to the authorized carriers an amount equal to 150% of all charges paid by each subscriber to MCI. According to the complaints, MCI must forward to the authorized carriers the amounts, along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt of this amount, the authorized
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2371A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2371A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2371A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2372A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2372A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2372A1.txt
  • of agency (LOA). Sprint's LOA, however, was not dated by the subscriber as required by our rules. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Sprint. Therefore, Sprint must forward to Complainant's authorized carrier 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Sprint shall provide
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2373A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2373A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2373A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-238A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-238A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-238A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. IC 04-S86462, received July 6, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-240A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-240A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-240A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-247A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-247A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-247A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. IC 04-I0093932S, August 3, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-248A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-248A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-248A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-249A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-249A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-249A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest Corporation's Response to Informal Complaint No. 04-S86143, received October 20, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-250A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-250A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-250A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. IC 04-S86298, received November 1, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-251A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-251A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-251A1.txt
  • MCI's verifier, however, did not confirm complainant wanted to switch intralata service as required by our rules. We find that MCI has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that MCI's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss MCI's liability below. Pursuant to Section 64.1170(b) our rules, MCI must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to MCI. Therefore, MCI must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, MCI shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-252A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-252A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-252A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 04-S85986, received March 3, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-253A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-253A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-253A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). OneStar's Response to Informal Complaint No. 04-S86124, received April 5, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2547A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2547A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2547A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CBS's Response to Informal Complaint No. 05-S89339, received September 2, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2548A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2548A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2548A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against U.S. Telecom Long Distance, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Covista nor U.S. Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2549A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2549A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2549A1.txt
  • at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-254A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-254A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-254A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Asian American IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor Asian American may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2550A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2550A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2550A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CBS's Response to Informal Complaint No. 05-S89596, received July 26, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2551A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2551A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2551A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UCN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor UCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2552A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2552A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2552A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk America's Response to Informal Complaint No. 05-S89383, received May 25, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2553A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2553A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2553A1.txt
  • at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Ameritech IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor Ameritech may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2554A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2554A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2554A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NCT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2555A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2555A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2555A1.txt
  • at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2556A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2556A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2556A1.txt
  • at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2557A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2557A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2557A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against New Rochelle Telephone Corp. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor New Rochelle may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2558A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2558A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2558A1.txt
  • submit a third party verification or letter of agency, as required by our rules. We find that Hello Depot has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Hello Depot's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Hello Depot's liability below. Pursuant to Section 64.1170(b) our rules, Hello Depot must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Hello Depot. Therefore, Hello Depot must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2559A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2559A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2559A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-255A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-255A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-255A1.txt
  • desired carrier at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2560A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2560A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2560A1.txt
  • to confirm all the telephone number(s) to be switched, as required by our rules. We find that New Rochelle has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that New Rochelle's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss New Rochelle's liability below. Pursuant to Section 64.1170(b) our rules, New Rochelle must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to New Rochelle. Therefore, New Rochelle must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2561A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2561A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2561A1.txt
  • unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by the Complainant against Business Network Long Distance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Broadwing nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2562A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2562A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2562A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Primo nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2563A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2563A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2563A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ZWW-ISP's Response to Informal Complaint No. 05-S89588, received August 2, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2564A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2564A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2564A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2565A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2565A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2565A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against BNLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2567A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2567A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2567A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk America's Response to Informal Complaint No. IC 05-S89479, received June 7, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2568A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2568A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2568A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cypress IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Cypress may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2569A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2569A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2569A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2570A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2570A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2570A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against TCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor TCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2571A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2571A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2571A1.txt
  • company the person on the line was choosing was unintelligible, in violation of Commission rules. We find that TeleDias has failed to produce clear and convincing evidence of a valid authorized carrier change by Complainant. Therefore, we find that TeleDias's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss TeleDias's liability below. Pursuant to Section 64.1170(b) our rules, TeleDias must forward to SBC an amount equal to 150% of all charges paid by the subscriber to TeleDias along with copies of any telephone bills issued from TeleDias to the Complainant. Within ten days of receipt of this amount, SBC shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2572A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2572A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2572A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither the authorized carriers nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2573A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2573A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2573A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against PCS1 IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor PCS1 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2574A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2574A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2574A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2575A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2575A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2575A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2576A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2576A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2576A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2577A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2577A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2577A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 05-S89525, received June 29, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2578A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2578A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2578A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Sage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Sage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2581A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2581A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2581A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2582A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2582A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2582A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against TeleDias IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor TeleDias may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2583A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2583A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2583A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 05-S89456, received September 8, 2005. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2584A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2584A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2584A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 05-S89524, received June 23, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2585A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2585A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2585A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Preferred Billing's Response to Informal Complaint No. 05-S89560, received September 20, 2005. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2586A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2586A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2586A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2587A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2587A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2587A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 05-S89507, received June 15, 2005. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2588A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2588A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2588A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against MCI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor MCI may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2590A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2590A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2590A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2591A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2591A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2591A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Preferred Billing's Response to Informal Complaint No. 05-S89706, received September 2, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2592A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2592A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2592A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against MCI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor MCI may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2593A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2593A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2593A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against SBC Illinois IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor SBCLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2594A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2594A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2594A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). IDT's Response to Informal Complaint No. 05-S89580, received August 1, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2595A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2595A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2595A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 04-S88339, received November 22, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2596A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2596A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2596A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against BullsEye IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor BullsEye may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2597A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2597A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2597A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC Cir. 2003). If a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2598A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2598A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2598A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Acceris's Response to Informal Complaint No. 05-I0147178S, received April 4, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2599A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2599A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2599A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against MCI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor MCI may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2600A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2600A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2600A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1130. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC Cir. 2003). If any
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2601A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2601A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2601A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by the Complainant against TeleDias Communications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor TeleDias may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2602A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2602A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2602A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 05-S89541, received July 15, 2005. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2603A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2603A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2603A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2604A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2604A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2604A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Preferred Billing's Response to Informal Complaint No. 05-I0169967S, received August 12, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2605A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2605A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2605A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global's Response to Informal Complaint No. 05-S89495, received July 28, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2606A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2606A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2606A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BBG's Response to Informal Complaint No. 05-S89631, received August 11, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2607A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2607A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2607A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Opex's Response to Informal Complaint No. 05-S89194, received August 24, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2608A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2608A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2608A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. 05-I0160706S, received May 31, 2005. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2609A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2609A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2609A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Business Network Long Distance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2610A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2610A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2610A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Navicomm's Response to Informal Complaint No. 05-S89472, received September 15, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2611A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2611A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2611A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Opex IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Opex may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2612A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2612A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2612A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Universal IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Universal may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2613A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2613A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2613A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Startec ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Startec may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2614A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2614A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2614A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Spectrotel ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Spectrotel may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2615A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2615A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2615A1.txt
  • of the unauthorized changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Cordia ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorize carrier nor Cordia may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2616A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2616A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2616A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2617A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2617A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2617A1.txt
  • of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against New Rochelle ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and New Rochelle may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2618A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2618A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2618A1.txt
  • BellSouth at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Acceris IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Acceris may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2619A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2619A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2619A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BNLD's Response to Informal Complaint No. 05-B0182562S, received August 15, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2620A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2620A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2620A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response, on behalf of Telecom*USA, to Informal Complaint No. 04-I0122870S, received November 30, 2004. MCI indicates that Telecom*USA is an international dial around service.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2621A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2621A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2621A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC 05-I0153487S, received April 20, 2005. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2622A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2622A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2622A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NRTC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor NRTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2623A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2623A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2623A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response, on behalf of Telecom*USA, to Informal Complaint No. 05-S89429, received June 29, 2005. If Complainant is unsatisfied with the resolution of this complaint,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2624A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2624A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2624A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against HelloCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor HelloCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2625A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2625A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2625A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Business Network Long Distance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Qwest nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2626A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2626A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2626A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T Corporation nor Adelphia Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2627A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2627A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2627A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2628A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2628A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2628A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and SBC nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2629A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2629A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2629A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2630A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2630A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2630A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2631A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2631A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2631A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2632A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2632A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2632A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2764A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2764A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2764A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). TDS's Response to Informal Complaint No. 05-I0157957S, received April 27, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2765A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2765A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2765A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Telecom Management, Inc. d/b/a Pioneer Telephone IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Pioneer may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2766A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2766A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2766A1.txt
  • time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against New Rochelle Telephone Corp. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither Verizon nor New Rochelle may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2767A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2767A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2767A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2768A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2768A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2768A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC Cir. 2003). If a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2769A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2769A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2769A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Spectrotel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Spectrotel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2770A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2770A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2770A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2771A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2771A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2771A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2772A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2772A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2772A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2773A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2773A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2773A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC Cir. 2003). If a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2775A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2775A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2775A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2776A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2776A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2776A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 05-S89417, filed June 1, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2777A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2777A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2777A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 05-S89359, received May 31, 2005. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2780A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2780A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2780A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. 05-S0197686, received October 13, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2781A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2781A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2781A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. 05-I0153719S, received May 10, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2782A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2782A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2782A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 05-I0162791S, received May 25, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2783A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2783A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2783A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against ACN Communication Services, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2786A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2786A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2786A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ANC's Response to Informal Complaint No. IC 04-S88853, received January 10, 2005. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2787A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2787A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2787A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BNLD's Response to Informal Complaint No. 05-S0188707, received September 30, 2005. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2788A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2788A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2788A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2789A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2789A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2789A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Cavalier's Response to Informal Complaint No. 05-S0187888, received October 17, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2790A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2790A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2790A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by the Complainant against TeleDias Communications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor TeleDias may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2791A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2791A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2791A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Reduced's Response to Informal Complaint No. 05-S89639, received October 4, 2005. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2792A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2792A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2792A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by the Complainant against OneLink IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither BellSouth nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2793A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2793A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2793A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against PowerNet IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T Communications nor PowerNet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2794A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2794A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2794A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against PowerNet IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor PowerNet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2795A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2795A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2795A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Global IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor Global may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2797A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2797A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2797A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If either Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2798A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2798A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2798A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). America Net's Response to Informal Complaint No. 05-S0185889, received September 7, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2799A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2799A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2799A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Primus IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2800A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2800A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2800A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ETS's Response to Informal Complaint No. 05-S89599, received October 1, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2801A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2801A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2801A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cavalier IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2802A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2802A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2802A1.txt
  • pursue any collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Eurocom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Eurocom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. IT IS FURTHER ORDERED that a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2803A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2803A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2803A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Spectrotel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Spectrotel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2804A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2804A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2804A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Preferred Billing IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Preferred Billing may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2805A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2805A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2805A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2806A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2806A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2806A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cox IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Cox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2807A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2807A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2807A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against PNG IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor PNG may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2808A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2808A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2808A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 05-I0187230S, received September 21, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2809A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2809A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2809A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BullsEye's Response to Informal Complaint No. 05-S0191299, received September 26, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2810A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2810A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2810A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Spectrotel's Response to Informal Complaint No. 05-S0185446, received September 2, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2811A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2811A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2811A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Clearworld's Response to Informal Complaint No. 05-I0177728S, received August 1, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2812A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2812A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2812A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If either Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2813A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2813A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2813A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. 05-S89634, received July 26, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2814A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2814A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2814A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NECC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor NECC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2823A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2823A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2823A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 05-S88606, received December 3, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2841A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2841A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2841A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CTS's Response to Informal Complaint No. 05-S0190405, received September 23, 2005. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2842A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2842A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2842A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Convergia IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Convergia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2844A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2844A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2844A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC's Response to Informal Complaint No. 05-I0161651S, received May 9, 2005. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2845A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2845A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2845A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against TRINSIC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor TRINSIC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3040A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3040A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3040A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3042A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3042A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3042A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3043A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3043A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3043A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Verizon nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3044A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3044A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3044A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3045A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3045A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3045A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 05-I0162791S, received August 16, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3046A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3046A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3046A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. 05-S0001153S, received October 3, 2005. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3047A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3047A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3047A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. IC 05-S0188708, received October 6, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3048A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3048A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3048A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk America's Response to Informal Complaint No. IC 05-S89481, received June 3, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3049A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3049A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3049A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sage Telecom, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Sage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3050A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3050A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3050A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Cavalier's Response to Informal Complaint No. IC 05-S89156, received May 23, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3051A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3051A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3051A1.txt
  • verification as proof of the authorization for the switch of Complainant's service, as required by our rules. We find that STS has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that STS's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss STS's liability below. Pursuant to Section 64.1170(b) our rules, STS must forward to SBC an amount equal to 150% of all charges paid by the subscriber to STS along with copies of any telephone bills issued from STS to the Complainant. Within ten days of receipt of this amount, SBC shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3052A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3052A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3052A1.txt
  • person on the call wanted to make the carrier change, as required by our rules. We find that BNLD has failed to produce clear and convincing evidence of a valid authorized carrier change by Complainant. Therefore, we find that BNLD's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss BNLD's liability below. Pursuant to Section 64.1170(b) our rules, BNLD must forward to Sprint an amount equal to 150% of all charges paid by the subscriber to BNLD along with copies of any telephone bills issued from BNLD to the Complainant. Within ten days of receipt of this amount, Sprint shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3053A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3053A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3053A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Working Assets Long Distance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor Working Assets may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3055A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3055A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3055A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against TeleUno, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor TeleUno may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3056A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3056A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3056A1.txt
  • person on the call wanted to make the carrier change, as required by our rules. We find that BNLD has failed to produce clear and convincing evidence of a valid authorized carrier change by Complainant. Therefore, we find that BNLD's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss BNLD's liability below. Pursuant to Section 64.1170(b) our rules, BNLD must forward to SBC an amount equal to 150% of all charges paid by the subscriber to BNLD along with copies of any telephone bills issued from BNLD to the Complainant. Within ten days of receipt of this amount, SBC shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3057A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3057A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3057A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 05-S89564, received July 19, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3058A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3058A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3058A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against New Century Telecom, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3067A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3067A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3067A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VarTec's Response to Informal Complaint No. 05-S0195555, received October 26, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3068A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3068A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3068A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NET's Response to Informal Complaint No. 05-S0190964, received October 6, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3069A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3069A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3069A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Horizon's Response to Informal Complaint No. 05-I0172894S, received October 6, 2005. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3070A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3070A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3070A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel's Response to Informal Complaint No. 05-S0190419, received September 29, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3071A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3071A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3071A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 05-S89545, received September 22, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3074A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3074A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3074A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). IDT's Response to Informal Complaint No. 05-I0185103S, received August 24, 2005. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086(DC
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3075A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3075A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3075A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC's Response to Informal Complaint No. 05-S89714, received October 27, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3076A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3076A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3076A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC's Response to Informal Complaint No. 05-S0196151, received October 19, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3077A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3077A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3077A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. IC 05-S89374, received May 24, 2005. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3078A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3078A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3078A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against PAETEC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor PAETEC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3079A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3079A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3079A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Excel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3080A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3080A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3080A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. IC 05-I0180127S, received September 1, 2005. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3081A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3081A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3081A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. 05-S89715, received October 25, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3082A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3082A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3082A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BNLD's Response to Informal Complaint No. 05-S0196654, received October 27, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3083A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3083A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3083A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Buzz's Response to Informal Complaint No. 05-S0192539, received October 11, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3084A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3084A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3084A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDS's Response to Informal Complaint No. 05-S0194082, received October 26, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3085A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3085A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3085A1.txt
  • verifier, however, failed to confirm all the telephone numbers to be switched, as required by our rules. We find that LDC has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that LDC's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss LDC's liability below. Pursuant to Section 64.1170(b) our rules, LDC must forward to BellSouth an amount equal to 150% of all charges paid by the subscriber to LDC. Therefore, LDC must forward to BellSouth 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, BellSouth shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3086A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3086A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3086A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AireSpring IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor AireSpring may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3087A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3087A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3087A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NET IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor NET may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3096A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3096A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3096A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither the authorized carriers nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3097A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3097A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3097A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. IC 05-S89135, received March 25, 2005. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3098A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3098A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3098A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. IC 04-S88869, received January 21, 2005. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3099A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3099A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3099A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3100A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3100A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3100A1.txt
  • BellSouth at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither BellSouth nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3109A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3109A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3109A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 05-S89012, received April 13, 2005. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3112A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3112A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3112A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. IC 04-S88685, received February 23, 2005. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3113A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3113A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3113A1.txt
  • the time period in question. 6. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and AT&T nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3116A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3116A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3116A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Covista's Response to Informal Complaint No. IC-04-S88808, received January 11, 2005. See 47 C.F.R. �� 64.1120(e). See 47 C.F.R. � 64.1120(e)(1). See 47 C.F.R. �
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3257A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3257A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3257A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDCB IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3258A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3258A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3258A1.txt
  • Sage's verifier, however, failed to obtain authorization for intraLATA service, as required by our rules. We find that Sage has failed to produce clear and convincing evidence of a valid authorized carrier change by Complainant. Therefore, we find that Sage's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sage's liability below. Pursuant to Section 64.1170(b) our rules, Sage must forward to SBC an amount equal to 150% of all charges paid by the subscriber to Sage along with copies of any telephone bills issued from Sage to the Complainant. Within ten days of receipt of this amount, SBC shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3259A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3259A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3259A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 05-I0165615S, received September 23, 2005. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3260A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3260A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3260A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 05-S0193470, received October 13, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3261A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3261A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3261A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VLD's Response to Informal Complaint No. 05-S89669, received September 2, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3262A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3262A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3262A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. 05-S89238, received September 16, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3263A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3263A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3263A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ALL IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor ALL may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3265A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3265A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3265A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. 05-I0160180S, received May 26, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3266A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3266A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3266A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against GTT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor GTT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3267A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3267A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3267A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Global Touch IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Global Touch may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3294A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3294A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3294A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 05-S0190951, received October 11, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3295A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3295A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3295A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3296A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3296A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3296A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3297A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3297A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3297A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Sage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the unauthorized carrier nor Sage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3298A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3298A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3298A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by the Complainant against NCT Communications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3299A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3299A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3299A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3300A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3300A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3300A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor AT&T, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3301A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3301A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3301A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Globcom nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3302A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3302A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3302A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. IC 05-S0198917, received November 16, 2005. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3303A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3303A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3303A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 05-I0189062S, received November 16, 2005. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3304A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3304A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3304A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3305A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3305A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3305A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Matrix Telecom, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor Matrix may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3306A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3306A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3306A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3307A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3307A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3307A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against ALLTEL Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Cox nor ALLTEL may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3308A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3308A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3308A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 05-S0191295, received October 5, 2005. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3309A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3309A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3309A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. IC 05-S89470, received June 10, 2005. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3310A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3310A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3310A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against World-Link Solutions, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor World-Link may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3311A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3311A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3311A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Telecom Management, Inc. d/b/a Pioneer Telephone IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Pioneer may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3321A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3321A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3321A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3322A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3322A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3322A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDC's Response to Informal Complaint No. 05-S0199413, received November 9, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3323A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3323A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3323A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. 05-S89497, received June 1, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3324A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3324A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3324A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. (continued....) Federal Communications Commission DA 05-3324 Federal Communications Commission DA 05-3324 # 4 � �@��� @& � � ixZ �
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-360A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-360A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-360A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NALD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor NALD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-361A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-361A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-361A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). IDT's Response to Informal Complaint No. IC 04-S88087, received August 31, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-364A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-364A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-364A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). DTS's Response to Informal Complaint No. IC 04-S87763, received August 16, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-365A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-365A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-365A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Lucky Dog's Response to Informal Complaint No. IC 04-S87279, received July 1, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-366A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-366A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-366A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Citizens Response to Informal Complaint No. IC 04-S87775, received July 13, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-367A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-367A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-367A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Clearworld IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Clearworld may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-368A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-368A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-368A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv Communication Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-377A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-377A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-377A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sage's Response to Informal Complaint No. IC-04-S88506, received November 3, 2004. See 47 C.F.R. � 64.1150(d). See 47 C.F.R. � 64.1120(c)(2). See 47 C.F.R. �
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-378A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-378A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-378A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 04-S86279, received March 29, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-379A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-379A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-379A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against BullsEye Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor BullsEye may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-380A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-380A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-380A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Least Cost's Response to Informal Complaint No. 04-S86392, received November 5, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-381A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-381A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-381A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VarTec's Response to Informal Complaint No. 04-S87273, received July 1, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-396A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-396A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-396A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-397A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-397A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-397A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-398A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-398A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-398A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-400A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-400A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-400A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. 04-S86326, received February 24, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-401A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-401A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-401A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-402A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-402A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-402A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-403A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-403A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-403A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-404A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-404A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-404A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with the Commission pursuant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-405A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-405A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-405A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Primus IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-406A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-406A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-406A1.txt
  • of the unauthorized changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Optical ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorize carriers nor Optical may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-407A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-407A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-407A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-408A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-408A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-408A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Quasar IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Quasar may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-410A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-410A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-410A1.txt
  • MCI at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Excel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor Excel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-550A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-550A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-550A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-552A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-552A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-552A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-554A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-554A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-554A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Americatel Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Americatel may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-555A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-555A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-555A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-557A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-557A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-557A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-558A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-558A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-558A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-559A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-559A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-559A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 05-S88975, February 9, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-560A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-560A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-560A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither the authorized carriers nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-562A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-562A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-562A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither the authorized carriers nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-564A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-564A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-564A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-567A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-567A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-567A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-569A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-569A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-569A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-570A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-570A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-570A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-571A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-571A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-571A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-572A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-572A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-572A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-582A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-582A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-582A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-583A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-583A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-583A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-584A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-584A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-584A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-585A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-585A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-585A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-586A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-586A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-586A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-588A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-588A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-588A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-589A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-589A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-589A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-590A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-590A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-590A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-591A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-591A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-591A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-592A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-592A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-592A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-774A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-774A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-774A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. 04-S88195, received September 28, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-775A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-775A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-775A1.txt
  • verifier. ATS verifier, however, failed to confirm the identity of the subscriber, as required by our rules. We find that ATS has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that ATS's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss ATS's liability below. Pursuant to Section 64.1170(b) our rules, ATS must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to ATS. Therefore, ATS must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-776A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-776A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-776A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against GTC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor GTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-777A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-777A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-777A1.txt
  • time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Communications Billing ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor Communications Billing may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-778A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-778A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-778A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against MTI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor MTI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-779A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-779A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-779A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Broadwing IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Broadwing may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-780A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-780A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-780A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against TCPB IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor TCPB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-781A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-781A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-781A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UTI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor UTI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-782A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-782A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-782A1.txt
  • the complaint and GTC responded on February 2, 2005. GTC states that it advertently switched Complainant's service. We find that GTC has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that GTC's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss GTC's liability below. Pursuant to Section 64.1170(b) our rules, GTC must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to GTC. Therefore, GTC must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-783A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-783A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-783A1.txt
  • PNG did not submit a third party verification or letter of agency, as required by our rules. We find that PNG has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that PNG's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss PNG's liability below. Pursuant to Section 64.1170(b) our rules, PNG must forward to MCI an amount equal to 150% of all charges paid by the subscriber to PNG. Therefore, PNG must forward to MCI 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, MCI shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-784A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-784A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-784A1.txt
  • CNB did not submit a third party verification or letter of agency, as required by our rules. We find that CNB has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that CNB's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss CNB's liability below. Pursuant to Section 64.1170(b) our rules, CNB must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to CNB. Therefore, CNB must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-785A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-785A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-785A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Covista IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Covista may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-786A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-786A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-786A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CTS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-787A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-787A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-787A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Advantage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-788A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-788A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-788A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Broadview IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Broadview may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-789A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-789A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-789A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CTS's Response to Informal Complaint No. 05-S89004, received March 1, 2005. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086(DC
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-790A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-790A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-790A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBCLD's Response to Informal Complaint No. 05-S89054, received March 8, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-791A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-791A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-791A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-792A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-792A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-792A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against U.S. Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor U.S. Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-793A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-793A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-793A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Discount Plus's Response to Informal Complaint No. IC 04-S87768, received August 4, 2004. See 47 C.F.R. 64.1120. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-794A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-794A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-794A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ChoiceOne IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor ChoiceOne may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-795A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-795A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-795A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ATS's Response to Informal Complaint No. 04-S87871, received August 10, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-796A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-796A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-796A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Cox's Response to Informal Complaint No. 04-S87846, received August 16, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-797A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-797A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-797A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. �1.1719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Long Distance Savings's Response to Informal Complaint No. IC 04-S87410, received July 26, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-798A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-798A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-798A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. �1.1719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel's Response to Informal Complaint No. IC 04-S87199, received June 15, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-799A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-799A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-799A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against TCPB Marketing, Ltd. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor TCPB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-800A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-800A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-800A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). TeleUno's Response to Informal Complaint No. 04-S87430, received July 20, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-801A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-801A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-801A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Excel Telecommunications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Excel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-802A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-802A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-802A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 04-S86348, received April 9, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-803A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-803A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-803A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). IDT's Response to Informal Complaint No. 04-S86297, received March 30, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-804A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-804A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-804A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). IDT Response to Informal Complaint No. IC-04-I0104351S, received October 12, 2004. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-805A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-805A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-805A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel's Response to Informal Complaint No. 04-S86735, received May 21, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-806A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-806A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-806A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-807A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-807A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-807A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Telliss's Response to Informal Complaint No. IC 04-S88036, received August 23, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-808A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-808A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-808A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel's Response to Informal Complaint No. 04-S87964, received August 19, 2004. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086(DC Cir. 2003). (continued....) Federal Communications
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-809A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-809A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-809A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). USTEL's Response to Informal Complaint No. IC 04-S87989, received August 18, 2004. See 47 C.F.R. 64.1120. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-810A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-810A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-810A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LightWave's Response to Informal Complaint No. IC 04-S87550, received July 30, 2004. See 47 C.F.R. 64.1120. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-811A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-811A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-811A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Comcast's Response to Informal Complaint No. 04-S88807, received January 14, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-812A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-812A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-812A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). USTEL's Response to Informal Complaint No. 04-S88233, received September 9, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-813A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-813A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-813A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Sage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Sage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-814A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-814A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-814A1.txt
  • ALLTEL responded on July 23, 2004. ALLTEL states that Complainant's service was switched due to an error. We find that ALLTEL has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that ALLTEL's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss ALLTEL's liability below. Pursuant to Section 64.1170(b) our rules, ALLTEL must forward to IDT Corporation (IDT) an amount equal to 150% of all charges paid by the subscriber to ALLTEL. Therefore, ALLTEL must forward to IDT 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, IDT shall provide a refund
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-815A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-815A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-815A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Z-Tel's Response to Informal Complaint No. 04-S88885, received January 28, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-816A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-816A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-816A1.txt
  • responded on January 25, 2005. Talk states that Complainant's service was switched due to a clerical error. We find that Talk has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Talk's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Talk's liability below. Pursuant to Section 64.1170(b) our rules, Talk must forward to Fonetel an amount equal to 150% of all charges paid by the subscriber to Talk. Therefore, Talk must forward to Fonetel 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Fonetel shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-817A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-817A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-817A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Discount Plus's Response to Informal Complaint No. 04-S88881, received February 1, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-819A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-819A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-819A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against 011 IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-820A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-820A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-820A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Startec IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-821A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-821A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-821A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against 011 IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-822A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-822A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-822A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against INETBA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor INETBA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-823A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-823A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-823A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Uni-Tel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Uni-Tel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-824A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-824A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-824A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against PTC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor PTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-825A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-825A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-825A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1130. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC Cir. 2003). If any
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-826A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-826A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-826A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-827A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-827A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-827A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). GTLC's Response to Informal Complaint No. 04-G57698S, received August 16, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-828A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-828A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-828A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against QuantumLink IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor QuantumLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-829A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-829A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-829A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against APS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor APS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-830A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-830A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-830A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CTS's Response to Informal Complaint No. 04-S88864, received January 31, 2005. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086(DC
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-831A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-831A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-831A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel's Response to Informal Complaint No. 04-S88057, received September 27, 2004. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086(DC
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-832A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-832A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-832A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Curry IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Curry may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-833A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-833A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-833A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Covista's Response to Informal Complaint No. 04-S88143, received October 4, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-834A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-834A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-834A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Communications Billing IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Communications Billing may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-835A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-835A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-835A1.txt
  • CNB did not submit a third party verification or letter of agency, as required by our rules. We find that CNB has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that CNB's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss CNB's liability below. Pursuant to Section 64.1170(b) our rules, CNB must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to CNB. Therefore, CNB must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-836A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-836A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-836A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Broadview's Response to Informal Complaint No. 04-S88878, received January 25, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-837A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-837A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-837A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Tel West's Response to Informal Complaint No. 04-I0105067S, received September 16, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-838A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-838A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-838A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). DTS's Response to Informal Complaint No. 04-S000625S, received September 27, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-839A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-839A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-839A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Telliss's Response to Informal Complaint No. 04-S000692S, received September 27, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-840A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-840A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-840A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBA's Response to Informal Complaint No. 04-S88671, received December 8, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-841A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-841A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-841A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). National Access Response to Informal Complaint No. IC-04-S87501, received July 14, 2004. See 47 C.F.R. � 64.1150(d). See 47 C.F.R. � 64.1120(c)(2). See 47 C.F.R.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-842A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-842A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-842A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv's Response to Informal Complaint No. 04-S000497S, received May 5, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-843A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-843A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-843A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CTS's Response to Informal Complaint No. 04-S000709S, received September 27, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-844A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-844A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-844A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Excel Telecommunications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Excel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-845A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-845A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-845A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Local Biz's Response to Informal Complaint No. 04-S88586, received December 1, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-847A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-847A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-847A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Telecom USA's Response to Informal Complaint No. 04-S87970, received September 3, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-848A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-848A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-848A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Telecom USA's Response to Informal Complaint No. 04-S87967, received August 17, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-849A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-849A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-849A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). IDT's Response to Informal Complaint No. IC 04-S87654, received August 31, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-850A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-850A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-850A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AirNex Communications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor AirNex may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-851A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-851A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-851A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Advantage's Response to Informal Complaint No. 04-S87870, received October 5, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-852A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-852A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-852A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv's Response to Informal Complaint No. 04-S87774, received September 27, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-853A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-853A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-853A1.txt
  • no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CGI Long Distance Services IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor CGI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-854A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-854A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-854A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Promisevision IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Promisevision may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-855A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-855A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-855A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Total Call International, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Gold Line nor Total Call may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-856A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-856A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-856A1.txt
  • third party verification. Advantage's verifier, however, failed to confirm the telephone numbers to be switched. We find that Advantage has failed to produce clear and convincing evidence of a valid authorized carrier change by Complainant. Therefore, we find that Advantage's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Advantage liability below. Pursuant to Section 64.1170(b) our rules, Advantage must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Advantage along with copies of any telephone bills issued from Advantage to the Complainant. Within ten days of receipt of this amount, SBC shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-857A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-857A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-857A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against TeleUno IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor TeleUno may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-858A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-858A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-858A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-859A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-859A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-859A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-860A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-860A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-860A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC Cir. 2003). If a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-861A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-861A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-861A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-862A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-862A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-862A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-863A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-863A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-863A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-864A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-864A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-864A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-865A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-865A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-865A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-866A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-866A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-866A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-867A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-867A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-867A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-868A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-868A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-868A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-869A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-869A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-869A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-870A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-870A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-870A1.txt
  • of agency (LOA). Sprint's LOA, however, was not dated by the subscriber as required by our rules. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to SBC an amount equal to 150% of all charges paid by the subscriber to Sprint. Therefore, Sprint must forward to SBC 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Sprint shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-871A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-871A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-871A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-872A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-872A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-872A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-873A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-873A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-873A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither the authorized carriers nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-874A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-874A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-874A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-875A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-875A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-875A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-876A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-876A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-876A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither the authorized carriers nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-877A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-877A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-877A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-878A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-878A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-878A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither the authorized carriers nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-879A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-879A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-879A1.txt
  • SBC at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-880A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-880A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-880A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-881A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-881A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-881A1.txt
  • BellSouth at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither BellSouth nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-882A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-882A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-882A1.txt
  • confirmed through third party verification (TPV). MCI, however, was unable to locate a copy of the TPV. We find that MCI has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that MCI's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss MCI's liability below. Pursuant to Section 64.1170(b) our rules, MCI must forward to Adelphia an amount equal to 150% of all charges paid by the subscriber to MCI. Therefore, MCI must forward to Adelphia 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, MCI shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-883A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-883A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-883A1.txt
  • on the subscriber for service provided after this 30-day period shall be paid by the subscriber to Verizon at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Conestoga must also switch the subscriber to the desired carrier at no cost to the subscriber. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor Conestoga may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-884A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-884A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-884A1.txt
  • on the subscriber for service provided after this 30-day period shall be paid by the subscriber to Verizon at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Sprint must also switch the subscriber to the desired carrier at no cost to the subscriber. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint LD nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-885A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-885A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-885A1.txt
  • and that neither Sprint nor Verizon may pursue any collection against Complainant for those charges. Any charges imposed by Verizon on the subscriber for service provided after this 30-day period shall be paid by the subscriber to Sprint at the rates the subscriber was paying at the time of the unauthorized change. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-887A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-887A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-887A1.txt
  • desired carrier at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Comcast IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Comcast may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-888A1.doc
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 04-S88780, filed January 13, 2005. See 47 C.F.R. � 64.1130. See AT&T Corp. v. FCC, 323 F.3d 1081,1086
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-889A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-889A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-889A1.txt
  • desired carrier at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-890A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-890A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-890A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-891A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-891A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-891A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 04-S88573, received December 1, 2004. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-892A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-892A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-892A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-893A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-893A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-893A1.txt
  • cost to the subscriber. 6. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and AT&T nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-894A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-894A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-894A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and SBC nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-895A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-895A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-895A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither McLeod USA nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-896A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-896A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-896A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LCR Communications's Response to Informal Complaint No. IC 04-S86649, received May 28, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-897A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-897A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-897A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Primus's Response to Informal Complaint No. IC 04-S87161, received September 15, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-898A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-898A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-898A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-899A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-899A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-899A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Spectrotel's Response to Informal Complaint No. IC-04-S88251, received October 4, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-900A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-900A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-900A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 04-S87601, received July 15, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-901A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-901A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-901A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Americatel's Response to Informal Complaint No. 04-S86415, received June 2, 2004. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-902A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-902A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-902A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Excel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-903A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-903A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-903A1.txt
  • party verifier, however, failed to obtain separate authorization for each service sold as required by our rules. We find that Cavalier has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Cavalier's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Cavalier's liability below. Pursuant to Section 64.1170(b) our rules, Cavalier must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Cavalier, along with copies of any telephone bills issued from Cavalier to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-904A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-904A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-904A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Lightyear's Response to Informal Complaint No. IC 04-S88049, July 9, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-905A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-905A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-905A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). US Connect's Response to Informal Complaint No. IC-04-I0096575S, received July 20, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-906A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-906A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-906A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Primus's Response to Informal Complaint No. IC 04-S87048, received September 15, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-907A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-907A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-907A1.txt
  • of the unauthorized changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Acceris ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorize carriers nor Acceris may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-908A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-908A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-908A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against OneLink ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and OneLink may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-909A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-909A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-909A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-911A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-911A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-911A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against GTC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Verizon nor GTC Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-912A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-912A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-912A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Tele Ciruit's Response to Informal Complaint No. 04-S87716, received July 12, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-913A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-913A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-913A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). 011 Corporation's Response to Informal Complaint No. 03-I0054143S, filed October 8, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-914A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-914A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-914A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CTS's Response to Informal Complaint No. 04-S88249, received November 9, 2004. See 47 C.F.R. � 64.1120. If a Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-915A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-915A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-915A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Lightwave IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Lightwave may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-916A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-916A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-916A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Lightwave USA's Response to Informal Complaint No. 04-S87859, received August 20, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-917A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-917A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-917A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Lightwave IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Lightwave may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-918A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-918A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-918A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Line Systems IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Line Systems may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-919A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-919A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-919A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-920A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-920A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-920A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-922A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-922A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-922A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SkyNet's Response to Informal Complaint No. 04-S88376, received November 10, 2004. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086 (DC
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-923A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-923A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-923A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). GTC's Response to Informal Complaint No. IC 04-S88444, received December 27, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-924A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-924A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-924A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ZPDI's Response to Informal Complaint No. 04-S88453, received January 7, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-925A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-925A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-925A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against New Rochelle IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor New Rochelle may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-927A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-927A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-927A1.txt
  • at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cox IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor Cox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-928A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-928A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-928A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Opex IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Opex may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-929A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-929A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-929A1.txt
  • on the subscriber for service provided after this 30-day period shall be paid by the subscriber to Sprint at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Verizon must also switch the subscriber to the desired carrier at no cost to the subscriber. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-930A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-930A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-930A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. IC 04-I0099098S, received July 22, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-931A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-931A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-931A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Promisevision IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Promisevision may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-932A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-932A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-932A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Broadview's Response to Informal Complaint No. 04-S0006606S, received August 16, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-933A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-933A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-933A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Universal IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither BellSouth nor Universal may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-934A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-934A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-934A1.txt
  • of each unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against NECC ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carriers nor NECC pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-935A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-935A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-935A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Yestel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Yestel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-936A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-936A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-936A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Acceris IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Acceris may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-937A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-937A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-937A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 04-S88326, November 17, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-938A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-938A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-938A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 04-S88729, received January 5, 2005. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-939A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-939A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-939A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-940A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-940A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-940A1.txt
  • desired carrier at no cost to the subscribers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Verizon ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither the authorized carriers nor Verizon may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-941A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-941A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-941A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-942A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-942A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-942A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Acceris IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Acceris may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-943A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-943A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-943A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 04-S86403, received April 26, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-944A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-944A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-944A1.txt
  • MCI at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-945A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-945A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-945A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-946A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-946A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-946A1.txt
  • carrier at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cox Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Cox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-947A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-947A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-947A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-948A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-948A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-948A1.txt
  • Airnex at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Airnex nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-949A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-949A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-949A1.txt
  • interLATA service after Complainant agreed only to have Cox provide local service. We find that Cox has failed to produce clear and convincing evidence that Complainant authorized a carrier change involving intraLATA and interLATA service. Therefore, we find that Cox's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Cox's liability below. Pursuant to Section 64.1170(b) our rules, Cox must forward to PowerNet Global (PNG) an amount equal to 150% of all charges paid by the subscriber to Cox. Therefore, Cox must forward to PNG 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, PNG shall provide a refund
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-94A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-94A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-94A1.txt
  • verifier, however, failed to confirm all the telephone numbers to be switched as required by our rules. We find that CCC has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that CCC's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss CCC's liability below. Pursuant to Section 64.1170(b) our rules, CCC must forward to SBC an amount equal to 150% of all charges paid by the subscriber to CCC, along with copies of any telephone bills issued from CCC to the Complainant. Within ten days of receipt of this amount, SBC shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-950A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-950A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-950A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 04-S88493, received November 12, 2004. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086 (DC
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-951A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-951A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-951A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither BellSouth nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-952A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-952A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-952A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-953A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-953A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-953A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-954A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-954A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-954A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-955A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-955A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-955A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Covista IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Covista may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-957A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-957A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-957A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against McLeod USA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor McLeod may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-958A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-958A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-958A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against IDT Corporation/America IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-959A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-959A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-959A1.txt
  • verification as proof of the authorization for the switch as required by our rules. We find that Communications Network has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Communications Network's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Communications Network's liability below. Pursuant to Section 64.1170(b) our rules, Communications Network must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Communications Network along with copies of any telephone bills issued from Communications Network to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-95A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-95A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-95A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor LDA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-960A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-960A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-960A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Communications Billing's Response to Informal Complaint No. IC 04-S88011, received September 7, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-961A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-961A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-961A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk America's Response to Informal Complaint No. 04-S88190, received September 17, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-962A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-962A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-962A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Main Street's Response to Informal Complaint No. 04-S88319, received October 21, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-963A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-963A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-963A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). IDT's Response to Informal Complaint No. 04-S87919, received August 5, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-964A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-964A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-964A1.txt
  • at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Optical Telephone Corporation ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither the authorized carriers nor Optical may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-965A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-965A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-965A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against One Star Long Distance, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither BellSouth nor One Star may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-966A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-966A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-966A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Horizon's Response to Informal Complaint No. 04-I0113957S, received November 9, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-967A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-967A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-967A1.txt
  • each service sold and failed to confirm the number to be switched, as required by our rules. We find that OneLink has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that OneLink's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss OneLink's liability below. Pursuant to Section 64.1170(b) our rules, OneLink must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to OneLink along with copies of any telephone bills issued from OneLink to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-968A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-968A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-968A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Acceris Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and the neither the authorized carrier nor Acceris may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-969A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-969A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-969A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Talk America, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Excel nor Talk America may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-96A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-96A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-96A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Star Power Corporation's Response to Informal Complaint No. IC 04-S85895, received March 30, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-970A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-970A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-970A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk America's Response to Informal Complaint No. IC-04-S88530, received November 23, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-971A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-971A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-971A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk America's Response to Informal Complaint No. 04-S88549, received November 18, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-972A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-972A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-972A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against New Century Telecom, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Division
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-973A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-973A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-973A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Clear Choice's Response to Informal Complaint No. 04-S87304, received July 2, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-974A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-974A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-974A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC's Response to Informal Complaint No. 04-S88293, received October 11, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-975A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-975A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-975A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against ACN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Southwestern Bell Telephone Company nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-976A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-976A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-976A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Cordia's Response to Informal Complaint No. 04-S87575, received October 27, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-977A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-977A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-977A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Primus Telecommunications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-978A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-978A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-978A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with the Commission pursuant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-979A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-979A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-979A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against New Century Telecom, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor New Century may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-97A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-97A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-97A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither BellSouth Telecommunications nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-980A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-980A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-980A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDCB's Response to Informal Complaint No. 05-S88924, received January 26, 2005. See 47 C.F.R. � 64.1120(c)(3)(iii). See 47 C.F.R � 64.1150(d). If Complainant is unsatisfied
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-981A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-981A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-981A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). US Connect's Response to Informal Complaint No. 04-S87895, received November 16, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-982A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-982A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-982A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. 04-S87702, received August 18, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-983A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-983A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-983A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Primus Telecommunications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-985A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-985A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-985A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Quasar Communications Corp. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither CloseCall nor Quasar may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-986A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-986A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-986A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel's Response to Informal Complaint No. 04-S87471, received July 15, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-988A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-988A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-988A1.txt
  • confirmed through third party verification. Americatel's verification, however, failed to confirm the telephone number to be switched. We find that Americatel has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Americatel's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Americatel's liability below. Pursuant to Section 64.1170(b) our rules, Americatel must forward to SBC an amount equal to 150% of all charges paid by the subscriber to Americatel along with copies of any telephone bills issued from Americatel to the Complainant. Within ten days of receipt of this amount, SBC shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-989A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-989A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-989A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If a Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-98A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-98A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-98A1.txt
  • of the unauthorized changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against SBC ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorize carrier nor SBC may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-990A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-990A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-990A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Opex's Response to Informal Complaint No. IC-04-S87597, received September 21, 2004. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-991A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-991A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-991A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Business Network's Response to Informal Complaint No. IC 04-S87246, received September 1, 2004. See 47.C.F.R. � 64.1120(c)(3)(iii). See 47.C.F.R. � 64.1150. If Complainant is unsatisfied
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-992A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-992A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-992A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-99A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-99A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-99A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1113A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1113A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1113A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1114A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1114A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1114A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1115A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1115A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1115A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. See Appendix A. See 47 C.F.R. � 64.1120(e). See 47 C.F.R. � 64.1120(e)(1). 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120(e)(3)(ii). If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1116A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1116A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1116A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN Communications Network, Inc.'s Response to Informal Complaint No. IC 05-S89351, received May 23, 2005. If Complainant is unsatisfied with the resolution of its complaint,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1117A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1117A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1117A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Telecom Management, Inc. d/b/a Pioneer Telephone's Response to Informal Complaint No. IC 06-S0229981, received April 13, 2006. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1118A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1118A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1118A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC 05-S0186971, received October 3, 2005. SBC Commuinication's Response to Informal Complaint No. IC 05-S0186971, received January 19,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1119A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1119A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1119A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC 06-S0184640, received November 22, 2005. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1120A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1120A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1120A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDS's Response to Informal Complaint No. 06-S0231167, received May 2, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1121A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1121A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1121A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against TCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor TCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1122A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1122A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1122A1.txt
  • the time period in question. 6. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Talk nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1123A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1123A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1123A1.txt
  • submit a third party verification or letter of agency, as required by our rules. We find that GT Telecomm has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that GT Telecomm's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss GT Telecomm's liability below. Pursuant to Section 64.1170(b) our rules, GT Telecomm must forward to Global Touch an amount equal to 150% of all charges paid by the subscriber to Global Touch. Therefore, GT Telecomm must forward to Global Touch 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Global Touch
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1124A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1124A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1124A1.txt
  • 2006. PAETEC admits it mistakenly changed Complainant's telecommunication service to Paetec during a merger with another carrier. We find that PAETEC has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that PAETEC's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss PAETEC's liability below. Pursuant to Section 64.1170(b) our rules, PAETEC must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to PAETEC. Therefore, PAETEC must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1125A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1125A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1125A1.txt
  • proper customer notice. Acceris failed to provide notice to the Complainant 30 days prior to the change. We find that Acceris has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Acceris's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Acceris's liability below. Pursuant to Section 64.1170(b) our rules, Verizon must forward to Acceris an amount equal to 150% of all charges paid by the subscriber to Verizon. Therefore, Verizon must forward to Acceris 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Acceris shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1126A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1126A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1126A1.txt
  • that the person on the call wanted to make the carrier change, as required by our rules. We find that Cordia has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Cordia's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Cordia's liability below. Pursuant to Section 64.1170(b) our rules, Cordia must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Cordia. Therefore, Cordia must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1127A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1127A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1127A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against BullsEye IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor BullsEye may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1128A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1128A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1128A1.txt
  • Startec's verifier, however, failed to confirm the telephone number to be switched, as required by our rules. We find that Startec has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Startec's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Startec's liability below. Pursuant to Section 64.1170(b) our rules, Startec must forward to AT&T, Inc. an amount equal to 150% of all charges paid by the subscriber to Startec. Therefore, Startec must forward to AT&T, Inc. 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T, Inc. shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1129A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1129A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1129A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Primus IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1130A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1130A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1130A1.txt
  • and processed. TCI, however, did not provide a legible LOA when requested, as required by our rules. We find that TCI has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that TCI's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss TCI's liability below. Pursuant to Section 64.1170(b) our rules, TCI must forward to AT&T, Inc. an amount equal to 150% of all charges paid by the subscriber to TCI. Therefore, TCI must forward to AT&T, Inc. 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T, Inc. shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1131A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1131A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1131A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDCB IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1132A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1132A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1132A1.txt
  • Trinsic did not submit a third party verification or letter of agency, as required by our rules. We find that Trinsic has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Trinsic's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Trinsic's liability below. Pursuant to Section 64.1170(b) our rules, Trinsic must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Trinsic. Therefore, Trinsic must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1133A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1133A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1133A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against BNLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1140A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1140A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1140A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1141A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1141A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1141A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 05-S89633, received March 9, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1142A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1142A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1142A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1143A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1143A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1143A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1144A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1144A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1144A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1145A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1145A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1145A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 06-S0001233S, received February 17, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1146A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1146A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1146A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1147A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1147A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1147A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 06-S0221244, received April 7, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1148A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1148A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1148A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 06-S0230759, received May 4, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1151A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1151A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1151A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ClearWorld IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the unauthorized carrier nor ClearWorld may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1152A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1152A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1152A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Online Savings IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither IDT nor Online Savings may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1153A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1153A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1153A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UAT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor UAT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1154A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1154A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1154A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CTS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1155A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1155A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1155A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T, Inc. nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1156A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1156A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1156A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Startec IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1157A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1157A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1157A1.txt
  • that the person on the call wanted to make the carrier change as required by our rules. We find that BNLD has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that BNLD's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss BNLD's liability below. Pursuant to Section 64.1170(b) our rules, BNLD must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to BNLD, along with copies of any telephone bills issued from BNLD to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1158A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1158A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1158A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against BellSouth IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Qwest nor BellSouth may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1159A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1159A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1159A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CTS's Response to Informal Complaint No. 06-S0221259, received March 20, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1160A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1160A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1160A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Startec IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T, Inc. nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1161A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1161A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1161A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1162A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1162A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1162A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against LDCB ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier not LDCB may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1163A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1163A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1163A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NECC Solutions, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither authorized carrier nor NECC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1164A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1164A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1164A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). America's Response to Informal Complaint No. 06-S0212522, received March 6, 2006. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1165A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1165A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1165A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. 05-S0212130, received February 9, 2006. Information from Verizon re Informal Complaint No. 05-S0212130, received April 24, 2006. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1166A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1166A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1166A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 06-S0001244S, received March 22, 2006. If Complainant is unsatisfied with the resolution of this complaint, such Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1339A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1339A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1339A1.txt
  • person on the call wanted to make the carrier change, as required by our rules. We find that BNLD has failed to produce clear and convincing evidence of a valid authorized carrier change by Complainant. Therefore, we find that BNLD's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss BNLD's liability below. Pursuant to Section 64.1170(b) our rules, BNLD must forward to AT&T, Inc. an amount equal to 150% of all charges paid by the subscriber to BNLD along with copies of any telephone bills issued from BNLD to the Complainant. Within ten days of receipt of this amount, AT&T, Inc. shall provide a refund or credit to Complainant in the amount of 50% of all
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1340A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1340A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1340A1.txt
  • unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by the Complainant against Business Network Long Distance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T, Inc. nor Business Network Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1341A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1341A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1341A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. 06-S0229253, received April 10, 2006. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1342A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1342A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1342A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel Telecommunications, Inc.'s Response to Informal Complaint No. IC 05-S89712, received October 6, 2005. If Complainant is unsatisfied with the resolution of its complaint, Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1343A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1343A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1343A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against PowerNet Global Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Sprint Communications nor PowerNet Global Communications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1344A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1344A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1344A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Q-Tel's Response to Informal Complaint No. 05-S0198455, received November 1, 2005. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1352A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1352A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1352A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against CNB ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier not CNB may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1353A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1353A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1353A1.txt
  • of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Preferred Billing ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier not Preferred Billing may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1354A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1354A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1354A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against BNLD ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and BNLD may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1355A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1355A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1355A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Hello Depot IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Hello Depot may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1356A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1356A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1356A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NetOne's Response to Informal Complaint No. 06-S0233160, received May 18, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1357A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1357A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1357A1.txt
  • that the person on the call wanted to make the carrier change, as required by our rules. We find that BNLD has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that BNLD's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss BNLD's liability below. Pursuant to Section 64.1170(b) our rules, BNLD must forward to Acceris an amount equal to 150% of all charges paid by the subscriber to BNLD. Therefore, BNLD must forward to Acceris 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Acceris shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1358A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1358A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1358A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Buzz IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Buzz may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1359A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1359A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1359A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1360A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1360A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1360A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1361A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1361A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1361A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1362A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1362A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1362A1.txt
  • Complainant's billing address, and the LOA was not dated by the subscriber, as required by our rules. We find that MCI has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that MCI's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss MCI's liability below. Pursuant to Section 64.1170(b) our rules, MCI must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to MCI. Therefore, MCI must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1363A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1363A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1363A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 06-S0233391, received May 23, 2006. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1364A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1364A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1364A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 06-S0236117, received June 6, 2006. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086 (DC
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1365A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1365A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1365A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1366A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1366A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1366A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-162A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-162A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-162A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Airnex Communications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor Airnex may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-163A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-163A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-163A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Network Enhanced Technologies, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Primo nor NET may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-164A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-164A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-164A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. AT&T, Inc. was known as SBC Communications at the time of the complaint. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NCIC's Response to Informal Complaint No. IC 05-S0200839, received December 12, 2005.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-166A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-166A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-166A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against PNG Telecommunications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor PNG may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1679A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1679A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1679A1.txt
  • the time period in question. 6. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unreasonable delay occurred and that neither AT&T nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-167A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-167A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-167A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against New Rochelle Telephone Corp. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor New Rochelle may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1680A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1680A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1680A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 05-S89692, received September 13, 2005. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1681A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1681A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1681A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC 05-I0162845S, received June 9, 2005. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1682A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1682A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1682A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1683A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1683A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1683A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1684A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1684A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1684A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest Communication's Response to Informal Complaint No. IC 05-S0212133, received January 31, 2006. AT&T Southwest's Response to Informal Complaint No. IC 05-S0212133, received June 22,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1685A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1685A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1685A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WilTel Communications, LLC's Response to Informal Complaint No. IC 06-S001336, received July 25, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1686A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1686A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1686A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 05-S0199432, received December 8, 2005. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1687A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1687A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1687A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 06-S0236884, received June 21, 2006. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1688A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1688A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1688A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NECC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and North Pittsburgh nor NECC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1689A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1689A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1689A1.txt
  • no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cox Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Cox Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-168A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-168A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-168A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Startec Global Operating Company IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1690A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1690A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1690A1.txt
  • time period in question. 6. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unreasonable delay occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1691A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1691A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1691A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1698A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1698A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1698A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by the Complainant against Excel Communications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Excel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1699A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1699A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1699A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Startec Solutions, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither authorized carrier nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-169A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-169A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-169A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 05-S89705, received September 22, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1700A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1700A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1700A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Acceris's Response to Informal Complaint No. IC 06-S0220513, received March 14, 2006. BellSouth's Response to Informal Complaint No. IC 06-S0220513, received June 26, 2006. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1701A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1701A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1701A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 06-I0213437S, received February 24, 2006. Talk's Response to Informal Complaint No. IC 06-I0213437S, received June 2, 2006. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1702A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1702A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1702A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Discounted IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Andiamo Telecom nor Discounted may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1703A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1703A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1703A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CSP IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor CSP may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1704A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1704A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1704A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CSP IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor CSP may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1705A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1705A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1705A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Buzz's Response to Informal Complaint No. 06-S0236883, received June 26, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1706A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1706A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1706A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NECC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor NECC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1707A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1707A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1707A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NetOne IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor NetOne may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1708A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1708A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1708A1.txt
  • 2006. LDC did not submit a third party verification or letter of agency required by our rules. We find that LDC has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that LDC's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss LDC's liability below. Pursuant to Section 64.1170(b) our rules, LDC must forward to BellSouth an amount equal to 150% of all charges paid by the subscriber to LDC. Therefore, LDC must forward to BellSouth 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, BellSouth shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1709A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1709A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1709A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against BNLD ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and BNLD may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-170A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-170A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-170A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1710A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1710A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1710A1.txt
  • of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Preferred Billing ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier not Preferred Billing may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1711A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1711A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1711A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against LDCB ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier not LDCB may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1712A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1712A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1712A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against BNLD ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and BNLD may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1713A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1713A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1713A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against LDS ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and LDS may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1714A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1714A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1714A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Cavalier ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier not Cavalier may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1715A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1715A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1715A1.txt
  • of each unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against NECC ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carriers nor NECC pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1716A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1716A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1716A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against CNB ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier not CNB may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1718A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1718A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1718A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If any Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-171A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-171A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-171A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against ACN ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither the authorized carriers nor ACN may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-172A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-172A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-172A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1735A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1735A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1735A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1736A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1736A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1736A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1746A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1746A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1746A1.txt
  • the time period in question. 6. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170 (d) of the Commission's rules, 47 C.F.R. Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unreasonable delay occurred and that neither that Qwest Communications nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1747A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1747A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1747A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Cavalier Telephone, LLC's Response to Informal Complaint No. 05-S0001148S, received October 25, 2005. Verizon's Response to Informal Complaint No. 05-S0001148S, received on August 22, 2006.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-176A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-176A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-176A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NationsLine IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor NationsLine may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-177A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-177A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-177A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BullsEye's Response to Informal Complaint No. 05-S0206829, received December 16, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-178A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-178A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-178A1.txt
  • Advantage did not submit a third party verification or letter of agency, as required by our rules. We find that Advantage has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Advantage's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Advantage's liability below. Pursuant to Section 64.1170(b) our rules, Advantage must forward to SBC an amount equal to 150% of all charges paid by the subscriber to Advantage. Therefore, Advantage must forward to SBC 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, SBC shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-179A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-179A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-179A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cox IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Cox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-180A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-180A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-180A1.txt
  • collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor NCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. IT IS FURTHER ORDERED that a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-181A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-181A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-181A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against MSTC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor MSTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-182A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-182A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-182A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against VLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor VLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-183A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-183A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-183A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-184A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-184A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-184A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-185A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-185A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-185A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against MCI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor MCI may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-186A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-186A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-186A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-187A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-187A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-187A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-188A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-188A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-188A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. IC 05-I0160678S, received May 13, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-189A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-189A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-189A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-190A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-190A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-190A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1954A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1954A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1954A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv Communication Inc.'s Response to Informal Complaint No. 06-S0242017, received July 24, 2006. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1955A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1955A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1955A1.txt
  • change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Telecom Management, Inc. d/b/a Pioneer Telephone. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Verizon nor Telecom Management, Inc. d/b/a Pioneer Telephone may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1956A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1956A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1956A1.txt
  • that the person on the call wanted to make the carrier change, as required by our rules. We find that CNBI has failed to produce clear and convincing evidence of valid authorized carrier changes by Complainants. Therefore, we find that CNBI's actions resulted in unauthorized changes in Complainants' telecommunications service providers and we discuss CNBI's liability below. Pursuant to Section 64.1170(b) our rules, CNBI must forward to the authorized carriers an amount equal to 150% of all charges paid by the subscriber to CNBI along with copies of any telephone bills issued from CNBI to the Complainant. Within ten days of receipt of this amount, the authorized carriers shall provide a refund or credit to Complainant in the amount of 50%
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1957A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1957A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1957A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sharenet Communications Company's Response to Informal Complaint No. IC 06-S0242411, received August 1, 2006. If Complainant is unsatisfied with the resolution of its complaint, Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1959A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1959A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1959A1.txt
  • unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by the Complainant against Communications Network Billing Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither The authorized carriers nor Communications Network Billing Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1960A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1960A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1960A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint Nextel's Response to Informal Complaint No. 06-S0242183, received August 25, 2006. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1961A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1961A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1961A1.txt
  • no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NECC Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Primo Communications nor NECC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1965A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1965A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1965A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC 05-I0195584, received November 4, 2005. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1966A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1966A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1966A1.txt
  • at the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Convergia, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither the authorized carrier nor Convergia may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1968A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1968A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1968A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 05-S0194326, received November 17, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1969A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1969A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1969A1.txt
  • to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Global Crossing Telecommunications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither NECC nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1970A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1970A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1970A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Network Enhanced Technologies, Inc.'s Response to Informal Complaint No. IC 05-S0202733, received December 22, 2005. If Complainant is unsatisfied with the resolution of this complaint,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1971A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1971A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1971A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Verizon nor Working Assets may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1972A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1972A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1972A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). McLeodUSA's Response to Informal Complaint No. IC 05-S0197705, received November 3, 2005. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2066A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2066A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2066A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC 04-S85890, filed December 16, 2003. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Notice of Informal Complaint No. IC 04-S85890 to AT&T Corporation from the Acting Deputy Chief, Division, CGB, dated January 15,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2067A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2067A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2067A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. 02-S81361, filed October 23, 2002. 47 C.F.R. � 1.719 (procedures for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Notice of Informal Complaint No. 02-S81361 to AT&T Broadband from the Deputy Chief, CGB, dated November 22, 2002. We note that Comcast
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2068A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2068A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2068A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC-03-I0058025S, filed September 11, 2003. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Notice of Informal Complaint No. IC 03-I0058025S, to Verizon from the Acting Deputy Chief, Division, CGB, dated October 24, 2003. Verizon's
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2069A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2069A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2069A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC 02-S76605, filed May 22, 2002. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Notice of Informal Complaint No. IC 02-S76605 to Globalcom from the Deputy Chief, CGB, dated June 21, 2002. Globalcom Response
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2070A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2070A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2070A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. 02-S72013, filed October 23, 2002. 47 C.F.R. � 1.719 (procedures for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Notice of Informal Complaint No. 02-S72013, to MCI from the Deputy Bureau Chief, CGB, dated May 10, 2002. MCI's Response to Informal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2071A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2071A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2071A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See id. See 47 C.F.R. � 64.1150(d). Petition at 1. Id. Sprint has attached to its Petition a copy of the LOA associated with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2072A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2072A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2072A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. 03-S83362, filed March 27, 2003; Informal Complaint No. 03-S85191, filed September 26, 2003. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Notice of Informal Complaint No. 03-S83362 to Sprint Communications Company from the Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2073A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2073A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2073A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC 03-S85133, filed September 29, 2003. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Notice of Informal Complaint No. IC 03-S85133, to Sprint from the Acting Deputy Chief, Division, CGB, dated October 24, 2003.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2074A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2074A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2074A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC 03-S82813, filed March 4, 2003. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Notice of Informal Complaint No. IC 03-S82813, to U.S. Telecom from the Deputy Chief, Division, CGB, dated May 25, 2005.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-207A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-207A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-207A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against ACN Communication Services, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither Verizon nor ACN may pursue any collections against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-208A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-208A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-208A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cordia Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-209A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-209A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-209A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by the Complainant against XO Communications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor XO may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-210A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-210A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-210A1.txt
  • Global's verification, however, failed to obtain separate authorization to switch local service, as required by our rules. We find that Global has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Global's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Global's liability below. Pursuant to Section 64.1170(b) our rules, Global must forward to SBC an amount equal to 150% of all charges paid by the subscriber to Global along with copies of any telephone bills issued from Global to the Complainant. Within ten days of receipt of this amount, SBC shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-211A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-211A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-211A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Promisevision IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Amerivision Communications d/b/a Lifeline Communications nor Promisevision may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-212A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-212A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-212A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NECC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T, Inc.nor NECC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-213A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-213A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-213A1.txt
  • at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Innovative IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor Innovative may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-214A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-214A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-214A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-215A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-215A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-215A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-216A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-216A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-216A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 05-S89022, received March 22, 2005. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-217A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-217A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-217A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2181A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2181A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2181A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Talk America nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2182A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2182A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2182A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC 06-S0215961, received February 21, 2006. AT&T, Inc.'s Response to Informal Complaint No. IC 06-S0215961, received March 30,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2183A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2183A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2183A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. IC 06-S0236118, received June 27, 2006. Verizon's Response to Informal Complaint No. IC 06-S0236118, received August 22, 2006. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2184A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2184A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2184A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Telecom Management, Inc. d/b/a Pioneer Telephone's Response to Informal Complaint No. IC 05-S0211083, received January 24, 2006. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2185A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2185A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2185A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred Verizon and Global Crossing may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2186A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2186A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2186A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC 06-S0001288S, received April 13, 2006. Verizon's Response to Informal Complaint No. IC 06-S0001288S, received August 30, 2006.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2187A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2187A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2187A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Verizon Long distance nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2188A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2188A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2188A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 05-S0001224S, received January 16, 2005. SBC's Response to Informal Complaint No. 05S0001224S, received February 16, 2006. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2189A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2189A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2189A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Preferred Billing IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Preferred Billing may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2190A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2190A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2190A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. IC 06-S0236886, received June 26, 2006. Verizon's Response to Informal Complaint No. IC 06-S0236886, received August 22, 2006. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2191A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2191A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2191A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sage's Response to Informal Complaint No. 06-I0225654S, received March 23, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2192A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2192A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2192A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 05-S0205981, received December 29, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2193A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2193A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2193A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WOW!'s Response to Informal Complaint No. 06-S0221247, received March 13, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2194A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2194A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2194A1.txt
  • no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and World Link nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2195A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2195A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2195A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BBG's Response to Informal Complaint No. 06-I0221836S, received March 23, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2196A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2196A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2196A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Acceris IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Acceris may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2198A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2198A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2198A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CTS's Response to Informal Complaint No. 06-S0221451, received March 20, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2199A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2199A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2199A1.txt
  • of each unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against GlobalTouch ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carriers nor GlobalTouch pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2200A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2200A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2200A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 05-S0211485, received January 19, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2201A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2201A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2201A1.txt
  • unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by the Complainant against Business Network Long Distance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T, Inc. nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2202A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2202A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2202A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 06-S0242722, received August 11, 2006. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2203A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2203A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2203A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Sprint Communications nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2204A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2204A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2204A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cleartel Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Cleartel Communications nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2205A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2205A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2205A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDC Telecommunications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and American Long Lines Network nor LDC Telecommunications, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2206A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2206A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2206A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. 06-S0242724, received August 8, 2006. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2207A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2207A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2207A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BellSouth Telecommunications Response to Informal Complaint No. IC 06-S0241702, received August 9, 2006. AT&T Corporation's Response to Informal Complaint No. IC 06-S0241702, received August 21,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2208A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2208A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2208A1.txt
  • for processing. As a result, AT&T continued to provide local services to this customer for which the customer was not being billed. We find that AT&T caused an unreasonable delay in the execution of the change of Complainant's service provider. Therefore, we find that AT&T's actions violated our carrier change rules and we discuss AT&T's liability below. Pursuant to Section 64.1170(b) our rules, AT&T must forward to MCI an amount equal to 150% of all charges paid by the subscriber to AT&T. Therefore, AT&T must forward to MCI150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, MCI shall provide a refund or credit to
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2209A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2209A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2209A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred Qwest Communications and AT&T Corporation may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2211A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2211A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2211A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against TeleDias IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither BellSouth Telecommunications nor TeleDias may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2212A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2212A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2212A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Qwest IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Cox nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2213A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2213A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2213A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2214A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2214A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2214A1.txt
  • of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against One Touch ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and One Touch may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2215A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2215A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2215A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NET IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Cordia nor NET may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2216A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2216A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2216A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Preferred Billing IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Preferred Billing may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2217A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2217A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2217A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2218A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2218A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2218A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Axces's Response to Informal Complaint No. 05-S0198915, received January 20, 2006. If Complainant is unsatisfied with the resolution of this complaint, such Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2219A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2219A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2219A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. IC 05-W11256220S, received December 7, 2005. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2220A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2220A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2220A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. IC 06-S0224307, received April 6, 2006. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2221A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2221A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2221A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2222A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2222A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2222A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Frontier Solutions, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither authorized carrier nor Frontier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2223A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2223A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2223A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 06-S001330, received June 26, 2006. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2224A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2224A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2224A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Convergia IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither VTX Telecom nor Convergia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2225A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2225A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2225A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If either Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2226A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2226A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2226A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against America ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier not America may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2227A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2227A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2227A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against LDC ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and LDC may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2228A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2228A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2228A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against LDCB ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier not LDCB may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2239A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2239A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2239A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. IC 06-S0001279S, received May 11, 2006. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2240A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2240A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2240A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2241A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2241A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2241A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2242A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2242A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2242A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC Cir. 2003). If a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2243A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2243A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2243A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2244A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2244A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2244A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2245A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2245A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2245A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Covista IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Covista may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-226A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-226A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-226A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LSI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor LSI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-227A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-227A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-227A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UAT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor UAT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-228A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-228A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-228A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Primus IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-229A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-229A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-229A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Privasafe IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Privasafe may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-230A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-230A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-230A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-231A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-231A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-231A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NRTC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor NRTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-232A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-232A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-232A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against U.S. Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor U.S. Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-233A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-233A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-233A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). America Net's Response to Informal Complaint No. 05-S0204830, received December 28, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-234A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-234A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-234A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NRTC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor NRTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-235A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-235A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-235A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-236A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-236A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-236A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). RRLD's Response to Informal Complaint No. 05-S0198916, received January 10, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-237A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-237A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-237A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Clearwave IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Clearwave may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2390A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2390A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2390A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC 05-S0244056, received September 7, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2391A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2391A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2391A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Spectrol d/b/a ONE Touch Communications's Response to Informal Complaint No. 06-S0245300, received September 5, 2006. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2392A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2392A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2392A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. In actuality, Complainant filed its complaint against OAN. OAN, however, acts as a billing agent for TelSeven. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). TelSeven, LLC's Response to Informal Complaint No. IC
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2393A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2393A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2393A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. 06-S0242606, received September 14, 2006. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2394A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2394A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2394A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). National Access Long Distance's Response to Informal Complaint No. 04-S88813, received January 12, 2005. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2395A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2395A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2395A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC 06-S001319, received July 12, 2006. AT&T, Inc.'s Response to Informal Complaint No. IC 06-S001319, received October 6,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2396A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2396A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2396A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2397A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2397A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2397A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). United Telecom Inc.'s Response to Informal Complaint No. 06-S0241866, received September 12, 2006. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2398A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2398A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2398A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cavalier Telephone, LLC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Cavalier Telephone, LLC nor Verizon Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2399A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2399A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2399A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Buzz Telecom Corporation's Response to Informal Complaint No. 05-I0170739S, received June 10, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2400A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2400A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2400A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Bullseye IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither nor Bullseye may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2401A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2401A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2401A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Matrix IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon Corporation nor Matrix may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2402A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2402A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2402A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldxChange's Response to Informal Complaint No. 06-S001333, received July 17, 2006. Qwest's Response to Informal Complaint No. 06-S001333, received November 22, 2006. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2403A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2403A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2403A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against LDS ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier not LDS may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2404A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2404A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2404A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2405A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2405A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2405A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Hawaiian Telecom nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2406A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2406A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2406A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest Communications, Inc.'s Response to Informal Complaint No. IC 06-S0228819, received April 10, 2006. AT&T, Inc.'s Response to Informal Complaint No. IC 06-S0228819, received July
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2407A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2407A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2407A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. 06-S0247756, received September 20, 2006.. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2409A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2409A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2409A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CSP Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor CSP Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2410A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2410A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2410A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDCB IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2411A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2411A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2411A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Spectrotel Corporation's Response to Informal Complaint No. 06-S0247151, received October 10, 2006. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2412A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2412A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2412A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDCB's Response to Informal Complaint No. IC 05-S89158, received April 5, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2413A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2413A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2413A1.txt
  • the time period in question. 6. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against VLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor VLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2414A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2414A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2414A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global's Response to Informal Complaint No. IC 06-S0223607, received April 17, 2006. Qwest's Response to Informal Complaint No. IC 06-S0223607, received May 8, 2006. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2415A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2415A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2415A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against ONE Touch IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor ONE Touch may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2416A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2416A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2416A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDCB IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2417A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2417A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2417A1.txt
  • Street's LOA, however, did not contain an electronic signature, as required by our rules. We find that Main Street has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Main Street's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Main Street's liability below. Pursuant to Section 64.1170(b) our rules, Main Street must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Main Street. Therefore, Main Street must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2418A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2418A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2418A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NECC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NECC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2419A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2419A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2419A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Discounted Telecommunications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Discounted Telecommunications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2420A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2420A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2420A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against One Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor One Communications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2421A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2421A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2421A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against GlobalTouch IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor GlobalTouch may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2422A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2422A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2422A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against FiberNet IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor FiberNet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2423A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2423A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2423A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Talk IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2424A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2424A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2424A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Birch's Response to Informal Complaint No. 06-S0230440, received May 22, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2425A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2425A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2425A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv 's Response to Informal Complaint No. 06-S0248893, received October 4, 2006. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2426A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2426A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2426A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Long Distance Savings's Response to Informal Complaint No. 06-S0248809, received October 19, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2430A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2430A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2430A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ONE Touch's Response to Informal Complaint No. 06-S0244688, received September 15, 2006. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2431A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2431A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2431A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Curry IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Curry may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2432A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2432A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2432A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If either Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2433A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2433A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2433A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2434A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2434A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2434A1.txt
  • NECC may pursue any collection against Complainant for those charges. Any charges imposed by Primo Communications on the subscriber for service provided after this 30-day period shall be paid by the subscriber to NECC at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(b) of the Commission's rules, 47 C.F.R. � 64.1170(b), that NECC must forward to their authorized carrier an amount equal to 150% of all charges paid by the subscriber along with copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2435A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2435A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2435A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Telrite's Response to Informal Complaint No. 05-I0210577S, received June 30, 2006. If Complainant is unsatisfied with the resolution of this complaint, such Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2436A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2436A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2436A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Pioneer's Response to Informal Complaint No. 05-S0211097, received Julne 21, 2006. If Complainant is unsatisfied with the resolution of this complaint, such Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2595A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2595A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2595A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WilTel's Response to Informal Complaint No. 05-S0206786, received December 15, 2005. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2596A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2596A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2596A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. IC 06-S0248415, received October 6, 2006. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2597A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2597A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2597A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Cavalier Corporation's Response to Informal Complaint No. IC 06-S0239137, received August 28, 2006. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2598A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2598A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2598A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 05-I0189062S, received November 16, 2005. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2599A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2599A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2599A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Startec IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2600A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2600A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2600A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CNBI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor CNBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2601A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2601A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2601A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CNBI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor CNBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2602A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2602A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2602A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 06-S0233974, received May 3, 2006. AllTel's Response to Informal Complaint No. IC 06-S0233974, received July 7, 2006. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2603A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2603A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2603A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against TDS Metrocom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither TDS Metrocom nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2606A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2606A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2606A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDC Telecommunications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither LDC Telecommunications, Inc. nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2608A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2608A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2608A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against BNLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint may nor Powercom Corporation not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2609A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2609A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2609A1.txt
  • of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against CSP Telecom ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier not CSP Telecom may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2610A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2610A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2610A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against PowerNet IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither nor PowerNet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2611A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2611A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2611A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against ACN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2612A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2612A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2612A1.txt
  • that the person on the call wanted to make the carrier change, as required by our rules. We find that BNLD has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that BNLD's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss BNLD's liability below. Pursuant to Section 64.1170(b) our rules, BNLD must forward to AT&T, Inc. an amount equal to 150% of all charges paid by the subscriber to AT&T, Inc.. Therefore, BNLD must forward to AT&T, Inc. 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T, Inc. shall provide
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2613A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2613A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2613A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against LDC ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and LDC may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2614A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2614A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2614A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Global IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Global nor Verizon pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2615A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2615A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2615A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 06-S0221250, received March 8, 2006. BellSouth's Response to Informal Complaint No. IC 06-S0221250, received December 4, 2006. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2631A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2631A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2631A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-356A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-356A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-356A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Trinsic IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Trinsic may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-411A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-411A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-411A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-412A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-412A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-412A1.txt
  • carrier at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Think 12 IS GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Think 12 nor AT&T may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-413A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-413A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-413A1.txt
  • no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against TDS Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and TDS Telecom nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-414A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-414A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-414A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. 05-I0179854S, received August 30, 2005. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-415A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-415A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-415A1.txt
  • is presumed to be clear and convincing evidence of a violation. Therefore, we find that Trinsic's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Trinsic's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, AT&T must forward to Trinsic an amount equal to 150% of all charges paid by the subscriber to AT&T. Therefore, AT&T must forward to Trinsic 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Trinsic shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-416A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-416A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-416A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC 05-S0196663, received November 14, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-417A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-417A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-417A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-428A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-428A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-428A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. 05-S89101, received April 12, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-429A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-429A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-429A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by the Complainant against NECC Telecom, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor NECC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-430A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-430A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-430A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 05-S0207497, received January 4, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-432A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-432A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-432A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. AT&T, Inc. was known as AT&T Corporation at the time of the complaint and the Notice of Informal Complaint. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-434A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-434A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-434A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-436A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-436A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-436A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. IC 05-S0203230S, received December 23, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-437A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-437A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-437A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-438A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-438A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-438A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Buzz's Response to Informal Complaint No. IC 05-I0163275S, received June 21, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-439A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-439A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-439A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against MCI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor MCI may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-440A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-440A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-440A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-441A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-441A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-441A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-442A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-442A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-442A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against BNLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-443A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-443A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-443A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-444A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-444A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-444A1.txt
  • collection against Complainants for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants' against Globcom ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither their authorized carrier nor Globcom may pursue any collection against Complainants' for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. IT IS FURTHER ORDERED that a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-445A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-445A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-445A1.txt
  • LDC's verifier, however, failed to confirm all telephone numbers to be switched, as required by our rules. We find that LDC has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that LDC's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss LDC's liability below. Pursuant to Section 64.1170(b) our rules, LDC must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to LDC. Therefore, LDC must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-446A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-446A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-446A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 05-S0197682, received November 22, 2005. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086 (DC
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-447A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-447A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-447A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). 011's Response to Informal Complaint No. 05-S0001214S, received January 24, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-448A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-448A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-448A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against BNLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-449A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-449A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-449A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NCT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-450A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-450A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-450A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 05-S0187896, received October 13, 2005. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-451A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-451A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-451A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-452A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-452A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-452A1.txt
  • at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against EPT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor EPT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-453A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-453A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-453A1.txt
  • at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against TDS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor TDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-454A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-454A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-454A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). American's Response to Informal Complaint No. 05-S0203377, received November 14, 2005. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-455A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-455A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-455A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 05-S0196656, received November 7, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-456A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-456A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-456A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Main Street Networks, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Main Street may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-457A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-457A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-457A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). One Touch's Response to Informal Complaint No. 05-S0195577, received November 14, 2005. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-458A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-458A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-458A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Spectrotel's Response to Informal Complaint No. 05-S0193860, received November 7, 2005. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-459A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-459A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-459A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Norristown IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Norristown may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-460A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-460A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-460A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDCB IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-461A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-461A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-461A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-462A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-462A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-462A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Network's Response to Informal Complaint No. 05-I0149151S, received June 14, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-463A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-463A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-463A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Lightyear's Response to Informal Complaint No. 05-S89294, received June 14, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-464A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-464A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-464A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WilTel's Response to Informal Complaint No. 05-S89603, received July 15, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-465A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-465A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-465A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against LDC ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and LDC may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-466A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-466A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-466A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against BNLD ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and BNLD may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-467A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-467A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-467A1.txt
  • of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Preferred Billing ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier not Preferred Billing may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-468A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-468A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-468A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against LDCB ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier not LDCB may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-469A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-469A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-469A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-478A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-478A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-478A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica McMahon, Acting Chief Consumer Policy Division
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-479A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-479A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-479A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 05-S89159, received May 16, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-480A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-480A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-480A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica McMahon, Acting Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-481A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-481A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-481A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica McMahon, Acting Chief Consumer Policy Division
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-656A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-656A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-656A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against LDCB ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier not LDCB may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-657A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-657A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-657A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against LDCB ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier not LDCB may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-661A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-661A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-661A1.txt
  • to confirm that the person on the call wanted to make the carrier change as required by our rules. We find that LDCB has failed to produce clear and convincing evidence that Complainants authorized carrier changes. Therefore, we find that LDCB's actions resulted in unauthorized changes in Complainants' telecommunications service providers and we discuss LDCB's liability below. Pursuant to Section 64.1170(b) our rules, LDCB must forward to the authorized carriers an amount equal to 150% of all charges paid by the subscriber to LDCB. According to the complaints, LDCB must forward to the authorized carriers the amounts, along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt of this amount, the authorized
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-678A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-678A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-678A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDC's Response to Informal Complaint No. IC 05-S89253, received April 11, 2005. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-679A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-679A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-679A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against LDC ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor LDC may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-680A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-680A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-680A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDCB IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-681A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-681A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-681A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against BNLD ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither the authorized carriers nor BNLD may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-682A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-682A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-682A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-683A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-683A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-683A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 05-S0212127, received January 25, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-684A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-684A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-684A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VLD's Response to Informal Complaint No. 05-S0209609, received February 17, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-685A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-685A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-685A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Startec's Response to Informal Complaint No. 05-S0210454, received January 31, 2006. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086(DC
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-686A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-686A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-686A1.txt
  • be designated as the subscriber's interstate or interLATA carrier for any one telephone number, as required by our rules. GT Telecomm has failed to produce clear and convincing evidence that Complainants authorized carrier changes. Therefore, we find that GT Telecomm's actions resulted in unauthorized changes in Complainants' telecommunications service providers and we discuss GT Telecomm's liability below. Pursuant to Section 64.1170(b) our rules, GT Telecomm must forward to the authorized carriers an amount equal to 150% of all charges paid by each subscriber to GT Telecomm. According to the complaints, GT Telecomm must forward to the authorized carriers the amounts, along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-687A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-687A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-687A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-688A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-688A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-688A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-689A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-689A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-689A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBCLD's Response to Informal Complaint No. 06-S0212873, received February 14, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-690A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-690A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-690A1.txt
  • if the person on the call wanted to make the carrier change, as required by our rules. We find that BNLD has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that BNLD's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss BNLD's liability below. Pursuant to Section 64.1170(b) our rules, BNLD must forward to AT&T, Inc. an amount equal to 150% of all charges paid by the subscriber to BNLD. Therefore, BNLD must forward to AT&T, Inc. 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T, Inc. shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-691A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-691A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-691A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDCB IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-692A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-692A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-692A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against PAETEC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor PAETEC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-693A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-693A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-693A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against GT Telecomm IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor GT Telecomm may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-694A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-694A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-694A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ONE Touch IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor ONE Touch may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-695A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-695A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-695A1.txt
  • customers, GT Telecomm did not submit a third party verification or letter of agency, as required by our rules. GT Telecomm has failed to produce clear and convincing evidence that Complainants authorized carrier changes. Therefore, we find that GT Telecomm's actions resulted in unauthorized changes in Complainants' telecommunications service providers and we discuss GT Telecomm's liability below. Pursuant to Section 64.1170(b) our rules, GT Telecomm must forward to the authorized carriers an amount equal to 150% of all charges paid by each subscriber to GT Telecomm. According to the complaints, GT Telecomm must forward to the authorized carriers the amounts, along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-696A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-696A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-696A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against BNLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-703A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-703A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-703A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Nationwide Corporation's Response to Informal Complaint No. IC 05-S89282, received May 5, 2005. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-704A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-704A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-704A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-705A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-705A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-705A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Preferred Billing IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Preferred Billing may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-706A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-706A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-706A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Long Distance Savings IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T Corporation nor Long Distance Savings may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-707A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-707A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-707A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against CNB ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier not CNB may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-708A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-708A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-708A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If any Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-709A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-709A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-709A1.txt
  • of each unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Global ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carriers nor Global pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-710A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-710A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-710A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Adelphia Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Adelphia may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-711A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-711A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-711A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). OLS's Response to Informal Complaint No. 05-S89348, received July 12, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-712A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-712A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-712A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. 05-S89491, received June 10, 2005. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-713A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-713A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-713A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 05-B0204344S, received December 15, 2005. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-714A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-714A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-714A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 05-S89607, received July 19, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-715A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-715A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-715A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UAT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T Corporation nor UAT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-716A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-716A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-716A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against GT Telecomm IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither BellSouth nor GT Telecomm may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-717A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-717A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-717A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BellSouth's Response to Informal Complaint No. 05-S0204219, received December 13, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-718A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-718A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-718A1.txt
  • Sprint at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CTS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-719A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-719A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-719A1.txt
  • BellSouth at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against TTE IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Global nor TTE may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-736A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-736A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-736A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Primus Telecommunications, Inc.'s Response to Informal Complaint No. 05-I0169856S, received May 31, 2005. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-737A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-737A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-737A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC 05-I0159921S, received May 18, 2005. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-738A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-738A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-738A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-739A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-739A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-739A1.txt
  • desired carrier at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-740A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-740A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-740A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-741A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-741A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-741A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-742A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-742A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-742A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-743A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-743A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-743A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-752A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-752A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-752A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CTS's Response to Informal Complaint No. 05-S0198458, received November 7, 2005. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-876A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-876A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-876A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 06-S0223038, April 7, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-877A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-877A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-877A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-878A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-878A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-878A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-879A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-879A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-879A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-880A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-880A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-880A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-881A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-881A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-881A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-882A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-882A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-882A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 05-S0205851, filed February 21, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-883A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-883A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-883A1.txt
  • However, the letter of agency submitted by AT&T is not legible, as is required by our rules. We find that AT&T has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that AT&T's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss AT&T's liability below. Pursuant to Section 64.1170(b) our rules, AT&T must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to AT&T. Therefore, AT&T must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-884A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-884A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-884A1.txt
  • to the subscribers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Telecom Management, Inc. d/b/a Pioneer Telephone ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither the authorized carriers nor Pioneer may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-885A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-885A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-885A1.txt
  • that the person on the call wanted to make the carrier change, as required by our rules. We find that BNLD has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that BNLD's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss BNLD's liability below. Pursuant to Section 64.1170(b) our rules, BSLD must forward to BNLD an amount equal to 150% of all charges paid by the subscriber to BSLD. Therefore, BSLD must forward to BNLD 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, BNLD shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-886A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-886A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-886A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against NRTC ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NRTC may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-887A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-887A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-887A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against GT Telecomm IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor GT Telecomm may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-888A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-888A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-888A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against LDCB ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier not LDCB may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-889A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-889A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-889A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against BNLD ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and BNLD may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-890A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-890A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-890A1.txt
  • the person on the call was authorized to make the carrier change, as required by our rules. We find that NECC has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that NECC's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss NECC's liability below. Pursuant to Section 64.1170(b) our rules, AT&T must forward to NECC an amount equal to 150% of all charges paid by the subscriber to AT&T. Therefore, AT&T must forward to NECC 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, NECC shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-891A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-891A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-891A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against VLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor VLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-892A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-892A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-892A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VLD's Response to Informal Complaint No. 06-S0220664, received April 10, 2006. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-893A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-893A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-893A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv's Response to Informal Complaint No. 06-S0221357, received March 22, 2006. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-894A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-894A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-894A1.txt
  • third party verification or letter of agency when ZIN submitted its response, as required by our rules. We find that ZIN has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that ZIN's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss ZIN's liability below. Pursuant to Section 64.1170(b) our rules, Verizon must forward to ZIN an amount equal to 150% of all charges paid by the subscriber to Verizon. Therefore, Verizon must forward to ZIN 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, ZIN shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-895A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-895A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-895A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Startec IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-896A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-896A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-896A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 05-S0212519, received February 14, 2005. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-897A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-897A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-897A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against UAT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor UAT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-898A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-898A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-898A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against America Net IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor America Net may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-899A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-899A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-899A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Acceris IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Acceris may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-900A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-900A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-900A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. 06-S0220082, March 16, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-901A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-901A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-901A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against OneTouch IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor OneTouch may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-908A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-908A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-908A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against One Touch IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor One Touch may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-909A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-909A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-909A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against NECC ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NECC may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-910A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-910A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-910A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Startec ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Startec may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-911A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-911A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-911A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against BNLD ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and BNLD may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-912A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-912A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-912A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN Corporation's Response to Informal Complaint No. IC 05-S89370, received August 1, 2005. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-913A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-913A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-913A1.txt
  • of the unauthorized changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Adelphia ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorize carrier nor Adelphia may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-940A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-940A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-940A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. IC 05-S89352, received May 20, 2005. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-971A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-971A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-971A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 06-I0213756S, received February 21, 2006. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-972A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-972A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-972A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. 05-S0217237, filed February 24, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-973A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-973A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-973A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. See Appendix A. See 47 C.F.R. � 64.1120(e). See 47 C.F.R. � 64.1120(e)(1). 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120(e)(3)(ii). If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1353A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1353A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1353A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC 06-S0235467, received June 14, 2006. International Satellite Communications' Response to Informal Complaint No. IC 06-S0235467, received December
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1465A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1465A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1465A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC 04-S87194, filed May 4, 2004. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Notice of Informal Complaint No. IC 04-S87194 to Verizon from the Deputy Chief, Division, CGB, dated May 27, 2004. Verizon's
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1466A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1466A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1466A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC 04-IO101831S, filed February 17, 2004. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Notice of Informal Complaint No. IC 04-IO101831S, to Sprint from the Deputy Chief, Division, CGB, dated July 26, 2004. Sprint's
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1467A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1467A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1467A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. 06-I0214126S, filed January 3, 2006; Informal Complaint No. 06-S0215962, filed February 2, 2006. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Notice of Informal Complaint No. 06I021426S to Adelphia Long Distance from the Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1491A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1491A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1491A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Trinsic ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Trinsic may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1492A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1492A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1492A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against TTI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and TTI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1493A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1493A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1493A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Verizon may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1494A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1494A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1494A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1495A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1495A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1495A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 06-S0243383, received August 30, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1496A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1496A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1496A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1497A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1497A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1497A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against MCI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor MCI may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1498A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1498A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1498A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1499A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1499A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1499A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1500A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1500A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1500A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 06-S0243203, received August 25, 2006. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1501A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1501A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1501A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1502A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1502A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1502A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1503A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1503A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1503A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1505A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1505A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1505A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Long Distance Consolidated Billing IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T Corporation nor Long Distance Consolidated Billing may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1506A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1506A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1506A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC 06-S0235254, received June 26, 2006. MCI's Response to Informal Complaint No. IC 06-S0235254, received August 30, 2006.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1507A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1507A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1507A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. IC 06-S02444516, received September 6, 2006. Citizens Communications Company's Response to Informal Complaint IC 06-02444516, received December 18, 2006.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1508A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1508A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1508A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1509A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1509A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1509A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Legent Communications Corporation's Response to Informal Complaint No. 06-S0253372, received December 7, 2006. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1510A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1510A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1510A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. 06-S0247763, received September 26, 2006. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1511A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1511A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1511A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). HelloCom Response to Informal Complaint No. 06-S0253358, received December 8, 2006. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1512A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1512A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1512A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ATS Response to Informal Complaint No. 06-S0253589, received November 26, 2006. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1513A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1513A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1513A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Spectrotel Response to Informal Complaint No. 06-S0254662, received December 12, 2006. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1514A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1514A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1514A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against MyTel Co., Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor MyTel may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1515A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1515A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1515A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against TeleDias Communications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor TeleDias may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1516A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1516A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1516A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1517A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1517A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1517A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. IC 06-I0231220S, received July 14, 2006. Verizon's Response to Informal Complaint No. IC 06-I0231220S, received December 5, 2006. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1518A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1518A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1518A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Pioneer Corporation's Response to Informal Complaint No. IC 05-S0244056, received September 13, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1519A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1519A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1519A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Acceris's Response to Informal Complaint No. IC 06-S0243827, received August 25, 2006. BellSouth's Response to Informal Complaint No. IC 06-S0243827, received November 29, 2006. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1520A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1520A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1520A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDCBC's Response to Informal Complaint No. 06-S0244963, received July 21, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1521A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1521A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1521A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CNBI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor CNBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1522A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1522A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1522A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). RRLD's Response to Informal Complaint No. 06-S0252322, received December 6, 2006. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1523A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1523A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1523A1.txt
  • January 10, 2007. Windstream admits that it switched Complainant's service without Complainant's authorization. Based on Windstream's response, we find that Windstream has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Windstream's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Windstream's liability below. Pursuant to Section 64.1170(b) our rules, Windstream must forward to Qwest an amount equal to 150% of all charges paid by the subscriber to Windstream. Therefore, Windstream must forward to Qwest 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Qwest shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1524A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1524A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1524A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Horizon ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Horizon may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1525A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1525A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1525A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). TelSeven's Response to Informal Complaint No. IC 06-S0251686, received October 31, 2006. A company that only provides telephone directory service can not switch a customer's
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1526A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1526A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1526A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Online Savings's Response to Informal Complaint No. 06-S0241705, received July 18, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1527A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1527A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1527A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). UTI's Response to Informal Complaint No. 06-S0241119, received September 11, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1528A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1528A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1528A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CNB IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor CNB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1529A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1529A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1529A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against TNCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor TNCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1530A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1530A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1530A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against ZIN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor ZIN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1531A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1531A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1531A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Trinsic IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Trinsic may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1533A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1533A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1533A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CenturyTel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor CenturyTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1534A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1534A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1534A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Horizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Horizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1535A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1535A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1535A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDCB's Response to Informal Complaint No. 06-S0251381, filed February 20, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1536A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1536A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1536A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against FB Connection IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor FB Connection may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1537A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1537A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1537A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Clearworld's Response to Informal Complaint No. 06-S0256976, filed January 5, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1538A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1538A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1538A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDS's Response to Informal Complaint No. 06-S0260002, filed February 6, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1539A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1539A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1539A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Clearworld's Response to Informal Complaint No. 06-S0249092, filed November 30, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1540A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1540A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1540A1.txt
  • the person on the call was authorized to make the carrier change, as required by our rules. We find that NECC has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that NECC's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss NECC's liability below. Pursuant to Section 64.1170(b) our rules, NECC must forward to their authorized carrier an amount equal to 150% of all charges paid by the subscriber to NECC. Therefore, NECC must forward to their authorized carrier 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, their authorized carrier
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1541A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1541A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1541A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDCB, Inc.'s Response to Informal Complaint No. 06-S0244994, filed October 17, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1543A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1543A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1543A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel America's Response to Informal Complaint No. IC 06-S0242711, received August 11, 2006. Verizon's Response to Informal Complaint No. IC 06-S0242711, received February 13, 2007.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1544A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1544A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1544A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Cordia's Response to Informal Complaint No. 06-S0233111, received June 12, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1545A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1545A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1545A1.txt
  • to confirm that the person on the call wanted intraLATA toll service, as required by our rules. We find that Silv has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Silv's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Silv's liability below. Pursuant to Section 64.1170(b) our rules, Silv must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Silv. Therefore, Silv must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1546A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1546A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1546A1.txt
  • that the person on the call wanted to make the carrier change, as required by our rules. We find that LDCB has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that LDCB's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss LDCB's liability below. Pursuant to Section 64.1170(b) our rules, LDCB must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to LDCB. Therefore, LDCB must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1547A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1547A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1547A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CBS's Response to Informal Complaint No. 06-S0247302, received October 31, 2006. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1558A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1558A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1558A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Preferred Billing's Response to Informal Complaint No. 06-S0243406, received August 23, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1559A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1559A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1559A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NetOne's Response to Informal Complaint No. 06-S0238845, received September 13, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1850A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1850A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1850A1.txt
  • Cavalier did not submit a third party verification or letter of agency, as required by our rules. We find that Cavalier has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Cavalier's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Cavalier's liability below. Pursuant to Section 64.1170(b) our rules, Cavalier must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Cavalier. Therefore, Cavalier must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1851A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1851A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1851A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDA's Response to Informal Complaint No. 07-S0260924, filed February 14, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1852A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1852A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1852A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Spectrotel's Response to Informal Complaint No. 07-S0267478, filed March 19, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1853A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1853A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1853A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Preferred Billing's Response to Informal Complaint No. 07-S0261311, filed March 6, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1855A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1855A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1855A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CNBI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor CNBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1856A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1856A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1856A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NECC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NECC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1857A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1857A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1857A1.txt
  • Cognigen's electronic LOA does not contain an electronic signature by the Complainant, as required by our rules. We find that Cognigen has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Cognigen's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Cognigen's liability below. Pursuant to Section 64.1170(b) our rules, Cognigen must forward to Acceris an amount equal to 150% of all charges paid by the subscriber to Cognigen. Therefore, Cognigen must forward to Acceris 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Acceris shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1858A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1858A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1858A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MyTel's Response to Informal Complaint No. IC 06-S0255993, received December 28, 2006. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1859A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1859A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1859A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1860A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1860A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1860A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Windstream's Response to Informal Complaint No. IC 07-S0260855, received January 23, 2007. GallatinRiver's Response to Informal Complaint No. IC 07-S0260855, received March 6, 2007. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1861A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1861A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1861A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NECC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NECC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1862A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1862A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1862A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Spectrotel Response to Informal Complaint No. 06-S0263448, received March 6, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1865A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1865A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1865A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CSP Telecom, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor CSP may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1866A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1866A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1866A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Nationwide's Response to Informal Complaint No. 06-S0252672, received November 30, 2006. We note that the telephone bill submitted with the complaint also shows a voice
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1868A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1868A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1868A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Startec Global Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1870A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1870A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1870A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cordia Communications, Inc IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1871A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1871A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1871A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NLDS Response to Informal Complaint No. 06-S0260216, received February 2, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1872A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1872A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1872A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Communications Network Billing, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor CNBI may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1873A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1873A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1873A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Coordinated Billing Services Response to Informal Complaint No. 07-S0265314, received March 6, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1874A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1874A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1874A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cavalier Telephone, L.L.C. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1875A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1875A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1875A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Zoom-i-Net Communications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor ZIN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1876A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1876A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1876A1.txt
  • response and find that ATS's verifier failed to confirm the telephone number to be switched. We find that ATS has failed to produce clear and convincing evidence of a valid authorized carrier change by Complainant. Therefore, we find that ATS's actions did result in an unauthorized change in Complainant's telecommunications service and we discuss ATS's liability below. Pursuant to Section 64.1170(b) our rules, ATS must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to ATS. Therefore, ATS must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1877A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1877A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1877A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Cordia Response to Informal Complaint No. 07-S0268137, received April 9, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1878A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1878A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1878A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDCB Response to Informal Complaint No. 07-S0268802, received April 5, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1880A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1880A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1880A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1881A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1881A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1881A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1898A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1898A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1898A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1899A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1899A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1899A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 06-S0253016, received December 5, 2006. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1900A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1900A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1900A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1901A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1901A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1901A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1902A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1902A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1902A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1903A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1903A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1903A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1908A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1908A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1908A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. Concerning IC No. 06-S001301, Qwest states that no switch was made but, rather, a casual account was established. As
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1909A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1909A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1909A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). OPTICOM's Response to Informal Complaint No. 06-S0224311, received April 27, 2006. If Complainant is unsatisfied with the resolution of this complaint, such Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1910A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1910A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1910A1.txt
  • that the person on the was authorized to make the carrier change, as required by our rules. We find that LDC has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that LDC's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss LDC's liability below. Pursuant to Section 64.1170(b) our rules, LDC must forward to AT&T, Inc. an amount equal to 150% of all charges paid by the subscriber to LDC. Therefore, LDC must forward to AT&T, Inc. 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T, Inc. shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1911A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1911A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1911A1.txt
  • the person on the call was authorized to make the carrier change, as required by our rules. We find that CNBI has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that CNBI's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss CNBI's liability below. Pursuant to Section 64.1170(b) our rules, CNBI must forward to AT&T, Inc. an amount equal to 150% of all charges paid by the subscriber to CNBI. Therefore, CNBI must forward to AT&T, Inc. 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T, Inc. shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1912A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1912A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1912A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Horizon ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Horizon may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1913A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1913A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1913A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global Crossing's Response to Informal Complaint No. 06-S0238503, received June 21, 2006. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1914A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1914A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1914A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. 06-S0239855, received July 14, 2006. See AT&T, Inc.'s response formal Complaint No. 06-S0239855, received November 14, 2006 (referencing AT&T
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1915A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1915A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1915A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. IC 06-S0235018, received June 20, 2006. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1916A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1916A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1916A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1917A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1917A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1917A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Protel Advantage, Inc. d/b/a Long Distance Savings's Response to Informal Complaint No. 06-S0257125, received December 20, 2006. See 47 C.F.R. � 64.1150(d). If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1918A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1918A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1918A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2201A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2201A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2201A1.txt
  • person on the call wanted to make the carrier change, as required by our rules. We find that LDC has failed to produce clear and convincing evidence of a valid authorized carrier change by Complainant. Therefore, we find that LDC's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss LDC's liability below. Pursuant to Section 64.1170(b) our rules, LDC must forward to AT&T, Inc. an amount equal to 150% of all charges paid by the subscriber to LDC along with copies of any telephone bills issued from LDC to the Complainant. Within ten days of receipt of this amount, AT&T, Inc. shall provide a refund or credit to Complainant in the amount of 50% of all
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2202A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2202A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2202A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT Corporation/America IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2203A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2203A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2203A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. 06-S0248329, received September 25, 2006. See 47 C.F.R. � 64.1120(a)(1)(ii). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2204A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2204A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2204A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Clear World Communications Corporation's Response to Informal Complaint No. 06-S0249698, received November 13, 2006. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2205A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2205A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2205A1.txt
  • is presumed to be clear and convincing evidence of a violation. Therefore, we find that Horizon's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Horizon's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, Horizon must forward to AT&T, Inc. an amount equal to 150% of all charges paid by the subscriber to Horizon along with copies of any telephone bills issued from Horizon to the Complainant. Within ten days of receipt of this amount, AT&T, Inc. shall provide a refund or credit to Complainant in the amount of 50% of all
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2206A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2206A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2206A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Clear World Communications Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither ENC, Inc. nor Clear World Communications Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2207A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2207A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2207A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). PAETEC's Response to Informal Complaint No. IC 06-S0259581, received February 23, 2007. Id. CTC Communications Corp. d/b/a One Communications Response to Informal Complaint No. IC
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2208A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2208A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2208A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. IC 06-S0256984, received January 8, 2007. Verizon's Response to Informal Complaint IC 06-0256984, received March 29, 2007. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2209A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2209A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2209A1.txt
  • person on the call wanted to make the carrier change, as required by our rules. We find that LDCB has failed to produce clear and convincing evidence of a valid authorized carrier change by Complainant. Therefore, we find that LDCB's actions did result in an unauthorized change in Complainant's telecommunications service and we discuss LDCB's liability below. Pursuant to Section 64.1170(b) our rules, LDCB must forward to AT&T, Inc. an amount equal to 150% of all charges paid by the subscriber to LDCB along with copies of any telephone bills issued from LDCB to the Complainant. Within ten days of receipt of this amount, AT&T, Inc. shall provide a refund or credit to Complainant in the amount of 50% of all
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2210A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2210A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2210A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. IC 06-S0250556, received October 31, 2006. AT&T, Inc.'s Response to Informal Complaint IC 06-0250556, received February 6, 2007. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2213A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2213A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2213A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against BellSouth Telecommunications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither BellSouth Telecommunications, Inc. nor Cingular Wireless, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2215A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2215A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2215A1.txt
  • is presumed to be clear and convincing evidence of a violation. Therefore, we find that Zoom's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Zoom's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, Zoom must forward to AT&T, Inc. an amount equal to 150% of all charges paid by the subscriber to Horizon along with copies of any telephone bills issued from Zoom to the Complainant. Within ten days of receipt of this amount, AT&T, Inc. shall provide a refund or credit to Complainant in the amount of 50% of all
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2216A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2216A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2216A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against BellSouth Telecommunications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither BellSouth Telecommunications, Inc. nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2217A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2217A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2217A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against TomatoVine, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither TomatoVine, Inc. nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2218A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2218A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2218A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against U.S. Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor U.S. Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2219A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2219A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2219A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Official Small Business Association's Response to Informal Complaint No. IC 06-S0252325, received February 15, 2007. If Complainant is unsatisfied with the resolution of this complaint,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2220A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2220A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2220A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Line Systems, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Line Systems may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2223A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2223A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2223A1.txt
  • on the call wanted to make the carrier change, as required by our rules. We find that CSP Telecom has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that CSP Telecom's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss CSP Telecom's liability below. Pursuant to Section 64.1170(b) our rules, CSP Telecom must forward to Embarq an amount equal to 150% of all charges paid by the subscriber to Embarq. Therefore, CSP Telecom must forward to Embarq 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Embarq shall provide a refund
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2224A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2224A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2224A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Windstream America's Response to Informal Complaint No. IC 06-S0255504, received December 6, 2006. Cox's Response to Informal Complaint No. IC 06-S0255504, received February 2, 2007.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2225A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2225A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2225A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk America's Response to Informal Complaint No. IC 06-S0255500, received December 19, 2006. AT&T, Inc.'s Response to Informal Complaint No. IC 06-S0255500, received January 22,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2240A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2240A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2240A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. IC 06-S0254237, received December 28, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2241A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2241A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2241A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against BellSouth Telecommunications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and MCI nor BellSouth Telecommunications, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2242A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2242A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2242A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against BellSouth Telecommunications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Qwest nor BellSouth Telecommunications, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2243A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2243A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2243A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MyTel's Response to Informal Complaint No. 06-S0259689, received January 31, 2007 . See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2244A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2244A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2244A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NECC's Response to Informal Complaint No. IC 06-S026003S, received January 30, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2245A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2245A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2245A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MyTel's Response to Informal Complaint No. IC 06-S001435, received December 11, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2246A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2246A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2246A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MyTel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor MyTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2247A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2247A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2247A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NECC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NECC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2248A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2248A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2248A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). OneTouch's Response to Informal Complaint No. 06-S0246664, received September 20, 2006. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2262A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2262A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2262A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2267A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2267A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2267A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. IC 06-S0256948, received January 22, 2007. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2268A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2268A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2268A1.txt
  • collection against Complainants for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Horizon ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants' are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither their authorized carrier nor Horizon may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. IT IS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2269A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2269A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2269A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ISC's Response to Informal Complaint No. IC 06-S0259692, received March 19, 2007. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2270A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2270A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2270A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). U.S. Telecom's Response to Informal Complaint No. IC 06-0255574 received January 10, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2271A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2271A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2271A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Americatel's Response to Informal Complaint No. IC 07-S0265041, received February 28, 2007. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2272A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2272A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2272A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Startec IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2303A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2303A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2303A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VarTec's Response to Informal Complaint No. IC 06-S0257128, received January 10, 2007. Dial-around services are not subject to our carrier change rules. Verizon's Response to
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2316A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2316A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2316A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2317A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2317A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2317A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2318A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2318A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2318A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2319A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2319A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2319A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Verizon may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2352A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2352A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2352A1.txt
  • is presumed to be clear and convincing evidence of a violation. Therefore, we find that Advantage's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Advantage's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, Advantage must forward an amount equal to 150% of all charges paid by the subscriber to its authorized carrier along with copies of any telephone bills issued from Advantage to the Complainant. Within ten days of receipt of this amount, the authorized carrier shall provide a refund or credit to Complainant in the amount of 50% of all
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2353A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2353A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2353A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. IC 06-S0259254, received January 23, 2007. Verizon's Response to Informal Complaint IC 06-0259254, received March 29, 2007. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2354A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2354A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2354A1.txt
  • telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Ultimate Media Communications Corporation ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainants' authorized carrier nor UMCC may pursue any collection against Complainants for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2421A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2421A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2421A1.txt
  • is presumed to be clear and convincing evidence of a violation. Therefore, we find that UMCC's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss UMCC's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, UMCC must forward to Qwest an amount equal to 150% of all charges paid by the subscriber to UMCC along with copies of any telephone bills issued from UMCC to the Complainant. Within ten days of receipt of this amount, Qwest shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2422A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2422A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2422A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC 06-S0243712, received September 6, 2006. Stratus Wave Communications' Response to Informal Complaint No. IC 06-S0243712, received February
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2423A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2423A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2423A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC 05-S0256441, received February 22, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2430A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2430A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2430A1.txt
  • telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Ultimate Media Communications Corporation ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainants' authorized carrier nor UMCC may pursue any collection against Complainants for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2431A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2431A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2431A1.txt
  • telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Ultimate Media Communications Corporation ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainants' authorized carrier nor UMCC may pursue any collection against Complainants for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2434A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2434A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2434A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2435A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2435A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2435A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2436A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2436A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2436A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. IC 06-S0248414, received November 3, 2006. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2437A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2437A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2437A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 06-S0246214, received October 10, 2006. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2438A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2438A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2438A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 06-S0256438, received January 10, 2007. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2439A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2439A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2439A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 06-S0248891, received October 18, 2006. Embarq's Response to Informal Complaint No. IC 06-S0248891, received June 1, 2007. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2440A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2440A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2440A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDCB IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2441A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2441A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2441A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NOS's Response to Informal Complaint No. 06-S0252624, received January 25, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2446A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2446A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2446A1.txt
  • collection against Complainants for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against RRLD ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants' are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither their authorized carrier nor RRLD may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. IT IS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2497A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2497A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2497A1.txt
  • also marketed Cavalier services, such as calling features, DSL and dial-up, in violation of our rules. We find that Cavalier has failed to produce clear and convincing evidence of a valid authorized carrier change by Complainant. Therefore, we find that Cavalier's actions resulted in an unauthorized change in Complainant's telecommunications service and we discuss Cavalier's liability below. Pursuant to Section 64.1170(b) our rules, Cavalier must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Cavalier. Therefore, Cavalier must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2498A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2498A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2498A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). TeleUno's Response to Informal Complaint No. 07-S0264046, received May 1, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2499A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2499A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2499A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDC Telecommunications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2500A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2500A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2500A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDC Telecommunications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and American Long Lines Network nor LDC Telecommunications, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2501A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2501A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2501A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Spectrotel Response to Informal Complaint No. 07-S0268165, received April 20, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2502A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2502A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2502A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Telecircuit's Response to Informal Complaint No. IC 07-S0268225, received April 10, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2503A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2503A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2503A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Coordinated Billing Services Response to Informal Complaint No. 07-S0270719, received April 19, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2504A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2504A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2504A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NSBI's Response to Informal Complaint No. 07-S0270721, received April 17, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2505A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2505A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2505A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Talk America, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Talk America may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2506A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2506A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2506A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CSP Telecom, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor CSP may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2507A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2507A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2507A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BellSouth's Response to Informal Complaint No. 07-S001509, received March 7, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2508A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2508A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2508A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Clear Rate's Response to Informal Complaint No. 07-S0272292, received May 9, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2510A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2510A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2510A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NSBI Response to Informal Complaint No. 07-S0272293, received May 2, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2511A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2511A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2511A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Long Distance America's Response to Informal Complaint No. 07-S0272294, received April 26, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2512A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2512A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2512A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Lines Systems Incorporated IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LSI may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2513A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2513A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2513A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDCB's Response to Informal Complaint No. 07-S0273566, received May 8, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2515A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2515A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2515A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BNLD's Response to Informal Complaint No. 07-S0273677, received May 17, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2516A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2516A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2516A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Long Distance America's Response to Informal Complaint No. 07-S0274689, received May 22, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2524A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2524A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2524A1.txt
  • changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against TDS Metrocom ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainants' authorized carrier nor TDS may pursue any collection against Complainants for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-252A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-252A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-252A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NECC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NECC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-253A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-253A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-253A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against BNLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-254A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-254A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-254A1.txt
  • that the person on the call wanted to make the carrier change, as required by our rules. We find that LDCB has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that LDCB's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss LDCB's liability below. Pursuant to Section 64.1170(b) our rules, LDCB must forward to AT&T, Inc. an amount equal to 150% of all charges paid by the subscriber to LDCB. Therefore, LDCB must forward to AT&T, Inc. 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T, Inc. shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-255A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-255A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-255A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDCB IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-256A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-256A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-256A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NECC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NECC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-257A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-257A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-257A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against CNBI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier not CNBI may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2587A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2587A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2587A1.txt
  • changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Horizon Telecom ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainants' authorized carrier nor Horizon may pursue any collection against Complainants for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2591A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2591A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2591A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Qwest nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2592A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2592A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2592A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T Corporation nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2593A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2593A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2593A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. IC 07-S001520, received March 7, 2007. Cox Communication's Response to Informal Complaint IC 07-S001520, received May 24, 2007. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2598A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2598A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2598A1.txt
  • is presumed to be clear and convincing evidence of a violation. Therefore, we find that Horizon's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Horizon's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, Horizon must forward to Windstream Communications an amount equal to 150% of all charges paid by the subscriber to Horizon along with copies of any telephone bills issued from Horizon to the Complainant. Within ten days of receipt of this amount, Windstream Communications shall provide a refund or credit to Complainant in the amount of 50% of all
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2599A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2599A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2599A1.txt
  • changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Horizon Telecom ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainants' authorized carrier nor Horizon may pursue any collection against Complainants for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-259A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-259A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-259A1.txt
  • Embarq did not submit a third party verification or letter of agency, as required by our rules. We find that Embarq has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Embarq's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Embarq's liability below. Pursuant to Section 64.1170(b) our rules, Embarq must forward to Time Warner Cable an amount equal to 150% of all charges paid by the subscriber to Embarq. Therefore, Embarq must forward to Time Warner 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Time Warner shall provide
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-260A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-260A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-260A1.txt
  • ZIN did not submit a third party verification or letter of agency, as required by our rules. We find that ZIN has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that ZIN's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss ZIN's liability below. Pursuant to Section 64.1170(b) our rules, ZIN must forward to WDT an amount equal to 150% of all charges paid by the subscriber to ZIN. Therefore, ZIN must forward to WDT 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, WDT shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-261A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-261A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-261A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NECC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NECC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2622A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2622A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2622A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC 07-S0261995, received May 14, 2006. If a Complainant is unsatisfied with the resolution of this complaint, such
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2623A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2623A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2623A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC 07-S0263445, received March 7, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2624A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2624A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2624A1.txt
  • response and find that MSTC's LOA does not contain an electronic signature, as required by our rules. We find that MSTC has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that MSTC's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss MSTC's liability below. Pursuant to Section 64.1170(b) our rules, MSTC must forward to Windstream an amount equal to 150% of all charges paid by the subscriber to MSTC. Therefore, MSTC must forward to Windstream 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Windstream shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2625A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2625A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2625A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. IC 06-S0259958, received February 22, 2007. Verizon's Response to Informal Complaint IC 06-0259958, received June 8, 2007. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2626A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2626A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2626A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-262A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-262A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-262A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Silv IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2630A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2630A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2630A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2631A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2631A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2631A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. 07-S0262334, received March 9, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2632A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2632A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2632A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 06-S0259584, received February 22, 2007. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2633A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2633A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2633A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2634A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2634A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2634A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-263A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-263A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-263A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Telrite IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Telrite may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2641A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2641A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2641A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Clear Rate's Response to Informal Complaint No. 07-S0275351, received May 11, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2642A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2642A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2642A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Americatel's Response to Informal Complaint No. IC 07-S0266590, received March 28, 2007. Dial-around services are not subject to our carrier change rules. Verizon's Response to
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-264A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-264A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-264A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cordia IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-265A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-265A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-265A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Startec IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2693A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2693A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2693A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 06-S001487, filed January 19, 2007. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2869A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2869A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2869A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2894A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2894A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2894A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Primus's Response to Informal Complaint No. IC 07-S001518, received March 5, 2007. Embarq's Response to Informal Complaint No. IC 07-S001518, received June 11, 2007. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2895A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2895A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2895A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against BellSouth Telecommunications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor BellSouth Telecommunications, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2896A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2896A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2896A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against New Century Telecom, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2897A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2897A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2897A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Windstream's Response to Informal Complaint No. IC 07-S0271168, received April 25, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2898A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2898A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2898A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NLDS's Response to Informal Complaint No. 07-S0274200, received May 20, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2899A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2899A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2899A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Level 3's Response to Informal Complaint No. IC 07-S0274230, received June 6, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2900A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2900A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2900A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against New Century Telecom, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2901A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2901A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2901A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Coordinated Billing Services Response to Informal Complaint No. 07-S0276951, received June 14, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2902A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2902A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2902A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Communications Network Billing, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor CNBI may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2903A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2903A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2903A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Clear Rate's Response to Informal Complaint No. 07-S0277110, received June 19, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2905A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2905A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2905A1.txt
  • unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Horizon Telecom, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Horizon may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2906A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2906A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2906A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Reduced Rate's Response to Informal Complaint No. 07-S0272598, received June 8, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2960A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2960A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2960A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2961A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2961A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2961A1.txt
  • unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Horizon Telecom, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Horizon may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2962A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2962A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2962A1.txt
  • the person on the call is authorized to make the carrier change, as required by our rules. We find that LDC has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that LDC's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss LDC's liability below. Pursuant to Section 64.1170(b) our rules, LDC must forward to Touchtone an amount equal to 150% of all charges paid by the subscriber to Touchtone. Therefore, Touchtone must forward to Touchtone 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Touchtone shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2963A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2963A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2963A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Nexus IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Nexus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2964A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2964A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2964A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LSI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LSI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2965A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2965A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2965A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Silv IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2966A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2966A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2966A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against MyTel Co., Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor MyTel may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2967A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2967A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2967A1.txt
  • delayed its processing of the service request by Complainant due to non-payment for over four and a half months. Verizon, therefore, caused an unreasonable delay in the execution of the switch of Complainant's service to AT&T. Therefore, we find that Verizon's actions resulted in a violation of our carrier change rules, and we discuss Verizon's liability below. Pursuant to Section 64.1170(b) our rules, Verizon must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Verizon Long Distance (VLD) following the unreasonable delay. Therefore, Verizon must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from VLD to the Complainant. Within ten days of receipt of this amount, AT&T
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2969A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2969A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2969A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NSBI's Response to Informal Complaint No. 07-S0267719, filed April 1, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2970A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2970A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2970A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CNBI's Response to Informal Complaint No. 07-S0267479, filed March 20, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2971A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2971A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2971A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Broadwing's Response to Informal Complaint No. IC 07-S0265812, received March 20, 2007. Cox Communications's Response to Informal Complaint No. IC 07-S0265812, received May 3, 2007.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2972A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2972A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2972A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Windstream's Response to Informal Complaint No. IC 07-S0265814, received March 5, 2007. D&E Communications's Response to Informal Complaint No. IC 07-S0265814, received April 25, 2007.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2973A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2973A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2973A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Matrix's Response to Informal Complaint No. IC 07-S0265480, received April 4, 2007. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2974A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2974A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2974A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). TeleDias's Response to Informal Complaint No. 07-S0261029, filed February 21, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3050A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3050A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3050A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CNBI's Response to Informal Complaint No. 07-S0260921, filed February 26, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3051A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3051A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3051A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3056A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3056A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3056A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. 07-S0260920, received February 22, 2007. Verizon's Response to Informal Complaint No. IC 07-S0260920, received June 11, 2007. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3057A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3057A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3057A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 07-S08, received March 15, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3058A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3058A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3058A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 07-S0261030, received March 6, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3059A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3059A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3059A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and MCI, Inc. nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3060A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3060A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3060A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 07-S0260925, received February 13, 2007. Qwest's Response to Informal Complaint No. IC 07-S0260925, received March 6, 2007. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3065A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3065A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3065A1.txt
  • that the person on the call wanted to make the carrier change, as required by our rules. We find that CNBI has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that CNBI's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss CNBI's liability below. Pursuant to Section 64.1170(b) our rules, CNBI must forward to AT&T Corporation (AT&T) an amount equal to 150% of all charges paid by the subscriber to CNBI. Therefore, CNBI must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3101A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3101A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3101A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. IC 07-S0260926, received March 1, 2007. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3102A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3102A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3102A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 07-S0261305, received March 12, 2007. AT&T's Response to Informal Complaint No. 07-S0261305, received June 19, 2007 If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3104A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3104A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3104A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Cordia's Response to Informal Complaint No. IC 07-S0262572, received March 5, 2007. Verizon's Response to Informal Complaint IC 07-S0262572, received May 3, 2007. If a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3213A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3213A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3213A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Spectrotel Response to Informal Complaint No. 07-S0272489S, received June 6, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3215A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3215A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3215A1.txt
  • unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Horizon Telecom, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Horizon may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3216A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3216A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3216A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Clear Rate's Response to Informal Complaint No. 07-S0271221, received May 22, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3224A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3224A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3224A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 07-S0271170, received April 19, 2007. BellSouth's Response to Informal Complaint No. IC 07-S0271170, received July 11, 2007. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3225A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3225A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3225A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Telrite's Response to Informal Complaint No. IC 07-S0262327, received February 26, 2007. Verizon's Response to Informal Complaint No. IC 07-S0262327, received June 11, 2007. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3226A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3226A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3226A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against UMCC ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and UMCC may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3227A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3227A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3227A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Spectrotel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Spectrotel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3228A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3228A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3228A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Spectrotel's Response to Informal Complaint No. 07-S0271171, filed April 27, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3229A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3229A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3229A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MyTel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor MyTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3230A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3230A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3230A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Horizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Horizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3231A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3231A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3231A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Cox's Response to Informal Complaint No. 07-S0268550, filed May 1, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3232A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3232A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3232A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC 05-S89650, filed June 30, 2005. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Notice of Informal Complaint No. IC 05-S89650 to ACN from the Deputy Chief, Division, CGB, dated July 22, 2005. ACN's
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3233A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3233A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3233A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC 06-S0253368, filed October 27, 2006. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Notice of Informal Complaint No. IC 06-S0253368 to Embarq from the Deputy Chief, Division, CGB, dated November 9, 2006. Embarq's
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3257A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3257A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3257A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CNBI Telecommunications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor CNBI may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3258A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3258A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3258A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Nexus's Response to Informal Complaint No. IC 07-S0263652, received June 14, 2007. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3272A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3272A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3272A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3273A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3273A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3273A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Horizon Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Horizon Telecom may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3274A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3274A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3274A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. IC 07-S0270229, received April 12, 2007. BellSouth Telecommunications, Inc.'s Response to Informal Complaint IC 07- S0270229, received June 15,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3275A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3275A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3275A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. IC 07-S0266979, received March 8, 2007. BellSouth Telecommunications, Inc.'s Response to Informal Complaint IC 07-S0266979, received June 15, 2007.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3276A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3276A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3276A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. IC 06-S0268803, received April 12, 2007. Embarq Communications' Response to Informal Complaint IC 07-S0268803, received June 14, 2007. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3277A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3277A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3277A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. IC 07-S001549, received April 18, 2007. Verizon's Response to Informal Complaint IC 07-S001549, received June 11, 2007. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3278A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3278A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3278A1.txt
  • the time period in question. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T Corporation nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-335A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-335A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-335A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC 04-S85956, filed January 5, 2005. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Notice of Informal Complaint No. IC 04-S85956 to Qwest from the Acting Deputy Chief, CGB, dated January 23, 2004. Qwest
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-341A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-341A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-341A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC 02-S77196, filed June 25, 2002. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Notice of Informal Complaint No. IC-02-S77196 to Americatel from CGB, dated July 12, 2002. Americatel's Response to Informal Complaint No. IC-02-S77196,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3420A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3420A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3420A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. IC 07-S0265313, received March 16, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3421A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3421A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3421A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. 07-S0276846, received June 26, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3422A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3422A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3422A1.txt
  • AT&T's verifier failed to elicit the identity of the subscriber, as required by our rules. We find that AT&T has failed to produce clear and convincing evidence of a valid authorized carrier change by Complainant. Therefore, we find that AT&T's actions did result in an unauthorized change in Complainant's telecommunications service and we discuss AT&T's liability below. Pursuant to Section 64.1170(b) our rules, AT&T must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to AT&T. Therefore, AT&T must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3426A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3426A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3426A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BNLD's Response to Informal Complaint No. 07-S0276107, received July 2, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3427A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3427A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3427A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VZLD's Response to Informal Complaint No. 07-S0278060, received July 16, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3428A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3428A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3428A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel's Response to Informal Complaint No. IC 07-S0268223, received April 12, 2007. AT&T's Response to Informal Complaint IC 07-S0268223, received May 10, 2007. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3429A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3429A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3429A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NECC's Response to Informal Complaint No. IC 07-S001576, received May 30, 2007. Verizon's Response to Informal Complaint IC 07-S001576, received July 9, 2007. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3430A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3430A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3430A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Clear Rate's Response to Informal Complaint No. 07-S0278458, received June 28, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3431A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3431A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3431A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv's Response to Informal Complaint No. 07-S001555, received May 7 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3432A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3432A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3432A1.txt
  • not elicit the identity of the subscriber after the sales agent has finished providing information. We find that ATS has failed to produce clear and convincing evidence of a valid authorized carrier change by Complainant. Therefore, we find that ATS's actions did result in an unauthorized change in Complainant's telecommunications service and we discuss ATS's liability below. Pursuant to Section 64.1170(b) our rules, ATS must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to ATS along with copies of any telephone bills issued from ATS to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3433A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3433A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3433A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Metropolitan Telecommunications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor MetTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3434A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3434A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3434A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Clear Rate's Response to Informal Complaint No. 07-S0278457, received June 28, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3435A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3435A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3435A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VoiceNet's Response to Informal Complaint No. IC 07-S001600, received June 28, 2007. Dial-around services are not subject to our carrier change rules. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3436A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3436A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3436A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CNBI's Response to Informal Complaint No. 07-S0274234, received July 12, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3437A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3437A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3437A1.txt
  • unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Nationwide Long Distance Service, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NLDS may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3438A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3438A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3438A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv Communications Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3439A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3439A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3439A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv's Response to Informal Complaint No. 07-S0277772, received June 28, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3440A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3440A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3440A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against United American Technologies IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor UAT may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3441A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3441A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3441A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3446A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3446A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3446A1.txt
  • collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Horizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the Complainant and neither their authorized carrier nor Horizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. IT IS FURTHER
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3447A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3447A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3447A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDS's Response to Informal Complaint No. 07-S001548, filed April 18, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3448A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3448A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3448A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Silv IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3449A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3449A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3449A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor ACN Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-344A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-344A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-344A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC No. 04-S87291, filed March 1, 2004. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Notice of Informal Complaint No. IC 04-S87291 to Cinergy from the Deputy Chief, Division, CGB, dated June 16, 2004.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3450A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3450A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3450A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Silv IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3451A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3451A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3451A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CNBI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor CNBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3452A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3452A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3452A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BNLD's Response to Informal Complaint No. 07-S0273348, filed May 15, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3453A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3453A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3453A1.txt
  • UMCC did not submit a third party verification or letter of agency, as required by our rules. We find that UMCC has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that UMCC's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss UMCC's liability below. Pursuant to Section 64.1170(b) our rules, UMCC must forward to Talk America (Talk) an amount equal to 150% of all charges paid by the subscriber to UMCC. Therefore, UMCC must forward to Talk 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Talk shall provide a refund
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3454A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3454A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3454A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against IQ Tel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor IQ Tel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3455A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3455A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3455A1.txt
  • unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Horizon Telecom, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Horizon may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3456A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3456A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3456A1.txt
  • unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Horizon Telecom, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Horizon may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3459A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3459A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3459A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and AT&T may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-345A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-345A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-345A1.txt
  • See also 47 U.S.C. � 258(a) (barring carriers from changing a customer's preferred local or long distance carrier without first complying with one of the Commission's verification procedures). See 47 C.F.R. � 64.1120(c). Section 64.1130 details the requirements for letter of agency form and content for written or electronically signed authorizations. 47 C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1170. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3460A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3460A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3460A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against MyTel ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and MyTel may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3461A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3461A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3461A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3462A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3462A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3462A1.txt
  • of each unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Verizon ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carriers nor Verizon pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3463A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3463A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3463A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Horizon ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Horizon may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3464A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3464A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3464A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CNBI Response to Informal Complaint No. 07-S0276847, received July 3, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3465A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3465A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3465A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CNBI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor CNBI may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3466A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3466A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3466A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 07-S0267772, filed June 28, 2007. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-346A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-346A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-346A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC 05-S0206797, filed November 21, 2005. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Notice of Informal Complaint No. IC 05-S0206797 to Privasafe from the Deputy Chief, Division, CGB, dated December 22, 2005. Privasafe's
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-347A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-347A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-347A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC 02-S80030, filed August 2, 2002. 47 C.F.R. � 1.719 (procedures for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Notice of Informal Complaint No. IC 02-S80030 to Sprint from the Deputy Chief, CGB, dated September 13, 2002. Sprint's Response to
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3487A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3487A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3487A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDC Telecommunications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-348A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-348A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-348A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. AT&T, Inc. was known as SBC Communications at the time of the complaint. Informal Complaint No. 04-S88706, filed November 10, 2004. Id. at attached telephone bill. 47 C.F.R. � 1.719 (procedures for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Notice of Informal Complaint
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3499A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3499A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3499A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDS's Response to Informal Complaint No. 07-S0270231, filed July 30, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-349A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-349A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-349A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC-05-S89548, filed May 24, 2005. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Notice of Informal Complaint No. IC 05-S89548 to Acceris from the Deputy Chief, Division, CGB, dated June 10, 2005. Acceris's Response
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-350A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-350A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-350A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC 04-S86027, filed January 23, 2004. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Informal Complaint No. IC 04-S86027 to Verizon from the Acting Deputy Chief, Division, CGB, dated February 13, 2004. Verizon's Response
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-351A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-351A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-351A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC 02-S76215, filed March 11, 2002. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Notice of Informal Complaint No. IC 02-S76215 to Verizon from the Deputy Chief, CGB, dated June 21, 2002. Verizon's Response
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3522A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3522A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3522A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. IC 07-S272482, received May 14, 2007. Verizon's Response to Informal Complaint IC 07-S0272482, received August 1, 2007. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3651A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3651A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3651A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3653A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3653A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3653A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Embarq Communications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Embarq Communications, Inc. nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3654A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3654A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3654A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against SBA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor SBA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3655A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3655A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3655A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CRC Response to Informal Complaint No. 07-S0277734, received June 29, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3656A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3656A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3656A1.txt
  • Horizon with its response and find that Horizon's LOA contains an inducement in violation of our rules. We find that Horizon has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Horizon's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Horizon's liability below. Pursuant to Section 64.1170(b) our rules, Horizon must forward to Windstream an amount equal to 150% of all charges paid by the subscriber to Horizon. Therefore, Horizon must forward to Windstream 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Windstream shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3657A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3657A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3657A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cavalier Co., Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3658A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3658A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3658A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. IC 07-S001661, received July 17, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3659A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3659A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3659A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. IC 07-S0273027, received May 14, 2007. BellSouth Telecommunications, Inc.'s Response to Informal Complaint IC 07- S0273027, received July 12,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3660A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3660A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3660A1.txt
  • a third party verification or a letter of agency as required by our carrier change rules. Consequently, we find that AT&T has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that AT&T's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss AT&T's liability below. Pursuant to Section 64.1170(b) our rules, AT&T must forward to Working Assets an amount equal to 150% of all charges paid by the subscriber to AT&T. Therefore, AT&T must forward to Working Assets 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Working Assets shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3661A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3661A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3661A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Ultimate Medium Communications Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Ultimate Medium Communications Corporation nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3663A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3663A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3663A1.txt
  • unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Horizon Telecom, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Horizon may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3674A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3674A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3674A1.txt
  • if the person on the call wanted to make the carrier change, as required by our rules. We find that CNBI has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that CNBI's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss CNBI's liability below. Pursuant to Section 64.1170(b) our rules, CNBI must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to CNBI. Therefore, CNBI must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3716A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3716A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3716A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI, Inc.'s Response to Informal Complaint No. 07-S0272100, received May 9, 2007. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3717A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3717A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3717A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC Cir. 2003). If a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3731A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3731A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3731A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3732A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3732A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3732A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3733A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3733A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3733A1.txt
  • that AT&T's verifier failed to confirm the identity of the subscriber, as required by our rules. We find that AT&T has failed to produce clear and convincing evidence of a valid authorized carrier change by Complainant. Therefore, we find that AT&T's actions resulted in a violation of our carrier change rules, and we discuss AT&T's liability below. Pursuant to Section 64.1170(b) our rules, AT&T must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to AT&T along with copies of any telephone bills issued from AT&T to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3742A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3742A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3742A1.txt
  • letters of agency (LOAs) were signed and processed. Horizon's LOAs, however, include an inducement in violation of our rules. We find that Horizon has failed to produce clear and convincing evidence that Complainants authorized carrier changes. Therefore, we find that Horizon's actions resulted in unauthorized changes in Complainants' telecommunications service provider and we discuss Horizon's liabilities below. Pursuant to Section 64.1170(b) our rules, Horizon must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Horizon along with copies of any telephone bills issued from Horizon to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3743A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3743A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3743A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Spectrotel's Response to Informal Complaint No. 07-S0277047, received July 17, 2007. See 47 C.F.R. � 64.1150(d). See AT&T Corp. v. FCC, 323 F.3d 1081, 1086
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3744A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3744A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3744A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NECC Telecom IS GRANTED IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NECC may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3745A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3745A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3745A1.txt
  • unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Horizon Telecom, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Horizon may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3750A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3750A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3750A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel Telecommunications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Excel Telecommunications, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3751A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3751A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3751A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel's Response to Informal Complaint No. IC 07-S0274228, received May 24, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3752A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3752A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3752A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3761A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3761A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3761A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Qwest IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3762A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3762A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3762A1.txt
  • that the person on the call wanted to make a carrier change, as required by our rules. We find that LDCB has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that LDCB's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss LDCB's liability below. Pursuant to Section 64.1170(b) our rules, LDCB must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to LDCB. Therefore, LDCB must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3770A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3770A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3770A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against RRLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor RRLD may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3771A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3771A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3771A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). IDT's Response to Informal Complaint No. IC 07-S0276102, received May 22, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3774A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3774A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3774A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MyTel's Response to Informal Complaint No. 07-S0279794, received August 3, 2007. See 47 C.F.R. � 64.1150(d). See AT&T Corp. v. FCC, 323 F.3d 1081, 1086
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3775A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3775A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3775A1.txt
  • why it could not have switched the Complainant's non-distinctive numbers. The rejection of the carrier change request, therefore, caused an unreasonable delay in the execution of the switch in violation of our carrier change rules. Therefore, we find that Cavalier's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Cavalier's liability below. Pursuant to Section 64.1170(b) our rules, Cavalier must forward to Charter One an amount equal to 150% of all charges paid by the subscriber to Cavalier along with copies of any telephone bills issued from Cavalier to the Complainant. Within ten days of receipt of this amount, Charter One shall provide a refund or credit to Complainant in the amount of 50% of all
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3777A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3777A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3777A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Consumer Telecom's Response to Informal Complaint No. 07-S0280525, received August 16, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3778A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3778A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3778A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Clear Rate's Response to Informal Complaint No. 07-S0280149, received August 14, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-378A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-378A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-378A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Cox's Response to Informal Complaint No. IC 06-S0224312, received April 10, 2006. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-379A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-379A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-379A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-380A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-380A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-380A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 06-S0253018, received November 29, 2006. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-381A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-381A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-381A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN Communications Network, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither ACN Communications Network, Inc. nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3839A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3839A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3839A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-384A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-384A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-384A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3856A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3856A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3856A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-385A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-385A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-385A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-386A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-386A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-386A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-387A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-387A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-387A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MyTel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor MyTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-388A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-388A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-388A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDS, Inc.'s Response to Informal Complaint No. 06-S0255001, filed December 12, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-389A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-389A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-389A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Preferred Billing, Inc.'s Response to Informal Complaint No. 06-S001455, filed December 28, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-390A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-390A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-390A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ATS, Inc.'s Response to Informal Complaint No. 06-S001415, filed December 15, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-392A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-392A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-392A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Preferred Billing, Inc.'s Response to Informal Complaint No. 06-S0252324, filed November 22, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-395A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-395A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-395A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Preferred Billing, Inc.'s Response to Informal Complaint No. 06-S0255498, filed December 14, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-398A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-398A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-398A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BSLD, Inc.'s Response to Informal Complaint No. 06-S0252620, filed December 4, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-400A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-400A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-400A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Buzz, Inc.'s Response to Informal Complaint No. 06-S001407, filed October 30, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4041A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4041A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4041A1.txt
  • of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Horizon Telecom, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainants' authorized carrier nor Horizon may pursue any collection against Complainants for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4042A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4042A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4042A1.txt
  • unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Horizon Telecom, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Horizon may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4043A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4043A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4043A1.txt
  • on the call was authorized to make the carrier change, as required by our rules. We find that ZIN has failed to produce clear and convincing evidence of a valid authorized carrier change by Complainant. Therefore, we find that ZIN's actions did result in an unauthorized change in Complainant's telecommunications service and we discuss ZIN's liability below. Pursuant to Section 64.1170(b) our rules, ZIN must forward to Cox Communications an amount equal to 150% of all charges paid by the subscriber to ZIN along with copies of any telephone bills issued from ZIN to the Complainant. Within ten days of receipt of this amount, Cox Communications shall provide a refund or credit to Complainant in the amount of 50% of all
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4044A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4044A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4044A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against NCT ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NCT may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4045A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4045A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4045A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4046A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4046A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4046A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Horizon ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Horizon may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4047A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4047A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4047A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4048A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4048A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4048A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 07-S0273690, received May 31, 2007. Verizon's Response to Informal Complaint No. IC 07-S0273690, received July 26, 2007. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4049A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4049A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4049A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 07-S0276098, received June 19, 2007. AT&T Illinois's Response to Informal Complaint No. IC 07-S0276098, received July 5, 2007.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4050A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4050A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4050A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint Nextel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Sprint Nextel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4051A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4051A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4051A1.txt
  • changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Horizon Telecom ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainants' authorized carrier nor Horizon may pursue any collection against Complainants for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4052A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4052A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4052A1.txt
  • the verifications is presumed to be clear and convincing evidence of violations. Therefore, we find that Horizon's actions resulted in unauthorized changes in Complainants' telecommunications service providers and we discuss Horizon's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, Horizon must forward to the authorized carriers an amount equal to 150% of all charges paid by the subscriber to Horizon. According to the complaints, Horizon must forward to the authorized carriers the amounts, along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt of this amount, the authorized
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4053A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4053A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4053A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4054A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4054A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4054A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 07-S001578, received June 26, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4055A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4055A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4055A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4056A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4056A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4056A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Zoom-i-Net Communications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor ZIN may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4057A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4057A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4057A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 07-S0276244, received June 26, 2007. Verizon's Response to Informal Complaint No. 07-S0276244, received August 24, 2007 If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4058A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4058A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4058A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cox Arizona Telecom, LLC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cox may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4059A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4059A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4059A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 07-S0279709, received August 17, 2007. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4060A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4060A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4060A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and AT&T may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4061A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4061A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4061A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Zoom-i-Net Communications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor ZIN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4062A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4062A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4062A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4063A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4063A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4063A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. IC 07-S0274318, received May 23, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4064A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4064A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4064A1.txt
  • 2007. ACS admits that Complainant's service was changed due to a provisioning error made by its representative. We find that ACS has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that ACS' actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss ACS' liability below. Pursuant to Section 64.1170(b) our rules, ACS must forward to AT&T, Inc. (AT&T) an amount equal to 150% of all charges paid by the subscriber to ACS along with copies of any telephone bills issued from ACS to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4065A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4065A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4065A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Embarq ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Embarq may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4066A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4066A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4066A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Cavalier's Response to Informal Complaint No. IC 07-S001640, received July 16, 2007. Verizon's Response to Informal Complaint IC 07-S001640, received August 20, 2007. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4067A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4067A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4067A1.txt
  • unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Spectrotel d/b/a ONE Touch Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Spectrotel may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4068A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4068A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4068A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv's Response to Informal Complaint No. 07-S001713, received July 30, 2007. See 47 C.F.R. � 64.1150(d). See AT&T Corp. v. FCC, 323 F.3d 1081, 1086
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4069A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4069A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4069A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv Communication Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4070A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4070A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4070A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDCB's Response to Informal Complaint No. 07-S0280525, received September 10, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4071A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4071A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4071A1.txt
  • unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Reduced Rate Long Distance, LLC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Reduced Rate may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4072A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4072A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4072A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv Communication Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4081A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4081A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4081A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4082A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4082A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4082A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 07-S001682, received August 10, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4083A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4083A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4083A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation Response to Informal Complaint No. IC 07-F0278494S, received July 13, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4084A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4084A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4084A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. IC 07-S0274219, received May 14, 2007. Verizon's Response to Informal Complaint IC 07-S0274219, received August 16, 2007. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4085A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4085A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4085A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4087A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4087A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4087A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against RRLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor RRLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4088A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4088A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4088A1.txt
  • unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Nationwide Long Distance Service, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Verizon nor Zoom-i-Net may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4089A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4089A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4089A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against RRLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor RRLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4091A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4091A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4091A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Comcast's Response to Informal Complaint No. IC 07-S0274697, received May 24, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4092A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4092A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4092A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Horizon ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Horizon may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4100A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4100A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4100A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against MyTel Co. Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor MyTel may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4140A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4140A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4140A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VZLD's Response to Informal Complaint No. IC 07-S0268166, received April 11, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4141A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4141A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4141A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against BellSouth Telecommunications, Inc., IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor BellSouth may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4142A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4142A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4142A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). IDT's Response to Informal Complaint No. IC 07-S0268797, received April 16, 2007. AT&T, Inc. Response to Informal Complaint No. IC 07-S0268797, received May 23, 2007.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4143A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4143A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4143A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 07-S0272289, received April 27, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4144A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4144A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4144A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). OneTouch's Response to Informal Complaint No. 07-S0272291, received June 6, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4145A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4145A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4145A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Advantage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4147A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4147A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4147A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 07-S0270715, received September 12, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4155A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4155A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4155A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Horizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Horizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-437A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-437A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-437A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-438A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-438A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-438A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4397A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4397A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4397A1.txt
  • want to switch international service, the verifier told Complainant that the order would be canceled. We find that Sage has failed to produce clear and convincing evidence of a valid authorized carrier change by Complainant. Therefore, we find that Sage's actions did result in an unauthorized change in Complainant's telecommunications service and we discuss Sage's liability below. Pursuant to Section 64.1170(b) our rules, Sage must forward to AT&T, Inc. an amount equal to 150% of all charges paid by the subscriber to Sage along with copies of any telephone bills issued from Sage to the Complainant. Within ten days of receipt of this amount, AT&T, Inc. shall provide a refund or credit to Complainant in the amount of 50% of all
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4398A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4398A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4398A1.txt
  • unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Reduced Rate Long Distance, LLC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Reduced Rate may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4399A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4399A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4399A1.txt
  • changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Horizon Telecom ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainants' authorized carrier nor Horizon may pursue any collection against Complainants for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4400A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4400A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4400A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Accxx Communications, LLC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainants' authorized carriers nor Accxx may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4401A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4401A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4401A1.txt
  • changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Horizon Telecom ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainants' authorized carrier nor Horizon may pursue any collection against Complainants for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4402A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4402A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4402A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). OneLink's Response to Informal Complaint No. 07-S0280525, received September 10, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4403A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4403A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4403A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Accxx Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Accxx may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4404A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4404A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4404A1.txt
  • person on the call wanted to make the carrier change, as required by our rules. We find that CNBI has failed to produce clear and convincing evidence of a valid authorized carrier change by Complainant. Therefore, we find that CNBI's actions did result in an unauthorized change in Complainant's telecommunications service and we discuss CNBI's liability below. Pursuant to Section 64.1170(b) our rules, CNBI must forward to Qwest Communications an amount equal to 150% of all charges paid by the subscriber to CNBI along with copies of any telephone bills issued from CNBI to the Complainant. Within ten days of receipt of this amount, Qwest Communications shall provide a refund or credit to Complainant in the amount of 50% of all
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4405A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4405A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4405A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Silv IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4406A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4406A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4406A1.txt
  • 30 days is presumed to be clear and convincing evidence of violations. Therefore, we find that Horizon's actions resulted in unauthorized changes in Complainants' telecommunications service providers and we discuss Horizon's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, Horizon must forward to the relevant authorized carriers an amount equal to 150% of all charges paid by the relevant subscriber to Horizon. Horizon must forward to the relevant authorized carriers the amounts, along with copies of any telephone bills issued from Horizon to the Complainants. Within ten days of receipt of this amount, the relevant authorized carriers
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4407A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4407A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4407A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NECC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NECC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4408A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4408A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4408A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NLDS's Response to Informal Complaint No. 07-S0278233, filed July 19, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4409A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4409A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4409A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against BNLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-440A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-440A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-440A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against MCI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor MCI may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4410A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4410A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4410A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UMCC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor UMCC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4411A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4411A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4411A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ONE Touch IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor ONE Touch may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4412A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4412A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4412A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Network Connections IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Network Connections may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4413A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4413A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4413A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CNBI's Response to Informal Complaint No. 07-S0278571, filed September 4, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4414A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4414A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4414A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). TeleUno's Response to Informal Complaint No. 07-S0280376, filed August 31, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4416A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4416A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4416A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BNLD's Response to Informal Complaint No. 07-S0279436, filed August 13, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4417A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4417A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4417A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MyTel's Response to Informal Complaint No. 07-S0283225, filed October 12, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4418A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4418A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4418A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Cordia's Response to Informal Complaint No. 07-S0282314, filed September 26, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4419A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4419A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4419A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cavalier IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-441A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-441A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-441A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 06-S0243383, received August 30, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4420A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4420A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4420A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Online Savings IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Online Savings may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4421A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4421A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4421A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cavalier IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4423A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4423A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4423A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cavalier IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4424A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4424A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4424A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). TeleUno's Response to Informal Complaint No. 07-S001567, filed June 22, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4425A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4425A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4425A1.txt
  • in violation of our rules, and does not contain an electronic signature, as required by our rules. We find that Horizon has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Horizon's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Horizon's liability below. Pursuant to Section 64.1170(b) our rules, Horizon must forward to BellSouth Long Distance (BellSouth) an amount equal to 150% of all charges paid by the subscriber to Horizon. Therefore, Horizon must forward to BellSouth 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, BellSouth shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4426A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4426A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4426A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Horizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Horizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4427A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4427A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4427A1.txt
  • (LOA) was signed and processed. Horizon's electronic LOA, however, include an inducement in violation of our rules. We find that Horizon has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Horizon's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Horizon's liability below. Pursuant to Section 64.1170(b) our rules, Horizon must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Horizon. Therefore, Horizon must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4428A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4428A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4428A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NCT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4429A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4429A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4429A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv's Response to Informal Complaint No. 07-S001721, filed August 17, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4430A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4430A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4430A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Tele Circuit's Response to Informal Complaint No. 07-S0276112, filed June 19, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4431A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4431A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4431A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Primo ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier not Primo may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4432A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4432A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4432A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against NCT ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NCT may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4433A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4433A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4433A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against ACCXX ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor ACCXX may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4436A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4436A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4436A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against ACCXX ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor ACCXX may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4437A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4437A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4437A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cavalier IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Cavalier may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4438A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4438A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4438A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cavalier IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Cavalier may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4439A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4439A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4439A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Qwest IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Qwest may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4440A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4440A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4440A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Metropolitan Telecommunications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Enhanced Communications Group nor Cox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4441A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4441A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4441A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Clear Rate Communication Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and AT&T, Inc. carrier nor Clear Rate may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4442A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4442A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4442A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). U.S. Telecom's Response to Informal Complaint No. 07-S0274690, received July 5, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4443A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4443A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4443A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Clear Rate Communications Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Clear Rate may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4444A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4444A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4444A1.txt
  • change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against New Century Telecom, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carriers nor New Century Telecom, Inc. pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4445A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4445A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4445A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4446A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4446A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4446A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4447A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4447A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4447A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4448A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4448A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4448A1.txt
  • unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Silv Communication Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Silv may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4462A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4462A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4462A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4463A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4463A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4463A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4464A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4464A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4464A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4465A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4465A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4465A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC 07-S0277044, received July 11, 2007. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4466A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4466A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4466A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC 07-S0280223, received August 29, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4467A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4467A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4467A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. IC 07-S0279089, received July 13, 2007. AT&T Corporation is also the local exchange carrier for this complaint. Response to
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4761A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4761A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4761A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Accxx Communications, LLC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Accxx may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4762A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4762A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4762A1.txt
  • unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Reduced Rate Long Distance, LLC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Reduced Rate may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4763A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4763A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4763A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Horizon Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Horizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4764A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4764A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4764A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NetOne International IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NetOne may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4765A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4765A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4765A1.txt
  • submit a third party verification or letter of agency, as required by our rules. We find that New Century has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that New Century's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss New Century's liability below. Pursuant to Section 64.1170(b) our rules, New Century must forward to AT&T, Inc. an amount equal to 150% of all charges paid by the subscriber to New Century along with copies of any telephone bills issued from New Century to the Complainant. Within ten days of receipt of this amount, AT&T, Inc. shall provide a refund or credit to Complainant in the amount of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4766A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4766A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4766A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NSBI's Response to Informal Complaint No. 07-S001831, received November 13, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4767A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4767A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4767A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Main Street Telephone Company IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Main Street may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4768A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4768A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4768A1.txt
  • unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Reduced Rate Long Distance, LLC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Reduced Rate may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4769A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4769A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4769A1.txt
  • is presumed to be clear and convincing evidence of a violation. Therefore, we find that LDC's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss LDC's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, LDC must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to LDC along with copies of any telephone bills issued from LDC to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4770A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4770A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4770A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against New Century Telecom, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4771A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4771A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4771A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Clear Rate's Response to Informal Complaint No. 07-S0284611, received October 19, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4772A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4772A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4772A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against America Net, LLC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor ANL may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4773A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4773A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4773A1.txt
  • changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Reduced Rate Long Distance ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainants' authorized carrier nor Reduced Rate may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4774A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4774A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4774A1.txt
  • 30 days is presumed to be clear and convincing evidence of violations. Therefore, we find that Horizon's actions resulted in unauthorized changes in Complainants' telecommunications service providers and we discuss Horizon's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, Horizon must forward to the relevant authorized carriers an amount equal to 150% of all charges paid by the relevant subscriber to Horizon. Horizon must forward to the relevant authorized carriers the amounts, along with copies of any telephone bills issued from Horizon to the Complainants. Within ten days of receipt of this amount, the relevant authorized carriers
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4775A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4775A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4775A1.txt
  • of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Accxx Communications, LLC ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainants' authorized carrier nor Accxx may pursue any collection against Complainants for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4777A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4777A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4777A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. IC 07-S0280526, received August 29, 2007. Windstream Communications, Inc.'s Response to Informal Complaint No. IC 07-S0280526, received September 25,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4778A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4778A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4778A1.txt
  • changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Accxx Communications ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainants' authorized carrier nor Accxx may pursue any collection against Complainants for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4779A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4779A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4779A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither IDT nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4780A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4780A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4780A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against New Century Telecom, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T Corporation nor New Century Telecom, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4781A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4781A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4781A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Embarq IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Embarq nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4782A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4782A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4782A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If either Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4785A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4785A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4785A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. IC 07-S0266985, received April 11, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4786A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4786A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4786A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC-07-S0276776, filed October 3, 2007. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Notice of Informal Complaint No. IC 07-S0276776 to Embarq from the Deputy Chief, Division, CGB, dated May 22, 2007 (Notice of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4787A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4787A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4787A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC 04-S87111, filed March 26, 2004. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Notice of Informal Complaint No. IC 04-S87111 to SBC from the Deputy Chief, Division, CGB, dated May 28, 2004. SBC's
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4789A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4789A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4789A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC 05-S89150, filed March 2, 2005. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Notice of Informal Complaint No. IC 05-S89150 to SBC from the Deputy Chief, Division, CGB, dated March 18, 2005. SBC's
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4791A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4791A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4791A1.txt
  • of each unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Accxx ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carriers nor Accxx pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4792A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4792A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4792A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Virtual IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Virtual may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4793A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4793A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4793A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Cox's Response to Informal Complaint No. IC 07-S0280521, received September 11, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4794A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4794A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4794A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ZPDI's Response to Informal Complaint No. IC 05-S0212519, received June 27, 2007. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4795A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4795A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4795A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4796A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4796A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4796A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). OneLink's Response to Informal Complaint No. IC 07-S001583, received June 80, 2007. Verizon's Response to Informal Complaint IC 07-S001583, received July 9, 2007. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4799A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4799A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4799A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Horizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Horizon may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4800A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4800A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4800A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv, Inc.'s Response to Informal Complaint No. 07-S001868, received November 21, 2007. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4801A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4801A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4801A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Zoom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Zoom may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4803A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4803A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4803A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NECC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NECC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4804A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4804A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4804A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 07-S001592, received July 12, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4805A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4805A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4805A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NCT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NCT may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4807A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4807A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4807A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Primo IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Primo may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4808A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4808A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4808A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Charter's Response to Informal Complaint No. 07-S0281343, received September 14, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4810A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4810A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4810A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Clear Rate's Response to Informal Complaint No. 07-S0279420, filed July 24, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4811A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4811A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4811A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Horizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Horizon may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4812A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4812A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4812A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Access IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Access may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4813A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4813A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4813A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against RRLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and RRLD may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4814A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4814A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4814A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4815A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4815A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4815A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Horizon ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Horizon may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4816A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4816A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4816A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4817A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4817A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4817A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Primo IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Primo may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4818A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4818A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4818A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Accxx ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Accxx may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4819A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4819A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4819A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cavalier IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4820A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4820A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4820A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Clear Rate's Response to Informal Complaint No. 07-S001854, received November 2, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4821A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4821A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4821A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Accxx IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Accxx may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4822A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4822A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4822A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MSTC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor MSTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4823A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4823A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4823A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Zoom-i-Net IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Zoom-i-Net may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4824A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4824A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4824A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against NCT ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NCT may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4825A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4825A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4825A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4826A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4826A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4826A1.txt
  • unauthorized changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Cavalier ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainants' authorized carrier nor Cavalier may pursue any collection against Complainants for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4828A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4828A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4828A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4829A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4829A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4829A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI, Inc.'s Response to Informal Complaint No. 07-S0280210, received September 7, 2007. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4830A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4830A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4830A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). RRLD's Response to Informal Complaint No. IC 07-S0279793, received October 11, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4831A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4831A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4831A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Horizon Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Horizon Telecom, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4832A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4832A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4832A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NLDS's Response to Informal Complaint No. 07-S001769, filed October 16, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4833A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4833A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4833A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cavalier Telecom, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4834A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4834A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4834A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Marathon USA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Marathon USA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4835A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4835A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4835A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Pulse IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Pulse may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4836A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4836A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4836A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Birch Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Birch may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4837A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4837A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4837A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest Telecommunications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and American Long Lines Network nor Qwest Telecommunications, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4838A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4838A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4838A1.txt
  • Complainant's telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against American Telecommunications Systems, Inc. IS DENIED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor TeleUno may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4996A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4996A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4996A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDCB's Response to Informal Complaint No. 07-S0273676, received May 8, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5052A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5052A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5052A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. 07-S001677, received August 13, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5053A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5053A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5053A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 07-S0281422, received August 24, 2007. D&E Communications's Response to Informal Complaint No. IC 07-S0281422, received October 7, 2007.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5054A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5054A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5054A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NCT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5055A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5055A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5055A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against PNG IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor PNG may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5056A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5056A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5056A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against OneLink IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5057A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5057A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5057A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cavalier IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5058A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5058A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5058A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cordia Communications, Inc IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5059A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5059A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5059A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5060A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5060A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5060A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Startec IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5061A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5061A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5061A1.txt
  • TCI did not submit a third party verification or letter of agency, as required by our rules. We find that Opex has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Opex's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Opex's liability below. Pursuant to Section 64.1170(b) our rules, Opex must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Opex. Therefore, Opex must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5062A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5062A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5062A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 07-S0274774, received June 6, 2007 Qwest's Response to Informal Complaint No. IC 07-S0274774, received October 9, 2007. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5063A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5063A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5063A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 07-S001569, received June 14, 2007. BellSouth's Response to Informal Complaint No. 07-S001569, received August 23, 2007 If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-689A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-689A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-689A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. IC 06-S0255186, received January 9, 2007. The merger between AT&T Corporation and SBC was completed on November 18,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-690A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-690A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-690A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv Communication Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor Silv Communication Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-691A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-691A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-691A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 06-S0242860, received August 4, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-692A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-692A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-692A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MyTel Co., Inc.'s Response to Informal Complaint No. 06-S0253014, received December 11, 2006. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-694A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-694A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-694A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-695A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-695A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-695A1.txt
  • period in question. 6. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cox Communications IS GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and AT&T nor Cox may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-696A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-696A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-696A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-710A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-710A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-710A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NLDS's Response to Informal Complaint No. 06-S0255577, filed January 5, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-712A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-712A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-712A1.txt
  • that the person on the call wanted to make the carrier change, as required by our rules. We find that CNBI has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that CNBI's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss CNBI's liability below. Pursuant to Section 64.1170(b) our rules, CNBI must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to CNBI. Therefore, CNBI must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-714A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-714A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-714A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Hello Depot IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Hello Depot may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-715A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-715A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-715A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against VLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor VLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-716A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-716A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-716A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Primus's Response to Informal Complaint No. IC 06-S0256986, received December 22, 2006. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-717A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-717A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-717A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). IDT's Response to Informal Complaint No. IC 06-S0255512, received December 8, 2006. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-718A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-718A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-718A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MyTel's Response to Informal Complaint No. 06-S0256434, filed January 16, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-719A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-719A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-719A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NET's Response to Informal Complaint No. 06-S0251491, filed November 29, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-720A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-720A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-720A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CNBI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor CNBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-722A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-722A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-722A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). U.S. Telecom's Response to Informal Complaint No. 06-S0246201, received September 20, 2006. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-723A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-723A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-723A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). OneLink's Response to Informal Complaint No. IC 06-S0239727, received July 11, 2006. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-724A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-724A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-724A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cordia IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-725A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-725A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-725A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against CNBI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier not CNBI may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-726A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-726A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-726A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Acceris's Response to Informal Complaint No. IC 06-S0238514S, received July 5, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-727A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-727A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-727A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BellSouth's Response to Informal Complaint No. 06-S52496, received July 6, 2006. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-728A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-728A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-728A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). IDT's Response to Informal Complaint No. 06-S0230763, received May 15, 2006. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-848A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-848A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-848A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NCT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-849A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-849A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-849A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NALD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NALD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-850A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-850A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-850A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NCT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-851A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-851A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-851A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NALD's Response to Informal Complaint No. 05-S0001217S, received February 8, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-852A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-852A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-852A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BOptions's Response to Informal Complaint No. IC 05-S0179330, received August 10, 2005. A company that only provides telephone directory service cannot switch a customer's preferred
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-853A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-853A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-853A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC Cir. 2003). If a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-854A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-854A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-854A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-867A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-867A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-867A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-868A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-868A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-868A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-869A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-869A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-869A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-874A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-874A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-874A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Pioneer Telephone's Response to Informal Complaint No. 06-S0216878, received February 21, 2006. Pioneer responded for Adelphia because Pioneer had purchased Adelphia's long distance accounts. Embarq
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-875A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-875A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-875A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Acceris IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Acceris may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-877A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-877A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-877A1.txt
  • before this transfer, the Complainant switched to another carrier on September 24, 2005. Despite the fact the customer switched away to another carrier, the customer number was included by Pioneer in the subscriber base transfer. We find, therefore, that Pioneer actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Pioneer's liability below. Pursuant to Section 64.1170(b) our rules, Pioneer must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Pioneer. Therefore, Pioneer must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-883A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-883A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-883A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-884A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-884A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-884A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 03-I0065386S, received January 23, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1000A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1000A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1000A1.txt
  • changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against New Century Telecom, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainants' authorized carrier nor New Century may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1001A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1001A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1001A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 07-S0287267, received January 10, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1002A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1002A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1002A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NationsLine America, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NationsLine may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1003A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1003A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1003A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Primo IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Primo may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1004A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1004A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1004A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BNLD's Response to Informal Complaint No. 08-S0290205, received March 1, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1005A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1005A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1005A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MSTC's Response to Informal Complaint No. 07-S0288173, received January 2, 2008. AT&T's Response to Informal Complaint No. 07-S0288173, received March 19, 2008. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1006A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1006A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1006A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Silv IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Silv may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1007A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1007A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1007A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cordia IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Cordia may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1008A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1008A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1008A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against ACCXX IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and ACCXX may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1009A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1009A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1009A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDS, Inc.'s Response to Informal Complaint No. 08-S0289045, received February 26, 2008. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1011A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1011A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1011A1.txt
  • with its response and find that Horizon's LOA, however, included an inducement in violation of our rules. We find that Horizon has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Horizon's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Horizon's liability below. Pursuant to Section 64.1170(b) our rules, Horizon must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Horizon. Therefore, Horizon must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1012A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1012A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1012A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LaurenTel's Response to Informal Complaint No. IC 07-S001912, received January 14, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1043A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1043A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1043A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Telrite's Response to Informal Complaint No. IC 07-S0286609, received December 5, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1050A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1050A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1050A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither IDT nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1053A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1053A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1053A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDC Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither LDC Telecom nor Telrite Corporation may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1054A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1054A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1054A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against United American Technology IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor UAT may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1113A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1113A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1113A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv's Response to Informal Complaint No. 08-S0293200, received April 21, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1114A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1114A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1114A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against TeleCircuit Network Corp. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor TeleCircuit may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1115A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1115A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1115A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Consumer Telecom's Response to Informal Complaint No. 08-S0291542, received April 4, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1116A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1116A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1116A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). UAT's Response to Informal Complaint No. 08-S0293248, received April 21, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1117A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1117A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1117A1.txt
  • of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against AT&T Corporation ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the AT&T nor IDT may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1118A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1118A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1118A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Zoom-I-Net's Response to Informal Complaint No. 07-S0288200, received January 2, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of its
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1119A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1119A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1119A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. IC 08-S001935, received March 3, 2008. Verizon's Response to Informal Complaint IC 87-S001935, received April 8, 2008. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1120A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1120A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1120A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against New Century Telecom, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NCT may not pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1121A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1121A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1121A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Primus Telecommunications nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1122A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1122A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1122A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1123A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1123A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1123A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC 08-S0288961, received February 12, 2008. Verizon's Response to Informal Complaint IC 87-S0288961, received April 8, 2008. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1124A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1124A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1124A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Legent Communications Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Legent nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1136A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1136A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1136A1.txt
  • AT&T for the time period in question. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Verizon IS GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and AT&T nor Verizon may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1137A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1137A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1137A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Consumer Telecom's Response to Informal Complaint No. IC 07-S0287025, received December 27, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1139A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1139A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1139A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. USBI's Response to Informal Complaint IC 07-S0283103, received December 18, 2007. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). UAT's Response to Informal Complaint No. IC 07-S001873, received January 2, 2008. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1140A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1140A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1140A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against BNLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1141A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1141A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1141A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1142A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1142A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1142A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 07-S0286907, received January 28, 2008. AT&T's Responses to Informal Complaint No. 07-S0286907, received March 21, and April 28, 2008.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1164A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1164A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1164A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC 07-S0285279, filed October 16, 2007. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Notice of Informal Complaint No. IC 07-S0285279 to AT&T Corporation from the Deputy Chief, Division, CGB, dated October 19, 2007.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1191A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1191A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1191A1.txt
  • EarthLink for the time period in question. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Verizon IS GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Verizon nor EarthLink may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1234A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1234A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1234A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 07-S0287580, received January 10, 2008. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1235A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1235A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1235A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UAT Telecom, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor UAT may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1236A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1236A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1236A1.txt
  • agency (LOA) was signed and processed. RRLD's LOA, however, includes an inducement in violation of our rules. We find that RRLD has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that RRLD's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss RRLD's liability below. Pursuant to Section 64.1170(b) our rules, RRLD must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to RRLD along with copies of any telephone bills issued from RRLD to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1237A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1237A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1237A1.txt
  • is presumed to be clear and convincing evidence of a violation. Therefore, we find that NSBI's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss NSBI's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, NSBI must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to NSBI along with copies of any telephone bills issued from NSBI to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1238A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1238A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1238A1.txt
  • services by providing additional information regarding voicemail and inside wire protection, in violation of our rules. We find that Cordia has failed to produce clear and convincing evidence of a valid authorized carrier change by Complainant. Therefore, we find that Cordia's actions resulted in an unauthorized change in Complainant's telecommunications service and we discuss Cordia's liability below. Pursuant to Section 64.1170(b) our rules, Cordia must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Cordia along with copies of any telephone bills issued from Cordia to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1239A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1239A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1239A1.txt
  • is presumed to be clear and convincing evidence of a violation. Therefore, we find that BNLD's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss BNLD's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, BNLD must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to BNLD along with copies of any telephone bills issued from BNLD to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1240A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1240A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1240A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv's Response to Informal Complaint No. IC 08-S0289578, filed February 1, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1241A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1241A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1241A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MyTel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor MyTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1242A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1242A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1242A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VLD's Response to Informal Complaint No. IC 08-S0290195, received March 3, 2008. Verizon's Response to Informal Complaint IC 08-S0290195, received April 11, 2008. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1243A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1243A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1243A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1244A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1244A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1244A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 08-S0289199, received February 4, 2008. Cox's Response to Informal Complaint No. 08-S0289199, received March 18, 2008. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1245A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1245A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1245A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Long Distance Savings's Response to Informal Complaint No. 08-S0293247, received May 1, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1246A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1246A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1246A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Birch Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Birch Telecom may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1247A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1247A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1247A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Capital Telecommunications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor CTI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1248A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1248A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1248A1.txt
  • Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Legent Communications Corporation d/b/a Long Distance Services IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Long Distance Services may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1250A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1250A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1250A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cordia Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1251A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1251A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1251A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDC Telecommunications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1256A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1256A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1256A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NLDS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NLDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1257A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1257A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1257A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NSBI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NSBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1258A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1258A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1258A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Nationwide Long Distance Service IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Nationwide Long Distance Service nor AT&T, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1259A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1259A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1259A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CNBI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor CNBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1260A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1260A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1260A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NSBI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NSBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1261A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1261A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1261A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against BNLD ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and BNLD may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1452A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1452A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1452A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Primo's Response to Informal Complaint No. 07-S0288839, filed February 14, 2008. See 47 C.F.R. � 64.1130(b). The LOA contains language authorizing Primo to have the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1455A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1455A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1455A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv's Response to Informal Complaint No. 08-S0288835, filed February 6, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1457A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1457A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1457A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Metropolitan Telecommunications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor MetTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1516A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1516A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1516A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. IC 08-S288917, received February 12, 2008. Qwest's Response to Informal Complaint IC 08-S0288917, received May 19, 2008. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1517A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1517A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1517A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Reduced Rate Long Distance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Reduced Rate Long Distance nor AT&T, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1518A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1518A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1518A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1519A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1519A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1519A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 08-S0288963, received February 13, 2008. Embarq's Response to Informal Complaint No. 08-S0288963, received April 21, 2008. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1539A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1539A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1539A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VarTec's Response to Informal Complaint No. IC 08-S0292196, received April 1, 2008. AT&T's Response to Informal Complaint IC 08-S0292196, received May 1, 2008. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1540A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1540A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1540A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 08-S0290871, received March 11, 2008 AT&T's Response to Informal Complaint IC 08-S0290871, received March 21, 2008. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1541A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1541A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1541A1.txt
  • is presumed to be clear and convincing evidence of a violation. Therefore, we find that BNLD's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss BNLD's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, BNLD must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to BNLD along with copies of any telephone bills issued from BNLD to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1542A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1542A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1542A1.txt
  • collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against BNLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the Complainant and neither their authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. IT IS FURTHER
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1543A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1543A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1543A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBA's Response to Informal Complaint No. 08-S0293242, filed May 1, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1544A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1544A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1544A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv's Response to Informal Complaint No. 08-S0293153, filed March 31, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1545A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1545A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1545A1.txt
  • collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the Complainant and neither their authorized carrier nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. IT IS FURTHER
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1546A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1546A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1546A1.txt
  • on the call was authorized to make the carrier change, as required by our rules. We find that LDC has failed to produce clear and convincing evidence of a valid authorized carrier change by Complainant. Therefore, we find that LDC's actions did result in an unauthorized change in Complainant's telecommunications service and we discuss LDC's liability below. Pursuant to Section 64.1170(b) our rules, LDC must forward to Embarq an amount equal to 150% of all charges paid by the subscriber to LDC along with copies of any telephone bills issued from LDC to the Complainant. Within ten days of receipt of this amount, Embarq shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1547A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1547A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1547A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv's Response to Informal Complaint No. 08-S0293240, received April 23, 2008. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC Cir. 2003). If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1550A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1550A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1550A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against MetTel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor MetTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1551A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1551A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1551A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Birch IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Birch may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1552A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1552A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1552A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Granite IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Granite may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1553A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1553A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1553A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv's Response to Informal Complaint No. 08-S0293249, filed April 10, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1554A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1554A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1554A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Preferred's Response to Informal Complaint No. 08-S0293549, filed June 5, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1555A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1555A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1555A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). UAT's Response to Informal Complaint No. 08-S0291540, filed April 3, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1556A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1556A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1556A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). America's Response to Informal Complaint No. 08-S0293515, filed May 22, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1557A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1557A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1557A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Lightwave IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Lightwave may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1558A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1558A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1558A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv's Response to Informal Complaint No. 08-S001928, filed February 13, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1559A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1559A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1559A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1560A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1560A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1560A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Preferred Billing's Response to Informal Complaint No. 08-S0293512, May 29, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1591A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1591A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1591A1.txt
  • no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Hawaiian Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither 3U nor Hawaiian Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1592A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1592A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1592A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WilTel's Response to Informal Complaint No. IC 08-S0289528, received February 20, 2008. See id. See TNCI's response to Informal Complaint No. IC 08-S0289528, received April
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1607A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1607A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1607A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against BNLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and BNLD may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1608A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1608A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1608A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cordia IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Cordia may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1609A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1609A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1609A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv's Response to Informal Complaint No. 08-S0293329, received May 13, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1610A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1610A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1610A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDS's Response to Informal Complaint No. 08-S0293513, received June 3, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1611A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1611A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1611A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VLD's Response to Informal Complaint No. 08-S0293323, received May 22, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1612A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1612A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1612A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cavalier IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Cavalier may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1615A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1615A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1615A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Clearworld Communication's Response to Informal Complaint No. 08-S293313, received April 29, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1616A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1616A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1616A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Clearworld Communication's Response to Informal Complaint No. 08-S001953, received April 14, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1617A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1617A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1617A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cavalier Telephone IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1618A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1618A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1618A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Zoom-I-Net IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Zoom-I-Net may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1619A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1619A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1619A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against New Century Telecom, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor New Century Telecom, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1620A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1620A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1620A1.txt
  • NCT did not submit a third party verification or letter of agency, as required by our rules. We find that NCT has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that NCT's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss NCT's liability below. Pursuant to Section 64.1170(b) our rules, NCT must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to NCT along with copies of any telephone bills issued from NCT to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1758A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1758A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1758A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NLDS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NLDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1759A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1759A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1759A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against RRLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor RRLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1760A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1760A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1760A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NSBI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NSBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1761A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1761A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1761A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against BNLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1762A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1762A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1762A1.txt
  • is presumed to be clear and convincing evidence of a violation. Therefore, we find that BNLD's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss BNLD's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, BNLD must forward to AT&T, Inc. (AT&T) an amount equal to 150% of all charges paid by the subscriber to BNLD along with copies of any telephone bills issued from BNLD to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1763A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1763A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1763A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against BNLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and BNLD may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1765A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1765A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1765A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ATS's Response to Informal Complaint No. 08-S0293665, received June 13, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1767A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1767A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1767A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and LDC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1768A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1768A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1768A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv's Response to Informal Complaint No. 08-S002075, received July 18, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1769A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1769A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1769A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1770A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1770A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1770A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1771A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1771A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1771A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDA's Response to Informal Complaint No. 08-S0293628, received June18, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1772A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1772A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1772A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and LDC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1773A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1773A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1773A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDMI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and LDMI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1774A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1774A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1774A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). TCNC's Response to Informal Complaint No. 08-S002002, received May 6, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1775A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1775A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1775A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 08-S0293640, received June 11, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1777A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1777A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1777A1.txt
  • Qwest for the time period in question. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Verizon IS GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Qwest nor Verizon may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1778A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1778A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1778A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against BNLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and BNLD may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1779A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1779A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1779A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Zoom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Zoom may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1780A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1780A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1780A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Silv IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1781A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1781A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1781A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NALD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NALD may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1789A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1789A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1789A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 08-S001991, received May 12, 2008 AT&T's Response to Informal Complaint IC 08-S001991, received June 4, 2008. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1790A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1790A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1790A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Birch Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Birch Telecom may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1791A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1791A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1791A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cordia IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1792A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1792A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1792A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CNBI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor CNBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1793A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1793A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1793A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Startec's Response to Informal Complaint No. 08-S0293387, filed May 30, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1794A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1794A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1794A1.txt
  • collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NSBI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the Complainant and neither their authorized carrier nor NSBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. IT IS FURTHER
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1795A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1795A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1795A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against MetTel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Verizon nor MetTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1796A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1796A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1796A1.txt
  • collection against Complainants for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against NLDS ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants' are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither their authorized carrier nor NLDS may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. IT IS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1797A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1797A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1797A1.txt
  • collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NSBI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the Complainant and neither its authorized carrier nor NSBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. IT IS FURTHER
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1798A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1798A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1798A1.txt
  • collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against BNLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the Complainant and neither its authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. IT IS FURTHER
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1799A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1799A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1799A1.txt
  • is presumed to be clear and convincing evidence of a violation. Therefore, we find that NLDS's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss NLDS's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, NLDS must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to NLDS along with copies of any telephone bills issued from NLDS to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1800A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1800A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1800A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC 08-S0289057, filed December 31, 2007. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Notice of Informal Complaint No. IC-08-S0289057 to Main Street Telephone Company from the Deputy Chief, Division, dated January 15, 2008. Main
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1801A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1801A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1801A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NCT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1802A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1802A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1802A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NLDS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NLDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1803A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1803A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1803A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against RRLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor RRLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1804A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1804A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1804A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NLDS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NLDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1805A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1805A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1805A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1806A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1806A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1806A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint Nextel's Response to Informal Complaint No. IC 08-S0292594, received April 17, 2008 Verizon's Response to Informal Complaint IC 08-S0292594, received May 20, 2008. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1807A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1807A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1807A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against ZIN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor ZIN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1808A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1808A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1808A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDS's Response to Informal Complaint No. 08-S0293547, filed June 12, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1809A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1809A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1809A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against RRLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor RRLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1810A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1810A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1810A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Silv IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1811A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1811A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1811A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NetOne's Response to Informal Complaint No. 08-S0291532, filed March 20, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1812A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1812A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1812A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Consumer Telcom's Response to Informal Complaint No. 08-S0293186, filed May 9, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1813A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1813A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1813A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against RRLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor RRLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1827A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1827A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1827A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against First IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and First may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1829A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1829A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1829A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. IC 08-S0293278, received April 23, 2008. Qwest's Response to Informal Complaint No. IC 08-S0293278, received July 2, 2008.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1830A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1830A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1830A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Zoom-I-Net's Response to Informal Complaint No. 08-S0293325, received May 8, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1831A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1831A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1831A1.txt
  • the planned transfer, a letter notification in CC Docket 00-257 that meets the requirements listed in Section 64.1120 (e)(1) of our rules, including proper customer notice. MetTel has failed to file a letter of notification. We find, therefore, that MetTel's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss MetTel's liability below. Pursuant to Section 64.1170(b) our rules, MetTel must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to MetTel along with copies of any telephone bills issued from MetTel to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1832A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1832A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1832A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). United American Technologies's Response to Informal Complaint No. 08-S001998, received May 29, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1834A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1834A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1834A1.txt
  • or to the question of being authorized to ``make changes,'' or both. We find that NLDS did not provide clear and convincing evidence that the person on the call was authorized to make the carrier change. Therefore, we find that NLDS's actions resulted in an unauthorized change in Complainant's telecommunications service and we discuss NLDS's liability below. Pursuant to Section 64.1170(b) our rules, NLDS must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to NLDS. Therefore, AT&T must forward to NLDS150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, NLDS shall provide a refund or credit to
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1835A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1835A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1835A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-183A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-183A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-183A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1848A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1848A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1848A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 08-S0290978, received March 19, 2008. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-184A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-184A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-184A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1853A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1853A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1853A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and AT&T nor IDT may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-185A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-185A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-185A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1868A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1868A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1868A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC 07-F0280397S, filed July 23, 2007. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Notice of Informal Complaint No. IC 07-F0280397S to LDCB from the Deputy Chief, Division, CGB, dated August 2, 2007. LDCB's
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-186A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-186A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-186A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against RRLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and RRLD may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-187A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-187A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-187A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 07-S0284746, received November 16, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-188A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-188A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-188A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 07-S001817, received November 7, 2007. AT&T's response to Informal Complaint No. 07-S001817, received December 3, 2007. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1895A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1895A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1895A1.txt
  • complaint and MCI responded on April 2, 2008. MCI admits that it switched Complainant's service in error. We find that MCI has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that MCI's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss MCI's liability below. Pursuant to Section 64.1170(b) our rules, MCI must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to MCI. Therefore, MCI must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1896A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1896A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1896A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). FSN's Response to Informal Complaint No. IC 08-S0291474, received March 31, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-189A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-189A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-189A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CTI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and CTI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-190A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-190A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-190A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Mytel's Response to Informal Complaint No. 07-S0284388, received November 6, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-191A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-191A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-191A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). RRLD's Response to Informal Complaint No. 07-S0283226, received November 7, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-192A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-192A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-192A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv's Response to Informal Complaint No. 07-S0286108, received November 9, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1935A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1935A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1935A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Affinity4's Response to Informal Complaint No. IC 08-S0291530, received May 19, 2008. Verizon's Response to Informal Complaint IC 08-S0291530, received August 15, 2008. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-193A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-193A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-193A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Zoom's Response to Informal Complaint No. 07-S0283676, received October 11, 2007. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-194A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-194A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-194A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against NCTI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NCTI may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-195A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-195A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-195A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI, Inc.'s Response to Informal Complaint No. 07-S0280516, received September 27, 2007. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-196A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-196A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-196A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDCB IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and LDCB may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1976A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1976A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1976A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 08-S0293418, received June 9, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1977A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1977A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1977A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against VZLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor VZLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1978A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1978A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1978A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cordia IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1979A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1979A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1979A1.txt
  • being authorized to ``make changes'', or both. We find that BNLD did not provide clear and convincing evidence that the verifier confirmed that the person on the call was authorized to make the carrier change. Therefore, we find that BNLD' actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss BNLD' liability below. Pursuant to Section 64.1170(b) our rules, BNLD must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to BNLD. Therefore, BNLD must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-197A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-197A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-197A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MyTel's Response to Informal Complaint No. 07-S0285702, received December 5, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1980A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1980A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1980A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NLDS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NLDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1981A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1981A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1981A1.txt
  • to the question of being authorized to ``make changes'', or both. We find that NLDS did not provide clear and convincing evidence that the person on the call was authorized to make the carrier change. Therefore, we find that NLDS' actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss NLDS' liability below. Pursuant to Section 64.1170(b) our rules, NLDS must forward to Embarq an amount equal to 150% of all charges paid by the subscriber to NLDS. Therefore, NLDS must forward to Embarq 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Embarq shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1982A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1982A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1982A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDMI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and LDMI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1983A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1983A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1983A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1984A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1984A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1984A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Preferred's Response to Informal Complaint No. 08-S002059, received July 10, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1985A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1985A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1985A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDA's Response to Informal Complaint No. 08-S0293824, received July 30, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-198A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-198A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-198A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CNBI, Inc.'s Response to Informal Complaint No. 07-S0286106, received December 3, 2007. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1991A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1991A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1991A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If any Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1992A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1992A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1992A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDCB's Response to Informal Complaint No. 08-S0293839, filed July 15, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1993A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1993A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1993A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Long Distance Services's Response to Informal Complaint No. 08-S0293655, filed July 2, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-199A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-199A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-199A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Zoom's Response to Informal Complaint No. 07-S001754, received November 1, 2007. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2001A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2001A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2001A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Pioneer's Response to Informal Complaint No. IC 08-S001952, received March 31 , 2008. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2002A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2002A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2002A1.txt
  • of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Cordia Communication ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Cordia Communications may not pursue any collections against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2003A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2003A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2003A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cordia Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2004A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2004A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2004A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If any Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2005A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2005A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2005A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Metropolitan Telecommunications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Verizon nor Metropolitan Telecommunications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2006A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2006A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2006A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDS's Response to Informal Complaint No. 08-S0293578, received June 12, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2007A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2007A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2007A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Consumer's Response to Informal Complaint No. 08-S0293332, filed May 19, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2008A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2008A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2008A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 08-W13708302S, received April 8, 2008 AT&T's Response to Informal Complaint IC 08-W13708302S, received May 21, 2008. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2009A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2009A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2009A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Alliance Group IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon Long Distance nor Alliance Group may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-200A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-200A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-200A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cox IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Cox may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2010A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2010A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2010A1.txt
  • of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Long Distance Consolidated Billing Co. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the LDCB nor the authorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2011A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2011A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2011A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor AT&T, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2012A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2012A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2012A1.txt
  • a separate authorization for intraLATA service in violation of section 64.1120(b) of the Commission's rules. Based on the foregoing, we find that LDCB has failed to produce clear and convincing evidence of valid authorized changes by Complainants. Therefore, we find that LDCB's actions resulted in unauthorized changes in Complainants' telecommunications service, and we discuss LDCB's liability below. Pursuant to Section 64.1170(b) our rules, LDCB must forward to the authorized carriers an amount equal to 150% of all charges paid by the subscriber to LDCB. Therefore, the authorized carriers must forward to LDCB 150% of the amount, along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt of this amount, the authorized carriers
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2013A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2013A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2013A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Nationwide Long Distance Service IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Nationwide Long Distance Service nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2014A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2014A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2014A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. IC 08-S0293654, received July 25, 2008. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2015A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2015A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2015A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. IC 08-S0293542, received June 18, 2008. AT&T Corporation's Response to Informal Complaint No. IC 08-S0293542, received June 23,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-201A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-201A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-201A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 07-S0280644, received September 10, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-202A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-202A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-202A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Primo's Response to Informal Complaint No. 07-S0284920, received October 23, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-203A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-203A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-203A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 07-S0280141, received August 31, 2007. AT&T's Response to Informal Complaint No. 07-S0280141, received September 18, 2007 If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2040A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2040A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2040A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. 08-S0292197, received July 1, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-205A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-205A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-205A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-206A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-206A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-206A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2071A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2071A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2071A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against ISI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and ISI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2072A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2072A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2072A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against BNLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and BNLD may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2073A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2073A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2073A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Americatel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Americatel may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2076A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2076A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2076A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CTI's Response to Informal Complaint No. 08-S0293768, received July 22, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2077A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2077A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2077A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 08-S0293775, received July 25, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-207A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-207A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-207A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-208A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-208A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-208A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ZIN's Response to Informal Complaint No. 07-S001844, filed November 20, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-209A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-209A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-209A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Clear Rate's Response to Informal Complaint No. 07-S0277774, filed June 28, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-210A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-210A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-210A1.txt
  • 2007. ZIN states that the verification company has not produced the recorded verification received from the Complainant. We find that ZIN has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that ZIN's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss ZIN's liability below. Pursuant to Section 64.1170(b) our rules, ZIN must forward to Cox Communications, Inc. (Cox) an amount equal to 150% of all charges paid by the subscriber to ZIN. Therefore, ZIN must forward to Cox 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Cox shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-211A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-211A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-211A1.txt
  • unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Long Distance Consolidated Billing Co. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither LDCB nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-212A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-212A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-212A1.txt
  • against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Virtual Reach IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the Complainant and neither their authorized carrier nor Virtual Reach may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. IT IS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-214A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-214A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-214A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Charter's Response to Informal Complaint No. IC 07-S0280212, received September 6, 2007 AT&T's Response to Informal Complaint IC 07-S0280212, received December 27, 2007. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-215A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-215A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-215A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. IC 07-S0284753, received November 5, 2007 If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2176A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2176A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2176A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against New Century Telephone, LLC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2177A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2177A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2177A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NCT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2178A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2178A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2178A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NLDS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NLDS may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2179A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2179A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2179A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Quasar IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Quasar may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-217A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-217A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-217A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Reduced Rate's Response to Informal Complaint No. 07-S0285591, received December 12, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2180A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2180A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2180A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NSBI's Response to Informal Complaint No. 08-S0293683, received July 10, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2181A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2181A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2181A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NCT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2182A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2182A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2182A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2183A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2183A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2183A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against New Century Telephone, LLC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2184A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2184A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2184A1.txt
  • collection against Complainants for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Silv ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants' are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither their authorized carrier nor Silv may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. IT IS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2185A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2185A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2185A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Access One's Response to Informal Complaint No. 08-S0293837, filed August 5, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2186A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2186A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2186A1.txt
  • collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Telrite IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the Complainant and neither their authorized carrier nor Telrite may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. IT IS FURTHER
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2187A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2187A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2187A1.txt
  • collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cordia IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the Complainant and neither their authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. IT IS FURTHER
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2188A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2188A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2188A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Premium IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Premium may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2189A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2189A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2189A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against ONETouch IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor ONETouch may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-218A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-218A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-218A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Reduced Rate's Response to Informal Complaint No. 07-S0286610, received January 9, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2191A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2191A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2191A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2192A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2192A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2192A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WilTel's Response to Informal Complaint No. 08-S0293151, received May 2, 2008. Citizen's Response to Informal Complaint No. 08-S0293151, received August 25, 2008. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2193A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2193A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2193A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 08-S001949, received April 8, 2008. AT&T's Response to Informal Complaint No. 08-S001949, received August 13, 2008. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2194A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2194A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2194A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Clear World's Response to Informal Complaint No. 08-S0292193, received April 28, 2008. AT&T's Response to Informal Complaint No. 08-S0292193, received August 13, 2008. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2195A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2195A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2195A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 08-S0293341, received May 14, 2008. Plateau Telecommunications' Response to Informal Complaint No. 08-S0293341, received August 25, 2008. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2196A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2196A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2196A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against ATS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and ATS may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2197A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2197A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2197A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Cavalier's Response to Informal Complaint No. IC 08-S002072, received August 4, 2008. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2198A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2198A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2198A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. IC 08-S0293772, received July 8, 2008. Verizon's Response to Informal Complaint No. IC 08-S0293772, received September 16, 2008.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2199A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2199A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2199A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. IC 08-S0293314, received May 7, 2008. Embarq's Response to Informal Complaint IC 08-S0293314, received July 18, 2008. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-219A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-219A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-219A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv's Response to Informal Complaint No. 07-S0286695, received November 29, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2200A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2200A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2200A1.txt
  • is presumed to be clear and convincing evidence of a violation. Therefore, we find that LDC's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss LDC's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, LDC must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to LDC along with copies of any telephone bills issued from LDC to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2201A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2201A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2201A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Birch telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Birch may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2202A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2202A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2202A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2203A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2203A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2203A1.txt
  • AT&T for the time period in question. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Verizon IS GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and AT&T nor Verizon may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-220A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-220A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-220A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDCB's Response to Informal Complaint No. 07-S0287023, received December 3, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-221A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-221A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-221A1.txt
  • unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Horizon Telecom, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Horizon may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-222A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-222A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-222A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global Tech's Response to Informal Complaint No. IC 07-S0281572, received September 14, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-223A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-223A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-223A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against New Century Telecom, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-224A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-224A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-224A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Winstar Communications, LLC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Winstar may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-225A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-225A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-225A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against New Century Telecom, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-226A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-226A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-226A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Zoom-i-Net Communications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor ZIN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-227A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-227A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-227A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Lines Systems Incorporated IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LSI may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-228A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-228A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-228A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Cavalier's Response to Informal Complaint No. IC 07-S0283103, received October 11, 2007. Verizon's Response to Informal Complaint IC 07-S0283103, received November 16, 2007. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-229A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-229A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-229A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against International Satellite Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor ISC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-230A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-230A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-230A1.txt
  • is presumed to be clear and convincing evidence of a violation. Therefore, we find that Accxx's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Accxx's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, Accxx must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Accxx along with copies of any telephone bills issued from Accxx to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-231A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-231A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-231A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint Communications Company, L.P. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2326A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2326A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2326A1.txt
  • filed on September 18, 2008. Embarq's supplemental response, however, does not address the issue raised by AT&T about which the Division specifically sought further information, and we find that Embarq has failed to provide requested information. Therefore, we find that Embarq's actions resulted in a violation of our carrier change rules, and we discuss Embarq's liability below. Pursuant to Section 64.1170(b) our rules, Embarq must forward to IDT an amount equal to 150% of all charges paid by the subscriber to AT&T along with copies of any telephone bills issued from AT&T to the Complainant. Within ten days of receipt of this amount, IDT shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-232A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-232A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-232A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv's Response to Informal Complaint No. 07-S001894, received December 28, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-233A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-233A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-233A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDCB's Response to Informal Complaint No. 07-S0287767, received December 27, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2343A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2343A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2343A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 08-S0293386, received May 27, 2008. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-234A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-234A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-234A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Long Distance America's Response to Informal Complaint No. 07-S0288175, received January 9, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2353A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2353A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2353A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Network Connection IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Network Connection USA Inc. nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-235A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-235A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-235A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OneLink Communications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-236A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-236A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-236A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDCB's Response to Informal Complaint No. 07-S0286570, received November 16, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-237A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-237A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-237A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2394A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2394A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2394A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CSP IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and CSP may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2395A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2395A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2395A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against VLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor VLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2396A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2396A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2396A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NSB IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NSB may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2397A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2397A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2397A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CRC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and CRC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2398A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2398A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2398A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and LDC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2399A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2399A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2399A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LSI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and LSI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2400A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2400A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2400A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2401A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2401A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2401A1.txt
  • changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint Telecom ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainants' authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2402A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2402A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2402A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against American IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and American may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2403A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2403A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2403A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). TeleDias's Response to Informal Complaint No. 08-S0293685, received July 3, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of their
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2404A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2404A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2404A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). America's Response to Informal Complaint No. 08-S0294103, received August 27, 2008. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2405A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2405A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2405A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv's Response to Informal Complaint No. 08-S0293863, received August 18, 2008. Ft. Mojave Telecommunications' Response to Informal Complaint No. 08-S0293863, received October 21, 2008. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2406A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2406A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2406A1.txt
  • of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Long Distance Consolidated Billing Co. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the Cordia nor the authorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2407A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2407A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2407A1.txt
  • unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Quasar Telecom, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Quasar may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2408A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2408A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2408A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBA's Response to Informal Complaint No. 08-S0294384, received October 15, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2409A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2409A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2409A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Clear World's Response to Informal Complaint No. 08-S0293696, received July 7, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2410A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2410A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2410A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 08-S002053, received June 30, 2008. Verizon's Response to Informal Complaint No. 08-S002053, received August 26, 2008. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2411A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2411A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2411A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 08-S0291262, received March 7, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2412A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2412A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2412A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2413A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2413A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2413A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2414A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2414A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2414A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDA's Response to Informal Complaint No. IC 08-S002162, filed October 9, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2415A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2415A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2415A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LSI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LSI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2416A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2416A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2416A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against QCC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor QCC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2417A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2417A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2417A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv's Response to Informal Complaint No. 08-S0294079, filed September 3, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2418A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2418A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2418A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ATS's Response to Informal Complaint No. 08-S0294088, filed August 21, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2419A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2419A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2419A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2420A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2420A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2420A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WilTel's Response to Informal Complaint No. 08-S002048, filed July 8, 2008. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2421A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2421A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2421A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Cavalier's Response to Informal Complaint No. 08-S0293977, filed August 28, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-242A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-242A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-242A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDCB's Response to Informal Complaint No. IC 07-S0281342, received August 30, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2431A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2431A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2431A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Startec Global Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Startec Global Communications nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2432A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2432A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2432A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Qwest Communications nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2433A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2433A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2433A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Main Street Telephone Company's Response to Informal Complaint No. IC 08-S002110, received July 31, 2008. If Complainant is unsatisfied with the resolution of its complaint,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2434A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2434A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2434A1.txt
  • is presumed to be clear and convincing evidence of a violation. Therefore, we find that BNLD's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss BNLD's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, BNLD must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to BNLD along with copies of any telephone bills issued from BNLD to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2435A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2435A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2435A1.txt
  • is presumed to be clear and convincing evidence of a violation. Therefore, we find that NLDS's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss NLDS's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, NLDS must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to NLDS along with copies of any telephone bills issued from NLDS to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2436A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2436A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2436A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against QCC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor QCC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-243A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-243A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-243A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VarTec's Response to Informal Complaint No. IC 07-S0283757, received October 16, 2007. AT&T's Response to Informal Complaint No. IC 07-S0283757, received December 3, 2007. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-244A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-244A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-244A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NCT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-245A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-245A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-245A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NSB's Response to Informal Complaint No. 07-S0286512, received December 4, 2007. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-246A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-246A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-246A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBA's Response to Informal Complaint No. 07-S0287269, received January 8, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-247A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-247A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-247A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Preferred Billing's Response to Informal Complaint No. 07-S0281955, received September 4, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-248A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-248A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-248A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Zoom-i-Net IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Zoom-i-Net may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-249A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-249A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-249A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-250A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-250A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-250A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 07-S0285457, received November 8, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-251A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-251A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-251A1.txt
  • unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Reduced Rate Long Distance, LLC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Reduced Rate Long Distance, LLC nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-252A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-252A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-252A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. IC 07-S280843, received August 29, 2007. Verizon's Response to Informal Complaint IC 07-S0280843, received October 16, 2007. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-253A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-253A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-253A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Primus Telecommunications nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-254A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-254A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-254A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv Communication Inc.'s Response to Informal Complaint No. 07-S001834, received October 30, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-255A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-255A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-255A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Northstar Telecom IS GRANTED IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Northstar may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-256A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-256A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-256A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC 07-S0283500, received October 23, 2006. If a Complainant is unsatisfied with the resolution of this complaint, such
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2579A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2579A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2579A1.txt
  • unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Zoom Communication Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Zoom may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-257A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-257A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-257A1.txt
  • to Sections 1.719 and 64.1150 of our rules, we notified MCI of the complaint and MCI responded on December 11, 2007. MCI states in its response that its representative inadvertently changed Complainant's long distance carrier to AT&T. Therefore, we find that MCI's actions resulted in a violation of our carrier rules, and we discuss MCI's liability below. Pursuant to Section 64.1170(b) our rules, MCI must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to AT&T. Therefore, AT&T must forward to MCI 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, MCI shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2580A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2580A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2580A1.txt
  • changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against NSBI Telecom ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainants' authorized carrier nor NSBI may pursue any collection against Complainants for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2581A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2581A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2581A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AOI's Response to Informal Complaint No. 08-S0294657, received September 16, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2582A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2582A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2582A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). TeleUno's Response to Informal Complaint No. 08-S0294398, received October 15, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2583A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2583A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2583A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Touchtone IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Touchtone may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2584A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2584A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2584A1.txt
  • and Pulse responded on November 13, 2008. While stating that Complainant has bee a customer of Pulse, Pulse, however, did not submit a third party verification or letter of agency, as required by our rules. Therefore, we find that Pulse's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Pulse's liability below. Pursuant to Section 64.1170(b) our rules, Pulse must forward to Startec Global Communications (Startec) an amount equal to 150% of all charges paid by the subscriber to Pulse along with copies of any telephone bills issued from Pulse to the Complainant. Within ten days of receipt of this amount, Startec shall provide a refund or credit to Complainant in the amount of 50% of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2585A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2585A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2585A1.txt
  • is presumed to be clear and convincing evidence of a violation. Therefore, we find that Network's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Network's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, Network must forward to AT&T, Inc. (AT&T) an amount equal to 150% of all charges paid by the subscriber to Network along with copies of any telephone bills issued from Network to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2586A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2586A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2586A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 08-S002061, received July 21, 2008. Verizon's Response to Informal Complaint No. 08-S002061, received November 5, 2008. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2587A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2587A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2587A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Silv IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Silv may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2588A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2588A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2588A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Zoom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Zoom may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-258A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-258A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-258A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against New Century Telecom, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2591A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2591A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2591A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NCTI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NCTI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2592A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2592A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2592A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NCTI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NCTI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2593A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2593A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2593A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cordia IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2594A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2594A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2594A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Lightwave IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Lightwave may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2595A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2595A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2595A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 08-S0294102, received September 23, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2596A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2596A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2596A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDS's Response to Informal Complaint No. 08-S0294371, filed October 15, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2597A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2597A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2597A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Online Savings Response to Informal Complaint No. 08-S0294110, received September 18, 2008. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2598A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2598A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2598A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VoiceNet's Response to Informal Complaint No. 08-S0294077, received September 25, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2599A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2599A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2599A1.txt
  • a separate authorization for intraLATA service in violation of section 64.1120(b) of the Commission's rules. Based on the foregoing, we find that LDCB has failed to produce clear and convincing evidence of valid authorized changes by Complainants. Therefore, we find that LDCB's actions resulted in unauthorized change in Complainant's telecommunications service, and we discuss LDCB's liability below. Pursuant to Section 64.1170(b) our rules, LDCB must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to LDCB along with copies of any telephone bills issued from LDCB to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-259A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-259A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-259A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2600A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2600A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2600A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against ZIN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor ZIN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2601A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2601A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2601A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against ZIN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor ZIN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2602A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2602A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2602A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Cordia's Response to Informal Complaint No. 08-S0294438, received October 31, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2603A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2603A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2603A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cordia IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2604A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2604A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2604A1.txt
  • party verifier failed to confirm that the person on the call was authorized to make the carrier change, as required by our rules. In addition, the verifier failed to confirm the switch of intraLATA service. Therefore, we find that Quasar's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Quasar's liability below. Pursuant to Section 64.1170(b) our rules, Quasar must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Quasar along with copies of any telephone bills issued from Quasar to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2605A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2605A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2605A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2606A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2606A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2606A1.txt
  • collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NSBI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the Complainant and neither their authorized carrier nor NSBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. IT IS FURTHER
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2607A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2607A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2607A1.txt
  • collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cordia IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the Complainant and neither their authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. IT IS FURTHER
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2608A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2608A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2608A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cordia IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Cordia may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2609A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2609A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2609A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-260A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-260A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-260A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Total International Call, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Embarq Communications, Inc. nor Total International Call, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2610A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2610A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2610A1.txt
  • its response and find that Cordia participated in the verification, which is not permitted under our rules. We find that Cordia has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Cordia's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Cordia's liability below. Pursuant to Section 64.1170(b) our rules, Cordia must forward to Verizon and MCI an amount equal to 150% of all charges paid by the subscriber to Cordia along with copies of any telephone bills issued from Cordia to the Complainant. Within ten days of receipt of this amount, Verizon and MCI shall provide a refund or credit to Complainant in the amount of 50%
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2612A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2612A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2612A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against SBA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor SBA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2613A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2613A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2613A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cavalier IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2615A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2615A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2615A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cordia IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Cordia may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2616A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2616A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2616A1.txt
  • verification is presumed to be clear and convincing evidence of a violation. Therefore, we find that BNLD's actions resulted in unauthorized changes in Complainants' telecommunications services providers and we discuss BNLD's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, BNLD must forward to the authorized carriers an amount equal to 150% of all charges paid by the subscriber to BNLD. According to the complaints, BNLD must forward to the authorized carriers the amounts, along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt of this amount, the authorized
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-261A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-261A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-261A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC 07-S001718, received August 29, 2007. MCI's Response to Informal Complaint No. 07-S001718, received October 23, 2007. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2653A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2653A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2653A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDCB Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Long Distance Consolidated Billing Co. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2654A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2654A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2654A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Startec Global Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2655A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2655A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2655A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against New Century IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2656A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2656A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2656A1.txt
  • party verification (TPV), but that New Century is unable to provide the TPV. Consequently, we find that New Century has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that New Century's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss New Century's liability below. Pursuant to Section 64.1170(b) our rules, New Century must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to New Century. Therefore, Verizon must forward to New Century150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, New Century shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2657A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2657A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2657A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2658A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2658A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2658A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Birch ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier not Birch may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2659A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2659A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2659A1.txt
  • Cavailer states that the telephone numbers of the Complainant's was switched due to a Cavalier clerical error. We find that Cavailer has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Cavailer's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Cavailer's liability below. Pursuant to Section 64.1170(b) our rules, Cavailer must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Cavailer along with copies of any telephone bills issued from Cavailer to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2660A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2660A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2660A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against New Century America, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2661A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2661A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2661A1.txt
  • therefore, only confirmed that Complainant wanted to switch part of a service. We find that New Century has failed to produce clear and convincing evidence of a valid authorized carrier change by Complainant. Therefore, we find that New Century's actions did result in an unauthorized change in Complainant's telecommunications service and we discuss New Century's liability below. Pursuant to Section 64.1170(b) our rules, New Century must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to New Century along with copies of any telephone bills issued from New Century to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2679A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2679A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2679A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 08-S0294084, received September 23, 2008. Verizon's Response to Informal Complaint No. 08-S0294084, received November 5, 2008. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2740A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2740A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2740A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Birch Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Birch Telecom may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2741A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2741A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2741A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Online Savings, Inc.'s Response to Informal Complaint No. 08-S0294170, received September 18, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2742A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2742A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2742A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. IC 08-S0294166, received September 12, 2008. Cox Communication's Response to Informal Complaint No. IC 08-S0294166, received November 4,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2743A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2743A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2743A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI, Inc.'s Response to Informal Complaint No. IC 08-S0293794, received July 28, 2008. Verizon's Response to Informal Complaint No. IC 08-S0293794, received November 5, 2008.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2744A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2744A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2744A1.txt
  • is presumed to be clear and convincing evidence of a violation. Therefore, we find that NSBI's actions resulted in an unauthorized change in Complainant telecommunications service provider and we discuss NSBI's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, NSBI must forward to AT&T, Inc. an amount equal to 150% of all charges paid by the subscriber to NSBI. Therefore, NSBI must forward to AT&T, Inc. 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T, Inc. shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2745A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2745A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2745A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Main Street Telephone Company IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Main Street may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2746A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2746A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2746A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Tele Circuit IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Tele Circuit may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2747A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2747A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2747A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Startec IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Startec may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2748A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2748A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2748A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against TeleUno, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither TeleUno, Inc. nor AT&T, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2749A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2749A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2749A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Main Street's Response to Informal Complaint No. 08-S0294097, received August 26, 2008. Embarq Communications Inc.'s Response to Informal Complaint No. 08-S0294097, received December 3, 2008.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2750A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2750A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2750A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Enhanced IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Enhanced may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2751A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2751A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2751A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2752A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2752A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2752A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Consumer Telecom, Inc.'s Response to Informal Complaint No. 08-S002195, received November 12, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2753A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2753A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2753A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Cordia Communications's Response to Informal Complaint No. 08-S0293930, received September 5, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2754A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2754A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2754A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Nationwide Long Distance Service IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Qwest Communications nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2755A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2755A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2755A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WilTel's Response to Informal Complaint No. IC 08-S002170, received October 16, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2756A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2756A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2756A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If either Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2757A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2757A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2757A1.txt
  • for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against New Century Telecom, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the Complainant and neither their authorized carrier nor New Century Telecom, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2758A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2758A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2758A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Clear Choice's Response to Informal Complaint No. IC 08-S002138, received September 9, 2008. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2759A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2759A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2759A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Clear World Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Clear World Communications may not pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2760A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2760A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2760A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NSBI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NSBI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2761A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2761A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2761A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Broadview Network's Response to Informal Complaint No. IC 08-S0294082, received August 26, 2008. Verizon's Response to Informal Complaint No. IC 08-S0294082, received November 5, 2008.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2762A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2762A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2762A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Owtel's Response to Informal Complaint No. IC 08-S0293779, received July 20, 2008 Embarq's Response to Informal Complaint IC 08-S0293779, received October 28, 2008. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2763A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2763A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2763A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Clear Rate's Response to Informal Complaint No. 08-S0293861, filed July 30, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2764A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2764A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2764A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Spectrotel's Response to Informal Complaint No. 08-S0293785, filed July 8, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2765A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2765A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2765A1.txt
  • collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Champion IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the Complainant and neither their authorized carrier nor Champion may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2766A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2766A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2766A1.txt
  • collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Birch IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the Complainant and neither their authorized carrier nor Birch may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2782A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2782A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2782A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor AT&T, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2783A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2783A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2783A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Telco Partners's Response to Informal Complaint No. IC 08-S0294394, received October 6, 2008. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2784A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2784A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2784A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. 08-S0294509, received October 30, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2785A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2785A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2785A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. IC 08-S0293903, received August 15, 2008. Verizon's Response to Informal Complaint IC 08-S0293903, received November 18, 2008. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2786A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2786A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2786A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). U.S. Telecom Long Distance, Inc.'s Response to Informal Complaint No. 08-S0294385, received October 7, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2787A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2787A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2787A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cordia Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Cordia Communications may not pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2788A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2788A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2788A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Convergia, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Convergia, Inc. nor Enhanced Communications Group, LLC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2789A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2789A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2789A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cox IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Cox may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2790A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2790A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2790A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2791A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2791A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2791A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NSBI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NSBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2792A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2792A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2792A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. 08-S0294111, received September 22, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2793A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2793A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2793A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. IC 08-S0294152, received September 23, 2008. Hawaiian Telcom's Response to Informal Complaint No. IC 08-S0294152, received November 7,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2795A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2795A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2795A1.txt
  • unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Century Tel Long Distance, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither NetOne International nor Century Tel Long Distance, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2796A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2796A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2796A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Voicenet Telephone's Response to Informal Complaint No. IC 08-S0293860, received August 18, 2008. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2797A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2797A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2797A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Primo Communications nor AT&T, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2798A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2798A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2798A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. IC 08-S0294546, received November 10, 2008. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2799A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2799A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2799A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. IC 08-S002156, received September 23, 2008. Embarq's Response to Informal Complaint No. IC 08-S002156, received November 13, 2008. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2800A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2800A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2800A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. IC 08-S0294437, received October 15, 2008. Embarq's Response to Informal Complaint No. IC 08-S0294437, received November 18, 2008. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2801A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2801A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2801A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. IC 08-S0293871, received August 18, 2008. Citizen Communication's Response to Informal Complaint No. IC 08-S0293871, received November 13,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2803A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2803A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2803A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Startec Global Communications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-313A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-313A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-313A1.txt
  • Complainant's service was switched as a result of an administration error made by one of its representatives. We find that RCN has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that RCN's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss RCN's liability below. Pursuant to Section 64.1170(b) our rules, RCN must forward to Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to RCN. Therefore, RCN must forward to the authorized carrier 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, the authorized carrier
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-331A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-331A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-331A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Zoom-i-Net Communications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor ZIN may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-332A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-332A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-332A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Line Systems, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LSI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-334A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-334A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-334A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 07-S0282264, received September 15, 2007. AT&T's Response to Informal Complaint No. 07- S0282264, received December 20, 2007 If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-335A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-335A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-335A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-336A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-336A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-336A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Hawaiian IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Hawaiian may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-337A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-337A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-337A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against UAT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor UAT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-338A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-338A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-338A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). UAT's Response to Informal Complaint No. 07-S0286699, filed December 3, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-341A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-341A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-341A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. IC 07-S280843, received September 28, 2007. Verizon's Response to Informal Complaint IC 07-S0280843, received December 11, 2007. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-342A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-342A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-342A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC 07-S0283098, received October 5, 2007. Embarq's Response to Informal Complaint IC 07-S0283098, received December 4, 2007. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-343A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-343A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-343A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-344A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-344A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-344A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Vista International's Response to Informal Complaint No. IC 07-S0283096, received December 21, 2007. AT&T Corporation responded on behalf of Vista International. If Complainant is unsatisfied
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-353A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-353A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-353A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Startec Global Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-354A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-354A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-354A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cavalier Telephone, LLC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-355A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-355A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-355A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against American Telecommunications Systems, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor ATS may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-357A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-357A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-357A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NSBI's Response to Informal Complaint No. 07-S0286926, received January 24, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-358A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-358A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-358A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). TWC's Response to Informal Complaint No. IC 07-S0287383, received January 11, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-359A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-359A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-359A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against American Telecommunications Systems, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor ATS may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-360A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-360A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-360A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-372A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-372A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-372A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Comcast's Response to Informal Complaint No. 07-S001798, received October 16, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-373A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-373A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-373A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Vartec's Response to Informal Complaint No. IC 07-S001807, received October 26, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-374A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-374A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-374A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 07-S001806, received October 19, 2007. Verizon's Response to Informal Complaint No. 07-S001806, received December 14, 2007. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-375A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-375A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-375A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 07-S0285458, received November 29, 2007. Verizon's Response to Informal Complaint No. 07-S0285458, received January 7, 2008. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-376A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-376A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-376A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDCB's Response to Informal Complaint No. 07-S0285280, received October 24, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-381A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-381A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-381A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 07-S0282535, received August 20, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-399A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-399A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-399A1.txt
  • switch domestic part of a long distance service which, as mentioned above, one cannot do. We find that AT&T has failed to produce clear and convincing evidence of a valid authorized carrier change by Complainant. Therefore, we find that AT&T's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss AT&T's liability below. Pursuant to Section 64.1170(b) our rules, AT&T must forward to NECC an amount equal to 150% of all charges paid by the subscriber to AT&T along with copies of any telephone bills issued from AT&T to the Complainant. Within ten days of receipt of this amount, NECC shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-400A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-400A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-400A1.txt
  • not switched until July 19, 2007, when the Complainant contacted the Verizon business office a second time to request Verizon for regional toll service and Verizon Long Distance for long distance service. We find, therefore, that Verizon, caused an unreasonable delay in the execution of the switch of Complainant's services in violation of our carrier change rules. Pursuant to Section 64.1170(g) our rules, Verizon shall reimburse the subscriber for all charges paid by the subscriber to the unauthorized carrier. We have determined that Complainant is entitled to absolution for the charges incurred during the first thirty days after the unreasonable delay occurred and that neither Verizon nor AT&T may pursue any collection against Complainant for those charges. Moreover, any charges imposed
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-411A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-411A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-411A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC 07-S0276098, filed April 2, 2007. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Notice of Informal Complaint No. IC 07-S0276098, to Qwest from the Deputy Chief, Division, CGB, dated May 22, 2007. See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-413A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-413A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-413A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC 07-S0279038, filed June 22, 2007. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Notice of Informal Complaint No. IC 07-S0279038 to Primo from the Deputy Chief, Division, CGB, dated July 3, 2007. Primo's
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-476A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-476A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-476A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither IDT nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-491A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-491A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-491A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint Communications Company, L.P. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-539A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-539A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-539A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-636A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-636A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-636A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Startec Global Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-637A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-637A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-637A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 07-S0284368, received November 7, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-638A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-638A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-638A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Accxx Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Accxx may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-639A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-639A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-639A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Virtual Reach Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Virtual Reach may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-640A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-640A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-640A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Consumer Telecom's Response to Informal Complaint No. 07-S0285701, received December 12, 2007. See 47 C.F.R. � 64.1120(c)(3)(iii). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-641A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-641A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-641A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Comcast's Response to Informal Complaint No. IC 07-S0286604, received December 20, 2007. Verizon's Response to Informal Complaint IC 07-S0286604, received February 25, 2008. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-642A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-642A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-642A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). OneLink's Response to Informal Complaint No. 07-S0286931, received January 18, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-643A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-643A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-643A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Network Connections USA, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Network Connections may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-644A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-644A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-644A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Consumer Telecom's Response to Informal Complaint No. 07-S0287272, received February 19, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-645A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-645A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-645A1.txt
  • is presumed to be clear and convincing evidence of a violation. Therefore, we find that LDC's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss LDC's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, LDC must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to LDC along with copies of any telephone bills issued from LDC to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-646A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-646A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-646A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BNLD's Response to Informal Complaint No. 07-S0288128, received March 11, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-647A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-647A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-647A1.txt
  • agency (LOA) was signed and processed. Horizon's LOA, however, includes an inducement in violation of our rules. We find that Horizon has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Horizon's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Horizon's liability below. Pursuant to Section 64.1170(b) our rules, Horizon must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Horizon along with copies of any telephone bills issued from Horizon to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-648A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-648A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-648A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Telrite Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Telrite may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-649A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-649A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-649A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Reduced Rate's Response to Informal Complaint No. 07-S0289053, received February 29, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-654A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-654A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-654A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cavalier Telephone IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cavalier Telephone may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-655A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-655A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-655A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CNBI's Response to Informal Complaint No. 08-S0289066, filed February 24, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-656A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-656A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-656A1.txt
  • collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NorthStar IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the Complainant and neither their authorized carrier nor NorthStar may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. IT IS FURTHER
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-657A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-657A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-657A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NSBI's Response to Informal Complaint No. 07-S001911, filed February 7, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-658A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-658A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-658A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against BNLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-659A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-659A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-659A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv's Response to Informal Complaint No. 08-S0289058, received February 5, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-660A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-660A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-660A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). America Net's Response to Informal Complaint No. 08-S001915, filed January 28, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-661A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-661A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-661A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NCT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-662A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-662A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-662A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NCT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NCT may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-663A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-663A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-663A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Comcast's Response to Informal Complaint No. 07-S0287469, received January 25, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-664A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-664A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-664A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). RRLD's Response to Informal Complaint No. 08-S001920, filed February 20, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-665A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-665A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-665A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint Nextel's Response to Informal Complaint No. IC 07-S0285705, received December 13, 2007. AT&T's Response to Informal Complaint IC 07-S0285705, received January 15, 2008. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-666A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-666A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-666A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDCB's Response to Informal Complaint No. 08-S0290191, received February 5, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-667A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-667A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-667A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NCT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-675A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-675A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-675A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-676A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-676A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-676A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BNLD's Response to Informal Complaint No. 08-S0290878, received March 11, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-677A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-677A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-677A1.txt
  • CSP did not submit a third party verification or letter of agency, as required by our rules. We find that CSP has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that CSP's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss CSP's liability below. Pursuant to Section 64.1170(b) our rules, CSP must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to CSP along with copies of any telephone bills issued from CSP to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-678A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-678A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-678A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Preferred Long Distance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Preferred Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-679A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-679A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-679A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Long Distance Savings's Response to Informal Complaint No. 08-S0291507, received March 5, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-680A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-680A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-680A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Clear World's Response to Informal Complaint No. 07-S001869, received December 28, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-681A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-681A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-681A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv's Response to Informal Complaint No. 08-S001926, received February 7, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-682A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-682A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-682A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv's Response to Informal Complaint No. 08-S001954, received March 17, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-685A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-685A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-685A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CNBI's Response to Informal Complaint No. 07-S0287274, received February 1, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-686A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-686A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-686A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against OneLink Communications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-687A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-687A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-687A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv Communication Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Silv Communication Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-688A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-688A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-688A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NSBI's Response to Informal Complaint No. 08-S0288960, received February 24, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-689A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-689A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-689A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel's Response to Informal Complaint No. IC 08-S0289041, received January 29, 2008 AT&T's Response to Informal Complaint IC 08-S0289041, received March 14, 2008. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-690A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-690A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-690A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cavalier Telephone, LLC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-691A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-691A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-691A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-692A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-692A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-692A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. IC 07-S0287765, received January 23, 2008. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-693A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-693A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-693A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global Communications Response to Informal Complaint No. IC 07-S0287765, received February 8, 2008. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-694A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-694A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-694A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI, Inc.'s Response to Informal Complaint No. IC 07-S001855, received December 11, 2007. AT&T, Inc.'s Response to Informal Complaint IC 07-S001855, received January 24, 2008.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-695A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-695A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-695A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC 07-S0286115, received November 16, 2007. Verizon's Response to Informal Complaint IC 07-S0286115, received January 31, 2008. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-696A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-696A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-696A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-698A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-698A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-698A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). RRLD's Response to Informal Complaint No. 07-S0287769, filed February 8, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-699A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-699A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-699A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NSB IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NSB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-700A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-700A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-700A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-714A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-714A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-714A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Horizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Horizon may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-715A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-715A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-715A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 07-S001836, received November 26, 2007. AT&T's Response to Informal Complaint No. 07-S001836, received January 15, 2008. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-716A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-716A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-716A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). UAT, Inc.'s Response to Informal Complaint No. 08-S0289059, received January 23, 2008. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-717A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-717A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-717A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDA's Response to Informal Complaint No. 08-S0289529, received January 29, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-718A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-718A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-718A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Cavalier's Response to Informal Complaint No. 07-FS0284965S, received November 16, 2007. Qwest's Response to Informal Complaint No. 07-F0284965S, received December 10, 2007. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-719A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-719A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-719A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv's Response to Informal Complaint No. 08-S0289049, received February 1, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-720A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-720A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-720A1.txt
  • whether a fee will apply to the change in the subscriber's preferred carrier. We find that Main Street has failed to produce clear and convincing evidence of a valid authorized carrier change by Complainant. Therefore, we find that Main Street's actions resulted in an unauthorized change in Complainant's telecommunications service and we discuss Main Street's liability below. Pursuant to Section 64.1170(b) our rules, Main Street must forward to Qwest an amount equal to 150% of all charges paid by the subscriber to Main Street along with copies of any telephone bills issued from Main Street to the Complainant. Within ten days of receipt of this amount, Qwest shall provide a refund or credit to Complainant in the amount of 50% of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-721A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-721A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-721A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Consumer Telecom's Response to Informal Complaint No. 08-S0289201, received February 29, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-722A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-722A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-722A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. IC 08-S0289721, received February 27, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-723A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-723A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-723A1.txt
  • with Cordia's response and find that Cordia's verifier marketed Cordia services, in violation of our rules. We find that Cordia has failed to produce clear and convincing evidence of a valid authorized carrier change by Complainant. Therefore, we find that Cordia's actions resulted in an unauthorized change in Complainant's telecommunications service and we discuss Cordia's liability below. Pursuant to Section 64.1170(b) our rules, Cordia must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Cordia along with copies of any telephone bills issued from Cordia to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-725A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-725A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-725A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against World-Link Solutions IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor World-Link may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-726A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-726A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-726A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NSBI's Response to Informal Complaint No. 08-S0290728, received March 11, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-727A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-727A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-727A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv's Response to Informal Complaint No. 08-S0290729, received February 21, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-728A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-728A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-728A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CNBI's Response to Informal Complaint No. 08-S0290818, received March 11, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-729A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-729A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-729A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NLDS's Response to Informal Complaint No. 08-S0291137, received March 6, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-730A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-730A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-730A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CloseCall America, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor CloseCall may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-731A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-731A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-731A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NSBI's Response to Informal Complaint No. 08-S0290728, received March 11, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-733A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-733A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-733A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Zoom-i-Net Communications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor ZIN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-784A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-784A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-784A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC 07-S001816, filed September 21, 2007. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Notice of Informal Complaint No. IC 07-S001816 to AT&T Corporation from the Deputy Chief, Division, CGB, dated September 28, 2007.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-812A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-812A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-812A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither IDT nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-830A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-830A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-830A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cavalier Global Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-918A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-918A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-918A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against UAT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor UAT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-972A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-972A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-972A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response on behalf of BellSouth to Informal Complaint No. IC 08-S0290197, received February 22, 2008. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-973A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-973A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-973A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Broadwing Communications, LLC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Broadwing Communications, LLC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-976A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-976A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-976A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Primo IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Primo may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-977A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-977A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-977A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Horizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Horizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-978A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-978A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-978A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 08-S0290194, received February 8, 2008 AT&T's Response to Informal Complaint IC 08-S0290194, received March 19, 2008. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-979A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-979A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-979A1.txt
  • against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Line Systems IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the Complainant and neither their authorized carrier nor Line Systems may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. IT IS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-980A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-980A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-980A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CNBI's Response to Informal Complaint No. 08-S0289722, filed March 17, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-981A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-981A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-981A1.txt
  • collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UAT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the Complainant and neither their authorized carrier nor UAT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. IT IS FURTHER
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-982A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-982A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-982A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VLD's Response to Informal Complaint No. 08-S0290727, filed March 11, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-983A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-983A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-983A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). America Net's Response to Informal Complaint No. 08-S001962, received April 4, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-984A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-984A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-984A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv's Response to Informal Complaint No. 08-S001958, received April 7, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-985A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-985A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-985A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VarTec's Response to Informal Complaint No. IC 08-S0288865, received February 13, 2008. AT&T's Response to Informal Complaint IC 08-S0288865, received March 21, 2008. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-986A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-986A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-986A1.txt
  • is presumed to be clear and convincing evidence of a violation. Therefore, we find that Cavalier's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Cavalier's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, Cavalier must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Cavalier along with copies of any telephone bills issued from Cavalier to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-987A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-987A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-987A1.txt
  • unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Business Network Long Distance, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-988A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-988A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-988A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cordia Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-989A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-989A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-989A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Consumer Telecom's Response to Informal Complaint No. 08-S0290877, received February 26, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-990A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-990A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-990A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cordia Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-992A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-992A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-992A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. 08-S0291506, received March 26, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-993A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-993A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-993A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Horizon Telecom, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Horizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-994A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-994A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-994A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against McLeadUSA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor McLeadUSA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-995A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-995A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-995A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 07-S001902, received January 24, 2008. Hawaiian's Response to Informal Complaint No. 07-S001902, received March 24, 2008. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-996A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-996A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-996A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest Communications Corp. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Qwest Communications Corp. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-997A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-997A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-997A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-998A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-998A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-998A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NALD's Response to Informal Complaint No. 08-S0292157, received April 8, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-999A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-999A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-999A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 07-S001889, received November 27, 2007. Verizon's Response to Informal Complaint No. 07-S001889, received March 19, 2008. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1093A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1093A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1093A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC 08-S0294769, filed November 6, 2008. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Notice of Informal Complaint No. IC 08-S0294769 to Mediacom from the Deputy Chief, Division, dated November 20, 2008. See Division Order,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1094A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1094A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1094A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC 08-S0294950, filed December 16, 2008. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Notice of Informal Complaint No. 08-S0294950 to MCI from the Deputy Chief, Division, CGB, dated December 31, 2008. See also
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1097A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1097A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1097A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Silv IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Silv may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1133A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1133A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1133A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBA's Response to Informal Complaint No. 08-S002117, received August 14, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1134A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1134A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1134A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NCT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1135A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1135A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1135A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Silv ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants' are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainants and neither their authorized carrier nor Silv may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1136A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1136A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1136A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Telrite Telephone IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Telrite may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1137A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1137A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1137A1.txt
  • find that TCNC's verifier failed to obtain separate authorization for each service, as required by our rules. We find that TCNC has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that TCNC's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss TCNC's liability below. Pursuant to Section 64.1170(b) our rules, TCNC must forward to Embarq an amount equal to 150% of all charges paid by the subscriber to TCNC. Therefore, TCNC must forward to Embarq 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Embarq shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1138A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1138A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1138A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Spectrotel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Spectrotel may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1139A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1139A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1139A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Onelink's Response to Informal Complaint No. IC 08-S0294693, received January 12, 2009 . See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1140A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1140A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1140A1.txt
  • unauthorized changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against QCC Telecom, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainants' authorized carrier nor QCC may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1141A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1141A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1141A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Birch IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Birch may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1142A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1142A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1142A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Hawaiian Telcom's Response to Informal Complaint No. 08-S0294388, received October 13, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1143A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1143A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1143A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cordia IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1144A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1144A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1144A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Advantage's Response to Informal Complaint No. 09-S0294910, received January 21, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1145A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1145A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1145A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Zoom-i-Net Communications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LSI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1146A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1146A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1146A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Zoom-i-Net Communications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor ConnectTo may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1147A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1147A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1147A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against InfoDial Telecom, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor InfoDial may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1148A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1148A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1148A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If any Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1165A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1165A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1165A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Embarq's Response to Informal Complaint No. IC 08-S002160, received November 12, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1166A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1166A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1166A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Embarq's Response to Informal Complaint No. IC 08-S002119, received November 13, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1168A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1168A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1168A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 08-S002267, received January 26, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1169A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1169A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1169A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against BNLDI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and BNLDI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1170A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1170A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1170A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MLDI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and MLDI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1171A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1171A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1171A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CNBI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and CNBI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1172A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1172A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1172A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 09-S0295403, received April 8, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1173A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1173A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1173A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 09-S0295404, received April 20, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1174A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1174A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1174A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 09-S0295416, received May 1, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1175A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1175A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1175A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Consumer's Response to Informal Complaint No. IC 09-S0295232, received March 16, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1176A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1176A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1176A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against ATS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and ATS may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1177A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1177A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1177A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 09-S002278, received March 27, 2009. AT&T, Inc.'s Response to Informal Complaint No. 09-S002278, received May 1, 2009. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1178A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1178A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1178A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Connect's Response to Informal Complaint No. 09-S0295310, received April 22, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1179A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1179A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1179A1.txt
  • that the person on the call wanted to make the carrier change, in violation of our rules. We find that LDS has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that LDS's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss LDS's liability below. Pursuant to Section 64.1170(b) our rules, LDS must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to LDS along with copies of any telephone bills issued from LDS to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1180A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1180A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1180A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 09-S0295359, received April 20, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1181A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1181A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1181A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 09-S002300, received March 6, 2009. AT&T, Inc.'s Response to Informal Complaint No. 09-S002300, received April 30, 2009. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1182A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1182A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1182A1.txt
  • change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Communications Network Billing, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the Communications Network Billing, Inc. nor the authorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1183A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1183A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1183A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If either Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1185A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1185A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1185A1.txt
  • change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Reduced Rate Long Distance ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the Reduced Rate Long Distance nor the authorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1186A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1186A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1186A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. IC 08-S002229, received January 6, 2009. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1187A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1187A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1187A1.txt
  • for the time period in question. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T, Inc. IS GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unreasonable delay occurred and AT&T nor MCI may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1188A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1188A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1188A1.txt
  • the time of the alleged unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Verizon IS GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unreasonable delay occurred and neither Cavalier nor Verizon may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1189A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1189A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1189A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global Crossing Telecommunications, Inc.'s Response to Informal Complaint No. IC 08-S0294925, received January 23, 2009. AT&T, Inc.'s Response to Informal Complaint No. IC 08-S0294925, received
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1190A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1190A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1190A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VarTec Telecom's Response to Informal Complaint No. IC 08-S0294904, received December 30, 2008. Verizon's Response to Informal Complaint No. IC 08-S0294904, received March 27, 2009.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1191A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1191A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1191A1.txt
  • that the third party verifier ``confirm that the person on the call is authorized to make the carrier change.'' We conclude RRLD has failed to produce clear and convincing evidence. Therefore, we find that RRLD's actions did result in an unauthorized change in Complainant's telecommunications service and we discuss LDS's liability below. Accordingly we grant Complainant's complaint. Pursuant to Section 64.1170(b) our rules, RRLD must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to RRLD along with copies of any telephone bills issued from RRLD to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1192A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1192A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1192A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If any Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1194A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1194A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1194A1.txt
  • unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Legent Communications Corporation d/b/a Long Distance Services ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the LDS nor the authorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1196A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1196A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1196A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Consumer Telecom, Inc.'s Response to Informal Complaint No. 08-S0294890, received December 29, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1197A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1197A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1197A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against New Century Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Birch Communications nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1405A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1405A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1405A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MLDI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and MLDI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1406A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1406A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1406A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against VLD, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor VLD may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1407A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1407A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1407A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NLDS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NLDS may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1408A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1408A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1408A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1410A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1410A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1410A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global Crossing's Response to Informal Complaint No. 09-S0295299, received April 17, 2009. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1411A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1411A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1411A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Cheap2Dial's Response to Informal Complaint No. 09-S002337, received April 20, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1413A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1413A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1413A1.txt
  • is presumed to be clear and convincing evidence of a violation. Therefore, we find that NCT's actions resulted in a violation of the Commission's carrier change rules and we discuss NCT's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, NCT must forward to AT&T, Inc. (AT&T) an amount equal to 150% of all charges paid by the subscriber to NCT along with copies of any telephone bills issued from NCT to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1414A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1414A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1414A1.txt
  • is presumed to be clear and convincing evidence of a violation. Therefore, we find that NALD's actions resulted in a violation of the Commission's carrier change rules and we discuss NALD's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, NALD must forward to AT&T, Inc. (AT&T) an amount equal to 150% of all charges paid by the subscriber to NALD along with copies of any telephone bills issued from NALD to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1462A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1462A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1462A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in CTI carrier). CTI's Response to Informal Complaint No. 09-S0295764, received June 5, 2009. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1464A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1464A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1464A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1465A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1465A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1465A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CNBI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and CNBI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1466A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1466A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1466A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). UCPI's Response to Informal Complaint No. 09-S002389, received May 20, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1467A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1467A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1467A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1468A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1468A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1468A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and LDC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1469A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1469A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1469A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1470A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1470A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1470A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Comtel's Response to Informal Complaint No. 09-S0295667, received May 18, 2009. Qwest Communications Inc.'s Response to Informal Complaint No. 09-S0295667, received June 18 2009. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1471A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1471A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1471A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SCLDI's Response to Informal Complaint No. 09-S0296019, received June 18, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1472A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1472A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1472A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1473A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1473A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1473A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Universal Call Plan, Inc.'s Response to Informal Complaint No. IC 09-S0295780, received May 19, 2009. If Complainant is unsatisfied with the resolution of its complaint,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1475A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1475A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1475A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Long Distance Consolidated Billing's Response to Informal Complaint No. 09-S0295630, received April 28, 2009. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1476A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1476A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1476A1.txt
  • on the call could have been confirming authorization only for incurring charges. The possibility of the person on the call only confirming authorization to incur charges would not meet the specific procedural requirement that the third party verifier ``confirm that the person on the call is authorized to make the carrier change.'' Accordingly we grant Complainant's complaint. Pursuant to Section 64.1170(b) our rules, NLDS must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to NLDS along with copies of any telephone bills issued from NLDS to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1477A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1477A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1477A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. IC 09-S0295163, received February 19, 2009. Hawaiian Telecom's Response to Informal Complaint No. IC 09-S0295163, received June 9,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1478A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1478A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1478A1.txt
  • days is presumed to be clear and convincing evidence of a violation. Therefore, we find that BNLD's actions resulted in a violation of our carrier change rules, and we discuss BNLD's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, BNLD must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to BNLD along with copies of any telephone bills issued from BNLD to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1479A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1479A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1479A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Communications Network Billing, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and that neither AT&T nor CNB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-150A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-150A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-150A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Startec Global Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Startec Global Communications may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-151A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-151A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-151A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. 08-S0294521, received October 30, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-152A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-152A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-152A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. IC 08-S0293864, received August 26, 2008. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-153A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-153A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-153A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Advantage Telecommunications's Response to Informal Complaint No. IC 08-S0294709, received December 24, 2008. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-154A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-154A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-154A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sure Connection's Response to Informal Complaint No. IC 08-S002231, received December 17, 2008. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-155A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-155A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-155A1.txt
  • the call was authorized to change local and intraLATA service, as required by our rules. We find that Clearworld has failed to produce clear and convincing evidence of a valid authorized carrier change by Complainant. Therefore, we find that Clearworld's actions did result in an unauthorized change in Complainant's telecommunications service and we discuss Clearworld's liability below. Pursuant to Section 64.1170(b) our rules, Clearworld must forward to the authorized carrier an amount equal to 150% of all charges paid by the subscriber to Clearworld along with copies of any telephone bills issued from Clearworld to the Complainant. Within ten days of receipt of this amount, the authorized carrier shall provide a refund or credit to Complainant in the amount of 50%
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-156A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-156A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-156A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon Long Distance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Yestel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-157A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-157A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-157A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Comcast nor AT&T, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-158A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-158A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-158A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI, Inc.'s Response to Informal Complaint No. IC 08-S0294559, received December 2, 2008. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-159A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-159A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-159A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI, Inc.'s Response to Informal Complaint No. IC 08-S0294558, received November 24, 2008. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-160A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-160A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-160A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against TeleUno, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor TeleUno may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-161A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-161A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-161A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI, Inc.'s Response to Informal Complaint No. IC 08-S0294190, received October 7, 2008. Verizon's Response to Informal Complaint No. IC 08-S0294370, received December 9, 2008.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-163A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-163A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-163A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI, Inc.'s Response to Informal Complaint No. IC 08-S0294508, received November 10, 2008. Qwest's Response to Informal Complaint No. IC 08-S0294508, received December 12, 2008.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1647A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1647A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1647A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1648A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1648A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1648A1.txt
  • TPV submitted by OneLink with its response and find that the third party verifier failed to confirm that the person on the call was authorized to make the carrier change, as required by our rules. Therefore, we find that OneLink's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss OneLink's liability below. Pursuant to Section 64.1170(b) our rules, OneLink must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to OneLink along with copies of any telephone bills issued from OneLink to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1649A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1649A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1649A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OneLink IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-164A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-164A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-164A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Call for Less, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Call for Less, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1650A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1650A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1650A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDDI's Response to Informal Complaint No. 09-S002366, received April 22, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1651A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1651A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1651A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against QCC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor QCC may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1652A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1652A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1652A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Verizon may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1654A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1654A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1654A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NCT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1655A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1655A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1655A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UAT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor UAT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1656A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1656A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1656A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Quasar IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Quasar may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1657A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1657A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1657A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Quasar IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Quasar may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1658A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1658A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1658A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MLDI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and MLDI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1659A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1659A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1659A1.txt
  • the call is authorized to make the carrier change.'' Accordingly, we grant Complainant's complaint. We find that NLDS has failed to produce clear and convincing evidence of a valid authorized carrier change by the Complainant. Therefore, we find that NLDS's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss NLDS's liability below. Pursuant to Section 64.1170(b) our rules, NLDS must forward to the AT&T an amount equal to 150% of all charges paid by the subscriber to NLDS along with copies of any telephone bills issued from NLDS to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-165A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-165A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-165A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1660A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1660A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1660A1.txt
  • unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Silv Communication Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Silv Communications Inc. may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1661A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1661A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1661A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Clear Rate IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Clear Rate may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1662A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1662A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1662A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Mainstreet's Response to Informal Complaint No. 09-S002347, received April 21, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1663A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1663A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1663A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cordia IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1664A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1664A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1664A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NLDS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NLDS may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1665A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1665A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1665A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Cheap2Dial's Response to Informal Complaint No. 09-S0296011, received July 9, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1666A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1666A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1666A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Silv IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Silv may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1668A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1668A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1668A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NECC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NECC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1669A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1669A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1669A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against BNLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and BNLD may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-166A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-166A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-166A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against New Century Telecom, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Verizon nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1671A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1671A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1671A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ATS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor ATS may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1672A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1672A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1672A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against UTI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and UTI Communications Inc. may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1676A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1676A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1676A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Sage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1677A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1677A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1677A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NLDS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NLDS may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1678A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1678A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1678A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ONETouch's Response to Informal Complaint No. 09-S0295272, received March 25, 2009. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1679A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1679A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1679A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Advantage Telecommunications's Response to Informal Complaint No. IC 08-S002233, received June 19, 2009. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-167A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-167A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-167A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VarTec Telecom's Response to Informal Complaint No. IC 08-S002197, received November 12, 2008. AT&T's Response to Informal Complaint IC 08-S002197, received December 18, 2008. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1680A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1680A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1680A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). United American Technologies's Response to Informal Complaint No. IC 08-S002247, received January 8, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1681A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1681A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1681A1.txt
  • on the call could have been confirming authorization only for incurring charges. The possibility of the person on the call only confirming authorization to incur charges would not meet the specific procedural requirement that the third party verifier ``confirm that the person on the call is authorized to make the carrier change.'' Accordingly we grant Complainants' complaints. Pursuant to Section 64.1170(b) our rules, Silv must forward to Qwest an amount equal to 150% of all charges paid by the subscriber to Silv along with copies of any telephone bills issued from Silv to the Complainant. Within ten days of receipt of this amount, Qwest shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1682A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1682A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1682A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cordia Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Cordia nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1683A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1683A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1683A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Startec Global Communications may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1684A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1684A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1684A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier ABA Net, LLC nor AT&T, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1685A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1685A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1685A1.txt
  • on the call could have been confirming authorization only for incurring charges. The possibility of the person on the call only confirming authorization to incur charges would not meet the specific procedural requirement that the third party verifier ``confirm that the person on the call is authorized to make the carrier change.'' Accordingly we grant Complainant's complaint. Pursuant to Section 64.1170(b) our rules, NSB must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to NSB along with copies of any telephone bills issued from NSB to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1686A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1686A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1686A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Startec Global Communications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1687A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1687A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1687A1.txt
  • days is presumed to be clear and convincing evidence of a violation. Therefore, we find that Primus's actions resulted in a violation of our carrier change rules, and we discuss Primus's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, Primus must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Primus along with copies of any telephone bills issued from Primus to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1688A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1688A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1688A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Main Street's Response to Informal Complaint No. IC 09-S002410, received June 22, 2009. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1689A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1689A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1689A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Preferred Long Distance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither PLD nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-168A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-168A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-168A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Business Network Long Distance's Response to Informal Complaint No. IC 08-S00211, received August 5, 2008. Verizon's Response to Informal Complaint No. IC 08-S00211, received September
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1690A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1690A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1690A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Integrated Services Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred ISI nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1691A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1691A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1691A1.txt
  • the call is authorized to make the carrier change.'' Accordingly, we grant Complainant's complaint. We find that NSB has failed to produce clear and convincing evidence of a valid authorized carrier change by the Complainant. Therefore, we find that NSB's actions resulted in a unauthorized change in Complainant's telecommunications service provider and we discuss NSB's liability below. Pursuant to Section 64.1170(b) our rules, NSB must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to NSB along with copies of any telephone bills issued from NSB to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1692A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1692A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1692A1.txt
  • the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Silv Communication, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the Silv nor the authorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1693A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1693A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1693A1.txt
  • the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against United Telecom, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the UTI nor the authorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1698A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1698A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1698A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 09-S002399, received June 15, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1699A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1699A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1699A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in SBA carrier). SBA's Response to Informal Complaint No. 09-S0295785, received June 10, 2009. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-169A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-169A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-169A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI, Inc.'s Response to Informal Complaint No. IC 08-S0294370, received October 22, 2008. Verizon's Response to Informal Complaint No. IC 08-S0294370, received December 9, 2008.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1700A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1700A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1700A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against UAT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor UAT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1701A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1701A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1701A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MSTC's Response to Informal Complaint No. 09-S0296003, received June 23, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1702A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1702A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1702A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against BRW IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and BRW may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1703A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1703A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1703A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 09-S0295818, received May 22, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1705A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1705A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1705A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). KTNT's Response to Informal Complaint No. 09-S0295819, received June 3, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1706A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1706A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1706A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1707A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1707A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1707A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against PLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and PLD may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1708A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1708A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1708A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MSTC's Response to Informal Complaint No. 09-S002417, received June 29, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1710A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1710A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1710A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in Spectrotel carrier). Spectrotel's Response to Informal Complaint No. 09-S0296009, received July 13, 2009. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1711A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1711A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1711A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Comcast IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Comcast may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1713A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1713A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1713A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 09-S0295298, received April 1, 2009. Verizon's Response to Informal Complaint No. 09-S0295298, received June 30, 2009. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1714A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1714A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1714A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CNBI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and CNBI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1715A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1715A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1715A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Silv ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Silv may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1716A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1716A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1716A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 09-S002359, received May 7, 2009. AT&T, Inc.'s Response to Informal Complaint No. 09-S002359, received July 1, 2009. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1887A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1887A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1887A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Credo's Response to Informal Complaint No. IC 09-S0295459, received May 1, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1890A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1890A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1890A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1892A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1892A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1892A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against American Select IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor American Select may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1893A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1893A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1893A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against MLDI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor MLDI may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1894A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1894A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1894A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1895A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1895A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1895A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cordia IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1896A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1896A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1896A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cordia IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1897A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1897A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1897A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LSI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LSI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1898A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1898A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1898A1.txt
  • does not contain an electronic signature and it also includes an inducement in violation of our rules. We find that FRLD has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that FRLD's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss FRLD's liability below. Pursuant to Section 64.1170(b) our rules, FRLD must forward to AT&T, Inc. (AT&T) an amount equal to 150% of all charges paid by the subscriber to FRLD along with copies of any telephone bills issued from FRLD to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1899A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1899A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1899A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against FRLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor FRLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1900A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1900A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1900A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDMI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LDMI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1901A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1901A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1901A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LSI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LSI may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1902A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1902A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1902A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NSBI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NSBI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1903A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1903A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1903A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1904A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1904A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1904A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cordia IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1905A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1905A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1905A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WilTel's Response to Informal Complaint No. 08-S002048, filed July 8, 2008. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1906A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1906A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1906A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1907A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1907A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1907A1.txt
  • unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Silv Communication Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Silv may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1908A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1908A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1908A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NLDS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NLDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1909A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1909A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1909A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CRC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor CRC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1910A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1910A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1910A1.txt
  • 30-days is presumed to be clear and convincing evidence of a violation. Therefore, we find that LDC's actions resulted in unauthorized changes in Complainants' telecommunications service providers and we discuss LDC's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, LDC must forward to the authorized carriers an amount equal to 150% of all charges paid by the subscriber to LDC. According to the complaints, LDC must forward to the authorized carriers the amounts, along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt of this amount, the authorized
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1911A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1911A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1911A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Consumer's Response to Informal Complaint No. IC 09-S0296012, received July 9, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1912A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1912A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1912A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Silv IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1913A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1913A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1913A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NCT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1914A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1914A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1914A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NCT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1915A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1915A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1915A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Quasar IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Quasar may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1918A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1918A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1918A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against UTI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor UTI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1919A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1919A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1919A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Universal's Response to Informal Complaint No. 09-S0296409, received August 17, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1920A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1920A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1920A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Preferred IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Preferred may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1921A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1921A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1921A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CRC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor CRC may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1923A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1923A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1923A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NCTI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NCTI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1924A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1924A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1924A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint Nextel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1925A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1925A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1925A1.txt
  • states that authorization was received through third party verifications (TPVs). In each case, TeleDias's verifier failed to confirm that the person on the TPV was authorized to make a carrier change, in violation of our rules. Therefore, we find that TeleDias's actions resulted in unauthorized changes in Complainants' telecommunications service providers and we discuss TeleDias's liability below. Pursuant to Section 64.1170(b) our rules, TeleDias must forward to the authorized carriers an amount equal to 150% of all charges paid by the subscriber to TeleDias. According to the complaints, TeleDias must forward to the authorized carriers the amounts, along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt of this amount, the authorized
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1927A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1927A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1927A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Long Distance Mart, Inc.'s Response to Informal Complaint No. IC 09-S002455, received July 9, 2009. If any Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1947A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1947A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1947A1.txt
  • time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Communications Network Billing, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the CNB nor the authorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1948A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1948A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1948A1.txt
  • the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Silv Communication, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the Silv nor the authorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1949A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1949A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1949A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC 08-S002239, received January 9, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1950A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1950A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1950A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. IC 09-S002407, received June 17, 2009. Vonage's Response to Informal Complaint No. IC 09-S002407, received August 4, 2009.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1951A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1951A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1951A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. IC 09-S0295805, received June 4, 2009. Verizon's Response to Informal Complaint No. IC 9-S0295805, received August 7, 2009.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1952A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1952A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1952A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. IC 09-S002322, received March 24, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1953A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1953A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1953A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Clear Rate America, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Clear Rate may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1954A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1954A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1954A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Cordia ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Cordia may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1955A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1955A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1955A1.txt
  • the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Silv Communication, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the Silv nor the authorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1956A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1956A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1956A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Cheap2Dial's Response to Informal Complaint No. 09-S002320, received March 23, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1957A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1957A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1957A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDCs IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and LDCs may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2105A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2105A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2105A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. IC 09-S002387, received May 20, 2009. Verizon's Response to Informal Complaint No. IC 09-S002387, received August 7, 2009.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2106A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2106A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2106A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. IC 09-S002486, received August 21, 2009. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2107A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2107A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2107A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier Primus Telecommunications nor AT&T, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2108A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2108A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2108A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier Global Crossing Telecommunications nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2110A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2110A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2110A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier Sprint Nextel Corporation nor AT&T, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2112A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2112A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2112A1.txt
  • of the complaint and PNG responded on August 6, 2009. We have reviewed the response submitted by PNG. PNG did not submit a third party verification or letter of agency, as required by our rules. Therefore, we find that PNG's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss PNG's liability below. Pursuant to Section 64.1170(b) our rules, PNG must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to PNG along with copies of any telephone bills issued from PNG to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2114A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2114A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2114A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDC Telecommunications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and that neither AT&T nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2116A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2116A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2116A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor IBN Intertele may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2141A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2141A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2141A1.txt
  • is presumed to be clear and convincing evidence of a violation. Therefore, we find that VoiceNet's actions resulted in a violation of the Commission's carrier change rules and we discuss VoiceNet's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, VoiceNet must forward to FreedomStar Communications (FreedomStar) an amount equal to 150% of all charges paid by the subscriber to VoiceNet along with copies of any telephone bills issued from VoiceNet to the Complainant. Within ten days of receipt of this amount, FreedomStar shall provide a refund or credit to Complainant in the amount of 50% of all
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2142A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2142A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2142A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NSBI's Response to Informal Complaint No. 09-S0296350, received August 6, 2009. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2143A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2143A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2143A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv's Response to Informal Complaint No. 09-S0296113, received July 10, 2009. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2306A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2306A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2306A1.txt
  • need a minute of your time to verify and confirm your account information.'' The purpose of the call is to obtain verification and authorization to switch carriers, and not to ``verify and confirm account information.'' Therefore, we find that MLDI's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss MLDI's liability below. Pursuant to Section 64.1170(b) our rules, MLDI must forward to DC Communications an amount equal to 150% of all charges paid by the subscriber to MLDI along with copies of any telephone bills issued from MLDI to the Complainant. Within ten days of receipt of this amount, DC Communications shall provide a refund or credit to Complainant in the amount of 50% of all
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2307A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2307A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2307A1.txt
  • need a moment of your time to verify and confirm your account information.'' The purpose of the call is to obtain verification and authorization to switch carriers, and not to ``verify and confirm account information.'' Therefore, we find that CNBI's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss CNBI's liability below. Pursuant to Section 64.1170(b) our rules, CNBI must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to CNBI along with copies of any telephone bills issued from CNBI to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2308A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2308A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2308A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against TeleUno IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor TeleUno may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2309A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2309A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2309A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against TeleUno IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor TeleUno may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2310A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2310A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2310A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Clearworld IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Clearworld may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2311A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2311A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2311A1.txt
  • NCT with its response. NCT's verifier, failed to convey that long distance service includes international calls. We find that NCT has failed to produce clear and convincing evidence of a valid authorized carrier change by Complainant. Therefore, we find that NCT's actions resulted in an unauthorized change in Complainant's telecommunications service and we discuss NCT's liability below. Pursuant to Section 64.1170(b) our rules, NCT must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to NCT along with copies of any telephone bills issued from NCT to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2312A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2312A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2312A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2313A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2313A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2313A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). FRLD's Response to Informal Complaint No. 09-S0296419, received August 14, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2314A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2314A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2314A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against TeleDias IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor TeleDias may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2315A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2315A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2315A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against TeleDias IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor TeleDias may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2316A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2316A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2316A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Call for Less's Response to Informal Complaint No. 09-S0296410, received August 18, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2317A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2317A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2317A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CNBI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor CNBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2318A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2318A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2318A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LDA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2319A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2319A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2319A1.txt
  • with NCT's response. NCT's verifier, however, failed to convey that long distance service encompasses international calls. We find that NCT has failed to produce clear and convincing evidence of a valid authorized carrier change by Complainant. Therefore, we find that NCT's actions resulted in an unauthorized change in Complainant's telecommunications service and we discuss NCT's liability below. Pursuant to Section 64.1170(b) our rules, NCT must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to NCT along with copies of any telephone bills issued from NCT to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2320A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2320A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2320A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NCT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2321A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2321A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2321A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2322A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2322A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2322A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NCT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2323A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2323A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2323A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NALD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NALD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2324A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2324A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2324A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Comtel's Response to Informal Complaint No. 08-S0294694, received December 10, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2325A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2325A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2325A1.txt
  • and TeleUno responded on September 21, 2008. TeleUno states that it cannot provide the third party verification. We find that TeleUno has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that TeleUno's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss TeleUno's liability below. Pursuant to Section 64.1170(b) our rules, TeleUno must forward to AT&T, Inc. (AT&T) an amount equal to 150% of all charges paid by the subscriber to TeleUno along with copies of any telephone bills issued from TeleUno to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2326A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2326A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2326A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NSBI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NSBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2327A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2327A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2327A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against BNLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2328A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2328A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2328A1.txt
  • a minute of your time to verify and to confirm your account information.'' The purpose of the call is to obtain verification and authorization to switch carriers, and not to ``verify and confirm account information.'' Therefore, we find that NSBI's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss NSBI's liability below. Pursuant to Section 64.1170(b) our rules, NSBI must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to NSBI along with copies of any telephone bills issued from NSBI to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2329A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2329A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2329A1.txt
  • need a minute of your time to verify and confirm your account information.'' The purpose of the call is to obtain verification and authorization to switch carriers, and not to ``verify and confirm account information.'' Therefore, we find that NLDS's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss NLDS's liability below. Pursuant to Section 64.1170(b) our rules, NLDS must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to NLDS along with copies of any telephone bills issued from NLDS to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2330A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2330A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2330A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Silv ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Silv Communications Inc. may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2333A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2333A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2333A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CRCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor CRCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2334A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2334A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2334A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Silv ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Silv Communications Inc. may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2335A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2335A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2335A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Teleuno's Response to Informal Complaint No. 09-S002415, received July 9, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2336A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2336A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2336A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. 09-S002323, received April 9, 2009. AT&T, Inc.'s Response to Informal Complaint No. 09-S002323, received July 1, 2009. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2337A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2337A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2337A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 09-S0295770, received June 15, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2338A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2338A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2338A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Comtel was notified of the complaint because it purchased substantially all of the assets of Vartec in June 2006, out of Chapter 11 bankruptcy. Vartec
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2341A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2341A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2341A1.txt
  • collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NET IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the Complainant and neither their authorized carrier nor NET may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2342A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2342A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2342A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cordia IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2343A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2343A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2343A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NSBI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NSBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2345A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2345A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2345A1.txt
  • the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Silv Communication, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the Silv nor the authorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2346A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2346A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2346A1.txt
  • have reviewed the TPVs Silv filed with its responses. In each case, the verifier failed to convey that long distance service encompasses all international calls. We conclude that Silv did not provide clear and convincing evidence of valid authorized carrier changes by Complainants. Therefore, Silv violated the Commission's carrier change rules and we discuss Silv's liability below. Pursuant to Section 64.1170(b) our rules, Silv must forward to the authorized carriers an amount equal to 150% of all charges paid by the subscriber to Silv along with copies of any telephone bills issued from Silv to the Complainant. Within ten days of receipt of this amount, the authorized carriers shall provide a refund or credit to Complainant in the amount of 50%
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2347A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2347A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2347A1.txt
  • switch of a customer's authorized carrier - not to verify and confirm one's account information. We find, therefore, that LDAI's TPV included a misleading description of the verification in violation of the Commission's carrier change rules. Therefore, we find that LDAI's actions resulted in an unauthorized change in Complainant's telecommunications service and we discuss LDAI's liability below. Pursuant to Section 64.1170(b) our rules, LDAI must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to LDAI along with copies of any telephone bills issued from LDAI to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2348A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2348A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2348A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Pulse IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Pulse may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2349A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2349A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2349A1.txt
  • unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against TeleDias Communication Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and TeleDias may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2350A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2350A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2350A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. IC 09-S002357, received May 8, 2009. Verizon's Response to Informal Complaint No. IC 09-S002357, received August 7, 2009.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2351A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2351A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2351A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If any Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2352A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2352A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2352A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2353A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2353A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2353A1.txt
  • and authorization of the intent to switch carriers, and not to verify and confirm account information. We find that Silv has failed to produce clear and convincing evidence of a valid authorized carrier change by Complainant. Therefore, we find that Silv's actions resulted in an unauthorized change in Complainant's telecommunications service and we discuss Silv's liability below. Pursuant to Section 64.1170(b) our rules, Silv must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Silv along with copies of any telephone bills issued from Silv to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2354A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2354A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2354A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UAT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor UAT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2355A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2355A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2355A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If any Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2408A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2408A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2408A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cordia Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI, Inc. nor Cordia Communications may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2459A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2459A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2459A1.txt
  • there was a delay in assigning a correct PIC (preferred interexchange carrier) code. We find that this failure by Cox resulted in an unreasonable delay in Complainant's requested switch of services away from AT&T and to Cox. Therefore, we find that Cox's actions were in violation of our carrier change rules, and we discuss Cox's liability below. Pursuant to Section 64.1170(b) our rules, AT&T must forward to Cox an amount equal to 150% of all charges paid by the subscriber to AT&T along with copies of any telephone bills issued from AT&T to the Complainant. Within ten days of receipt of this amount, Cox shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2460A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2460A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2460A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cordia Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Cordia Corporation may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2461A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2461A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2461A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. IC 09-S002345, received April 20, 2009. Verizon's Response to Informal Complaint No. IC 09-S002345, received June 4, 2009.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2550A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2550A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2550A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cordia IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2555A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2555A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2555A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. IC 08-S0294952, received June 8, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-443A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-443A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-443A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Silv Communications may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-444A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-444A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-444A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint Nextel Corporation's Response to Informal Complaint No. IC 08-S0294688, received November 12, 2008. Verizon's Response to Informal Complaint IC 08-S0294688, received January 6, 2009.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-445A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-445A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-445A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI, Inc.'s Response to Informal Complaint No. IC 08-S0294510, received November 13, 2008. Windstream's Response to Informal Complaint IC 08-S0294510, received December 22, 2008. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-446A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-446A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-446A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against New Century Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and that neither Cox Arizona nor Zero Plus Dialing may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-447A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-447A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-447A1.txt
  • verifier, only confirmed that Complainant wanted to switch part of a service--which one cannot do. Silv, therefore did not provide clear and convincing evidence that the person on the recording wanted to change interLATA service. We therefore find that Silv's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Silv's liability below. Pursuant to Section 64.1170(b) our rules, Silv must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Silv along with copies of any telephone bills issued from Silv to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-448A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-448A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-448A1.txt
  • obtain separate authorization for each service sold, as required by our rules. We find that US Telecom has failed to produce clear and convincing evidence of a valid authorized carrier change by Complainant. Therefore, we find that US Telecom's actions did result in an unauthorized change in Complainant's telecommunications service and we discuss US Telecom's liability below. Pursuant to Section 64.1170(b) our rules, US Telecom must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to US Telecom along with copies of any telephone bills issued from US Telecom to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-449A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-449A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-449A1.txt
  • thus, only confirmed that Complainant wanted to switch part of a service--which one cannot do. Silv, therefore did not provide clear and convincing evidence that the person on the recording wanted to change interLATA service. We therefore find that Silv's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Silv's liability below. Pursuant to Section 64.1170(b) our rules, Silv must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Silv along with copies of any telephone bills issued from Silv to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-450A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-450A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-450A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Long Distance America 's Response to Informal Complaint No. 08-S0294646, received November 26, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-451A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-451A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-451A1.txt
  • letter of agency for the 2008 switch of Complainant's phone number, as required by our rules. We find that Cox has failed to produce clear and convincing evidence that Complainant authorized the 2008 carrier change. Therefore, we find that Cox's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Cox's liability below. Pursuant to Section 64.1170(b) our rules, Cox must forward to Pulse Telecom an amount equal to 150% of all charges paid by the subscriber to Cox along with copies of any telephone bills issued from Cox to the Complainant. Within ten days of receipt of this amount, Pulse Telecom shall provide a refund or credit to Complainant in the amount of 50% of all
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-452A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-452A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-452A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Primo Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WDT nor Primo may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-453A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-453A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-453A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). American Telecommunications Systems, Inc.'s Response to Informal Complaint No. 08-S0294767, received December 24, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-455A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-455A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-455A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Inmark, Inc. d/b/a Preferred Billing's Response to Informal Complaint No. 08-S0294794, received December 17, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-457A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-457A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-457A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. 08-S0294700, received December 4, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-458A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-458A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-458A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Network Service Billing IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and that neither AT&T nor Network Service Billing may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-459A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-459A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-459A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cordia Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and that neither Verizon nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-460A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-460A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-460A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Buggs Island Telephone Cooperative IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and that neither the authorized carrier nor BITC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-462A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-462A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-462A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Communicate Technological Systems, LLC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and USA Datanet nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-463A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-463A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-463A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint communications Company's Response to Informal Complaint No. IC 08-S002133, received August 29, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-464A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-464A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-464A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon Long Distance's Response to Informal Complaint No. IC 08-S0294565, received November 26, 2008. AT&T, Inc.'s Response to Informal Complaint No. IC 08-S0294565, received December
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-465A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-465A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-465A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cavalier Telephone IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-466A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-466A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-466A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-480A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-480A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-480A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-481A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-481A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-481A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Broadview IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Broadview may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-482A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-482A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-482A1.txt
  • changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against LDC Telecom ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainants' authorized carrier nor LDC may pursue any collection against Complainants for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-483A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-483A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-483A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDD's Response to Informal Complaint No. 09-S0295035, received February 4, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-484A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-484A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-484A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Cox's Response to Informal Complaint No. 08-S0295021, received February 9, 2009. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-485A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-485A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-485A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NSBI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NSBI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-486A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-486A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-486A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-487A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-487A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-487A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against PNG IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and PNG may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-495A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-495A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-495A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC 08-S0291565, filed February 6, 2008. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Notice of Informal Complaint No. IC 08-S0291565 to RRLD from the Deputy Chief, Division, CGB, dated February 25, 2008. RRLD's
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-496A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-496A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-496A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC 08-S0291565, filed February 20, 2008. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Notice of Informal Complaint No. IC 08-S0291565 to RRLD from the Deputy Chief, Division, CGB, dated February 29, 2008. RRLD's
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-497A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-497A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-497A1.txt
  • change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Sure Connection LD, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Sure Connection LD, Inc. may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-498A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-498A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-498A1.txt
  • of the unauthorized changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Cordia ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorize carrier nor Cordia may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-499A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-499A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-499A1.txt
  • unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against LDC Telecommunications, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and LDC Telecommunications, Inc. may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-500A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-500A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-500A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-501A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-501A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-501A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Multiline IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Multiline may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-502A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-502A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-502A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and LDC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-503A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-503A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-503A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MetTel's Response to Informal Complaint No. IC 08-S0294556, received November 19, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-504A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-504A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-504A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Silv IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-505A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-505A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-505A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel's Response to Informal Complaint No. 08-S0294698, received January 20, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-506A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-506A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-506A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 08-S0293847, received July 29, 2008. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-507A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-507A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-507A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC 08-S0291730, filed February 25, 2008. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Notice of Informal Complaint No. IC 08-S0291730 to RRLD from the Deputy Chief, Division, CGB, dated March 3, 2008. RRLD's
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-508A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-508A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-508A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Line System IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Line System may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-509A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-509A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-509A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LightWave IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and LightWave may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-510A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-510A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-510A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ESBI's Response to Informal Complaint No. IC 08-S002142, received August 22, 2008. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-511A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-511A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-511A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Cheap2Dial's Response to Informal Complaint No. 08-S002171, received October 23, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-512A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-512A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-512A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Broadview IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Broadview may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-513A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-513A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-513A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NSBI Telephone, LLC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NSBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-514A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-514A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-514A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv Telephone, LLC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-515A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-515A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-515A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Network Service Billing Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Network Service Billing Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. IT IS FURTHER
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-516A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-516A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-516A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. The Division Order stated that the complaint alleged a switch of Complainant's service from ``Starvox'' to MetTel. CTI Communications is a wholly-owned subsidiary of Starvox Communications, Inc. Informal Complaint No. IC 08-S0293544, filed May 2, 2008. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-517A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-517A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-517A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC 08-S0291729, filed February 25, 2008. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Notice of Informal Complaint No. IC-08-S0291729 to AT&T Corporation from the Deputy Chief, Division, dated March 3, 2008. AT&T Corporation's Response
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-518A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-518A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-518A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC 08-S02933390, filed April 21, 2008. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Notice of Informal Complaint No. IC 08-S02933390 to AT&T from the Deputy Chief, Division, dated April 24, 2008. AT&T's Response to
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-519A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-519A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-519A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC 08-S0293796, filed June 12, 2008. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Notice of Informal Complaint No. 08-S0293796 to AT&T from the Deputy Chief, Division, CGB, dated June 27, 2008. 47 C.F.R.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-520A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-520A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-520A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC 08-S0294368, filed September 2, 2008. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Notice of Informal Complaint No. IC 08-S0294368 to Main Street Telephone Company from the Deputy Chief, Division, dated September 17, 2008.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-698A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-698A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-698A1.txt
  • the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainants against Network Service Billing, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and Network Service Billing, Inc. nor the unauthorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-699A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-699A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-699A1.txt
  • unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Line System, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Line Systems, Inc. may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-700A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-700A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-700A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against cordial Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Verizon nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-701A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-701A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-701A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Birch Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and that neither AT&T nor Birch may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-702A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-702A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-702A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Zoom-I-Net IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Birch Communications nor Zoom-I-Net may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-703A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-703A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-703A1.txt
  • unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Flat Rate Long Distance, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Flat Rate Long Distance, Inc. nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-704A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-704A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-704A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDC Telecommunications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Verizon nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-705A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-705A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-705A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Advantage Telecommunications Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and that neither the authorized carrier nor ATC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-706A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-706A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-706A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Mediacom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Verizon nor Mediacom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-707A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-707A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-707A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NSBI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NSBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-708A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-708A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-708A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-709A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-709A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-709A1.txt
  • person on the call wanted to make the carrier change, as required by our rules. We find that LDCB has failed to produce clear and convincing evidence of a valid authorized carrier change by Complainant. Therefore, we find that LDCB's actions did result in an unauthorized change in Complainant's telecommunications service and we discuss LDCB's liability below. Pursuant to Section 64.1170(b) our rules, LDCB must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to LDCB along with copies of any telephone bills issued from LDCB to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-710A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-710A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-710A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Legent Communications Corp. d/b/a ong Distance America's Response to Informal Complaint No. 08-S0294770, received December 18, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-711A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-711A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-711A1.txt
  • change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Network Services Billing, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the Network Services Billing, Inc. nor the authorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-712A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-712A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-712A1.txt
  • unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Silv Communications Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the Silv Communications Inc. nor the authorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-713A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-713A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-713A1.txt
  • on the call could have been confirming authorization only for incurring charges. The possibility of the person on the call only confirming authorization to incur charges would not meet the specific procedural requirement that the third party verifier ``confirm that the person on the call is authorized to make the carrier change.'' Accordingly we grant Complainant's complaint. Pursuant to Section 64.1170(b) our rules, NSB must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to NSB along with copies of any telephone bills issued from NSB to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-714A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-714A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-714A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Business Network Long Distance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Business Network Long Distance may not pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-715A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-715A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-715A1.txt
  • on the call could have been confirming authorization only for incurring charges. The possibility of the person on the call only confirming authorization to incur charges would not meet the specific procedural requirement that the third party verifier ``confirm that the person on the call is authorized to make the carrier change.'' Accordingly we grant Complainant's complaint. Pursuant to Section 64.1170(b) our rules, Silv must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Silv along with copies of any telephone bills issued from Silv to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-716A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-716A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-716A1.txt
  • change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Business Network Long Distance ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the Business Network Long Distance nor the authorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-720A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-720A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-720A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If either Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-721A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-721A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-721A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. 08-S0295024, received February 11, 2009. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-722A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-722A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-722A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Touchtone IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Touchtone may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-723A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-723A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-723A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Preferred's Response to Informal Complaint No. 09-S0295127, received February 25, 2009. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-724A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-724A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-724A1.txt
  • unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Cordia Communication Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Cordia may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-725A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-725A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-725A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Zoom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Zoom may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-726A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-726A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-726A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cordia IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Cordia may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-727A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-727A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-727A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Quasar IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Quasar may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-918A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-918A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-918A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Dialtone IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Dialtone may not pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-919A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-919A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-919A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDDI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LDDI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-920A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-920A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-920A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against UCP IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor UCP may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-921A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-921A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-921A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). America Net's Response to Informal Complaint No. 08-S0293835, filed July 29, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-922A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-922A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-922A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VLD's Response to Informal Complaint No. 09-S002297, received March 6, 2009. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-923A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-923A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-923A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against BNLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and BNLD may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-924A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-924A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-924A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against BNLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and BNLD may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-925A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-925A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-925A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Silv IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Silv may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-926A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-926A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-926A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Silv IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Silv may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-927A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-927A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-927A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Silv IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Silv may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-928A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-928A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-928A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NCT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NCT may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-929A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-929A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-929A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Silv IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Silv may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-932A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-932A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-932A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Silv IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Silv may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-933A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-933A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-933A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and LDC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-934A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-934A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-934A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and MCC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-935A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-935A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-935A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 09-S002278, received January 26, 2009. AT&T, Inc.'s Response to Informal Complaint No. 09-S002278, received February 27, 2009. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-938A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-938A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-938A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NSB IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NSB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-939A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-939A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-939A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Dialtone IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Dialtone may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-940A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-940A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-940A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LSI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and LSI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-941A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-941A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-941A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LSI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and LSI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-942A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-942A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-942A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against BNLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-943A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-943A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-943A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CWC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor CWC may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-944A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-944A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-944A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CWC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor CWC may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-945A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-945A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-945A1.txt
  • the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainants against Network Service Billing, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and Network Service Billing, Inc. nor the unauthorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-946A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-946A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-946A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Silv IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Silv may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-947A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-947A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-947A1.txt
  • the call is authorized to make the carrier change.'' Accordingly, we grant Complainant's complaint. We find that Silv has failed to produce clear and convincing evidence of a valid authorized carrier change by the Complainant. Therefore, we find that Silv's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Silv's liability below. Pursuant to Section 64.1170(b) our rules, Silv must forward to Embarq an amount equal to 150% of all charges paid by the subscriber to Silv. Therefore, Silv must forward to Embarq 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Embarq shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-948A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-948A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-948A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CFLI's Response to Informal Complaint No. 09-S0295368, received March 20, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-949A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-949A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-949A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MSTC's Response to Informal Complaint No. 09-S002328, received March 12, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-950A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-950A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-950A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDD's Response to Informal Complaint No. 09-S0295231, received March 11, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-951A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-951A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-951A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Preferred's Response to Informal Complaint No. 09-S0295246, received March 26, 2009. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-952A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-952A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-952A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Silv IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Silv may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-953A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-953A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-953A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sure's Response to Informal Complaint No. 09-S0295495, received April 15, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-954A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-954A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-954A1.txt
  • the call is authorized to make the carrier change.'' Accordingly, we grant Complainant's complaint. We find that NALD has failed to produce clear and convincing evidence of a valid authorized carrier change by the Complainant. Therefore, we find that NALD's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss NALD's liability below. Pursuant to Section 64.1170(b) our rules, NALD must forward to AT&T, Inc. an amount equal to 150% of all charges paid by the subscriber to NALD. Therefore, NALD must forward to AT&T, Inc. 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T, Inc. shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-955A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-955A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-955A1.txt
  • the call is authorized to make the carrier change.'' Accordingly, we grant Complainant's complaint. We find that BNLD has failed to produce clear and convincing evidence of a valid authorized carrier change by the Complainant. Therefore, we find that BNLD's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss BNLD's liability below. Pursuant to Section 64.1170(b) our rules, BNLD must forward to AT&T, Inc. an amount equal to 150% of all charges paid by the subscriber to BNLD. Therefore, BNLD must forward to AT&T, Inc. 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T, Inc. shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-956A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-956A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-956A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Preferred IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Preferred may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-957A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-957A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-957A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AOI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and AOI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-958A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-958A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-958A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Integrated IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Integrated may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-959A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-959A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-959A1.txt
  • unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Silv Communication Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Silv Communications Inc. may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-960A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-960A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-960A1.txt
  • change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Business Network Long Distance ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Business Network Long Distance may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-961A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-961A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-961A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against BNLD ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and BNLD may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-962A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-962A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-962A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against NSBI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NSBI may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-963A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-963A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-963A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T, Inc. IS GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and AT&T nor BigRedWire.Com, Inc. may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-964A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-964A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-964A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Nationwide Service Long Distance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and that neither Verizon nor Nationwide Service Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-965A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-965A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-965A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against LDS ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier not LDS may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-966A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-966A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-966A1.txt
  • unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Consumer Telecom, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Consumer may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-967A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-967A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-967A1.txt
  • unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Silv Communication, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the Silv nor the authorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-968A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-968A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-968A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Business Network Long Distance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Business Network Long Distance may not pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-969A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-969A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-969A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Primus Telecommunications, Inc.'s Response to Informal Complaint No. IC 08-S0294517, received November 6, 2008. If Complainant is unsatisfied with the resolution of its complaint, Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-970A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-970A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-970A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Power Net Global's Response to Informal Complaint No. IC 08-S0294900, received January 21, 2009. If Complainant is unsatisfied with the resolution of its complaint, Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-971A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-971A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-971A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Line Systems, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and that neither AT&T and Total Call nor Network Service Billing may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-972A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-972A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-972A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. 08-S0294862, received January 8, 2009. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-973A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-973A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-973A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Multiline Long Distance, Inc. GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's AT&T nor Multiline Long Distance, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-974A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-974A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-974A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cavalier Telephone, LLC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and that neither AT&T nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-975A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-975A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-975A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI, Inc.'s Response to Informal Complaint No. IC 08-S0294703, received December 18, 2008. AT&T, Inc.'s Response to Informal Complaint No. IC 08-S0294703, received February 2,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-976A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-976A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-976A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the AT&T nor Silv Communications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-0294180,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-977A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-977A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-977A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against XO Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred nor XO Communications or Access One may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-978A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-978A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-978A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Nationwide Long Distance Service IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred AT&T nor Nationwide Long Distance Service may not pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-979A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-979A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-979A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Credo Long Distance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Qwest nor Credo Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-980A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-980A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-980A1.txt
  • change against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and that neither AT&T nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-981A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-981A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-981A1.txt
  • change against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and AT&T nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-982A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-982A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-982A1.txt
  • Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CenturyTel Solutions, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and that neither MCI nor CenturyTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-983A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-983A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-983A1.txt
  • change against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Total nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-984A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-984A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-984A1.txt
  • change against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Sprint nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-985A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-985A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-985A1.txt
  • the call was authorized to make the carrier change, as required by our rules. We find that NECC has failed to produce clear and convincing evidence of a valid authorized carrier change by Complainant. Therefore, we find that NECC's actions did result in an unauthorized change in Complainant's telecommunications service and we discuss NECC's liability below. 5. Pursuant to Section 64.1170(b) our rules, NECC must forward to ABA Net an amount equal to 150% of all charges paid by the subscriber to NECC along with copies of any telephone bills issued from NECC to the Complainant. Within ten days of receipt of this amount, ABA Net shall provide a refund or credit to Complainant in the amount of 50% of all
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-986A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-986A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-986A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. IC 08-S0294418, received October 29, 2008. Alaska Communications Systems's Response to Informal Complaint No. IC 08-S0294418, received March
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-987A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-987A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-987A1.txt
  • on the call could have been confirming authorization only for incurring charges. The possibility of the person on the call only confirming authorization to incur charges would not meet the specific procedural requirement that the third party verifier ``confirm that the person on the call is authorized to make the carrier change.'' Accordingly we grant Complainants' complaints. Pursuant to Section 64.1170(b) our rules, NLDS must forward to the authorized carriers an amount equal to 150% of all charges paid by the subscribers to NLDS along with copies of any telephone bills issued from NLDS to the Complainants. Within ten days of receipt of this amount, the authorized carriers provide a refund or credit to Complainants in the amount of 50% of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1153A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1153A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1153A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Birch Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Birch nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1154A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1154A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1154A1.txt
  • state that a carrier's sales representative must drop off the call once connection between the customer and the verifier has been established. LSI's sales agent, however, remained on the call and participated in the verification. Therefore, we find that LSI's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss LSI's liability below. Pursuant to Section 64.1170(b) our rules, LSI must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to LSI along with copies of any telephone bills issued from LSI to the Complainant. Within ten days of receipt of this amount, LSI shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1155A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1155A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1155A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Line Systems, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier Line Systems, Inc. nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1156A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1156A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1156A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Preferred Long Distance, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither PLDI nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1158A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1158A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1158A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Nationwide Long Distance Service IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor NLDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1159A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1159A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1159A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Multiline Long Distance, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MLD nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1160A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1160A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1160A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Network Service Billing Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor NSBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1199A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1199A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1199A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against UTI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and UTI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1200A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1200A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1200A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against United Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor United Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1201A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1201A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1201A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CNBI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor CNBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1202A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1202A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1202A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NSBI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NSBI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1203A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1203A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1203A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 10-S002751, received May 27, 2010. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1204A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1204A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1204A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against OneLink IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1205A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1205A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1205A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 10-S0297659, received April 30, 2010. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1206A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1206A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1206A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1207A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1207A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1207A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Preferred Billing IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Preferred Billing may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1208A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1208A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1208A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 10-S0297534, received March 18, 2010. Qwest's Response to Informal Complaint No. 10-S0297534, received April 6, 2010. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1209A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1209A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1209A1.txt
  • it is unable to provide the TPV, as required by our rules. We find that CBS did not provide clear and convincing evidence that the person on the call was authorized to make the carrier change. Therefore, we find that CBS's actions resulted in unauthorized changes in Complainant telecommunications service provider and we discuss CBS's liability below. Pursuant to Section 64.1170(b) our rules, CBS must forward to Sprint an amount equal to 150% of all charges paid by the subscriber to CBS along with copies of any telephone bills issued from CBS to the Complainant. Within ten days of receipt of this amount, Sprint shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1210A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1210A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1210A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Main Street's Response to Informal Complaint No. 10-S0297602, received March 25, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1211A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1211A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1211A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against PNG IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and PNG may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1212A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1212A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1212A1.txt
  • the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Telecom Management, Inc. d/b/a Pioneer Telephone ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Pioneer may pursue any collections against Complainants for those charges. 8. IT IS FURTHERED ORDERED that this Order is effective upon release FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1213A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1213A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1213A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against TeleDias IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor TeleDias may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1214A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1214A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1214A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Startec IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1215A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1215A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1215A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 10-S0297443, received February 18, 2010. Verizon's Response to Informal Complaint No. 10-S0297443, received April 22, 2010. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1216A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1216A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1216A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Preferred IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Preferred nor their authorized carrier may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1217A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1217A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1217A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). FRLD's Response to Informal Complaint No. 10-S002738, received April 20, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1218A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1218A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1218A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 09-S0297075, received December 2, 2009. TDS Telephone & Telegraph Co.'s Response to Informal Complaint No. 09-S0297075, received April 21,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1219A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1219A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1219A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Startec IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1220A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1220A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1220A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against BNLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and BNLD may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1221A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1221A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1221A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Clear Rate IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Clear Rate may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1222A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1222A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1222A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against LDS ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and LDS may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1382A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1382A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1382A1.txt
  • at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1383A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1383A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1383A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). FSN's Response to Informal Complaint No. 09-S0297552, received March 25, 2010. See 47 C.F.R. � 64.1120(c)(2). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1384A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1384A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1384A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 10-S0297382, received February 3, 2010. AT&T's Response to Informal Complaint No. 10-S0297382, received April 12, 2010. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1385A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1385A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1385A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. 10-S0297882, received May 21, 2010. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1386A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1386A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1386A1.txt
  • unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against MLD Communication, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the MLD nor the authorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1387A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1387A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1387A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDAI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and LDAI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1388A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1388A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1388A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CRC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and CRC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1389A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1389A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1389A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Silv IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Silv may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1390A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1390A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1390A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Birch IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Birch may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1391A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1391A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1391A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 10-S002721, received April 7, 2010. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1392A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1392A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1392A1.txt
  • unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against UTI Communication, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the UTI nor the authorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1393A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1393A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1393A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against NSBI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NSBI may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1394A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1394A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1394A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MLDI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and MLDI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1395A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1395A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1395A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor their authorized carrier may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1396A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1396A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1396A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NALD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NALD may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1397A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1397A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1397A1.txt
  • of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against TeleUno International ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the TeleUno International nor the authorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1399A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1399A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1399A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against NSBI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NSBI may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1400A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1400A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1400A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDC Telecommunications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and that neither LDC Telecommunications, Inc. nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1404A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1404A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1404A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Clear Rate Communications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Clear Rate may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1405A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1405A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1405A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against MLDI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MLDI nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1406A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1406A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1406A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LaurenTel. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and that neither LaurenTel nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1407A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1407A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1407A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. 10-S0297642, received April 29, 2009. AT&T Illinois's Response to Informal Complaint No. 10-S0297642, received June 10, 2010. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1409A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1409A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1409A1.txt
  • of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Preferred Billing ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Preferred Billing may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1411A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1411A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1411A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against NSBI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NSBI may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1412A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1412A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1412A1.txt
  • emphasized in the Fourth Report and Order, ``any description of the carrier change transaction...shall not be misleading.'' We find that NSBI has failed to produce clear and convincing evidence that Complainants authorized a carrier changes. Therefore, we find that NSBI's actions resulted in an unauthorized change in Complainants' telecommunications service providers and we discuss NSBI's liability below. Pursuant to Section 64.1170(b) our rules, NSB must forward to the authorized carriers an amount equal to 150% of all charges paid by the subscribers to NSB. NSB must forward to the authorized carriers the amounts, along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt of this amount, the authorized carriers shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1413A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1413A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1413A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NALD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T, Inc. nor NALD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1414A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1414A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1414A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NALD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T, Inc. nor NALD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1415A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1415A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1415A1.txt
  • carriers at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against TeleUno ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and TeleUno International nor the authorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1416A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1416A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1416A1.txt
  • time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Multiline Long Distance, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the MLDI nor the authorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1419A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1419A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1419A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against National Access Long Distance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither NALD nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1420A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1420A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1420A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Network Service Billing IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither NSB nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1421A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1421A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1421A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Line Systems, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and that neither LSI nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1422A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1422A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1422A1.txt
  • no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Illinois IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and that neither AT&T, Inc. nor Unitel Communications Group, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1424A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1424A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1424A1.txt
  • days is presumed to be clear and convincing evidence of a violation. Therefore, we find that LDC's actions resulted in a violation of our carrier change rules, and we discuss LDC's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, LDC must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to AT&T along with copies of any telephone bills issued from LDC to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1425A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1425A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1425A1.txt
  • at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1427A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1427A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1427A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). GTL's Response to Informal Complaint No. 09-S0296046, received July 10, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1428A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1428A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1428A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Main Street's Response to Informal Complaint No. 09-S0296428, received August 31, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1429A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1429A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1429A1.txt
  • on the call wa authorized to make a carrier change, as required by our rules. We find that TeleUno has failed to produce clear and convincing evidence of a valid authorized carrier change by Complainant. Therefore, we find that TeleUno's actions did result in an unauthorized change in Complainant's telecommunications service and we discuss TeleUno's liability below. Pursuant to Section 64.1170(b) our rules, TeleUno must forward to AT&T, Inc. (AT&T) an amount equal to 150% of all charges paid by the subscriber to TeleUno along with copies of any telephone bills issued from TeleUno to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1430A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1430A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1430A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CRC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and CRC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1431A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1431A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1431A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Startec IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1432A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1432A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1432A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against MLDI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor MLDI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1433A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1433A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1433A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LSI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Line Systems Inc. may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1434A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1434A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1434A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UTI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor UTI may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-158A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-158A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-158A1.txt
  • Order, ``any description of the carrier change transaction...shall not be misleading'' and verifiers should convey explicitly that ``the consumers will have authorized a carrier change, and not, for instance, an upgrade in existing service (emphasis added).'' We find that Consumer Telcom's actions were in violation of our carrier change rules, and we discuss Consumer Telcom's liability below. Pursuant to Section 64.1170(b) our rules, Consumer Telcom must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Consumer Telcom along with copies of any telephone bills issued from Consumer Telcom to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-159A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-159A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-159A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Advantage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-160A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-160A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-160A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against OneLink IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1613A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1613A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1613A1.txt
  • unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against UTI Communication, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the UTI nor the authorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1614A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1614A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1614A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against TeleUno IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor TeleUno may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1615A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1615A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1615A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If either Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1616A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1616A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1616A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. MCI and Verizon merged in 2006, but MCI is a separate entity. See Appendix A. If either Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1617A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1617A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1617A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against SelecTel ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and SelecTel may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1618A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1618A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1618A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Main Street's Response to Informal Complaint No. 10-S0297765, received April 16, 2010. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1619A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1619A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1619A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NCT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-161A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-161A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-161A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Airnex's Response to Informal Complaint No. 09-S0295993, received July 13, 2009. AT&T, Inc.'s Response to Informal Complaint No. 09-S0295993, received November 19, 2009. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1620A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1620A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1620A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1621A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1621A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1621A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against TeleUno IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor TeleUno may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1622A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1622A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1622A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and LDC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1623A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1623A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1623A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 10-S0297479, received January 28, 2010. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1624A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1624A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1624A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1625A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1625A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1625A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDAI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LDAI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1626A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1626A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1626A1.txt
  • at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Windstream IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor Windstream may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1627A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1627A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1627A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against UTI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and UTI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1628A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1628A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1628A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 10-S0297852, received May 7, 2010. Level 3's Response to Informal Complaint No. 10-S0297852, received July 23, 2010. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-162A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-162A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-162A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Primus's Response to Informal Complaint No. 09-S0296241, received August 3, 2009. AT&T, Inc.'s Response to Informal Complaint No. 09-S0296241, received November 19, 2009. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1632A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1632A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1632A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response on behalf of MCI to Informal Complaint No. 10-S0297633, received April 22, 2010. MCI and Verizon merged in 2006, but MCI is a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1633A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1633A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1633A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response on behalf of MCI to Informal Complaint No. 09-S0297177, received December 30, 2009. MCI and Verizon merged in 2006, but MCI is a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1636A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1636A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1636A1.txt
  • at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Verizon Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1637A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1637A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1637A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Preferred Long Distance, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither PLDI nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1638A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1638A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1638A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Qwest nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1639A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1639A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1639A1.txt
  • have reviewed the response submitted by Multiline. Multiline states that a third party verification (TPV) was submitted with its response. There was not, however, a TPV filed with the response, as required by our rules. Therefore, we find that Multiline's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Multiline's liability below. Pursuant to Section 64.1170(b) our rules, Multiline must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Multiline along with copies of any telephone bills issued from Multiline to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-163A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-163A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-163A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Consumer Telcom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Consumer Telcom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1640A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1640A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1640A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WilTel Communications's Response to Informal Complaint No. IC 09-S0297283, received February 2, 2010. AT&T's Response to Informal Complaint No. IC 09-S0297283, received April 8, 2010.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-165A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-165A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-165A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against MLDI Long Distance, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MLDI nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-166A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-166A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-166A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NSBI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NSBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-167A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-167A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-167A1.txt
  • rather than merely verifying numbers associated with a business or residence, or for what purpose the numbers are used. As we emphasized in the Fourth Report and Order, ``any description of the carrier change transaction...shall not be misleading.'' We find that NSBI's actions were in violation of our carrier change rules, and we discuss NSBI's liability below. Pursuant to Section 64.1170(b) our rules, NCT must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to NCT along with copies of any telephone bills issued from NCT to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-168A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-168A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-168A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Preferred Billing IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Preferred Billing nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-169A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-169A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-169A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither LDA nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-170A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-170A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-170A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither LDA nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-171A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-171A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-171A1.txt
  • of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Online Savings ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Online Savings may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-172A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-172A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-172A1.txt
  • of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Preferred Billing ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Preferred Billing may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-173A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-173A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-173A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against LDS ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and LDS may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-174A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-174A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-174A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CSP IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor CSP may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-175A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-175A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-175A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against BNLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-176A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-176A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-176A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against ATS ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and ATS may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-177A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-177A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-177A1.txt
  • Sprint for the time period in question. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cox IS GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Sprint nor Cox may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-178A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-178A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-178A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and LDS may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-179A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-179A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-179A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Preferred IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Preferred may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-180A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-180A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-180A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NLDS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NLDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1817A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1817A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1817A1.txt
  • unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against United Telecom Inc., ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the UTI nor the authorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-181A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-181A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-181A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NALD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NALD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1820A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1820A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1820A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Birch IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Birch may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-182A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-182A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-182A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against PLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor PLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-183A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-183A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-183A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against BNLD ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and BNLD may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-184A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-184A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-184A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NLDS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NLDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1851A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1851A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1851A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Silv Communication Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1852A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1852A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1852A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against America Net LLC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor ANL may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1853A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1853A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1853A1.txt
  • to an office error, the Complainant's Primary Interexchange Carrier (PIC) was inadvertently changed from Sprint to Cox. We find that Cox has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Cox's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Cox's liability below. Pursuant to Section 64.1170(b) our rules, Cox must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Cox along with copies of any telephone bills issued from Cox to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1854A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1854A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1854A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Network Service Billing Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither NSBI nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1855A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1855A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1855A1.txt
  • at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Verizon Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1856A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1856A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1856A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. 10-S0297737, received May 7, 2010. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1857A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1857A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1857A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDD's Response to Informal Complaint No. 09-S002631, received December 3, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1858A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1858A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1858A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CDL's Response to Informal Complaint No. 09-S0296249, received July 29, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-185A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-185A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-185A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1864A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1864A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1864A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NALD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NALD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1865A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1865A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1865A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NLDS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NLDS may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1866A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1866A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1866A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NSBI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NSBI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1867A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1867A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1867A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Preferred IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Preferred may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1868A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1868A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1868A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NetOne IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NetOne may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1869A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1869A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1869A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against TeleUno IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor TeleUno may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-186A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-186A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-186A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LSI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and LSI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1870A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1870A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1870A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Comcast IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Comcast may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1871A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1871A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1871A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against UTI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and UTI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1872A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1872A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1872A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1873A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1873A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1873A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. IC 10-S0297646, received April 8, 2010. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1874A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1874A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1874A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 09-S0296761, received October 9, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1875A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1875A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1875A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 10-S002750, received May 24, 2010. Verizon's Response to Informal Complaint No. 10-S002750, received July 23, 2010. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-188A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-188A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-188A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. IC 09-S0296039, received July 21, 2009. Verizon's Response to Informal Complaint No. IC 09-S0296039, received December 4, 2009.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-189A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-189A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-189A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CRCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor CRCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-190A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-190A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-190A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. IC 09-S0296245, received August 12, 2009. Verizon is the local exchange carrier. If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-191A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-191A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-191A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. IC 09-S002546, received October 15, 2009. Comcast's Response to Informal Complaint No. IC 9-S002546, received December 4, 2009.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-192A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-192A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-192A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and LDS may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-193A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-193A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-193A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDCB's Response to Informal Complaint No. 08-S0294398, received March 20, 2009. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-194A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-194A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-194A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Quasar IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Quasar may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2076A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2076A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2076A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2077A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2077A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2077A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and MLD may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2078A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2078A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2078A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Comcast IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Comcast nor their authorized carrier may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2079A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2079A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2079A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Advantage's Response to Informal Complaint No. IC 10-S02684415, received July 30, 2010. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2081A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2081A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2081A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against United Telecom Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor United may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2083A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2083A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2083A1.txt
  • emphasized in the Fourth Report and Order, ``any description of the carrier change transaction ... shall not be misleading.'' We find that America's actions were in violation of our carrier change rules, and we discuss America's liability below. We find that America's actions were in violation of our carrier change rules, and we discuss America's liability below. Pursuant to Section 64.1170(b) our rules, America must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to America along with copies of any telephone bills issued from America. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid by Complainant to
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2084A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2084A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2084A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Pulse Telecom, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and that neither Verizon nor Pulse may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2085A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2085A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2085A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Communications Network Billing Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither CBNI nor AT&T may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2086A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2086A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2086A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Main Street's Response to Informal Complaint No. 10-S002784, received June 21, 2010. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2087A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2087A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2087A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. IC 09-S0297028, received November 17, 2009. Verizon's Response to Informal Complaint No. IC 09-S0297028, received April 7, 2010.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2288A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2288A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2288A1.txt
  • does not contain a listing of the telephone numbers to be switched, as required by our rules. We find that BullsEye has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that BullsEye's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss BullsEye's liability below. Pursuant to Section 64.1170(b) our rules, BullsEye must forward to AT&T, Inc. (AT&T) and Granite Telecom (Granite) an amount equal to 150% of all charges paid by the subscriber to BullsEye along with copies of any telephone bills issued from BullsEye to the Complainant. Within ten days of receipt of this amount, AT&T and Granite shall provide a refund or credit to Complainant in
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2392A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2392A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2392A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). United American Technology's Response to Informal Complaint No. 09-S0297726, received May 25, 2010. AT&T's Response to Informal Complaint No. 09-S0297726, received October 7, 2010. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2395A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2395A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2395A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Comcast IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Comcast may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2396A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2396A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2396A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Silv Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither TDS nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2397A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2397A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2397A1.txt
  • time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Clear Rate Communications, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the CRCI nor the authorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2398A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2398A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2398A1.txt
  • at the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Clearworld Communication ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the Clearworld nor the authorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2399A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2399A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2399A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Advantage Telecommunications Corporation's Response to Informal Complaint No. 10-S002993, received September 17, 2010. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2401A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2401A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2401A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Lauren Tel's Response to Informal Complaint No. 10-S002766, received June 7, 2010. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2402A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2402A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2402A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel Telecommunications, Inc.'s Response to Informal Complaint No. IC 09-S0296732, received September 18, 2009. On August 30, 2010, Excel Telecommunications was transferred to Matrix Telecom,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2404A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2404A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2404A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Clear World Communications ISGRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier neither Verizon nor CWC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-301A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-301A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-301A1.txt
  • the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Silv Communications, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the Silv nor the authorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-302A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-302A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-302A1.txt
  • Fourth Report and Order, ``any description of the carrier change transaction . . . shall not be misleading.'' We find that Silv's actions were in violation of our carrier change rules, and we discuss Silv's liability below. We find that Silv's actions resulted in unauthorized changes in Complainants' telecommunications service providers and we discuss Silv's liability below. Pursuant to Section 64.1170(b) our rules, Silv must forward to the authorized carriers an amount equal to 150% of all charges paid by the subscriber to Silv along with copies of any telephone bills issued from Silv to the Complainants. Within ten days of receipt of this amount, the authorized carriers shall provide a refund or credit to Complainants in the amount of 50%
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-320A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-320A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-320A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against SBA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor SBA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-321A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-321A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-321A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NSBI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NSBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-322A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-322A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-322A1.txt
  • emphasized in the Fourth Report and Order, ``any description of the carrier change transaction...shall not be misleading.'' We find that NALD has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that NALD's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss NALD's liability below. Pursuant to Section 64.1170(b) our rules, NALD must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to NALD along with copies of any telephone bills issued from NALD to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-323A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-323A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-323A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NALD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NALD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-324A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-324A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-324A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CNBI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor CNBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-325A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-325A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-325A1.txt
  • information.'' However, the purpose of a TPV recording is to verify a subscriber's intent to change their preferred carrier. As we emphasized in the Fourth Report and Order, ``any description of the carrier change transaction...shall not be misleading.'' We find that ISI actions were in violation of our carrier change rules, and we discuss ISI's liability below. Pursuant to Section 64.1170(b) our rules, ISI must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to ISI along with copies of any telephone bills issued from ISI to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-326A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-326A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-326A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-327A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-327A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-327A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against BNLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-328A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-328A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-328A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MLDI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor MLDI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-329A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-329A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-329A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against ISI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor ISI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-330A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-330A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-330A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LDA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-331A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-331A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-331A1.txt
  • information.'' However, the purpose of a TPV recording is to verify a subscriber's intent to change their preferred carrier. As we emphasized in the Fourth Report and Order, ``any description of the carrier change transaction...shall not be misleading.'' We find that BNLD actions were in violation of our carrier change rules, and we discuss BNLD's liability below. Pursuant to Section 64.1170(b) our rules, BNLD must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to BNLD along with copies of any telephone bills issued from BNLD to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-332A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-332A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-332A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against BNLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-333A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-333A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-333A1.txt
  • information.'' However, the purpose of a TPV recording is to verify a subscriber's intent to change their preferred carrier. As we emphasized in the Fourth Report and Order, ``any description of the carrier change transaction...shall not be misleading.'' We find that LDCB actions were in violation of our carrier change rules, and we discuss LDCB's liability below. Pursuant to Section 64.1170(b) our rules, LDCB must forward to AT&T, Inc. (AT&T) an amount equal to 150% of all charges paid by the subscriber to LDCB along with copies of any telephone bills issued from LDCB to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-334A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-334A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-334A1.txt
  • information.'' However, the purpose of a TPV recording is to verify a subscriber's intent to change their preferred carrier. As we emphasized in the Fourth Report and Order, ``any description of the carrier change transaction...shall not be misleading.'' We find that NLDS actions were in violation of our carrier change rules, and we discuss NLDS's liability below. Pursuant to Section 64.1170(b) our rules, NLDS must forward to Williams an amount equal to 150% of all charges paid by the subscriber to NLDS along with copies of any telephone bills issued from NLDS to the Complainant. Within ten days of receipt of this amount, Williams shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-335A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-335A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-335A1.txt
  • emphasized in the Fourth Report and Order, ``any description of the carrier change transaction...shall not be misleading.'' We find that NSBI has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that NSBI's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss NSBI's liability below. Pursuant to Section 64.1170(b) our rules, NSBI must forward to AT&T, Inc. (AT&T) an amount equal to 150% of all charges paid by the subscriber to NSBI along with copies of any telephone bills issued from NSBI to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-336A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-336A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-336A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against ISI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor ISI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-337A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-337A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-337A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NALD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NALD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-338A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-338A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-338A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against BNLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-339A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-339A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-339A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NALD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NALD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-508A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-508A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-508A1.txt
  • Report and Order, ``any description of the carrier change transaction...shall not be misleading ``and verifiers should convey explicitly that ``the consumers will have authorized a carrier change, and not, for instance, an upgrade in existing service (emphasis added).'' We find that AT&T's actions were in violation of our carrier change rules, and we discuss AT&T's liability below. Pursuant to Section 64.1170(b) our rules, AT&T must forward to Pulse an amount equal to 150% of all charges paid by the subscriber to AT&T along with copies of any telephone bills issued from AT&T to the Complainant. Within ten days of receipt of this amount, Pulse shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-509A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-509A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-509A1.txt
  • Report and Order, ``any description of the carrier change transaction...shall not be misleading ``and verifiers should convey explicitly that ``the consumers will have authorized a carrier change, and not, for instance, an upgrade in existing service (emphasis added).'' We find that CTI's actions were in violation of our carrier change rules, and we discuss CTI's liability below. Pursuant to Section 64.1170(b) our rules, CTI must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to CTI along with copies of any telephone bills issued from CTI to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-511A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-511A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-511A1.txt
  • of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Inmark, Inc. d/b/a Preferred Billing ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the Inmark nor the authorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-512A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-512A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-512A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-513A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-513A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-513A1.txt
  • verifying numbers associated with a business or residence, or for what purpose the numbers are used. As we emphasized in the Fourth Report and Order, ``any description of the carrier change transaction .... shall not be misleading. We find that Inmark's actions resulted in unauthorized changes in Complainants' telecommunications service providers and we discuss Inmark's liability below. Pursuant to Section 64.1170(b) our rules, Inmark must forward to the authorized carriers an amount equal to 150% of all charges paid by the subscriber to Inmark along with copies of any telephone bills issued from Inmark to the Complainants. Within ten days of receipt of this amount, the authorized carriers shall provide a refund or credit to Complainants in the amount of 50%
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-514A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-514A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-514A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against New Century Telecom, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither New Century Telecom, Inc. AT&T may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-515A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-515A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-515A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Legents Communications Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither LCC nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-516A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-516A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-516A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Spectrotel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Spectrotel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-517A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-517A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-517A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Integrated Services, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither ISI nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-518A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-518A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-518A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Line Systems, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and that neither LSI nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-519A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-519A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-519A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Line Systems, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and that neither LSI nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-525A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-525A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-525A1.txt
  • time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against New Century Telecom, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the NCT nor the authorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-526A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-526A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-526A1.txt
  • time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Multiline Long Distance, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the MLDI nor the authorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-527A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-527A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-527A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Nationwide Long Distance Service IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor NLDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-528A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-528A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-528A1.txt
  • days is presumed to be clear and convincing evidence of a violation. Therefore, we find that LDC's actions resulted in a violation of our carrier change rules, and we discuss LDC's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, LDC must forward to Sprint Nextel an amount equal to 150% of all charges paid by the subscriber to Primus along with copies of any telephone bills issued from LDC to the Complainant. Within ten days of receipt of this amount, Sprint Nextel shall provide a refund or credit to Complainant in the amount of 50% of all
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-529A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-529A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-529A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. IC 09-S002436, received July 16, 2009. Knology's Response to Informal Complaint No. IC 09-S002436, received January 21, 2010.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-532A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-532A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-532A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Business Network Long Distance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-533A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-533A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-533A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against National Access Long Distance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither NALD nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-537A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-537A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-537A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Long Distance America IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither LDA or AT&T may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-538A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-538A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-538A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Business Network Long Distance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-539A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-539A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-539A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against National Access Long Distance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither NALD nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-544A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-544A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-544A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Online Savings, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Online Savings nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-545A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-545A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-545A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NCT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither NCT nor their authorized carrier may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-546A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-546A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-546A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against U.S. Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither U.S. Telecom nor their authorized carrier may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-547A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-547A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-547A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against TeleUno IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor TeleUno may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-548A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-548A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-548A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). KoolTel's Response to Informal Complaint No. 09-S0296839, received October 22, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-549A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-549A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-549A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Norristown's Response to Informal Complaint No. 09-S0296952, received October 27, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-550A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-550A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-550A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Mainstreet's Response to Informal Complaint No. 09-S002600, received November 9, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-551A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-551A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-551A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). U.S. Telecom's Response to Informal Complaint No. 09-S0295997, received July 7, 2009. Verizon's Response to Informal Complaint No. 09-S0295997, received November 10, 2009. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-552A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-552A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-552A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LDA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-553A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-553A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-553A1.txt
  • days is presumed to be clear and convincing evidence of a violation. Therefore, we find that Quasar's actions resulted in a violation of our carrier change rules and we discuss Quasar's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, Quasar must forward to Cox Communications, Inc. (Cox) an amount equal to 150% of all charges paid by the subscriber to Quasar along with copies of any telephone bills issued from Quasar to the Complainant. Within ten days of receipt of this amount, Cox shall provide a refund or credit to Complainant in the amount of 50% of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-554A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-554A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-554A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Startec IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Startec may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-555A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-555A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-555A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Tele Circuit IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Tele Circuit may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-559A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-559A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-559A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Startec IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Startec may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-560A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-560A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-560A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against PTI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and PTI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-561A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-561A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-561A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-562A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-562A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-562A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against CTI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and CTI may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-563A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-563A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-563A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. 09-S002494, received August 21, 2009. Verizon's Response to Informal Complaint No. 09-S002494, received December 30, 2009. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-564A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-564A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-564A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 09-S002548, received October 9, 2009. AT&T's Response to Informal Complaint No. 09-S002548, received February 3, 2010. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-705A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-705A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-705A1.txt
  • information.'' However, the purpose of a TPV recording is to verify a subscriber's intent to change their preferred carrier. As we emphasized in the Fourth Report and Order, ``any description of the carrier change transaction...shall not be misleading.'' We find that MLD actions were in violation of our carrier change rules, and we discuss MLD's liability below. Pursuant to Section 64.1170(b) our rules, MLD must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to MLD along with copies of any telephone bills issued from MLD to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-706A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-706A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-706A1.txt
  • all the telephone numbers to be switched, as required by our rules. We find that Preferred did not provide clear and convincing evidence that the person on the call was authorized to make the carrier change. Therefore, we find that Preferred's actions resulted in unauthorized changes in Complainant telecommunications service provider and we discuss Preferred's liability below. Pursuant to Section 64.1170(b) our rules, Preferred must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Preferred along with copies of any telephone bills issued from Preferred to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-707A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-707A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-707A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Line Systems, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and that neither LSI nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-708A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-708A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-708A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Long Distance Access IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and that neither LDA nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-709A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-709A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-709A1.txt
  • Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Legent Communications Corporation d/b/a Long Distance America IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and that neither LDA nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-710A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-710A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-710A1.txt
  • rather than merely verifying numbers associated with a business or residence, or for what purpose the numbers are used. As we emphasized in the Fourth Report and Order, ``any description of the carrier change transaction...shall not be misleading.'' We find that BNLD's actions were in violation of our carrier change rules, and we discuss BNLD's liability below. Pursuant to Section 64.1170(b) our rules, MLDI must forward to Centurylink an amount equal to 150% of all charges paid by the subscriber to MLDI along with copies of any telephone bills issued from MLDI to the Complainant. Within ten days of receipt of this amount, Centurylink shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-711A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-711A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-711A1.txt
  • information.'' However, the purpose of a TPV recording is to verify a subscriber's intent to change their preferred carrier. As we emphasized in the Fourth Report and Order, ``any description of the carrier change transaction...shall not be misleading.'' We find that NALD actions were in violation of our carrier change rules, and we discuss NALD's liability below. Pursuant to Section 64.1170(b) our rules, NALD must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to NALD along with copies of any telephone bills issued from NALD to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-712A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-712A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-712A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Integrated Services, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor ISI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-713A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-713A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-713A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NALD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NALD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-714A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-714A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-714A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against UAT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither UAT nor their authorized carrier may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-741A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-741A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-741A1.txt
  • information.'' However, the purpose of a TPV recording is to verify a subscriber's intent to change their preferred carrier. As we emphasized in the Fourth Report and Order, ``any description of the carrier change transaction...shall not be misleading.'' We find that MLD actions were in violation of our carrier change rules, and we discuss MLD's liability below. Pursuant to Section 64.1170(b) our rules, MLD must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to MLD along with copies of any telephone bills issued from MLD. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid by Complainant to
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-742A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-742A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-742A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against New Century Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Opex Communications nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-743A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-743A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-743A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier ACN nor AT&T, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-744A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-744A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-744A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Clear Rate Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier CRC nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-944A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-944A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-944A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). HTSC's Response to Informal Complaint No. 09-S0295662, received June 5, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-945A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-945A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-945A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If either Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-946A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-946A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-946A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI, Inc.'s Response to Informal Complaint No. IC 09-S002437, received April 10, 2010 from Verizon Business Serivces. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-947A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-947A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-947A1.txt
  • at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Consolidated IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither PNG nor Consolidated may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-948A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-948A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-948A1.txt
  • at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-949A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-949A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cordia IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-950A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-950A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-950A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Network IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Network may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-951A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-951A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-951A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NALD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NALD may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-952A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-952A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-952A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NSBI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NSBI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-953A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-953A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-953A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against ISI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and ISI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-958A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-958A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-958A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. 09-S002530, received September 24, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-959A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-959A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-959A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CFLI's Response to Informal Complaint No. 09-S0296864, received October 26, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-960A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-960A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-960A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Qwest Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Qwest or AT&T may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-961A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-961A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-961A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Startec Global Communications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-962A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-962A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-962A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 09-S002574, received October 28, 2009. AT&T's Response to Informal Complaint No. IC 09-S002574, received April 8, 2010. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-964A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-964A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-964A1.txt
  • rather than merely verifying numbers associated with a business or residence, or for what purpose the numbers are used. As we emphasized in the Fourth Report and Order, ``any description of the carrier change transaction...shall not be misleading''. We find that BNLD's actions were in violation of our carrier change rules and we discuss BNLD's liability below. Pursuant to Section 64.1170(b) our rules, BNLD must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to BNLD along with copies of any telephone bills issued from BNLD. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid by Complainant to
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-965A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-965A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-965A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against United Telecom, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor UTI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-967A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-967A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-967A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 09-S002588, received November 24, 2009. AT&T's Response to Informal Complaint No. IC 09-S002588, received April 2, 2010. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-968A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-968A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-968A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. IC 09-S0297102, received December 15, 2009. Verizon's Response to Informal Complaint No. IC 09-S0297102, received March 25, 2010.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-975A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-975A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-975A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against CNBI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier not CNBI may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-976A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-976A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-976A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Business Network Long Distance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T, Inc. nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-977A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-977A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-977A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NSBI Long Distance, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither NSBI nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-978A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-978A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-978A1.txt
  • changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against New Century Telecom, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainants' authorized carrier nor New Century may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-979A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-979A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-979A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against MLDI Long Distance, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MLDI nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-980A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-980A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-980A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Advantage Long Distance, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Advantage Telecommunication nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-981A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-981A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-981A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UTI, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier AT&T nor UTI, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-982A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-982A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-982A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Line Systems, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and that neither LSI nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-983A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-983A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-983A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against SBA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor SBA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-984A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-984A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-984A1.txt
  • unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Silv Communication, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the Silv nor the authorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1278A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1278A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1278A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. IC 09-S0295078, received January 23, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1279A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1279A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1279A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. IC 09-S002630, received December 23, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1280A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1280A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1280A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Qwest IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1281A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1281A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1281A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against UAT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor UAT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1282A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1282A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1282A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1283A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1283A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1283A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NCT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1284A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1284A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1284A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against PLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor PLD may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1285A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1285A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1285A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against BRW IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor BRW may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1286A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1286A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1286A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither LDA nor their authorized carrier may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1287A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1287A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1287A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and LDC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1288A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1288A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1288A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Comcast IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Comcast may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1290A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1290A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1290A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cordia IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1292A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1292A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1292A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Network Service Billing, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Frontier nor NSBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1293A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1293A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1293A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1294A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1294A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1294A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Frontier IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Frontier may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1295A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1295A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1295A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Zoom ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Zoom may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1296A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1296A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1296A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. 11-S2993849, received March 30, 2011. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1297A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1297A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1297A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If either Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1298A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1298A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1298A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. 11-S3100158, received May 20, 2011. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1299A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1299A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1299A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. 11-S003030, received November 18, 2010. Verizon's Response to Informal Complaint No. 11-S003030, received February 17, 2011. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1300A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1300A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1300A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 09-S0295620, received May 12, 2009. Verizon's Response to Informal Complaint No. 09-S0295620, received June 30, 2009 If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1301A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1301A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1301A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 09-S0297089, received December 7, 2009. Qwest's Response to Informal Complaint No. 09-S0297089, received April 8, 2009. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1302A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1302A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1302A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If any Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1303A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1303A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1303A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If any Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1304A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1304A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1304A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). FSN's Response to Informal Complaint No. IC 10-S2844741, received December 8, 2010. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1305A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1305A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1305A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against America Net, LLC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither America Net nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1306A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1306A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1306A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against TeleDias Communications, Inc., IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither TeleDias nor their authorized carrier may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1307A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1307A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1307A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against TeleUno, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither TeleUno nor their authorized carrier may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1308A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1308A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1308A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Cordia's Response to Informal Complaint No. IC 10-S2865147, received December 21, 2010. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1334A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1334A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1334A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Multiline Long Distance, Inc., IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MLDI nor their authorized carrier may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1335A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1335A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1335A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cordia Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-137A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-137A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-137A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDCB IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither LDCB nor Integra may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1387A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1387A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1387A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Airnex Communications, Inc., IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and that neither Airnex nor VTX Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1388A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1388A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1388A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Startec IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1389A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1389A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1389A1.txt
  • rather than merely verifying numbers associated with a business or residence, or for what purpose the numbers are used. As we emphasized in the Fourth Report and Order, ``any description of the carrier change transaction...shall not be misleading''. We find that LDCB's actions were in violation of our carrier change rules, and we discuss LDCB's liability below. Pursuant to Section 64.1170(b) our rules, LDCB must forward to AT&T, Inc. (AT&T) an amount equal to 150% of all charges paid by the subscriber to LDCB along with copies of any telephone bills issued from LDCB to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-138A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-138A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-138A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NLDS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither NLDS nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1390A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1390A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1390A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Long Distance Services IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither LDS nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1391A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1391A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1391A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against America Net, LLC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither America Net nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1394A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1394A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1394A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv Communication IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Silv nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1395A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1395A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1395A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Preferred Billing IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Preferred Billing nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1396A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1396A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1396A1.txt
  • change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Billing Services of America ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the Billing Services of America nor the authorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-139A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-139A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-139A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Nationwide Long Distance Services ISGRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier neither AT&T nor NLDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1404A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1404A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1404A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor their authorized carrier may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1405A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1405A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1405A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ISI, LLC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither ISI nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1407A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1407A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1407A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ISI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor ISI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1408A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1408A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1408A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against BNLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1409A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1409A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1409A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against BNLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-140A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-140A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-140A1.txt
  • at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cox IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Cox Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1410A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1410A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1410A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against NALD ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NALD may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1411A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1411A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1411A1.txt
  • change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Business Network Long Distance ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Business Network Long Distance may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1412A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1412A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1412A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 10-S0297445, received February 18, 2010. Hawaiian Telcom's Response to Informal Complaint No. 10-S0297445, received April 26, 2009. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-141A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-141A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-141A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Charter IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Charter may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1422A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1422A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1422A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against BNLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and BNLD may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-142A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-142A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-142A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CWCC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither CWCC nor their authorized carrier may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-143A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-143A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-143A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Convergia IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Convergia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-144A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-144A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-144A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Time Warner nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-145A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-145A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-145A1.txt
  • change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDC Telecommunications, Inc. c/o Intercontrollers, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and that neither LDC nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-146A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-146A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-146A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Century Tel nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-148A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-148A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-148A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest Communications, Inc.'s Response to Informal Complaint No. IC 09-S0295926, received June 18, 2009. Verizon's Response to Informal Complaint No. IC 09-S0295926, received November 24,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-149A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-149A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-149A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). IDT Corporation's Response to Informal Complaint No. IC 09-S0296885, received November 3, 2009. AT&T, Inc.'s Response to Informal Complaint No. IC 09-S0296885, received November 23,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-150A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-150A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-150A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. IC 10-S2746919, received September 29, 2010. Verizon's Response to Informal Complaint No. IC 10-S2746919, received November 24, 2010.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-151A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-151A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-151A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. 10-S2721413, received August 19, 2010. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-152A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-152A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-152A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. IC 10-S2784447, received September 30, 2010. Verizon's Response to Informal Complaint No. IC 10-S2784447, received November 24, 2010.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-153A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-153A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-153A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk for Less's Response to Informal Complaint No. 10-S002995, received November 18, 2010. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-154A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-154A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-154A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LCR's Response to Informal Complaint No. 10-S002728, received April 21, 2010. Qwest's Response to Informal Complaint No. 10-S002728, received September 9, 2010. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-155A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-155A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-155A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Official Small Business Association's Response to Informal Complaint No. 10-S2806974, received October 6, 2010. If Complainant is unsatisfied with the resolution of this complaint, Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-160A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-160A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-160A1.txt
  • of the telephone numbers to be switched, as required by our rules. We find that NLDS did not provide clear and convincing evidence that the person on the call was authorized to make the carrier change. Therefore, we find that NLDS's actions resulted in unauthorized changes in Complainant telecommunications service provider and we discuss NLDS's liability below. Pursuant to Section 64.1170(b) our rules, NLDS must forward to AT&T, Inc. (AT&T) an amount equal to 150% of all charges paid by the subscriber to NLDS along with copies of any telephone bills issued from NLDS to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-161A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-161A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-161A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 10-S2685142, received July 13, 2010. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-162A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-162A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-162A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 09-S0297237, received January 8, 2010. AT&T's Response to Informal Complaint No. 09-S0297237, received September 29, 2010. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-163A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-163A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-163A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Communicate Technological Systems, LLC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and that neither CTS nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-164A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-164A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-164A1.txt
  • change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDC Telecommunications, Inc. c/o Intercontroller, Inc., IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and that neither CenturyLink nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-165A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-165A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-165A1.txt
  • Report and Order, ``any description of the carrier change transaction...shall not be misleading ``and verifiers should convey explicitly that ``the consumers will have authorized a carrier change, and not, for instance, an upgrade in existing service (emphasis added).'' We find that TeleDias's actions were in violation of our carrier change rules, and we discuss TeleDias's liability below. Pursuant to Section 64.1170(b) our rules, TeleDias must forward to Cox Communications (Cox) an amount equal to 150% of all charges paid by the subscriber to TeleDias along with copies of any telephone bills issued from TeleDias to the Complainant. Within ten days of receipt of this amount, Cox shall provide a refund or credit to Complainant in the amount of 50% of all
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1666A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1666A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1666A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC 09-S002371, filed April 14, 2009. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to 47 U.S.C � 258); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Notice of Informal Complaint No. IC 09-S002371 to Sprint from the Deputy Chief, Division, dated April 24, 2009. See 47 C.F.R. �
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1667A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1667A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1667A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC 09-S002273, filed January 2, 2009. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to 47 U.S.C. � 258); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Notice of Informal Complaint No. 09-S002273 to BNLD from the Deputy Chief, Division, CGB, dated January 14, 2009. According to the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1668A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1668A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1668A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC 10-S002727, filed March 18, 2010. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to 47 U.S.C. � 258); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Notice of Informal Complaint No. IC 10-S002727 to LoTel, Inc. d/b/a Coordinated Billing Services from the Deputy Chief, Division, dated March 31,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1669A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1669A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1669A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC 10-S2877004, filed November 22, 2010. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to 47 U.S.C. � 258); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Notice of Informal Complaint No. IC 10-S2877004 to Charter Communications from the Deputy Chief, Division, dated December 3, 2010. Charter Communication's Response
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-166A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-166A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-166A1.txt
  • the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against America Net, LLC ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the America nor the authorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-167A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-167A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-167A1.txt
  • time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Nationwide Long Distance Service ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the NLDS nor the authorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-168A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-168A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-168A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Business Network Long Distance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor BNLD may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-169A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-169A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-169A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Nationwide Long Distance Service IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither NLDS nor Qwest may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-170A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-170A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-170A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If either Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-171A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-171A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-171A1.txt
  • emphasized in the Fourth Report and Order, ``any description of the carrier change transaction ... shall not be misleading.'' We find that Silv's actions were in violation of our carrier change rules, and we discuss America's liability below. We find that Silv's actions were in violation of our carrier change rules, and we discuss Silv's liability below. Pursuant to Section 64.1170(b) our rules, Silv must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Silv along with copies of any telephone bills issued from Silv to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-173A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-173A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-173A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. IC 10-S002676, received February 19, 2010. Hawaiian Telecom's Response to Informal Complaint No. IC 10-S002676, received April 9,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1814A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1814A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1814A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Hawaiian Telcom Services Company IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither HTSC nor their authorized carrier may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1815A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1815A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1815A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDC Telecommunications, Inc. c/o Intercontrollers, Inc., IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and LDC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1816A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1816A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1816A1.txt
  • the call is authorized to make the carrier change.'' Accordingly, we grant Complainant's complaint. We find that ISI has failed to produce clear and convincing evidence of a valid authorized carrier change by the Complainant. Therefore, we find that ISI's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss ISI's liability below. Pursuant to Section 64.1170(b) our rules, ISI must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to ISI along with copies of any telephone bills issued from ISI to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1817A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1817A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1817A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NALD's Response to Informal Complaint No. 09-S0296365, received August 10, 2009. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1819A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1819A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1819A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Communications Network Billing Inc., IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and CNBI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1820A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1820A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1820A1.txt
  • the call is authorized to make the carrier change.'' Accordingly, we grant Complainant's complaint. We find that CNBI has failed to produce clear and convincing evidence of a valid authorized carrier change by the Complainant. Therefore, we find that CNBI's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss CNBI's liability below. Pursuant to Section 64.1170(b) our rules, CNBI must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to CNBI along with copies of any telephone bills issued from CNBI to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1821A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1821A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1821A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Optic Internet Protocol, Inc., IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor OIP may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1849A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1849A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1849A1.txt
  • the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against LDCB Net, LLC ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the LDCB nor the authorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2064A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2064A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2064A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Advantage Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Access Point nor Advantage Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2065A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2065A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2065A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against BCN Telecom, Inc., IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and BCN may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2066A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2066A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2066A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NLDS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NLDS may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2067A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2067A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2067A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDC Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither LDC Telecom, Inc. nor AT&T may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2068A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2068A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2068A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. IC 09-S0296349, received August 18, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2081A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2081A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2081A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Advantage Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2082A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2082A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2082A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Quasar Communications Corp. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither TDS Telecom nor Quasar may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2083A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2083A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2083A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Spectrotel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Spectrotel nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2084A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2084A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2084A1.txt
  • at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Verizon may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2085A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2085A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2085A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). RRLD's Response to Informal Complaint No. IC 09-S0296682, received September 18, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-374A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-374A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-374A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). FSN's Response to Informal Complaint No. IC 10-S0297732, received May 10, 2010. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-375A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-375A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-375A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. IC 10-S2814988, received November 19, 2010. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-376A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-376A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-376A1.txt
  • Report and Order, ``any description of the carrier change transaction...shall not be misleading ``and verifiers should convey explicitly that ``the consumers will have authorized a carrier change, and not, for instance, an upgrade in existing service (emphasis added).'' We find that DLD's actions were in violation of our carrier change rules, and we discuss DLD's liability below. Pursuant to Section 64.1170(b) our rules, DLD must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to DLD along with copies of any telephone bills issued from DLD to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-377A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-377A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-377A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Reliant Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Reliant may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-378A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-378A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-378A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against ALD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither ALD nor their authorized carrier may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-379A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-379A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-379A1.txt
  • at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LaJicarita IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and LaJicarita may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-380A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-380A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-380A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-381A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-381A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-381A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-383A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-383A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-383A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. 10-S002999, received September 29, 2010. Verizon's Response to Informal Complaint No. 10-S002999, received November 24, 2010. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-384A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-384A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-384A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. 10-S2754999, received November 18, 2010. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-385A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-385A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-385A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WilTel's Response to Informal Complaint No. 10-S2741315, received September 3, 2010. AT&T's Response to Informal Complaint No. 10-S2741315, received December 30, 2010. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-386A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-386A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-386A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 10-S2736705, received August 17, 2010. Cox's Response to Informal Complaint No. 10-S2736705, received November 19, 2010. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-387A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-387A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-387A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Cordia's Response to Informal Complaint No. 10-S003042, received December 17, 2010. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-388A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-388A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-388A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. 10-S002728, received April 2, 2010. APT's Response to Informal Complaint No. 10-S002728, received December 29, 2010. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-389A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-389A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-389A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ATC's Response to Informal Complaint No. 10-S2736671, received September 2, 2010. Qwest's Response to Informal Complaint No. 10-S2736671, received November 5, 2010. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-412A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-412A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-412A1.txt
  • when authorizing a carrier change. In 1999, the Commission bolstered its efforts to combat slamming by adding four sections to the slamming rules (section 64.1180 was subsequently removed). Section 64.1130, originally promulgated as 64.1160, details the use of letters of agency as a form of authorizing and/or verifying a subscriber's request to change his or her preferred carrier selection. Section 64.1170 sets forth procedures for reimbursing subscribers who have already paid charges to an unauthorized carrier. Section 64.1190 provides further protection against slamming by enabling a subscriber to ``freeze'' his or her preferred carrier selection, unless the subscriber gives the carrier from whom the freeze was requested his or her express consent to a change. Need: These rules are intended to
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-497A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-497A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-497A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Frontier IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Frontier may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-757A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-757A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-757A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. IC 10-S2689493, received July 30, 2010. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-758A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-758A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-758A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Preferred Long Distance, Inc., IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Preferred may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-759A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-759A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-759A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Preferred Long Distance, Inc., IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Preferred may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-760A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-760A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-760A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CRC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor CRC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-761A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-761A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-761A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Clear Rate Communications, IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Clear Rate may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-762A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-762A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-762A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Clear Rate Communications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Clear Rate may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-763A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-763A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-763A1.txt
  • at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon or Credo may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-764A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-764A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-764A1.txt
  • at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Verizon Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-765A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-765A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-765A1.txt
  • at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-766A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-766A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-766A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Silv nor Integra may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-767A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-767A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-767A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv Communication IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Silv nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-768A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-768A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-768A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Silv nor Integra may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-769A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-769A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-769A1.txt
  • rather than merely verifying numbers associated with a business or residence, or for what purpose the numbers are used. As we emphasized in the Fourth Report and Order, ``any description of the carrier change transaction...shall not be misleading''. We find that America's actions were in violation of our carrier change rules and we discuss America's liability below. Pursuant to Section 64.1170(b) our rules, America must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to America along with copies of any telephone bills issued from America to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-770A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-770A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-770A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against America IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither America nor their authorized carrier may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-771A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-771A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-771A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against America Net, LLC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither America Net nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-772A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-772A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-772A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against United Telecom Inc., IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither United Telecom nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-772A2.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-772A2.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-772A2.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against United Telecom Inc., IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither United Telecom nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-773A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-773A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-773A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Rodeo IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Rodeo nor Integra may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-774A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-774A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-774A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Surftone IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Surftone may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-775A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-775A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-775A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CenturyLink IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and CenturyLink may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-776A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-776A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-776A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against RCN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-777A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-777A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-777A1.txt
  • of our rules, we notified Long Distance Services of the complaint and Long Distance Services responded on August 6, 2010. Long Distance Services states that Complainant's telephone number was inadvertently switched. Therefore, we find that Long Distance Services's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Long Distance Services's liability below. Pursuant to Section 64.1170(b) our rules, Long Distance Services must forward to Qwest an amount equal to 150% of all charges paid by the subscriber to Long Distance Services along with copies of any telephone bills issued from Long Distance Services to the Complainant. Within ten days of receipt of this amount, Qwest shall provide a refund or credit to Complainant in the amount
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-778A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-778A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-778A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cavalier IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-779A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-779A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-779A1.txt
  • AT&T for the time period in question. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T IS GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unreasonable delay and AT&T may not pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-780A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-780A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-780A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Preferred IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Preferred nor their authorized carrier may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-781A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-781A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-781A1.txt
  • against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cox Virginia Telcom, LLC., IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and that neither Sprint nor Cox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-782A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-782A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-782A1.txt
  • Report and Order, ``any description of the carrier change transaction...shall not be misleading ``and verifiers should convey explicitly that ``the consumers will have authorized a carrier change, and not, for instance, an upgrade in existing service (emphasis added).'' We find that LDA's actions were in violation of our carrier change rules, and we discuss LDA's liability below. Pursuant to Section 64.1170(b) our rules, LDA must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to LDA along with copies of any telephone bills issued from LDA to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-783A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-783A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-783A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Airnex IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Airnex may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-784A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-784A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-784A1.txt
  • Order, ``any description of the carrier change transaction...shall not be misleading ``and verifiers should convey explicitly that ``the consumers will have authorized a carrier change, and not, for instance, an upgrade in existing service (emphasis added).'' We find that Online Savings's actions were in violation of our carrier change rules, and we discuss Online Savings's liability below. Pursuant to Section 64.1170(b) our rules, Online Savings must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Online Savings along with copies of any telephone bills issued from Online Savings to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-785A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-785A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-785A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cordia Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-787A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-787A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-787A1.txt
  • change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Business Network Long Distance ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Business Network Long Distance may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-788A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-788A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-788A1.txt
  • change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Business Network Long Distance ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Business Network Long Distance may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-789A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-789A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-789A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Advantage's Response to Informal Complaint No. IC 10-S003040, received December 3, 2010. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-790A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-790A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-790A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 10-S2885052, received January 13, 2011. Verizon's Response to Informal Complaint No. 10-S2885052, received February 17, 2011. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-791A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-791A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-791A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. 10-S2780496, received September 29, 2010. Verizon's Response to Informal Complaint No. 10-S2780496, received November 24, 2010. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-792A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-792A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-792A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. 10-S003068, received January 14, 2011. Verizon's Response to Informal Complaint No. 10-S003068, received February 17, 2011. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-793A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-793A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-793A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon Business' Response to Informal Complaint No. 10-S2787019, received October 8, 2010. MCI and Verizon merged in 2006, but MCI is a separate entity. Verizon
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-794A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-794A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-794A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. 10-S2746930, received August 31, 2010. MCI and Verizon merged in 2006, but MCI is a separate entity. AT&T's Response
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-795A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-795A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-795A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. 10-S003025, received November 12, 2010. MCI and Verizon merged in 2006, but MCI is a separate entity. AT&T's Response
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-796A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-796A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-796A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. 10-S002760, received June 17, 2010. MCI and Verizon merged in 2006, but MCI is a separate entity. Verizon's Response
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-797A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-797A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-797A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LaurenTel's Response to Informal Complaint No. 10-S0298306, received March 2, 2011. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-798A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-798A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-798A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Norristown's Response to Informal Complaint No. 10-S003050, received December 15, 2010. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-397A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-397A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-397A1.txt
  • change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Business Network Long Distance ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Business Network Long Distance may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-449A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-449A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-449A1.txt
  • change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Business Network Long Distance ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Business Network Long Distance may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-801A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-801A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-801A1.txt
  • � 64.1120(c)(3)(iii). See id. �� 64.1140, 64.1160-70. See id. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See id. � 64.1170. See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Fourth Report and Order, 23 FCC Rcd 493 (2008) (Fourth Report and Order). See 47 C.F.R 64.1120 (c)(3)(iii). See Fourth Report and Order, 23 FCC Rcd at 501-502, paras. 18-20.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-819A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-819A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-819A1.txt
  • to a clerical error, Complainant's telephone number was mistakenly provisioned under another company's name. We find that United Telecom has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that United Telecom's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss United Telecom's liability below. Pursuant to Section 64.1170(b) our rules, United Telecom must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to United Telecom along with copies of any telephone bills issued from United Telecom to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-820A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-820A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-820A1.txt
  • unauthorized changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against United Telecom, Inc., ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the UTI nor the authorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-821A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-821A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-821A1.txt
  • Report and Order, ``any description of the carrier change transaction...must not be misleading'' and verifiers must convey explicitly that ``the consumers will have authorized a carrier change, and not, for instance, an upgrade in existing service.'' We find that Rodeo Telecom's actions were in violation of our carrier change rules, and we discuss Rodeo Telecom's liability below. Pursuant to Section 64.1170(b) our rules, Rodeo Telecom must forward to Verizon, Inc. (Verizon) an amount equal to 150% of all charges paid by the subscriber to Rodeo Telecom along with copies of any telephone bills issued from Rodeo Telecom to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-203306A1.doc
  • A, Section 64.1150(c), the text ``...order that the carrier removes all unpaid charges from the subscriber's bill...'' is changed to ``...order that the carrier remove all unpaid charges for the first 30 days after the slam from the subscriber's bill...'' 9. In Appendix A, Section 64.1160(f), the text ``...provided for in � 64.1160...'' is changed to ``...provided for in � 64.1170...'' FEDERAL COMMUNICATIONS COMMISSION Carol E. Mattey Deputy Chief, Common Carrier Bureau Federal Communications Commission DA 00-1306 Federal Communications Commission DA 00-1306 - " K � � - ! " � � � � � � ! " � � � � � � � � �
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-206118A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-206118A1.pdf
  • the event of a slam, i.e., the charge assessed when the LEC executes the slamming carrier's preferred carrier change order and the charge assessed when the LEC returns the subscriber to his or her authorized carrier. Unauthorized carriers also are responsible for reimbursing authorized carriers in accordance with the requirements set forth in section 258 of the Act and section 64.1170 of our rules. We note that SBC's second clarification request regarding the executing carrier's role in investigating slamming allegations was made in response to the Commission's prior liability rules, which were superceded by the liability rules adopted in the First Reconsideration Order. The procedures we adopted in the First Reconsideration Order provide that ``disputes between alleged slamming carriers, authorized carriers,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-222377A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-222377A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-222377A1.txt
  • Verizon at the time of Cox. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cox IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Cox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-226567A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-226567A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-226567A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against eLec IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor eLec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-227452A2.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-227452A2.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-227452A2.txt
  • unauthorized conversion of their telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainants against WorldCom ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carriers nor WorldCom may pursue any collection against each of the Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-256427A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-256427A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-256427A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If any Complainants are unsatisfied with the resolution of this complaint, such Complainants may file a formal complaint with the Commission pursuant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-285362A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-285362A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-285362A1.txt
  • ) ) ) ) ) IC No. 08-S0289067 08-S0293152 08-S0293335 08-S0293600 08-S0293777 ERRATUM Released: September 12, 2008 By the Deputy Chief, Consumer Policy Division, Consumer & Governmental Affairs Bureau: On August 29, 2008, the Consumer & Governmental Affairs Bureau released an Order, DA 08-2012, in the above-captioned proceeding. This Erratum corrects paragraph 9 to read as follows: ''Pursuant to Section 64.1170(b) our rules, LDCB must forward to the authorized carriers an amount equal to 150% of all charges paid by the subscriber to LDCB. Therefore, LDCB must forward to the authorized carriers 150% of the amount, along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt of this amount, the authorized carriers
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-296469A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-296469A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-296469A1.txt
  • period in question. 6. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications ACT of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and l.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cox Arizona Telecom, LLC IS GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Cox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy Stevenson, Deputy Chief Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-00-135A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-00-135A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-00-135A1.txt
  • obtain relief from the unauthorized carrier. D. Waiver Petition As explained above, petitioners filed a Waiver Petition setting forth a proposal for a third-party administrator to administer the liability aspects of the slamming rules. Petitioners seek a waiver of the following liability rules for those carriers electing to participate in the proposed third-party administrator plan: section 64.1100(c); section 64.1100(d); section 64.1170; and section 64.1180. On April 8, 1999, the Commission issued a public notice seeking comment on the third-party administrator proposal. Because we believe that it is in the public interest for state commissions to undertake the responsibilities envisioned for the third-party administrator, we deny the waiver request. Waiver of the Commission's rules is appropriate only if special circumstances warrant a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-00-255A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-00-255A1.pdf
  • the event of a slam, i.e., the charge assessed when the LEC executes the slamming carrier's preferred carrier change order and the charge assessed when the LEC returns the subscriber to his or her authorized carrier. Unauthorized carriers also are responsible for reimbursing authorized carriers in accordance with the requirements set forth in section 258 of the Act and section 64.1170 of our rules. We note that SBC's second clarification request regarding the executing carrier's role in investigating slamming allegations was made in response to the Commission's prior liability rules, which were superceded by the liability rules adopted in the First Reconsideration Order. The procedures we adopted in the First Reconsideration Order provide that ``disputes between alleged slamming carriers, authorized carriers,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-03-42A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-03-42A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-03-42A1.txt
  • has not opted to administer our rules, rather than by authorized carriers. Our current rules regarding informal complaints filed pursuant to section 258 state that ``[t]he Commission will issue a written (or electronic) order informing the complainant, the unauthorized carrier, and the authorized carrier of its finding, and ordering the appropriate remedy, if any, as defined by �� 64.1160 through 64.1170 of this chapter.'' Our rules also require that the ``relevant governmental agency will determine whether an unauthorized change, as defined by � 64.1100(e), has occurred . . . .'' In addition, our rules state that, when a carrier is notified by the relevant governmental agency of an unauthorized carrier change complaint, the carrier shall remove all unpaid charges for the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-03-67A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-03-67A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-03-67A1.txt
  • through the adjudication of the slamming complaints instead of the forfeiture process. WebNet criticizes the WebNet NAL for not discussing whether WebNet complied with the Commission's adjudication rules to address the complaints in this case. WebNet misunderstands the distinction between a slamming adjudication under our rules and an enforcement action pursuant to section 503(b) of the Act. Sections 64.1150 through 64.1170 of the Commission's rules authorize adjudicatory proceedings to bring financial restitution to a consumer who has been slammed. Although each slamming allegation is adjudicated under those rules, that does not shield a carrier from separate enforcement action like this one, which stems from WebNet's willful or repeated violations of section 258 of the Act and section 64.1120 of our rules.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-08-151A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-08-151A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-08-151A1.txt
  • preferred carrier freezes in the telecommunications context through the lens of nearly ten years' experience with them. Finally, as noted above, the Commission's forfeiture guidelines currently establish a standard forfeiture amount of $40,000 for a violation of the Commission's rules against slamming. Forfeitures pursuant to section 1.80(b)(4) are in addition to the carrier liabilities set forth in sections 64.1160 and 64.1170 of the Commission's rules for unauthorized changes in preferred carrier. We seek comment on the applicability of this provision to instances of slamming by VRS or IP Relay providers. As with the slamming liability amounts discussed above, unauthorized providers would not be permitted to recover forfeiture amounts levied under section 1.80(b)(4) of our rules from the Fund, and may not
• http://transition.fcc.gov/Bureaus/Common_Carrier/Notices/1997/fcc97248.pdf http://transition.fcc.gov/Bureaus/Common_Carrier/Notices/1997/fcc97248.txt http://transition.fcc.gov/Bureaus/Common_Carrier/Notices/1997/fcc97248.wp
  • Rep. No. 104-230, 104th Cong., 2d Sess. Preamble (1996) (Joint Explanatory Statement). Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 2 94-129, Report and Order, 10 FCC Rcd 9560 (1995) (1995 Report and Order). 47 C.F.R. �� 64.1100, 64.1150. We are proposing to expand our verification rules to also include Sections 3 64.1160 and 64.1170. See Appendix C. A preferred carrier freeze (PC freeze), also called a block, prevents a carrier change unless the subscriber 4 gives the carrier from whom the freeze was requested his or her express written or oral consent. That is, we seek comment regarding whether slammed consumers should be liable for charges assessed by an 5 unauthorized carrier. Parties filing
• http://transition.fcc.gov/Bureaus/Common_Carrier/Orders/2000/fcc00135.doc http://transition.fcc.gov/Bureaus/Common_Carrier/Orders/2000/fcc00135.pdf http://transition.fcc.gov/Bureaus/Common_Carrier/Orders/2000/fcc00135.txt
  • obtain relief from the unauthorized carrier. D. Waiver Petition As explained above, petitioners filed a Waiver Petition setting forth a proposal for a third-party administrator to administer the liability aspects of the slamming rules. Petitioners seek a waiver of the following liability rules for those carriers electing to participate in the proposed third-party administrator plan: section 64.1100(c); section 64.1100(d); section 64.1170; and section 64.1180. On April 8, 1999, the Commission issued a public notice seeking comment on the third-party administrator proposal. Because we believe that it is in the public interest for state commissions to undertake the responsibilities envisioned for the third-party administrator, we deny the waiver request. Waiver of the Commission's rules is appropriate only if special circumstances warrant a
• http://transition.fcc.gov/eb/Orders/2003/DA-03-2853A1.html
  • for one complaint to the Commission for which it had provided the Commission with all relevant evidence in its possession.17 The Commission also considered and rejected this argument in WebNet. As the Commission explained: ... WebNet misunderstands the distinction between a slamming adjudication under our rules and an enforcement action pursuant to section 503(b) of the Act. Sections 64.1150 through 64.1170 of the Commission's rules authorize adjudicatory proceedings to bring financial restitution to a consumer who has been slammed. Although each slamming allegation is adjudicated under those rules, that does not shield a carrier from separate enforcement action like this one, which stems from WebNet's willful or repeated violations of section 258 of the Act and section 64.1120 of our rules...18
• http://transition.fcc.gov/eb/Orders/2003/FCC-03-67A1.html
  • through the adjudication of the slamming complaints instead of the forfeiture process.14 WebNet criticizes the WebNet NAL for not discussing whether WebNet complied with the Commission's adjudication rules to address the complaints in this case.15 WebNet misunderstands the distinction between a slamming adjudication under our rules and an enforcement action pursuant to section 503(b) of the Act.16 Sections 64.1150 through 64.1170 of the Commission's rules authorize adjudicatory proceedings to bring financial restitution to a consumer who has been slammed.17 Although each slamming allegation is adjudicated under those rules,18 that does not shield a carrier from separate enforcement action like this one, which stems from WebNet's willful or repeated violations of section 258 of the Act and section 64.1120 of our rules.19
• http://www.fcc.gov/Bureaus/Common_Carrier/Notices/1997/fcc97248.pdf http://www.fcc.gov/Bureaus/Common_Carrier/Notices/1997/fcc97248.txt http://www.fcc.gov/Bureaus/Common_Carrier/Notices/1997/fcc97248.wp
  • Rep. No. 104-230, 104th Cong., 2d Sess. Preamble (1996) (Joint Explanatory Statement). Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 2 94-129, Report and Order, 10 FCC Rcd 9560 (1995) (1995 Report and Order). 47 C.F.R. �� 64.1100, 64.1150. We are proposing to expand our verification rules to also include Sections 3 64.1160 and 64.1170. See Appendix C. A preferred carrier freeze (PC freeze), also called a block, prevents a carrier change unless the subscriber 4 gives the carrier from whom the freeze was requested his or her express written or oral consent. That is, we seek comment regarding whether slammed consumers should be liable for charges assessed by an 5 unauthorized carrier. Parties filing
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/fcc00135.doc http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/fcc00135.pdf http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/fcc00135.txt
  • obtain relief from the unauthorized carrier. D. Waiver Petition As explained above, petitioners filed a Waiver Petition setting forth a proposal for a third-party administrator to administer the liability aspects of the slamming rules. Petitioners seek a waiver of the following liability rules for those carriers electing to participate in the proposed third-party administrator plan: section 64.1100(c); section 64.1100(d); section 64.1170; and section 64.1180. On April 8, 1999, the Commission issued a public notice seeking comment on the third-party administrator proposal. Because we believe that it is in the public interest for state commissions to undertake the responsibilities envisioned for the third-party administrator, we deny the waiver request. Waiver of the Commission's rules is appropriate only if special circumstances warrant a
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/fcc00255.doc http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/fcc00255.txt
  • the event of a slam, i.e., the charge assessed when the LEC executes the slamming carrier's preferred carrier change order and the charge assessed when the LEC returns the subscriber to his or her authorized carrier. Unauthorized carriers also are responsible for reimbursing authorized carriers in accordance with the requirements set forth in section 258 of the Act and section 64.1170 of our rules. We note that SBC's second clarification request regarding the executing carrier's role in investigating slamming allegations was made in response to the Commission's prior liability rules, which were superceded by the liability rules adopted in the First Reconsideration Order. The procedures we adopted in the First Reconsideration Order provide that ``disputes between alleged slamming carriers, authorized carriers,
• http://www.fcc.gov/eb/Orders/2003/DA-03-2853A1.html
  • for one complaint to the Commission for which it had provided the Commission with all relevant evidence in its possession.17 The Commission also considered and rejected this argument in WebNet. As the Commission explained: ... WebNet misunderstands the distinction between a slamming adjudication under our rules and an enforcement action pursuant to section 503(b) of the Act. Sections 64.1150 through 64.1170 of the Commission's rules authorize adjudicatory proceedings to bring financial restitution to a consumer who has been slammed. Although each slamming allegation is adjudicated under those rules, that does not shield a carrier from separate enforcement action like this one, which stems from WebNet's willful or repeated violations of section 258 of the Act and section 64.1120 of our rules...18
• http://www.fcc.gov/eb/Orders/2003/FCC-03-67A1.html
  • through the adjudication of the slamming complaints instead of the forfeiture process.14 WebNet criticizes the WebNet NAL for not discussing whether WebNet complied with the Commission's adjudication rules to address the complaints in this case.15 WebNet misunderstands the distinction between a slamming adjudication under our rules and an enforcement action pursuant to section 503(b) of the Act.16 Sections 64.1150 through 64.1170 of the Commission's rules authorize adjudicatory proceedings to bring financial restitution to a consumer who has been slammed.17 Although each slamming allegation is adjudicated under those rules,18 that does not shield a carrier from separate enforcement action like this one, which stems from WebNet's willful or repeated violations of section 258 of the Act and section 64.1120 of our rules.19
• http://www.fcc.gov/fcc-bin/audio/DA-07-380A1.doc http://www.fcc.gov/fcc-bin/audio/DA-07-380A1.pdf
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 06-S0253018, received November 29, 2006. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://www.fcc.gov/fcc-bin/audio/DA-07-4144A1.doc http://www.fcc.gov/fcc-bin/audio/DA-07-4144A1.pdf
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). OneTouch's Response to Informal Complaint No. 07-S0272291, received June 6, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://www.fcc.gov/fcc-bin/audio/DA-11-168A1.doc http://www.fcc.gov/fcc-bin/audio/DA-11-168A1.pdf
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Business Network Long Distance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor BNLD may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://www.fcc.gov/slamming/part64.pdf
  • for Charges. Any submitting telecommunications carrier that fails to comply with the proce- dures prescribed in this part shall be liable to the subscriber's properly au- thorized carrier in an amount equal to 150% of all charges paid to the submit- ting telecommunications carrier by such subscriber after such violation, as well as for additional amounts as pre- scribed in �64.1170. The remedies pro- vided in this part are in addition to any other remedies available by law. (b) Subscriber Liability for Charges. Any subscriber whose selection of tele- communications services provider is changed without authorization verified in accordance with the procedures set for in this part is liable for charges as follows: (1) If the subscriber has not already paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1662A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1662A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1662A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest Communications, Inc. Response to Informal Complaint No. IC-01-S47497, (May 3, 2001) (Qwest Response). See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1663A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1663A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1663A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk.com Holding Corp. Response to Informal Complaint No. IC-01-S42776, (April 2, 2001) (Talk.com Holding Corp. Response) See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1664A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1664A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1664A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. Charles Kostmayer, Informal Complaint No. IC-S47585 (March 30, 2001). 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom Response to Informal Complaint No. IC 01-S47585 (May 14, 2001). See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1665A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1665A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1665A1.txt
  • that the switch occurred as the result of a keying error. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's intraLATA toll and interLATA service provider in violation of Section 258 of the Act and the Commission rules. We discuss Sprint's liability below. Specifically, Sprint states that it will fully reimburse AT&T in accordance with Section 64.1170(b) of the rules. Pursuant to section 64.1170(b), Sprint must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Sprint. According to the complaint, the amount paid by the Complainant to Sprint is $226.36. This amount multiplied by 150% equals $339.54. Therefore, Sprint must forward to AT&T the amount of $339.54, along with copies
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1666A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1666A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1666A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest Communications, Inc. Response to Informal Complaint No. IC-01-S47439, (May 2, 2001) (Qwest Communications, Inc. Response). See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1667A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1667A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1667A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. Deborah Haverty, Informal Complaint No. IC-01-S51331 (filed May 7, 2001). 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Business Options Response to Informal Complaint No. IC 01-S51331 (June 1, 2001). See 47 C.F.R. � 64.1160. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1668A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1668A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1668A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation Response to Informal Complaint No. IC-S52010, (received June 7, 2001). See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1888A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1888A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1888A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of their complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1889A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1889A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1889A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See Appendix A 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of their complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1891A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1891A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1891A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See Appendix A 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2256A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2256A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2256A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See Appendix A 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of their complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2346A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2346A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2346A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of their complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2347A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2347A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2347A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of their complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2348A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2348A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2348A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of their complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2370A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2370A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2370A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of their complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2371A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2371A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2371A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of their complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2470A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2470A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2470A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of their complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2596A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2596A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2596A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See Appendix A . 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). (continued....) Federal Communications Commission DA 01-2596 Federal Communications Commission DA 01-2596 �� �� �� �@��� �� @& ixZ
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2683A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2683A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2683A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of their complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2684A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2684A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2684A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of their complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2738A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2738A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2738A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2849A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2849A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2849A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Eschelon Telecom, Inc. Response to Informal Complaint No. IC-01-S60083, (September 17, 2001) (Eschelon Response). See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2850A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2850A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2850A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of their complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2851A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2851A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2851A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDCBC Response to Informal Complaint No. IC-01-S50991, (June 15, 2001) (LDCBC Response). See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2861A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2861A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2861A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of their complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1000A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1000A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1000A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). IDT's Response to Informal Complaint No. IC 01-S48390, May 16, 2001. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1001A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1001A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1001A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Primus IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1002A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1002A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1002A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel Response to Informal Complaint No. IC 01-S59606, September 21, 2001. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1003A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1003A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1003A1.txt
  • at the time of unauthorized change. 6. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Close Call IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Opex Communications nor Close Call may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1004A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1004A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1004A1.txt
  • Verizon at the time of Cox. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cox IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Cox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1013A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1013A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1013A1.txt
  • authorized carrier at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Worldcom ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Worldcom may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1014A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1014A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1014A1.txt
  • at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1015A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1015A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1015A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest Response to Informal Complaint No. IC 01-S62309, October 18, 2001. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1081A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1081A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1081A1.txt
  • the unauthorized change of long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred neither NTS/MIDCOM nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1082A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1082A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1082A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carier). AT&T Corporation Response to Informal Complaint No. IC 01-S62367, filed October 2, 2001. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1083A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1083A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1083A1.txt
  • change of local and intraLATA toll services. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Z-Tel Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor Z-Tel Communications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1128A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1128A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1128A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Allegiance's Response to Informal Complaint No. 01-S52069, July 9, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1129A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1129A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1129A1.txt
  • at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1130A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1130A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1130A1.txt
  • number was mistakenly switched due to information given by one of their business customers. We find that Sprint has failed to produce clear and convincing evidence that complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's intraLATA toll and long distance providers and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to Verizon and AT&T an amount equal to 150% of the relevant charges paid by the subscriber to Sprint. Therefore, Sprint must forward to Verizon and AT&T 150% the relevant amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon and
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1131A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1131A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1131A1.txt
  • at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon and AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1132A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1132A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1132A1.txt
  • at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1133A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1133A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1133A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom, Inc., Response to Informal Complaint No. IC 01-S55165, August 2, 2001. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1139A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1139A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1139A1.txt
  • separate authorizations for each service sold to the complainant as required by our rules. We find that WorldCom has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that WorldCom's actions resulted in an unauthorized change in Complainant's intraLATA toll and long distance provider and we discuss WorldCom's liability below. Pursuant to Section 64.1170(b) our rules, WorldCom must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to WorldCom. According to the complaint, the amount paid by Complainant to WorldCom is $42.71. This amount multiplied by 150% equals $64.07. Therefore, WorldCom must forward to AT&T the amount of $64.07, along with copies of any telephone bills issued from
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1177A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1177A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1177A1.txt
  • authorized carrier at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MetTel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor MetTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1178A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1178A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1178A1.txt
  • time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by (name of customer) against LCR IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1179A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1179A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1179A1.txt
  • third party verifier, however, failed to obtain separate authorizations for each service sold as required by our rules. RCN has failed to produce clear and convincing evidence that complainant authorized a carrier change. We find that RCN's actions resulted in an unauthorized change in Complainant's local and intraLATA toll service provider and we discuss RCN liability below. Pursuant to Section 64.1170(b) our rules, RCN must forward to Ameritech an amount equal to 150% of all charges paid by the subscriber to RCN. According to the complaint, the amount paid by Complainant to RCN is $19.96. This amount multiplied by 150% equals $29.94. Therefore, RCN must forward to Ameritech the amount of $29.94, along with copies of any telephone bills issued from
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1180A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1180A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1180A1.txt
  • authorized carrier at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Communicate IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor Communicate may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1218A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1218A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1218A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom Response to Informal Complaint No. IC 01-S57181, September 5, 2001. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1219A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1219A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1219A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom Response to Informal Complaint No. IC 01-S65774, December 17, 2001. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1220A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1220A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1220A1.txt
  • at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against WorldCom's ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor WorldCom's may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1326A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1326A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1326A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global's Response to Informal Complaint No. IC 01-S63693, March 21, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1327A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1327A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1327A1.txt
  • states that Complainant's service was changed due to an error in data entry. We find that Advantage has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Advantage's actions resulted in an unauthorized change in Complainant's intraLATA toll and long distance service provider and we discuss Advantage's liability below. Pursuant to Section 64.1170(b) our rules, Advantage must forward to Sprint an amount equal to 150% of all charges paid by the subscriber to Advantage. According to the complaint, the amount paid by Complainant to Advantage is $424.21. This amount multiplied by 150% equals $636.32. Therefore, Advantage must forward to Sprint the amount of $636.32, along with copies of any telephone bills issued from
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-133A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-133A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-133A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global Crossing Telecommunications, Inc., Response to Informal Complaint No. IC 01-S56457, August 15, 2001. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1392A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1392A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1392A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against LCR ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor LCR may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1393A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1393A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1393A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Talk ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Talk may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1394A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1394A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1394A1.txt
  • authorized carrier at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against RCN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech, AOL, nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1395A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1395A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1395A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against RCN IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech, AT&T, nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1396A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1396A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1396A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Quantrex IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor Quantrex may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1397A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1397A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1397A1.txt
  • Network stated that the Complainant's service was switched due to a provisioning error. We find that Network has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Network's actions resulted in an unauthorized change in Complainant's intraLATA toll and long distance service provider and we discuss Network's liability below. Pursuant to Section 64.1170(b) our rules, Network must forward to Unitel an amount equal to 150% of all charges paid by the subscriber to Network, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Unitel shall provide a refund or credit to Complainant in the amount of 50% of all charges
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1398A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1398A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1398A1.txt
  • carriers at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against McLeod IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech and AT&T nor McLeod may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1399A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1399A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1399A1.txt
  • April 2, 2002. BSP states Complainant's service was mistakenly acquired when converting over another company's database. We find that BSP has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that BSP's actions resulted in an unauthorized change in Complainant's long distance service provider and we discuss BSP's liability below. Pursuant to Section 64.1170(b) our rules, BSP must forward to Unitel an amount equal to 150% of all charges paid by the subscriber to BSP. According to the complaint, the amount paid by Complainant to BSP is $55.63. This amount multiplied by 150% equals $83.45. Therefore, BSP must forward to Unitel the amount of $83.45, along with copies of any telephone bills issued from
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1400A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1400A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1400A1.txt
  • verification. Cox's third party verifier, however, failed to obtain separate authorizations for each service sold as required by our rules. Therefore, Cox has failed to produce clear and convincing evidence that complainant authorized a carrier change. We find that Cox's actions resulted in an unauthorized change in Complainant's long distance provider and we discuss Cox liability below. Pursuant to Section 64.1170(b) our rules, Cox must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Cox. According to the complaint, the amount paid by Complainant to Cox is $134.53. This amount multiplied by 150% equals $201.80. Therefore, Cox must forward to AT&T the amount of $201.80, along with copies of any telephone bills issued from
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1401A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1401A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1401A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against McLeod IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor McLeod may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1421A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1421A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1421A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1450A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1450A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1450A1.txt
  • of the Complainants' telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complaints against WorldCom ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainants' authorized carriers nor WorldCom may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1451A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1451A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1451A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Global IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Global may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1467A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1467A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1467A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against BOI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor BOI may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1492A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1492A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1492A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against NALD ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor NALD may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1493A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1493A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1493A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk Response to Informal Complaint No. IC 02-S69363, May 2, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1527A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1527A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1527A1.txt
  • authorized carrier at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Lightyear IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor Lightyear may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1528A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1528A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1528A1.txt
  • authorized carrier at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NAC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Qwest nor NAC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1529A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1529A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1529A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Talk ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Talk may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1581A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1581A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1581A1.txt
  • consent form, however, does not provide a space for an electronic signature as required by our rules. We find that NALD has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that NALD's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss NALD's liability below. Pursuant to Section 64.1170(b) our rules, NALD must forward to authorized carrier an amount equal to 150% of all charges paid by the subscriber to NALD. NALD must forward to authorized carrier this amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, the authorized carrier shall provide a refund or
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1583A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1583A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1583A1.txt
  • to AT&T at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Advantage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1584A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1584A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1584A1.txt
  • as a result of other customers signing and cashing promotional checks with Complainants' telephone numbers on it. We find that Talk has failed to produce clear and convincing evidence that the Complainants authorized carrier changes. Therefore, we find that Talk's actions resulted in an unauthorized change in Complainants' telecommunications service providers and we discuss Talk's liability below. Pursuant to Section 64.1170(b) our rules, Talk must forward to the relevant authorized carriers an amount equal to 150% of all charges paid by the relevant subscriber to Talk. Talk must forward to the relevant authorized carriers the amounts, along with copies of any telephone bills issued from Talk to the Complainants. Within ten days of receipt of this amount, the relevant authorized carriers
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1585A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1585A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1585A1.txt
  • Talk states that due to a data entry error, an order was submitted to reinstate Complainants service. We find that Talk has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Talk's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Talk's liability below. Pursuant to Section 64.1170(b) our rules, Talk must forward to the authorized carrier an amount equal to 150% of all charges paid by the subscriber to Talk. Therefore, Talk must forward to the authorized carrier this amount, along with copies of any telephone bills issued from Talk to the Complainant. Within ten days of receipt of this amount, the authorized company shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1586A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1586A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1586A1.txt
  • Talk, however, could not provide a copy of Complainant's electronic signatures as required by our rules. We find that Talk has failed to produce clear and convincing evidence that the Complainants authorized a carrier change. Therefore, we find that Talk's actions resulted in an unauthorized change in Complainants' telecommunications service providers and we discuss Talk's liability below. Pursuant to Section 64.1170(b) our rules, Talk must forward to the relevant authorized carriers an amount equal to 150% of all charges paid by the relevant subscriber to Talk. Talk must forward to the relevant authorized carriers the amounts, along with copies of any telephone bills issued from Talk to the Complainants. Within ten days of receipt of this amount, the relevant authorized carriers
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1587A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1587A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1587A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Talk IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1596A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1596A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1596A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Allegiance Response to Informal Complaint No. IC 01-S55456, September 6, 2001. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1597A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1597A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1597A1.txt
  • Complainant's international and long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1600A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1600A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1600A1.txt
  • of the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against AT&T Corporation ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred neither the authorized carriers nor AT&T Corporation may pursue any collection against Complainants for those charges. IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1601A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1601A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1601A1.txt
  • of unauthorized change of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against AT&T Corporation ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and AT&T Corporation may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1602A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1602A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1602A1.txt
  • is unable to provide a letter of authorization or third party verification as required by our rules. We find that AT&T has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that AT&T's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss AT&T's liability below. Pursuant to Section 64.1170(b) our rules, AT&T must forward to authorized carrier an amount equal to 150% of all charges paid by the subscriber to AT&T. Therefore, AT&T must forward to authorized carrier the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, the authorized company shall provide a refund
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1603A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1603A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1603A1.txt
  • as a result of various errors on the part of AT&T or its third party verifiers. We find that AT&T has failed to produce clear and convincing evidence that the Complainants authorized a carrier change. Therefore, we find that AT&T's actions resulted in an unauthorized change in Complainants' telecommunications service providers and we discuss AT&T's liability below. Pursuant to Section 64.1170(b) our rules, AT&T must forward to the authorized carriers an amount equal to 150% of all charges paid by the subscriber to AT&T. According to the complaints, AT&T must forward to the authorized carriers the amounts, along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt of this amount, the authorized
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1604A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1604A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1604A1.txt
  • of the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against AT&T Corporation ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred neither the authorized carriers nor AT&T Corporation may pursue any collection against Complainants for those charges. IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1605A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1605A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1605A1.txt
  • AT&T states that the Complainants' telecommunications service providers were switched by someone cashing the promotional checks. We find that AT&T has failed to produce clear and convincing evidence that the Complainants authorized a carrier change. Therefore, we find that AT&T's actions resulted in an unauthorized change in Complainants' telecommunications service providers and we discuss AT&T's liability below. Pursuant to Section 64.1170(b) our rules, AT&T must forward to the authorized carriers an amount equal to 150% of all charges paid by the relevant subscriber to AT&T. AT&T must forward to the relevant authorized carriers the amounts, along with copies of any telephone bills issued from the company to the relevant Complainants. Within ten days of receipt of this amount, the relevant authorized
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1631A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1631A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1631A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Talk IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1632A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1632A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1632A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Talk ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Talk may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1633A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1633A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1633A1.txt
  • of database files in their system inadvertently re-processed Complainant's telephone number causing his service to be reinstated. We find that Talk has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Talk's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Talk's liability below. Pursuant to Section 64.1170(b) our rules, Talk must forward to the authorized carrier an amount equal to 150% of all charges paid by the subscriber to Talk, along with copies of any telephone bills issued from Talk to the Complainant. Within ten days of receipt of this amount, the authorized company shall provide a refund or credit to Complainant in the amount of 50%
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1634A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1634A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1634A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Talk IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1635A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1635A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1635A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against eLec IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor eLec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1636A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1636A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1636A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Talk IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1637A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1637A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1637A1.txt
  • states that Complainant's service was changed due to a processing error in canceling a pending service order. We find that Talk has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Talk's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Talk's liability below. Pursuant to Section 64.1170(b) our rules, Talk must forward to the authorized carrier an amount equal to 150% of all charges paid by the subscriber to Talk, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, the authorized company shall provide a refund or credit to Complainant in the amount of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1638A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1638A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1638A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LCR IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1639A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1639A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1639A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Vox IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Vox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1640A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1640A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1640A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Allegiance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Allegiance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1641A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1641A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1641A1.txt
  • authorized carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint against Axces IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Axces may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1642A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1642A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1642A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor LLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1660A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1660A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1660A1.txt
  • the unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1661A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1661A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1661A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation Response to Informal Complaint No.01-S59628, September 19, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1662A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1662A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1662A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1663A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1663A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1663A1.txt
  • the unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1684A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1684A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1684A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1685A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1685A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1685A1.txt
  • did not provide a valid third party verification tape or letter of authorization. We find that Direct One has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Direct One's actions resulted in an unauthorized change in Complainant's long distance service provider and we discuss Direct One's liability below. Pursuant to Section 64.1170(b) our rules, Direct One must forward to Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Direct One. Therefore, Direct One must forward to AT&T Corporation (AT&T) 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1686A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1686A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1686A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of their complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1715A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1715A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1715A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Talk IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1716A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1716A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1716A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Talk IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1717A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1717A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1717A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Talk ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Talk may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1718A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1718A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1718A1.txt
  • authorized carrier at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against ServiSense IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor ServiSense may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1719A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1719A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1719A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against National IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor National may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1737A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1737A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1737A1.txt
  • AT&T's verifier failed to ask if he was authorized by the billing party to make carrier changes. We find that AT&T has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that AT&T's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss AT&T's liability below. Pursuant to Section 64.1170(b) our rules, AT&T must forward to the authorized carrier an amount equal to 150% of all charges paid by the subscriber to AT&T. Therefore, AT&T must forward to the authorized carrier the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, the authorized carrier shall provide
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1738A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1738A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1738A1.txt
  • of unauthorized change of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against AT&T Corporation ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and AT&T Corporation may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1739A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1739A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1739A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1742A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1742A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1742A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1797A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1797A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1797A1.txt
  • the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against National Accounts, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither authorized carriers nor National Accounts, Inc. may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1798A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1798A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1798A1.txt
  • time of the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against IEcom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and IEcom may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer &
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1799A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1799A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1799A1.txt
  • time of unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint against Mpower Communications, Corp. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T Corporation nor Mpower Communications Corp. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1800A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1800A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1800A1.txt
  • the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Consolidated Billing Provider IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint Communications Company nor Consolidated Billing Provider may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1801A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1801A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1801A1.txt
  • is unable to provide a letter of authorization or third party verification as required by our rules. We find that CBP has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that CBP's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss CBP's liability below. Pursuant to Section 64.1170(b) our rules, CBP must forward to Sprint Communications Corporation an amount equal to 150% of all charges paid by the subscriber to CBP. Therefore, CBP must forward to authorized carrier the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Complainant's authorized carrier shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1802A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1802A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1802A1.txt
  • the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Business Savings Plan. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither authorized carriers nor Business Savings Plan may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1803A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1803A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1803A1.txt
  • has failed to provide a letter of authorization or third party verification as required by our rules. We find that BSP has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that BSP's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss BSP's liability below. Pursuant to Section 64.1170(b) our rules, BSP must forward to authorized carrier an amount equal to 150% of all charges paid by the subscriber to BSP. Therefore, BSP must forward to authorized carrier the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Complainant's authorized carrier shall provide a refund
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1804A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1804A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1804A1.txt
  • authorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Business Savings Plan IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither (authorized carrier) nor (company) may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1808A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1808A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1808A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1819A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1819A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1819A1.txt
  • party verifier, however, failed to obtain separate authorizations for each service sold as required by our rules. We find that UKI has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that UKI's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss UKI's liability below. Pursuant to Section 64.1170(b) our rules, UKI must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to UKI, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1820A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1820A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1820A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against WebNet ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor WebNet may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1821A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1821A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1821A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against National ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor National may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1822A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1822A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1822A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against eLec IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor eLec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1823A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1823A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1823A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against eLec IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor eLec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1824A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1824A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1824A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Talk IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1825A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1825A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1825A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Talk IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1838A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1838A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1838A1.txt
  • states that Complainants service was changed when another customer provided his telephone number through third party verifications. We find that Talk has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Talk's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Talk's liability below. Pursuant to Section 64.1170(b) our rules, Talk must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Talk, along with copies of any telephone bills issued from Talk to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1839A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1839A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1839A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Talk IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1840A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1840A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1840A1.txt
  • authorization was received and confirmed through third party verifications. Talk's third party verification recording, however, was inaudible. We find that Talk has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Talk's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Talk's liability below. Pursuant to Section 64.1170(b) our rules, Talk must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Talk, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1841A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1841A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1841A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Advantage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1842A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1842A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1842A1.txt
  • consent form, however, does not provide a space for an electronic signature as required by our rules. We find that NALD has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that NALD's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss NALD's liability below. Pursuant to Section 64.1170(b) our rules, NALD must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to NALD, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1843A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1843A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1843A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CWC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor CWC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1851A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1851A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1851A1.txt
  • intraLATA toll and long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Advantage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Southwestern Bell, AT&T nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1902A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1902A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1902A1.txt
  • the Complainant. The letter of agency did not include an electronic signature as required by our rules. We find that NAI has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that NAI's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss NAI's liability below. Pursuant to Section 64.1170(b) our rules, NAI must forward to Complainant's authorized carrier, AT&T, an amount equal to 150% of all charges paid by the subscriber to NAI. According to the complaint, NAI must forward to the authorized carrier the amounts, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Complainant's
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1903A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1903A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1903A1.txt
  • carrier at the time of BOI. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Business Options Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech Wisconsin nor Business Options, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1904A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1904A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1904A1.txt
  • of unauthorized change of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Yestel, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred neither the authorized carriers nor Yestel, Inc. may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1905A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1905A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1905A1.txt
  • unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Summit Telco, L. L.C. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T Corporation nor Summit Telco, L.L.C. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1906A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1906A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1906A1.txt
  • the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Advantage Telecommunications Corp. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither authorized carriers nor Advantage Telecommunications Corp. may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1907A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1907A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1907A1.txt
  • of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Z-Tel Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Z-Tel communications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1908A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1908A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1908A1.txt
  • change of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Communicate Technological Systems, LLC, IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T Corporation nor Communicate Technological Systems, LLC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2042A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2042A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2042A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2043A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2043A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2043A1.txt
  • of the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against AT&T Corporation ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred neither the authorized carriers nor AT&T Corporation may pursue any collection against Complainants for those charges. IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2044A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2044A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2044A1.txt
  • time of unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint Corporation nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2045A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2045A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2045A1.txt
  • of the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Z-Tel Communications ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither authorized carriers nor Z-Tel Communications may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2048A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2048A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2048A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2069A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2069A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2069A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120(c). See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2086A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2086A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2086A1.txt
  • of unauthorized change of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against AT&T Corporation ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and AT&T Corporation may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2182A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2182A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2182A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Vox Response to Informal Complaint No. IC-01-S54595, July 2, 2001. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2183A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2183A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2183A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of their complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2184A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2184A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2184A1.txt
  • WorldCom at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2185A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2185A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2185A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2186A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2186A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2186A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2187A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2187A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2187A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2188A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2188A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2188A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2189A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2189A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2189A1.txt
  • could not locate and provide a copy of the third party verification as required by our rules. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Sprint. Therefore, Sprint must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from Sprint to the Complainant. Within ten days of receipt of this amount, Sprint shall provide a refund or credit to
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2190A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2190A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2190A1.txt
  • 6, 2001. Sprint states that Complainant's service was mistakenly added to the account of another Sprint customer. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Sprint, along with copies of any telephone bills issued from Sprint to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2191A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2191A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2191A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2192A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2192A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2192A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint Response to Informal Complaint No. IC 01-S64423, March 22, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2194A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2194A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2194A1.txt
  • person who agreed to the switch was authorized to make the carrier change as required by our rules. We find that AT&T has failed to produce clear and convincing evidence that Complainants authorized carrier changes. Therefore, we find that AT&T's actions resulted in an unauthorized change in Complainants' telecommunications service providers and we discuss AT&T's liability below. Pursuant to Section 64.1170(b) our rules, AT&T must forward to authorized carriers an amount equal to 150% of all charges paid by the subscriber to AT&T. According to the complaints, AT&T must forward to authorized carriers the amounts, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, the authorized carriers shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2195A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2195A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2195A1.txt
  • of the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against AT&T Corporation ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred neither the authorized carriers nor AT&T Corporation may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2196A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2196A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2196A1.txt
  • time of unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Qwest and AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2197A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2197A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2197A1.txt
  • the person on the call was authorized to make the carrier change as required by our rules. We find that AT&T has failed to produce clear and convincing evidence that complainant authorized a carrier change. Therefore, we find that AT&T's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss AT&T liability below. Pursuant to Section 64.1170(b) our rules, AT&T must forward to Qwest an amount equal to 150% of all charges paid by the subscriber to AT&T. According to the complaint, the amount paid by Complainant to AT&T is $3.42. This amount multiplied by 150% equals $5.13. Therefore, AT&T must forward to Qwest the amount of $5.13, along with copies of any telephone bills issued from
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2198A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2198A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2198A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Z-Tel's Response to Informal Complaint No. IC 01-S54331, July 27, 2001.. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2209A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2209A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2209A1.txt
  • to provide a third party verification tape as required by Commission rules. We find that RCN has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that RCN's actions resulted in an unauthorized change in Complainant's local, intraLATA toll and long distance service providers and we discuss RCN's liability below. Pursuant to Section 64.1170(b) our rules, RCN must forward to Ameritech and AT&T an amount equal to 150% of all charges paid by the subscriber to RCN. Therefore, RCN must forward to Ameritech & AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Ameritech and AT&T
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2210A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2210A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2210A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom Response to Informal Complaint No. IC 01-S60078, November 14, 2001. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2327A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2327A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2327A1.txt
  • 4, 2001. Qwest states that Complainant's service was changed when information was entered incorrectly into their database. We find that Qwest has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Qwest's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Qwest's liability below. Pursuant to Section 64.1170(b) our rules, Qwest must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Qwest, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2328A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2328A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2328A1.txt
  • on August 2, 2001. Alliance states that the complainant's telephone number was verified under a business account. We find that Alliance has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Alliance's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Alliance's liability below. Pursuant to Section 64.1170(b) our rules, Alliance must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Alliance, along with copies of any telephone bills issued from Alliance to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2329A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2329A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2329A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2330A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2330A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2330A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint Response to Informal Complaint No. IC 01-S66307, February 22, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2359A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2359A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2359A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Axces IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Axces may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2360A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2360A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2360A1.txt
  • Global at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NALD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Global nor NALD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2362A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2362A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2362A1.txt
  • Summit states that Complainant's service was switched due to a data entry error. We find that Summit has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Summit's actions resulted in an unauthorized change in Complainant's intraLATA toll and long distance service provider and we discuss Summit's liability below. Pursuant to Section 64.1170(b) our rules, Summit must forward to WorldCom an amount equal to 150% of all charges paid by the subscriber to Summit. According to the complaint, Summit must forward to WorldCom the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, WorldCom shall provide a refund or
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2369A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2369A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2369A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of their complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2370A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2370A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2370A1.txt
  • human error. Verification of a switch in service must comply with Commission's rules. We find that Comcast has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Comcast's actions resulted in an unauthorized change in Complainant's intraLATA toll and long distance service provider and we discuss Comcast's liability below. Pursuant to Section 64.1170(b) our rules, Comcast must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Comcast. Therefore, Comcast must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2371A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2371A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2371A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). eLec Response to Informal Complaint No. 01-S52033, June 26, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2372A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2372A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2372A1.txt
  • at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2373A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2373A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2373A1.txt
  • unauthorized conversion of Complainant's local service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against McLeod IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor McLeod may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2376A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2376A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2376A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Response to Informal Complaint No. IC 02-S73528, July 9, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2377A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2377A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2377A1.txt
  • provide a copy of a signed letter of agency or similar instrument. We find that Allegiance has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Allegiance's actions resulted in an unauthorized change in Complainant's local, intraLATA toll and long distance service providers and we discuss Allegiance's liability below. Pursuant to Section 64.1170(b) our rules, Allegiance must forward to Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Allegiance. Therefore, Allegiance must forward to WorldCom and Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, WorldCom and Verizon
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2378A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2378A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2378A1.txt
  • Complainant's local and long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither BellSouth nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2379A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2379A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2379A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom Response to Informal Complaint No. IC 01-S60078, September 24, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2526A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2526A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2526A1.txt
  • one carrier can be designated for interstate or interLATA toll service, as required by our rules. We find that RCN has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that RCN's actions resulted in an unauthorized change in Complainant's (type of service) provider and we discuss RCN's liability below. Pursuant to Section 64.1170(b) our rules, RCN must forward to Sprint an amount equal to 150% of all charges paid by the subscriber to RCN, along with copies of any telephone bills issued from RCN to the Complainant. Within ten days of receipt of this amount, Sprint shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2527A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2527A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2527A1.txt
  • copy of a Letter of Agency nor a third party verification tape, as required by our rules. We find that Talk has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Talk's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Talk's liability below. Pursuant to Section 64.1170(b) our rules, Talk must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Talk, along with copies of any telephone bills issued from Talk to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2528A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2528A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2528A1.txt
  • Primus at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against ComTech IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Primus nor ComTech may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2627A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2627A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2627A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Business Savings Plan IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor WCSS may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2628A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2628A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2628A1.txt
  • at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Communicate IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither authorized carrier nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2629A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2629A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2629A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against ADST IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor ADST may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2630A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2630A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2630A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against WCSS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor WCSS may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2636A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2636A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2636A1.txt
  • Expanets at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Network IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Expanets nor Network may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2637A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2637A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2637A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against WCSS ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor WCSS may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2638A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2638A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2638A1.txt
  • time of the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against CTS ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither authorized carriers nor Communicate Technological Systems may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2639A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2639A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2639A1.txt
  • Sonix at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDMI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor Sonix nor LDMI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2640A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2640A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2640A1.txt
  • 011 at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against McLeod IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither 011 nor McLeod may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2641A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2641A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2641A1.txt
  • time of the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against NAI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither authorized carriers nor National Accounts, Inc. may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2642A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2642A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2642A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against LCR ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor LCR may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2643A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2643A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2643A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against APS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor APS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2644A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2644A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2644A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against UKI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2645A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2645A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2645A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against IDT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2646A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2646A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2646A1.txt
  • WorldCom at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against C&W IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor C&W may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2647A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2647A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2647A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Talk IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2648A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2648A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2648A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2649A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2649A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2649A1.txt
  • through third party verifications. However, Talk could not provide a recorded copy of the third party verification. We find that Talk has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Talk's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Talk's liability below. Pursuant to Section 64.1170(b) our rules, Talk must forward to Isterra an amount equal to 150% of all charges paid by the subscriber to Talk, along with copies of any telephone bills issued from Talk to the Complainant. Within ten days of receipt of this amount, Isterra shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2650A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2650A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2650A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Talk IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2651A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2651A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2651A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Talk IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2652A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2652A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2652A1.txt
  • Vartec at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Vartec nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2653A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2653A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2653A1.txt
  • LOA shall not be combined on the same document, screen, or webpage with inducements of any kind. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to WorldCom an amount equal to 150% of all charges paid by the subscriber to Sprint, along with copies of any telephone bills issued from Sprint to the Complainant. Within ten days of receipt of this amount, WorldCom shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2654A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2654A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2654A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2655A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2655A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2655A1.txt
  • determined that the person who signed the LOA is not the owner of the complainant's telephone number. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Sprint, along with copies of any telephone bills issued from Sprint to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2656A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2656A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2656A1.txt
  • at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Communicate IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither authorized carrier nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2657A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2657A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2657A1.txt
  • Complainant's local and long distance services. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against 011 IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech, nor 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2658A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2658A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2658A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UKI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2659A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2659A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2659A1.txt
  • Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Local Long Distance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor Local Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2660A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2660A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2660A1.txt
  • of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against BS Plan ARE GRANTED. Federal Communications Commission DA 02-2660 IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither authorized carriers nor Business Savings Plan may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2661A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2661A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2661A1.txt
  • Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CCI IS GRANTED. Federal Communications Commission DA 02-2661 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor CCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2662A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2662A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2662A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against American IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor American may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2677A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2677A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2677A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2678A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2678A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2678A1.txt
  • long distance and local toll service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WCSS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T, Verizon WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2679A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2679A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2679A1.txt
  • Complainant's local and long distance services. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint, Sprint LP, nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2680A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2680A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2680A1.txt
  • Complainant's local and long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against McLeod IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech, Globalcom nor McLeod may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2681A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2681A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2681A1.txt
  • separate authorizations for each service sold to the complainant as required by our rules. We find that TeleUno has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that TeleUno's actions resulted in an unauthorized change in Complainant's local and long distance service providers and we discuss TeleUno's liability below. Pursuant to Section 64.1170(b) our rules, TeleUno must forward to Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to TeleUno. Therefore, TeleUno must forward to WorldCom and Verizon 150% of the amount, along with copies of any telephone bills issued from the companies to the Complainant. Within ten days of receipt of this amount, WorldCom and Verizon
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2682A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2682A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2682A1.txt
  • failed to obtain separate authorizations for each service sold to the complainant as required by our rules. We find that ADST has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that ADST's actions resulted in an unauthorized change in Complainant's local service provider and we discuss ADST's liability below. Pursuant to Section 64.1170(b) our rules, ADST must forward to Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to ADST. Therefore, ADST must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2683A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2683A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2683A1.txt
  • conversion of Complainant's intraLATA toll service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UKI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Qwest nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2684A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2684A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2684A1.txt
  • unauthorized conversion of their telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against WebNet ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carriers nor WebNet may pursue any collection against each of the Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2685A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2685A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2685A1.txt
  • of the Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Global Crossing nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2686A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2686A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2686A1.txt
  • toll and long distance service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Global Crossing nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2687A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2687A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2687A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom Response to Informal Complaint No. IC 02-S66756, February 28, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2688A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2688A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2688A1.txt
  • unauthorized conversion of their telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against WorldCom ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carriers nor WorldCom may pursue any collection against each of the Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2689A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2689A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2689A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom Response to Informal Complaint No. 01-S60761, November 30, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2698A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2698A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2698A1.txt
  • all charges paid to AT&T. 6. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(b) of the Commission's rules, 47 C.F.R. � 64.1170(b), that AT&T Corporation must forward to Verizon an amount equal to 150% of all charges paid by the subscriber along with copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this Order. 8. IT IS FURTHER ORDERED that this Order is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2699A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2699A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2699A1.txt
  • of unauthorized change of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against AT&T Corporation ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and AT&T Corporation may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2700A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2700A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2700A1.txt
  • Complainant's telecommunications service was switched when a person who previously had Complainant's number cashed a promotional check. We find that AT&T has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that AT&T's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss AT&T's liability below. Pursuant to Section 64.1170(b) our rules, AT&T must forward to Sprint an amount equal to 150% of all charges paid by the subscriber to AT&T. Therefore, AT&T must forward to authorized carrier the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Complainant's authorized carrier shall provide a refund or
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2701A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2701A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2701A1.txt
  • time of unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon Long Distance and AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2702A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2702A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2702A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of their complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2703A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2703A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2703A1.txt
  • of the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against AT&T Corporation ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred neither the authorized carriers nor AT&T Corporation may pursue any collection against Complainants for those charges. IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2704A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2704A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2704A1.txt
  • time of unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon and AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2705A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2705A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2705A1.txt
  • time of unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint and AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2706A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2706A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2706A1.txt
  • time of unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon and AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2707A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2707A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2707A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2708A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2708A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2708A1.txt
  • collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2709A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2709A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2709A1.txt
  • time of unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Z-Tel Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T Corporation and Z-Tel Communications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2710A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2710A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2710A1.txt
  • time of unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Z-Tel Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech and Z-Tel Communications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2711A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2711A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2711A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Z-Tel's Communications, Response to Informal Complaint No. 01-S53945, July 17, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2712A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2712A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2712A1.txt
  • time of unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Z-Tel Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech and Z-Tel Communications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2713A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2713A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2713A1.txt
  • time of unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Axces, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor Axces, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2714A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2714A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2714A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2715A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2715A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2715A1.txt
  • of unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Adelphia Business Solutions. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Eastern Telecommunications nor Adelphia Business Solutions may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2724A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2724A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2724A1.txt
  • that Complainant's telephone number was inputted into their system as the result of a keying error. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's long distance service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Sprint. Sprint must forward to AT&T 150% of the amount paid by Complainant, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2725A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2725A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2725A1.txt
  • collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2726A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2726A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2726A1.txt
  • did not confirm the telephone numbers to be switched as required by our rules. We find that Clear World has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Clear World's actions resulted in an unauthorized change in Complainant's telecommunication service provider and we discuss Clear World's liability below. Pursuant to Section 64.1170(b) our rules, Clear World must forward to Complainant's authorized carrier, AT&T Corporation (AT&T), an amount equal to 150% of all charges paid by the subscriber to Clear World. Therefore, Clear World must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2727A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2727A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2727A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CloseCall IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither authorized carrier nor CloseCall may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2728A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2728A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2728A1.txt
  • states complainant's telecommunications service provider was mistakenly changed after acquiring another company's customer base. We find that Business Savings has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Business Savings's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Business Savings's liability below. Pursuant to Section 64.1170(b) our rules, Business Savings must forward to Complainant's authorized carrier, TTI National (TTI National), an amount equal to 150% of all charges paid by the subscriber to Business Savings. Therefore, Business Savings must forward to TTI National 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2729A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2729A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2729A1.txt
  • states that complainant's service was inadvertently transferred back to them due to a scheduled migration in service. We find that Broadview has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Broadview's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Broadview's liability below. Pursuant to Section 64.1170(b) our rules, Broadview must forward to Complainant's authorized carrier, Verizon (Verizon), an amount equal to 150% of all charges paid by the subscriber to Broadview. Therefore, Broadview must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Complainant's authorized carrier
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2730A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2730A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2730A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OneStar IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither authorized carrier nor OneStar may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2782A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2782A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2782A1.txt
  • Complainant's local and long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against McLeod IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither 011 Communications, Ameritech, nor McLeod may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2783A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2783A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2783A1.txt
  • conversion of Complainant's intraLATA toll service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against VarTec IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon and AT&T nor VarTec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2784A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2784A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2784A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Opex nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2858A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2858A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2858A1.txt
  • that subscribers' may consult Ameritech as to whether a fee will apply as required by our rules. We find that Ameritech has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Ameritech's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Ameritech's liability below. Pursuant to Section 64.1170(b) our rules, Ameritech must forward to Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Ameritech. Therefore, Ameritech must forward to Complainant's authorized carrier 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Complainant's authorized carrier
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2859A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2859A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2859A1.txt
  • party verifier, however, failed to verify the telephone number to be switched as required by our rules. We find that Qwest has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Qwest's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Qwest's liability below. Pursuant to Section 64.1170(b) our rules, Qwest must forward to Sprint an amount equal to 150% of all charges paid by the subscriber to Qwest. Therefore, Qwest must forward to Sprint 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Sprint shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2860A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2860A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2860A1.txt
  • at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Network One nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2861A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2861A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2861A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Broadwing IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Southwestern Bell nor Broadwing may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2862A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2862A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2862A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against ADST ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor ADST may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2887A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2887A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2887A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against McLeod IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor McLeod may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2888A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2888A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2888A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Allegiance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Allegiance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2889A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2889A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2889A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2890A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2890A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2890A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against WCSS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2891A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2891A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2891A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Business IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Business may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2938A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2938A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2938A1.txt
  • Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cable & Wireless IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither The Phone Company nor Cable & Wireless may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2939A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2939A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2939A1.txt
  • of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against World Communications Satellite Systems, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and World Communications Satellite Systems, Inc. may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2940A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2940A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2940A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Americatel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Americatel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2941A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2941A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2941A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WebNet IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor WebNet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2942A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2942A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2942A1.txt
  • each service sold to the Complainant as required by our rules. We find that New Access has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that New Access' actions resulted in an unauthorized change in Complainant's local and long distance service provider and we discuss New Access' liability below. Pursuant to Section 64.1170(b) our rules, New Access must forward to Qwest an amount equal to 150% of all charges paid by the subscriber to New Access. Therefore, New Access must forward to Qwest 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Qwest shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2943A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2943A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2943A1.txt
  • and long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Local Long Distance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint, Sprint LP, nor Local Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2950A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2950A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2950A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against RCN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2951A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2951A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2951A1.txt
  • conversion of Complainant's telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ATS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Qwest nor ATS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2990A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2990A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2990A1.txt
  • the person on the tape was authorized to change the service as required by our rules. We find that Global has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Global's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Global's liability below. 5. Pursuant to Section 64.1170(b) our rules, Global must forward to Ameritech an amount equal to 150% of all charges paid by the subscriber to Global. Therefore, Global must forward to Ameritech the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Ameritech shall provide a refund or credit to Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2991A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2991A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2991A1.txt
  • the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Advantage Telecommunications Corp. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Worldcom nor Advantage Telecommunications Corp. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2992A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2992A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2992A1.txt
  • unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Advantage Telecommunications Corp. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Advantage Telecommunications Corp. may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2993A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2993A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2993A1.txt
  • unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against RCN Telecom Services, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor RCN Telecom Services, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2994A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2994A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2994A1.txt
  • time of unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Dancris Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Qwest and Dancris Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2995A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2995A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2995A1.txt
  • unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Global Crossing Telecommunications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Global Crossing Telecommunications, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2996A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2996A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2996A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel Telecommunications, Inc.'s, Response to Informal Complaint No. IC 02-S73372, filed July 9, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2997A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2997A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2997A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). IECOM's, Response to Informal Complaint No. IC 02-S73254, filed June 20, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2998A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2998A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2998A1.txt
  • the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Business Options, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Business Options, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2999A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2999A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2999A1.txt
  • of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Communicate Technological Systems, LLC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Southwestern Bell nor Communicate Technological Systems, LLC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3000A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3000A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3000A1.txt
  • the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Line Systems, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Line Systems, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3001A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3001A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3001A1.txt
  • time of unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Worldcom and AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3002A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3002A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3002A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). One Star Long Distance, Inc.'s, Response to Informal Complaint No. IC 02-S73410, filed August 16, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3003A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3003A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3003A1.txt
  • unable to provide a letter of authorization or third party verification as required by our rules. We find that RCN has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that RCN's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss RCN's liability below. 5. Pursuant to Section 64.1170(b) our rules, RCN must forward to Ameritech an amount equal to 150% of all charges paid by the subscriber to RCN. Therefore, RCN must forward to Ameritech the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Ameritech shall provide a refund or credit to Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3004A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3004A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3004A1.txt
  • of the complaints and Vartec responded. Vartec states that Complainants' numbers were switched due to a data processing error. We find that Vartec has failed to produce clear and convincing evidence that Complainants authorized carrier changes. Therefore, we find that Vartec's actions resulted in unauthorized changes in Complainants' telecommunications service providers and we discuss Vartec's liability below. Pursuant to Section 64.1170(b) our rules, Vartec must forward to the authorized carriers an equal amount to 150% of all charges paid by the subscriber to Vartec. According to the complaints, Vartec must forward to the authorized carriers the amount, along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt of this amount, the authorized
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3005A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3005A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3005A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against America's Digital Satellite Telephone ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor America's Digital Satellite Telephone may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3006A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3006A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3006A1.txt
  • unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Least Cost Routing, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Least Cost Routing, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3007A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3007A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3007A1.txt
  • unable to provide a letter of authorization or third party verification as required by our rules. We find that USD has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that USD's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss USD's liability below. 5. Pursuant to Section 64.1170(b) our rules, USD must forward to Clear Choice Communications (Clear Choice) an amount equal to 150% of all charges paid by the subscriber to USD. Therefore, USD must forward to the authorized carrier the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Clear Choice shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3008A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3008A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3008A1.txt
  • of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against World Communications Satellite Systems, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and World Communications Satellite Systems, Inc. may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3011A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3011A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3011A1.txt
  • of the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Network Plus IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Network Plus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3014A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3014A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3014A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Business Savings ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Business Savings may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3015A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3015A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3015A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against ADST ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor ADST may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3016A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3016A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3016A1.txt
  • to make the carrier change, nor confirm the types of services involved as required by our rules. We find that ADST has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that ADST's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss ADST's liability below. Pursuant to Section 64.1170(b) our rules, ADST must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to ADST. Therefore, ADST must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Complainant's authorized carrier shall provide a refund
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3018A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3018A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3018A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and CBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3019A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3019A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3019A1.txt
  • conversion of Complainant's telecommunication service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Telecommunication Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against RCN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3020A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3020A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3020A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Broadwing IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Broadwing may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3021A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3021A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3021A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WCSS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3022A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3022A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3022A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Webnet IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Worldcom nor Webnet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3023A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3023A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3023A1.txt
  • party verifier, however, failed to confirm the telephone number to be switched as required by our rules. We find that Clearworld has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Clearworld's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Clearworld's liability below. Pursuant to Section 64.1170(b) our rules, Clearworld must forward to Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Clearworld. Therefore, Clearworld must forward to Complainant's authorized carrier 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3026A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3026A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3026A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Clearworld IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Clearworld may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3027A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3027A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3027A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Allegiance Response to Informal Complaint No. IC 01-S62363, Aughust 28, 2001. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3028A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3028A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3028A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Lightyear IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Lightyear may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3029A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3029A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3029A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against IDT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3030A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3030A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3030A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ATC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor ATC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3036A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3036A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3036A1.txt
  • unauthorized conversion of Complainant's local service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Quantrex IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor Quantrex may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3037A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3037A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3037A1.txt
  • ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Coordinated Billing IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.110(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor Coordinated Billing may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3038A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3038A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3038A1.txt
  • toll, and long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Network Plus IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither BellSouth, AT&T nor Network Plus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3039A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3039A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3039A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom Response to Informal Complaint No. 01-S65776, December 17, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3094A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3094A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3094A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NALD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor NALD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3095A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3095A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3095A1.txt
  • party verifier, however, failed to confirm the telephone number to be switched as require by our rules. We find that Axces has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Axces's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Axces's liability below. Pursuant to Section 64.1170(b) our rules, Axces must forward to Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Axces. Therefore, Axces must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Complainant's authorized carrier shall provide
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3096A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3096A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3096A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NALD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor NALD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3107A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3107A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3107A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against OTC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor OTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3108A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3108A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3108A1.txt
  • However, the name on the LOA bears no relation to the Complainant's as required by our rules. We find that CTS has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that CTS' actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss CTS' liability below. Pursuant to Section 64.1170(b) our rules, CTS must forward to Sprint an amount equal to 150% of all charges paid by the subscriber to CTS, along with copies of any telephone bills issued from CTS to the Complainant. Within ten days of receipt of this amount, Sprint shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3109A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3109A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3109A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against UKI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor UKI may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3110A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3110A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3110A1.txt
  • carriers at the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against UKI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3111A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3111A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3111A1.txt
  • the telephone numbers to be switched, and the types of services involved in the switch as required in our rules. UKI has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that UKI's actions resulted in an unauthorized change in Complainants' telecommunications service providers and we discuss UKI's liability below. Pursuant to Section 64.1170(b) our rules, UKI must forward to the authorized carriers an amount equal to 150% of all charges paid by the subscribers to UKI, along with copies of any telephone bills issued from UKI to the Complainants. Within ten days of receipt of this amount, the authorized carriers shall provide a refund or credit to Complainants in the amount of 50%
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3112A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3112A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3112A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against UKI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3113A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3113A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3113A1.txt
  • the unauthorized conversion of Complainant's service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither IDT nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3114A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3114A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3114A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3115A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3115A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3115A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3116A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3116A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3116A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3117A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3117A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3117A1.txt
  • third party verification. However, Sprint could not locate a recorded copy of the third party verification tape. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Sprint, along with copies of any telephone bills issued from Sprint to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3118A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3118A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3118A1.txt
  • the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3119A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3119A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3119A1.txt
  • GlobalCom at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither GlobalCom nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3120A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3120A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3120A1.txt
  • collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3121A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3121A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3121A1.txt
  • collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Clearworld IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither authorized carrier nor Clearworld may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3122A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3122A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3122A1.txt
  • complaint and Sprint responded on September 4, 2002. Sprint states that complainant's service was switched in error. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to Complainant's authorized carrier AT&T Corporation (AT&T) an amount equal to 150% of all charges paid by the subscriber to Sprint. Therefore, Sprint must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3123A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3123A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3123A1.txt
  • collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ADST IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither authorized carrier nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3124A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3124A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3124A1.txt
  • have requested the appropriate proof of verification, however, the verification company has been unable to provide verification. We find that WebNet has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that WebNet's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss WebNet's liability below. Pursuant to Section 64.1170(b) our rules, WebNet must forward to WorldCom an amount equal to 150% of all charges paid by the subscriber to WebNet. Therefore, WebNet must forward to WorldCom 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, WorldCom shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3125A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3125A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3125A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against WebNet ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor WebNet may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3126A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3126A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3126A1.txt
  • against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Communications Billing IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Communications Billing may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3127A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3127A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3127A1.txt
  • unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Advantage Telecommunications Corp. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Advantage Telecommunications Corp. may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3128A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3128A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3128A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3134A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3134A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3134A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Conversent IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor Conversent may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3135A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3135A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3135A1.txt
  • switch in long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Direct One IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Direct One may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3136A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3136A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3136A1.txt
  • time of the switch in services. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against RCN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T and WorldCom nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3137A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3137A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3137A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3142A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3142A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3142A1.txt
  • change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against National Accounts, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor National Accounts, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3143A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3143A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3143A1.txt
  • of the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Z-Tel Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor Z-Tel Communications. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3144A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3144A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3144A1.txt
  • failed to obtain separate authorizations from the subscriber for each service as required by our rules. We find that Network has failed to produce clear and convincing evidence that Complainants authorized a carrier change. Therefore, we find that Network's actions resulted in an unauthorized change in Complainants' telecommunications service providers and we discuss Network's liability below. 5. Pursuant to Section 64.1170(b) our rules, Network must forward to authorized carriers an amount equal to 150% of all charges paid by the subscriber to Network. Therefore, Network must forward to authorized carriers the amount, along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt of this amount, the authorized carriers shall provide a refund
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3145A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3145A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3145A1.txt
  • the Complainant's number. Excel is not able to provide a letter of agency for the Complainant. We find that Excel has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Excel's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Excel's liability below. 5. Pursuant to Section 64.1170(b) our rules, Excel must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Excel. Therefore, Excel must forward to Verizon the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3146A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3146A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3146A1.txt
  • the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint against Webnet Communications, Inc. IS GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 CF.R. � 64.1170(d), Complainant is entitled to absolution for the charges Incurred during the first thirty days after the unauthorized change occurred and neither AT&T Corporation nor Webnet Communications, Inc. may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3147A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3147A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3147A1.txt
  • of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against AT&T Corporation ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and AT&T Corporation may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3169A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3169A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3169A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against National IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor National may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3185A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3185A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3185A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. 01-S65110, December 13, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3186A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3186A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3186A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3187A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3187A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3187A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3188A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3188A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3188A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3200A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3200A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3200A1.txt
  • collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3201A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3201A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3201A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3202A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3202A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3202A1.txt
  • the consumer to de-select any services they do not want to switch, in violation of our rules. We find that Sprint has failed to produce clear and convincing evidence that the Complainants authorized carrier changes. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainants' telecommunications service providers and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to the relevant authorized carriers an amount equal to 150% of all charges paid by the relevant subscriber to Sprint. Sprint must forward to the relevant authorized carriers the amounts, along with copies of any telephone bills issued from Sprint to the Complainants. Within ten days of receipt of this amount, the relevant authorized carriers
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3203A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3203A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3203A1.txt
  • October 2, 2002. Norcom states they have reviewed the complaint and are in agreement with the Complainant. We find that Norcom has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Norcom's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Norcom's liability below. Pursuant to Section 64.1170(b) our rules, Norcom must forward to Sprint Communications Company (Sprint) an amount equal to 150% of all charges paid by the subscriber to Norcom. Therefore, Norcom must forward to Sprint 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Sprint shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3230A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3230A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3230A1.txt
  • of the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Teleuno International IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Teleuno International may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3231A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3231A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3231A1.txt
  • unauthorized change of telecommunications service. 6. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred neither the authorized carrier nor AT&T Corporation may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3232A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3232A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3232A1.txt
  • unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Communicate Technological Systems, LLC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Communicate Technological Systems, LLC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3233A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3233A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3233A1.txt
  • change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against America's Digital Satellite Telephone, Inc.. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon and AT&T nor America's Digital Satellite Telephone, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3240A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3240A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3240A1.txt
  • collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Alltel IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Alltel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3241A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3241A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3241A1.txt
  • the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against National Accounts, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither authorized carriers nor National Accounts, Inc. may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3242A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3242A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3242A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OneStar IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor OneStar may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3243A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3243A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3243A1.txt
  • Business Options states that they are unable to locate the third party verification tape. We find that Business Options has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Business Options's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Business Options's liability below. Pursuant to Section 64.1170(b) our rules, Business Options must forward to Amerivision (Amerivision) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Business Options. Therefore, Business Options must forward to Amerivision 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3244A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3244A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3244A1.txt
  • was signed and processed. IDT's letter of authorization, however, is not dated as required by our rules. We find that IDT has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that IDT's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss IDT's liability below. Pursuant to Section 64.1170(b) our rules, IDT must forward to WorldCom, Inc.(WorldCom) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to IDT. Therefore, IDT must forward to WorldCom 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, WorldCom shall provide
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3245A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3245A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3245A1.txt
  • collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WebNet IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor WebNet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3265A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3265A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3265A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Yestel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Yestel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3266A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3266A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3266A1.txt
  • statement regarding subscriber's choice of a separate intraLATA or intrastate toll provider, as required by our rules. We find that Ivantage has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Ivantage's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Ivantage's liability below. Pursuant to Section 64.1170(b) our rules, Ivantage must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Ivantage, along with copies of any telephone bills issued from Ivantage to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3267A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3267A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3267A1.txt
  • In addition, the verification tape implies the consumer thought they were talking to a representative from Verizon. We find that LCR has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that LCR's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss LCR's liability below. Pursuant to Section 64.1170(b) our rules, LCR must forward to Qwest an amount equal to 150% of all charges paid by the subscriber to LCR, along with copies of any telephone bills issued from LCR to the Complainant. Within ten days of receipt of this amount, Qwest shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3268A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3268A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3268A1.txt
  • CoreComm at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LCR IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither CoreComm nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3269A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3269A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3269A1.txt
  • to Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint against Talk IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3270A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3270A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3270A1.txt
  • desire to switch interLATA carriers and if that person has authorization to switch telecommunications carriers are inaudible. We find that Talk has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Talk's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Talk's liability below. Pursuant to Section 64.1170(b) our rules, Talk must forward to WorldCom an amount equal to 150% of all charges paid by the subscriber to Talk, along with copies of any telephone bills issued from Talk to the Complainant. Within ten days of receipt of this amount, WorldCom shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3271A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3271A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3271A1.txt
  • BellSouth at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Talk IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither BellSouth nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3272A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3272A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3272A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Talk IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3273A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3273A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3273A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3274A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3274A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3274A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint Response to Informal Complaint No. IC 02-S66805, April 12, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3275A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3275A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3275A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3276A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3276A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3276A1.txt
  • carrier at the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3277A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3277A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3277A1.txt
  • of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against New Access IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and New Access may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3278A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3278A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3278A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against IDS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither BellSouth nor IDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3279A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3279A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3279A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against PVT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor PVT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3280A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3280A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3280A1.txt
  • occurred while inputting the telephone number into its system resulting in the incorrect customer's service being switched. We find that Broadwing has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Broadwing's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Broadwing's liability below. Pursuant to Section 64.1170(b) our rules, Broadwing must forward to Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Broadwing. Therefore, Broadwing must forward to Complainant's authorized carrier 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Complainant's authorized carrier
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3281A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3281A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3281A1.txt
  • number to be switched and obtain separate authorizations for each service sold as required by ours rules. We find that ADST has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that ADST's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss ADST's liability below. Pursuant to Section 64.1170(b) our rules, ADST must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to ADST. Therefore, ADST must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3282A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3282A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3282A1.txt
  • at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against IDS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither BellSouth nor IDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3283A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3283A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3283A1.txt
  • conversion of Complainant's telecommunication service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Telecommunication Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ATS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor ATS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3295A1.doc
  • complaint and Sprint responded on October 10, 2001. Sprint states complainant's telephone service was switched in error. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to AT&T Corporation (AT&T) complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Sprint. Therefore, Sprint must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3296A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3296A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3296A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3297A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3297A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3297A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3298A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3298A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3298A1.txt
  • the LOA requires that the complainant de-select services they do not want in violation of our rules. We find that Sprint has failed to produce clear and convincing evidence that the Complainants authorized carrier changes. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainants' telecommunications service providers and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to the relevant authorized carriers an amount equal to 150% of all charges paid by the relevant subscriber to Sprint. Sprint must forward to the relevant authorized carriers the amounts, along with copies of any telephone bills issued from Sprint to the Complainants. Within ten days of receipt of this amount, the relevant authorized carriers
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3326A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3326A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3326A1.txt
  • change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against World Communications Satellite Systems, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor World Communications Satellite Systems, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3327A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3327A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3327A1.txt
  • of the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Opex nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3328A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3328A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3328A1.txt
  • the Complainant's telecommunications service provider. However, the LOA is not signed as required by our rules. We find that AT&T has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that AT&T's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss AT&T's liability below. 5. Pursuant to Section 64.1170(b) our rules, AT&T must forward to Excel an amount equal to 150% of all charges paid by the subscriber to AT&T. Therefore, AT&T must forward to Excel the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Excel shall provide a refund or credit to Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3329A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3329A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3329A1.txt
  • change of telecommunications service providers. 6. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against AT&T Corporation ARE GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and AT&T Corporation may not pursue any collection against Complainants for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3330A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3330A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3330A1.txt
  • of the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against, AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Southwestern Bell nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3331A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3331A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3331A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom Response to Informal Complaint No. 02-S67839, April 30, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3332A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3332A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3332A1.txt
  • 2002. National's letter of agency, however, does not contain an electronic signature as required by our rules. We find that National has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that National's actions resulted in an unauthorized change in Complainant's long distance provider and we discuss National's liability below. Pursuant to Section 64.1170(b) our rules, National must forward to Sprint an amount equal to 150% of all charges paid by the subscriber to National. Therefore, National must forward to Sprint150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Sprint shall provide a refund or credit to
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3333A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3333A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3333A1.txt
  • conversion of their telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Network Plus ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carriers nor Network Plus may pursue any collection against each of the Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3385A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3385A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3385A1.txt
  • Ameritech at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3386A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3386A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3386A1.txt
  • carrier at the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3396A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3396A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3396A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UBC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor UBC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3397A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3397A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3397A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3398A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3398A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3398A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NAI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor NAI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3399A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3399A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3399A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Vartec IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Vartec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3421A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3421A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3421A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3422A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3422A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3422A1.txt
  • carrier at the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3423A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3423A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3423A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3424A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3424A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3424A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3425A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3425A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3425A1.txt
  • received from a Sprint authorized sales vendor. However, Sprint was unable to provide any proof of authorization. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Sprint, along with copies of any telephone bills issued from Sprint to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3426A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3426A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3426A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3427A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3427A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3427A1.txt
  • addition, Sprint's LOA, requires the customer deselect services they do not want in violation of our rules. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Sprint, along with copies of any telephone bills issued from Sprint to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3428A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3428A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3428A1.txt
  • however, requires the customer to deselect services that they do not want in violation of our rules. We find that Sprint has failed to produce clear and convincing evidence that the Complainants authorized carrier changes. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainants' telecommunications service providers and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to the relevant authorized carriers an amount equal to 150% of all charges paid by the relevant subscriber to Sprint. Sprint must forward to the relevant authorized carriers the amounts, along with copies of any telephone bills issued from Sprint to the Complainants. Within ten days of receipt of this amount, the relevant authorized carriers
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3432A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3432A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3432A1.txt
  • unauthorized change of telecommunications service. 6. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred neither the authorized carrier nor AT&T Corporation may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3433A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3433A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3433A1.txt
  • of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against AT&T Corporation ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and AT&T Corporation may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3434A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3434A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3434A1.txt
  • response, Complainant's telecommunications service was switched when a person other than the Complainant cashed the promotional check. We find that AT&T has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that AT&T's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss AT&T's liability below. Pursuant to Section 64.1170(b) our rules, AT&T must forward to Southwestern Bell an amount equal to 150% of all charges paid by the subscriber to AT&T. Therefore, AT&T must forward to Southwestern Bell 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Southwestern Bell shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3435A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3435A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3435A1.txt
  • of unauthorized change of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against AT&T Corporation ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and AT&T Corporation may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3436A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3436A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3436A1.txt
  • unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3437A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3437A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3437A1.txt
  • change of telecommunications service providers. 6. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against AT&T Corporation ARE GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and AT&T Corporation may not pursue any collection against Complainants for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3438A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3438A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3438A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of their complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3439A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3439A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3439A1.txt
  • change of telecommunications service providers. 6. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against AT&T Corporation ARE GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and AT&T Corporation may not pursue any collection against Complainants for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3440A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3440A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3440A1.txt
  • a letter of agency or third party verification recording as required by our rules. We find that Web Net has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Web Net's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Web Net's liability below. Pursuant to Section 64.1170(b) our rules, Web Net must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Web Net. Therefore, Web Net must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Southwestern Bell shall provide
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3441A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3441A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3441A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3443A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3443A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3443A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CBI's Response to Informal Complaint No. 01-S69211, May 2, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3444A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3444A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3444A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3445A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3445A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3445A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Opex's Response to Informal Complaint No. 01-S66086, January 25, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3446A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3446A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3446A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CTN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Cable &Wireless nor CTN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3454A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3454A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3454A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3457A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3457A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3457A1.txt
  • authorized carrier at the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints against WebNet ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor WebNet may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3458A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3458A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3458A1.txt
  • Ameritech at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against McLeod IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor McLeod may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3459A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3459A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3459A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against McLeod IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor McLeod may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3460A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3460A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3460A1.txt
  • Vartec at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Vartec nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3461A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3461A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3461A1.txt
  • carrier at the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3462A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3462A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3462A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3478A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3478A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3478A1.txt
  • Complainant's local and long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon, AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3479A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3479A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3479A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Broadwing nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3480A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3480A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3480A1.txt
  • Complainant's local and long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UKI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech and AT&T nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3481A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3481A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3481A1.txt
  • of the unauthorized change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither IE Com nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3482A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3482A1.pdf
  • of the unauthorized switch in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainants against WCSS ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither Complainants' authorized carriers nor WCSS may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3514A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3514A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3514A1.txt
  • customer was switched due to a mistaken understanding that Complainant was still their customer. We find that One Star has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that One Star's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss One Star's liability below. Pursuant to Section 64.1170(b) our rules, One Star must forward to Sprint an amount equal to 150% of all charges paid by the subscriber to One Star, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Sprint shall provide a refund or credit to Complainant in the amount of 50% of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3515A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3515A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3515A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CCC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor CCC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3516A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3516A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3516A1.txt
  • USA at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against TeleUno IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon, Telecom USA nor TeleUno may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3517A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3517A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3517A1.txt
  • carrier at the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against WCSS ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor WCSS may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3518A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3518A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3518A1.txt
  • Sprint at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither nor LLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3519A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3519A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3519A1.txt
  • USA states that Complainant was mistakenly switched when converting the customers of another provider to their network. We find that USA has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that USA's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss USA's liability below. Pursuant to Section 64.1170(b) our rules, USA must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to USA, along with copies of any telephone bills issued from USA to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3520A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3520A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3520A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against USA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor USA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3521A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3521A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3521A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3522A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3522A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3522A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3523A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3523A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3523A1.txt
  • the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3524A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3524A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3524A1.txt
  • carrier at the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3528A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3528A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3528A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AIN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor AIN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3529A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3529A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3529A1.txt
  • the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against WCSS ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor WCSS may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3530A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3530A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3530A1.txt
  • automated verifier, however, failed to confirm the telephone numbers to be switched, as required by our rules. We find that WCSS has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that WCSS's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss WCSS's liability below. Pursuant to Section 64.1170(b) our rules, WCSS must forward to AT&T Corporation (AT&T) complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to WCSS. Therefore, WCSS must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3531A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3531A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3531A1.txt
  • complainant's long distance service was incorrectly established with PNG when PNG purchased another company's telephone customer base. We find that PNG has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that PNG's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss PNG's liability below. Pursuant to Section 64.1170(b) our rules, PNG must forward to Voice Vision International complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to PNG. Therefore, PNG must forward to Voice Vision International 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3532A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3532A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3532A1.txt
  • the LOA requires that the complainant de-select services they do not want in violation of our rules. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to WorldCom, Inc. (WorldCom) complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Sprint. Therefore, Sprint must forward to WorldCom 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, WorldCom shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3533A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3533A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3533A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Capsule IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Capsule may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3534A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3534A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3534A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3535A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3535A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3535A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against ADST ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor ADST may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3536A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3536A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3536A1.txt
  • of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against World Communications Satellite Systems, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and World Communications Satellite Systems, Inc. may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3537A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3537A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3537A1.txt
  • of the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against NAI, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither authorized carriers nor NAI, Inc. may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3539A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3539A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3539A1.txt
  • August 13, 2002. LCR admits that the verification was not sufficient and should have been reverified. We find that LCR has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that LCR's actions resulted in an unauthorized change in Complainant's long distance service provider and we discuss LCR's liability below. Pursuant to Section 64.1170(b) our rules, LCR must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to LCR. Therefore, LCR must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3540A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3540A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3540A1.txt
  • June 13, 2002. Advantage states that the Complainant's service was switched due to a data entry error. We find that Advantage has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Advantage's actions resulted in an unauthorized change in Complainant's long distance provider and we discuss Advantage's liability below. Pursuant to Section 64.1170(b) our rules, Advantage must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Advantage. Therefore, Advantage must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3541A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3541A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3541A1.txt
  • toll and long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Advantage Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Advantage Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3542A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3542A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3542A1.txt
  • switched back to Yestel. Yestel, however, cannot provide evidence of a verification for a second switch. We find that Yestel has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Yestel's actions resulted in an unauthorized change in Complainant's long distance service provider and we discuss Yestel's liability below. Pursuant to Section 64.1170(b) our rules, Yestel must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Yestel. Therefore, Yestel must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3543A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3543A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3543A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Advantage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3576A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3576A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3576A1.txt
  • the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against National Accounts, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither authorized carriers nor National Accounts, Inc. may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3577A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3577A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3577A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT-N IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor AT-N may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3578A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3578A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3578A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Broadview IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Broadview may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3579A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3579A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3579A1.txt
  • Ameritech at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against RCN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3580A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3580A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3580A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-378A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-378A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-378A1.txt
  • the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither authorized carrier nor Sprint may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-384A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-384A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-384A1.txt
  • intraLATA toll and long distance services. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against PowerNet Global Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T Corporation nor PowerNet Global Communications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-385A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-385A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-385A1.txt
  • the unauthorized change of long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred neither Globalcom nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-386A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-386A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-386A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-448A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-448A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-448A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest Communications, Inc., Response to Informal Complaint No. IC 01-S58174, October 17, 2001 and January 15, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-449A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-449A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-449A1.txt
  • at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-455A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-455A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-455A1.txt
  • of intraLATA toll and long distance services. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred neither Qwest Communications nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-456A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-456A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-456A1.txt
  • the unauthorized change of long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred neither Power Net Global nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-457A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-457A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-457A1.txt
  • of intraLATA toll and long distance services. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred neither Worldcom, Inc. nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-458A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-458A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-458A1.txt
  • of intraLATA toll and long distance services. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred neither Worldcom, Inc. nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-459A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-459A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-459A1.txt
  • for those charges. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Ciera Network Systems, Inc. IS GRANTED. IT IS FURTHER ORDER that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Southwestern Bell nor Ciera Network Systems, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-460A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-460A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-460A1.txt
  • collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LCR Telecommunications, LLC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T Corporation nor LCR Telecommunications, LLC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-540A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-540A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-540A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ALLTEL Response to Informal Complaint No. IC 01-S47446, (May 15, 2001). See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-541A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-541A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-541A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of their complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-542A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-542A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-542A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). PowerNet Response to Informal Complaint No. IC 01-S42582 May 17, 2001. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-543A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-543A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-543A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Vox Response to Informal Complaint No. IC-01-S50972 June 8, 2001. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-555A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-555A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-555A1.txt
  • authorized carrier at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Sprint may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-556A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-556A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-556A1.txt
  • authorized carrier at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Summit ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Summit may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-616A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-616A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-616A1.txt
  • clear and convincing evidence of a violation. Therefore, we find that LDMI's actions resulted in an unauthorized change in Complainant's intraLATA toll and long distance service provider and we discuss LDMI's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, LDMI must forward to Sonix4U an amount equal to 150% of all charges paid by the subscriber to LDMI. According to the complaint, the amount paid by Complainant to LDMI is $293.54. This amount multiplied by 150% equals $440.31. Therefore, LDMI must forward to Sonix4U the amount of $440.31, along with copies of any telephone bills issued from
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-617A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-617A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-617A1.txt
  • at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ATS IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor ATS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-618A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-618A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-618A1.txt
  • at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants' against WorldCom ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants'are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither preferred telecommunications providers nor WorldCom may pursue any collection against Complainants' for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-623A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-623A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-623A1.txt
  • at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against WorldCom ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants in the above captioned complaints are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor WorldCom may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-626A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-626A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-626A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Z-Tel's Response to Informal Complaint No. IC 01-S54036, July 16, 2001. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-627A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-627A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-627A1.txt
  • failed to obtain separate authorizations for each service sold as required by our rules. We find that WorldCom has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that WorldCom's actions resulted in an unauthorized change in Complainant's intraLATA toll and long distance provider and we discuss WorldCom's liability below. Pursuant to Section 64.1170(b) our rules, WorldCom must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to WorldCom. According to the complaint, the amount paid by Complainant to WorldCom is $29.88. This amount multiplied by 150% equals $44.82. Therefore, WorldCom must forward to AT&T the amount of $44.82, along with copies of any telephone bills issued from
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-628A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-628A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-628A1.txt
  • carrier at the time of WorldCom. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-630A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-630A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-630A1.txt
  • provider was switched when another customer mistakenly gave the Complainant's line as one of their business lines. We find that ATS has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that ATS's actions resulted in an unauthorized change in Complainant's long distance provider and we discuss ATS's liability below. Pursuant to Section 64.1170(b) our rules, ATS must forward to ALLTEL an amount equal to 150% of all charges paid by the subscriber to ATS. According to the complaint, the amount paid by Complainant to ATS is $31.49. This amount multiplied by 150% equals $47.24. Therefore, ATS must forward to ALLTEL the amount of $47.24, along with copies of any telephone bills issued from
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-654A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-654A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-654A1.txt
  • for each service sold to the complainant as required by our rules. We find that TeleUno has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that TeleUno's actions resulted in an unauthorized change in Complainant's intraLATA toll and long distance provider service provider and we discuss TeleUno's liability below. Pursuant to Section 64.1170(b) our rules, TeleUno must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to TeleUno. According to the complaint, the amount paid by Complainant to TeleUno is $51.34. This amount multiplied by 150% equals $77.01. Therefore, TeleUno must forward to AT&T the amount of $77.01, along with copies of any telephone bills issued from
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-655A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-655A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-655A1.txt
  • authorizations for each service sold to the complainant as required by our rules. We find that WorldCom has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that WorldCom's actions resulted in an unauthorized change in Complainant's local toll and long distance service provider and we discuss WorldCom's liability below. Pursuant to Section 64.1170(b) our rules, WorldCom must forward to Verizon Long Distance an amount equal to 150% of all charges paid by the subscriber to WorldCom. According to the complaint, the amount paid by Complainant to WorldCom is $44.82. This amount multiplied by 150% equals $67.23. Therefore, WorldCom must forward to Verizon Long Distance the amount of $67.23, along with copies of any
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-656A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-656A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-656A1.txt
  • collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Supra Telecom nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-657A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-657A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-657A1.txt
  • they inadvertently included Complainant's long distance service on the order sent to Complainant's local exchange carrier. We find that WorldCom has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that WorldCom's actions resulted in an unauthorized change in Complainant's long distance service provider and we discuss WorldCom's liability below. Pursuant to Section 64.1170(b) our rules, WorldCom must forward to IDT an amount equal to 150% of all charges paid by the subscriber to WorldCom. According to the complaint, the amount paid by Complainant to WorldCom is $55.07. This amount multiplied by 150% equals $82.61. Therefore, WorldCom must forward to IDT the amount of $82.61, along with copies of any telephone bills issued from
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-658A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-658A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-658A1.txt
  • authorizations for each service sold to the complainant as required by our rules. We find that WorldCom has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that WorldCom's actions resulted in an unauthorized change in Complainant's intraLATA toll and long distance service providers and we discuss WorldCom's liability below. Pursuant to Section 64.1170(b) our rules, WorldCom must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to WorldCom. According to the complaint, the amount paid by Complainant to WorldCom is $6.40. This amount multiplied by 150% equals $9.60. Therefore, WorldCom must forward to AT&T the amount of $9.60, along with copies of any telephone bills issued from
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-795A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-795A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-795A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom Response to Informal Complaint No. IC 01-S62947, October 30, 2001. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-796A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-796A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-796A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of their complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-797A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-797A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-797A1.txt
  • conversion of his long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-798A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-798A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-798A1.txt
  • intraLATA toll and long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-799A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-799A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-799A1.txt
  • of the Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-807A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-807A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-807A1.txt
  • intraLATA toll and long distance services. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-808A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-808A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-808A1.txt
  • authorized carrier at the time of unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against WorldCom ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and WorldCom may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer &
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-809A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-809A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-809A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of their complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-810A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-810A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-810A1.txt
  • of the intraLATA toll service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-811A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-811A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-811A1.txt
  • re-provisioning her service ``on-network'', Primus inadvertently requested that Complainant's intraLATA toll service be switched to Primus. We find that Primus has failed to produce clear and convincing evidence that complainant authorized a carrier change. Therefore, we find that Primus' actions resulted in an unauthorized change in Complainant's intraLATA toll service provider and we discuss Primus liability below. Pursuant to section 64.1170(b) our rules, Primus must forward to Ameritech an amount equal to 150% of all charges paid by the subscriber to Primus. According to the response, the amount paid by Complainant to Primus is $106.87. This amount multiplied by 150% equals $160.31. Therefore, Primus must forward to Ameritech the amount of $160.31, along with copies of any telephone bills issued from
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-812A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-812A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-812A1.txt
  • Sprint at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cooperative IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon, Sprint nor Cooperative may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-813A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-813A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-813A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). UKI Response to Informal Complaint No. IC 01-S49702, June 19, 2001. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-851A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-851A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-851A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Z-Tel Communications Response to Informal Complaint No. IC 01-S46527, filed April 18, 2001. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-852A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-852A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-852A1.txt
  • of intraLATA toll and long distance services. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint Corporation nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-853A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-853A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-853A1.txt
  • of intraLATA toll and long distance services. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred neither Verizon and Worldcom, Inc. nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-854A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-854A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-854A1.txt
  • the unauthorized change of long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred neither Qwest nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-966A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-966A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-966A1.txt
  • however, failed to obtain separate authorizations for each service sold to the Complainants as required by our rules. We find that WorldCom has failed to produce clear and convincing evidence that Complainants' authorized carrier changes. Therefore, we find that WorldCom's actions resulted in an unauthorized change in Complainants' telecommunications service providers and we discuss WorldCom's liability below. Pursuant to Section 64.1170(b) our rules, WorldCom must forward to each authorized carrier an amount equal to 150% of all relevant charges paid by the Complainant to WorldCom. Therefore, WorldCom must forward to each authorized carrier the relevant amount along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt of this amount, the authorized carriers
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-997A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-997A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-997A1.txt
  • placed near the signature line on the back of the check as required by our rules. Therefore, Z-Tel failed to produce clear and convincing evidence that Complainant authorized a carrier change. We find that Z-Tel's actions resulted in an unauthorized change in Complainant's local, intraLATA toll and long distance service providers and we discuss Z-Tel's liability below. Pursuant to Section 64.1170(b) our rules, Z-Tel must forward to Ameritech and AT&T Corporation an amount equal to 150% of all charges paid by the subscriber to Z-Tel. According to the complaint, the amount paid by Complainant to Z-Tel is $88.64. This amount multiplied by 150% equals $132.96. Therefore, Z-Tel must forward to Ameritech and AT&T Corporation the amount of $132.96, along with copies
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-998A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-998A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-998A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against eLec IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor eLec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-999A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-999A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-999A1.txt
  • of unauthorized change of long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Worldcom, Inc. nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1000A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1000A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1000A1.txt
  • time of the changes in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainants against WorldCom ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither Complainant's authorized carriers nor WorldCom may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1001A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1001A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1001A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LCR Response to Informal Complaint No. 02-S70639, June 20, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1002A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1002A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1002A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). GTI's Response to Informal Complaint No. 02-S71947. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1003A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1003A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1003A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UKI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1004A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1004A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1004A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1005A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1005A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1005A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WebNet IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Clear Choice nor WebNet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1006A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1006A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1006A1.txt
  • provide a valid third party verification tape or letter of agency as required by our rules. We find that Isterra has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Isterra's actions resulted in an unauthorized change in Complainant's long distance service provider and we discuss Isterra's liability below. Pursuant to Section 64.1170(b) our rules, Isterra must forward to Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Isterra. Therefore, Isterra must forward to Complainant's authorized carrier150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Complainant's authorized carrier shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1007A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1007A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1007A1.txt
  • time of the change in services. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WCSS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Southwestern Bell, Qwest, nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1008A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1008A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1008A1.txt
  • change in Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ADST IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Qwest nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1021A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1021A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1021A1.txt
  • and confirmed through third party verification, however, they are unable to locate a copy of the audiotape. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to IDT an amount equal to 150% of all charges paid by the subscriber to Sprint, along with copies of any telephone bills issued from Sprint to the Complainant. Within ten days of receipt of this amount, IDT shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1036A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1036A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1036A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Allegiance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Elec nor Allegiance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1037A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1037A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1037A1.txt
  • process the third party verifier did not elicit from the Complainant authorization to change Complainant's intraLATA service. We find that IDT has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that IDT's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss IDT's liability below. Pursuant to Section 64.1170(b) our rules, IDT must forward to Verizon Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to IDT. Therefore, IDT must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1038A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1038A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1038A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-B0006873, December 10, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1039A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1039A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1039A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Express Tel Response to Informal Complaint No.02-S73489, September 26, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1040A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1040A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1040A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). USA's Response to Informal Complaint No. 01-S62546, August 20, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1041A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1041A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1041A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. October 8, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1042A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1042A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1042A1.txt
  • who authorized service was his wife's nephew who did not have authorization to change Complainant's telephone service. We find that Talk has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Talk's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Talk's liability below. Pursuant to Section 64.1170(b) our rules, Talk must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Talk, along with copies of any telephone bills issued from Talk to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1054A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1054A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1054A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UKI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1055A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1055A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1055A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Consolidated's Response to Informal Complaint No. 01-S64527, March 15, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1204A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1204A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1204A1.txt
  • the time of each unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against LCR ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor LCR may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1205A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1205A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1205A1.txt
  • telephone numbers to be switched and confirm separated authorization for each service as required by our rules. We find that WCSS has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that WCSS's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss WCSS's liability below. Pursuant to Section 64.1170(b) our rules, WCSS must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to WCSS, along with copies of any telephone bills issued from WCSS to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1206A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1206A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1206A1.txt
  • 20, 2002. VLD failed to provide a copy of letter of agency as required by our rules. We find that VLD has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that VLD's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss VLD's liability below. Pursuant to Section 64.1170(b) our rules, VLD must forward to Worldcom an amount equal to 150% of all charges paid by the subscriber to VLD. Therefore, VLD must forward to Worldcoms150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Worldcom shall provide a refund or credit to
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1207A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1207A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1207A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Broadwing's Response to Informal Complaint No. IC 02-S81707, March 19, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1208A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1208A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1208A1.txt
  • the change in Complainant's telecommunications services. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Comcast IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T, nor Comcast may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1209A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1209A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1209A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CloseCall IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor CloseCall may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1210A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1210A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1210A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Advantage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1211A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1211A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1211A1.txt
  • at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Emergent IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor Emergent may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1212A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1212A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1212A1.txt
  • collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Network IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Network may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1213A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1213A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1213A1.txt
  • verification. 011's verifier failed to obtain separate authorizations for each service sold as required by our rules. We find that 011 has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that 011's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss 011's liability below. Pursuant to Section 64.1170(b) our rules, 011 must forward to Ameritech an amount equal to 150% of all charges paid by the subscriber to 011, along with copies of any telephone bills issued from 011 to the Complainant. Within ten days of receipt of this amount, Ameritech shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1214A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1214A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1214A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1216A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1216A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1216A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1217A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1217A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1217A1.txt
  • failed to provide a third party verification tape as required by our rules. We find that LCR has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that LCR's actions resulted in an unauthorized change in Complainant's intraLATA toll and long distance service providers and we discuss LCR's liability below. Pursuant to Section 64.1170(b) our rules, LCR must forward to Verizon and WorldCom an amount equal to 150% of all charges paid by the subscriber to LCR. Therefore, LCR must forward to Verizon and WorldCom150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon and WorldCom shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1218A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1218A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1218A1.txt
  • tape as required by our rules. The third party verification tape provided by WCSS is blank. We find that WCSS has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that WCSS' actions resulted in an unauthorized change in Complainant's long distance service provider and we discuss WCSS' liability below. Pursuant to Section 64.1170(b) our rules, WCSS must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to WCSS. Therefore, WCSS must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1219A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1219A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1219A1.txt
  • time of the change in services. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against RCN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carriers nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1220A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1220A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1220A1.txt
  • time of the change in services. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against GTI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither Complainants' authorized carriers nor GTI may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1230A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1230A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1230A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1231A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1231A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1231A1.txt
  • did not drop-off the verification call once the three-way connection was established, as is required by our rules. We find that AT&T has failed to produce clear and convincing evidence that Complainants authorized carrier changes. Therefore, we find that AT&T's actions resulted in an unauthorized change in Complainants' telecommunications service providers and we discuss AT&T's liability below. Pursuant to Section 64.1170(b) our rules, AT&T must forward to the authorized carriers an amount equal to 150% of all charges paid by the subscriber to AT&T. According to the complaints, AT&T must forward to the authorized carriers the amounts, along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt of this amount, the authorized
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1232A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1232A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1232A1.txt
  • of the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1233A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1233A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1233A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1234A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1234A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1234A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Business Savings Plan ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Business Savings Plan may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1235A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1235A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1235A1.txt
  • the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against The Free Network IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Free may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1236A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1236A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1236A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Broadwing Communications Services, Inc.'s Response to Informal Complaint No. 02-S76430, filed July 17, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1237A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1237A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1237A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Matrix Telecom, Inc.'s Response to Informal Complaint No. 02-S67670, filed March 22, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1238A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1238A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1238A1.txt
  • the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against, Advantage Telecommunications Corp. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Advantage Telecommunications Corp. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1239A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1239A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1239A1.txt
  • of the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against IDT Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Worldcom nor IDT Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1240A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1240A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1240A1.txt
  • change of telecommunications service. 6. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against PowerNet Global Communications IS GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor PowerNet Global Communications may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1241A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1241A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1241A1.txt
  • certain information about, the transfer pursuant to Section. 64.1120(e)(3). USA however, failed to include in its subscriber notice the rates, terms, and conditions of the service to be provided as required by Section 64.1120(e)(3). Therefore, we find that USA's actions resulted in an impermissible change in Complainant's telecommunications service provider, and we discuss USA's liability below. 5. Pursuant to Section 64.1170(b) our rules, USA must forward to Empire One an amount equal to 150% of all charges paid by the subscriber to USA. Therefore, USA must forward to Empire One the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Empire One shall provide a refund or
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1254A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1254A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1254A1.txt
  • the switch in each Complainant's service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainants against WorldCom ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither Complainant's authorized carriers nor WorldCom may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1255A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1255A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1255A1.txt
  • the change in each Complainant's service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainants against WorldCom ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither Complainants' authorized carriers nor WorldCom may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1256A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1256A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1256A1.txt
  • a valid authorized carrier change for each complaint as required by our rules. We find that WCSS has failed to produce clear and convincing evidence that each Complainant authorized a carrier change. Therefore, we find that WCSS' actions resulted in an unauthorized change in each of the Complainants' telecommunications service providers and we discuss WCSS' liability below. Pursuant to Section 64.1170(b) our rules, WCSS must forward to Complainants' authorized carriers an amount equal to 150% of all charges paid by the subscriber to WCSS. Therefore, WCSS must forward to Complainants' authorized carriers 150% of the amount, along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt of this amount, Complainants' authorized carriers
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1257A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1257A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1257A1.txt
  • drop-off the line once the three way connection was established, as is required by our rules. We find that Advantage has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Advantage's actions resulted in an unauthorized change in Complainant's intraLATA toll service provider and we discuss Advantage's liability below. Pursuant to Section 64.1170(b) our rules, Advantage must forward to Sprint Corporation an amount equal to 150% of all charges paid by the subscriber to Advantage. Therefore, Advantage must forward to Sprint Corporation150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Sprint Corporation shall provide a refund
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1258A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1258A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1258A1.txt
  • the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against, RCN/21st Century Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor RCN/21st Century Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1259A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1259A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1259A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CTS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1264A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1264A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1264A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (procedures for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 01-S52058, July 10, 2001. See Third Report and Order and Second Order on Reconsideration, 15 FCC Rcd 15996 at 16016
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1273A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1273A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1273A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Clear Choice Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor Clear Choice Communications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1274A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1274A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1274A1.txt
  • unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against One Star Long Distance, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor One Star may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1275A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1275A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1275A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1276A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1276A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1276A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Least Cost Routing IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1277A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1277A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1277A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against McLeod USA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor McLeod may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1278A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1278A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1278A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Advantage Telecommunications Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor ATC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1279A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1279A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1279A1.txt
  • unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against EzTel Network Service, LLC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor EzTel Network Service, LLC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1280A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1280A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1280A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1281A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1281A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1281A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Advantage Telecommunications Corp. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Advantage Telecommunications Corp. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1282A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1282A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1282A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest and Nextel's, Responses to Informal Complaint No. 01-S62951, November 27, 2001 and April 29, 2002, respectively. In the Matter of Implementation of the Subscriber
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1293A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1293A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1293A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Global TelData ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Global TelData may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1294A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1294A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1294A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Worldcom nor LDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1295A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1295A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1295A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Discount IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Com West Communications nor Discount may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1296A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1296A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1296A1.txt
  • of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against World Communications Satellite Systems, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and World Communications Satellite Systems, Inc. may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1297A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1297A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1297A1.txt
  • each unauthorized changes of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Business ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred to the relevant Complainant and neither the authorized carrier nor Business may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1298A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1298A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1298A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Empire IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and that neither Verizon nor Empire may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1299A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1299A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1299A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against ADST IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1300A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1300A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1300A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AIN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor AIN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1301A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1301A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1301A1.txt
  • an electronic signature as required by our rules. Therefore, we find that National Accounts' actions resulted in an unauthorized change in Complainant's intraLATA toll service provider and we discuss National Accounts' liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, National Accounts must forward to Sprint an amount equal to 150% of all charges paid by the subscriber to National Accounts. Therefore, National Accounts must forward to Sprint 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Sprint shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1302A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1302A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1302A1.txt
  • not provide evidence of authorization by the Complainant to return to its services. We find that National Accounts has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that National Accounts' actions resulted in an unauthorized change in Complainant's long distance service provider and we discuss National Accounts' liability below. Pursuant to Section 64.1170(b) our rules, National Accounts must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to National Accounts. Therefore, National Accounts must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1303A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1303A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1303A1.txt
  • of the change in Complainant's service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1304A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1304A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1304A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1305A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1305A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1305A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1306A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1306A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1306A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1307A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1307A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1307A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom Response to Informal Complaint No. 01-S63056, November 15, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1308A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1308A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1308A1.txt
  • to obtain separate authorizations for each service sold to the Complainant as required by our rules. We find that WorldCom has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that WorldCom's actions resulted in an unauthorized change in Complainant's intraLATA toll service provider and we discuss WorldCom's liability below. Pursuant to Section 64.1170(b) our rules, WorldCom must forward to BellSouth an amount equal to 150% of all charges paid by the subscriber to WorldCom. Therefore, WorldCom must forward to BellSouth 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, BellSouth shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1309A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1309A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1309A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1310A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1310A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1310A1.txt
  • McLeod states that Complainant authorized the change in service. McLeod's third party verification tape, however, is unintelligible. We find that McLeod has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that McLeod's actions resulted in an unauthorized change in Complainant's local service provider and we discuss McLeod's liability below. Pursuant to Section 64.1170(b) our rules, McLeod must forward to Ameritech an amount equal to 150% of all charges paid by the subscriber to McLeod. Therefore, McLeod must forward to Ameritech 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Ameritech shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1311A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1311A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1311A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against McLeod IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor McLeod may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1312A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1312A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1312A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OTC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor OTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1313A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1313A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1313A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Adelphia IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Broadwing nor Adelphia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1314A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1314A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1314A1.txt
  • the unauthorized switch in Complainant's service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ACCXX IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor ACCXX may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1315A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1315A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1315A1.txt
  • intraLATA toll and long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ACC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor ACC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1316A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1316A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1316A1.txt
  • unauthorized change in Complainant's local service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against USA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(b) of the Commission's rules, 47 C.F.R. � 64.1170(b), that USA must forward to Verizon an amount equal to 150% of all charges paid by the subscriber along with copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1317A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1317A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1317A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against GTI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor GTI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1318A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1318A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1318A1.txt
  • to file proper notice with the Commission. We find that Business Savings Plan has failed to produce clear and convincing evidence that each Complainant authorized a carrier change. Therefore, we find that Business Savings Plan's actions resulted in an unauthorized change in each of the Complainants' telecommunications service providers and we discuss Business Savings Plan's liability below. Pursuant to Section 64.1170(b) our rules, Business Savings Plan must forward to Complainants' authorized carriers an amount equal to 150% of all charges paid by the subscriber to Business Savings Plan. Therefore, Business Savings Plan must forward to Complainants' authorized carriers 150% of the amount, along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1319A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1319A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1319A1.txt
  • of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Business Options IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's nor Business Options may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1320A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1320A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1320A1.txt
  • damaged. A request was made for a new one, but to date none has been forthcoming. We find that UKI has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that UKI's actions resulted in an unauthorized change in Complainant long distance service provider and we discuss UKI's liability below. Pursuant to Section 64.1170(b) our rules, UKI must forward to UKI an amount equal to 150% of all charges paid by the subscriber to UKI. Therefore, UKI must forward to UKI 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, UKI shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1321A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1321A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1321A1.txt
  • to Section 503 of the Act. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Eschelon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Qwest and Airnex nor Eschelon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Steven,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1322A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1322A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1322A1.txt
  • line during once the three way connection was established, as required by our rules. We find that APS's has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that APS's actions resulted in an unauthorized change in each of the Complainants' telecommunications service providers and we discuss APS's liability below. Pursuant to Section 64.1170(b) our rules, APS must forward to Complainant's authorized carrier, AT&T (AT&T), an amount equal to 150% of all charges paid by the subscriber to APS. Therefore, APS must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Complainant's authorized carrier
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1323A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1323A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1323A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ACC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor ACC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1324A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1324A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1324A1.txt
  • authorized carriers at the time each unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against ATS ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and ATS may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1325A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1325A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1325A1.txt
  • WorldCom at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Accxx IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor Accxx may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1326A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1326A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1326A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Allegiance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor Allegiance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1327A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1327A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1327A1.txt
  • NALD submitted a third party verification tape as evidence of an authorized change in complainant's service provider. NALD's sales representative however, failed to drop off the line during the verification, as required by our rules. Therefore, we find that NALD's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss NALD's liability below. Pursuant to Section 64.1170(b) our rules, NALD must forward to Complainant's authorized carrier, AT&T (AT&T), an amount equal to 150% of all charges paid by the subscriber to NALD. Therefore, NALD must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Complainant's authorized carrier
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1328A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1328A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1328A1.txt
  • time of the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against, McLeodUSA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor McLeodUSA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1329A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1329A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1329A1.txt
  • each unauthorized changes of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Broadview ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred to the relevant Complainant and neither the authorized carrier nor Broadview may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1330A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1330A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1330A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against 011 IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1331A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1331A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1331A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MetTel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor MetTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1332A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1332A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1332A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against One Star IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither ACCXX nor One Star may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1333A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1333A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1333A1.txt
  • letter of agency (LOA). QuantumLink's LOA, however, does not contain subscriber's address as required by our rules. We find that QuantumLink has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that QuantumLink's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss QuantumLink's liability below. Pursuant to Section 64.1170(b) our rules, QuantumLink must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to QuantumLink, along with copies of any telephone bills issued from QuantumLink to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1334A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1334A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1334A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither nor LLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1335A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1335A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1335A1.txt
  • to AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint against Americatel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Americatel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1336A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1336A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1336A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Advantage ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Advantage may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1337A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1337A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1337A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Epicus' Response to Informal Complaint No. IC 01-S64683, January 16, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1338A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1338A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1338A1.txt
  • is presumed to be clear and convincing evidence of a violation. Therefore, we find that CBRS' actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss CBRS' liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, CBRS must forward to BellSouth an amount equal to 150% of all charges paid by the subscriber to CBRS, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, BellSouth shall provide a refund or credit to Complainant in the amount of 50% of all charges
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1339A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1339A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1339A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against RCN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1340A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1340A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1340A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 02-S72452, July 18, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1341A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1341A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1341A1.txt
  • to AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint against OLS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor OLS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1342A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1342A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1342A1.txt
  • verifier, however, failed to obtain separate authorizations for each service being sold as required by our rules. We find that Cox has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Cox's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Cox's liability below. Pursuant to Section 64.1170(b) our rules, Cox must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Cox, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1343A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1343A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1343A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Talk IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1344A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1344A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1344A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. 02-S76317, July 22, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1345A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1345A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1345A1.txt
  • carrier at the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against BSP ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor BSP may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1346A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1346A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1346A1.txt
  • notice with the Commission at least thirty days before the switch. BSP has failed to comply with the filing requirements. BSP has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that BSP's actions resulted in an unauthorized change in Complainants' telecommunications service providers and we discuss BSP's liability below. Pursuant to Section 64.1170(b) our rules, BSP must forward to the relevant authorized carriers an amount equal to 150% of all charges paid by the relevant subscriber to BSP. BSP must forward to the relevant authorized carriers the amounts, along with copies of any telephone bills issued from BSP to the Complainants. Within ten days of receipt of this amount, the relevant authorized carriers
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1347A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1347A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1347A1.txt
  • to AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint against ADST IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1348A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1348A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1348A1.txt
  • Also, ADST's verifier failed to confirm the telephone number to be switched as required by our rules. We find that ADST has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that ADST's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss ADST's liability below. Pursuant to Section 64.1170(b) our rules, ADST must forward to WorldCom an amount equal to 150% of all charges paid by the subscriber to ADST, along with copies of any telephone bills issued from ADST to the Complainant. Within ten days of receipt of this amount, WorldCom shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1349A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1349A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1349A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against ADST IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1350A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1350A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1350A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against ADST IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1351A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1351A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1351A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1352A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1352A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1352A1.txt
  • required the Complainant to deselect any service that they did not want in violation of our rules. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to WALD an amount equal to 150% of all charges paid by the subscriber to Sprint, along with copies of any telephone bills issued from Sprint to the Complainant. Within ten days of receipt of this amount, WALD shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1353A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1353A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1353A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1354A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1354A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1354A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither TTI nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1355A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1355A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1355A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Econocdial nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1356A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1356A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1356A1.txt
  • the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1357A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1357A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1357A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 02-S69270, May 24, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1358A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1358A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1358A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1359A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1359A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1359A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 02-S68121, May 24, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1360A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1360A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1360A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1361A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1361A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1361A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1362A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1362A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1362A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1363A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1363A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1363A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1364A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1364A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1364A1.txt
  • agency (LOA) was submitted and processed. However, Sprint was unable to provide a copy of the LOA. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to WorldCom an amount equal to 150% of all charges paid by the subscriber to Sprint along with copies of any telephone bills issued from Sprint to the Complainant. Within ten days of receipt of this amount, WorldCom shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1368A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1368A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1368A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ClearWorld IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor ClearWorld may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1369A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1369A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1369A1.txt
  • authorized carrier at the time of the Advantage. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Advantage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1370A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1370A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1370A1.txt
  • authorized carrier at the time of the ADST. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against ADST IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1371A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1371A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1371A1.txt
  • authorized carrier at the time of the UKI. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against UKI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither PT 1 nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1372A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1372A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1372A1.txt
  • the change in Complainant's telecommunications services. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against PowerNet IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sonyx, nor PowerNet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1373A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1373A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1373A1.txt
  • agent, however, did not drop off the verification call once the three way connection was established. We find that ATC has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that ATC's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss ATC's liability below. 5. Pursuant to Section 64.1170(b) our rules, ATC must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to ATC. Therefore, ATC must forward to Verizon the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1374A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1374A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1374A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Z Tel's Response to Informal Complaint No. IC 01-S49764, filed June 13, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1375A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1375A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1375A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1376A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1376A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1376A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDCB IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1377A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1377A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1377A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Global ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Global may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1378A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1378A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1378A1.txt
  • the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against LCR ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor LCR may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1380A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1380A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1380A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1381A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1381A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1381A1.txt
  • off the verification call once the three way connection was established. We find that Reduced Rate has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Reduced Rate's actions resulted in an unauthorized change in Complainant's local and long distance service providers and we discuss Reduced Rate's liability below. Pursuant to Section 64.1170(b) our rules, Reduced Rate must forward to Southwestern Bell and AT&T an amount equal to 150% of all charges paid by the subscriber to Reduced Rate. Therefore, Reduced Rate must forward to Southwestern Bell and AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1382A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1382A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1382A1.txt
  • intraLATA toll and long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WCSS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither IDT nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1383A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1383A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1383A1.txt
  • toll and long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by the Complainant against Axces IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech, AT&T nor Axces may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1384A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1384A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1384A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 01-S57850, September 5, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1385A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1385A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1385A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom Response to Informal Complaint No. 01-S62462, October 30, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1386A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1386A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1386A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against RCN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1387A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1387A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1387A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1388A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1388A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1388A1.txt
  • drop off the verification call once the three way connection was established, as required by our rules. We find that Advantage has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Advantage's actions resulted in an unauthorized change in Complainant's telecommunication service provider and we discuss Advantage's liability below. Pursuant to Section 64.1170(b) our rules, Advantage must forward to AT&T Corp. (AT&T) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Advantage. Therefore, Advantage must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1389A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1389A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1389A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1390A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1390A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1390A1.txt
  • not drop off the verification once the three way connection was established, as required by our rules. We find that LCR has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that LCR's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss LCR's liability below. Pursuant to Section 64.1170(b) our rules, LCR must forward to NTS Communications (NTS) complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to LCR. Therefore, LCR must forward to NTS 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, NTS shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1391A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1391A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1391A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Global TelData ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Global TelData may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1392A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1392A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1392A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against LCR ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1393A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1393A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1393A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1394A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1394A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1394A1.txt
  • the person on the call was authorized to make the carrier change as required by our rules. We find that Advantage has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Advantage's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Advantage's liability below. Pursuant to Section 64.1170(b) our rules, Advantage must forward to AT&T Corporation (AT&T) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Advantage. Therefore, Advantage must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1395A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1395A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1395A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ADST IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1396A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1396A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1396A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1397A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1397A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1397A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1398A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1398A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1398A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against 011 IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1399A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1399A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1399A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Primus IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1400A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1400A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1400A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Alliance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Alliance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1401A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1401A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1401A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1402A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1402A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1402A1.txt
  • complaint and DigiZip responded on March 31, 2003. DigiZip states that Complainant's service was switched in error. We find that DigiZip has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that DigiZip's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss DigiZip's liability below. Pursuant to Section 64.1170(b) our rules, DigiZip must forward to Sprint Communications Company (Sprint) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to DigiZip. Therefore, DigiZip must forward to Sprint 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Sprint
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1403A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1403A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1403A1.txt
  • their interLATA service switched. Cox states that Complainant's interLATA service was switched due to a manual error. We find that Cox has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Cox's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Cox's liability below. Pursuant to Section 64.1170(b) our rules, Cox must forward to WorldCom, Inc. (WorldCom) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Cox. Therefore, Cox must forward to WorldCom 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, WorldCom shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1404A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1404A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1404A1.txt
  • did not produce a valid third party verification or letter of agency, as required by our rules. We find that Globalcom has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Globalcom's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Globalcom's liability below. Pursuant to Section 64.1170(b) our rules, Globalcom must forward to Ameritech (Ameritech) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Globalcom. Therefore, Globalcom must forward to Ameritech 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Ameritech shall provide
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1405A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1405A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1405A1.txt
  • OneLink's verifier, however, did not obtain separate authorizations for each service sold as required by our rules. We find that OneLink has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that OneLink's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss OneLink's liability below. Pursuant to Section 64.1170(b) our rules, OneLink must forward to Sprint Communications Company (Sprint) an amount equal to 150% of all charges paid by the subscriber to OneLink. Therefore, OneLink must forward to Sprint 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Sprint shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1406A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1406A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1406A1.txt
  • representatives, however, failed to drop off the verification call once the three way connection was established, as required by our rules. Advantage has failed to produce clear and convincing evidence that the Complainants authorized carrier changes. Therefore, we find that Advantage's actions resulted in unauthorized changes in Complainants' telecommunications service providers and we discuss Advantage's liability below. Pursuant to Section 64.1170(b) our rules, Advantage must forward to the relevant authorized carriers an amount equal to 150% of all charges paid by the relevant subscriber to Advantage. Advantage must forward to the relevant authorized carriers the amounts, along with copies of any telephone bills issued from Advantage to the Complainants. Within ten days of receipt of this amount, the relevant authorized carriers
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1407A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1407A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1407A1.txt
  • the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1408A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1408A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1408A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ATS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor ATS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1409A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1409A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1409A1.txt
  • unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against OneLink Communications, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and OneLink Communications, Inc. may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1410A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1410A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1410A1.txt
  • that only one carrier can be designated intraLATA toll or interstate carrier as required by our rules. We find that Momentum has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Momentum's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Momentum's liability below. Pursuant to Section 64.1170(b) our rules, Momentum must forward to MPower Communications (MPower) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Momentum. Therefore, Momentum must forward to MPower 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, MPower shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1411A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1411A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1411A1.txt
  • LOA designate Cox to act as subscriber's agent for the carrier change as required by our rules. We find that Cox has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Cox's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Cox's liability below. Pursuant to Section 64.1170(b) our rules, Cox must forward to WorldCom, Inc. (WorldCom) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Cox. Therefore, Cox must forward to WorldCom 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, WorldCom shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1412A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1412A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1412A1.txt
  • however, failed to receive separate authorization for intraLATA toll and interLATA service as required by our rules. We find that NAC has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that NAC's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss NAC's liability below. Pursuant to Section 64.1170(b) our rules, NAC must forward to AT&T Corporation (AT&) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to NAC. Therefore, NAC must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1413A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1413A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1413A1.txt
  • Primus's verification, however, did not elicit the telephone number to be switched as required by our rules. We find that Primus has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Primus's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Primus's liability below. Pursuant to Section 64.1170(b) our rules, Primus must forward to Verizon Services Corp. (Verizon) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Primus. Therefore, Primus must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1414A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1414A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1414A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Advantage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1415A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1415A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1415A1.txt
  • did not provide a letter of agency or third party verification tape, as required by our rules. We find that International has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that International's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss International's liability below. Pursuant to Section 64.1170(b) our rules, International must forward to Ameritech (Ameritech) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to International. Therefore, International must forward to Ameritech 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Ameritech shall provide
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1416A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1416A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1416A1.txt
  • the complaints and Primus responded. Primus did not submit third party verification recordings or letters of agency. We find that Primus has failed to produce clear and convincing evidence that the Complainants authorized carrier changes. Therefore, we find that Primus's actions resulted in an unauthorized change in Complainants' telecommunications service providers and we discuss Primus's liability below. Pursuant to Section 64.1170(b) our rules, Primus must forward to the relevant authorized carriers an amount equal to 150% of all charges paid by the relevant subscriber to Primus. Primus must forward to the relevant authorized carriers the amounts, along with copies of any telephone bills issued from Primus to the Complainants. Within ten days of receipt of this amount, the relevant authorized carriers
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1417A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1417A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1417A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ECG IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor ECG may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1418A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1418A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1418A1.txt
  • for Complainant's local service does not contain any numbers to be covered by the preferred carrier change. We find that Affinity has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Affinity's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Affinity's liability below. Pursuant to Section 64.1170(b) our rules, Affinity must forward to SBC Communications, Inc. (SBC) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Affinity. Therefore, Affinity must forward to SBC 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, SBC
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1419A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1419A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1419A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against BDP IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor BDP may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1420A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1420A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1420A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Primus IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1421A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1421A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1421A1.txt
  • ChoiceOne. ChoiceOne however, failed to obtain authorization and verification as required by our rules for interLATA service. We find that ChoiceOne has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that ChoiceOne's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss ChoiceOne's liability below. Pursuant to Section 64.1170(b) our rules, ChoiceOne must forward to Qwest Communications (Qwest) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to ChoiceOne. Therefore, ChoiceOne must forward to Qwest 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Qwest shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1422A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1422A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1422A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Long Distance's Response to Informal Complaint No. 02-S80608, received October 31, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1423A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1423A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1423A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Advantage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1424A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1424A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1424A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against RCN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1425A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1425A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1425A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CTS's Response to Informal Complaint No. IC 02-S80715, received November 18, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1426A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1426A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1426A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ATS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor ATS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1427A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1427A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1427A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Advantage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1428A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1428A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1428A1.txt
  • drop off the verification call once the three way connection was established, as required by our rules We find that LCR has failed to produce clear and convincing evidence that the Complainants authorized carrier changes. Therefore, we find that LCR's actions resulted in an unauthorized change in Complainants' telecommunications service providers and we discuss LCR's liability below. Pursuant to Section 64.1170(b) our rules, LCR must forward to the relevant authorized carriers an amount equal to 150% of all charges paid by the relevant subscriber to LCR. LCR must forward to the relevant authorized carriers the amounts, along with copies of any telephone bills issued from LCR to the Complainants. Within ten days of receipt of this amount, the relevant authorized carriers
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1429A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1429A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1429A1.txt
  • time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Global TelData IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carriers nor Global TelData may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1430A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1430A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1430A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Primus IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1431A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1431A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1431A1.txt
  • Touchtone at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against WebPoint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Touchtone nor WebPoint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1432A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1432A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1432A1.txt
  • responded on February 27, 2003. IDT admits that it mistakenly included complainants account in its migration project. We find that IDT has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that IDT's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss IDT's liability below. Pursuant to Section 64.1170(b) our rules, IDT must forward to Covista Communications an amount equal to 150% of all charges paid by the subscriber to IDT. Therefore, IDT must forward to Covista Communications150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Covista Communications shall provide a refund
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1433A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1433A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1433A1.txt
  • of agency (LOA) nor does it include a third party verification (TPV) as required by our rules. We find that VZLD has failed to produce clear and convincing evidence that complainant authorized a carrier change. Therefore, we find that VZLD's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss VZLD liability below. Pursuant to Section 64.1170(b) our rules, VZLD must forward to Complainant's authorized carrier, MCI, an amount equal to 150% of all charges paid by the subscriber to VZLD. Therefore, VZLD must forward to MCI 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Complainant's authorized carrier shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1434A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1434A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1434A1.txt
  • each unauthorized changes of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Communications ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred to the relevant Complainant and neither the authorized carrier nor Communications may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1447A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1447A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1447A1.txt
  • representative, however, failed to drop off the line once the three way call was established, as required by our rules. LCR has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that LCR's actions resulted in an unauthorized change in Complainants' telecommunications service providers and we discuss LCR's liability below. Pursuant to Section 64.1170(b) our rules, LCR must forward to the relevant authorized carriers an amount equal to 150% of all charges paid by the relevant subscriber to LCR. LCR must forward to the relevant authorized carriers the amounts, along with copies of any telephone bills issued from LCR to the Complainants. Within ten days of receipt of this amount, the relevant authorized carriers
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1448A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1448A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1448A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Excel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and AT&T nor Excel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1449A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1449A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1449A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Global TelData ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Global TelData may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1450A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1450A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1450A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against WCSS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1452A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1452A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1452A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1453A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1453A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1453A1.txt
  • verifier, however, failed to confirm the telephone number to be switched as required by our rules. We find that Axces has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Axces' actions resulted in an unauthorized change in Complainant's long distance service provider and we discuss Axces' liability below. Pursuant to Section 64.1170(b) our rules, Axces must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Axces. Therefore, Axces must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1454A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1454A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1454A1.txt
  • our rules. Allegiance's LOA, however, did not list the actual number to be switched. We find that Allegiance has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Allegiance's actions resulted in an unauthorized change in Complainant's local and intraLATA toll service provider and we discuss Allegiance's liability below. Pursuant to Section 64.1170(b) our rules, Allegiance must forward to Ameritech an amount equal to 150% of all charges paid by the subscriber to Allegiance. Therefore, Allegiance must forward to Ameritech 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Ameritech shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1460A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1460A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1460A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AllTel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor AllTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1461A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1461A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1461A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against McLeodUSA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor McLeodUSA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1462A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1462A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1462A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CTS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1463A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1463A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1463A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1464A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1464A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1464A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against GTI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor GTI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1465A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1465A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1465A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1466A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1466A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1466A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Advantage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1467A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1467A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1467A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1468A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1468A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1468A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CBI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor CBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1469A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1469A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1469A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against McLeodUSA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor McLeodUSA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1470A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1470A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1470A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against McLeodUSA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor McLeodUSA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1485A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1485A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1485A1.txt
  • authorized carriers at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against APS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon, AT&T, nor APS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1486A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1486A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1486A1.txt
  • verifier, however, failed to obtain separate authorizations for each service sold as required by our rules. We find that MetTel has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that MetTel's actions resulted in an unauthorized change in Complainant's (type of service) provider and we discuss MetTel's liability below. Pursuant to Section 64.1170(b) our rules, MetTel must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to MetTel. Therefore, MetTel must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1487A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1487A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1487A1.txt
  • WorldCom at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against WebNet IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor WebNet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1488A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1488A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1488A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 01-S53942, September 5, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1489A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1489A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1489A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint response to Informal Complaint No. IC 01-S65370, September 6, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1506A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1506A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1506A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACC's Response to Informal Complaint No. 01-S56120, September 6, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1507A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1507A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1507A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1508A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1508A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1508A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S60077, July
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1509A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1509A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1509A1.txt
  • to produce a third party verification tape or letter of agency c bvas required by our rules. We find that WCSS has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that WCSS' actions resulted in an unauthorized change in Complainant's long distance provider and we discuss WCSS' liability below. Pursuant to Section 64.1170(b) our rules, WCSS must forward to GTC an amount equal to 150% of all charges paid by the subscriber to WCSS. Therefore, WCSS must forward to GTC 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, GTC shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1542A1.doc
  • unable to produce a third party verification tape or letter of agency as required by our rules. We find that WCSS has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that WCSS' actions resulted in an unauthorized change in Complainant's long distance provider and we discuss WCSS' liability below. Pursuant to Section 64.1170(b) our rules, WCSS must forward to GTC an amount equal to 150% of all charges paid by the subscriber to WCSS. Therefore, WCSS must forward to GTC 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, GTC shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1557A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1557A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1557A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WebNet Communications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and WebNet may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1558A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1558A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1558A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Worldcom, Inc.'s Response to Informal Complaint No. 02-S73470, filed July 25, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1559A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1559A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1559A1.txt
  • June 18, 2002. On June 18, 2002, the telecommunications service provider was switched to a third provider. We find that AT&T has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that AT&T's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss AT&T's liability below. Pursuant to Section 64.1170(b) our rules, AT&T must forward to Z-Tel and PromiseVision an amount equal to 150% of all charges paid by the subscriber to AT&T. Therefore, AT&T must forward to Z-Tel and PromiseVision 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Z-Tel and PromiseVision
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1560A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1560A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1560A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Communicate Technological System's Response to Informal Complaint No. 02-S67962, filed May 9, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1587A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1587A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1587A1.txt
  • apply to the change in the subscriber's preferred carrier as required by our rules. We find that Pae Tec has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Pae Tec's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Pae Tec's liability below. Pursuant to Section 64.1170(b) our rules, Pae Tec must forward to Complainant's authorized carrier, Teligent an amount equal to 150% of all charges paid by the subscriber to Pae Tec. Therefore, Pae Tec must forward to Teligent 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Teligent
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1588A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1588A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1588A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Primus Telecommunications, Inc.'s Response to Informal Complaint No. 02-S68046, filed November 1, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1589A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1589A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1589A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LCR Telecommunications, LLC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1590A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1590A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1590A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1591A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1591A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1591A1.txt
  • time of the unauthorized change. 6. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Broadband/Comcast IS GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred, and neither Southwestern Bell nor AT&T Broadband/Comcast may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1592A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1592A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1592A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1593A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1593A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1593A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Econophone nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1594A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1594A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1594A1.txt
  • of unauthorized change of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against AT&T Corporation ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and AT&T Corporation may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1595A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1595A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1595A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1596A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1596A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1596A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1597A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1597A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1597A1.txt
  • Telecom at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Promisevision IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Telecom nor Promisevision may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1598A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1598A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1598A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC Response to Informal Complaint No. IC 02-S72712, June 20, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1599A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1599A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1599A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LCR's Response to Informal Complaint No. 01-S54324, July 23, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1600A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1600A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1600A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Yestel ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Yestel may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1601A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1601A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1601A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CWC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor CWC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1602A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1602A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1602A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1603A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1603A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1603A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). IDT's Response to Informal Complaint No. 01-S61668, September 21, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1604A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1604A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1604A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). PNGC's Response to Informal Complaint No. 01-S48578, May 15, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1605A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1605A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1605A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel's Response to Informal Complaint No. 02-S71447, June 12, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1606A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1606A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1606A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against APS ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor APS may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1607A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1607A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1607A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against APS ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor APS may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1608A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1608A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1608A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. IC 02-S76069, July 22, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1609A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1609A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1609A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. 01-S66337, August 21, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1610A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1610A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1610A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. IC 01-S59015, August 21, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1611A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1611A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1611A1.txt
  • ATG at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither ATG nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1612A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1612A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1612A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. IC 02-S73364, August 2, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1613A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1613A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1613A1.txt
  • authorized carriers at the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1614A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1614A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1614A1.txt
  • submitted. However, Complainant clearly indicated that he was not authorizing a switch in local toll service. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's local toll service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Sprint along with copies of any telephone bills issued from Sprint to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1615A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1615A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1615A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1616A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1616A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1616A1.txt
  • Globcom at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Globcom nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1617A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1617A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1617A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1618A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1618A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1618A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No.01-S61686, September 25, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1619A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1619A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1619A1.txt
  • Essential.com at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Essential.com nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1620A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1620A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1620A1.txt
  • party verification. However, it is unclear from the tape whether Complainant authorized a switch of intraLATA service. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Sprint. Therefore, Sprint must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from Sprint to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1621A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1621A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1621A1.txt
  • authorized carriers at the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1622A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1622A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1622A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1623A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1623A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1623A1.txt
  • they were authorizing Sprint to switch their local toll service, Complainant's response was ``long distance, yes''. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized an intraLATA carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Sprint, along with copies of any telephone bills issued from Sprint to the Complainant. Within ten days of receipt of this amount, Complainant's authorized carrier shall provide a refund or credit to Complainant in the amount of 50%
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1624A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1624A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1624A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1625A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1625A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1625A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1626A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1626A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1626A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 01-S45331, April 30, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1628A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1628A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1628A1.txt
  • the time of each unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against LCR ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor LCR may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1629A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1629A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1629A1.txt
  • party verifier, however, failed to obtain separated authorization for each service sold as required by our rules. We find that UKI has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that UKI' actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss UKI's liability below. Pursuant to Section 64.1170(b) our rules, UKI must forward to Worldcom Communications an amount equal to 150% of all charges paid by the subscriber to UKI. Therefore, UKI must forward to Worldcom 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Worldcom shall provide a refund or
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1630A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1630A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1630A1.txt
  • failed to obtain separated authorization for each service sold as required by our rules. We find that New Access has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that New Access' actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss New Access' liability below. Pursuant to Section 64.1170(b) our rules, New Access must forward to Qwest Communications an amount equal to 150% of all charges paid by the subscriber to New Access. Therefore, New Access must forward to Qwest 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Qwest shall provide
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1631A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1631A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1631A1.txt
  • at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ATC IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Excel nor ATC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1632A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1632A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1632A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against CTS ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carriers nor CTS may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1633A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1633A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1633A1.txt
  • Complainant's local and long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Primus IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Worldcom nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1634A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1634A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1634A1.txt
  • each unauthorized changes of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Broadview ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred to the relevant Complainant and neither the authorized carrier nor Broadview may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1635A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1635A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1635A1.txt
  • drop off the line during once the three ways connection was established, as required by our rules. We find that LCR has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that LCR's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss LCR's liability below. Pursuant to Section 64.1170(b) our rules, LCR must forward to SBC Ameritech, (SBC Ameritech) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to LCR. Therefore, LCR must forward to SBC Ameritech 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1636A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1636A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1636A1.txt
  • at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Clearworld IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Fonetel nor Clearworld may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1637A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1637A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1637A1.txt
  • the change in Complainant's telecommunications services. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Midwestern IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech, nor Midwestern may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1642A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1642A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1642A1.txt
  • verifications. OneLink's verifier, however, failed to confirm separate authorization for each service as required by our rules. We find that OneLink has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that OneLink's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss OneLink's liability below. Pursuant to Section 64.1170(b) our rules, OneLink must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to OneLink, along with copies of any telephone bills issued from OneLink to the Complainant. Within ten days of receipt of this amount, OneLink shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1643A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1643A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1643A1.txt
  • the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against U.S. Telecom IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor U.S. Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1644A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1644A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1644A1.txt
  • at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Telecom IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Qwest nor Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1645A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1645A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1645A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Business IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Business may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1646A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1646A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1646A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1647A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1647A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1647A1.txt
  • of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against World Communications Satellite Systems, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and World Communications Satellite Systems, Inc. may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1648A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1648A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1648A1.txt
  • the change in Complainant's telecommunications services. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against PowerNet IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Atlantic Telephone, nor PowerNet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1653A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1653A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1653A1.txt
  • to drop off the verification call once the three-way connection was established, as required by our rules. We find that LCR has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that LCR's actions resulted in an unauthorized change in Complainant's telecommunication service provider and we discuss LCR's liability below. Pursuant to Section 64.1170(b) our rules, LCR must forward to Complainant's authorized carrier, Verizon, an amount equal to 150% of all charges paid by the subscriber to LCR. Therefore, LCR must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Complainant's authorized carrier shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1654A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1654A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1654A1.txt
  • the person on the call is authorized to make the carrier change as required by our rules. We find that LCR has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that LCR's actions resulted in an unauthorized change in Complainant's telecommunication service provider and we discuss LCR's liability below. Pursuant to Section 64.1170(b) our rules, LCR must forward to Complainant's authorized carrier, Broadwing, an amount equal to 150% of all charges paid by the subscriber to LCR. Therefore, LCR must forward to Broadwing 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Complainant's authorized carrier shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1655A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1655A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1655A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. 01-S58096, September 6, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1656A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1656A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1656A1.txt
  • authorized carriers at the time each unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against SBA ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and SBA may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1657A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1657A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1657A1.txt
  • of each unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against ADST ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and ADST may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1658A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1658A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1658A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Optical IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Optical may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1659A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1659A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1659A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Direct One's Response to Informal Complaint No. 02-S67820, April 2, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1660A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1660A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1660A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1661A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1661A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1661A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1662A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1662A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1662A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Excel nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1663A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1663A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1663A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 01-S63253, October 30, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1664A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1664A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1664A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1666A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1666A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1666A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1667A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1667A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1667A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). McLeod Response to Informal Complaint No. 02-S6780, May 21, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1668A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1668A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1668A1.txt
  • clear and convincing evidence of a violation. Therefore, we find that Business Savings Plan's actions resulted in an unauthorized change in Complainants' telecommunications service providers and we discuss Business Savings Plan's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, Business Savings Plan must forward to Complainants' authorized carriers an amount equal to 150% of all charges paid by the subscriber to Business Savings Plan. Therefore, Business Savings Plan must forward to Complainants' authorized carriers150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1669A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1669A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1669A1.txt
  • collection against Complainants for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Norstar ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainants' nor Norstar may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. IT IS FURTHER ORDERED that a copy of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1670A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1670A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1670A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Isterra's Response to Informal Complaint No. 01-S58597, April 11, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1671A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1671A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1671A1.txt
  • obtain separate authorizations for each service sold to Complainant as required by our rules. Reduced Rate has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Reduced Rate's actions resulted in an unauthorized change in Complainant's local and long distance service providers and we discuss Reduced Rate's liability below. Pursuant to Section 64.1170(b) our rules, Reduced Rate must forward to Verizon and AT&T an amount equal to 150% of all charges paid by the subscriber to Reduced Rate. Therefore, Reduced Rate must forward to Verizon and AT&T150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1672A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1672A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1672A1.txt
  • of the switch in local service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against GTI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech GTI nor GTI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1673A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1673A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1673A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1674A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1674A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1674A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CTS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1675A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1675A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1675A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Lifeline's Response to Informal Complaint No. 01-S63459, October 24, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1676A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1676A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1676A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. 02-S71989, May 23, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1678A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1678A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1678A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACC's Response to Informal Complaint No. 01-S56120, September 6, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1680A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1680A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1680A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1681A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1681A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1681A1.txt
  • unauthorized conversion of Complainant's long distance. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither McLeodUSA nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1682A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1682A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1682A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UKI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1685A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1685A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1685A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ADST's Response to Informal Complaint No. IC 02-S76303, received July 23, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1686A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1686A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1686A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1687A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1687A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1687A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1688A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1688A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1688A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Yestel's Response to Informal Complaint No. IC 01-S64326, received April 1, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1689A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1689A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1689A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against SBA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor SBA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1690A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1690A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1690A1.txt
  • base has been sold to another carrier and this transition inadvertently caused Complainant's service to be switched. We find that RSL has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that RSL's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss RSL's liability below. Pursuant to Section 64.1170(b) our rules, RSL must forward to Ameritech (Ameritech) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to RSL. Therefore, RSL must forward to Ameritech 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Ameritech shall provide
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1691A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1691A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1691A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against BullsEye IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor BullsEye may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1692A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1692A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1692A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against eLEC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor eLEC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1693A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1693A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1693A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Liberty IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Liberty may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1694A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1694A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1694A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Vox Populi IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Vox Populi may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1695A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1695A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1695A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Allegiance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Allegiance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1696A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1696A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1696A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Primus IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1697A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1697A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1697A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). USRepublic's Response to Informal Complaint No. IC 01-S64625, received February 21, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1698A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1698A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1698A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1699A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1699A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1699A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ADST IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1700A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1700A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1700A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LCR's Response to Informal Complaint No. 02-S81101, received January 27, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1701A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1701A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1701A1.txt
  • the fact they feel Complainant was not fully aware they were switching their service. We find that Business Options has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Business Options actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Business Options liability below. Pursuant to Section 64.1170(b) our rules, Business Options must forward to Broadwing Communications Services, Inc. (Broadwing) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Business Options. Therefore, Business Options must forward to Broadwing 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1702A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1702A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1702A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Excel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1714A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1714A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1714A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global's Response to Informal Complaint No. IC 02-S70236, May 9, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1715A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1715A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1715A1.txt
  • carrier at the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Talk ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Talk may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1716A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1716A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1716A1.txt
  • authorized carriers at the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1717A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1717A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1717A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1718A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1718A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1718A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1737A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1737A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1737A1.txt
  • and that based on this request Broadwing became the Complainant's preferred interLATA and intraLATA toll carrier. We find that Broadwing failed to produce clear and convincing evidence of a valid authorized carrier change by Complainant. Therefore, we find that Broadwing's actions resulted in an unauthorized change in Complainant's local service provider and we discuss Broadwing's liability below. Pursuant to Section 64.1170(b) our rules, Broadwing must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Broadwing. Therefore, Broadwing must forward to Verizon150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1738A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1738A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1738A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom Response to Informal Complaint No. 01-S47504, May 8, 2001. (continued....) Federal Communications Commission DA 03-1738 Federal Communications Commission DA 03-1738 �@��� @& ~ �
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1739A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1739A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1739A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Asian-American nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1742A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1742A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1742A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 01-S65270, received January 25, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1743A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1743A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1743A1.txt
  • rules. Comcast, however, did not file this letter notification with the Commission as required by our rules. We find that Comcast has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Comcast's actions resulted in an unauthorized change in Complainant's telecommunication provider service and we discuss Comcast's liability below. Pursuant to Section 64.1170(b) our rules, Comcast must forward to AT&T Corp. (AT&T) an amount equal to 150% of all charges paid by the subscriber to Comcast. Therefore, Comcast must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1744A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1744A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1744A1.txt
  • rules. UBC, however, did not file this letter notification with the Commission as required by our rules. We find that UBC has failed to produce clear and convincing evidence that Complainants authorized a carrier change. Therefore, we find that UBC's actions resulted in an unauthorized change in Complainants' telecommunications service providers and we discuss UBC's liability below. Pursuant to Section 64.1170(b) our rules, UBC must forward to the relevant authorized carriers an amount equal to 150% of all charges paid by the relevant subscriber to UBC. UBC must forward to the relevant authorized carriers the amounts, along with copies of any telephone bills issued from UBC to the Complainants. Within ten days of receipt of this amount, the relevant authorized carriers
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1745A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1745A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1745A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against UBC ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor UBC may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1765A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1765A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1765A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACC's Response to Informal Complaint No. 01-S55738, August 13, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1766A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1766A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1766A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of their complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1767A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1767A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1767A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1768A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1768A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1768A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of their complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1769A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1769A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1769A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1786A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1786A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1786A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Budget's Response to Informal Complaint No. 02-S71642, August 7, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1787A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1787A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1787A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Budget's Response to Informal Complaint No. 02-S71642, August 7, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1788A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1788A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1788A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1789A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1789A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1789A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1792A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1792A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1792A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WALD's Response to Informal Complaint No. IC 02-S81842, received April 29, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1793A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1793A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1793A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SWBT's Response to Informal Complaint No. IC 02-S80588, received November 7, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1794A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1794A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1794A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against SWBLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor SWBLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1795A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1795A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1795A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CIT's Response to Informal Complaint No. IC 01-S48226, received May 7, 2001. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1796A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1796A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1796A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). IDS's Response to Informal Complaint No. IC 01-S50329, received June 20, 2001. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1797A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1797A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1797A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 01-S62553, received November 27, 2001. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1798A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1798A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1798A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ATS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor ATS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1799A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1799A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1799A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Capsule's Response to Informal Complaint No. IC 02-S66751, received March 20, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1800A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1800A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1800A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Primus's Response to Informal Complaint No. IC 01-S66421, received April 11, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1801A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1801A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1801A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global TelData's Response to Informal Complaint No. IC 03-S82280, received February 14, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1802A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1802A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1802A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against BSP IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor BSP may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1804A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1804A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1804A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 01-S58170, September 12, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1805A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1805A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1805A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 01-S60287, September 25, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1807A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1807A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1807A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S67617, March 28, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1808A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1808A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1808A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against EqualNet IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor EqualNet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1809A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1809A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1809A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S71348, June 11, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1810A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1810A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1810A1.txt
  • Complainant's local and long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cavalier IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1815A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1815A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1815A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VarTec's Response to Informal Complaint No. 02-S79027, October 29, 2002. Federal Communications Commission DA 03-1815 Federal Communications Commission DA 03-1815 F � � � �
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1816A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1816A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1816A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Acceris IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Dancris nor Acceris may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1817A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1817A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1817A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). PowerNet's Response to Informal Complaint No. 02-S79242, September 27, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1818A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1818A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1818A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. 02-S79764, March 6, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1819A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1819A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1819A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against SBA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SWB nor SBA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1820A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1820A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1820A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel's Response to Informal Complaint No. 03-S82151, March 10, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1821A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1821A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1821A1.txt
  • OneLink's verifier, however, failed to obtain separate authorization for each service sold as required by our rules. We find that OneLink has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that OneLink's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss OneLink's liability below. Pursuant to Section 64.1170(b) our rules, OneLink must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to OneLink, along with copies of any telephone bills issued from OneLink to the Complainant. Within ten days of receipt of this amount, OneLink shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1822A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1822A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1822A1.txt
  • party verifier, however failed to verify the telephone number to be switched as required by our rules. We find that ClearWorld has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that ClearWorld's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss ClearWorld's liability below. Pursuant to Section 64.1170(b) our rules, ClearWorld must forward to Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to ClearWorld. Therefore, ClearWorld must forward to Complainant's AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1823A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1823A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1823A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against ClearWorld ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor ClearWorld may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1824A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1824A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1824A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OneLink IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1825A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1825A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1825A1.txt
  • each service sold as required by our rules. We find that Tele Uno has failed to produce clear and convincing evidence that Complainant authorized a carrier change as required by our rules. Therefore, we find that Tele Uno's actions resulted in an unauthorized change in Complainant's long distance service provider and we discuss Tele Uno's liability below. Pursuant to Section 64.1170(b) our rules, Tele Uno must forward to Clear Cchoice an amount equal to 150% of all charges paid by the subscriber to Tele Uno. Therefore, Tele Uno must forward to Clear Choice150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Clear choice shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1826A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1826A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1826A1.txt
  • unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Advantage Telecommunications Corp. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Advantage Telecommunications Corp. may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1827A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1827A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1827A1.txt
  • through third party verification. Advantage's verifier, however, did not receive separate authorization for each service sold as required by our rules. Advantage has failed to produce clear and convincing evidence that Complainants authorized a carrier change. Therefore, we find that Advantage's actions resulted in unauthorized changes in Complainants' telecommunications service providers and we discuss Advantage's liability below. Pursuant to Section 64.1170(b) our rules, Advantage must forward to the relevant authorized carriers an amount equal to 150% of all charges paid by the relevant subscriber to Advantage. Advantage must forward to the relevant authorized carriers the amounts, along with copies of any telephone bills issued from Advantage to the Complainants. Within ten days of receipt of this amount, the relevant authorized carriers
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1828A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1828A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1828A1.txt
  • at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Optical IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor Optical may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1829A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1829A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1829A1.txt
  • at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Optical IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Adelphia nor Optical may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1830A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1830A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1830A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Business Savings Plan ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Business Savings Plan may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1831A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1831A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1831A1.txt
  • at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against TeleUno IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor TeleUno may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1832A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1832A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1832A1.txt
  • of agency (LOA) nor does it include a third party verification (TPV) as required by our rules. We find that Talk has failed to produce clear and convincing evidence that complainant authorized a carrier change. Therefore, we find that Talk's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Talk liability below. Pursuant to Section 64.1170(b) our rules, Talk must forward to Complainant's authorized carrier, AOL, an amount equal to 150% of all charges paid by the subscriber to Talk. Therefore, Talk must forward to AOL 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Complainant's authorized carrier shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1833A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1833A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1833A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WCSS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Worldcom nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1834A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1834A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1834A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Clear Choice's Response to Informal Complaint No. 03-S82526, May 19, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1837A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1837A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1837A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Matrix' Response to Informal Complaint No. 02-S67532, Jun3 13, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1838A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1838A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1838A1.txt
  • time of the change in services. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T, Ameritech, nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1839A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1839A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1839A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1840A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1840A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1840A1.txt
  • customers at the time of the carrier change. We find that Business Savings Plan has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Business Savings Plan's actions resulted in an unauthorized change in Complainant's intraLATA toll and long distances providers and we discuss Business Savings Plan's liability below. Pursuant to Section 64.1170(b) our rules, Business Savings Plan must forward to WorldCom and Sprint Corporation an amount equal to 150% of all charges paid by the subscriber to Business Savings Plan. Therefore, Business Savings Plan must forward to WorldCom and Sprint Corporation 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1841A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1841A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1841A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1846A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1846A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1846A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Global IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Global may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1847A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1847A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1847A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). eMeritus's Response to Informal Complaint No. IC 01-S65317, received November 26, 2001. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1848A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1848A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1848A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against McLeodUSA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor McLeodUSA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1849A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1849A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1849A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). eLEC's Response to Informal Complaint No. IC 02-S69256, received April 9, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1850A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1850A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1850A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UKI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1851A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1851A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1851A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against APS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor APS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1852A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1852A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1852A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ADST IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1853A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1853A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1853A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Advantage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1854A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1854A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1854A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Clearworld IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Clearworld may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1855A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1855A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1855A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against UBC ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor UBC may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1857A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1857A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1857A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Network Plus' Response to Informal Complaint No. IC 02-S68142, August 15, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1858A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1858A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1858A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. 01-S56761, August 29, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1859A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1859A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1859A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S73811, July 17, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1864A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1864A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1864A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. IC 01-S66210, February 19, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1866A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1866A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1866A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against McLeodUSA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor McLeodUSA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1867A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1867A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1867A1.txt
  • WebNet did not submit a third party verification or letter of agency, as required by our rules. We find that WebNet has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that WebNet's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss WebNet's liability below. Pursuant to Section 64.1170(b) our rules, WebNet must forward to AT&T Corp. (AT&T) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to WebNet. Therefore, WebNet must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1888A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1888A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1888A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 02-S74558, filed July 12, 2002. (continued....) Federal Communications Commission DA 03-1888 Federal Communications Commission DA 03-1888 @& 8
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1931A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1931A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1931A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (procedures for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Liberty Response, December 26, 2002. See Prior Order at 3. See Liberty Response at 1. Federal Communications Commission DA 03-1931 Federal Communications Commission DA 03-1931
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1955A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1955A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1955A1.txt
  • of the change in Complainants' services. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainants against WorldCom ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither Complainants' authorized carriers nor WorldCom may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1956A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1956A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1956A1.txt
  • time of the change in services. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainant against WorldCom ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainants' authorized carrier nor WorldCom may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1963A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1963A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1963A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1964A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1964A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1964A1.txt
  • time of the unauthorized change. 6. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred, and neither MCI nor AT&T Corporation may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1965A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1965A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1965A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC 01-S66354, filed January 23, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1966A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1966A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1966A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1967A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1967A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1967A1.txt
  • of telecommunications service. 6. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and AT&T may not pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1968A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1968A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1968A1.txt
  • The carrier's sales representative, however, did not drop-off the line during the verification as required by our rules. We find that AT&T has failed to produce clear and convincing evidence that Complainants authorized carrier changes. Therefore, we find that AT&T's actions resulted in an unauthorized change in Complainants' telecommunications service providers and we discuss AT&T's liability below. Pursuant to Section 64.1170(b) our rules, AT&T must forward to the authorized carriers an amount equal to 150% of all charges paid by the subscriber to AT&T. According to the complaints, AT&T must forward to the authorized carriers the amounts, along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt of this amount, the authorized
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1969A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1969A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1969A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1970A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1970A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1970A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1971A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1971A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1971A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1972A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1972A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1972A1.txt
  • the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against, Allegiance Telecom, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Allegiance Telecom, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1980A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1980A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1980A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. IC 01-S57040, August 5, 2001. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1981A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1981A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1981A1.txt
  • authorized carriers at the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1982A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1982A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1982A1.txt
  • authorized carrier at the time of the Sprint. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither BellSouth nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1983A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1983A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1983A1.txt
  • authorized carriers at the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1984A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1984A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1984A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1985A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1985A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1985A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1986A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1986A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1986A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1987A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1987A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1987A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of their complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1988A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1988A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1988A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1989A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1989A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1989A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1995A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1995A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1995A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2001A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2001A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2001A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. December 13, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2002A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2002A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2002A1.txt
  • of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against World Communications Satellite Systems, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and World Communications Satellite Systems, Inc. may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2003A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2003A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2003A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against TeleUno ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor TeleUno may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2004A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2004A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2004A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against ADST ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor ADST may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2005A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2005A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2005A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against UBC ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor UBC may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2006A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2006A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2006A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against BSP ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor BSP may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2007A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2007A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2007A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against ADST ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor ADST may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2008A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2008A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2008A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of their complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2009A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2009A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2009A1.txt
  • Clearworld's verifier, however, failed to confirm the telephone number to be switched, as required by our rules. We find that Clearworld has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Clearworld's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Clearworld's liability below. Pursuant to Section 64.1170(b) our rules, Clearworld must forward to SBC Ameritech (Ameritech) and WorldxChange Communications (WorldxChange) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Clearworld. Therefore, Clearworld must forward to Ameritech and WorldxChange 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2010A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2010A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2010A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CTS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2011A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2011A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2011A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CTS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2012A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2012A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2012A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Clearworld IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Clearworld may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2013A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2013A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2013A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BellSouth's Response to Informal Complaint No. IC 03-S82597, received May 28, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2014A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2014A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2014A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Primus's Response to Informal Complaint No. IC 02-S67854, received September 5, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2015A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2015A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2015A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Primus's Response to Informal Complaint No. 02-S76598, received August 13, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2016A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2016A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2016A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OneStar IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor OneStar may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2017A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2017A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2017A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ADST IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2018A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2018A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2018A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Network's Response to Informal Complaint No. IC 02-S81883, received April 22, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2019A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2019A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2019A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. 02-S80264, received November 26, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2020A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2020A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2020A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Advantage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2021A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2021A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2021A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Ameritech's Response to Informal Complaint No. IC 02-S69150, received May 3, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2022A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2022A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2022A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Sage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Sage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2023A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2023A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2023A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against McLeodUSA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor McLeodUSA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2024A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2024A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2024A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against SBC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor SBC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2025A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2025A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2025A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Americatel's Response to Informal Complaint No. IC 01-S64428, received April 8, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2026A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2026A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2026A1.txt
  • however, failed to confirm the telephone number to be switched, as required by our rules. We find that ADST has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that ADST's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss ADST's liability below. Reimbursement option: Pursuant to Section 64.1170(b) our rules, ADST must forward to Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to ADST. Therefore, ADST must forward to Complainant's authorized carrier 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Complainant's authorized carrier
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2027A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2027A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2027A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against 011 IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2028A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2028A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2028A1.txt
  • 011's verifier, however, failed to confirm the telephone number to be switched, as required by our rules. We find that 011 has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that 011's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss 011's liability below. Pursuant to Section 64.1170(b) our rules, 011 must forward to Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to 011. Therefore, 011 must forward to Complainant's authorized carrier150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Complainant's authorized carrier shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2029A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2029A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2029A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against 011 IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2041A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2041A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2041A1.txt
  • through third party verification. UKI's verifier, however, failed to confirm the telephone numbers to be switched, as required by our rules. UKI has failed to produce clear and convincing evidence that Complainants authorized a carrier change. Therefore, we find that UKI' actions resulted in unauthorized changes in Complainants' telecommunications service providers and we discuss UKI's liability below. Pursuant to Section 64.1170(b) our rules, UKI must forward to the relevant authorized carriers an amount equal to 150% of all charges paid by the subscriber to UKI. Therefore, UKI must forward to the relevant authorized carriers 150% of the amount, along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt of this amount, the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2042A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2042A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2042A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC's Response to Informal Complaint No. IC 03-S82995, April 30, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2043A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2043A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2043A1.txt
  • CGI at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Advantage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither CGI nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2044A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2044A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2044A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. IC 02-S81698, December 27, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2045A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2045A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2045A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WCSS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2046A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2046A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2046A1.txt
  • ACN at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Z-Tel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither ACN nor Z-Tel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2047A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2047A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2047A1.txt
  • CGI at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Advantage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither CGI nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2048A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2048A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2048A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon Response to Informal Complaint No. IC 02-S80425, November 4, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2049A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2049A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2049A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 02-S79426, September 12, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2050A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2050A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2050A1.txt
  • that the person on the phone wanted to make a carrier change as required by our rules. We find that LDCB has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that LDCB' actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss LDCB's liability below. Pursuant to Section 64.1170(b) our rules, LDCB must forward to Sprint Communications an amount equal to 150% of all charges paid by the subscriber to LDCB. Therefore, LDCB must forward to Sprint 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Sprint shall provide a refund or
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2051A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2051A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2051A1.txt
  • understands that only one telecommunications carrier may be designated for each service as required by our rules. We find that CTS has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that CTS's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss CTS's liability below. Pursuant to Section 64.1170(b) our rules, CTS must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to CTS. Therefore, CTS must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2052A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2052A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2052A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Z-Tel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Z-Tel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2053A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2053A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2053A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against UBC ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor UBC may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2056A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2056A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2056A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UKI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Essential.com nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2120A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2120A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2120A1.txt
  • time of the change in services. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2122A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2122A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2122A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2123A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2123A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2123A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S71346, June 11, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2124A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2124A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2124A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2125A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2125A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2125A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Matrix' Response to Informal Complaint No. 02-S70803, May 31, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2130A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2130A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2130A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ATC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor ATC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATCONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2131A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2131A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2131A1.txt
  • America at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AllTel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Talk America nor AllTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2132A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2132A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2132A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cavalier IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2133A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2133A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2133A1.txt
  • time of the unauthorized change. 6. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Broadband/Comcast IS GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred, and neither IDT nor AT&T Broadband/Comcast may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2134A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2134A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2134A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against RCN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech, AT&T nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2135A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2135A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2135A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). (Company)'s Response to Informal Complaint No. 02-S82053, April 22, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2136A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2136A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2136A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2137A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2137A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2137A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel's Response to Informal Complaint No. IC 02-S78981, June 2, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2138A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2138A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2138A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ATS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor ATS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2139A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2139A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2139A1.txt
  • Worldcom at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Qwest IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Worldcom nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2141A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2141A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2141A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NOL's Response to Informal Complaint No. IC 02-S81211, received January 22, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2142A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2142A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2142A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Liberty's Response to Informal Complaint No. IC 03-S82823, received April 8, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2143A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2143A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2143A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Cox's Response to Informal Complaint No. IC 02-S81217, received December 11, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2144A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2144A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2144A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Z-Tel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Z-Tel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2145A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2145A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2145A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OTC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor OTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2146A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2146A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2146A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CBI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor CBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2147A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2147A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2147A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CTS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2148A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2148A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2148A1.txt
  • UKI's verifier, however, failed to confirm the telephone number to be switched, as required by our rules. We find that UKI has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that UKI's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss UKI's liability below. Pursuant to Section 64.1170(b) our rules, UKI must forward to Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to UKI. Therefore, UKI must forward to Complainant's authorized carrier150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Complainant's authorized carrier shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2149A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2149A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2149A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. IC 02-S81059, received February 13, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2150A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2150A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2150A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global's Response to Informal Complaint No. IC 02-S81059, received December 30, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2151A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2151A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2151A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against RRLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor RRLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2152A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2152A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2152A1.txt
  • 64.1120 (e)(1) of our rules. USA, however, failed to state the rates, as required by our rules. We find that USA has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that USA's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss USA's liability below. Pursuant to Section 64.1170(b) our rules, USA must forward to Empire One Telecommunications, Inc. (EOT) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to USA. Therefore, USA must forward to EOT 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2153A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2153A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2153A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NAI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor NAI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2154A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2154A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2154A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Cavalier's Response to Informal Complaint No. IC 02-S80017, received April 23, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2157A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2157A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2157A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel's Response to Informal Complaint No. IC 02-S79551, received November 22, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2158A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2158A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2158A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel's Response to Informal Complaint No. IC 02-S74478, received July 31, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2159A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2159A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2159A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ATS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor ATS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2160A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2160A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2160A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against PNG IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor PNG may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2161A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2161A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2161A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Broadwing's Response to Informal Complaint No. IC 02-S69326, received May 17, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2162A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2162A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2162A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). eLEC's Response to Informal Complaint No. IC 02-S70646, received August 27, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2163A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2163A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2163A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Advantage ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor Advantage may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2164A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2164A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2164A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against ADST ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor ADST may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2165A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2165A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2165A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2166A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2166A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2166A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cytela IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Cytela may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2167A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2167A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2167A1.txt
  • failed to drop off the call once the three-way connection was established, as required by our rules. We find that LCR has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that LCR's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss LCR's liability below. Pursuant to Section 64.1170(b) our rules, LCR must forward to AT&T Corporation (AT&T) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to LCR. Therefore, LCR must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2168A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2168A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2168A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Capsule IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Capsule may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2169A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2169A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2169A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against SWBLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor SWBLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2170A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2170A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2170A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against TCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor TCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2171A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2171A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2171A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Ciera IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Ciera may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2173A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2173A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2173A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of their complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2174A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2174A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2174A1.txt
  • the carrier as to whether a fee will apply to the change in the subscriber's preferred carrier. We find that AT&T has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that AT&T's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss AT&T's liability below. Pursuant to Section 64.1170(b) our rules, AT&T must forward to Complainant's authorized carrier, Sprint an amount equal to 150% of all charges paid by the subscriber to AT&T. Therefore, AT&T must forward to Sprint 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Sprint shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2175A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2175A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2175A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Southwestern Bell nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2176A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2176A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2176A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2177A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2177A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2177A1.txt
  • of unauthorized change of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against AT&T Corporation ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and AT&T Corporation may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2178A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2178A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2178A1.txt
  • to obtain separate authorizations from the subscriber for each service sold as required by our rules. We find that ADST has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that ADST's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss ADST's liability below. 5. Pursuant to Section 64.1170(b) our rules, ADST must forward to Verizon and AT&T an amount equal to 150% of all charges paid by the subscriber to ADST. Therefore, ADST must forward to Verizon and ADST the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon and AT&T shall provide
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2181A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2181A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2181A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Worldcom, Inc.'s Response to Informal Complaint No. 02-S68633, filed May 1, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2235A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2235A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2235A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cox IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Cox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2236A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2236A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2236A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2237A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2237A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2237A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. 01-S60570, September 24, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2238A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2238A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2238A1.txt
  • authorized carriers at the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2239A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2239A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2239A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2240A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2240A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2240A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2241A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2241A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2241A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2242A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2242A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2242A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2265A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2265A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2265A1.txt
  • time of the change in services. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint, Qwest, nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2266A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2266A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2266A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 01-S63679, October 30, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2267A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2267A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2267A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. IC 02-S76499, December 4, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2268A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2268A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2268A1.txt
  • time of the change in services. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against WorldCom ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither Complainants' authorized carriers nor WorldCom may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2269A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2269A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2269A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainants is unsatisfied with the resolution of this complaint, Complainants may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2270A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2270A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2270A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T Corporation nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2271A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2271A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2271A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S72045, June 11, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-227A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-227A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-227A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Essential IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Essential may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-228A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-228A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-228A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Network IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither BellSouth nor Network may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-229A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-229A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-229A1.txt
  • switched, nor confirm that each person on the calls were authorized to change carriers as required by our rules. We find that Yestel has failed to produce clear and convincing evidence that Complainants authorized carrier changes. Therefore, we find that Yestel's actions resulted in unauthorized changes in Complainants' telecommunications service providers and we discuss Yestel's liability below. Pursuant to Section 64.1170(b) our rules, Yestel must forward to the relevant authorized carriers an amount equal to 150% of all charges paid by the relevant subscriber to Yestel. Yestel must forward to the relevant authorized carriers the amounts, along with copies of any telephone bills issued from Yestel to the Complainants. Within ten days of receipt of this amount, the relevant authorized carriers
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2309A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2309A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2309A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Broadband/Comcast's Response to Informal Complaint No. IC 03-S83127, June 16, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-230A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-230A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-230A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Excel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Excel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2310A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2310A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2310A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AllTel's Response to Informal Complaint No. IC 03-S83999, June 24, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2311A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2311A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2311A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WCSS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2312A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2312A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2312A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WCSS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICWCSSONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2313A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2313A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2313A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against ATC ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and ATC may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2314A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2314A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2314A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC Long Distance's Response to Informal Complaint No. IC 03-S83950, June 24, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2315A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2315A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2315A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ATC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and ATC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATCONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2316A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2316A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2316A1.txt
  • 2003. Z-Tel did not submit a third party verification or letter of agency required by our rules. We find that Z-Tel has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Z-Tel's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Z-Tel's liability below. Pursuant to Section 64.1170(b) our rules, Z-Tel must forward to ACN (ACN) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Z-Tel. Therefore, Z-Tel must forward to ACN 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, ACN shall provide
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2317A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2317A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2317A1.txt
  • WorldCom at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against IDT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2318A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2318A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2318A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC's Response to Informal Complaint No. IC 02-S72438, September 12, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2319A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2319A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2319A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Z-Tel's Response to Informal Complaint No. 03-S83998, June 29, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-231A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-231A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-231A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Talk IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2320A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2320A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2320A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Z-Tel's Response to Informal Complaint No. 03-S83812, June 23, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2321A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2321A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2321A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against U.S. Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither VarTec nor U.S. Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2334A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2334A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2334A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of their complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2335A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2335A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2335A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2336A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2336A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2336A1.txt
  • time of the unauthorized change. 6. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred, and neither MCI nor AT&T Corporation may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2337A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2337A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2337A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Williams' Response to Informal Complaint No. 01-S55778, August 2, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2358A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2358A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2358A1.txt
  • No. 94-129, FCC 03-116 (rel. May 23, 2003), are effective on July 16, 2003. The Commission's slamming rules are designed to improve the carrier change process for consumers and carriers while making it more difficult for unscrupulous carriers to perpetrate slams. The following modifications adopted in the Commission's Reconsideration Order contained information collections: 47 CFR Sections 64.1120(c)(3)(iii), 64.1130(j), 64.1150(b), 64.1160(g), 64.1170(g), 64.1180, requirements concerning local exchange carrier verification of in-bound carrier changes, and certifications to exempt carriers from the drop-off requirement. A summary of the Reconsideration Order was published at 68 FR 19152 (April 18, 2003) and was clarified at 68 FR 40184 (July 7, 2003). The information collections contained in the Reconsideration Order were approved by the Office of Management
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-235A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-235A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-235A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against 011 IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and that neither the authorized carrier nor 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-236A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-236A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-236A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-237A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-237A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-237A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against MT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Worldcom, nor MT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2384A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2384A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2384A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Citizens' Response to Informal Complaint No. IC August 13, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2385A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2385A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2385A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint Corporation's Response to Informal Complaint No. IC 01-S56096, June 21, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2386A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2386A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2386A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CenturyTel's Response to Informal Complaint No. IC 01-S54312, July 24, 2001. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2387A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2387A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2387A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaints, Complainant may file a formal complaints with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2388A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2388A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2388A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Ameritech's Response to Informal Complaint No. IC 02-S67522, March 26, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2389A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2389A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2389A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 01-S52179, June 5, 2002. (continued....) Federal Communications Commission DA 03-2389 Federal Communications Commission DA 03-2389 z z z @&
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-238A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-238A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-238A1.txt
  • to provide a Letter of Agency or a Third Party Verification tape as required by our rules. We find that Lightyear has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Lightyear's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Lightyear's liability below. Pursuant to Section 64.1170(b) our rules, Lightyear must forward to Complainant's authorized carrier, Verizon (Verizon), an amount equal to 150% of all charges paid by the subscriber to Lightyear. Therefore, Lightyear must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Complainant's authorized carrier
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2390A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2390A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2390A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 01-S66359, May 23, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2391A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2391A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2391A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2392A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2392A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2392A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 01-S64722, December 7, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2393A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2393A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2393A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-B0011666, March 11, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2394A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2394A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2394A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2395A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2395A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2395A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S77204, December 4, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2396A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2396A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2396A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2397A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2397A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2397A1.txt
  • the time of change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2398A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2398A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2398A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S77406, December 4, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2399A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2399A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2399A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). (Carrier Name) Response to Informal Complaint No. IC xxxxxxx, (date filed). See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-239A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-239A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-239A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against ADST IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2400A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2400A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2400A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2401A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2401A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2401A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint Corporation's Response to Informal Complaint No. 02-S76237, December 4, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2407A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2407A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2407A1.txt
  • published in the Federal Register. The correct effective date should be July 21, 2003. The Commission's slamming rules are designed to improve the carrier change process for consumers and carriers while making it more difficult for unscrupulous carriers to perpetrate slams. The following modifications adopted in the Commission's Reconsideration Order contained information collections: 47 CFR Sections 64.1120(c)(3)(iii), 64.1130(j), 64.1150(b), 64.1160(g), 64.1170(g), 64.1180, requirements concerning local exchange carrier verification of in-bound carrier changes, and certifications to exempt carriers from the drop-off requirement. A summary of the Reconsideration Order was published at 68 FR 19152 (April 18, 2003) and was clarified at 68 FR 40184 (July 7, 2003). The information collections contained in the Reconsideration Order were approved by the Office of Management
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-240A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-240A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-240A1.txt
  • time of the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor AN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2412A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2412A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2412A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Z-Tel's Response to Informal Complaint No. 02-03-S83430, July 10, 2001. See Third Report and Order and Second Order on Reconsideration, 15 FCC Rcd 15996 at
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2414A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2414A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2414A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2415A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2415A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2415A1.txt
  • Sprint at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2416A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2416A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2416A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldxChange's Response to Informal Complaint No. IC 03-S83492, May 30, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2417A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2417A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2417A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ATC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor ATC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2418A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2418A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2418A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). McLeodUSA's Response to Informal Complaint No. 02-S72448, June 29, 2002. Federal Communications Commission DA 03-2418 Federal Communications Commission DA 03-2418 h� h� h� h� ?
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2419A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2419A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2419A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). KTNT's Response to Informal Complaint No. 02-B0007122, January 22, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2420A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2420A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2420A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UKI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2421A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2421A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2421A1.txt
  • at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2422A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2422A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2422A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CTS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2423A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2423A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2423A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Z-Tel's Response to Informal Complaint No. 03-S83768, June 23, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2437A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2437A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2437A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of their complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2438A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2438A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2438A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2439A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2439A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2439A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2440A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2440A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2440A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2441A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2441A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2441A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Ameritech's Response to Informal Complaint No. IC 02-S80351, received October 29, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2442A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2442A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2442A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Advantage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2443A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2443A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2443A1.txt
  • Advantage's verifier, however, failed to obtain separate authorizations for each service sold, as required by our rules. We find that Advantage has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Advantage's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Advantage's liability below. Pursuant to Section 64.1170(b) our rules, Advantage must forward to Qwest Communications, Inc. (Qwest) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Advantage. Therefore, Advantage must forward to Qwest 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Qwest
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2444A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2444A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2444A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against 011 IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2445A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2445A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2445A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CTS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2446A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2446A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2446A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cox Virginia IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Cox Virginia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2447A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2447A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2447A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Primus IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2448A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2448A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2448A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CTS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2449A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2449A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2449A1.txt
  • on May 19, 2003. CTS states that Complainant's service was switched due to a data entry error. We find that CTS has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that CTS's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss CTS's liability below. Pursuant to Section 64.1170(b) our rules, CTS must forward to Capsule Communications (Capsule) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to CTS. Therefore, CTS must forward to Capsule 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Capsule shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2450A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2450A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2450A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UKI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2451A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2451A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2451A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 02-S71490, received June 18, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2452A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2452A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2452A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. IC 03-S83566, received June 18, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2453A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2453A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2453A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against America Net IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor America Net may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2454A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2454A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2454A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OTC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor OTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2455A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2455A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2455A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Capsule IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Capsule may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2456A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2456A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2456A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). OneStar's Response to Informal Complaint No. IC 03-S83187, received May 20, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2457A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2457A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2457A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WebNet IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor WebNet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2458A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2458A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2458A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2459A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2459A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2459A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. IC 01-S61670, received October 1, 2001. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2460A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2460A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2460A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Allegiance's Response to Informal Complaint No. 01-S61679, received September 6, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2461A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2461A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2461A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 01-S65621, received June 25, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2462A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2462A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2462A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). APS's Response to Informal Complaint No. IC 01-S48211, received July 8, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2463A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2463A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2463A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). UKI's Response to Informal Complaint No. IC 02-S81356, received December 18, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2464A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2464A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2464A1.txt
  • failed to drop off the line once the three-way connection was established, as required by our rules. We find that UKI has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that UKI's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss UKI's liability below. Pursuant to Section 64.1170(b) our rules, UKI must forward to AT&T Corporation (AT&T) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to UKI. Therefore, UKI must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2465A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2465A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2465A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2466A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2466A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2466A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). TDS's Response to Informal Complaint No. IC 03-S82788, received March 28, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2467A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2467A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2467A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LD Consolidated IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor LD Consolidated may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-246A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-246A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-246A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NOS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor NOS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2472A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2472A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2472A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Covista IS GRANTED. IT IS FURTHER ORDER that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Covista may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2473A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2473A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2473A1.txt
  • pursue any collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against BSP IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WTC nor BSP may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. IT IS FURTHER ORDERED that a copy of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2474A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2474A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2474A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. 01-S56689, August 6, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2475A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2475A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2475A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. IC 01-S63721, November 9, 2001. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2476A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2476A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2476A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of their complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2477A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2477A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2477A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2478A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2478A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2478A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-247A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-247A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-247A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against RCN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2486A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2486A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2486A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Ameritech's Response to Informal Complaint No. 02-S71567, June 12, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2487A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2487A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2487A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2488A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2488A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2488A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). McLeod's Response to Informal Complaint No.02-S70522, May 10, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2489A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2489A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2489A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S76350, December 13, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-248A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-248A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-248A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Optical IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Optical may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2490A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2490A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2490A1.txt
  • the time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against WorldCom AREGRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainants' authorized carriers nor WorldCom may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2491A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2491A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2491A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. IC 02-S79072, December 13, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2492A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2492A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2492A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S79540, December 10, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2493A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2493A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2493A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. IC 02-B0011352, March 11, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2494A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2494A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2494A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. IC 02-B0011352, March 11, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2495A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2495A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2495A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Yestel's Response to Informal Complaint No. 01-S62489, October 1, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2497A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2497A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2497A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Long Distance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2498A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2498A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2498A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainants is unsatisfied with the resolution of this complaint, Complainants may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2499A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2499A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2499A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LD Services IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor LD Services may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-249A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-249A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-249A1.txt
  • active while in the process of transferring active customers from one underlying carrier to another underlying carrier. We find that IDT has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that IDT's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss IDT's liability below. Pursuant to Section 64.1170(b) our rules, IDT must forward to WorldCom, Inc. (WorldCom) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to IDT. Therefore, IDT must forward to WorldCom 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, WorldCom shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2500A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2500A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2500A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NALD's Response to Informal Complaint No. IC 01-S65346, received January 14, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2501A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2501A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2501A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Primus's Response to Informal Complaint No. IC 01-S66418, received May 9, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2502A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2502A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2502A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WebNet's Response to Informal Complaint No. IC 01-S50335, received July 6, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2503A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2503A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2503A1.txt
  • WCSS did not submit a third party verification or letter of agency, as required by our rules. We find that WCSS has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that WCSS's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss WCSS's liability below. Pursuant to Section 64.1170(b) our rules, WCSS must forward to Ameritech (Ameritech) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to WCSS. Therefore, WCSS must forward to Ameritech 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Ameritech shall provide
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2504A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2504A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2504A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDCB IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2505A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2505A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2505A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2506A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2506A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2506A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Primus's Response to Informal Complaint No. IC 01-S66416, received May 5, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2507A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2507A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2507A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Discount Plus IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Discount Plus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2508A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2508A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2508A1.txt
  • time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against U.S. Telecom ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor U.S. Telecom may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2509A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2509A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2509A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against TCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor TCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-250A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-250A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-250A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against QuantumLink IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor QuantumLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2510A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2510A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2510A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Spectrotel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Spectrotel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2511A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2511A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2511A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Advantage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2512A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2512A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2512A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDA's Response to Informal Complaint No. IC 02-S81840, received April 28, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2514A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2514A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2514A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WCSS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2515A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2515A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2515A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WCSS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2516A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2516A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2516A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against RCN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-251A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-251A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-251A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(b) of the Commission's rules, 47 C.F.R. � 64.1170(b), that Sprint must forward to the authorized carrier an amount equal to 150% of all charges paid by the subscriber along with copies of any telephone bills issued from the Sprint to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2526A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2526A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2526A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against United Systems Access Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Covista nor United Systems Access Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2527A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2527A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2527A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2528A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2528A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2528A1.txt
  • WorldCom at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against SBA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor SBA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2529A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2529A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2529A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against SBA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither TDS Metrocom nor SBA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-252A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-252A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-252A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2530A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2530A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2530A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Z-Tel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Z-Tel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2531A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2531A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2531A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Legent IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Legent may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2532A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2532A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2532A1.txt
  • and ADST responded. ADST however, failed to provide a third party verification tape or letter of agency as required by our rules. ADST has failed to produce clear and convincing evidence that Complainants authorized carrier changes. Therefore, we find that ADST's actions resulted in unauthorized changes in Complainants' telecommunications service providers and we discuss ADST's liability below. Pursuant to Section 64.1170(b) our rules, ADST must forward to the authorized carriers an amount equal to 150% of all charges paid by the subscriber to ADST. According to the complaints, ADST must forward to the authorized carriers the amounts, along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt of this amount, the authorized
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2533A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2533A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2533A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. 02-S81158, December 11, 2002. Federal Communications Commission DA 03-2533 Federal Communications Commission DA 03-2533 H � � tm V
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2534A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2534A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2534A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ATC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor ATC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2535A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2535A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2535A1.txt
  • of each unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against UKI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carriers nor UKI pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2536A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2536A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2536A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section 1.721 of the Commission's rules, 47 C.F.R. � 1.721. Such filing will be deemed to relate back to the filing date of Complainant's informal complaint so long as the formal complaint is filed
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2539A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2539A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2539A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LLDS Worldcom's Response to Informal Complaint No. 01-S66214, April 17, 2002. The local exchange carrier has re-rated the bill of the Complainant. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-253A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-253A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-253A1.txt
  • Primus's verifier, however, did not confirm the telephone number to be switched as required by our rules. We find that Primus has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Primus's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Primus's liability below. Pursuant to Section 64.1170(b) our rules, Primus must forward to WorldCom, Inc. (WorldCom) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Primus. Therefore, Primus must forward to WorldCom 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, WorldCom shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2540A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2540A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2540A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon and AT&T nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2541A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2541A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2541A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). RSL Comm USA's Response to Informal Complaint No. IC 01-S64424, filed January 16, 2002. The local exchange carrier has applied a credit to the Complainant's
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2542A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2542A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2542A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Z-Tel Communications' Response to Informal Complaint No. IC 02-S76273, filed July 23, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2543A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2543A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2543A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Americatel Corporation's Response to Informal Complaint No. IC 02-S70474, filed October 17, 2002. The local exchange carrier has applied a credit to the Complainant's account.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2544A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2544A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2544A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. The local exchange carriers have applied credits or refunds to the Complainants' accounts. See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2545A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2545A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2545A1.txt
  • unauthorized change of telecommunications service. 6. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred neither the authorized carrier nor AT&T Corporation may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2546A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2546A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2546A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2547A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2547A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2547A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2548A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2548A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2548A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2549A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2549A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2549A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-254A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-254A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-254A1.txt
  • on December 12, 2002. CBI did not provide any evidence for the change of complainant's telecommunications carrier. We find that CBI has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that CBI's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss CBI's liability below. Pursuant to Section 64.1170(b) our rules, CBI must forward to AT&T Corporation (AT&T) an amount equal to 150% of all charges paid by the subscriber to CBI. Therefore, CBI must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2555A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2555A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2555A1.txt
  • switch in each Complainants service. The LOA's however, were not signed by the Complainants as required by our rules. We find that AT&T has failed to produce clear and convincing evidence that Complainants authorized carrier changes. Therefore, we find that AT&T's actions resulted in unauthorized changes in Complainants' telecommunications service providers and we discuss AT&T's liability below. Pursuant to Section 64.1170(b) our rules, AT&T must forward to the authorized carriers an amount equal to 150% of all charges paid by the subscriber to AT&T. According to the complaints, AT&T must forward to the authorized carriers the amounts, along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt of this amount, the authorized
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-255A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-255A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-255A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-256A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-256A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-256A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Covista IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Covista may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-257A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-257A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-257A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against McLeodUSA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor McLeodUSA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-258A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-258A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-258A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AllTel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor AllTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-259A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-259A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-259A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel's Response to Informal Complaint No. 02-S76282, August 27, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-260A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-260A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-260A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ATI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and ATI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer &
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-261A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-261A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-261A1.txt
  • time of unauthorized changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against WCSS ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and WCSS may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer &
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-262A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-262A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-262A1.txt
  • of the unauthorized changes of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against NAI, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither authorized carriers nor NAI, Inc. may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-263A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-263A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-263A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against ATC ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and ATC may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer &
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-264A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-264A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-264A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against ADST ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and ADST may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer &
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2740A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2740A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2740A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Comcast's Response to Informal Complaint No. IC 03-S82849, received April 10, 2003. See 47 C.F.R. � 64.1120(e). Id. In our Streamlining Order, the Commission stated
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-274A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-274A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-274A1.txt
  • unauthorized change of telecommunications service. 6. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Yestel, Inc. IS GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred neither AT&T nor Yestel, Inc. may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-275A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-275A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-275A1.txt
  • of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Yestel, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred neither the authorized carriers nor Yestel, Inc. may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2768A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2768A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2768A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2769A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2769A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2769A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 01-S55031, December 10, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-276A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-276A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-276A1.txt
  • is authorized to make the carrier change; the telephone numbers to be switched; and the types of service involved. Yestel has failed to produce clear and convincing evidence that the Complainants authorized a carrier change. Therefore, we find that Yestel's actions resulted in an unauthorized change in Complainants' telecommunications service providers and we discuss Yestel's liability below. Pursuant to Section 64.1170(b) our rules, Yestel must forward to the authorized carriers an amount equal to 150% of all charges paid by the subscriber to Yestel. According to the complaints, Yestel must forward to the authorized carriers the amounts, along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt of this amount, the authorized
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2770A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2770A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2770A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. (continued....) Federal Communications Commission DA 03-2770 Federal Communications Commission DA 03-2770 � @& O ' 4 ixZ �
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2771A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2771A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2771A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. IC 02-S71626, June 11, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2772A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2772A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2772A1.txt
  • time of the change in services. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon, AT&T, nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2773A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2773A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2773A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S73540, July 8, 2002. (continued....) Federal Communications Commission DA 03-2773 Federal Communications Commission DA 03-2773 � @& I �
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2774A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2774A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2774A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S74914, July 12, 2002. (continued....) Federal Communications Commission DA 03-2774 Federal Communications Commission DA 03-2774 @& R � ''
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2775A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2775A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2775A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2776A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2776A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2776A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2777A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2777A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2777A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-277A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-277A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-277A1.txt
  • of the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2782A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2782A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2782A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OneLink IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2783A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2783A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2783A1.txt
  • WorldCom at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Optical IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor Optical may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2784A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2784A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2784A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UKI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICUKIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2785A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2785A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2785A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against LDCB ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier not LDCB may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2786A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2786A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2786A1.txt
  • WorldCom at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against UKI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2787A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2787A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2787A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Legent ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier not Legent may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2788A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2788A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2788A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ATC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor ATC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2789A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2789A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2789A1.txt
  • party verifier, however, failed to obtain separate authorizations for each service sold as required by our rules. We find that OneLink has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that OneLink's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss OneLink's liability below. Pursuant to Section 64.1170(b) our rules, OneLink must forward to Verizon Complainant's local exchange carrier an amount equal to 150% of all charges paid by the subscriber to OneLink. Therefore, OneLink must forward to 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-278A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-278A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-278A1.txt
  • 16, 2002. AT&T indicates that the Complainant's number was inadvertently added to an unrelated customer's account. We find that AT&T has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that AT&T's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss AT&T's liability below. 5. Pursuant to Section 64.1170(b) our rules, AT&T must forward to Qwest an amount equal to 150% of all charges paid by the subscriber to AT&T. Therefore, AT&T must forward to Qwest 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Qwest shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2790A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2790A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2790A1.txt
  • WorldCom at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against PowerNet IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor PowerNet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2794A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2794A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2794A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ATT's Response to Informal Complaint No. IC 01-S63259, October 31, 20021. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2795A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2795A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2795A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 01-S66129, March 11, 2002. (continued....) Federal Communications Commission DA 03-2795 Federal Communications Commission DA 03-2795 @& k � 4
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2796A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2796A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2796A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S80361, January 7, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2797A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2797A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2797A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. IC 02-S80463, January 7, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2798A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2798A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2798A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S80627, January 7, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-279A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-279A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-279A1.txt
  • of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against AT&T Corporation ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and AT&T Corporation may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2802A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2802A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2802A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No.02-S71669, December 4, 2002. MCI recoursed the disputed charges. (continued....) Federal Communications Commission DA 03-2802 Federal Communications Commission DA 03-2802
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2803A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2803A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2803A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2804A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2804A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2804A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC Cir. 2003). (continued....) Federal Communications Commission DA
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2805A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2805A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2805A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2806A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2806A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2806A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2807A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2807A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2807A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (D.C. Cir. 2003). See also 47 C.F.R. 64.1100(h) for the definition of ``subscriber.''
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2808A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2808A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2808A1.txt
  • authorized carriers at the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2809A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2809A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2809A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldxChange nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-280A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-280A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-280A1.txt
  • states that IDT customers were mistakenly subscribed to its service when IDT switched its underlying carrier to AT&T. We find that AT&T has failed to produce clear and convincing evidence that Complainants authorized carrier changes. Therefore, we find that AT&T's actions resulted in an unauthorized change in Complainants' telecommunications service providers and we discuss AT&T's liability below. Pursuant to Section 64.1170(b) our rules, AT&T must forward to IDT an amount equal to 150% of all charges paid by the subscriber to AT&T. According to the complaints, AT&T must forward to IDT the amounts, along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt of this amount, IDT shall provide a refund or
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2810A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2810A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2810A1.txt
  • SBC at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2811A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2811A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2811A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2812A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2812A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2812A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. IC 02-S79058, October 1, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2813A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2813A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2813A1.txt
  • authorized carriers at the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2816A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2816A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2816A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UKI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2817A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2817A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2817A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against ADST ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carriers nor ADST may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2818A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2818A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2818A1.txt
  • the person on the call is authorized to make the carrier change, as required by our rules. We find that ATC has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that ATC's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss ATC's liability below. Pursuant to Section 64.1170(b) our rules, ATC must forward to CierraCom Systems (CierraCom) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to ATC. Therefore, ATC must forward to CierraCom 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, CierraCom shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2819A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2819A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2819A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against ATC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor ATC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2820A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2820A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2820A1.txt
  • of each unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against WCSS ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carriers nor WCSS pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2821A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2821A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2821A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2822A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2822A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2822A1.txt
  • ADST's verifier, however, failed to obtain separated authorization for each service sold, as required by our rules. We find that ADST has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that ADST's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss ADST's liability below. Pursuant to Section 64.1170(b) our rules, ADST must forward to AT&T Complainant's local exchange carrier an amount equal to 150% of all charges paid by the subscriber to ADST. Therefore, ADST must forward to 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2846A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2846A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2846A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2847A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2847A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2847A1.txt
  • authorized carriers at the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2848A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2848A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2848A1.txt
  • the consumer to de-select any service they did not want to switch in violation of our rules. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to CLD an amount equal to 150% of all charges paid by the subscriber to Sprint, along with copies of any telephone bills issued from Sprint to the Complainant. Within ten days of receipt of this amount, CLD shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2849A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2849A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2849A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint Response to Informal Complaint No. IC 02-S73442, September 4, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2850A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2850A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2850A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of their complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2851A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2851A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2851A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2853A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2853A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2853A1.txt
  • for one complaint to the Commission for which it had provided the Commission with all relevant evidence in its possession. The Commission also considered and rejected this argument in WebNet. As the Commission explained: ... WebNet misunderstands the distinction between a slamming adjudication under our rules and an enforcement action pursuant to section 503(b) of the Act. Sections 64.1150 through 64.1170 of the Commission's rules authorize adjudicatory proceedings to bring financial restitution to a consumer who has been slammed. Although each slamming allegation is adjudicated under those rules, that does not shield a carrier from separate enforcement action like this one, which stems from WebNet's willful or repeated violations of section 258 of the Act and section 64.1120 of our rules...
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-288A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-288A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-288A1.txt
  • unauthorized change in Complainant's local service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against USA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(b) of the Commission's rules, 47 C.F.R. � 64.1170(b), that USA must forward to Sprint an amount equal to 150% of all charges paid by the subscriber along with copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2894A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2894A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2894A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-289A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-289A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-289A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). PowerNet Response to Informal Complaint No. 02-S77376, August 9, 2002. See 47 C.F.R. � 64.1130(b). If Complainant is unsatisfied with the resolution of this complaint,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-290A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-290A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-290A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk America Response to Informal Complaint No. 02-S77205, August 12, 2002. See 47 C.F.R. � 64.1130(b). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-291A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-291A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-291A1.txt
  • in Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Network Plus IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Lifeline Communications (Lifeline) nor Network Plus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-292A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-292A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-292A1.txt
  • authorizations for each service sold to the Complainant as required by our rules. We find that Advantage Telecom has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Advantage Telecom's actions resulted in an unauthorized change in Complainant's long distance service provider and we discuss Advantage Telecom's liability below. Pursuant to Section 64.1170(b) our rules, Advantage Telecom must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Advantage Telecom. Therefore, Advantage Telecom must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-293A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-293A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-293A1.txt
  • unauthorized conversion of Complainant's local service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against GTI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor GTI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-294A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-294A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-294A1.txt
  • a letter of agency or third party verification tape as required by our rules. We find that RCN has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that RCN's actions resulted in an unauthorized change in Complainant's local and long distance service providers and we discuss RCN's liability below. Pursuant to Section 64.1170(b) our rules, RCN must forward to Ameritech and McLeod an amount equal to 150% of all charges paid by the subscriber to RCN. Therefore, RCN must forward to Ameritech and McLeod 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Ameritech and McLeod
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-295A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-295A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-295A1.txt
  • failed to provide a letter of agency or third party verification tape as required by our rules. We find that eLEC has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that eLEC's actions resulted in an unauthorized change in Complainant's local service provider and we discuss eLEC's liability below. Pursuant to Section 64.1170(b) our rules, eLEC must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to eLEC. Therefore, eLEC must forward to Verizon150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-296A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-296A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-296A1.txt
  • intraLATA toll and long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against RCN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech, WorldxChange, nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2973A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2973A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2973A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LifeLine IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor LifeLine may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2974A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2974A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2974A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WCSS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2975A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2975A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2975A1.txt
  • to provide a third party verification tape or letter of agency as required by our rules. We find that CBI has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that CBI's actions resulted in an unauthorized change in Complainant's long distance service provider and we discuss CBI's liability below. Pursuant to Section 64.1170(b) our rules, CBI must forward to BellSouth Telecommunications Complainant's local exchange carrier an amount equal to 150% of all charges paid by the subscriber to CBI. Therefore, CBI must forward to 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, BellSouth Telecommunications shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-297A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-297A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-297A1.txt
  • Complainant's local and long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against RCN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech, AT&T, nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2983A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2983A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2983A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2984A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2984A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2984A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. IC 01-S66608, February 19, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2985A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2985A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2985A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S81702, January 22, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2987A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2987A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2987A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2988A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2988A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2988A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2989A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2989A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2989A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-298A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-298A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-298A1.txt
  • the time of the unauthorized conversion. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2992A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2992A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2992A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. IC 02-S76593, January 10, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2993A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2993A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2993A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC Cir. 2003). (continued....) Federal Communications Commission DA
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2995A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2995A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2995A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2996A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2996A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2996A1.txt
  • time of the change in services. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against WorldCom ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither Complainants' authorized carrier nor WorldCom may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2997A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2997A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2997A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S81609, February 4, 2003. (continued....) Federal Communications Commission DA 03-2997 Federal Communications Commission DA 03-2997 H @& V (c)
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2998A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2998A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2998A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. 01-S58096, September 10, 2001. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2999A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2999A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2999A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-299A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-299A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-299A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Startec or Excel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3000A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3000A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3000A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3001A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3001A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3001A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-300A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-300A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-300A1.txt
  • authorized carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint against ServiSense IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor ServiSense may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-301A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-301A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-301A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 01-S57874, October 15, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-302A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-302A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-302A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Broadwing IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Broadwing may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-303A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-303A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-303A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk Response to Informal Complaint No. IC 01-S64512, November 8, 2001. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-304A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-304A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-304A1.txt
  • collection against Complainants for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Talk ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Talk may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-305A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-305A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-305A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. 01-S51285, June 25, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-306A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-306A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-306A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Talk IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-307A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-307A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-307A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-308A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-308A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-308A1.txt
  • XO at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither XO nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-309A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-309A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-309A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-310A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-310A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-310A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3115A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3115A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3115A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3116A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3116A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3116A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. IC02-S80552, December 4, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3117A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3117A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3117A1.txt
  • time of the changes in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against WorldCom ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainants nor WorldCom may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3118A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3118A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3118A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. (continued....) Federal Communications Commission DA 03-3118 Federal Communications Commission DA 03-3118 ) : @& ' � ixZ �
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3119A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3119A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3119A1.txt
  • time of the change in services. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against WorldCom ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither Complainants' authorized carriers nor WorldCom may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-311A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-311A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-311A1.txt
  • 2002. Sprint states that Complainant's service was mistakenly switched based on information given by another Sprint customer. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to WorldCom an amount equal to 150% of all charges paid by the subscriber to Sprint, along with copies of any telephone bills issued from Sprint to the Complainant. Within ten days of receipt of this amount, WorldCom shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3120A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3120A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3120A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S81007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3122A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3122A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3122A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S81007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3123A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3123A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3123A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom Response to Informal Complaint No. 02-S67165, September 24, 2001. (continued....) Federal Communications Commission DA 03-3123 Federal Communications Commission DA 03-3123 @& > ' 7
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3124A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3124A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3124A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3125A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3125A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3125A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-312A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-312A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-312A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3130A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3130A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3130A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Lightyear IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Lightyear may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3131A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3131A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3131A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OneLink IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3132A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3132A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3132A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Bullseye's Response to Informal Complaint No. 03-S84455, August 15, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3133A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3133A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3133A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Opex IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Qwest nor Opex may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3134A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3134A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3134A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ATC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor ATC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3135A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3135A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3135A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against SBC Long Distance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Talk America nor SBC Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3136A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3136A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3136A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv's Response to Informal Complaint No. IC 02-S81620, August 1, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3137A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3137A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3137A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Qwest nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICLCRONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3138A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3138A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3138A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ATC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor ATC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATCONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3139A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3139A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3139A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDCB's Response to Informal Complaint No. 03-S84293, June 6, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-313A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-313A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-313A1.txt
  • did not want which is in violation of our rules. Also, Sprint's LOA contained a partial signature. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Sprint, along with copies of any telephone bills issued from Sprint to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3140A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3140A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3140A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3141A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3141A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3141A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC Cir. 2003). (continued....) Federal Communications Commission DA
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3142A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3142A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3142A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3143A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3143A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3143A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3148A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3148A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3148A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 01-S658984, January 7, 2002. (continued....) Federal Communications Commission DA 03-3148 Federal Communications Commission DA 03-3148 h h h h
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3149A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3149A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3149A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S81469, January 16, 2003. (continued....) Federal Communications Commission DA 03-3149 Federal Communications Commission DA 03-3149 @& Q � ``
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-314A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-314A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-314A1.txt
  • the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3152A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3152A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3152A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086 (DC Cir.2003). (continued....) Federal Communications Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3153A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3153A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3153A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Broadview Network's Response to Informal Complaint No. 01-S59622, filed October 30, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3154A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3154A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3154A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-315A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-315A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-315A1.txt
  • the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3165A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3165A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3165A1.txt
  • TCI did not submit a third party verification or letter of agency, as required by our rules. We find that TCI has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that TCI's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss TCI's liability below. Pursuant to Section 64.1170(b) our rules, TCI must forward to WorldCom, Inc. (WorldCom) an amount equal to 150% of all charges paid by the subscriber to TCI. Therefore, TCI must forward to WorldCom 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, WorldCom shall provide a refund
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3166A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3166A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3166A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3167A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3167A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3167A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Business Options IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither BellSouth and AT&T nor Business Options may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3168A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3168A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3168A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Atlas IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Atlas may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3169A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3169A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3169A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Premier IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Premier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-316A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-316A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-316A1.txt
  • the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3170A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3170A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3170A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Z-Tel ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor Z-Tel may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3171A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3171A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3171A1.txt
  • PNG did not submit a third party verification or letter of agency, as required by our rules. We find that PNG has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that PNG's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss PNG's liability below. Pursuant to Section 64.1170(b) our rules, PNG must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to PNG. Therefore, PNG must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3172A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3172A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3172A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Business Options IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Business Options may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3173A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3173A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3173A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against TCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor TCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3174A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3174A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3174A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ComTech IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither EOT nor ComTech may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3175A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3175A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3175A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VLD's Response to Informal Complaint No. IC 03-S82493, received March 6, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3186A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3186A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3186A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Z-Tel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Southwestern Bell nor Z-Tel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3187A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3187A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3187A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ADST IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3188A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3188A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3188A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Spoonful.Net's Response to Informal Complaint No. 02-B0009349, December 30, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3189A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3189A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3189A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. 03-I0043101S, August 15, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3190A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3190A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3190A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Global IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC Ameritech nor Global may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3191A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3191A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3191A1.txt
  • to provide a third party verification tape or letter of agency as required by our rules. We find that WCSS has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that WCSS's actions resulted in an unauthorized change in Complainant's long distance service provider and we discuss WCSS's liability below. Pursuant to Section 64.1170(b) our rules, WCSS must forward to AT&T Complainant's local exchange carrier an amount equal to 150% of all charges paid by the subscriber to WCSS. Therefore, WCSS must forward to 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3192A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3192A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3192A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against LDS ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and LDS may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3193A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3193A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3193A1.txt
  • through third party verification. ATC's verifier, however, failed to obtain separate authorizations for each service sold as required by our rules. ATC has failed to produce clear and convincing evidence that Complainants authorized a carrier change. Therefore, we find that ATC's actions resulted in unauthorized changes in Complainants' telecommunications service providers and we discuss ATC's liability below. Pursuant to Section 64.1170(b) our rules, Advantage must forward to the relevant authorized carriers an amount equal to 150% of all charges paid by the relevant subscriber to Advantage. Advantage must forward to the relevant authorized carriers the amounts, along with copies of any telephone bills issued from Advantage to the Complainants. Within ten days of receipt of this amount, the relevant authorized carriers
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3194A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3194A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3194A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Clearworld's Response to Informal Complaint No. 03-S84309, August 1, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3195A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3195A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3195A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. 03-S84074, July 16, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3196A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3196A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3196A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against CTS ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carriers nor CTS may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3201A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3201A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3201A1.txt
  • submit a third party verification or letter of agency as required by our rules. We find that Business Options has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Business Options's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Business Options's liability below. Pursuant to Section 64.1170(b) our rules, Business Options must forward to SBC an amount equal to 150% of all charges paid by the subscriber to Business Options. Therefore, Business Options must forward to SBC 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, SBC shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3202A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3202A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3202A1.txt
  • TCI did not submit a third party verification or letter of agency as required by our rules. We find that TCI has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that TCI's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss TCI's liability below. Pursuant to Section 64.1170(b) our rules, TCI must forward to Global an amount equal to 150% of all charges paid by the subscriber to TCI. Therefore, TCI must forward to Global 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Global shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3203A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3203A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3203A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Globcom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor Globcom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3204A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3204A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3204A1.txt
  • IDT responded on September 4, 2003. IDT states that Complainant's service was mistakenly switched back to IDT. We find that IDT has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that IDT's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss IDT's liability below. Pursuant to Section 64.1170(b) our rules, IDT must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to IDT. Therefore, IDT must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3205A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3205A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3205A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Buyersonline IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither BellSouth nor Buyersonline may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3206A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3206A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3206A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Allegiance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Allegiance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3207A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3207A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3207A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against International IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor International may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3208A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3208A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3208A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AllTel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor AllTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3209A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3209A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3209A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). PNG's Response to Informal Complaint No. IC 03-S82570, received August 19, 2003. See 47 C.F.R. � 64.1130. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3210A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3210A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3210A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against eLEC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor eLEC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3211A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3211A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3211A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Comcast IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor Comcast may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3212A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3212A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3212A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 03-S83332, received July 31, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3213A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3213A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3213A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Global IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor Global may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3232A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3232A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3232A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech, AT&T, nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3233A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3233A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3233A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. IC02-S82058, March 5, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3234A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3234A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3234A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3237A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3237A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3237A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 02-S80422, October 30, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3238A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3238A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3238A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 03-S83295, September 26, 2003. Federal Communications Commission DA 03-3238 Federal Communications Commission DA 03-3238 �@��� o � b b
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3239A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3239A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3239A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC Cir. 2003). (continued....) Federal Communications Commission DA
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3240A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3240A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3240A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3241A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3241A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3241A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3242A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3242A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3242A1.txt
  • UKI did not submit a third party verification or letter of agency, as required by our rules. We find that UKI has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that UKI's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss UKI's liability below. Pursuant to Section 64.1170(b) our rules, UKI must forward to Verizon, Complainant's authorized carrier, an amount equal to 150% of all charges paid by the subscriber to UKI. Therefore, UKI must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3243A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3243A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3243A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Broadview IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Broadview may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3244A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3244A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3244A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against UBC ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor UBC may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3245A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3245A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3245A1.txt
  • International's verifier, however, failed to receive separate authorization for each service sold, as required by our rules. We find that International has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that International's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss International's liability below. Pursuant to Section 64.1170(b) our rules, International must forward to Verizon (Verizon) an amount equal to 150% of all charges paid by the subscriber to International. Therefore, International must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3246A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3246A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3246A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against WCSS ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor WCSS may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3247A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3247A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3247A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against UKI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor UKI may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3248A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3248A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3248A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against TFN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor TFN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3249A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3249A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3249A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against ADST ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor ADST may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3250A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3250A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3250A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Vartec IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SWB nor Vartec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3251A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3251A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3251A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OneStar IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon and AT&T nor OneStar may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3252A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3252A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3252A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AMI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor AMI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3253A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3253A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3253A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC's Response to Informal Complaint No. IC 03-S84488, received August 28, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3254A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3254A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3254A1.txt
  • the complaint and Broadwing responded on April 3, 2003. Broadwing states that Complainant's service was inadvertently switched. We find that Broadwing has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Broadwing's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Broadwing's liability below. Pursuant to Section 64.1170(b) our rules, Broadwing must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Broadwing. Therefore, Broadwing must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3255A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3255A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3255A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. IC 03-S83853, received June 18, 2003. See 47 C.F.R. � 64.1130. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3256A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3256A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3256A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Mercury's Response to Informal Complaint No. IC 03-S84229, received July 17, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3257A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3257A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3257A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 02-S81492, received June 23, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3258A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3258A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3258A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CBC's Response to Informal Complaint No. IC 01-S58098, received March 26, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3259A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3259A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3259A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global's Response to Informal Complaint No. IC 02-S73723, received October 23, 2002. See Response received from Qwest Communications, Inc. on August 4, 2003. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3260A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3260A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3260A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3264A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3264A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3264A1.txt
  • tape or letter of agency as required by our rules. We find that SBC Long Distance has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that SBC Long Distance's actions resulted in an unauthorized change in Complainant's long distance service provider and we discuss SBC Long Distance's liability below. Pursuant to Section 64.1170(b) our rules, SBC Long Distance must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to SBC Long Distance. Therefore, SBC Long Distance must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3265A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3265A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3265A1.txt
  • WorldCom at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LCR IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3266A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3266A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3266A1.txt
  • party verifier, however, failed to obtain separate authorizations for each service sold as required by our rules. We find that WCSS has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that WCSS's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss WCSS's liability below. Pursuant to Section 64.1170(b) our rules, WCSS must forward to AT&T Complainant's telecommunications service provider an amount equal to 150% of all charges paid by the subscriber to WCSS. Therefore, WCSS must forward to 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3267A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3267A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3267A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WCSS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Qwest nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3268A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3268A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3268A1.txt
  • the carrier as to whether a fee will apply to the change, as required by our rules. We find that Talk has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Talk's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Talk's liability below. Pursuant to Section 64.1170(b) our rules, Talk must forward to Vartec Complainant's telecommunications service provider an amount equal to 150% of all charges paid by the subscriber to Talk. Therefore, Talk must forward to 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Vartec shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3269A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3269A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3269A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against ATC ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor ATC may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3270A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3270A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3270A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against OneLink IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3271A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3271A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3271A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Inter-Tel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Inter-Tel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3272A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3272A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3272A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VZLD's Response to Informal Complaint No. 03-S84403, September 11, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3273A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3273A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3273A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. 03-S84369, September 2, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3283A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3283A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3283A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section 1.721 of the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3284A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3284A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3284A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Primus's Response to Informal Complaint No. 01-S62289, February 15, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3285A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3285A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3285A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ATC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Southwestern Bell nor ATC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATCONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3286A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3286A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3286A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3287A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3287A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3287A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Primus's Response to Informal Complaint No. 01-S64619, November 20, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3288A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3288A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3288A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC's Response to Informal Complaint No. 03-S82151, March 10, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3289A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3289A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3289A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against BullsEye IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor BullsEye may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3290A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3290A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3290A1.txt
  • party verification. Axces's verifier, however, did not receive authorization for interLATA service as required by our rules. We find that Axces has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Axces's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Axces's liability below. Pursuant to Section 64.1170(b) our rules, Axces must forward to AT&T Corporation (AT&T) an amount equal to 150% of all charges paid by the subscriber to Axces. Therefore, Axces must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3291A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3291A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3291A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Advantage ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor Advantage may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3292A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3292A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3292A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WebNet's Response to Informal Complaint No. IC 01-S60220, received May 2, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3293A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3293A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3293A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against WebNet ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor WebNet may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3294A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3294A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3294A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Z-Tel's Response to Informal Complaint No. IC 03-S83408, received May 13, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3295A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3295A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3295A1.txt
  • misrouted Complainant's telecommunications services after complainant had switched to ACN for intralata toll and long distance services. We find that CoreComm has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that CoreComm's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss CoreComm's liability below. Pursuant to Section 64.1170(b) our rules, CoreComm must forward to ACN an amount equal to 150% of all charges paid by the subscriber to CoreComm. Therefore, CoreComm must forward to ACN 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, ACN shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3296A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3296A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3296A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDCB IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3297A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3297A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3297A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3298A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3298A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3298A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3299A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3299A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3299A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3300A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3300A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3300A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3301A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3301A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3301A1.txt
  • of unauthorized change of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against AT&T Corporation ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and AT&T Corporation may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3302A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3302A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3302A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3303A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3303A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3303A1.txt
  • time of the telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Southwestern Bell nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3304A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3304A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3304A1.txt
  • 11, 2003. AT&T has failed to provide the required proof of authorization as described by our rules. We find that AT&T has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that AT&T's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss AT&T's liability below. Pursuant to Section 64.1170(b) our rules, AT&T must forward to Ameritech an amount equal to 150% of all charges paid by the subscriber to AT&T . Therefore, AT&T must forward to Ameritech 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Ameritech shall provide a refund or
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3305A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3305A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3305A1.txt
  • unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3306A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3306A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3306A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BellSouth Telecommunications, Inc.'s Response to Informal Complaint No. IC 01-47858, filed May 31, 2001. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3322A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3322A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3322A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. IC 02-S80145, December 30, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3323A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3323A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3323A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3324A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3324A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3324A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. IC 02-S79621, January 7, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3325A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3325A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3325A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3326A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3326A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3326A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 01-S59575, September 25, 2001. Qwest's e-mail, IC 01-S59575, October 15, 2003. (continued....) Federal Communications Commission DA 03-3326 Federal Communications
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3327A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3327A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3327A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S77385, May 10, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3328A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3328A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3328A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3329A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3329A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3329A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3330A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3330A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3330A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. (continued....) Federal Communications Commission DA 03-3330 Federal Communications Commission DA 03-3330 @& p � ixZ � �
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3347A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3347A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3347A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No.01-S58611, July 9, 2001. (continued....) Federal Communications Commission DA 03-3347 Federal Communications Commission DA 03-3347 @& K @ � �
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3348A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3348A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3348A1.txt
  • at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CoreCom IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and that CoreCom may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3349A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3349A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3349A1.txt
  • at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDS IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither LDS nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3350A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3350A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3350A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against BetterWorld IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor BetterWorld may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3351A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3351A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3351A1.txt
  • subscriber understands that only one carrier may be designated for each service, as required by our rules. We find that CTS has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that CTS's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss CTS's liability below. Pursuant to Section 64.1170(b) our rules, CTS must forward to AT&T Corporation (AT&T) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to CTS. Therefore, CTS must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3352A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3352A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3352A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Optical IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Optical may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3353A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3353A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3353A1.txt
  • to drop off the line once the three way call was established as required by our rules. We find that LCR has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that LCR's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss LCR's liability below. Pursuant to Section 64.1170(b) our rules, LCR must forward to AT&T Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to LCR. Therefore, LCR must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3354A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3354A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3354A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of their complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3355A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3355A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3355A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint Response to Informal Complaint No. IC 01-S59600, October 8, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3356A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3356A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3356A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3357A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3357A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3357A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither BellSouth nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3358A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3358A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3358A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC Cir. 2003). (continued....) Federal Communications Commission DA
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3361A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3361A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3361A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OneLink IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3363A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3363A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3363A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. IC 03-S84051, received July 15, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3364A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3364A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3364A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Globalinx IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Globalinx may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3365A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3365A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3365A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Advantage ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor Advantage may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3366A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3366A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3366A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainants is unsatisfied with the resolution of this complaint, Complainants may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3367A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3367A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3367A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ADST IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Cox nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3368A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3368A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3368A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). eLEC's Response to Informal Complaint No. IC 02-S76565, received June 27, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3369A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3369A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3369A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. IC 03-S84184, received August 15, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3370A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3370A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3370A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against BWT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor BWT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3371A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3371A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3371A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CBS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor CBS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3372A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3372A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3372A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Comcast IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Comcast may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3373A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3373A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3373A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against ATS ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor ATS may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3374A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3374A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3374A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against OneLink ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor OneLink may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3375A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3375A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3375A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainants is unsatisfied with the resolution of this complaint, Complainants may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3376A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3376A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3376A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against LDCB ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor LDCB may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3377A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3377A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3377A1.txt
  • Section 64.1120 (e)(1) of our rules, including proper customer notice. USA, however, failed to follow these requirements. We find that USA has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that USA's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss USA's liability below. Pursuant to Section 64.1170(b) our rules, USA must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to USA. Therefore, USA must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3378A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3378A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3378A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Williams's Response to Informal Complaint No. IC 02-P28505, received June 11, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3379A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3379A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3379A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BCLD's Response to Informal Complaint No. IC 02-S67952, received May 28, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3380A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3380A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3380A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 02-S67837, received June 10, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3381A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3381A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3381A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CTS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither IDT nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3382A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3382A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3382A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 02-S80621, received November 13, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3383A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3383A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3383A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OneLink IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3384A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3384A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3384A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. IC 02-S76969, received September 4, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3385A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3385A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3385A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BellSouth's Response to Informal Complaint No. IC 03-S000171S, received August 18, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3386A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3386A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3386A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Broadview IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Cox nor Broadview may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3387A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3387A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3387A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Covista's Response to Informal Complaint No. IC 03-B0028334, received July 15, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3396A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3396A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3396A1.txt
  • the time of the AT&T. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Close Call America nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3397A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3397A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3397A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086 (DC Cir.2003). (continued....) Federal Communications Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3398A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3398A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3398A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon Long Distance's Response to Informal Complaint No. 01-S61072, October 1, 2001. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3399A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3399A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3399A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3400A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3400A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3400A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3402A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3402A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3402A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). QiTel's Response to Informal Complaint No. IC 03-S82877, received April 7, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3403A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3403A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3403A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VVS's Response to Informal Complaint No. IC 02-S80509, received July 10, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3404A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3404A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3404A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Comcast IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Comcast may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3405A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3405A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3405A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Comcast IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(b) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Comcast may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3409A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3409A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3409A1.txt
  • Vartec at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Vartec nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3414A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3414A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3414A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 03-S84197, August 18, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3415A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3415A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3415A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. IC 02-S79782, December 30, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3416A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3416A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3416A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S79587, January 7, 2003. Ameritech e-mail, IC 02-S79587, August 27, 2003. (continued....) Federal Communications Commission DA 03-3416 Federal Communications
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3417A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3417A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3417A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. (continued....) Federal Communications Commission DA 03-3417 Federal Communications Commission DA 03-3417 � @& Y � 4 ixZ �
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3418A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3418A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3418A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3419A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3419A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3419A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). (continued....) Federal Communications Commission DA 03-3419 Federal Communications Commission DA 03-3419 @& P � � � ' � ixZ P P P �
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3420A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3420A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3420A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 03-I0026408, June 6, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3421A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3421A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3421A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. (continued....) Federal Communications Commission DA 03-3421 Federal Communications Commission DA 03-3421 @& F � � � � ixZ � � � �
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3422A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3422A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3422A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3423A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3423A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3423A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 03-S82530, March 28, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3424A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3424A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3424A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 03-S82373, March 17, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3432A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3432A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3432A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3434A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3434A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3434A1.txt
  • the switch. The LOA did not include the number to be switched as required by our rules. We find that AT&T has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that AT&T's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss AT&T's liability below. Pursuant to Section 64.1170(b) our rules, AT&T must forward to Worldcom an amount equal to 150% of all charges paid by the subscriber to AT&T. Therefore, AT&T must forward to Worldcom 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Worldcom shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3435A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3435A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3435A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Excel Long Distance nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3436A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3436A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3436A1.txt
  • of the AT&T Broadband . Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T Broadband nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3437A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3437A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3437A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Broadband's, Response to Informal Complaint No. IC 03-S82272, filed February 26, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3438A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3438A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3438A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither IDT nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3439A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3439A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3439A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against LDA ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and LDA may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3440A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3440A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3440A1.txt
  • at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and that Qwest may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3444A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3444A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3444A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). DOC's Response to Informal Complaint No. IC 03-S83388, received May 22, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3445A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3445A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3445A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against eMeritus IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor eMeritus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3446A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3446A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3446A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WCSS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3447A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3447A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3447A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UKI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3448A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3448A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3448A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. IC 02-S79549, received September 16, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3449A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3449A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3449A1.txt
  • confirmed through third party verification. BWT's verifier, however, failed to confirm the telephone number(s) to be switched, as required by our rules. BWT has failed to produce clear and convincing evidence that Complainants authorized carrier changes. Therefore, we find that BWT's actions resulted in unauthorized changes in Complainants' telecommunications service providers and we discuss BWT's liability below. Pursuant to Section 64.1170(b) our rules, BWT must forward to Complainants' authorized carriers an amount equal to 150% of all charges paid by the subscribers to BWT. Therefore, BWT must forward to Complainants' authorized carriers 150% of the amount, along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt of this amount, Complainants' authorized carrier
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3450A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3450A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3450A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDCB IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither VERIZON nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3451A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3451A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3451A1.txt
  • in Section 64.1120(e)(1) of our rules, including proper customer notice. OneStar, however, failed to follow these requirements. We find that OneStar has failed to produce clear and convincing evidence that complainant authorized a carrier change. Therefore, we find that OneStar's actions resulted in an unauthorized change in Complainant's long distance provider and we discuss OneStar liability below. Pursuant to Section 64.1170(b) our rules, OneStar must forward to Norcom an amount equal to 150% of all charges paid by the subscriber to OneStar. Therefore, OneStar must forward to Norcom 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Norcom shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3452A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3452A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3452A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. IC 02-S80000, received November 14, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3453A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3453A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3453A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LCR's Response to Informal Complaint No. IC 02-S76228, received June 10, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3455A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3455A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3455A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3456A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3456A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3456A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint Response to Informal Complaint No. IC 02-S80628, December 20, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3457A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3457A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3457A1.txt
  • failed to provide a third party verification tape or letter of agency as required by our rules. We find that CCI has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that CCI's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss CCI's liability below. Pursuant to Section 64.1170(b) our rules, CCI must forward to SBC an amount equal to 150% of all charges paid by the subscriber to CCI. Therefore, CCI must forward to Southwestern Bell Company (SBC) 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, SBC shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3458A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3458A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3458A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. IC 03-I0044610S, August 19, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3459A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3459A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3459A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LCR's Response to Informal Complaint No. 02-S72048, August 29, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3461A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3461A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3461A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WCSS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3478A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3478A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3478A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3479A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3479A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3479A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3480A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3480A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3480A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 02-S73381, July 1, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3481A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3481A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3481A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3482A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3482A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3482A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3483A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3483A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3483A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3484A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3484A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3484A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint Response to Informal Complaint No. IC 03-S83261, May 16, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3486A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3486A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3486A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3487A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3487A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3487A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). Federal Communications Commission DA 03-3487 Federal Communications Commission DA 03-3487 kd ) ` -
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3488A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3488A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3488A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against APS ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carriers nor APS may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3489A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3489A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3489A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC Long Distance's Response to Informal Complaint No. 03-S82261, February 28, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3490A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3490A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3490A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor CCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICCCIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3491A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3491A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3491A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv's Response to Informal Complaint No. 02-S81188, September 22, 2003. See 47 C.F.R. � 64.1120. Federal Communications Commission DA 03-3491 Federal Communications Commission DA 03-3491
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3492A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3492A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3492A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against APS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither IDT nor APS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICAPSONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3493A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3493A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3493A1.txt
  • company. PowerNet's verifier, however, confirm that the telephone number to be switched, as required by our rules. We find that PowerNet has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that PowerNet's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss PowerNet's liability below. Pursuant to Section 64.1170(b) our rules, PowerNet must forward to Verizon Telecommunications Complainant's local exchange carrier an amount equal to 150% of all charges paid by the subscriber to PowerNet. Therefore, PowerNet must forward to 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon Telecommunications shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3494A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3494A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3494A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WCSS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3514A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3514A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3514A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. (continued....) Federal Communications Commission DA 03-3514 Federal Communications Commission DA 03-3514 @& C � ixZ �
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3515A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3515A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3515A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S76848, December 4, 2002. (continued....) Federal Communications Commission DA 03-3515 Federal Communications Commission DA 03-3515 @& = � 4
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3516A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3516A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3516A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 03-S84145, August 3, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3517A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3517A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3517A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S80550, December 13, 2002. (continued....) Federal Communications Commission DA 03-3517 Federal Communications Commission DA 03-3517 @& R � ''
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3518A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3518A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3518A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. January 10, 2003. (continued....) Federal Communications Commission DA 03-3518 Federal Communications Commission DA 03-3518 @& m � � �
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3519A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3519A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3519A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. IC 02-S79367, December 6, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3520A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3520A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3520A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3528A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3528A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3528A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3529A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3529A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3529A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 03-82843, May 1, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3530A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3530A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3530A1.txt
  • the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither Complainants' authorized carriers nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3531A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3531A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3531A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3560A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3560A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3560A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against VZLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor VZLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3572A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3572A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3572A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3573A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3573A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3573A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086 (DC Cir.2003). (continued....) Federal Communications Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3574A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3574A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3574A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3575A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3575A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3575A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3576A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3576A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3576A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3577A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3577A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3577A1.txt
  • the unauthorized change. 6. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor AT&T may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3578A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3578A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3578A1.txt
  • change. 6. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Communicate Technological Systems, LLC IS GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither PowerNet Global nor CTS may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3579A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3579A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3579A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's, Response to Informal Complaint No. 01-S65298, filed November 21, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3580A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3580A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3580A1.txt
  • the unauthorized change. 6. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Fone-Tel nor AT&T may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3581A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3581A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3581A1.txt
  • August 28, 2003. AT&T states in its response that it switched the Complainant's service provider in error. We find that AT&T has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that AT&T's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss AT&T's liability below. Pursuant to Section 64.1170(b) our rules, AT&T must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to AT&T. Therefore, AT&T must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3586A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3586A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3586A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against OneLink ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and OneLink may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3587A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3587A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3587A1.txt
  • party verifier, however, failed to obtain separate authorizations for each service sold, as required by our rules. We find that OneLink has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that OneLink's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss OneLink's liability below. Pursuant to Section 64.1170(b) our rules, OneLink must forward to AT&T Complainant's local exchange carrier an amount equal to 150% of all charges paid by the subscriber to OneLink. Therefore, OneLink must forward to 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3588A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3588A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3588A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Capsule IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Globalinx Corporation nor Capsule may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3589A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3589A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3589A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC Long Distance's Response to Informal Complaint No. IC 03-S82852, May 12, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3590A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3590A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3590A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3591A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3591A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3591A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Covista IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor Covista may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3592A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3592A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3592A1.txt
  • 2003. Opex did not submit a third party verification or letter of agency required by our rules. We find that Opex has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Opex's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Opex's liability below. Pursuant to Section 64.1170(b) our rules, Opex must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Opex. Therefore, Opex must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3602A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3602A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3602A1.txt
  • time of the change in services. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech, AT&T, nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3603A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3603A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3603A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC Cir. 2003). (continued....) Federal Communications Commission DA
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3604A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3604A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3604A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom's IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor WorldCom's may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3605A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3605A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3605A1.txt
  • time of the change in services. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech, AT&T, nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3606A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3606A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3606A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S80171, January 28, 2003. Cox Communications' Response to IC 02-S80171, March 27, 2003. (continued....) Federal Communications Commission DA 03-3606
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3607A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3607A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3607A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S82023, February 20, 2003. (continued....) Federal Communications Commission DA 03-3607 Federal Communications Commission DA 03-3607 @& e � ^
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3670A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3670A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3670A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Connect America IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor Connect America may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3671A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3671A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3671A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither PNG nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3672A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3672A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3672A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Clear Choice IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Clear Choice may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3673A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3673A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3673A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BellSouth's Response to Informal Complaint No. IC 03-S84525, received September 23, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3674A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3674A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3674A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against 011 IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither EOT nor 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3675A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3675A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3675A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 02-S80637, received October 30, 2002. See Response from BellSouth received March 18, 2003. If Complainant is unsatisfied with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3676A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3676A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3676A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Broadview IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Allegiance nor Broadview may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3677A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3677A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3677A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Vartec's Response to Informal Complaint No. IC 03-S84872, received October 17, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3678A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3678A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3678A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Primus nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3679A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3679A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3679A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S79783, January 7, 2003. Verizon Response to IC 02-S79783, September 23, 2003. (continued....) Federal Communications Commission DA 03-3679 Federal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3680A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3680A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3680A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3682A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3682A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3682A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3683A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3683A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3683A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC Cir. 2003). (continued....) Federal Communications Commission DA
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3684A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3684A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3684A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3685A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3685A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3685A1.txt
  • WorldCom at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3686A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3686A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3686A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 01-S47305, May 22, 2001. (continued....) Federal Communications Commission DA 03-3686 Federal Communications Commission DA 03-3686 �@��� @& o �
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3687A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3687A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3687A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3688A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3688A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3688A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 03-S84177, September 12, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3689A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3689A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3689A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 03-S83559 June 6, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3690A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3690A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3690A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3691A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3691A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3691A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719(Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 02-S79792, October 3, 2003. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (D.C. Cir. 2003). See also 47 C.F.R.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3692A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3692A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3692A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 03-S84801, November 7, 2003. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3693A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3693A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3693A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3694A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3694A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3694A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3695A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3695A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3695A1.txt
  • authorized carriers at the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3696A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3696A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3696A1.txt
  • WorldCom at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3697A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3697A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3697A1.txt
  • NetOne at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither NetOne nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3701A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3701A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3701A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against OneLink ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and OneLink may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3702A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3702A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3702A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3703A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3703A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3703A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Preferred Billing's Response to Informal Complaint No. IC 02-S82016, October 22, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3704A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3704A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3704A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CIMCO IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Qwest nor CIMCO may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3705A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3705A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3705A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Mercury's Response to Informal Complaint No. 03-I0054486S, October 7, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3706A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3706A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3706A1.txt
  • on the call wanted to make the carrier change, as required by our rules. We find that Discount Plus has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Discount Plus's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Discount Plus's liability below. Pursuant to Section 64.1170(b) our rules, Discount Plus must forward to Broadwing an amount equal to 150% of all charges paid by the subscriber to Discount Plus. Therefore, Discount Plus must forward to Broadwing 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Broadwing shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3707A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3707A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3707A1.txt
  • and Local responded on August 22, 2003. Local admits that it inadvertently changed Complaint's service without authorization. We find that Local has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Local's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Local's liability below. Pursuant to Section 64.1170(b) our rules, Local must forward to Sprint Corporation (Sprint) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Local. Therefore, Local must forward to Sprint 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Sprint shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3708A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3708A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3708A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3709A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3709A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3709A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 02-N76581, July 10, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3710A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3710A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3710A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither XO Communications nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
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  • to drop off the line once the three way connection was established as required by our rules. We find that APS has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that APS's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss APS's liability below. Pursuant to Section 64.1170(b) our rules, APS must forward to Southwestern Bell Telephone Complainant's telecommunications service provider carrier an amount equal to 150% of all charges paid by the subscriber to APS. Therefore, APS must forward to 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Southwestern
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3712A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3712A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3712A1.txt
  • on October 30, 2003. VarTec states that Complainant's service was switched due to an internal processing error. We find that VarTec has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that VarTec's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss VarTec's liability below. Pursuant to Section 64.1170(b) our rules, VarTec must forward to Southwestern Bell (SBC) an amount equal to 150% of all charges paid by the subscriber to VarTec. Therefore, VarTec must forward to SBC 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, SBC shall provide a refund
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3713A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3713A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3713A1.txt
  • complaint and PowerNet responded on May 2, 2003. PowerNet states that Complainant's service was switched in error. We find that PowerNet has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that PowerNet's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss PowerNet's liability below. Pursuant to Section 64.1170(b) our rules, PowerNet must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to PowerNet. Therefore, PowerNet must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3714A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3714A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3714A1.txt
  • the time of each unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against APS ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor APS may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3715A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3715A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3715A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against U.S. Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor U.S. Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
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  • the person on the call is authorized to make the carrier change as required by our rules. We find that APS has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that APS's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss APS's liability below. Pursuant to Section 64.1170(b) our rules, APS must forward to WorldCom Complainant's telecommunications service provider carrier an amount equal to 150% of all charges paid by the subscriber to APS. Therefore, APS must forward to 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, WorldCom shall provide
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3717A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3717A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3717A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
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  • in Section 64.1120(e)(1) of our rules, including proper customer notice. Connect, however, failed to follow these procedures. We find that Connect has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Connect's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Connect's liability below. Pursuant to Section 64.1170(b) our rules, Connect must forward to VarTec Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Connect. Therefore, Connect must forward to VarTec 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, VarTec shall provide a
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  • not submit a third party verification or letter of agency required by our rules. We find that Free Network has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Free Network's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Free Network's liability below. Pursuant to Section 64.1170(b) our rules, Free Network must forward to SBC an amount equal to 150% of all charges paid by the subscriber to Free Network. Therefore, Free Network must forward to SBC 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, SBC shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3720A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3720A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3720A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ILab's Response to Informal Complaint No. 03-S84910, October 14, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3733A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3733A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3733A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Cable & Wireless nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3734A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3734A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3734A1.txt
  • the unauthorized change. 6. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor AT&T may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3735A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3735A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3735A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3750A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3750A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3750A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against ClearWorld IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor ClearWorld may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3751A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3751A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3751A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against VarTec IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor VarTec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3752A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3752A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3752A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against International IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor International may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3753A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3753A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3753A1.txt
  • each unauthorized changes of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Globalinx ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred to the relevant Complainant and neither the authorized carrier nor Globalinx may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3754A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3754A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3754A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. IC 02-S79103, October 7, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3755A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3755A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3755A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3756A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3756A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3756A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against ADST IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and ADST may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3757A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3757A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3757A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Primus IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3758A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3758A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3758A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Global IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor Global may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3761A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3761A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3761A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Americatel's, Response to Informal Complaint No. IC-02-S66787, filed March 4, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3762A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3762A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3762A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Z-Tel nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3763A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3763A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3763A1.txt
  • does not contain the subscriber's address and phone number to be changed as required by our rules. We find that AT&T has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that AT&T's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss AT&T's liability below. Pursuant to Section 64.1170(b) our rules, AT&T must forward to MCI an amount equal to 150% of all charges paid by the subscriber to AT&T. Therefore, AT&T must forward to MCI 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, MCI shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3764A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3764A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3764A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3765A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3765A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3765A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3768A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3768A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3768A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. IC 03-S000198S, received September 17, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3769A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3769A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3769A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBCLD's Response to Informal Complaint No. IC 03-I0052419S, received October 14, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3770A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3770A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3770A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against APS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor APS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3771A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3771A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3771A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Clearworld IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither authorized carrier nor Clearworld may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3772A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3772A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3772A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CTS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3773A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3773A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3773A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Connect IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Frontier nor Connect may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3774A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3774A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3774A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against BSP IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor BSP may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3775A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3775A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3775A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against APS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor APS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3776A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3776A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3776A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3783A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3783A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3783A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC Cir. 2003). (continued....) Federal Communications Commission DA
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3784A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3784A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3784A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S79142, December 13, 2002. (continued....) Federal Communications Commission DA 03-3784 Federal Communications Commission DA 03-3784 �@��� @& [ �
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3790A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3790A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3790A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3791A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3791A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3791A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086 (DC Cir.2003). (continued....) Federal Communications Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3792A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3792A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3792A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086 (DC Cir.2003). (continued....) Federal Communications Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3793A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3793A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3793A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3795A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3795A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3795A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. IC 02-B0011335. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3796A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3796A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3796A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3797A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3797A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3797A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. (continued....) Federal Communications Commission DA 03-3797 Federal Communications Commission DA 03-3797 i j s � kdm @& � 0 4 � ixZ
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3800A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3800A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3800A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither 011 Communications nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3801A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3801A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3801A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC's Response to Informal Complaint No. IC 03-S84210, July 28, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3802A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3802A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3802A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Spectrotel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon, AT&T nor Spectrotel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COOMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3803A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3803A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3803A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Primus IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3804A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3804A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3804A1.txt
  • Primus did not submit a third party verification or letter of agency as required by our rules. We find that Primus has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Primus's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Primus's liability below. Pursuant to Section 64.1170(b) our rules, Primus must forward to WorldCom & AT&T an amount equal to 150% of all charges paid by the subscriber to Primus. Therefore, Primus must forward to WorldCom & AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, WorldCom shall provide
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3805A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3805A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3805A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Starpower IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Starpower may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3806A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3806A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3806A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UCS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor UCS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3807A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3807A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3807A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 03-S82614, received March 28, 2003. See Response from SBC Ameritech received on June 19, 2003. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3808A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3808A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3808A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3809A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3809A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3809A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Momentum IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither BellSouth Mobility nor Momentum may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3810A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3810A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3810A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Americatel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Global Crossing nor Americatel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3811A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3811A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3811A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against International IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor International may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3812A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3812A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3812A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against APS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor APS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3813A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3813A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3813A1.txt
  • the call was authorized to make the carrier change, as required by our rules. We find that Business Options has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Business Options's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Business Options's liability below. Pursuant to Section 64.1170(b) our rules, Business Options must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Business Options. Therefore, Business Options must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3814A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3814A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3814A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. IC 03-S84899, received October 24, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3815A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3815A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3815A1.txt
  • time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Business Options ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor Business Options may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3816A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3816A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3816A1.txt
  • time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Business Options ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor Business Options may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3827A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3827A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3827A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3828A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3828A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3828A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3829A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3829A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3829A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3830A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3830A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3830A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's, Response to Informal Complaint No. 03-S85030, October 25, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3831A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3831A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3831A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's, Response to Informal Complaint No. 03-I0037142S, filed June 16, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3833A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3833A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3833A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. 02-S81770, February 7, 2003. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086 (DC Cir.2003).
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3834A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3834A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3834A1.txt
  • question of whether the person on the call was authorized to make the carrier change was unclear. We find that AT&T has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that AT&T's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss AT&T's liability below. Pursuant to Section 64.1170(b) our rules, AT&T must forward to Covista an amount equal to 150% of all charges paid by the subscriber to AT&T, along with copies of any telephone bills issued from AT&T to the Complainant. Within ten days of receipt of this amount, Covista shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3835A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3835A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3835A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. IC 02-S82012, February 21, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3836A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3836A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3836A1.txt
  • (TPV) were received and confirmed. However, Sprint was unable to provide copies of neither the TPV nor a signed LOA. Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainants' telecommunications service providers and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to the relevant authorized carriers an amount equal to 150% of all charges paid by the relevant subscriber to Sprint. Sprint must forward to the relevant authorized carriers the amounts, along with copies of any telephone bills issued from Sprint to the Complainants. Within ten days of receipt of this amount, the relevant authorized carriers
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3837A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3837A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3837A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3838A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3838A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3838A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's response to Informal Complaint No. IC 03-I0054558S, November 7, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3839A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3839A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3839A1.txt
  • HBS at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither HBS nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3840A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3840A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3840A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3841A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3841A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3841A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3857A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3857A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3857A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3858A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3858A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3858A1.txt
  • the time of the (unauthorized change). Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3859A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3859A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3859A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3860A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3860A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3860A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3862A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3862A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3862A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3927A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3927A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3927A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3928A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3928A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3928A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 03-I0052482S, September 5, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3929A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3929A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3929A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. IC 03-S85099, November 11, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3930A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3930A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3930A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. IC 03-I0054558S, November 7, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3950A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3950A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3950A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. 02-S67867, April 1, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3951A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3951A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3951A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Ivantage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor Ivantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3952A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3952A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3952A1.txt
  • of the unauthorized changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Optical ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorize carrier nor Optical may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3953A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3953A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3953A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Globcom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Worldcom nor Globcom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3954A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3954A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3954A1.txt
  • of the unauthorized changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against UKI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorize carrier nor UKI may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3955A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3955A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3955A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDCB IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Worldcom nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3956A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3956A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3956A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Optical ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Optical may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3957A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3957A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3957A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OneLink IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3958A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3958A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3958A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against 011 IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and 011 may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3959A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3959A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3959A1.txt
  • of the unauthorized changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Globcom ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorize carrier nor Globcom may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3960A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3960A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3960A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Network IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither BellSouth nor Network may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3962A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3962A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3962A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S67766, April 13, 2002. (continued....) Federal Communications Commission DA 03-3962 Federal Communications Commission DA 03-3962 @& K � �
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3963A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3963A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3963A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 03-S84457, September 11, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3964A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3964A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3964A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon Hawaii nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3965A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3965A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3965A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Connect IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Connect may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3972A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3972A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3972A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OneStar IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor OneStar may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3973A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3973A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3973A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Connect IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Easton Telecom nor Connect may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3974A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3974A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3974A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against U.S. Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor U.S. Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3975A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3975A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3975A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor LDA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3976A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3976A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3976A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Choice IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor Choice may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3977A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3977A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3977A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Ionex IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Southwestern Bell Telephone nor Ionex may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3978A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3978A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3978A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Optical IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Optical may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3979A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3979A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3979A1.txt
  • 2003. Covista did not submit a third party verification or letter of agency required by our rules. We find that Covista has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Covista's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Covista's liability below. Pursuant to Section 64.1170(b) our rules, Covista must forward to WorldCom Complainant's local exchange carrier an amount equal to 150% of all charges paid by the subscriber to Covista. Therefore, Covista must forward to 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, WorldCom shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3980A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3980A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3980A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Z-Tel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither BellSouth nor Z-Tel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3981A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3981A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3981A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Globcom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Globcom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3982A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3982A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3982A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against OneLink ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and OneLink may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3983A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3983A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3983A1.txt
  • of the unauthorized changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Momentum ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorize carrier nor Momentum may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3986A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3986A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3986A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither IDT nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3987A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3987A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3987A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3988A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3988A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3988A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 03-S83082, June 6, 2003. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3989A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3989A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3989A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3990A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3990A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3990A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 03-S84336, September 25, 2003. (continued....) Federal Communications Commission DA 03-3990 Federal Communications Commission DA 03-3990 @& Q � �
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3992A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3992A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3992A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3993A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3993A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3993A1.txt
  • signed and processed. However, Sprint was unable to provide a copy of the LOA signed by Complainant. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Sprint, along with copies of any telephone bills issued from Sprint to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3994A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3994A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3994A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3995A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3995A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3995A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3997A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3997A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3997A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel's Response to Informal Complaint No. IC 03-S83642, received October 22, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3998A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3998A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3998A1.txt
  • UKI did not submit a third party verification or letter of agency, as required by our rules. We find that UKI has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that UKI's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss UKI's liability below. Pursuant to Section 64.1170(b) our rules, UKI must forward to UKI an amount equal to 150% of all charges paid by the subscriber to UKI. Therefore, UKI must forward to UKI 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, UKI shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3999A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3999A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3999A1.txt
  • Capsule did not submit a third party verification or letter of agency, as required by our rules. We find that Capsule has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Capsule's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Capsule's liability below. Pursuant to Section 64.1170(b) our rules, Capsule must forward to Touchtone an amount equal to 150% of all charges paid by the subscriber to Capsule. Therefore, Capsule must forward to Touchtone 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Touchtone shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4000A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4000A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4000A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OneLink IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4001A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4001A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4001A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 02-S80462, received November 6, 2002. See Response from Cox Communications, received April 9, 2003. If Complainant is unsatisfied
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4002A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4002A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4002A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against BFI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor BFI may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4003A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4003A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4003A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Vox ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor Vox may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4004A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4004A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4004A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Vartec's Response to Informal Complaint No. IC 03-I0046614S, received November 21, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4005A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4005A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4005A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OneLink IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4006A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4006A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4006A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UKI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4007A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4007A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4007A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Vartec's Response to Informal Complaint No. IC 03-S84947, received November 21, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4008A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4008A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4008A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Broadview IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Broadview may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4009A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4009A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4009A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDA's Response to Informal Complaint No. IC 03-S84603, received September 23, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4010A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4010A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4010A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Cox's Response to Informal Complaint No. IC 03-S000291S, received November 12, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4011A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4011A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4011A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC's Response to Informal Complaint No. IC 03-S000296S, received November 12, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4012A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4012A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4012A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Spectrotel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Spectrotel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4013A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4013A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4013A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CTS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4014A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4014A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4014A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Connect America ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Connect America may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4015A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4015A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4015A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against OneLink ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor OneLink may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4016A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4016A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4016A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4017A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4017A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4017A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against UKI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor UKI may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4018A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4018A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4018A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4019A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4019A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4019A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4020A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4020A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4020A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 03-S83825, August 1, 2003. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4072A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4072A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4072A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4073A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4073A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4073A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4074A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4074A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4074A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086 (DC Cir.2003). (continued....) Federal Communications Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4100A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4100A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4100A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cox IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither American Phone Services nor Cox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4101A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4101A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4101A1.txt
  • OneLink's verifier, however, failed to receive separate authorization for each service sold, as required by our rules. We find that OneLink has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that OneLink's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss OneLink's liability below. Pursuant to Section 64.1170(b) our rules, OneLink must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to OneLink. Therefore, OneLink must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4102A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4102A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4102A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Z-Tel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Z-Tel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4103A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4103A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4103A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Advantage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4104A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4104A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4104A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against BetterWorld IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor BetterWorld may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4105A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4105A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4105A1.txt
  • signed and processed. Vox's LOA, however, failed to contain an electronic signature, as required by our rules. We find that Vox has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Vox's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Vox's liability below. Pursuant to Section 64.1170(b) our rules, Vox must forward to WorldCom an amount equal to 150% of all charges paid by the subscriber to Vox. Therefore, Vox must forward to WorldCom 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, WorldCom shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4106A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4106A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4106A1.txt
  • Section 64.1120 (e)(1) of our rules, including proper customer notice. Connect, however, failed to follow these procedures. We find that Connect has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Connect's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Connect's liability below. Pursuant to Section 64.1170(b) our rules, Connect must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Connect. Therefore, Connect must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4107A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4107A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4107A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against USA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor USA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-499A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-499A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-499A1.txt
  • and CloseCall responded on December 30, 2002. CloseCall admits they made an error in switching complainant's service. We find that CloseCall has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that CloseCall's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss CloseCall's liability below. Pursuant to Section 64.1170(b) our rules, CloseCall must forward to Sprint Communications Company, LP (Sprint) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to CloseCall. Therefore, CloseCall must forward to Sprint 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-500A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-500A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-500A1.txt
  • the telephone number(s) to be switched and did not obtain separate authorization for each service sold as required by our rules. ADST has failed to produce clear and convincing evidence that the Complainants authorized carrier changes. Therefore, we find that ADST's actions resulted in unauthorized changes in Complainants' telecommunications service providers and we discuss ADST's liability below. Pursuant to Section 64.1170(b) our rules, ADST must forward to the relevant authorized carriers an amount equal to 150% of all charges paid by the relevant subscriber to ADST. ADST must forward to the relevant authorized carriers the amounts, along with copies of any telephone bills issued from ADST to the Complainants. Within ten days of receipt of this amount, the relevant authorized carriers
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-501A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-501A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-501A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against ADST ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor ADST may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-503A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-503A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-503A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CTS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-504A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-504A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-504A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-505A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-505A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-505A1.txt
  • automated verifier, however, failed to confirm the telephone number to be switched, as required by our rules. We find that PromiseVision has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that PromiseVision's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss PromiseVision's liability below. Pursuant to Section 64.1170(b) our rules, PromiseVision must forward to AmeriVision Communications, Inc. (AmeriVision) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to PromiseVision. Therefore, PromiseVision must forward to AmeriVision 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AmeriVision
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-506A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-506A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-506A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against QuantumLink IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor QuantumLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-507A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-507A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-507A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Long Distance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-508A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-508A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-508A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Capsule IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Capsule may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-509A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-509A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-509A1.txt
  • of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against World Communications Satellite Systems, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and World Communications Satellite Systems, Inc. may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-511A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-511A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-511A1.txt
  • unauthorized conversion of Complainant's local service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against RCN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-512A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-512A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-512A1.txt
  • to whether a fee would apply to the change in the Complainant's preferred carrier. We find that RCN has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that RCN's actions resulted in an unauthorized change in Complainant's local and intraLATA toll service provider and we discuss RCN's liability below. Pursuant to Section 64.1170(b) our rules, RCN must forward to RCN an amount equal to 150% of all charges paid by the subscriber to RCN. Therefore, RCN must forward to RCN150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, RCN shall provide a refund or credit to
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-513A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-513A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-513A1.txt
  • representative on behalf of RCN. They are unable to retrieve a letter of agency for the Complainant. We find that RCN has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that RCN's actions resulted in an unauthorized change in Complainant's local service provider and we discuss RCN's liability below. Pursuant to Section 64.1170(b) our rules, RCN must forward to Ameritech an amount equal to 150% of all charges paid by the subscriber to RCN. Therefore, RCN must forward to Ameritech 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Ameritech shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-514A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-514A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-514A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainants against WorldCom ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither Complaints' nor WorldCom may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-515A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-515A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-515A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 01-S58184, September 12, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-516A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-516A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-516A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. XXXXXXXXX, (date filed). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-517A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-517A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-517A1.txt
  • intraLATA toll and long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WCSS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-518A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-518A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-518A1.txt
  • intraLATA toll and long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WCSS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-519A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-519A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-519A1.txt
  • unauthorized conversion of Complainant's local service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Essential.com IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Essential.com may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-519A2.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-519A2.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-519A2.txt
  • unauthorized conversion of Complainant's local service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Essential.com IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Essential.com may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-520A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-520A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-520A1.txt
  • the time of the (unauthorized change). Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Lightyear IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Lightyear may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-521A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-521A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-521A1.txt
  • change in Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against TeleUno IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor TeleUno may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-522A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-522A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-522A1.txt
  • however, failed to obtain a separate authorization for Complainant's intraLATA services as required by our rules. We find that ATC has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that ATC's actions resulted in an unauthorized change in Complainant's (type of service) provider and we discuss ATC's liability below. Pursuant to Section 64.1170(b) our rules, ATC must forward to Qwest an amount equal to 150% of all charges paid by the subscriber to ATC. Therefore, ATC must forward to Qwest 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Qwest shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-523A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-523A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-523A1.txt
  • the time of the (unauthorized change). Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Yestel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Yestel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-524A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-524A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-524A1.txt
  • Complainant's local and long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against McLeod IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech, AT&T, nor McLeod may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-525A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-525A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-525A1.txt
  • one provider can be chosen for each service as required by our rules. We find that CTS has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that CTS' actions resulted in an unauthorized change in Complainant's intraLATA toll and long distance service providers and we discuss CTS' liability below. Pursuant to Section 64.1170(b) our rules, CTS must forward to Verizon and AT&T an amount equal to 150% of all charges paid by the subscriber to CTS. Therefore, CTS must forward to Verizon and AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon and AT&T
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-526A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-526A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-526A1.txt
  • fee will apply to the change in the subscriber's preferred carrier as required by our rules. We find that Cierracom has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Cierracom's actions resulted in an unauthorized change in Complainant's long distance service provider and we discuss Cierracom's liability below. Pursuant to Section 64.1170(b) our rules, Cierracom must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Cierracom. Therefore, Cierracom must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-527A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-527A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-527A1.txt
  • intraLATA toll and long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WebNet IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor WebNet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-528A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-528A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-528A1.txt
  • toll and long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Least Cost IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor Least Cost may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-529A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-529A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-529A1.txt
  • despite numerous requests from the Commission, UKI has failed to provide a recorded copy of the TPV. We find that UKI has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that UKI's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss UKI's liability below. Pursuant to Section 64.1170(b) our rules, UKI must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to UKI, along with copies of any telephone bills issued from UKI to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-530A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-530A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-530A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Broadview IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Broadview may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-531A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-531A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-531A1.txt
  • WorldCom at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Talk IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-532A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-532A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-532A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Talk IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-533A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-533A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-533A1.txt
  • the Complainant is female and the person on the tape claiming to be the complainant is male. We find that Talk has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Talk's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Talk's liability below. Pursuant to Section 64.1170(b) our rules, Talk must forward to the authorized carrier an amount equal to 150% of all charges paid by the subscriber to Talk, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, the authorized company shall provide a refund or credit to Complainant in the amount of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-534A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-534A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-534A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-535A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-535A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-535A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 02-S67800, September 20, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-536A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-536A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-536A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 01-S61076, October 1, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-537A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-537A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-537A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-538A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-538A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-538A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-539A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-539A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-539A1.txt
  • time of the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against ACN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-540A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-540A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-540A1.txt
  • number to be switched and obtain separate authorizations for each service sold as required by our rules. We find that ADST has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that ADST's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss ADST's liability below. Pursuant to Section 64.1170(b) our rules, ADST must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to ADST. Therefore, ADST must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-541A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-541A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-541A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor LDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-542A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-542A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-542A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ATS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Opex or ATS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-543A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-543A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-543A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against RSL IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor RSL may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-544A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-544A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-544A1.txt
  • signed and processed. CTS admit that the Complainant was mistakenly switched due to a data processing error. We find that CTS has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that CTS's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss CTS's liability below. Pursuant to Section 64.1170(b) our rules, CTS must forward to Complainant's Qwest an amount equal to 150% of all charges paid by the subscriber to CTS. Therefore, CTS must forward to Complainant's Qwest 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Qwest shall provide a refund
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-545A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-545A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-545A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CTS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-546A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-546A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-546A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against BSP IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor BSP may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-547A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-547A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-547A1.txt
  • to be switched and to obtain separate authorizations for each service sold as required by our rules. We find that WCSS has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that WCSS's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss WCSS's liability below. Pursuant to Section 64.1170(b) our rules, WCSS must forward to Complainant's authorized carrier, Southwestern Bell (Southwestern Bell), an amount equal to 150% of all charges paid by the subscriber to WCSS. Therefore, WCSS must forward to Southwestern Bell 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-548A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-548A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-548A1.txt
  • conversion of Complainant's telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against GTC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither ECG nor GTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-549A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-549A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-549A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ClearWorld IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor ClearWorld may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-550A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-550A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-550A1.txt
  • failed to obtain separate authorizations for each service sold to the Complainant as required by our rules. We find that ATC has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that ATC's actions resulted in an unauthorized change in Complainant's telecommunication service provider and we discuss ATC's liability below. Pursuant to Section 64.1170(b) our rules, ATC must forward to Complainant's authorized carrier, AT&T (AT&T), an amount equal to 150% of all charges paid by the subscriber to ATC. Therefore, ATC must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Complainant's authorized carrier
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-552A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-552A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-552A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-572A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-572A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-572A1.txt
  • Complainant's local and long distance services. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against 011 IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither RSL Communication, nor 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-573A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-573A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-573A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and that neither AT&T nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Steveson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-574A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-574A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-574A1.txt
  • January 23, 2003. LCR states that it changed the long distance service due to a clerical error. We find that LCR has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that LCR's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss LCR's liability below. Pursuant to Section 64.1170(b) our rules, LCR must forward to Complainant's authorized carrier, Worldcom, an amount equal to 150% of all charges paid by the subscriber to LCR. Therefore, LCR must forward to Worldcom 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Complainant's authorized carrier shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-575A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-575A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-575A1.txt
  • 2002. NOS states that complainant's service was switched when someone else's number were keyed into the system. We find that NOS has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that NOS's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss NOS's liability below. Pursuant to Section 64.1170(b) our rules, NOS must forward to Complainant's authorized carrier, Ameritech (Ameritech), an amount equal to 150% of all charges paid by the subscriber to NOS. Therefore, NOS must forward to Ameritech 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Complainant's authorized carrier
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-576A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-576A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-576A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against ADST ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and ADST may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-577A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-577A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-577A1.txt
  • the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against IP IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor IP may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-578A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-578A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-578A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Excel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-589A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-589A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-589A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of their complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-590A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-590A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-590A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-591A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-591A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-591A1.txt
  • of the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-592A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-592A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-592A1.txt
  • time of the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against ServiSense IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither GTC nor ServiSense may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-593A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-593A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-593A1.txt
  • of the unauthorized change. 6. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Qwest Communications, Inc. IS GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Qwest may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-594A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-594A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-594A1.txt
  • 23, 2002. AT&T states that the Complainant's number was inadvertently added to an unrelated customer's account. We find that AT&T has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that AT&T's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss AT&T's liability below. 5. Pursuant to Section 64.1170(b) our rules, AT&T must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to AT&T. Therefore, AT&T must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-595A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-595A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-595A1.txt
  • of unauthorized change of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against AT&T Corporation ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and AT&T Corporation may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-644A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-644A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-644A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Qwest nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-648A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-648A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-648A1.txt
  • clear and convincing evidence of a violation. Therefore, we find that eLec's actions resulted in an unauthorized change in Complainant's local, intraLATA toll, and long distance provider and we discuss eLec's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to section 64.1170(b) our rules, eLec must forward to the authorized carrier(s) an amount equal to 150% of all charges paid by the subscriber to eLec, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, the authorized carrier(s) shall provide a refund or credit to Complainant in the amount of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-649A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-649A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-649A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against WCSS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-650A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-650A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-650A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Tele Uno IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Tele Uno may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-651A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-651A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-651A1.txt
  • Sprint at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against VLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor VLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-652A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-652A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-652A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-653A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-653A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-653A1.txt
  • Qwest at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Verizon, Qwest, nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-654A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-654A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-654A1.txt
  • Excel at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Excel nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-655A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-655A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-655A1.txt
  • Norstar at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Norstar nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-656A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-656A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-656A1.txt
  • IDT at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither IDT nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-657A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-657A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-657A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-658A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-658A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-658A1.txt
  • ADT at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither ADT nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-659A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-659A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-659A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-660A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-660A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-660A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-661A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-661A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-661A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ADST IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-662A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-662A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-662A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against SBC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor SBC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-663A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-663A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-663A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 02-S76602, September 16, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-664A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-664A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-664A1.txt
  • of the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against NAI, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither authorized carriers nor NAI, Inc. may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-665A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-665A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-665A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ADST IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-666A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-666A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-666A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-667A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-667A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-667A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Capsule IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Capsule may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-668A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-668A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-668A1.txt
  • 31, 2002. ADST did not submit any evidence that Complainant authorized a switch in telecommunications service provider. We find that ADST has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that ADST's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss ADST's liability below. Pursuant to Section 64.1170(b) our rules, ADST must forward to IDT Corporation (IDT) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to ADST. Therefore, ADST must forward to IDT 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, IDT shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-669A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-669A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-669A1.txt
  • signed and processed. Choice One admits that Complainant's interLATA service was set-up in error. We find that Choice One has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Choice One's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Choice One's liability below. Pursuant to Section 64.1170(b) our rules, Choice One must forward to Qwest Communications (Qwest) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Choice One. Therefore, Choice One must forward to Qwest 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-672A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-672A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-672A1.txt
  • third party verifier failed to confirm the telephone number to be switched as required by our rules. We find that AT&T has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that AT&T's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss AT&T's liability below. Pursuant to Section 64.1170(b) our rules, AT&T must forward to Sprint an amount equal to 150% of all charges paid by the subscriber to AT&T. Therefore, AT&T must forward to Sprint the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Sprint shall provide a refund or credit to Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-673A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-673A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-673A1.txt
  • of the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Southwestern Bell may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-674A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-674A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-674A1.txt
  • of the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Worldcom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-675A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-675A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-675A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's, Response to Informal Complaint No. IC 02-S70636, filed May 20, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-676A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-676A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-676A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither IDT nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-677A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-677A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-677A1.txt
  • letter of agency which included the Complainant's signature, however; it does not match the Complainant's actual signature. We find that AT&T has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that AT&T's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss AT&T's liability below. Pursuant to Section 64.1170(b) our rules, AT&T must forward to Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to AT&T. According to the complaint, AT&T must forward to Sprint the amount, along with copies of any telephone bills issued from the Company to the Complainant. Within ten days of receipt of this amount, the authorized carrier shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-678A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-678A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-678A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Clearworld Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Clearworld Communications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-679A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-679A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-679A1.txt
  • the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Global Teldata, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor Global Teldata, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-680A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-680A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-680A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Communicate Technological Systems, LLC's Response to Informal Complaint No. IC 02-S67070, May 14, 2002. This complaint was originally served on Qwest. Qwest's response indicated that
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-681A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-681A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-681A1.txt
  • wanted to make the carrier change. The Complainant answers ``no'' to confirm the switch to Asian. We find that Asian has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Asian's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Asian's liability below. 5. Pursuant to Section 64.1170(b) our rules, Asian must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Asian. Therefore, AAA must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-682A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-682A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-682A1.txt
  • the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against UKI Communications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Worldcom nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-683A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-683A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-683A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Integriss Inc.'s Response to Informal Complaint No. IC 01-S64510, filed March 12, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-684A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-684A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-684A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel Telecommunications, Inc.'s, Response to Informal Complaint No. IC 02-S73378, filed July 1, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-698A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-698A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-698A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 02-S80649, October 29, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-699A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-699A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-699A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Steveson, Acting, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-700A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-700A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-700A1.txt
  • of the unauthorized changes of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against ATC ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and ATC may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-701A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-701A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-701A1.txt
  • time of the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against PCMG IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Qwest nor PCMG may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-702A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-702A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-702A1.txt
  • of agency (LOA) nor does it include a third party verification (TPV) as required by our rules. We find that ADST has failed to produce clear and convincing evidence that complainant authorized a carrier change. Therefore, we find that ADST's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss ADST liability below. Pursuant to Section 64.1170(b) our rules, ADST must forward to Complainant's authorized carrier, Sprint, an amount equal to 150% of all charges paid by the subscriber to ADST. Therefore, ADST must forward to Sprint 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Complainant's authorized carrier shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-703A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-703A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-703A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Broadview IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Broadview may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-704A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-704A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-704A1.txt
  • time of the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against BuyersOnline IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor BuyersOnline may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-705A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-705A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-705A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WCSS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Southwestern Bell nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-706A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-706A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-706A1.txt
  • of the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Main Street IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Main Street may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-707A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-707A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-707A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CTS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Worldcom nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-709A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-709A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-709A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-710A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-710A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-710A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Allegiance's Response to Informal Complaint No. 01-S56691, July 1, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-711A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-711A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-711A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDCB IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-712A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-712A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-712A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CTS Response to Informal Complaint No. IC 02-S70230, June 3, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-713A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-713A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-713A1.txt
  • LCR's verifier, however, failed to comfirm the telephone number to be switched as required by our rules. We find that LCR has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that LCR's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss LCR's liability below. Pursuant to Section 64.1170(b) our rules, LCR must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to LCR, along with copies of any telephone bills issued from LCR to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-714A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-714A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-714A1.txt
  • BellSouth at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Talk IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither BellSouth nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-715A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-715A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-715A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No.02-S71580, June 10, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-716A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-716A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-716A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No.02-S69375, June 12, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-717A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-717A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-717A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-718A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-718A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-718A1.txt
  • RCN at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither RCN nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-719A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-719A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-719A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-720A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-720A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-720A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-722A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-722A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-722A1.txt
  • in each Complainant's case. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainants against Business Savings Plan ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither Complainants' authorized carriers nor Business Savings Plan may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-723A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-723A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-723A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CTS Response to Informal Complaint No. 01-S62651, June 6, 2001. See 47 C.F.R. � 64.1130(b). If Complainant is unsatisfied with the resolution of this complaint,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-724A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-724A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-724A1.txt
  • to provide a third party verification tape or letter of agency as required by our rules. We find that Axces has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Axces's actions resulted in an unauthorized change in Complainant's logn distance service provider and we discuss Axces's liability below. Pursuant to Section 64.1170(b) our rules, Axces must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Axces. Therefore, Axces must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-725A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-725A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-725A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UKI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier rnor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-726A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-726A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-726A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UKI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-727A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-727A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-727A1.txt
  • to obtain separate authorizations for each service sold to the Complainant as required by our rules. We find that WorldCom has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that WorldCom's actions resulted in an unauthorized change in Complainant's long distance service provider and we discuss WorldCom's liability below. Pursuant to Section 64.1170(b) our rules, WorldCom must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to WorldCom. Therefore, WorldCom must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-728A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-728A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-728A1.txt
  • in each Complainant's case. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainants against Business Savings Plan ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither Complainants' authorized carriers nor Business Savings Plan may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-729A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-729A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-729A1.txt
  • the person on the recording is authorizing her home or work phone number to be switched. We find that LCR has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that LCR's actions resulted in an unauthorized change in Complainant's long distance service provider and we discuss LCR's liability below. Pursuant to Section 64.1170(b) our rules, LCR must forward to LCR an amount equal to 150% of all charges paid by the subscriber to LCR. Therefore, LCR must forward to LCR 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, LCR shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-730A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-730A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-730A1.txt
  • contain the telephone number(s) to be covered by the preferred carrier change as required by our rules. We find that CierraCom has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that CierraCom's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss CierraCom's liability below. Pursuant to Section 64.1170(b) our rules, CierraCom must forward to Qwest Communications (Qwest) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to CierraCom. Therefore, CierraCom must forward to Qwest 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Qwest shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-731A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-731A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-731A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Yestel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Yestel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-732A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-732A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-732A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 02-S79516, received October 8, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-733A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-733A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-733A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Primus's Response to Informal Complaint No. IC 02-S76992, filed October 15, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-734A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-734A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-734A1.txt
  • unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Advantage Telecommunications Corp. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Advantage Telecommunications Corp. may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-735A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-735A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-735A1.txt
  • that the complainant de-select services they do not want, we find this to be in violation rules. We find that Sprint has failed to produce clear and convincing evidence that the Complainants authorized carrier changes. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainants' telecommunications service providers and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to the relevant authorized carriers an amount equal to 150% of all charges paid by the relevant subscriber to Sprint. Sprint must forward to the relevant authorized carriers the amounts, along with copies of any telephone bills issued from Sprint to the Complainants. Within ten days of receipt of this amount, the relevant authorized carriers
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-736A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-736A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-736A1.txt
  • verification. However, LCR did not confirm the telephone number to be switched as required by our rules. We find that LCR has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that LCR's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss LCR's liability below. Pursuant to Section 64.1170(b) our rules, LCR must forward to WorldCom, Inc. (WorldCom) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to LCR. Therefore, LCR must forward to WorldCom 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, WorldCom shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-737A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-737A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-737A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against 011 IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-738A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-738A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-738A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Callwave's Response to Informal Complaint No. 02-S80196, filed October 15, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-739A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-739A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-739A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 02-S79576, filed October 8, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-740A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-740A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-740A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Primus's Response to Informal Complaint No. 02-S76990 received November 19, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-746A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-746A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-746A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Adelphia nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-749A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-749A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-749A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WNS Response to Informal Complaint No. 01-S55779, August 6, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-877A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-877A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-877A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. 02-S81096, November 21, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-878A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-878A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-878A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Allegiance's Response to Informal Complaint No. 02-S67978, April 29, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-879A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-879A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-879A1.txt
  • carrier at the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against WebNet ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and WebNet may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-880A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-880A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-880A1.txt
  • carrier at the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against CTS ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor CTS may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-881A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-881A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-881A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Business IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Business may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-882A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-882A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-882A1.txt
  • at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CTS IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-883A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-883A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-883A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDCB IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-884A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-884A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-884A1.txt
  • of the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Global International IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Global International may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-885A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-885A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-885A1.txt
  • May 23, 2002. APS states that Complainant's telecommunications service provider was accidentally switched due to a system error. We find that APS has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that APSs' actions resulted in an unauthorized change in Complainant's telecommunications service provider we discuss Americans' liability below. Pursuant to Section 64.1170(b) our rules, APS must forward to Complainant's authorized carrier, Verizon Corporation (Verizon), an amount equal to 150% of all charges paid by the subscriber to APS. Therefore, APS must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Complainant's authorized
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-886A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-886A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-886A1.txt
  • responded on December 12, 2002. CBI did not submit any evidence that Complainant authorized a carrier change. We find that CBI has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that CBI's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss CBI's liability below. Pursuant to Section 64.1170(b) our rules, CBI must forward to SBC Ameritech (Ameritech) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to CBI. Therefore, CBI must forward to Ameritech150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Ameritech shall provide
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-887A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-887A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-887A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Advantage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-888A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-888A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-888A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CTS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-889A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-889A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-889A1.txt
  • not in any way resemble the name of the Complainant nor does it contain the correct address. We find that CTS has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that CTS's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss CTS's liability below. Pursuant to Section 64.1170(b) our rules, CTS must forward to Southwestern Bell Telephone Company (SWBell Telephone) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to CTS. Therefore, CTS must forward to SWBell Telephone150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-890A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-890A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-890A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ServiSense IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor ServiSense may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-891A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-891A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-891A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CBI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor CBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-892A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-892A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-892A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 02-S81129, received December 9, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-893A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-893A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-893A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global TelData's Response to Informal Complaint No. IC 02-S79504, received November 4, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-894A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-894A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-894A1.txt
  • the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-895A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-895A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-895A1.txt
  • at the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against NAI, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither authorized carriers nor NAI, Inc. may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-896A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-896A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-896A1.txt
  • time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by (name of customer) against ServiSense IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor ServiSense may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-897A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-897A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-897A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-898A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-898A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-898A1.txt
  • authorizations for each service sold to the complainant as required by our rules. We find that ADST has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that ADST's actions resulted in an unauthorized change in Complainant's intercalate toll and long distance service providers and we discuss ADST's liability below. Pursuant to Section 64.1170(b) our rules, ADST must forward to Verizon and AT&T an amount equal to 150% of all charges paid by the subscriber to ADST. Therefore, ADST must forward to Verizon and AT&T150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon and AT&T shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-899A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-899A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-899A1.txt
  • to obtain separate authorizations for each service sold to the Complainant as required by our rules. We find that Qwest has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Qwest's actions resulted in an unauthorized change in Complainant's long distance service provider and we discuss Qwest's liability below. Pursuant to Section 64.1170(b) our rules, Qwest must forward to Sprint an amount equal to 150% of all charges paid by the subscriber to Qwest. Therefore, Qwest must forward to Sprint 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Sprint shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-900A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-900A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-900A1.txt
  • the change in long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-901A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-901A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-901A1.txt
  • numbers were to be changed and elicited no personally identifiable information as required by our rules. We find that APS has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that APS' actions resulted in an unauthorized change in Complainant's long distance service provider and we discuss APS' liability below. Pursuant to Section 64.1170(b) our rules, APS must forward to Qwest an amount equal to 150% of all charges paid by the subscriber to APS. Therefore, APS must forward to Qwest 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Qwest shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-902A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-902A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-902A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). TTI Response to Informal Complaint No. 01-S66126, December 18, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-903A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-903A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-903A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). PowerNet's Response to Informal Complaint No. 01-S65926, December 18, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-904A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-904A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-904A1.txt
  • toll and long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against National Accounts IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither ACN and Sprint nor National Accounts may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-905A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-905A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-905A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel's Response to Informal Complaint No. 02-S71950, June 10, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-906A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-906A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-906A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 01-S55437, August 6, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-907A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-907A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-907A1.txt
  • and long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Business Savings Plan IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon, AT&T, nor Business Savings Plan may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-908A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-908A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-908A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-909A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-909A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-909A1.txt
  • time of the change in services. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against McLeod IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor McLeod may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-910A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-910A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-910A1.txt
  • 64.1120(b) which states that a letter of agency's sole purpose shall be to authorize a carrier change. We find that Ivantage has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Ivantage's actions resulted in an unauthorized change in Complainant's long distance provider and we discuss Ivantage's liability below. Pursuant to Section 64.1170(b) our rules, Ivantage must forward to WorldCom an amount equal to 150% of all charges paid by the subscriber to Ivantage. Therefore, Ivantage must forward to Worldcom150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, WorldCom shall provide a refund or credit to
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-911A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-911A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-911A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Frontier IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Frontier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-912A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-912A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-912A1.txt
  • the unauthorized changes in Complainants' services. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainants against WorldCom ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither Complainants' authorized carriers nor WorldCom may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-914A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-914A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-914A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Business Options' Response to Informal Complaint No. 02-S76604, July 2, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-915A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-915A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-915A1.txt
  • time of the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against ACN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-916A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-916A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-916A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against McLeodUSA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor McLeodUSA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-917A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-917A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-917A1.txt
  • unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against ADST ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainants and neither the authorized carrier nor ADST may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-918A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-918A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-918A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UKI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Worldcom nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-919A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-919A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-919A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ATC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither CGI Telecommunications nor ATC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-920A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-920A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-920A1.txt
  • Crossing at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against ATC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Global Crossing nor ATC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-923A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-923A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-923A1.txt
  • the unauthorized change of telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Advantage Telecommunications Corp. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither ATC nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-924A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-924A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-924A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Broadwing Communications Service, Inc.'s Response to Informal Complaint No.02-S68042, filed May 17, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-925A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-925A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-925A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-926A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-926A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-926A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-927A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-927A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-927A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CoreComm's Response to Informal Complaint No. 02-S70649, filed May 20, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-928A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-928A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-928A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Working Assets Long Distance nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-929A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-929A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-929A1.txt
  • BellSouth at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Epicus IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither BellSouth nor Epicus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-930A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-930A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-930A1.txt
  • to comply with the filing requirement with regard to bulk transfers of customers from either of these carriers. We find that Norstar has failed to produce clear and convincing evidence that Complainants authorized carrier changes. Therefore, we find that Norstar's actions resulted in an unauthorized change in Complainants' telecommunications service providers and we discuss Norstar's liability below. Pursuant to Section 64.1170(b) our rules, Norstar must forward to the authorized carriers an amount equal to 150% of all charges paid by the subscriber to Norstar. According to the complaints, Norstar must forward to the authorized carriers the amounts, along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt of this amount, the authorized
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-931A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-931A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-931A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-932A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-932A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-932A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-933A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-933A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-933A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-934A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-934A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-934A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). (Company)'s Response to Informal Complaint No. XXXXXXXXX, (date filed). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-935A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-935A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-935A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN Communication Services, Inc.'s Response to Informal Complaint No. 02-S68018, filed May 7, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-936A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-936A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-936A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-937A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-937A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-937A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Z-Tel Communications' Response to Informal Complaint No.01-S65208, filed November 20, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-938A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-938A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-938A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Allegiance Telecom, Inc.'s Response to Informal Complaint No. 01-S66213, filed February 8, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-939A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-939A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-939A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Worldcom nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-940A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-940A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-940A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-945A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-945A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-945A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against RCN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-946A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-946A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-946A1.txt
  • Capsule states they subscribed the Complainant's account without the complete documentation that their operating procedures normally require. We find that Capsule has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Capsule's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Capsule's liability below. Pursuant to Section 64.1170(b) our rules, Capsule must forward to Southwestern Bell Telephone Company (SBC) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Capsule. Therefore, Capsule must forward to SBC 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-947A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-947A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-947A1.txt
  • received and confirmed through third party verification. SWB, however, can not locate the third party verification tape. We find that SWB has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that SWB's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss SWB's liability below. Pursuant to Section 64.1170(b) our rules, SWB must forward to Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to SWB. Therefore, SWB must forward to Complainant's authorized carrier 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Complainant's authorized carrier
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-948A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-948A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-948A1.txt
  • on February 10, 2003. ADST did not submit any evidence that proved Complainant authorized a carrier change. We find that ADST has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that ADST's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss ADST's liability below. Pursuant to Section 64.1170(b) our rules, ADST must forward to AT&T Corporation (AT&T) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to ADST. Therefore, ADST must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-949A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-949A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-949A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ADST IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-950A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-950A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-950A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Business Options IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Business Options may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-951A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-951A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-951A1.txt
  • change. Cierracom switched telephone number(s) that were not listed on the LOA as required by our rules. We find that Cierracom has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Cierracom's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Cierracom's liability below. Pursuant to Section 64.1170(b) our rules, Cierracom must forward to US LEC Communications, Inc. (US LEC) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Cierracom for the telephone number(s) not listed on the LOA. Therefore, Cierracom must forward to US LEC 150% of the amount, along with copies of any telephone bills issued from the company
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-952A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-952A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-952A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ADST IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-953A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-953A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-953A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CTS's Response to Informal Complaint No. IC 02-S80272, received October 22, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-954A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-954A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-954A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-955A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-955A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-955A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CTS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-956A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-956A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-956A1.txt
  • 2003. Qwest states that Complainant's service was switched when it was entered into its system in error. We find that Qwest has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Qwest's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Qwest's liability below. Pursuant to Section 64.1170(b) our rules, Qwest must forward to AT&T Corporation (AT&T) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Qwest. Therefore, Qwest must forward to AT&T150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-957A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-957A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-957A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Norcom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Norcom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-958A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-958A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-958A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-959A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-959A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-959A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against McLeodUSA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor McLeodUSA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-960A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-960A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-960A1.txt
  • 9, 1998, and Excel did not provide any authorization to switch the customer back to its service. We find that Excel has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Excel's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Excel's liability below. Pursuant to Section 64.1170(b) our rules, Excel must forward to Sprint Communications Company, LP (Sprint) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Excel. Therefore, Excel must forward to Sprint150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Sprint
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-961A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-961A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-961A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against ADST ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor ADST may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-962A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-962A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-962A1.txt
  • of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against World Communications Satellite Systems, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and World Communications Satellite Systems, Inc. may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-963A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-963A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-963A1.txt
  • unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Advantage Telecommunications Corp. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Advantage Telecommunications Corp. may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-969A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-969A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-969A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-970A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-970A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-970A1.txt
  • authorized carriers at the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-971A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-971A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-971A1.txt
  • WorldCom at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-972A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-972A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-972A1.txt
  • Essential.Com at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Essential.Com nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-973A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-973A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-973A1.txt
  • authorized carriers at the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-974A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-974A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-974A1.txt
  • authorized carriers at the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-975A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-975A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-975A1.txt
  • authorized carriers at the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-976A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-976A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-976A1.txt
  • however, required each subscriber to deselect any service that they did not want which is in violation of our rules. Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainants' telecommunications service providers and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to the relevant authorized carriers an amount equal to 150% of all charges paid by the relevant subscriber to Sprint. Sprint must forward to the relevant authorized carriers the amounts, along with copies of any telephone bills issued from Sprint to the Complainants. Within ten days of receipt of this amount, the relevant authorized carriers
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-977A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-977A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-977A1.txt
  • the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-978A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-978A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-978A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-979A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-979A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-979A1.txt
  • IDT at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither IDT nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-980A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-980A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-980A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-981A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-981A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-981A1.txt
  • authorized carriers at the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-982A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-982A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-982A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-983A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-983A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-983A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-984A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-984A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-984A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-985A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-985A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-985A1.txt
  • interLATA or in-state intraLATA service when they asked if Complainant wanted to switch their in-state long distance. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to Ameritech an amount equal to 150% of all intraLATA charges paid by the subscriber to Sprint, along with copies of any telephone bills issued from Sprint the Complainant. Within ten days of receipt of this amount, Ameritech shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-986A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-986A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-986A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-987A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-987A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-987A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. IC 02-S77274, September 10, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-988A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-988A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-988A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Americatel's Response to Informal Complaint No.01-S62358, March 4, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-989A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-989A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-989A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). eLec's Response to Informal Complaint No.01-S52328, June 21, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-990A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-990A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-990A1.txt
  • information and submitted. Talk, however, could not provide a copy of a signed electronic letter of agency. We find that Talk has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Talk's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Talk's liability below. Pursuant to Section 64.1170(b) our rules, Talk must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Talk, along with copies of any telephone bills issued from Talk to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-991A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-991A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-991A1.txt
  • the unauthorized switch in Complainants' services. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainants against RCN ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither Complainants' authorized carriers nor RCN may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-992A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-992A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-992A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Zone's Response to Informal Complaint No. 02-S76408, July 30, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-993A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-993A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-993A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Advantage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-995A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-995A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-995A1.txt
  • local, intraLATA toll, long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon, Fonetel, nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-996A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-996A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-996A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-997A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-997A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-997A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). IDT's Response to Informal Complaint No. 01-S64655, October 30, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-998A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-998A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-998A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-999A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-999A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-999A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. IC 01-S64706, November 19, 2001. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-102A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-102A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-102A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-103A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-103A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-103A1.txt
  • party verifier, however, failed to obtain separate authorizations for each service sold as required by our rules. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to Primus an amount equal to 150% of all charges paid by the subscriber to Sprint. Therefore, Sprint must forward to Primus 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Primus shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-104A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-104A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-104A1.txt
  • the consumer to de-select any services they did not want to switch in violation of our rules. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Sprint, along with copies of any telephone bills issued from Sprint to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-105A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-105A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-105A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-106A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-106A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-106A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-107A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-107A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-107A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1109A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1109A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1109A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Reduced Rate Long Distance's, Response to Informal Complaint No. 03-S85371, December 10, 2003. If a Complainant is unsatisfied with the resolution of its complaint, Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1110A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1110A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1110A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1111A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1111A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1111A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against OneLink ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and OneLink may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1112A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1112A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1112A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1113A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1113A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1113A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1114A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1114A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1114A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's, Response to Informal Complaint No. IC 03-S85577, December 19, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1115A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1115A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1115A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1116A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1116A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1116A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VeraNet's Response to Informal Complaint No. IC 03-S85753, received January 26, 2004. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1117A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1117A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1117A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cavalier IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1118A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1118A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1118A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Primus's Response to Informal Complaint No. IC 04-S85873, received March 1, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1119A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1119A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1119A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Atlas's Response to Informal Complaint No. IC 03-S85734, received January 21, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1120A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1120A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1120A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cordia IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1121A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1121A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1121A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ATX's Response to Informal Complaint No. IC 02-S71378, received June 17, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1122A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1122A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1122A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1123A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1123A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1123A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NALD's Response to Informal Complaint No. IC 03-S85362, received December 5, 2003. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1124A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1124A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1124A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Tralee IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Tralee may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1125A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1125A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1125A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Network's Response to Informal Complaint No. IC 03-S85620, received January 5, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1126A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1126A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1126A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Advantage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1127A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1127A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1127A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1129A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1129A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1129A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Globalcom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Globalcom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1130A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1130A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1130A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against SBC Long Distance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor SBC Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1131A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1131A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1131A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against LDA ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and LDA may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Policy Division
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1132A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1132A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1132A1.txt
  • of the unauthorized changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Universal ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorize carrier nor Universal may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1133A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1133A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1133A1.txt
  • rates the subscriber was paying the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Telenational IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Telenational may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1134A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1134A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1134A1.txt
  • 2002. WCSS did not submit a third party verification or letter of agency required by our rules. We find that WCSS has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that WCSS's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss WCSS's liability below. Pursuant to Section 64.1170(b) our rules, WCSS must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to WCSS, along with copies of any telephone bills issued from WCSS to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1135A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1135A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1135A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Acceris IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Acceris may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1136A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1136A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1136A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ADST IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1137A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1137A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1137A1.txt
  • of the unauthorized changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against UKI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorize carrier nor UKI may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1147A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1147A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1147A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1148A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1148A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1148A1.txt
  • SBC at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1149A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1149A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1149A1.txt
  • BellSouth at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither BellSouth nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1150A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1150A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1150A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1151A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1151A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1151A1.txt
  • SBC at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1152A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1152A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1152A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086 (DC Cir.2003). If a Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1153A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1153A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1153A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1154A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1154A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1154A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1155A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1155A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1155A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1156A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1156A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1156A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1157A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1157A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1157A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086 (DC Cir.2003). If Complainant is unsatisfied
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1158A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1158A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1158A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1159A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1159A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1159A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1160A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1160A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1160A1.txt
  • verifier, however, failed to obtain separate authorizations for each service being sold as required by our rules. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Sprint along with copies of any telephone bills issued from Sprint to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1161A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1161A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1161A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1162A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1162A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1162A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1163A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1163A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1163A1.txt
  • SBC at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1164A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1164A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1164A1.txt
  • unable to provide a recorded copy of a third party verification or any other method of verification.. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Sprint, along with copies of any telephone bills issued from Sprint. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid by Complainant to
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1165A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1165A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1165A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1171A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1171A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1171A1.txt
  • third party verification. WCSS's verifier, however, did not submit a third party verification or letter of agency, as required by our rules. WCSS has failed to produce clear and convincing evidence that Complainants authorized carrier changes. Therefore, we find that WCSS's actions resulted in unauthorized changes in Complainants' telecommunications service providers and we discuss WCSS's liability below. Pursuant to Section 64.1170(b) our rules, WCSS must forward to Complainants' authorized carriers an amount equal to 150% of all charges paid by the subscribers to WCSS. Therefore, WCSS must forward to Complainants' authorized carriers 150% of the amount, along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt of this amount, Complainants' authorized carrier
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1172A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1172A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1172A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against WCSS ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor WCSS may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1176A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1176A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1176A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). American Telecommunications Systems, Inc.'s, Response to Informal Complaint No. 03-S85473, filed December 12, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1177A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1177A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1177A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). National Access Long Distance's, Response to Informal Complaint No. 03-S85651, filed January 28, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1178A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1178A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1178A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1180A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1180A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1180A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1181A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1181A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1181A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Choice One communications Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Excel Telecommunications nor Choice One Communications Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1182A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1182A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1182A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Vartec Telecom, Inc.'s, Response to Informal Complaint No. 03-S84326, filed August 18, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1183A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1183A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1183A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Pioneer Telephone Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Qwest Communications nor Pioneer may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1184A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1184A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1184A1.txt
  • failed to obtain an electronic signature on the LOA from the complainant, as required by our rules. We find that WCC has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that WCC's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss WCC's liability below. Pursuant to Section 64.1170(b) our rules, WCC must forward to SWB an amount equal to 150% of all charges paid by the subscriber to WCC. Therefore, WCC must forward to SWB 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, SWB shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1186A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1186A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1186A1.txt
  • third party verification or a letter of agency to authorize the switch, in accordance with our rules. We find that DNS has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that DNS' actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss DNS' liability below. Pursuant to Section 64.1170(b) our rules, DNS must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to DNS. Therefore, DNS must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1187A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1187A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1187A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). American Telecommunications Systems, Inc's, Response to Informal Complaint No. 03-S84926, filed October 27, 2004. If a Complainant is unsatisfied with the resolution of its complaint,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1188A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1188A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1188A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel Telecommunications, Inc., Response to Informal Complaint No. 03-S84110, October 6, 2003. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1189A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1189A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1189A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk America's, Response to Informal Complaint No. 03-S85688, filed January 16, 2004. If a Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1190A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1190A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1190A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against WCSS ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor WCSS may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1191A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1191A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1191A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BellSouth's Response to Informal Complaint No. IC 02-S80201, received October 14, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1192A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1192A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1192A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDCB's Response to Informal Complaint No. IC 03-S85758, received January 8, 2004. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1193A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1193A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1193A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Telecom's Response to Informal Complaint No. IC 03-I0075309S, received March 10, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1194A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1194A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1194A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). PromiseVision's Response to Informal Complaint No. IC 04-S85859, received January 30, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1195A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1195A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1195A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Globcom's Response to Informal Complaint No. IC 02-S80805, received November 24, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1196A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1196A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1196A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). INETBA's Response to Informal Complaint No. IC 02-S68631, received April 23, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1197A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1197A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1197A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Cox's Response to Informal Complaint No. IC 03-S85819, received February 6, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-11A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-11A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-11A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1203A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1203A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1203A1.txt
  • of the unauthorized changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Excel ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorize carrier nor Excel may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1204A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1204A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1204A1.txt
  • of the unauthorized changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Cavalier ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorize carrier nor Cavalier may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1205A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1205A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1205A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 02-S81332, December 15, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1206A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1206A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1206A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Broadview IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Broadview may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1207A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1207A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1207A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NALD Long Distance's Response to Informal Complaint No. 03-S85843, February 26, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1208A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1208A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1208A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NALD Long Distance's Response to Informal Complaint No. 03-I0079542S, February 20, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1209A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1209A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1209A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). TMC's Response to Informal Complaint No. IC 03-S82851, December 3, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1210A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1210A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1210A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NATN's Response to Informal Complaint No. IC 03-I0025360, April 23, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1211A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1211A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1211A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against OneLink ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and OneLink may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1212A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1212A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1212A1.txt
  • of each unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against WCSS ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carriers nor WCSS pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1213A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1213A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1213A1.txt
  • ADST did not submit a third party verification or letter of agency as required by our rules. We find that ADST has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that ADST's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss ADST's liability below. Pursuant to Section 64.1170(b) our rules, ADST must forward to AT&T Complainant's local exchange carrier an amount equal to 150% of all charges paid by the subscriber to ADST. Therefore, ADST must forward to 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1214A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1214A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1214A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Globalcom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Net222 nor Globalcom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1215A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1215A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1215A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against VarTec IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor VarTec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1216A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1216A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1216A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cordia IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1217A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1217A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1217A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC Long Distance's Response to Informal Complaint No. 03-S82727, April 18, 2003. Federal Communications Commission DA 04-1217 Federal Communications Commission DA 04-1217 } � ,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1220A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1220A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1220A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. IC 03-S85576, January 9, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1221A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1221A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1221A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 03-I0078239S, March 10, 2004. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1222A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1222A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1222A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1223A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1223A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1223A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. IC 02-I0000180, October 29, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1224A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1224A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1224A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S72039, June 11, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1225A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1225A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1225A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1226A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1226A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1226A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1227A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1227A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1227A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaints, Complainant may file a formal complaints with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1228A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1228A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1228A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086 (DC Cir.2003). If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1229A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1229A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1229A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. IC 03-S85220, December 3, 2003. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086 (DC
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1230A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1230A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1230A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 03-S82502, April 1, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1231A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1231A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1231A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 03-S84129, August 28, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1269A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1269A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1269A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Broadview Networks, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Broadview may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-12A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-12A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-12A1.txt
  • time of the change in services. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carriers nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1337A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1337A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1337A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1352A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1352A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1352A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1353A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1353A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1353A1.txt
  • WorldCom's third party verifier, however, failed to obtain appropriate verification data as required by our rules. We find that WorldCom has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that WorldCom's actions resulted in an unauthorized change in Complainant's long distance service provider and we discuss WorldCom's liability below. Pursuant to Section 64.1170(b) our rules, WORLDCOM must forward to Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to WorldCom. Therefore, WorldCom must forward to Complainant's authorized carrier150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Complainant's authorized carrier shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1354A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1354A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1354A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S76967, December 4, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1355A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1355A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1355A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1356A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1356A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1356A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. January 16, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1357A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1357A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1357A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 03-S82253, March 11, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1358A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1358A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1358A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 04-S86084, April 5, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1359A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1359A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1359A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1360A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1360A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1360A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1361A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1361A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1361A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1362A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1362A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1362A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 03-S84458, September 11, 2003. (continued....) Federal Communications Commission DA 0 4-1362 Federal Communications Commission DA 04-1362 h� h� h�
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1363A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1363A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1363A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 02-S81118, December 23, 2002. (continued....) Federal Communications Commission DA 04-1363 Federal Communications Commission DA 04-1363 @& < ' K
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1364A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1364A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1364A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S67533, Augut 14, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1365A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1365A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1365A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. IC 03-S85411, December 11, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1366A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1366A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1366A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. (continued....) Federal Communications Commission DA 04-1366 Federal Communications Commission DA 04-1366 @& < | ixZ hM �
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1367A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1367A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1367A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against APS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom and Verizon nor APS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1368A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1368A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1368A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Ameritech's Response to Informal Complaint No. 02-S81054, received December 16, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1369A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1369A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1369A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global's Response to Informal Complaint No. IC 02-S80162, received April 22, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1370A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1370A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1370A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against BRW IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor BRW may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1371A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1371A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1371A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AllTel's Response to Informal Complaint No. IC 02-S77448, received August 23, 2002. See Response from Cox Communications received November 26, 2002. If Complainant is unsatisfied
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1372A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1372A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1372A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 02-S77079, received March 21, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1373A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1373A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1373A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. IC 02-S67771, received April 1, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1374A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1374A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1374A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither (authorized carrier) nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1375A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1375A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1375A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. IC 02-S71466, received March 6, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1384A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1384A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1384A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086 (DC Cir.2003). (continued....) Federal Communications Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1385A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1385A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1385A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1424A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1424A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1424A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1425A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1425A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1425A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1426A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1426A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1426A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1427A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1427A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1427A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 02-I0000112, September 20, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1428A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1428A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1428A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1429A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1429A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1429A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDS's Response to Informal Complaint No. 02-S80464, December 16, 2002. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1430A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1430A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1430A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). OneLink Long Distance's Response to Informal Complaint No. 02-S79770, June 27, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1431A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1431A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1431A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1432A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1432A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1432A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Lightyear's Response to Informal Complaint No. 02-S77193, August 26, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1433A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1433A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1433A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 02-S79378, March 27, 2003. If Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1434A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1434A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1434A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Primus Long Distance's Response to Informal Complaint No. 02-S81628, May 9, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1435A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1435A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1435A1.txt
  • APS's sales agent did provide information during the verification and a new verification did not subsequently commence. We find that APS has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that APS's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss APS's liability below. Pursuant to Section 64.1170(b) our rules, APS must forward to Sprint an amount equal to 150% of all charges paid by the subscriber to APS. Therefore, APS must forward to Sprint 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Sprint shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1436A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1436A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1436A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Advantage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1437A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1437A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1437A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against PromiseVision IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor PromiseVision may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1438A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1438A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1438A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Connect America IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor Connect America may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1439A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1439A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1439A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cavalier IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1440A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1440A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1440A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Opex IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Touch America nor Opex may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1441A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1441A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1441A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against APS ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor APS may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1457A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1457A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1457A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC Long Distance Corporation's, Response to Informal Complaint No. IC 03-I0075118S, January 29, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1458A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1458A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1458A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest' Response to Informal Complaint No. 02-S82032, July 18, 2002. If Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1459A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1459A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1459A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC's Response to Informal Complaint No. IC 03-I0051211S, received July 28, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1460A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1460A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1460A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CBS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor CBS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1461A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1461A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1461A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against NCT ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NCT may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1462A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1462A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1462A1.txt
  • Global's sales agent did provide information during the verification and a new verification did not subsequently commence. We find that Global has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Global's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Global's liability below. Pursuant to Section 64.1170(b) our rules, Global must forward to Working Assets Long Distance an amount equal to 150% of all charges paid by the subscriber to Global, along with copies of any telephone bills issued from Global to the Complainant. Within ten days of receipt of this amount, Working Assets Long Distance shall provide a refund or credit to Complainant in the amount
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1463A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1463A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1463A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC Cir. 2003). Federal Communications Commission DA 04-1463
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1464A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1464A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1464A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against UBC ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor UBC may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1465A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1465A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1465A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1467A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1467A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1467A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk Response to Informal Complaint No. 03-S83654, received June 26, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1468A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1468A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1468A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against APS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor APS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1469A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1469A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1469A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Southwestern Bell nor LDA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1470A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1470A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1470A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor LDA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1472A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1472A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1472A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ALLTEL IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither TDS nor ALLTEL may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1473A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1473A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1473A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1474A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1474A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1474A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1475A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1475A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1475A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against EOT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Yestel nor EOT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1476A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1476A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1476A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. IC 02-S77146, received April 20, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1477A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1477A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1477A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1478A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1478A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1478A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Advantage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1479A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1479A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1479A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 02-S80925, received November 7, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1480A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1480A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1480A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UKI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither PEC nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1481A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1481A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1481A1.txt
  • UKI did not submit a third party verification or letter of agency, as required by our rules. We find that UKI has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that UKI's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss UKI's liability below. Pursuant to Section 64.1170(b) our rules, UKI must forward to SBC an amount equal to 150% of all charges paid by the subscriber to UKI. Therefore, UKI must forward to SBC 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, SBC shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1482A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1482A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1482A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Globcom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor Globcom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1483A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1483A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1483A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. IC 02-S66754, received January 29, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1484A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1484A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1484A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against FSN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor FSN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1485A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1485A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1485A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global's Response to Informal Complaint No. IC 02-S74479, received October 15, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1486A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1486A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1486A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VLD's Response to Informal Complaint No. IC 03-S84592, received September 22, 2003. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1487A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1487A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1487A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ATS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor ATS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1489A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1489A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1489A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against TTI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither GTI nor TTI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1490A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1490A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1490A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI Response to Informal Complaint No. 02-S80040, January 7, 2003. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1491A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1491A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1491A1.txt
  • carrier (LEC). The Complainant's LEC, however, provided evidence that MCI initiated the switch of Complainant's service. We find that MCI has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that MCI's actions resulted in an unauthorized change in Complainant's long distance service provider and we discuss MCI's liability below. Pursuant to Section 64.1170(b) our rules, MCI must forward to Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to MCI. Therefore, MCI must forward to Complainant's authorized carrier 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Complainant's authorized carrier
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1492A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1492A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1492A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1505A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1505A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1505A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1506A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1506A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1506A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1507A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1507A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1507A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1508A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1508A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1508A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T Corporation nor IDT Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1509A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1509A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1509A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Optical Telephone Corporation's Response to Informal Complaint No. 03-S84938, November 3, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-150A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-150A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-150A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1510A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1510A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1510A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). PowerNet Global.'s Response to Informal Complaint No. 03-S82693, filed March 31, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1511A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1511A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1511A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). RSL Com USA's Response to Informal Complaint No. 02-S76898, filed August 19, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1512A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1512A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1512A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Clear World Communications's Response to Informal Complaint No. 03-S85522, filed December 22, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1515A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1515A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1515A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1516A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1516A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1516A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest Response to Informal Complaint No. 02-S77102, received March 21, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1517A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1517A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1517A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1518A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1518A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1518A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Talk IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1519A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1519A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1519A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Ivantage's Response to Informal Complaint No. 02-S81884, received January 24, 2003. If Complainant is unsatisfied with the resolution of this complaint, such Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-151A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-151A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-151A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S81788, February 3, 2003. (continued....) Federal Communications Commission DA 04-151 Federal Communications Commission DA 04-151 @& 8 x ��
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1520A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1520A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1520A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global's Response to Informal Complaint No. 03-S85580, received January 8, 2003. If Complainant is unsatisfied with the resolution of this complaint, such Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1521A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1521A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1521A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against RRLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor RRLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1522A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1522A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1522A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel's Response to Informal Complaint No. 02-S80875, November 13, 2002. If Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1523A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1523A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1523A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VarTec's Response to Informal Complaint No. 03-S85319, received December 8, 2003. If Complainant is unsatisfied with the resolution of this complaint, such Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1524A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1524A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1524A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1525A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1525A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1525A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ATX Response to Informal Complaint No. 02-S80876, received July 11, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1526A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1526A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1526A1.txt
  • of the unauthorized changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Optical ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Optical may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1527A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1527A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1527A1.txt
  • and ADST responded. ADST, however, failed to provide a third party verification tape or letter of agency as required by our rules. ADST has failed to produce clear and convincing evidence that Complainants authorized carrier changes. Therefore, we find that ADST's actions resulted in unauthorized changes in Complainants' telecommunications service providers and we discuss ADST's liability below. Pursuant to Section 64.1170(b) our rules, ADST must forward to the authorized carriers an amount equal to 150% of all charges paid by the subscriber to ADST. According to the complaints, ADST must forward to the authorized carriers the amounts, along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt of this amount, the authorized
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1528A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1528A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1528A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against 011 IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Startec Global Operating Company Communications nor 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1529A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1529A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1529A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Business IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Business may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-152A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-152A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-152A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaint filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 02-S81788, February 3, 2003. (continued....) Federal Communications Commission DA 04-152 Federal Communications Commission DA 04-152 @& 5 � �
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1530A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1530A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1530A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). TelecomEZ's Response to Informal Complaint No. 03-S83392, received May 27, 2003. If Complainant is unsatisfied with the resolution of this complaint, such Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1531A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1531A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1531A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. September 2, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1532A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1532A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1532A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-153A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-153A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-153A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaint filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 02-S81788, February 3, 2003. (continued....) Federal Communications Commission DA 04-153 Federal Communications Commission DA 04-153 @& 4 � �
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1545A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1545A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1545A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Z-Tel Communication's Response to Informal Complaint No. IC 03-S85752, January 16, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1546A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1546A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1546A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk America's Response to Informal Complaint No. 03-S84154, filed August 1, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1547A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1547A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1547A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). American Communications Network's, Response to Informal Complaint No. IC 01-S59624, filed March 29, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1548A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1548A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1548A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Communications Billing, Inc., Response to Informal Complaint No. 03-S85371, December 15, 2003. If a Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1549A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1549A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1549A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 03-S83151, filed April 28, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-154A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-154A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-154A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). (continued....) Federal Communications Commission DA 04-154 Federal Communications Commission DA 04-154 @& 3 % " � ��) " � k | ixZ �
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1550A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1550A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1550A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 02-S79301, filed September 18, 2002. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1551A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1551A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1551A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with the Commission pursuant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1557A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1557A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1557A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OneLink IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1558A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1558A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1558A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against PNG IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor PNG may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1559A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1559A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1559A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC's Response to Informal Complaint No. IC 03-S82553, received March 31, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-155A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-155A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-155A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1560A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1560A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1560A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBCLD's Response to Informal Complaint No. IC 02-B0012649, filed January 16, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1561A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1561A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1561A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against SBCLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor SBCLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1562A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1562A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1562A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against RCN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1563A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1563A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1563A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Startec's Response to Informal Complaint No. IC 02-B0004036, received October 28, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1564A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1564A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1564A1.txt
  • OneLink's verifier, however, failed to obtain separate authorization for each service sold, as required by our rules. We find that OneLink has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that OneLink's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss OneLink's liability below. Pursuant to Section 64.1170(b) our rules, OneLink must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to OneLink. Therefore, OneLink must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1565A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1565A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1565A1.txt
  • International's verifier, however, failed to confirm the telephone number to be switched, as required by our rules. We find that International has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that International's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss International's liability below. Pursuant to Section 64.1170(b) our rules, International must forward to Ameritech an amount equal to 150% of all charges paid by the subscriber to International. Therefore, International must forward to Ameritech 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Ameritech shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1566A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1566A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1566A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 02-S67798, received June 13, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1567A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1567A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1567A1.txt
  • did not submit a third party verification recording or letter of agency, as required by our rules. We find that OTC has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that OTC's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss OTC's liability below. Pursuant to Section 64.1170(b) our rules, OTC must forward to Airnex an amount equal to 150% of all charges paid by the subscriber to OTC. Therefore, OTC must forward to Airnex 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Airnex shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1568A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1568A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1568A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1569A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1569A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1569A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 02-S80651, received November 13, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-156A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-156A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-156A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 03-S85453, December 5, 2003. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1570A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1570A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1570A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Lightyear's Response to Informal Complaint No. IC 02-S71432, received June 11, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1571A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1571A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1571A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1572A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1572A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1572A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against 011 ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor 011 may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1573A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1573A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1573A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against OTC ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor OTC may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1574A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1574A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1574A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-157A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-157A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-157A1.txt
  • the time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against MCI AREGRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainants' authorized carriers nor MCI may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-158A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-158A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-158A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither BellSouth nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1591A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1591A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1591A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with the Commission pursuant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-159A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-159A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-159A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. (continued....) Federal Communications Commission DA 04-159 Federal Communications Commission DA 04-159 @& ! Y ; � � < F ixZ �
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-160A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-160A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-160A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1655A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1655A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1655A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Big Red Wire's Response to Informal Complaint No. 02-S72435, received June 28, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1656A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1656A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1656A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1657A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1657A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1657A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1658A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1658A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1658A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1659A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1659A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1659A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 03-S84802 received October 27, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-165A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-165A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-165A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk America's Response to Informal Complaint No. 02-S73394, filed July 23, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1660A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1660A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1660A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainants is unsatisfied with the resolution of this complaint, Complainants may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1661A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1661A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1661A1.txt
  • at the time of the MCI. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against MCI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither Complainants' authorized carrier nor MCI may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1662A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1662A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1662A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither APS nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1663A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1663A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1663A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1664A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1664A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1664A1.txt
  • time of the change in services. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1665A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1665A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1665A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldxChange nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1666A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1666A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1666A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 03-S982528, April 1, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1667A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1667A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1667A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1668A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1668A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1668A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with the Commission pursuant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-166A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-166A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-166A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Southwestern Bell nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1672A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1672A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1672A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Comcast's Response to Informal Complaint No. IC 03-I0040470S, filed July 9, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1674A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1674A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1674A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1675A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1675A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1675A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1676A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1676A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1676A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Advantage Telecommunications Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Capsule Communications nor Advantage Telecommunications Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1677A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1677A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1677A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Broadband's Response to Informal Complaint No. IC 02-S81692, December 24, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1678A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1678A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1678A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Optical Telephone Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T Corporation nor Optical Telephone Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1679A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1679A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1679A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LCR Telecommunications LLC's Response to Informal Complaint No. IC 03-S85224, November 20, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-167A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-167A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-167A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1680A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1680A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1680A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-168A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-168A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-168A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-169A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-169A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-169A1.txt
  • of unauthorized change of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against AT&T Corporation ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and AT&T Corporation may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-170A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-170A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-170A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Worldcom nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1740A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1740A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1740A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ADST IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1741A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1741A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1741A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against PowerNet IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor PowerNet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1742A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1742A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1742A1.txt
  • failed to obtain separate authorizations for each service sold as required by our rules. We find that U.S. Telecom has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that U.S. Telecom's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss U.S. Telecom's liability below. Pursuant to Section 64.1170(b) our rules, U.S. Telecom must forward to SBC an amount equal to 150% of all charges paid by the subscriber to U.S. Telecom, along with copies of any telephone bills issued from U.S. Telecom to the Complainant. Within ten days of receipt of this amount, SBC shall provide a refund or credit to Complainant in the amount of 50% of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1743A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1743A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1743A1.txt
  • of the unauthorized changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Cavalier ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorize carrier nor Cavalier may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1744A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1744A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1744A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against BRW IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Capsule Communications nor BRW may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1745A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1745A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1745A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If a Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-174A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-174A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-174A1.txt
  • 2003. AT&T states in its response that due to a clerical error the Complainant's number was switched. We find that AT&T has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that AT&T's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss AT&T's liability below. Pursuant to Section 64.1170(b) our rules, AT&T must forward to AT&T Broadband an amount equal to 150% of all charges paid by the subscriber to AT&T. Therefore, AT&T must forward to AT&T Broadband 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T Broadband shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-175A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-175A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-175A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-176A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-176A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-176A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1772A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1772A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1772A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1773A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1773A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1773A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1774A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1774A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1774A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with the Commission pursuant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1775A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1775A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1775A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither BellSouth nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1776A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1776A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1776A1.txt
  • of unauthorized change of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against AT&T Corporation ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and AT&T Corporation may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1777A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1777A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1777A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Vartec Telecom Inc.'s Response to Informal Complaint No. 03-S83323, filed October 20, 2003. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1778A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1778A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1778A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Optical Telephone Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor Optical Telephone Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1779A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1779A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1779A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-177A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-177A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-177A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1780A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1780A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1780A1.txt
  • number to be switched after the sales representative dropped off the line as required by our rules. We find that ATC has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that ATC's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss ATC's liability below. Pursuant to Section 64.1170(b) our rules, ATC must forward to SBC an amount equal to 150% of all charges paid by the subscriber to ATC. Therefore, ATC must forward to SBC 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, SBC shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1781A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1781A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1781A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 03-S85455, filed November 25, 2003. If a Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1782A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1782A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1782A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against PromiseVision IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Williams nor PromiseVision may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1783A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1783A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1783A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BTC's Response to Informal Complaint No. IC 03-S85547, received December 30, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1784A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1784A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1784A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against SBA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor SBA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1785A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1785A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1785A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SWBLD's Response to Informal Complaint No. IC 02-S80424, received November 8, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1786A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1786A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1786A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against ADST ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor ADST may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1787A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1787A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1787A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. IC 02-S81163, received December 27, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1788A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1788A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1788A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldxChange's Response to Informal Complaint No. IC 02-S81531, received December 18, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1789A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1789A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1789A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Axces's Response to Informal Complaint No. IC 02-S77260, received August 26, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-178A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-178A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-178A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1790A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1790A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1790A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 02-S71338, received June 6, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1791A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1791A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1791A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. IC 02-S70250, received May 20, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1792A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1792A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1792A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 02-S67640, received March 28, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1793A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1793A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1793A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NOS's Response to Informal Complaint No. IC 02-S67111, received May 10, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1794A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1794A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1794A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Buyersonline.com IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Qwest nor Buyersonline.com may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1795A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1795A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1795A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Primus IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither PowerNet nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1796A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1796A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1796A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel's Response to Informal Complaint No. IC 02-S67988, received April 29, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1797A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1797A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1797A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global's Response to Informal Complaint No. IC 02-S71431, received August 12, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1798A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1798A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1798A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1799A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1799A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1799A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). McLeod's Response to Informal Complaint No. IC 03-S82503, received March 12, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-179A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-179A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-179A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC Cir. 2003). (continued....) Federal Communications Commission DA
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1800A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1800A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1800A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against OTC ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor OTC may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1801A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1801A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1801A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1802A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1802A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1802A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor LDA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1803A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1803A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1803A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CBS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor CBS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1804A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1804A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1804A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT-N IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor AT-N may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1805A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1805A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1805A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Comcast's Response to Informal Complaint No. IC 03-S83135, received May 29, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1806A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1806A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1806A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor LDA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1807A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1807A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1807A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NBWC's Response to Informal Complaint No. IC 03-S84265, received November 24, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1808A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1808A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1808A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDCB IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-180A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-180A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-180A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1823A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1823A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1823A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Vartec's Response to Informal Complaint No. 03-S82617, filed April 10, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1824A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1824A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1824A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Comcast's Response to Informal Complaint No. IC 02-S81785, July 11, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1825A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1825A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1825A1.txt
  • (e)(1) of our rules, including proper customer notice. Comcast, however, failed to follow these requirements. We find that Comcast has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Comcast's actions resulted in an unauthorized change in Complainant's long distance service provider and we discuss Comcast's liability below. 6. Pursuant to Section 64.1170(b) our rules, Comcast must forward to AT&T Corporation an amount equal to 150% of all charges paid by the subscriber to Comcast. Therefore, Comcast must forward to AT&T Corporation 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T Corporation shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1826A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1826A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1826A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1827A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1827A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1827A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1829A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1829A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1829A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Talk IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1830A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1830A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1830A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 02-S70229, July 18, 2002. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1831A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1831A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1831A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1832A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1832A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1832A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1833A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1833A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1833A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against MCI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor MCI may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1834A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1834A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1834A1.txt
  • IDT at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither IDT nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1835A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1835A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1835A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1836A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1836A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1836A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1837A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1837A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1837A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1838A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1838A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1838A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 02-S79557, received January 7, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1839A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1839A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1839A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-183A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-183A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-183A1.txt
  • failed to drop off the line once the three-way connection was established, as required by our rules. We find that OTC has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that OTC's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss OTC's liability below. Pursuant to Section 64.1170(b) our rules, OTC must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to OTC. Therefore, OTC must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-184A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-184A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-184A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Cox's Response to Informal Complaint No. IC 03-I0056394S, received November 14, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1850A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1850A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1850A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against McLeodUSA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor McLeodUSA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1851A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1851A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1851A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDCB IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1852A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1852A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1852A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor LDA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1853A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1853A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1853A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Business Options's Response to Informal Complaint No. IC 01-S48333, received May 10, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1854A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1854A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1854A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against APS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor APS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1855A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1855A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1855A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Advantage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1856A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1856A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1856A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If any Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with the Commission pursuant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1857A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1857A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1857A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. IC 03-S84400, received August 22, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1858A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1858A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1858A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ClearChoice's Response to Informal Complaint No. IC 02-S71443, received June 13, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1859A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1859A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1859A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). McLeodUSA's Response to Informal Complaint No. IC 02-S71646, received August 15, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-185A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-185A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-185A1.txt
  • confirmed through third party verification. OneLink's verifier, however, failed to obtain separate authorizations for each service sold, as required by our rules. OneLink has failed to produce clear and convincing evidence that Complainants authorized carrier changes. Therefore, we find that OneLink's actions resulted in unauthorized changes in Complainants' telecommunications service providers and we discuss OneLink's liability below. Pursuant to Section 64.1170(b) our rules, OneLink must forward to Complainants' authorized carriers an amount equal to 150% of all charges paid by the subscribers to OneLink. Therefore, OneLink must forward to Complainants' authorized carriers 150% of the amount, along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt of this amount, Complainants' authorized carrier
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1860A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1860A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1860A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CoreComm's Response to Informal Complaint No. IC 02-S76437, received July 9, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1861A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1861A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1861A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). McLeodUSA's Response to Informal Complaint No. IC 02-S76311, received July 25, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1862A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1862A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1862A1.txt
  • TeleUno's verifier, however, failed to obtain separate authorizations for each service sold, as required by our rules. We find that TeleUno has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that TeleUno's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss TeleUno's liability below. Pursuant to Section 64.1170(b) our rules, TeleUno must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to TeleUno. Therefore, TeleUno must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1863A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1863A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1863A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBCLD's Response to Informal Complaint No. IC 03-S84199, received August 8, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1864A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1864A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1864A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CoreComm's Response to Informal Complaint No. IC 03-S83013, received July 1, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1865A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1865A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1865A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AllTel's Response to Informal Complaint No. IC 03-S82668, received March 12, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1866A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1866A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1866A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). IOS's Response to Informal Complaint No. IC 03-S82541, received March 25, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1867A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1867A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1867A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 02-S79079, received July 18, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-186A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-186A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-186A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Mercury's Response to Informal Complaint No. IC 02-S76206, received October 28, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1876A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1876A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1876A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). McLeodUSA's Response to Informal Complaint No. 03-S85047, received October 20, 2003. If Complainant is unsatisfied with the resolution of this complaint, such Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1877A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1877A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1877A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1878A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1878A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1878A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global's Response to Informal Complaint No. 02-S81600, received December 6, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1879A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1879A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1879A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. 02-S77221, received August 12, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-187A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-187A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-187A1.txt
  • Advantage's verifier, however, failed to obtain separate authorizations for each service sold, as required by our rules. We find that Advantage has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Advantage's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Advantage's liability below. Pursuant to Section 64.1170(b) our rules, Advantage must forward to SWB an amount equal to 150% of all charges paid by the subscriber to Advantage. Therefore, Advantage must forward to SWB 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, SWB shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1880A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1880A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1880A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 03-S85371, received November 24, 2003. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1881A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1881A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1881A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). McLeodUSA's Response to Informal Complaint No. 03-I0055261S, September 19, 2003. Ifa Complainant is unsatisfied with the resolution of its complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1882A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1882A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1882A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). US Connect's Response to Informal Complaint No. 03-S82846, April 14, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1883A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1883A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1883A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Business IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor Business may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1884A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1884A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1884A1.txt
  • unauthorized change of the respective telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against OneLink ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and OneLink may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1885A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1885A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1885A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If any Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1886A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1886A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1886A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Bullseye IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Bullseye may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1887A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1887A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1887A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Covista nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1888A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1888A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1888A1.txt
  • 011's verifier, however, failed to confirm the telephone number to be switched as required by our rules. We find that 011 has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that 011's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss 011's liability below. Pursuant to Section 64.1170(b) our rules, 011 must forward to BellSouth amount equal to 150% of all charges paid by the subscriber to 011, along with copies of any telephone bills issued from 011 to the Complainant. Within ten days of receipt of this amount, BellSouth shall provide a refund or credit to Complainant in the amount of 50% of all charges paid by
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1889A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1889A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1889A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OneLink IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-188A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-188A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-188A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Advantage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1890A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1890A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1890A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Acceris IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Verizon nor Acceris may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1891A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1891A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1891A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ATS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor ATS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1892A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1892A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1892A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Globalinx IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor Globalinx may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1893A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1893A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1893A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither StarTec nor Excel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1894A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1894A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1894A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Business IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Business may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1895A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1895A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1895A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 02-S79007, received March 21, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1896A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1896A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1896A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against TeleUno IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor TeleUno may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1897A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1897A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1897A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Acceris IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor Acceris may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1898A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1898A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1898A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Business ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carriers nor Business may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1899A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1899A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1899A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. 03-S82348, received March 6, 2003. If Complainant is unsatisfied with the resolution of this complaint, such Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-189A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-189A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-189A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against UKI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor UKI may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1900A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1900A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1900A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1901A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1901A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1901A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Business IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor Business may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1902A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1902A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1902A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WCSS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Qwest nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1907A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1907A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1907A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBCLD's Response to Informal Complaint No. IC 03-S83387, received May 20, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1908A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1908A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1908A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Business's Response to Informal Complaint No. IC 03-S82264, received September 15, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1909A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1909A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1909A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Business Options's Response to Informal Complaint No. IC 02-S67119, received March 19, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-190A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-190A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-190A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OTC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor OTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1910A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1910A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1910A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor Excel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1911A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1911A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1911A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against VLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor VLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1912A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1912A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1912A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldxChange's Response to Informal Complaint No. IC 03-S82275, received February 26, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1913A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1913A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1913A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BCLD's Response to Informal Complaint No. IC 02-S81614, received May 5, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1914A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1914A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1914A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. IC 03-S84866, received October 20, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1915A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1915A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1915A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If any Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1916A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1916A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1916A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If any Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1917A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1917A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1917A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If any Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1918A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1918A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1918A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If any Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with the Commission pursuant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1919A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1919A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1919A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BDP's Response to Informal Complaint No. IC 02-S76414, received July 26, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-191A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-191A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-191A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Affinity IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Affinity may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1920A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1920A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1920A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. IC 02-S66759, received February 25, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1922A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1922A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1922A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 03-S82107, April 9, 2003. If Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1923A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1923A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1923A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against RCN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T, Ameritech nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1924A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1924A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1924A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CloseCall's Response to Informal Complaint No. 02-S79057, received March 31, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1925A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1925A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1925A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Comcast IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor Comcast may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1926A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1926A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1926A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ITC^DeltaCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor ITC^DeltaCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1927A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1927A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1927A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). RSL's Response to Informal Complaint No. IC 02-S71451, received June 20, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1928A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1928A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1928A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Acceris's Response to Informal Complaint No. IC 03-S82501, received September 26, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1929A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1929A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1929A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If any Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-192A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-192A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-192A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDCB IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither TTI National nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1930A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1930A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1930A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If any Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1931A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1931A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1931A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If any Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1932A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1932A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1932A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If any Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1935A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1935A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1935A1.txt
  • the unauthorized changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against INC 21 ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorize carrier nor INC 21 may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1936A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1936A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1936A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against APS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor APS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1937A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1937A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1937A1.txt
  • 2003. ADST did not submit a third party verification or letter of agency required by our rules. We find that ADST has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that ADST's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss ADST's liability below. Pursuant to Section 64.1170(b) our rules, ADST must forward to AT&T Complainant's telecommunications service period an amount equal to 150% of all charges paid by the subscriber to ADST. Therefore, ADST must forward to 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1938A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1938A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1938A1.txt
  • Covista did not submit a third party verification or letter of agency as required by our rules. We find that Covista has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Covista's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Covista's liability below. Pursuant to Section 64.1170(b) our rules, Covista must forward to Verizon Complainant's telecommunications service provider an amount equal to 150% of all charges paid by the subscriber to Covista. Therefore, Covista must forward to 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1939A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1939A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1939A1.txt
  • 2003. Buyersonline did not submit a third party verification or letter of agency required by our rules. We find that Buyersonline has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Buyersonline's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Buyersonline's liability below. Pursuant to Section 64.1170(b) our rules, Buyersonline must forward to Sprint Complainant's telecommunications service provider an amount equal to 150% of all charges paid by the subscriber to Buyersonline. Therefore, Buyersonline must forward to 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Sprint shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1940A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1940A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1940A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Business IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Business may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1941A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1941A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1941A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Optical IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Optical may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1942A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1942A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1942A1.txt
  • party verifier, however, failed to obtain separate authorizations for each service sold as required by our rules. We find that OneLink has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that OneLink's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss OneLink's liability below. Pursuant to Section 64.1170(b) our rules, OneLink must forward to Vartec Complainant's an amount equal to 150% of all charges paid by the subscriber to OneLink. Therefore, OneLink must forward to 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Vartec shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1943A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1943A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1943A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1947A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1947A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1947A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1948A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1948A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1948A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor AT&T Corporation may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1949A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1949A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1949A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel Telecommunications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Excel Telecommunications, Inc. may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1950A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1950A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1950A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and AT&T Corporation may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1951A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1951A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1951A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest Communications's Response to Informal Complaint No. 03-I0073418S, filed January 19, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1952A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1952A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1952A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1953A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1953A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1953A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel Telecommunications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Southwestern Bell nor Excel Telecommunications may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1954A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1954A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1954A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If any Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1955A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1955A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1955A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If any Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1959A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1959A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1959A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WCSS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1960A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1960A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1960A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Spectrotel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Spectrotel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1961A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1961A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1961A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Amtic IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor Amtic may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1962A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1962A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1962A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against New Access IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor New Access may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1963A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1963A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1963A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Hargray's Response to Informal Complaint No. 02-S71449, received June 4, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1964A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1964A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1964A1.txt
  • of the unauthorized changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Globcom ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorize carrier nor Globcom may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1965A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1965A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1965A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UKI Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor UKI Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1966A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1966A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1966A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Optical IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Optical may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1967A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1967A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1967A1.txt
  • the unauthorized change. 6. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Connect America IS GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor Connect America may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1968A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1968A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1968A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against IP IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor IP may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1969A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1969A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1969A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against IDT ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carriers nor IDT may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1970A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1970A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1970A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Sage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Southwestern Bell nor Sage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1971A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1971A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1971A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against UKI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and UKI may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1972A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1972A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1972A1.txt
  • party verifier, however, failed to obtain separate authorizations for each service sold as required by our rules. We find that OneLink has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that OneLink's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss OneLink's liability below. Pursuant to Section 64.1170(b) our rules, OneLink must forward to Sprint Complainant's local exchange carrier an amount equal to 150% of all charges paid by the subscriber to OneLink. Therefore, OneLink must forward to 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Sprint shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1973A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1973A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1973A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against New Century IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1974A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1974A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1974A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Broadwing's Response to Informal Complaint No. 03-I0050698S, received November 3, 2003. If Complainant is unsatisfied with the resolution of this complaint, such Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1975A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1975A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1975A1.txt
  • unauthorized change of the respective telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against UKI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and UKI may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1977A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1977A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1977A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1979A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1979A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1979A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). International's Response to Informal Complaint No. IC 03-S83810, received June 19, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-197A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-197A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-197A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against OneLink ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor OneLink may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1980A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1980A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1980A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Preferred Billing's Response to Informal Complaint No. IC 02-S79615, received September 25, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1987A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1987A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1987A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. 02-S70228, received April 9, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1988A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1988A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1988A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Lightyear's Response to Informal Complaint No. 02-S77355, received August 15, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1989A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1989A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1989A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global's Response to Informal Complaint No. 02-S79771, received October 1, 2002. If Complainant is unsatisfied with the resolution of this complaint, such Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-198A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-198A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-198A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Advantage ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor Advantage may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1990A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1990A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1990A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Buyersonline's Response to Informal Complaint No. 03-S85018, received November 13, 20023. If Complainant is unsatisfied with the resolution of this complaint, such Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1991A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1991A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1991A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). USAT's Response to Informal Complaint No. IC 02-S73538, received February 11, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1992A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1992A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1992A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ComTech 21's Response to Informal Complaint No. IC 02-S71676, received June 25, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1993A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1993A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1993A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 03-S82355, received June 17, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-199A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-199A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-199A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC's Response to Informal Complaint No. IC 02-S82046, received May 28, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-200A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-200A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-200A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Advantage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-201A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-201A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-201A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-202A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-202A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-202A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against SBA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor SBA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-203A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-203A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-203A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Universal ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor Universal may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-204A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-204A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-204A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against 011 IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither APS nor 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-205A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-205A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-205A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against 011 IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor 011may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2088A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2088A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2088A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2089A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2089A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2089A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 02-S80184, received January 7, 2003. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of their
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-208A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-208A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-208A1.txt
  • if the person on the call wanted to make the carrier change, as required by our rules. We find that LDA has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that LDA's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss LDA's liability below. Pursuant to Section 64.1170(b) our rules, LDA must forward to Excel an amount equal to 150% of all charges paid by the subscriber to LDA. Therefore, LDA must forward to Excel 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Excel shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2090A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2090A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2090A1.txt
  • CIT at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither CIT nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2091A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2091A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2091A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against MCI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainants' authorized carriers nor MCI may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2094A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2094A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2094A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against American Phone Services, Corp. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Southwestern Bell nor American Phone Services, Corp. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2095A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2095A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2095A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred AT&T Corporation may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2096A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2096A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2096A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2097A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2097A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2097A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Coordinated Billing Services IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Excel nor Coordinated Billing Services may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2098A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2098A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2098A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Full Service Network IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Full Service Network may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2099A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2099A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2099A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Matrix Telecom's Response to Informal Complaint No. 03-S82980, filed April 7, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-209A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-209A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-209A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2102A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2102A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2102A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BullsEye's Response to Informal Complaint No. IC 03-S84239, received July 29, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2103A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2103A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2103A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against LCR ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor LCR may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2104A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2104A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2104A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor Excel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2105A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2105A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2105A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Momentum IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor Momentum may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2106A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2106A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2106A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Covista's Response to Informal Complaint No. IC 03-S84205, received October 28, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2107A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2107A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2107A1.txt
  • collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against TFN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor TFN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. IT IS FURTHER ORDERED that a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2108A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2108A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2108A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 02-S81346, received June 23, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2109A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2109A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2109A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OTC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor OTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-210A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-210A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-210A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDCB IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2110A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2110A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2110A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-211A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-211A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-211A1.txt
  • and UKI responded on December 4, 2003. UKI states Complainant's service was switched due to technical difficulties. We find that UKI has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that UKI's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss UKI's liability below. Pursuant to Section 64.1170(b) our rules, UKI must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to UKI. Therefore, UKI must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-212A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-212A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-212A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Granite ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor Granite may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2136A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2136A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2136A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 03-S85370, December 15, 2003. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2137A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2137A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2137A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against INC21 IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor INC21 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2138A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2138A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2138A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Business Response to Informal Complaint No. 03-I0024747, received April 7, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2139A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2139A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2139A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. 03-S85005, March 9, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2140A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2140A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2140A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VarTec's Response to Informal Complaint No. 02-S81137, December 18, 2002. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2141A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2141A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2141A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Budget IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Budget may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2142A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2142A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2142A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CloseCall IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor CloseCall may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2143A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2143A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2143A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Optical IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier not Optical may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-214A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-214A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-214A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Vox IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Vox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2163A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2163A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2163A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 02-S73367, received June 6, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2164A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2164A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2164A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ezTel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor ezTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2165A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2165A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2165A1.txt
  • did not submit a third party verification (TPV) or letter of agency, as required by our rules. We find that UKI has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that UKI's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss UKI's liability below. Pursuant to Section 64.1170(b) our rules, UKI must forward to Wordnet an amount equal to 150% of all charges paid by the subscriber to UKI. Therefore, UKI must forward to Wordnet 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Wordnet shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2166A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2166A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2166A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv's Response to Informal Complaint No. IC 03-S84371, received May 21, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2167A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2167A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2167A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel's Response to Informal Complaint No. IC 03-S82869, received September 24, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2168A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2168A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2168A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global's Response to Informal Complaint No. IC 02-S76615, received October 23, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2169A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2169A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2169A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BCLD's Response to Informal Complaint No. IC 02-S71287, received August 9, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2170A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2170A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2170A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WCSS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2171A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2171A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2171A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ESS's Response to Informal Complaint No. IC 03-S84501, received January 7, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2172A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2172A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2172A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Acceris's Response to Informal Complaint No. IC 03-S84071, received July 29, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2173A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2173A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2173A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UKI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2174A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2174A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2174A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CTS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2175A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2175A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2175A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Ionex's Response to Informal Complaint No. IC 02-S73392, received August 26, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2176A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2176A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2176A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Business Options's Response to Informal Complaint No. IC 02-S67613, received April 4, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2177A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2177A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2177A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). McLeod's Response to Informal Complaint No. IC 02-S74489, received September 4, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2178A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2178A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2178A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CoreComm's Response to Informal Complaint No. IC 02-S81338, received July 1, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2179A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2179A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2179A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 02-S81069, received October 29, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-217A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-217A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-217A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2180A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2180A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2180A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 02-S76611, received December 4, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2181A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2181A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2181A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Z-Tel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor Z-Tel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2182A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2182A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2182A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If any Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2183A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2183A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2183A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Americatel's Response to Informal Complaint No. IC 02-S81839, received February 11, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2184A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2184A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2184A1.txt
  • Clearworld's verifier, however, failed to confirm the telephone number to be switched, as required by our rules. We find that Clearworld has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Clearworld's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Clearworld's liability below. Pursuant to Section 64.1170(b) our rules, Clearworld must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Clearworld. Therefore, Clearworld must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2185A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2185A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2185A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against RCN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2186A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2186A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2186A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against USAN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor USAN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-218A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-218A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-218A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2192A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2192A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2192A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Matrix's Response to Informal Complaint No. IC 03-S84194, received July 22, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2193A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2193A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2193A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ALLTEL's Response to Informal Complaint No. IC 03-S84026, received July 16, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2194A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2194A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2194A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Vartec's Response to Informal Complaint No. IC 03-S83384, received May 28, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2195A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2195A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2195A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against eLEC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor eLEC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2196A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2196A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2196A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against U.S. Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor U.S. Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2197A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2197A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2197A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Primus's Response to Informal Complaint No. IC 03-S82365, received March 17, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2198A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2198A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2198A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk America's Response to Informal Complaint No. IC 03-I0036558S, received July 14, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2199A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2199A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2199A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Comcast's Response to Informal Complaint No. IC 03-S84025, received November 28, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-219A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-219A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-219A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint Response to Informal Complaint No. IC 03-S85094, December 23, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2200A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2200A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2200A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against TFN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor TFN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2201A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2201A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2201A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Integretel's Response to Informal Complaint No. IC 02-S76850, received August 2, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2202A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2202A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2202A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). IDT's Response to Informal Complaint No. IC 03-I0048037S, received August 19, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2203A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2203A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2203A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BOptions's Response to Informal Complaint No. IC 03-S84934, received October 20, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2204A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2204A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2204A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Americatel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor Americatel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2205A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2205A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2205A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global's Response to Informal Complaint No. IC 03-S84718, received October 1, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2206A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2206A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2206A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Connect America ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Connect America may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2207A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2207A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2207A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against VES IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor VES may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2208A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2208A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2208A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Primus's Response to Informal Complaint No. IC 02-S67113, received March 20, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2209A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2209A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2209A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against SWBLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor SWBLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-220A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-220A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-220A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 03-I0062992S, December 23, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2210A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2210A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2210A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC's Response to Informal Complaint No. IC 03-S82638, received March 25, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2211A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2211A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2211A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against UKI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor UKI may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2212A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2212A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2212A1.txt
  • collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against RRLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor RRLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. IT IS FURTHER ORDERED that a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2213A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2213A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2213A1.txt
  • collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OneStar IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor OneStar may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. IT IS FURTHER ORDERED that a copy of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2216A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2216A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2216A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2217A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2217A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2217A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If any Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2218A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2218A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2218A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If any Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2219A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2219A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2219A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2220A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2220A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2220A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Primus Telecommunications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Primus Telecommunications, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2221A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2221A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2221A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against McLeod USA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor McLeod USA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2222A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2222A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2222A1.txt
  • failed to submit a third party verification recording or letter of authorization as required by our rules. We find that Globcom has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Globcom's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Globcom's liability below. Pursuant to Section 64.1170(b) our rules, Globcom must forward to Network Enhanced an amount equal to 150% of all charges paid by the subscriber to Globcom. Therefore, Globcom must forward to Network Enhanced 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Network Enhanced shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2223A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2223A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2223A1.txt
  • the time of the AT&T. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Buyers Online nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2224A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2224A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2224A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel Telecommunication's Response to Informal Complaint No. 03-S83620, filed October 6, 2003. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2225A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2225A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2225A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 03-S83186, filed May 19, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2226A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2226A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2226A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 02-S76267 received July 9, 2002. If Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2227A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2227A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2227A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC 03-S82190, received February 28, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2228A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2228A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2228A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Globcom Telecommunications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred Network Enhanced Technologies nor Globcom Telecommunications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2229A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2229A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2229A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Acceris Communications Partners IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Acceris Communications Partners may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2230A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2230A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2230A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2232A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2232A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2232A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. 02-B0011332, February 21, 2003. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086 (DC Cir.2003).
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2233A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2233A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2233A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BOI's Response to Informal Complaint No. 02-S76440, June 26, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2234A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2234A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2234A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with the Commission pursuant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2235A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2235A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2235A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OTC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred MCI nor OTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2236A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2236A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2236A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2237A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2237A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2237A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2238A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2238A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2238A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2239A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2239A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2239A1.txt
  • Plus admits that it mistakenly switched Complainant's service during a change in wholesale carriers. We find that Discount Plus has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Discount Plus's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Discount Plus's liability below. Pursuant to Section 64.1170(b) our rules, Discount Plus must forward to MCI an amount equal to 150% of all charges paid by the subscriber to Discount Plus. Therefore, Discount Plus must forward to MCI 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, MCI shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2240A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2240A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2240A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ADST's Response to Informal Complaint No. IC 02-B0011249, received February 28, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2241A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2241A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2241A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Yestel's Response to Informal Complaint No. IC 02-S80867, received November 5, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2242A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2242A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2242A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDC's Response to Informal Complaint No. IC 02-S81387, received December 19, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2243A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2243A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2243A1.txt
  • collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ADST IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. IT IS FURTHER ORDERED that a copy of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2244A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2244A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2244A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CTS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2245A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2245A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2245A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Yestel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor Yestel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2246A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2246A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2246A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against McLeodUSA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor McLeodUSA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2247A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2247A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2247A1.txt
  • collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ADST IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. IT IS FURTHER ORDERED that a copy of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2248A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2248A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2248A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Primus IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Primus nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2249A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2249A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2249A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). USAT's Response to Informal Complaint No. IC 02-S67851, received April 20, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-224A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-224A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-224A1.txt
  • 2003. Verizon did not submit a third party verification or letter of agency required by our rules. We find that Verizon has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Verizon's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Verizon's liability below. Pursuant to Section 64.1170(b) our rules, Verizon must forward to AT&T Complainant's telecommunications service provider carrier an amount equal to 150% of all charges paid by the subscriber to Verizon. Therefore, Verizon must forward to 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-225A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-225A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-225A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Toll Free's Response to Informal Complaint No. 02-S80696, November 6, 2003. Federal Communications Commission DA 04-225 Federal Communications Commission DA 04-225 S � - �
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-226A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-226A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-226A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global's Response to Informal Complaint No. 02-S70237, June 3, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2270A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2270A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2270A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Clear Choice's Response to Informal Complaint No. IC 03-S85566, received December 29, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2271A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2271A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2271A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. IC 03-I0063996S, received June 10, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2272A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2272A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2272A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Vox IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor Vox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2273A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2273A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2273A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. IC 03-S85853, received February 27, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2274A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2274A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2274A1.txt
  • Americatel did not submit a third party verification or letter of agency, as required by our rules. We find that Americatel has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Americatel's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Americatel's liability below. Pursuant to Section 64.1170(b) our rules, Americatel must forward to Southwestern Bell (SBC) an amount equal to 150% of all charges paid by the subscriber to Americatel. Therefore, Americatel must forward to SBC 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, SBC shall provide a refund
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2275A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2275A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2275A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Oregon's Response to Informal Complaint No. IC 03-S85223, received November 13, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2276A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2276A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2276A1.txt
  • Primus did not submit a third party verification or letter of agency, as required by our rules. We find that Primus has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Primus's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Primus's liability below. Pursuant to Section 64.1170(b) our rules, Primus must forward to Net895 an amount equal to 150% of all charges paid by the subscriber to Primus. Therefore, Primus must forward to Net895 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Net895 shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2277A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2277A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2277A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor LDA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2278A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2278A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2278A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Globcom ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor Globcom may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2279A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2279A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2279A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). McLeodUSA's Response to Informal Complaint No. IC 03-S84687, received August 28, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-227A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-227A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-227A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global's Response to Informal Complaint No. 03-S84766, October 3, 2003. Federal Communications Commission DA 04-227 Federal Communications Commission DA 04-227 X � , - �
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2280A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2280A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2280A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk America's Response to Informal Complaint No. IC 03-S85005, received October 31, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2281A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2281A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2281A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Primus IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2282A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2282A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2282A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VLD's Response to Informal Complaint No. IC 03-S85344, received December 4, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2283A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2283A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2283A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Comcast's Response to Informal Complaint No. IC 03-S85165, received November 19, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2284A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2284A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2284A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv's Response to Informal Complaint No. IC 03-S85122, received December 9, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2285A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2285A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2285A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 03-I0074858S, received February 20, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2286A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2286A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2286A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Telco's Response to Informal Complaint No. IC 03-S85400, received February 10, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2287A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2287A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2287A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel's Response to Informal Complaint No. IC 03-I0053512S, received October 15, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2288A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2288A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2288A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NAC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor NAC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2289A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2289A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2289A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Universal IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor Universal may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-228A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-228A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-228A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Voicenet's Response to Informal Complaint No. 03-S82438, November 14, 2003. Federal Communications Commission DA 04-228 Federal Communications Commission DA 04-228 R � '' � `
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2290A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2290A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2290A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2291A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2291A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2291A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 02-S76249, received July 18, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2292A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2292A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2292A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Vox IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor Vox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2293A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2293A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2293A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against 011 IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-229A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-229A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-229A1.txt
  • to drop off the line once the three way connection was established as required by our rules. We find that Optical has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Optical's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Optical's liability below. Pursuant to Section 64.1170(b) our rules, Optical must forward to AT&T Complainant's telecommunications service provider an amount equal to 150% of all charges paid by the subscriber to Optical. Therefore, Optical must forward to 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2303A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2303A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2303A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor LDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2304A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2304A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2304A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. 03-S83249, received May 27, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2305A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2305A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2305A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 02-B0011331, received February 19, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2306A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2306A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2306A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel Telecommunication's Response to Informal Complaint No. 03-S83620, filed October 6, 2003. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2307A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2307A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2307A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against U.S. Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor U.S. Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2308A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2308A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2308A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. 03-S82830, received May 6, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2309A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2309A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2309A1.txt
  • ClearWorld's verifier, however, failed to confirm the telephone number to be switched as required by our rules. We find that ClearWorld has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that ClearWorld's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss ClearWorld's liability below. Pursuant to Section 64.1170(b) our rules, ClearWorld must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to ClearWorld, along with copies of any telephone bills issued from ClearWorld to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2310A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2310A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2310A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Opex's Response to Informal Complaint No. 03-S83444, received May 25, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2311A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2311A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2311A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Vox IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Vox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2312A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2312A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2312A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor Excel Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2313A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2313A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2313A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NCT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Opex nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2314A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2314A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2314A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against International IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither EDS Telecom nor International may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2315A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2315A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2315A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Network's Response to Informal Complaint No. 04-S86400, received April 19, 20043. If Complainant is unsatisfied with the resolution of this complaint, such Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2318A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2318A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2318A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Opex's Response to Informal Complaint No. 02-S81310, received July 10, 2003. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2319A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2319A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2319A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's, Response to Informal Complaint No. IC 03-S83767, received June 10, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2320A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2320A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2320A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel's Response to Informal Complaint No. 02-S80451, received November 18, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2321A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2321A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2321A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Discount's, Response to Informal Complaint No. IC 03-S84425, received August 21, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2322A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2322A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2322A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel's Response to Informal Complaint No. 03-I0072951S, received February 16, 2004. If Complainant is unsatisfied with the resolution of this complaint, such Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2323A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2323A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2323A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Frontier IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Frontier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2324A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2324A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2324A1.txt
  • failed to confirm the telephone number to be switched as required by our rules. We find that Clear World has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Clear World's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Clear World's liability below. Pursuant to Section 64.1170(b) our rules, Clear World must forward to MCI Complainant's telecommunications service provider carrier an amount equal to 150% of all charges paid by the subscriber to Clear World. Therefore, Clear World must forward to 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2325A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2325A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2325A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). EconoDial's Response to Informal Complaint No. IC 03-S84906, received April 3, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2326A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2326A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2326A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cavalier IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2327A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2327A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2327A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. 02-B0003652, received November 20, 20023. If Complainant is unsatisfied with the resolution of this complaint, such Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2328A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2328A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2328A1.txt
  • of the unauthorized changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Excel ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorize carrier nor Excel may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2329A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2329A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2329A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). eMeritus's Response to Informal Complaint No. 03-S82677, received April 24, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2350A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2350A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2350A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Integretel's Response to Informal Complaint No. IC 03-I0077169S, received February 26, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2351A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2351A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2351A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). USLD's Response to Informal Complaint No. IC 03-I0053410S, received October 3, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2352A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2352A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2352A1.txt
  • our rules, including proper customer notice. Connect America, however, failed to follow these procedures. We find that Connect America has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Connect America's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Connect America's liability below. Pursuant to Section 64.1170(b) our rules, Connect America must forward to Qwest an amount equal to 150% of all charges paid by the subscriber to Connect America. Therefore, Connect America must forward to Qwest 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Qwest shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2353A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2353A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2353A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UKI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2354A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2354A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2354A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SWBLD's Response to Informal Complaint No. IC 02-S82257, received February 28, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2355A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2355A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2355A1.txt
  • submit a third party verification or letter of agency, as required by our rules. We find that ComTech 21 has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that ComTech 21's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss ComTech 21's liability below. Pursuant to Section 64.1170(b) our rules, ComTech 21 must forward to Nextel an amount equal to 150% of all charges paid by the subscriber to ComTech 21. Therefore, ComTech 21 must forward to Nextel150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Nextel shall provide a refund
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2356A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2356A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2356A1.txt
  • admits that it mistakenly switched Complainant's service back to Primus after the Complainant switched to another carrier. We find that Primus has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Primus's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Primus's liability below. Pursuant to Section 64.1170(b) our rules, Primus must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Primus. Therefore, Primus must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2357A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2357A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2357A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SWBLD's Response to Informal Complaint No. IC 02-B0012001, received February 4, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2360A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2360A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2360A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2361A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2361A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2361A1.txt
  • the consumer to de-select any services it did not want to switch in violation of our rules. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to LDMI Telecommunications (LDMI) an amount equal to 150% of all charges paid by the subscriber to Sprint. Therefore, Sprint must forward to LDMI 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, LDMI shall provide a refund
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2362A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2362A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2362A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of their complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2363A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2363A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2363A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint Response to Informal Complaint No. IC 03-S84078, July 25, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2364A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2364A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2364A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2365A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2365A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2365A1.txt
  • provide an independent English translation of its third party verification tape, despite several requests from the Commission. We find that MCI has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that MCI's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss MCI's liability below. Pursuant to Section 64.1170(b) our rules, MCI must forward to Worldxchange an amount equal to 150% of all charges paid by the subscriber to MCI. Therefore, MCI must forward to Worldxchange 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, MCI shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2366A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2366A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2366A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred AT&T Corporation nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2367A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2367A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2367A1.txt
  • provide a letter of agency or a third party verification tape completed by the other customer. We find that MCI has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that MCI's actions resulted in an unauthorized change in Complainant's long distance service provider and we discuss MCI's liability below. Pursuant to Section 64.1170(b) our rules, MCI must forward to Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to MCI. Therefore, MCI must forward to Complainant's authorized carrier150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Complainant's authorized carrier shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2368A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2368A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2368A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If any Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2369A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2369A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2369A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI Metro IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech nor MCI Metro may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2370A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2370A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2370A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Comcast Telephony's Response to Informal Complaint No. 03-S82870, filed April 8, 2003. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2371A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2371A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2371A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). eMeritus's Response to Informal Complaint No. 03-S82677, received April 24, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2372A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2372A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2372A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Opex IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred MCI nor Opex may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2373A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2373A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2373A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against ClearWorld ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and ClearWorld may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2374A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2374A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2374A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). America's Response to Informal Complaint No. IC 03-S84080, received September 17, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2375A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2375A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2375A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 03-S83870, received June 30, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2376A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2376A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2376A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 03-S85375, received November 24, 2003. If Complainant is unsatisfied with the resolution of this complaint, such Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2377A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2377A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2377A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Broadband's Response to Informal Complaint No. 02-S79778, received January 27, 2003. If Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2378A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2378A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2378A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Integretel's Response to Informal Complaint No. 02-S81966, received February 4, 2003. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2379A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2379A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2379A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Opex's Response to Informal Complaint No. 03-S83444, received May 25, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2380A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2380A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2380A1.txt
  • party verifier, however, failed to obtain separate authorizations for each service sold as required by our rules. We find that TeleUno has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that TeleUno's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss TeleUno's liability below. Pursuant to Section 64.1170(b) our rules, TeleUno must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to TeleUno, along with copies of any telephone bills issued from TeleUno to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2381A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2381A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2381A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AllTel Telecommunications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred Verizon nor AllTel Telecommunications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2382A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2382A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2382A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Clear World IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred American Tel Corporation nor Clear World may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2383A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2383A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2383A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Southwestern Bell Telephone Company nor LDA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2384A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2384A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2384A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Integretel's Response to Informal Complaint No. 02-S81966, received February 4, 2003. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2385A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2385A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2385A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ezTel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Qwest nor ezTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2386A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2386A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2386A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Opex IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Southwestern Bell Telephone Company nor Opex may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2390A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2390A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2390A1.txt
  • party verifier, however, failed to obtain separate authorizations for each service sold as required by our rules. We find that OneLink has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that OneLink's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss OneLink's liability below. Pursuant to Section 64.1170(b) our rules, OneLink must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to OneLink, along with copies of any telephone bills issued from OneLink to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2397A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2397A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2397A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC-03-S82332, received March 21, 2003. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2398A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2398A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2398A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global Crossing Telecommunications, Inc.'s Response to Informal Complaint No. 03-S84993, received October 30, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2399A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2399A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2399A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If any Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2400A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2400A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2400A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's, Response to Informal Complaint IC No. 03-S82070, received February 28, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2401A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2401A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2401A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. Verizon Long Distance's Response to Informal Complaint No. IC-03-I0028662, received May 16, 2003. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2402A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2402A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2402A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). PowerNet Global 's Response to Informal Complaint No. 03-S84856, received October 10, 2003. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2403A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2403A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2403A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Ameritech IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Ameritech may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2404A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2404A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2404A1.txt
  • 64.1120 (e)(1) of our rules, including proper customer notice. CAI, however, failed to follow these procedures. We find that CAI has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that CAI's actions resulted in an unauthorized change in Complainant's long distance service provider and we discuss CAI's liability below. Pursuant to Section 64.1170(b) our rules, CAI must forward to Qwest an amount equal to 150% of all charges paid by the subscriber to CAI. Therefore, CAI must forward to Qwest 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Qwest shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2405A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2405A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2405A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against One Link Communications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T Corporation nor One Link Communications, Inc. xcv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2406A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2406A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2406A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If any Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2407A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2407A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2407A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Inetba's Response to Informal Complaint No. IC 02-S71960, received June 5, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2408A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2408A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2408A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 02-S81322, received December 13, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2409A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2409A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2409A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Telecom USA's Response to Informal Complaint No. IC 03-S85161, received November 24, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2410A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2410A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2410A1.txt
  • McLeodUSA responded on August 28, 2003. McLeodUSA admits that it mistakenly switched Complainant back to its service. We find that McLeodUSA has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that McLeodUSA's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss McLeodUSA's liability below. Pursuant to Section 64.1170(b) our rules, McLeodUSA must forward to Sage Telecom an amount equal to 150% of all charges paid by the subscriber to McLeodUSA. Therefore, McLeodUSA must forward to Sage Telecom 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Sage Telecom shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2411A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2411A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2411A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WCSS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2412A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2412A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2412A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against RRLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor RRLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2413A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2413A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2413A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ADST IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2414A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2414A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2414A1.txt
  • SBC's verifier, however, failed to confirm the telephone number to be switched, as required by our rules. We find that SBC has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that SBC's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss SBC's liability below. Pursuant to Section 64.1170(b) our rules, SBC must forward to MCI an amount equal to 150% of all charges paid by the subscriber to SBC. Therefore, SBC must forward to MCI 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, MCI shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2415A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2415A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2415A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Vox IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor Vox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2416A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2416A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2416A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LCR's Response to Informal Complaint No. IC 02-S69165, received July 2, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2417A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2417A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2417A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If any Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with the Commission pursuant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2418A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2418A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2418A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 02-S74907, received March 21, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2419A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2419A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2419A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against 011 IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2420A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2420A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2420A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Broadwing's Response to Informal Complaint No. IC 02-B0010195, received April 4, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2422A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2422A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2422A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. Sprint's Response to Informal Complaint No. IC-02-S77096, received August 16, 2002. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2423A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2423A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2423A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086 (DC Cir.2003). If a Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2424A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2424A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2424A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2425A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2425A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2425A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. 02-S76397, received August 21, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2426A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2426A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2426A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. IC 02-S81601, received January 13, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2427A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2427A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2427A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Touch's Response to Informal Complaint No. 02-S80455, received November 14, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2428A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2428A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2428A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Primus's Response to Informal Complaint No. IC 02-S81124, received January 27, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2430A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2430A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2430A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. IC-02-S67622, received March 26, 2002. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2431A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2431A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2431A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Somerset's Response to Informal Complaint No. IC-02-S81962, received January 30, 2003. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2432A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2432A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2432A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. 01-S55578, August 8, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2433A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2433A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2433A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-246A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-246A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-246A1.txt
  • party verifiers, however, failed to obtain separate authorizations for each service sold as required by our rules. We find that WorldCom has failed to produce clear and convincing evidence that Complainants authorized a carrier change. Therefore, we find that WorldCom's actions resulted in an unauthorized change in Complainants' telecommunications service providers and we discuss WorldCom's liability below. Pursuant to Section 64.1170(b) our rules, WorldCom must forward to Complainants' authorized carriers an amount equal to 150% of all charges paid by the subscriber to WorldCom. Therefore, WorldCom must forward to Complainants' authorized carriers 150% of the amount, along with copies of any telephone bills issued from the company to each Complainant. Within ten days of receipt of this amount, Complainants' authorized carriers
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2476A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2476A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2476A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2510A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2510A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2510A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC-03-F0021767, received March 25, 2003. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2511A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2511A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2511A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2555A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2555A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2555A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2556A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2556A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2556A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If any Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2557A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2557A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2557A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against QuantumLink Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred QuantumLink Communications may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2558A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2558A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2558A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest Communications, Inc.'s Response to Informal Complaint No. 02-S68124, received April 18, 2002. If Complainant is unsatisfied with the resolution of this complaint, such Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2559A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2559A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2559A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Universal Telecommunications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Southwestern Bell nor Universal may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2560A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2560A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2560A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Southwestern Bell Telephone Company IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T Corporation nor Southwestern Bell Telephone Company may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2561A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2561A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2561A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global Crossing Telecommunications, Inc.'s Response to Informal Complaint No. IC-03-B0021109, received March14, 2003. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2562A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2562A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2562A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If any Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2563A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2563A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2563A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI, Inc.'s Response to Informal Complaint No. 02-S66700, filed February 19, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2564A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2564A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2564A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 03-S82707, filed April 9, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2565A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2565A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2565A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Flat Rate Long Distance Inc.'s Response to Informal Complaint No. 01-S42780, filed April 23, 2001. If Complainant is unsatisfied with the resolution of this complaint,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2566A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2566A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2566A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Comcast IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither ACN nor Comcast may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2567A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2567A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2567A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against RCN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2568A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2568A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2568A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against RCN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2570A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2570A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2570A1.txt
  • drop off the line the line once the three-way connection was established, as required by our rules. We find that RCN has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that RCN's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss RCN's liability below. Pursuant to Section 64.1170(b) our rules, RCN must forward to Ameritech an amount equal to 150% of all charges paid by the subscriber to RCN. Therefore, RCN must forward to Ameritech 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Ameritech shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2571A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2571A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2571A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Certified Mail Receipt to Informal Complaint No. IC 02-S77252, received by Network on July 26, 2002. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2572A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2572A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2572A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). IDT's Response to Informal Complaint No. IC 02-S67998, received July 29, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2573A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2573A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2573A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OTC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor OTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2574A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2574A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2574A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OTC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor OTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2575A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2575A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2575A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 02-S68125, received July 20, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2576A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2576A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2576A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. IC 02-S79603, received March 6, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2577A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2577A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2577A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CTS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2578A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2578A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2578A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against GTI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor GTI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2579A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2579A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2579A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Broadview IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor Broadview may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2580A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2580A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2580A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BSP's Response to Informal Complaint No. IC 02-S66788, received April 24, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2581A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2581A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2581A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDS's Response to Informal Complaint No. IC 03-S82654, received July 27, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2582A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2582A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2582A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel's Response to Informal Complaint No. IC 02-S76977, received July 29, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2583A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2583A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2583A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WALD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor WALD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2584A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2584A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2584A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BDP's Response to Informal Complaint No. IC 02-S71556, received August 5, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2585A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2585A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2585A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Axces's Response to Informal Complaint No. IC 02-S81339, received August 2, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2587A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2587A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2587A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 03-S85305, received December 3, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2588A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2588A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2588A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OTC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor OTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2589A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2589A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2589A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OTC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor OTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2616A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2616A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2616A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WCSS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2617A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2617A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2617A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global's Response to Informal Complaint No. 02-S81334, received April 1, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2618A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2618A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2618A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NCT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2619A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2619A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2619A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Choicetel's Response to Informal Complaint No. IC 02-S76832, received July 28, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2620A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2620A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2620A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against McLeodUSA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC Ameritech nor McLeodUSA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2621A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2621A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2621A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). UKI's Response to Informal Complaint No. IC 02-S81521, received January 30, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2622A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2622A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2622A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cavalier Telephone IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Cavalier Telephone may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2623A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2623A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2623A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither IDT nor LDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2624A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2624A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2624A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Citizens's Response to Informal Complaint No. 03-S83442, received April 13, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2625A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2625A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2625A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 03-S85299, received December 3, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2626A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2626A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2626A1.txt
  • party verifier, however, failed to obtain separate authorizations for each service sold as required by our rules. We find that NCT has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that NCT's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss NCT's liability below. Pursuant to Section 64.1170(b) our rules, NCT must forward to SBC an amount equal to 150% of all charges paid by the subscriber to NCT, along with copies of any telephone bills issued from NCT to the Complainant. Within ten days of receipt of this amount, SBC shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2627A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2627A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2627A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Broadband's Response to Informal Complaint No. 03-S82276, received February 21, 2003. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2628A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2628A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2628A1.txt
  • time of unauthorized change of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Comcast ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Comcast may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2629A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2629A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2629A1.txt
  • of unauthorized change of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Miko Telephone ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Miko Telephone may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2630A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2630A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2630A1.txt
  • party verifier, however, failed to obtain separate authorizations for each service sold as required by our rules. We find that TeleUno has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that TeleUno's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss TeleUno's liability below. Pursuant to Section 64.1170(b) our rules, TeleUno must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to TeleUno, along with copies of any telephone bills issued from TeleUno to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2631A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2631A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2631A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OneStar Long Distance, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Worldcom, Inc. nor OneStar Long Distance, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2632A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2632A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2632A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Promisevision Technology, Inc, IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Lifeline not Promisevision Technology, Inc. may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2633A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2633A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2633A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Globalinx Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Opex Communications nor Globalinx Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2634A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2634A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2634A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Lightyear Communications's Response to Informal Complaint No. 02-S72441, received June 27, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2635A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2635A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2635A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 03-S83615, filed May 28, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2636A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2636A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2636A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Network US, Inc.'s Response to Informal Complaint No. IC 02-S73370, received July 30, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2637A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2637A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2637A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VarTec Telecom, Inc.'s Response to Informal Complaint No. IC-03-S82618, received April 10, 2003. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2638A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2638A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2638A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2639A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2639A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2639A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). RSL COM's, Response to Informal Complaint No. 02S70515, filed May 22, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2640A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2640A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2640A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global Crossing Telecommunications, Inc.'s Response to Informal Complaint No. 03-S83560, received July 8, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2641A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2641A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2641A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). INETBA's Response to Informal Complaint No. IC-02-S80823, received July 7, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2642A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2642A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2642A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI, Inc.'s Response to Informal Complaint No. IC-03-S84941, received November 6, 2003. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2643A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2643A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2643A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2644A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2644A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2644A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BDP's Response to Informal Complaint No. IC 02-S79563, received June 12, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2645A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2645A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2645A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BDP's Response to Informal Complaint No. IC 02-S71556, received August 5, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2646A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2646A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2646A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CBP's Response to Informal Complaint No. IC 02-S71956, received October 10, 2002. See Response from Qwest Communications, Inc., received February 12, 2004. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2647A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2647A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2647A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Conversent's Response to Informal Complaint No. IC 02-S80399, received October 17, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2648A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2648A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2648A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Matrix's Response to Informal Complaint No. IC 03-S84738, received October 3, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2649A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2649A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2649A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Advantage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2650A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2650A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2650A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Clearworld IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor Clearworld may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2651A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2651A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2651A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Eschelon's Response to Informal Complaint No. IC 02-S76290, received July 22, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2652A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2652A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2652A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Yestel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor Yestel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2653A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2653A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2653A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Clearworld's Response to Informal Complaint No. IC 03-S83361, received May 27, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2654A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2654A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2654A1.txt
  • collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Vox IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor Vox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. IT IS FURTHER ORDERED that a copy of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2656A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2656A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2656A1.txt
  • MCI at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against PowerCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither TDS, and MCI nor PowerCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2657A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2657A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2657A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against IDT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2658A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2658A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2658A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CCC's Response to Informal Complaint No. IC-02-S81522, received March 18, 2003. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2659A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2659A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2659A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. IC-02-S81905, received February 4, 2003. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2660A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2660A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2660A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2661A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2661A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2661A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2662A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2662A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2662A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If any Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2663A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2663A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2663A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2664A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2664A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2664A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2665A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2665A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2665A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2666A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2666A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2666A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2688A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2688A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2688A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC-02-S81402, received December 23, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2693A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2693A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2693A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 03-S83247, received May 16, 2003. If a Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2694A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2694A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2694A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against VarTec IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor VarTec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2695A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2695A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2695A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Universal IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor Universal may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2696A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2696A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2696A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). McLeodUSA's Response to Informal Complaint No. IC 02-S76098, received October 14, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2697A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2697A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2697A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 02-S73368, received July 9, 2002. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2698A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2698A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2698A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Comcast's Response to Informal Complaint No. IC 03-S83730, received June 5, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2699A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2699A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2699A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). McLeod's Response to Informal Complaint No. 02-S81951, received January 27, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2700A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2700A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2700A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). UKI's Response to Informal Complaint No. IC 02-S80648, received November 21, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2701A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2701A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2701A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. 02-S80690, received November 18, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2702A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2702A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2702A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against U.S. Bell IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor U.S. Bell may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2703A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2703A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2703A1.txt
  • of each unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against UKI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carriers nor UKI pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2707A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2707A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2707A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Primus's Response to Informal Complaint No. IC 02-S77236, received August 8, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2708A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2708A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2708A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Advantage ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Advantage may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2709A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2709A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2709A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 03-I0052955S, received September 24, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2710A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2710A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2710A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OneLink IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2711A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2711A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2711A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Primus IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2712A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2712A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2712A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against SBC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor SBC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2713A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2713A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2713A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 03-S83718, received June 20, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2714A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2714A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2714A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Optical IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Global Crossing nor Optical may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2715A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2715A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2715A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 03-S84325, received August 6, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2716A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2716A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2716A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against RCN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Ameritech nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2717A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2717A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2717A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). McLeod's Response to Informal Complaint No. 03-S84572, received August 25, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2718A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2718A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2718A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Globcom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Net895 nor Globcom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2719A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2719A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2719A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel's Response to Informal Complaint No. 03-I0073916S, received February 12, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2720A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2720A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2720A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 03-S83718, received June 20, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2723A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2723A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2723A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 03-S84871, received October 13, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2724A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2724A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2724A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk America's Response to Informal Complaint No. IC 03-S85227, received December 3, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2725A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2725A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2725A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 02-S80051, received June 24, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2726A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2726A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2726A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global's Response to Informal Complaint No. IC 03-S83436, received May 2, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2727A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2727A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2727A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against International IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor International may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2728A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2728A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2728A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LifeLine IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor LifeLine may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2729A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2729A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2729A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against McLeodUSA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor McLeodUSA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2730A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2730A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2730A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against OneLink ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor OneLink may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2731A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2731A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2731A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Universal ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor Universal may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2732A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2732A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2732A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 03-S84719, received September 23, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2733A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2733A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2733A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against TeleUno IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor TeleUno may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2734A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2734A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2734A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OneLink IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2735A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2735A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2735A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VarTec's Response to Informal Complaint No. IC 02-S73366, received July 23, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2736A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2736A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2736A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against TeleUno IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor TeleUno may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2737A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2737A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2737A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CTS's Response to Informal Complaint No. IC 03-S85848, received February 17, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2738A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2738A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2738A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC's Response to Informal Complaint No. IC 03-S82336, received March 7, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2739A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2739A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2739A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against New Century IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2740A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2740A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2740A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BOptions's Response to Informal Complaint No. IC 03-S85183, received July 28, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2741A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2741A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2741A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Network Enhanced Technologies, Inc.'s Response to Informal Complaint No. IC-01-S58227, received August 11, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2742A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2742A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2742A1.txt
  • a third party verification recording (TPV) was used as proof of authorization for the switch. PTI's sales representative, however, failed to drop off the line once the three-way connection was established as required by our rules. We find that PTI's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss PTI's liability below. Pursuant to Section 64.1170(b) our rules, PTI must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to PTI. Therefore, PTI must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2743A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2743A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2743A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2744A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2744A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2744A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 02-S80102, filed October 9, 2002. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2745A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2745A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2745A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2746A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2746A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2746A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk America's Response to Informal Complaint No. IC 02-S73093, received August 10, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2752A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2752A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2752A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against PowerNet IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither TTI/WorldCom nor PowerNet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2753A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2753A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2753A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WCSS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier not WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2754A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2754A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2754A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UKI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier not UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2755A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2755A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2755A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). American's Response to Informal Complaint No. 03-S85118, received October 23, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2757A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2757A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2757A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 03-I0056487S, received November 5, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2758A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2758A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2758A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2759A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2759A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2759A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global TelData's Response to Informal Complaint No. IC 03-I0057998S, received August 3, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2760A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2760A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2760A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Connect America's Response to Informal Complaint No. IC 03-S83857, received August 12, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2761A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2761A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2761A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 03-S84442, received August 12, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2762A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2762A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2762A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel's Response to Informal Complaint No. IC 03-S85459, received March 12, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2763A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2763A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2763A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Americatel's Response to Informal Complaint No. IC 03-S85163, received November 18, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2764A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2764A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2764A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 03-S85821, received February 9, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2765A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2765A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2765A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Ameritech's Response to Informal Complaint No. IC 02-S67801, received May 22, 2002. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2766A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2766A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2766A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against PNG IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and PNG may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2767A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2767A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2767A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Epicus's Response to Informal Complaint No. 02-S74879, July 22, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2768A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2768A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2768A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Americatel's Response to Informal Complaint No. IC-02-S77201, received August 9, 2002. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2769A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2769A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2769A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2770A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2770A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2770A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 03-S85593, January 23, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2771A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2771A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2771A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 03-S84900, November 14, 2003. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2772A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2772A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2772A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2773A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2773A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2773A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2774A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2774A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2774A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2775A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2775A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2775A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2776A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2776A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2776A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC-02-S81399, received January 16, 2003. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2777A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2777A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2777A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against MCI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor MCI may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2778A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2778A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2778A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2779A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2779A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2779A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2780A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2780A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2780A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2781A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2781A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2781A1.txt
  • switch of the Complainant's service. Horizon's verifier, however, did not confirm all the numbers to be switched. We find that Horizon has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Horizon's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Horizon's liability below. Pursuant to Section 64.1170(b) our rules, Horizon must forward to VarTec an amount equal to 150% of all charges paid by the subscriber to Horizon. Therefore, Horizon must forward to VarTec 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, VarTec shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2782A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2782A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2782A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Global IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor Global may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2783A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2783A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2783A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. 03-S84111, received July 18, 2003. If Complainant is unsatisfied with the resolution of this complaint, such Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2784A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2784A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2784A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against CTS ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carriers nor CTS may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2785A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2785A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2785A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Comcast's Response to Informal Complaint No. IC 03-S83730, received June 5, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2786A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2786A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2786A1.txt
  • not submit a third party verification recording or a letter of agency as required by our rules. We find that Accxx has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Accxx's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Accxx's liability below. Pursuant to Section 64.1170(b) our rules, Accxx must forward to Touch America an amount equal to 150% of all charges paid by the subscriber to Accxx. Therefore, Accxx must forward to Touch America 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Touch America shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2787A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2787A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2787A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. 03-I0024612, received April 15, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2788A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2788A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2788A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CTS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2789A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2789A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2789A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 03-S83074, received May 9, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2790A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2790A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2790A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against America Net IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor America Net may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2791A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2791A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2791A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel's Response to Informal Complaint No. IC 03-S84850, received January 7, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2792A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2792A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2792A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against KISS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor KISS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2795A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2795A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2795A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Comcast IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Comcast may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2796A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2796A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2796A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Broadwing's Response to Informal Complaint No. IC 02-S73385, received September 16, 2002.. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2797A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2797A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2797A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2798A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2798A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2798A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2799A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2799A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2799A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 03-I0045953S, received August 3, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2800A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2800A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2800A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2801A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2801A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2801A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2802A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2802A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2802A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor AT&T Corporation may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2803A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2803A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2803A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Primus Telecommunications Group Inc.'s Response to Informal Complaint No. IC 01-S55457, August 26, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2804A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2804A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2804A1.txt
  • (TPV). AT&T, however, failed to provide the TPV within 30 days of being notified of the complaint. We find that AT&T has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that AT&T's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss AT&T's liability below. Pursuant to Section 64.1170(b) our rules, AT&T must forward to MCI an amount equal to 150% of all charges paid by the subscriber to AT&T, along with copies of any telephone bills issued from AT&T to the Complainant. Within ten days of receipt of this amount, MCI shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2805A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2805A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2805A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). America's Digital Satellite Telephone, Inc.'s Response to Informal Complaint No. IC-02-S73402, received July 14, 2003. If Complainant is unsatisfied with the resolution of this complaint,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2806A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2806A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2806A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2807A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2807A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2807A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 03-S83283, received July 23, 2004. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2808A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2808A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2808A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2809A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2809A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2809A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC 03-S84321,July 25, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2810A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2810A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2810A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2811A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2811A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2811A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2812A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2812A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2812A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2813A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2813A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2813A1.txt
  • MCI at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cox IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor Cox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2814A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2814A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2814A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Primus IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2815A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2815A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2815A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Clearworld's Response to Informal Complaint No. 03-S83740, March 25, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2816A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2816A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2816A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2817A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2817A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2817A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2818A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2818A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2818A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2819A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2819A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2819A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2820A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2820A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2820A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against MCI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor MCI may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2821A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2821A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2821A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Matrix IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor Matrix may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2822A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2822A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2822A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OneLink IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2823A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2823A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2823A1.txt
  • collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NOS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor NOS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. IT IS FURTHER ORDERED that a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2826A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2826A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2826A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Inetba's Response to Informal Complaint No. IC 02-S79592, received January 9, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2827A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2827A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2827A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BellSouth's Response to Informal Complaint No. IC-02-S67909, received April 15, 2002. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2829A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2829A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2829A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Globalcom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Globalcom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2830A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2830A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2830A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UCN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither IDT nor UCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2831A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2831A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2831A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Touch IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor Touch may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2833A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2833A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2833A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against RCN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2834A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2834A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2834A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Miko IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Miko may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2835A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2835A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2835A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UKI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2836A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2836A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2836A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BDP's Response to Informal Complaint No. 02-F0007637, received March 17, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2848A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2848A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2848A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against LCR ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor LCR may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2849A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2849A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2849A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against New Century IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2850A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2850A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2850A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 03-S84187, received July 31, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2915A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2915A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2915A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Yestel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Yestel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2916A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2916A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2916A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2917A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2917A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2917A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2918A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2918A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2918A1.txt
  • WorldXChange at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldXChange nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2919A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2919A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2919A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2920A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2920A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2920A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2921A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2921A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2921A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 02-S81699, January 17, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2922A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2922A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2922A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. IC-03-S82443, received April 11, 2003. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2924A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2924A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2924A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OneLink IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither PowerNet nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2925A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2925A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2925A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WCSS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ameritech, Worldxchange nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2926A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2926A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2926A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Opex's Response to Informal Complaint No. 03-S84902, received October 10, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2927A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2927A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2927A1.txt
  • at the time of the change in service. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against UKI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carriers nor UKI may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2928A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2928A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2928A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Optical IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Optical may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2929A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2929A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2929A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LCR's Response to Informal Complaint No. IC 02-S74508, received August 31, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2930A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2930A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2930A1.txt
  • Optical's verifier, however, failed to confirm the telephone number to be switched as required by our rules. We find that Optical has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Optical's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Optical's liability below. Pursuant to Section 64.1170(b) our rules, Optical must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Optical, along with copies of any telephone bills issued from Optical to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2931A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2931A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2931A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 03-S85225, received November 25, 2003. If Complainant is unsatisfied with the resolution of this complaint, such Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2932A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2932A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2932A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). IDT's Response to Informal Complaint No. 02-S80439, received December 11, 2002. If Complainant is unsatisfied with the resolution of this complaint, such Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2935A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2935A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2935A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2936A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2936A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2936A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred MCI nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2937A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2937A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2937A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Telephone Express's Response to Informal Complaint No. IC 03-S84880, received November 6, 2003. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2938A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2938A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2938A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1130. See AT&T Corp. v. FCC, 323 F.3d 1081,1086 (DC Cir.2003). If Complainant is unsatisfied
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2939A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2939A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2939A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC 03-S83909, received July 9, 2003. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2940A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2940A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2940A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Optical Telephone Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and AT&T Corporation nor Optical Telephone Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2941A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2941A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2941A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Matrix Telecom's, Response to Informal Complaint No. IC03-S85202, filed January 13, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2942A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2942A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2942A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC 03-S84394, received September 9, 2003. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2943A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2943A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2943A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Advantage Telecommunications Corp. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Sprint nor Advantage Telecommunications Corp. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2944A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2944A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2944A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI Response to Informal Complaint No. IC 03-I0045221S, received September 4, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2945A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2945A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2945A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2946A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2946A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2946A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC-03-S84045, received July 25, 2003. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2947A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2947A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2947A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against MCI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor MCI may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2949A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2949A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2949A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Primus's Response to Informal Complaint No. IC-02-S73401, received August 12, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2950A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2950A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2950A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC-01-S63474, received December 19, 2001. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2952A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2952A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2952A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UKI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2955A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2955A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2955A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Network ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Network may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2956A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2956A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2956A1.txt
  • Sprint at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Buyersonline IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor Buyersonline may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2961A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2961A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2961A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NAC Response to Informal Complaint No. IC 02-S73303, September 2, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2980A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2980A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2980A1.txt
  • any collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Vox Populi IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Vox Populi may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. IT IS FURTHER ORDERED that a copy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3000A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3000A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3000A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3001A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3001A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3001A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3002A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3002A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3002A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3003A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3003A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3003A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3034A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3034A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3034A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3035A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3035A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3035A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3036A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3036A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3036A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC Cir. 2003). If a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3068A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3068A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3068A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NCT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3069A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3069A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3069A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against BellSouth IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Primus nor BellSouth may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3070A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3070A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3070A1.txt
  • long distance. BellSouth, however, did not provide a valid letter of agency for that business customer. We find that BellSouth has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that BellSouth's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss BellSouth's liability below. 5. Pursuant to Section 64.1170(b) our rules, BellSouth must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to BellSouth. Therefore, BellSouth must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3071A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3071A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3071A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against PowerNet IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor PowerNet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3072A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3072A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3072A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Comtech IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither TTI National nor Comtech may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3073A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3073A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3073A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NCT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3074A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3074A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3074A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Telecom USA's Response to Informal Complaint No. 04-S86038, received March 22, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3075A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3075A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3075A1.txt
  • not submit a third party verification recording or a letter of agency as required by our rules. We find that UCN has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that UCN's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss UCN's liability below. Pursuant to Section 64.1170(b) our rules, UCN must forward to Verizon Complainant's telecommunications service provider carrier an amount equal to 150% of all charges paid by the subscriber to UCN. Therefore, UCN must forward to 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3076A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3076A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3076A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Horizon's Response to Informal Complaint No. 04-S85971, received April 4, 20043. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3077A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3077A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3077A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WilTel's Response to Informal Complaint No. IC 04-S86033, received March 18, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3078A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3078A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3078A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3079A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3079A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3079A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against INC21 IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor INC21 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3080A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3080A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3080A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against International IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon, World-Link Solutions nor International may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3081A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3081A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3081A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC's Response to Informal Complaint No. 04-S86620, received May 17, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3082A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3082A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3082A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Globcom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the unauthorized carrier nor Globcom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3083A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3083A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3083A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ClearWorld IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor ClearWorld may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3085A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3085A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3085A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Inc21 IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor Inc21 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3089A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3089A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3089A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and MCI nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3090A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3090A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3090A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3091A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3091A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3091A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1130. See AT&T Corp. v. FCC, 323 F.3d 1081,1086 (DC Cir.2003). If a Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3092A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3092A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3092A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3093A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3093A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3093A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3094A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3094A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3094A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC Cir. 2003). If a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3095A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3095A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3095A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against TeleUno International ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and TeleUno International nor the authorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3097A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3097A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3097A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against APS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor APS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3098A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3098A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3098A1.txt
  • it admits that Complainant's telephone service was inadvertently ``slammed'' during routine changes to its underlying provider network. We find that OneStar has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that OneStar's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss OneStar's liability below. Pursuant to Section 64.1170(b) our rules, OneStar must forward to Qwest an amount equal to 150% of all charges paid by the subscriber to OneStar along with copies of any telephone bills issued from OneStar to the Complainant. Within ten days of receipt of this amount, Qwest shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3099A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3099A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3099A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Horizon's Response to Informal Complaint No. 04-I0090480S, August 18, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3100A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3100A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3100A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against APS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AIRNEX nor APS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3101A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3101A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3101A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC-04-S000418S, March 15, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3102A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3102A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3102A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LCR IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Global Crossing nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3103A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3103A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3103A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). National Access Long Distance's Response to Informal Complaint No. 04-S85934, received February 20, 2004. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3104A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3104A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3104A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against SBC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor SBC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3109A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3109A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3109A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3110A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3110A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3110A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 03-I0058103S, filed December 31, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3111A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3111A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3111A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3112A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3112A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3112A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3113A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3113A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3113A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3114A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3114A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3114A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3115A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3115A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3115A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3116A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3116A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3116A1.txt
  • MCI at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3117A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3117A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3117A1.txt
  • Sprint states that authorization was received and confirmed through third party verification. Sprint's verifier, however, failed to confirm that the person on the call is authorized to make the carrier change as required by our rules. We find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid by Complainant to Sprint. Complainant has the option of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3118A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3118A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3118A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3119A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3119A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3119A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint Response to Informal Complaint No. IC 04-S86437, received April 16, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3120A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3120A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3120A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3121A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3121A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3121A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3122A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3122A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3122A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3123A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3123A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3123A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3124A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3124A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3124A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3125A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3125A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3125A1.txt
  • VarTec at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither VarTec nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3126A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3126A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3126A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3128A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3128A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3128A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3130A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3130A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3130A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3131A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3131A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3131A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 03-S85594, filed January 22, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3132A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3132A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3132A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). IQ Telecom's Response to Informal Complaint No. IC-04-S85877, received April 21, 2004. See 47 C.F.R � 64.1130(b). See 47 C.F.R. � 64.1150(d). If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3133A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3133A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3133A1.txt
  • the time of the unauthorized change. 6. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Verizon IS GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Verizon may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3134A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3134A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3134A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sage's Response to Informal Complaint No. IC-04-S86034, received February 25, 2004. See 47 C.F.R. � 64.1150(d). See 47 C.F.R. � 64.1120(c)(2). See 47 C.F.R. �
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3135A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3135A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3135A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LCR Telecommunications, LLC. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor LCR Telecommunications, LLC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3138A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3138A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3138A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1130. See AT&T Corp. v. FCC, 323 F.3d 1081,1086 (DC Cir.2003). If a Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3139A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3139A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3139A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cavalier IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the unauthorized carrier nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3140A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3140A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3140A1.txt
  • party verifier, however, failed to obtain separate authorization for each service sold as required by our rules. We find that Cavalier has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Cavalier's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Cavalier's liability below. Pursuant to Section 64.1170(b) our rules, Cavalier must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Cavalier, along with copies of any telephone bills issued from Cavalier to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3141A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3141A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3141A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel's Response to Informal Complaint No. 03-S85215, received January 28, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3142A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3142A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3142A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). U.S. Telecom's Response to Informal Complaint No. 04-S86181, received April 5, 2004. See 47 C.F.R. � 64.1150(d). Federal Communications Commission DA 04-3142 Federal Communications Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3143A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3143A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3143A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3144A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3144A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3144A1.txt
  • of the unauthorized changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Bullseye ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorize carriers nor Bullseye may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3145A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3145A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3145A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against TeleUno ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and TeleUno may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3146A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3146A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3146A1.txt
  • party verifier, however, failed to obtain separate authorization for each service sold as required by our rules. We find that TeleUno has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that TeleUno's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss TeleUno's liability below. Pursuant to Section 64.1170(b) our rules, TeleUno must forward to Sprint an amount equal to 150% of all charges paid by the subscriber to TeleUno, along with copies of any telephone bills issued from TeleUno to the Complainant. Within ten days of receipt of this amount, Sprint shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3147A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3147A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3147A1.txt
  • failed to obtain authorization for Complainant's intraLATA service as required by our rules. We find that U.S. Telecom has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that U.S. Telecom's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss U.S. Telecom's liability below. 5. Pursuant to Section 64.1170(b) our rules, U.S. Telecom must forward to Ameritech an amount equal to 150% of all charges paid by the subscriber to U.S. Telecom. Therefore, U.S. Telecom must forward to Ameritech 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Ameritech shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3281A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3281A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3281A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LCR IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard Smith, Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3282A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3282A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3282A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LCR Telecommunications, LLC. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor LCR Telecommunications, LLC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard Smith, Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3283A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3283A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3283A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against National Access Long Distance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither TTE nor National Access Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard Smith,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3284A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3284A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3284A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC's Response to Informal Complaint No. IC-04-S85893, received February 4, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3285A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3285A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3285A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LCR Telecommunications, LLC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither American Long Lines nor LCR Telecommunications, LLC. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3287A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3287A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3287A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Budget Call Long Distance's Response to Informal Complaint No. 04-S86044, received May 20, 2004. If Complainant is unsatisfied with the resolution of this complaint, such
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3288A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3288A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3288A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Inc21 IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Inc21 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard D. Smith, Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3289A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3289A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3289A1.txt
  • to confirm that the subscriber may have one carrier for each service as required by our rules. We find that WALD has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that WALD's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss WALD's liability below. Pursuant to Section 64.1170(b) our rules, WALD must forward to Verizon & AT&T Complainant's telecommunications service provider carrier an amount equal to 150% of all charges paid by the subscriber to WALD. Therefore, WALD must forward to 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3290A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3290A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3290A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Z-Tel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither VarTec nor Z-Tel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard D. Smith, Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3291A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3291A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3291A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Qwest IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Qwest Telecommunications, may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard D. Smith, Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3292A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3292A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3292A1.txt
  • however, failed to obtain authorization separated authorization for each service sold as required by our rules. We find that TeleUno has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that TeleUno's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss TeleUno's liability below. 5. Pursuant to Section 64.1170(b) our rules, TeleUno must forward to SBC an amount equal to 150% of all charges paid by the subscriber to TeleUno. Therefore, TeleUno must forward to SBC 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, SBC shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3293A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3293A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3293A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Clear Choice IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor Clear Choice may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon released. FEDERAL COMMUNICATIONS COMMISSION Richard D. Smith, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3294A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3294A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3294A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3295A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3295A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3295A1.txt
  • of the unauthorized changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against 011 ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorize carriers nor 011 may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard D. Smith,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3296A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3296A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3296A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against NCT ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NCT may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard D. Smith, Chief Consumer Policy Division
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3297A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3297A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3297A1.txt
  • the unauthorized changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against INC 21 ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorize carrier nor INC 21 may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard D.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3298A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3298A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3298A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against LDCB ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier not LDCB may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard D. Smith,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3299A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3299A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3299A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against LDCB ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier not LDCB may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard D. Smith,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3300A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3300A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3300A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against 011 IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier not 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard D. Smith,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3307A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3307A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3307A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3308A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3308A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3308A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC 04-S86131, received March 2, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3309A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3309A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3309A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred Opex Communications nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard Smith, Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3310A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3310A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3310A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against New Century Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Southwestern Bell nor New Century Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard Smith,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3311A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3311A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3311A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard Smith, Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3312A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3312A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3312A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3313A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3313A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3313A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3314A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3314A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3314A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If a Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3315A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3315A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3315A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3340A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3340A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3340A1.txt
  • of the unauthorized changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Horizon ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorize carrier nor Horizon may pursue any collection against Complainants for those charges. APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 04-S86217 02/02/04 04/21/04 Sprint
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3341A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3341A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3341A1.txt
  • of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against New Rochelle ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier not New Rochelle may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard D.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3342A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3342A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3342A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against LDCB ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier not LDCB may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard D. Smith,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3361A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3361A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3361A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against SBC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor SBC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3362A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3362A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3362A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Tel West IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Qwest nor Tel West may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3363A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3363A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3363A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Aire Spring IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Southwestern Bell nor Aire Spring may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3364A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3364A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3364A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Nationwide's Response to Informal Complaint No. IC-04-S86943, received September 20, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3365A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3365A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3365A1.txt
  • not submit a third party verification recording or a letter of agency as required by our rules. We find that Main has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Main's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Main's liability below. Pursuant to Section 64.1170(b) our rules, Main must forward to SBC Complainant's telecommunications service provider carrier an amount equal to 150% of all charges paid by the subscriber to Main. Therefore, Main must forward to 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, SBC shall provide
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3366A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3366A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3366A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NCT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3367A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3367A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3367A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CBS's Response to Informal Complaint No. 04-S86418, received June 7, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3368A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3368A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3368A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against TNCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor TNCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3369A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3369A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3369A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LecStar IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither BellSouth nor LecStar may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3370A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3370A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3370A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Excel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3371A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3371A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3371A1.txt
  • Primus at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Pioneer IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Primus nor Pioneer may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3372A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3372A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3372A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Americatel's Response to Informal Complaint No. IC 04-S86615, received June 8, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3373A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3373A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3373A1.txt
  • to obtain separate authorization for each service sold as required by our rules. We find that U.S. Telecom has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that U.S. Telecom's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss U.S. Telecom's liability below. 5. Pursuant to Section 64.1170(b) our rules, U.S. Telecom must forward to IDT Corporation an amount equal to 150% of all charges paid by the subscriber to U.S. Telecom. Therefore, U.S. Telecom must forward to IDT Corporation 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, IDT Corporation
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3374A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3374A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3374A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of their complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3376A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3376A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3376A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Long Distance Consolidated Billing Co.'s Response to Informal Complaint No. 04-S85984, received March 2, 2004. See 47 C.F.R. � 64.1120. See 47 C.F.R. � 64.1150(d)
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3377A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3377A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3377A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3378A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3378A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3378A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 04-S000637S, received August 23, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3379A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3379A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3379A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3380A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3380A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3380A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3381A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3381A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3381A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3382A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3382A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3382A1.txt
  • of agency (LOA). Sprint's LOA, however, was not dated by the subscriber as required by our rules. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Sprint. Therefore, Sprint must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Sprint shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3383A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3383A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3383A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3384A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3384A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3384A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3385A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3385A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3385A1.txt
  • through signed letters of agency (LOAs). Sprint's LOAs, however, were not dated by the subscriber as required by our rules. Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainants' telecommunications service providers and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to the authorized carriers an amount equal to 150% of all charges paid by the subscriber to Sprint. According to the complaints, Sprint must forward to the authorized carriers the amounts, along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt of this amount, the authorized
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3386A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3386A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3386A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3387A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3387A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3387A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3390A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3390A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3390A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3391A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3391A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3391A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC Cir. 2003). If a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3392A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3392A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3392A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086 (DC Cir.2003). If a Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3393A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3393A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3393A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3395A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3395A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3395A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Excel ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Excel may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3396A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3396A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3396A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3399A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3399A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3399A1.txt
  • Qwest at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Qwest nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3400A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3400A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3400A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3401A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3401A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3401A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3402A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3402A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3402A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3403A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3403A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3403A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3404A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3404A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3404A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3405A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3405A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3405A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3406A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3406A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3406A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3407A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3407A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3407A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3410A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3410A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3410A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Lightyear Communications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and BellSouth nor Lightyear Communications, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3411A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3411A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3411A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OneLink Communications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and AT&T nor OneLink Communications, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3412A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3412A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3412A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). National Access Response to Informal Complaint No. IC-04-S86089, received April 13, 2004. See 47 C.F.R. � 64.1150(d). See 47 C.F.R. � 64.1120(c)(2). See 47 C.F.R.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3413A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3413A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3413A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against OneStar ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor OneStar may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3414A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3414A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3414A1.txt
  • by a Letter of Agency (LOA). The LOA, however, is not dated as required by our rules. We find that CTS has failed to produce clear and convincing evidence that Complainant authorized a carrier change Therefore, we find that CTS's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss CTS's liability below. Pursuant to Section 64.1170(b) our rules, CTS must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to CTS along with copies of any telephone bills issued from CTS to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3415A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3415A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3415A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC's Response to Informal Complaint No. 04-S000453S, received March 30, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3416A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3416A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3416A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LCR's Response to Informal Complaint No. IC-04-S86177, received June 25, 2004. See 47 C.F.R. � 64.1150(d). See 47 C.F.R. � 64.1120(c)(2). See 47 C.F.R. �
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3422A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3422A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3422A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard Smith, Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3423A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3423A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3423A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3424A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3424A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3424A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 04-S88254, received October 4, 2004. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086 (DC
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3425A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3425A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3425A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3426A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3426A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3426A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If a Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3427A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3427A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3427A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 04-S86182, received March 26, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3428A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3428A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3428A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. 04-S86234, received April 9, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3429A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3429A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3429A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC's Response to Informal Complaint No. 04-S86289, received April 12, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3430A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3430A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3430A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Primus Telecommunications, Inc.. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3431A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3431A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3431A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Long Distance Savings's Response to Informal Complaint No. 04-S86355, received April 5, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3432A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3432A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3432A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Cox 's Response to Informal Complaint No. 04-S86376, received April 7, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3433A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3433A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3433A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NET 's Response to Informal Complaint No. 04-S86510, received April 23, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3434A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3434A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3434A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Williams's Response to Informal Complaint No. IC-04-S86455, received April 28, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3435A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3435A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3435A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). New Access's Response to Informal Complaint No. IC-04-S86111, received June 4, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3436A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3436A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3436A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against OneLink ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and OneLink may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3437A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3437A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3437A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against USAT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Qwest nor USAT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3438A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3438A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3438A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Tralee's Response to Informal Complaint No. 04-S000714S, received September 25, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3439A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3439A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3439A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Ridley's Response to Informal Complaint No. 04-S86710, received May 26, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3440A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3440A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3440A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Main Street IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Main Street may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3441A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3441A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3441A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3448A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3448A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3448A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporations Response to Informal Complaint No. IC-03-S000283S, received December 4, 2003. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3450A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3450A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3450A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither the authorized carriers nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3451A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3451A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3451A1.txt
  • Sprint states they are unable to provide copies of the signed LOA for each Complainant as required by our rules. Sprint has failed to produce clear and convincing evidence that Complainants authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainants' telecommunications service providers and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to each Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Sprint, along with copies of any telephone bills issued from Sprint to the Complainant. Within ten days of receipt of this amount, Complainant's authorized carrier shall provide a refund or credit to the Complainant in the amount
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3452A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3452A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3452A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3453A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3453A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3453A1.txt
  • through signed letters of agency (LOAs). Sprint's LOAs, however, were not dated by the subscriber as required by our rules. Sprint has failed to produce clear and convincing evidence that Complainants authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainants' telecommunications service providers and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to the authorized carriers an amount equal to 150% of all charges paid by the subscriber to Sprint. According to the complaints, Sprint must forward to the authorized carriers the amounts, along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt of this amount, the authorized
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3460A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3460A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3460A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Comtech's Response to Informal Complaint No. IC 03-S85678, received March 31, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3461A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3461A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3461A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Matrix Corporation's, Response to Informal Complaint No. IC 04-S86058, received June 21, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3462A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3462A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3462A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NALD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and AT&T nor NALD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3463A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3463A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3463A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Bullseye IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor Bullseye may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3464A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3464A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3464A1.txt
  • of the unauthorized changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Bullseye ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorize carrier nor Bullseye may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3465A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3465A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3465A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against New Rochelle IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor New Rochelle may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3466A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3466A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3466A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against BNLD ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and BNLD may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3468A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3468A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3468A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global's Response to Informal Complaint No. 04-S86401, received April 7, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3469A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3469A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3469A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3471A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3471A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3471A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3484A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3484A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3484A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Ivantage's Response to Informal Complaint No. IC 04-S85897, received February 9, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3485A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3485A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3485A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NECC's Response to Informal Complaint No. 04-S85921, received February 10, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3486A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3486A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3486A1.txt
  • telephone service was mistakenly entered due to a clerical error by its sales representative. We find that National Access has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that National Access actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss National Access's liability below. Pursuant to Section 64.1170(b) our rules, National Access must forward to Sprint an amount equal to 150% of all charges paid by the subscriber to National Access along with copies of any telephone bills issued from National Access to the Complainant. Within ten days of receipt of this amount, Sprint shall provide a refund or credit to Complainant in the amount of 50% of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3487A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3487A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3487A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 04-S86032, received March 11, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3488A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3488A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3488A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. �1.1719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. Because Complainants' state has more than one LATA, in-state long distance could be interLATA. See 47 C.F.R. � 64.1150(d). If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3489A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3489A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3489A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against OneLink IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3490A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3490A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3490A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Global Teldata IS GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Southwestern Bell Telephone Company nor Global Teldata, Inc. may pursue any collections against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3525A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3525A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3525A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Globcom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Net895 nor Globcom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3526A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3526A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3526A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3527A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3527A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3527A1.txt
  • of the unauthorized changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Excel ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorize carrier nor Excel may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3528A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3528A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3528A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3537A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3537A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3537A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 03-S85847, received February 26, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3538A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3538A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3538A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3539A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3539A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3539A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither the authorized carriers nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3540A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3540A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3540A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither the authorized carriers nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3541A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3541A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3541A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3542A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3542A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3542A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3543A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3543A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3543A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3544A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3544A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3544A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3557A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3557A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3557A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3626A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3626A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3626A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CTS Long Distance's Response to Informal Complaint No. 04-S88295, received September 27, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3627A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3627A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3627A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC's Response to Informal Complaint No. 04-S87277, received July 9, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3628A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3628A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3628A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against New Rochelle IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor New Rochelle may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3629A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3629A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3629A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against SGC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor SGC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3630A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3630A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3630A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NALD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor NALD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3631A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3631A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3631A1.txt
  • responded on July 9, 2004. Qwest states that Complainant's telephone number was incorrectly entered into its database. We find that Qwest have failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Qwest's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Qwest's liability below. Pursuant to Section 64.1170(b) our rules, Qwest must forward to Sprint an amount equal to 150% of all charges paid by the subscriber to Qwest, along with copies of any telephone bills issued from Qwest to the Complainant. Within ten days of receipt of this amount, Sprint shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3632A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3632A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3632A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3633A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3633A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3633A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against IP ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and IP may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3634A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3634A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3634A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against NCT ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NCT may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3635A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3635A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3635A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Spectrotel ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Spectrotel may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3636A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3636A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3636A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3637A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3637A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3637A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3638A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3638A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3638A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3643A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3643A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3643A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. 04-S86580, received May 20, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3644A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3644A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3644A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). USAT's Response to Informal Complaint No. 04-S86320, received June 7, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3645A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3645A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3645A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel's Response to Informal Complaint No. 03-I0068828S, received December 22, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3711A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3711A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3711A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). New Century's Response to Informal Complaint No. IC-03-I0073652S, received February 19, 2004. See 47 C.F.R. � 64.1120(b), See 47 C.F.R. � 64.1150(d). If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3714A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3714A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3714A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No.03-S84491, September 5, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3715A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3715A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3715A1.txt
  • desired carrier at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint against Sprint Local IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3716A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3716A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3716A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3717A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3717A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3717A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3718A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3718A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3718A1.txt
  • at no cost to the subscriber. 6. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Verizon ARE GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carriers nor Verizon may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3719A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3719A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3719A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3720A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3720A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3720A1.txt
  • at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3721A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3721A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3721A1.txt
  • no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3722A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3722A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3722A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3723A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3723A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3723A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Tel West Communications, LLC's Response to Informal Complaint No. 04-S86843, filed June 1, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3724A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3724A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3724A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC Cir. 2003). If a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3725A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3725A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3725A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3726A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3726A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3726A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Southwestern Bell nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3727A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3727A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3727A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred Verizon nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3728A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3728A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3728A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3729A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3729A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3729A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3730A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3730A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3730A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Working Assets nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3731A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3731A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3731A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3732A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3732A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3732A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3733A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3733A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3733A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3734A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3734A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3734A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against V-3 Global , Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither KISS Long Distance nor V-3 Global, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3735A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3735A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3735A1.txt
  • June 22, 2004. Comcast admits that due to a clerical error, Complainant's intraLATA and interLATA were switched. We find that Comcast has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Comcast's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Comcast's liability below. Pursuant to Section 64.1170(b) our rules, Comcast must forward to NTT an amount equal to 150% of all charges paid by the subscriber to Comcast. Therefore, Comcast must forward to NTT 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, NTT shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3736A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3736A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3736A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Acceris Communications Corp.'s Response to Informal Complaint No. 04-S86678, filed June 17, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3737A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3737A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3737A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC Cir. 2003). If a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3738A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3738A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3738A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred Ameritech nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3739A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3739A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3739A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against SBC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WDT nor SBC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3740A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3740A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3740A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CTS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Verizon nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3741A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3741A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3741A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CTS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and World Discount nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3742A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3742A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3742A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against USAT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither IDT nor USAT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3743A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3743A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3743A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against SBC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Pioneer Telephone Company nor SBC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3744A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3744A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3744A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Matrix's Response to Informal Complaint No. 04-S87266, received June 29, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3745A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3745A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3745A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC Cir. 2003). If Complainant is unsatisfied with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3746A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3746A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3746A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VinaKom's Response to Informal Complaint No. IC-04-S86344, received April 14, 2004. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3747A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3747A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3747A1.txt
  • or third party verification(TPV) as proof of the authorization for the switches as required by our rules. We find that Ameritel has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Ameritel's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Ameritel's liability below. Pursuant to Section 64.1170(b) our rules, Ameritel must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Ameritel along with copies of any telephone bills issued from Ameritel to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3748A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3748A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3748A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Americatel's Response to Informal Complaint No. 04-S86106, received March 10, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3749A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3749A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3749A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. IC 04-S86215, received April 13, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3750A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3750A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3750A1.txt
  • April 12, 2004. LCR states that the Complainant's telephone service was mistakenly switched due to a clerical error. We find that LCR has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that LCR's actions resulted in authorized change in Complainant's telecommunications service provider and we discuss LCR's liability below. Pursuant to Section 64.1170(b) our rules, LCR must forward to Sprint an amount equal to 150% of all charges paid by the subscriber to LCR along with copies of any telephone bills issued from LCR to the Complainant. Within ten days of receipt of this amount, Sprint shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3751A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3751A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3751A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Coordinated Billing Services's Response to Informal Complaint No. 04-S86358, received April 20, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3752A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3752A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3752A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CenturyTel's Response to Informal Complaint No. 04-S86432, received April 20, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3753A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3753A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3753A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Cordia Communications's Response to Informal Complaint No. 04-S86478, received May 4, 2004. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3754A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3754A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3754A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LCR's Response to Informal Complaint No. IC-04-S86490, received April 14, 2004. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3755A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3755A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3755A1.txt
  • off the line once the three-way connection was established, as required by our rules We find that New Century has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that New Century's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss New Century's liability below. Pursuant to Section 64.1170(b) our rules, New Century must forward to SBC an amount equal to 150% of all charges paid by the subscriber to New Century along with copies of any telephone bills issued from New Century to the Complainant. Within ten days of receipt of this amount, SBC shall provide a refund or credit to Complainant in the amount of 50% of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3756A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3756A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3756A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against New Century IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3757A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3757A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3757A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). OneLink's Response to Informal Complaint No. 04-S000389S, May 21, 2004. See 47 C.F.R. � 64.1150(d) If Complainant is unsatisfied with the resolution of this complaint,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3758A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3758A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3758A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CallWave's Response to Informal Complaint No. 04-S000680S, received August 9, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3759A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3759A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3759A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. IC 04-S86721, received June 16, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3760A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3760A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3760A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Advantage Telecommunications Corp.'s Response to Informal Complaint No. 04-S86915, filed June 9, 2004. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3761A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3761A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3761A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither BellSouth Long Distance nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3762A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3762A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3762A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 04-S000546S, received May 27, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3763A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3763A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3763A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and MCI nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3764A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3764A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3764A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 04-S86463, received August 26, 2004. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3765A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3765A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3765A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 04-I0098905S, received July 21, 2004. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3766A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3766A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3766A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 04-G55133S, filed October 22, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3767A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3767A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3767A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC Cir. 2003). If a
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  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3769A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3769A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3769A1.txt
  • Isterra at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Isterra nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard Smith, Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3770A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3770A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3770A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3771A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3771A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3771A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 04-S87238, received July 29, 2004. See 47 C.F.R. � 64.1120. See MCI Corp. v. FCC, 323 F.3d 1081, 1086
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3772A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3772A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3772A1.txt
  • IDT at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither IDT nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3773A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3773A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3773A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3774A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3774A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3774A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See MCI Corp. v. FCC, 323 F.3d 1081, 1086 (DC Cir. 2003). If a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3775A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3775A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3775A1.txt
  • Primus at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Primus nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard Smith, Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3776A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3776A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3776A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 04-S88200,October 8, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3777A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3777A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3777A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3778A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3778A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3778A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither the authorized carriers nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3779A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3779A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3779A1.txt
  • Sprint states they are unable to provide copies of the signed LOA for each Complainant as required by our rules. Sprint has failed to produce clear and convincing evidence that Complainants authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainants' telecommunications service providers and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to each Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Sprint, along with copies of any telephone bills issued from Sprint to the Complainant. Within ten days of receipt of this amount, Complainant's authorized carrier shall provide a refund or credit to the Complainant in the amount
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3780A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3780A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3780A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3781A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3781A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3781A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3782A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3782A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3782A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3783A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3783A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3783A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3822A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3822A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3822A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither the authorized carriers nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard Smith, Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3823A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3823A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3823A1.txt
  • through signed letters of agency (LOAs). Sprint's LOAs, however, were not dated by the subscribers as required by our rules. Sprint has failed to produce clear and convincing evidence that Complainants authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainants' telecommunications service providers and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to the authorized carriers an amount equal to 150% of all charges paid by each subscriber to Sprint. According to the complaints, Sprint must forward to the authorized carriers the amounts, along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt of this amount, the authorized
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3841A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3841A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3841A1.txt
  • and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, Third Order on Reconsideration, CC Docket No. 94-129, FCC 03-42, 18 FCC Rcd 5099 (rel. March 17, 2003) (Third Order on Reconsideration). See OMB No. 3060-0787. These information collection requirements relate to mandatory reporting requirements which apply to Local Exchange Carriers. See 47 CFR Sections 64.1120 (c)(3)(iii), 64.1130(j), 64.1150(b), 64.1160(g), 64.1170(g), 64.1180 regarding the requirements concerning local exchange carrier verification of inbound carrier changes, and certifications to exempt carriers from the drop-off requirement. As stated in the Third Order on Reconsideration, the effective date of these approved rules is the date notice of the OMB approval is published in the Federal Register. For further information, contact David Marks or Kelli Farmer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3846A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3846A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3846A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No.03-S85034, received October 13, 2003. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3847A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3847A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3847A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Vartec Telecom, Inc.'s Response to Informal Complaint No.03-I0072306S, received January 15, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3853A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3853A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3853A1.txt
  • no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3854A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3854A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3854A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC 's Response to Informal Complaint No. 04-S86198, received March 24, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3855A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3855A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3855A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WilTel's Response to Informal Complaint No. 04-S86153, received March 15, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3858A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3858A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3858A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Lightyear's Response to Informal Complaint No. 04-S86053, received March 8, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3863A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3863A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3863A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC 04-S86059, filed March 15, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3924A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3924A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3924A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with the Commission pursuant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3925A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3925A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3925A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of their complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3926A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3926A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3926A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3927A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3927A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3927A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086 (DC Cir.2003). If a Complainant is unsatisfied with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3928A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3928A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3928A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If a Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3929A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3929A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3929A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Quasar IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Quasar may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3930A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3930A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3930A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3931A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3931A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3931A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LCR's Response to Informal Complaint No. 04-S000392S, March 15, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3932A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3932A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3932A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LCR's Response to Informal Complaint No. 04-S85910, February 20, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3933A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3933A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3933A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LCR's Response to Informal Complaint No. 04-S85970, received February 20, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3934A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3934A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3934A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LCR's Response to Informal Complaint No. 04-S86041, received April 7, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3935A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3935A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3935A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LCR's Response to Informal Complaint No. 04-S86481, received May 10, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3936A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3936A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3936A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LCR's Response to Informal Complaint No. 04-S6537, received July 12, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3937A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3937A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3937A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3938A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3938A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3938A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. Advantages verifier confirmed the switch for ``in state'' long distance and ``state to state'' long distance. As each complainants'
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3939A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3939A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3939A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Advantage Telecommunications Corp. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3940A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3940A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3940A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Clear World IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Global Crossing nor Clear World may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3941A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3941A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3941A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Horizon's Response to Informal Complaint No. 04-S85900, received February 26, 2004. See 47 C.F.R. � 64.1150(d), 64.1120(c)(3)(iii). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3942A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3942A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3942A1.txt
  • party verification as proof of the authorization for the switch as required by our rules. We find that CenturyTel has failed to produced clear and convincing evidence of a valid authorized carrier change by Complainant. Therefore, we find that CenturyTel's actions resulted in an authorized change in Complainant's telecommunications service provider and we discuss CenturyTel's liability below. Pursuant to Section 64.1170(b) our rules, CenturyTel must forward to MCI an amount equal to 150% of all charges paid by the subscriber to CenturyTel along with copies of any telephone bills issued from CenturyTel to the Complainant. Within ten days of receipt of this amount, MCI shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3943A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3943A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3943A1.txt
  • carrier at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against America Net IS GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Verizon nor ANL may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3949A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3949A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3949A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). New Access Communications's Response to Informal Complaint No. IC 03-I00056599S, received December 18, 2003. If Complainant is unsatisfied with the resolution of its complaint, Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3950A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3950A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3950A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cierra Network IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither authorized carrier nor Cierra Network may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3951A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3951A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3951A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Allegiance Telecom, Inc.'s Response to Informal Complaint IC 03-S82130, filed February 17, 2003. See 47 C.F.R. � 64.1130. See AT&T Corp. v. FCC, 323 F.3d
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3952A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3952A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3952A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel Telecommunications Corp.'s Response to Informal Complaint No. 034-S85396, filed December 16, 2003. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3953A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3953A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3953A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ARBOS Communications, Inc.'s Response to Informal Complaint No. 02-S73096, filed April 7, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3954A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3954A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3954A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Universal Broadband Communications, Inc.'s Response to Informal Complaint No.02-S80379, received October 4, 2002. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3955A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3955A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3955A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against National Access Long Distance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NALD nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3956A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3956A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3956A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BullsEye Telecom, Inc.'s Response to Informal Complaint No. 03-S85435, received December 16, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3957A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3957A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3957A1.txt
  • its responses that the switches occurred as the result of clerical errors on the part of its sales representatives. We find that LCR has failed to produce clear and convincing evidence that Complainants authorized carrier changes. Therefore, we find that LCR's actions resulted in unauthorized changes in Complainants' telecommunications service providers and we discuss LCR's liability below. Pursuant to Section 64.1170(b) our rules, LCR must forward to the authorized carriers an amount equal to 150% of all charges paid by the subscriber to LCR. According to the complaints, LCR must forward to the authorized carriers the amounts, along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt of this amount, the authorized
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3958A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3958A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3958A1.txt
  • unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against LCR Telecommunications, LLC ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and LCR may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3959A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3959A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3959A1.txt
  • at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3960A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3960A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3960A1.txt
  • at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3961A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3961A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3961A1.txt
  • at no cost to the subscriber. 6. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against SBC ARE GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carriers nor SBC may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3962A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3962A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3962A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3963A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3963A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3963A1.txt
  • no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cox Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor Cox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3964A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3964A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3964A1.txt
  • responded on November 17, 2004. Cox admits that it mistakenly switched Complainant's long distance service to Sprint. We find that Cox has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Cox's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Cox's liability below. Pursuant to Section 64.1170(b) our rules, Cox must forward to MCI an amount equal to 150% of all charges paid by the subscriber to Cox. Therefore, Cox must forward to MCI 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, MCI shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3965A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3965A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3965A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3966A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3966A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3966A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3967A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3967A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3967A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 04-S88578, received November 17, 2004. See 47 C.F.R. � 64.1120. See MCI Corp. v. FCC, 323 F.3d 1081, 1086
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3968A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3968A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3968A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 04-S88400, October 8, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3969A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3969A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3969A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither the authorized carriers nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3970A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3970A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3970A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3971A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3971A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3971A1.txt
  • of agency (LOA). Sprint's LOA, however, was not dated by the subscriber as required by our rules. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Sprint. Therefore, Sprint must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Sprint shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3972A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3972A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3972A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither the authorized carriers nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3973A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3973A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3973A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3974A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3974A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3974A1.txt
  • through signed letters of agency (LOAs). Sprint's LOAs, however, were not dated by the subscribers as required by our rules. Sprint has failed to produce clear and convincing evidence that Complainants authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainants' telecommunications service providers and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to the authorized carriers an amount equal to 150% of all charges paid by each subscriber to Sprint. According to the complaints, Sprint must forward to the authorized carriers the amounts, along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt of this amount, the authorized
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3975A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3975A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3975A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. IC-04-S88271, received October 1, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3976A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3976A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3976A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3992A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3992A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3992A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Advantage's Response to Informal Complaint No. IC 03-S84142, received August 19, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3994A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3994A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3994A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Americatel's Response to Informal Complaint No. 04-S86356, received April 23, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3995A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3995A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3995A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC's Response to Informal Complaint No. 04-S86439, received April 27, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3999A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3999A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3999A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4000A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4000A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4000A1.txt
  • responded on December 8, 2004. Sprint admits that it mistakenly changed complainant's long distance service to AT&T. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to MCI an amount equal to 150% of all charges paid by the subscriber to Sprint. Therefore, Sprint must forward to MCI 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, MCI shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4001A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4001A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4001A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global Crossing Telecommunications, Inc.'s Response to Informal Complaint No. 03-S83439, filed June 18, 2004. See 47 C.F.R. � 64.1130. See AT&T Corp. v. FCC, 323
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4002A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4002A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4002A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Advantage Telecommunications Corp.'s Response to Informal Complaint No. 03-S84878, filed December 5, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4003A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4003A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4003A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T Corporation nor Adelphia Communications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4014A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4014A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4014A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LCR Telecommunications, LLC's Response to Informal Complaint No. 04-I0091075S, received July 13, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4015A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4015A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4015A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Americatel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T Communcations, Inc. nor Americatel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4016A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4016A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4016A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sage's Response to Informal Complaint No. 04-S87342, received July 6, 2004. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4017A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4017A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4017A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4018A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4018A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4018A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CTS's Response to Informal Complaint No. 04-S86153, received March 9, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4019A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4019A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4019A1.txt
  • of the unauthorized changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Cavalier ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorize carrier nor Cavalier may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4020A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4020A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4020A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4024A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4024A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4024A1.txt
  • confirm that the consumer on the recording was authorized to make the switch as required by our rules. We find that ATC has failed to produce clear and convincing evidence of an authorized carrier change. Therefore, we find that ATC's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss ATC's liability below. Pursuant to Section 64.1170(b) our rules, ATC must forward to Birch an amount equal to 150% of all charges paid by the subscriber to ATC. Therefore, ATC must forward to Birch 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Birch shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4038A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4038A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4038A1.txt
  • notice. BUI, however, failed to include the rates, terms and conditions of service on its notice. We find that BUI has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that BUI's actions resulted in an unauthorized change in Complainant's long distance service provider and we discuss BUI's liability below. Pursuant to Section 64.1170(b) our rules, BUI must forward to Touch America an amount equal to 150% of all charges paid by the subscriber to Touch America. Therefore, BUI must forward to Touch America 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, BUI shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4039A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4039A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4039A1.txt
  • 2004. AT&T admits in its response that it mistakenly switched the Complainant's long distance service to AT&T. We find that AT&T has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that AT&T's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss AT&T's liability below. Pursuant to Section 64.1170(b) our rules, AT&T must forward to Broadwing an amount equal to 150% of all charges paid by the subscriber to AT&T. Therefore, AT&T must forward to Broadwing 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Broadwing shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4040A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4040A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4040A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR Telecommunications, LLC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Southwestern Bell Telephone Company nor LCR Telecommunications, LLC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4041A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4041A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4041A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). KTNT Communications's Response to Informal Complaint No. IC 04-S86606, received May 17, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4042A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4042A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4042A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-450A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-450A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-450A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Lightyear IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor Lightyear may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-451A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-451A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-451A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against 011 IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-452A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-452A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-452A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDA's Response to Informal Complaint No. IC 03-S84696, received September 22, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-453A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-453A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-453A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Primus IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-454A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-454A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-454A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VarTec's Response to Informal Complaint No. IC 03-S85054, received December 3, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-455A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-455A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-455A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Comcast's Response to Informal Complaint No. IC 02-S81403, received July 15, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-456A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-456A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-456A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against International IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor International may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-457A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-457A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-457A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). IQ's Response to Informal Complaint No. IC 03-S83796, received July 2, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-467A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-467A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-467A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-468A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-468A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-468A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-469A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-469A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-469A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-470A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-470A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-470A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(b) of the Commission's rules, 47 C.F.R. � 64.1170(b), that Sprint must forward to AT&T an amount equal to 150% of all charges paid by the subscriber along with copies of any telephone bills issued from Sprint to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-471A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-471A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-471A1.txt
  • verifier, however, failed to obtain a separate authorization for each service sold as required by our rules. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Sprint. Therefore, Sprint must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-472A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-472A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-472A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-473A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-473A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-473A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-474A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-474A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-474A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-475A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-475A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-475A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-477A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-477A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-477A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. IC 03-I0056283S, October 7, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-478A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-478A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-478A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-479A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-479A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-479A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S77174, December 10, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-480A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-480A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-480A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S71485, June 11, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-481A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-481A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-481A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-482A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-482A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-482A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. XXXXXXXXX, (date filed). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-484A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-484A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-484A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-485A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-485A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-485A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. 47 U.S.C. � 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-486A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-486A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-486A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S71635, June 11, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-487A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-487A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-487A1.txt
  • not provide a letter of agency or third party verification tape as required by our rules. We find that WorldCom has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that WorldCom's actions resulted in an unauthorized change in Complainant's long distance service provider and we discuss WorldCom's liability below. Pursuant to Section 64.1170(b) our rules, WorldCom must forward to WorldCom an amount equal to 150% of all charges paid by the subscriber to WorldCom. Therefore, WorldCom must forward to WorldCom 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, WorldCom shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-488A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-488A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-488A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S81885, February 13, 2003. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-489A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-489A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-489A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. IC 02-S79039, 13, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this complaint,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-490A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-490A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-490A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S70805. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-491A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-491A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-491A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with the Commission pursuant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-492A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-492A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-492A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-493A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-493A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-493A1.txt
  • any evidence of a valid authorization to change Complainant's intraLATA toll service as required by our rules. We find that WorldCom has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that WorldCom's actions resulted in an unauthorized change in Complainant's intraLATA toll provider and we discuss WorldCom's liability below. Pursuant to Section 64.1170(b) our rules, WorldCom must forward to Southwestern Bell an amount equal to 150% of all charges paid by the subscriber to WorldCom. Therefore, WorldCom must forward to Southwestern Bell 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Southwestern Bell shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-494A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-494A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-494A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-495A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-495A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-495A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with the Commission pursuant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-496A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-496A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-496A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with the Commission pursuant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-497A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-497A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-497A1.txt
  • WorldCom states that it cannot produce a third party verification tape due to a systems malfunction. We find that WorldCom has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that WorldCom's actions resulted in an unauthorized change in Complainant's long distance service provider and we discuss WorldCom's liability below. Pursuant to Section 64.1170(b) our rules, WorldCom must forward to Sprint an amount equal to 150% of all charges paid by the subscriber to WorldCom. Therefore, WorldCom must forward to Sprint 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Sprint shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-498A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-498A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-498A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with the Commission pursuant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-499A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-499A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-499A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-505A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-505A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-505A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S76405, August 22, 2003. Federal Communications Commission DA 04-505 Federal Communications Commission DA 04-505 ' y � � �
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-506A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-506A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-506A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Ess.com's Response to Informal Complaint No. 03-S82611, August 4, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-507A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-507A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-507A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel's Response to Informal Complaint No. 03-S84896, October 7, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-508A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-508A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-508A1.txt
  • through third party verification. OneLink's verifier, however, failed to obtain separate authorizations for each service sold as required by our rules. OneLink has failed to produce clear and convincing evidence that Complainants authorized a carrier change. Therefore, we find that OneLink's actions resulted in unauthorized changes in Complainants' telecommunications service providers and we discuss OneLink's liability below. Pursuant to Section 64.1170(b) our rules, OneLink must forward to the relevant authorized carriers an amount equal to 150% of all charges paid by the relevant subscriber to OneLink. OneLink must forward to the relevant authorized carriers the amounts, along with copies of any telephone bills issued from OneLink to the Complainants. Within ten days of receipt of this amount, the relevant authorized carriers
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-509A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-509A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-509A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Private's Response to Informal Complaint No. 02-S81623, February 5, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-510A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-510A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-510A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VarTec's Response to Informal Complaint No. 03-S85432, December 30, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-511A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-511A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-511A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NBWC's Response to Informal Complaint No. 03-S82267, January 14, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-512A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-512A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-512A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Bullseye's Response to Informal Complaint No. 03-I0057185S, November 4, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-513A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-513A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-513A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither CenturyTel nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-514A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-514A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-514A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Integretel's Response to Informal Complaint No. 03-S82708, March 19, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-515A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-515A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-515A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Integretel's Response to Informal Complaint No. 02-S81978, March 19, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-516A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-516A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-516A1.txt
  • of each unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Universal ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carriers nor Universal pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-517A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-517A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-517A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against LDCB ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier not LDCB may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-518A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-518A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-518A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against LCR ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier not LCR may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-519A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-519A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-519A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against International IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor International may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-520A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-520A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-520A1.txt
  • through third party verification. OneLink's verifier, however, failed to obtain separate authorizations for each service sold as required by our rules. OneLink has failed to produce clear and convincing evidence that Complainants authorized a carrier change. Therefore, we find that OneLink's actions resulted in unauthorized changes in Complainants' telecommunications service providers and we discuss OneLink's liability below. Pursuant to Section 64.1170(b) our rules, OneLink must forward to the relevant authorized carriers an amount equal to 150% of all charges paid by the relevant subscriber to OneLink. OneLink must forward to the relevant authorized carriers the amounts, along with copies of any telephone bills issued from OneLink to the Complainants. Within ten days of receipt of this amount, the relevant authorized carriers
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-521A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-521A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-521A1.txt
  • of each unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against WCSS ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carriers nor WCSS pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-522A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-522A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-522A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NOL's Response to Informal Complaint No. 02-S81656, January 7, 2003. Federal Communications Commission DA 04-522 Federal Communications Commission DA 04-522 �@��� ] � � �
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-528A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-528A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-528A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, Complainant may file a formal complaint with the Commission pursuant to
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-529A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-529A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-529A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-530A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-530A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-530A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-531A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-531A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-531A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-532A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-532A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-532A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-533A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-533A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-533A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086 (DC Cir.2003). (continued....) Federal Communications Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-534A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-534A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-534A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against American Telecommunications Systems, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Worldcom nor American Telecommunications Systems, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-535A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-535A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-535A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Total Call International, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Worldcom nor Total Call International, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-536A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-536A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-536A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Vartec Telecom, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Vartec Telecom, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-537A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-537A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-537A1.txt
  • unauthorized change of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against PromiseVision Technology, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and PromiseVision Technology, Inc. may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-538A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-538A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-538A1.txt
  • failed to obtain separate authorizations for each service sold as required by our rules. We find that One Link has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that One Link's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss One Link's liability below. Pursuant to Section 64.1170(b) our rules, One Link must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to One Link. Therefore, One Link must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-539A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-539A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-539A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Long Distance Savings. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor Long Distance Savings may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-552A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-552A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-552A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC Long Distance's Response to Informal Complaint No. IC 03-S85222, June 24, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-553A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-553A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-553A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NALD's Response to Informal Complaint No. 03-S85304, December 9, 2003. NALD's Response to Informal Complaint No. 03-S85304, December 9, 2003. If Complainant is unsatisfied with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-554A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-554A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-554A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ADST IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-555A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-555A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-555A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Global IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Southwestern Bell Telephone Company nor Global may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-556A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-556A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-556A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). McLeod's Response to Informal Complaint No. 02-S67594, April 1, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-557A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-557A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-557A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Globalinx's Response to Informal Complaint No. IC 02-S80225, July 1, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-558A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-558A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-558A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NECC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Primo nor NECC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-559A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-559A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-559A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Lucky Dog's Response to Informal Complaint No. 03-S852668, December 9, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-560A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-560A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-560A1.txt
  • 2003. AllTel did not submit a third party verification or letter of agency required by our rules. We find that AllTel has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that AllTel's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss AllTel's liability below. Pursuant to Section 64.1170(b) our rules, AllTel must forward to WorldCom Complainant's local exchange carrier an amount equal to 150% of all charges paid by the subscriber to AllTel. Therefore, AllTel must forward to 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, WorldCom shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-561A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-561A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-561A1.txt
  • the unauthorized change. 6. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Primus Corporation IS GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Primus may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-562A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-562A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-562A1.txt
  • the person on the call was authorized to make the carrier changes, as required by our rules. We find that Yestel has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Yestel's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Yestel's liability below. Pursuant to Section 64.1170(b) our rules, Yestel must forward to Verizon Complainant's local exchange carrier an amount equal to 150% of all charges paid by the subscriber to Yestel. Therefore, Yestel must forward to 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-563A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-563A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-563A1.txt
  • 9, 2003. LCR admits that it switched the Complainant's telecommunications service provider due to a clerical error. We find that LCR has failed to produce clear and convincing evidence that Complainant authorized those carrier changes. Therefore, we find that LCR's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss LCR's liability below. Pursuant to Section 64.1170(b) our rules, LCR must forward to Verizon Complainant's local exchange carrier an amount equal to 150% of all charges paid by the subscriber to LCR. Therefore, LCR must forward to 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-571A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-571A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-571A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Vox Response to Informal Complaint No. IC-01-S64337, April 5, 2001. See 47 C.F.R. � 64.1130(e)(4). See 47 C.F.R. � 64.1150(d). (continued....) Federal Communications Commission DA
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-638A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-638A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-638A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 03-S82710, April 18, 2003. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-639A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-639A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-639A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S71441, June 10, 2002. (continued....) Federal Communications Commission DA 04-639 Federal Communications Commission DA 04-639 �@��� @& ` �
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-640A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-640A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-640A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S79486, October 10, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-641A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-641A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-641A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No.02-S80142, December 30, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-642A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-642A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-642A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. IC 02-S67607, March 28, 2002. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086 (DC
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-643A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-643A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-643A1.txt
  • toll and long distance service was switched due to a data entry error. We find that WorldCom has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that WorldCom's actions resulted in an unauthorized change in Complainant's intraLATA toll and long distance service provider(s) and we discuss WorldCom's liability below. Pursuant to Section 64.1170(b) our rules, WorldCom must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to WorldCom. Therefore, WorldCom must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-644A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-644A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-644A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S77192, December 4, 2002. (continued....) Federal Communications Commission DA 04-644 Federal Communications Commission DA 04-644 @& 5 � w
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-645A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-645A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-645A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. (continued....) Federal Communications Commission DA 04-645 Federal Communications Commission DA 04-645 ��������������������٨����������-��������������������� @& j (c) ixZ �
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  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 03-S82783, April 24, 2003. (continued....) Federal Communications Commission DA 04-646 Federal Communications Commission DA 04-646 @& 9 � H
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-647A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-647A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-647A1.txt
  • third party verifier failed to obtain separate authorizations for each service sold as required by our rules. We find that WorldCom has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that WorldCom's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss WorldCom's liability below. Pursuant to Section 64.1170(b) our rules, WorldCom must forward to Complainant's authorzied carrier an amount equal to 150% of all charges paid by the subscriber to WorldCom. Therefore, WorldCom must forward to Complainant's authorzied carrier150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Complainant's authorzied carrier shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-648A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-648A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-648A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 03-S84893, October r30, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-649A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-649A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-649A1.txt
  • obtain authorization to change Complainant's intraLATA toll provider as required by our rules. We find that Advantage has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Advantage's actions resulted in an unauthorized change in Complainant's intraLATA toll and long distance service providers and we discuss Advantage's liability below. Pursuant to Section 64.1170(b) our rules, Advantage must forward to Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Advantage. Therefore, Advantage must forward to Complainant's authorized carrier150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Complainant's authorized carrier shall
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-650A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-650A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-650A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S80710, January 16, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-651A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-651A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-651A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S69238, April 30, 2002. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-652A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-652A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-652A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-653A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-653A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-653A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-654A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-654A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-654A1.txt
  • verifier, failed to obtain authorization to change Complainant's long distance service as required by our rules. We find that WorldCom has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that WorldCom's actions resulted in an unauthorized change in Complainant's long distance service provider and we discuss WorldCom's liability below. Pursuant to Section 64.1170(b) our rules, WorldCom must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to WorldCom. Therefore, WorldCom must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-661A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-661A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-661A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint Response to Informal Complaint No. IC-01-S62284, October 30, 2001. See 47 C.F.R. � 64.1130(c). See 47 C.F.R. � 64.1150(d). See id. See Petition for
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-662A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-662A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-662A1.txt
  • refund any money to the consumer. Consistent with Section 64.1150 of the Commission's rules, the notice instructs the carrier to remove charges from the bill until a determination can be made as to whether an unauthorized change occurred. The Commission's unauthorized carrier change liability rules do not require an unauthorized carrier to directly reimburse a consumer. As 47 C.F.R. � 64.1170 states, if a customer pays an unauthorized carrier, the unauthorized carrier must reimburse the authorized carrier (who was deprived of revenue from the Complainant due to the slam). The authorized carrier then uses a portion of this money to reimburse the slammed consumer that has paid money to the unauthorized carrier. As the Commission found in the Third Order on
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-663A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-663A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-663A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Petition for Reconsideration of United Systems Access Telecom, Inc. (filed May 28, 2003) at p. 4; Petition for Reconsideration of United Systems Access Telecom,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-664A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-664A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-664A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Petition for Reconsideration of American Phone Services Corp. (filed January 12, 2004) at p. 1. See Third Order on Reconsideration at � 40. See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-665A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-665A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-665A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Americatel Response to Informal Complaint No. IC 02-S77196, August 6, 2002. See 47 C.F.R. � 64.1150(d). See Petition for Reconsideration of Americatel (filed December 12,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-801A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-801A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-801A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC Long Distance's Response to Informal Complaint No. 03-S000248S, October 13, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-802A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-802A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-802A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If Complainants are unsatisfied with the resolution of their complaints, Complainants may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-803A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-803A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-803A1.txt
  • party verifier, however, failed to obtain separate authorizations for each service sold as required by our rules. We find that NCT has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that NCT's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss NCT's liability below. Pursuant to Section 64.1170(b) our rules, NCT must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to NCT, along with copies of any telephone bills issued from NCT to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-804A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-804A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-804A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ClearWorld's Response to Informal Complaint No. 03-B0022373, December 4, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-805A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-805A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-805A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global's Response to Informal Complaint No. IC 03-S84218, August 20, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-806A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-806A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-806A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OTC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor OTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-807A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-807A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-807A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ADST IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-808A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-808A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-808A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NALD Long Distance's Response to Informal Complaint No. 03-S85822, February 10, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-809A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-809A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-809A1.txt
  • time of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Southwestern Bell nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-80A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-80A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-80A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against BetterWorld IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor BetterWorld may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-810A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-810A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-810A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Lucky Dog's Response to Informal Complaint No. 03-S857398, February 14, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-811A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-811A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-811A1.txt
  • and ADST responded. ADST however, failed to provide a third party verification tape or letter of agency as required by our rules. ADST has failed to produce clear and convincing evidence that Complainants authorized carrier changes. Therefore, we find that ADST's actions resulted in unauthorized changes in Complainants' telecommunications service providers and we discuss ADST's liability below. Pursuant to Section 64.1170(b) our rules, ADST must forward to the authorized carriers an amount equal to 150% of all charges paid by the subscriber to ADST. According to the complaints, ADST must forward to the authorized carriers the amounts, along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt of this amount, the authorized
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-812A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-812A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-812A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against ADST ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carriers nor ADST may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-813A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-813A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-813A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Globalcom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Net895 nor Globalcom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-816A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-816A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-816A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Broadwing's Response to Informal Complaint No. IC 02-S76386, received July 17, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-817A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-817A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-817A1.txt
  • not contain the Complainant's address and each telephone number to be switched, as required by our rules. We find that CCS has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that CCS's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss CCS's liability below. Pursuant to Section 64.1170(b) our rules, CCS must forward to ATG/PATLIVE an amount equal to 150% of all charges paid by the subscriber to CCS. Therefore, CCS must forward to ATG/PATLIVE 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, ATG/PATLIVE shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-818A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-818A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-818A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Clearworld IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor Clearworld may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-819A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-819A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-819A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Xspedius IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Global Crossing nor Xspedius may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-81A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-81A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-81A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDCB IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-820A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-820A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-820A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Comcast's Response to Informal Complaint No. IC 03-S84124, received July 21, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-821A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-821A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-821A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-822A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-822A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-822A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Vox IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Vox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-823A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-823A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-823A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Clearworld's Response to Informal Complaint No. IC 03-S85303, received December 19, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-824A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-824A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-824A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Lightyear's Response to Informal Complaint No. IC 03-S85420, received December 23, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-825A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-825A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-825A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against LCR ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor LCR may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-826A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-826A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-826A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BCLD's Response to Informal Complaint No. IC 03-S82624, received April 1, 2003. See Verizon's Response received on June 13, 2003. If Complainant is unsatisfied with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-827A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-827A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-827A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Lightyear IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor Lightyear may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-829A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-829A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-829A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Spectrotel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Spectrotel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-82A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-82A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-82A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AllTel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor AllTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-830A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-830A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-830A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-831A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-831A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-831A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Comcast's Response to Informal Complaint No. IC 03-S85235, received November 26, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-832A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-832A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-832A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. IC 03-S85638, received December 29, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-833A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-833A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-833A1.txt
  • OneLink's verifier, however, failed to obtain separate authorizations for each service sold, as required by our rules. We find that OneLink has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that OneLink's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss OneLink's liability below. Pursuant to Section 64.1170(b) our rules, OneLink must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to OneLink. Therefore, OneLink must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-834A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-834A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-834A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NECC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WDT nor NECC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-835A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-835A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-835A1.txt
  • Allegiance's LOA, however, does not contain each telephone number to be switched, as required by our rules. We find that Allegiance has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Allegiance's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Allegiance's liability below. Pursuant to Section 64.1170(b) our rules, Allegiance must forward to Sprint an amount equal to 150% of all charges paid by the subscriber to Allegiance. Therefore, Allegiance must forward to Sprint 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Sprint shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-836A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-836A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-836A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Winstar IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Broadwing nor Winstar may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-837A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-837A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-837A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OTC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither ComLogic, Inc. nor OTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-838A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-838A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-838A1.txt
  • LifeLine did not submit a third party verification or letter of agency, as required by our rules. We find that LifeLine has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that LifeLine's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss LifeLine's liability below. Pursuant to Section 64.1170(b) our rules, LifeLine must forward to Comcast an amount equal to 150% of all charges paid by the subscriber to LifeLine. Therefore, LifeLine must forward to Comcast 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Comcast shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-839A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-839A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-839A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CBS's Response to Informal Complaint No. IC 03-S85775, received January 14, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-83A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-83A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-83A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Globcom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither NET nor Globcom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-840A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-840A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-840A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OneLink IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-841A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-841A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-841A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CBS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Powercom nor CBS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-842A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-842A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-842A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cierracom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Cierracom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-843A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-843A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-843A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor LDA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-844A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-844A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-844A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. IC 03-S85049, received November 18, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-845A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-845A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-845A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). RSL's Response to Informal Complaint No. IC 02-S79510, received September 18, 2002. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-848A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-848A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-848A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Allegiance's Response to Informal Complaint No. 03-S84724, October 3, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-849A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-849A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-849A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Z-Tel's Response to Informal Complaint No. IC 03-S84234, August 6, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-84A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-84A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-84A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OTC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor OTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-850A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-850A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-850A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). PowerNet's Response to Informal Complaint No. IC 02-S80269, September 4, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-851A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-851A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-851A1.txt
  • processed. Vox's letter of authorization, however, failed to contain an electronic signature, as required by our rules. We find that Vox has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Vox's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Vox's liability below. Pursuant to Section 64.1170(b) our rules, Vox must forward to AT&T (AT&T) Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Vox. Therefore, Vox must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-852A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-852A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-852A1.txt
  • of the change in service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Total Call IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Total Call may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-853A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-853A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-853A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against OneLink ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and OneLink may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-854A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-854A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-854A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Telecom USA's Response to Informal Complaint No. 03-I0079443S, March 3, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-855A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-855A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-855A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VarTec's Response to Informal Complaint No. 03-I0078787S, February 26, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-856A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-856A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-856A1.txt
  • 2003. ADST did not submit a third party verification or letter of agency required by our rules. We find that ADST has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that ADST's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss ADST's liability below. Pursuant to Section 64.1170(b) our rules, ADST must forward to AT&T Complainant's telecommunications service period an amount equal to 150% of all charges paid by the subscriber to ADST. Therefore, ADST must forward to 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-857A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-857A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-857A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). TDS Metrocom's Response to Informal Complaint No. 03-S83670, May 28, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-858A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-858A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-858A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global's Response to Informal Complaint No. 03-S82499, April 21, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-859A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-859A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-859A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against International IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Global Crossing nor International may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-85A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-85A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-85A1.txt
  • collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Silverleaf IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Silverleaf may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. IT IS FURTHER ORDERED that a copy of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-860A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-860A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-860A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NCT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-861A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-861A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-861A1.txt
  • any collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against One Star IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WorldCom nor One Star may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. IT IS FURTHER ORDERED that a copy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-862A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-862A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-862A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. 02-S81916, January 24, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-863A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-863A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-863A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-864A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-864A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-864A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No.02-S81977, February 4, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-865A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-865A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-865A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086 (DC Cir.2003). If a Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-866A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-866A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-866A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-867A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-867A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-867A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-868A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-868A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-868A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-869A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-869A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-869A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086 (DC Cir.2003). If Complainant is unsatisfied
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-86A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-86A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-86A1.txt
  • Primus's verifier, however, failed to confirm the telephone number to be switched, as required by our rules. We find that Primus has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Primus's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Primus's liability below. Pursuant to Section 64.1170(b) our rules, Primus must forward to PNG an amount equal to 150% of all charges paid by the subscriber to Primus. Therefore, Primus must forward to PNG 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, PNG shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-871A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-871A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-871A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of their complaint, such Complainant may file a formal complaint with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-872A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-872A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-872A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086 (DC Cir.2003). If a Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-873A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-873A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-873A1.txt
  • party verifier, however, failed to obtain separate authorizations for each service sold as required by our rules. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to Qwest an amount equal to 150% of all charges paid by the subscriber to Sprint, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Qwest shall provide a refund or credit to Complainant in the amount of 50% of all charges
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-874A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-874A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-874A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-875A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-875A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-875A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-876A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-876A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-876A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-877A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-877A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-877A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with the Commission pursuant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-878A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-878A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-878A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-879A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-879A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-879A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). INETBA's, Response to Informal Complaint IC No. 01-S61118, filed October 1, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-880A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-880A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-880A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-881A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-881A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-881A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-882A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-882A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-882A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-883A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-883A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-883A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, Complainant may file a formal complaint with the Commission pursuant to
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-884A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-884A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-884A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-892A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-892A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-892A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 01-S62564, October 30, 2001. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-893A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-893A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-893A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-B0007162, January 15, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-894A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-894A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-894A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S79060, December 13, 2002. (continued....) Federal Communications Commission DA 04-894 Federal Communications Commission DA 04-894 �@��� �@��� @& .
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-895A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-895A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-895A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 02-S80021, January 7, 2002. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-896A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-896A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-896A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. 03-S83172, June 6, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-949A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-949A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-949A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldCom's Response to Informal Complaint No. IC 03-S84904, October 16, 2003. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-950A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-950A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-950A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-100A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-100A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-100A1.txt
  • of each unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against LCR ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carriers nor LCR may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-101A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-101A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-101A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-102A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-102A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-102A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1160A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1160A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1160A1.txt
  • the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Total Call International, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Verizon nor Total Call may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1161A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1161A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1161A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 04-S87693, received August 5, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1162A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1162A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1162A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LCR's Response to Informal Complaint No. 04-S87908, received October 26, 2004. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1163A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1163A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1163A1.txt
  • no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CGI Long Distance Services IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor CGI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1164A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1164A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1164A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VarTec's Response to Informal Complaint No. 04-S88085, received August 23, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1165A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1165A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1165A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). IDT's Response to Informal Complaint No. 04-S88139, received September 10, 2004. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1166A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1166A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1166A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk America's Response to Informal Complaint No. 04-S88190, received September 24, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1167A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1167A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1167A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Small Business's Response to Informal Complaint No. IC 04-S88266, received October 11, 2004. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1168A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1168A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1168A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Acceris's Response to Informal Complaint No. 04-S88391, received November 1, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1169A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1169A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1169A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 04-S88516, received November 5, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-116A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-116A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-116A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 04-I0120835S, filed October 26, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1170A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1170A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1170A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Acceris Communications Corp. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Acceris may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1171A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1171A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1171A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BullsEye's Response to Informal Complaint No. IC 04-S88695, received January 13, 2005. See 47 C.F.R � 64.1120. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1172A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1172A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1172A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. 04-S88765, received January 10, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1173A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1173A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1173A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Business Network's Response to Informal Complaint No. 04-S88139, received January 12, 2005. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1174A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1174A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1174A1.txt
  • carrier at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cordia Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Verizon nor Cordia may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1177A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1177A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1177A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest Communications's Response to Informal Complaint No. IC 04-S86867, received June 7, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1178A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1178A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1178A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Comcast Cable Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WDT nor Comcast may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1179A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1179A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1179A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Clear Choice Communications's Response to Informal Complaint No. IC 04-S86947, received June 14, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-117A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-117A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-117A1.txt
  • third party verification recording as proof of the authorization of the switch as required by our rules. We find that AT&T has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that AT&T's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss AT&T's liability below. Pursuant to Section 64.1170(b) our rules, AT&T must forward to Comcast an amount equal to 150% of all charges paid by the subscriber to AT&T. Therefore, AT&T must forward to Comcast 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Comcast shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1180A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1180A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1180A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NetOne's Response to Informal Complaint No. 04-I0114174S, received October 4, 2004. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1181A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1181A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1181A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1182A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1182A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1182A1.txt
  • carrier at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NorVergence, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and SBC nor NorVergence may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1183A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1183A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1183A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1184A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1184A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1184A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 04-I0123799S, received November 12, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1187A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1187A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1187A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 04-S87341, July 23, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1188A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1188A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1188A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Primus's Response to Informal Complaint No. 04-S87060, received September 15, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1189A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1189A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1189A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VarTec's Response to Informal Complaint No. IC 04-S87894, received August 132004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-118A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-118A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-118A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 04-87251, received July 6, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1190A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1190A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1190A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Horizon's Response to Informal Complaint No. 04-I0109418S, received January 20, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1191A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1191A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1191A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If any Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1192A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1192A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1192A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1193A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1193A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1193A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Farm Bureau's Response to Informal Complaint No. IC 04-I0124447S, received December 20, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1194A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1194A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1194A1.txt
  • of the unauthorized changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against TDS ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorize carrier nor TDS may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1195A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1195A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1195A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Sage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the unauthorized carrier nor Sage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1196A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1196A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1196A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Communications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1197A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1197A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1197A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Evercom's Response to Informal Complaint No. 04-S000758S, received January 21, 2005. If Complainant is unsatisfied with the resolution of this complaint, such Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1198A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1198A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1198A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Reduced Rate IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor Reduced Rate may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1199A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1199A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1199A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LCR's Response to Informal Complaint No. 04-I0139658S, received January 13, 2005. If Complainant is unsatisfied with the resolution of this complaint, such Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-119A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-119A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-119A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1201A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1201A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1201A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Broadwing IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Broadwing may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1202A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1202A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1202A1.txt
  • PowerNet at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Covista IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither PowerNet nor Covista may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1203A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1203A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1203A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cavalier IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Verizon nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1204A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1204A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1204A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Voice IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred IDT nor Voice may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1205A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1205A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1205A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). New Rochelle's Response to Informal Complaint No. 04-S88533, received October 28, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1206A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1206A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1206A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Advantage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1207A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1207A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1207A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Telecom Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Tele Circuit IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Tele Circuit may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1208A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1208A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1208A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Discounted's Response to Informal Complaint No. 04-S87248, received July 21, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1209A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1209A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1209A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon Long Distance's Response to Informal Complaint No. 04-S87484, received July 12, 2004. If Complainant is unsatisfied with the resolution of this complaint, such Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-120A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-120A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-120A1.txt
  • no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CenturyTel Solutions, Inc. Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor CenturyTel Solutions, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1210A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1210A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1210A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with the Commission pursuant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1211A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1211A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1211A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). OPTICOM's Response to Informal Complaint No. 04-S88726, receiver December l0, 2004. If Complainant is unsatisfied with the resolution of this complaint, such Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1212A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1212A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1212A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cavalier IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the unauthorized carrier nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1213A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1213A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1213A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Reduced Rate IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor Reduced Rate may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1214A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1214A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1214A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Touch 1 IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the unauthorized carrier nor Touch 1 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1215A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1215A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1215A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Verizon ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Verizon may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1216A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1216A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1216A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Tralee's Response to Informal Complaint No. IC-04-S88723, received December 8, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1217A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1217A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1217A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Main Street's Response to Informal Complaint No. IC-04-S87855, received December 20, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1218A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1218A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1218A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1219A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1219A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1219A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CoreCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and McLeod nor CoreCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-121A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-121A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-121A1.txt
  • desired carrier at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1221A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1221A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1221A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1222A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1222A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1222A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI Response to Informal Complaint No. IC 04-S88136, received October 27, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1223A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1223A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1223A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1225A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1225A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1225A1.txt
  • verifier, however, did not confirm that Complainant wanted to switch local service as required by our rules. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Sprint. Therefore, Sprint must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Sprint shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1226A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1226A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1226A1.txt
  • at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1227A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1227A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1227A1.txt
  • through signed letters of agency (LOAs). Sprint's LOAs, however, were not dated by the subscribers as required by our rules. Sprint has failed to produce clear and convincing evidence that Complainants authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainants' telecommunications service providers and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to the authorized carriers an amount equal to 150% of all charges paid by each subscriber to Sprint. According to the complaints, Sprint must forward to the authorized carriers the amounts, along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt of this amount, the authorized
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1228A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1228A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1228A1.txt
  • confirmed through third party verification (TPV). Sprint's verifier, however, incorrectly defined intraLATA service as long distance service. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Sprint. Therefore, Sprint must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Sprint shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1229A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1229A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1229A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-122A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-122A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-122A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1230A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1230A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1230A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1231A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1231A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1231A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086 (DC Cir.2003). If a Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1232A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1232A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1232A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 05-S89023, received February 25, 2005. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086 (DC
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1233A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1233A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1233A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against BullsEye Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor BullsEye may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1234A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1234A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1234A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1235A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1235A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1235A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1236A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1236A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1236A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1248A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1248A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1248A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). PNG's Response to Informal Complaint No. 04-S87756, received August 12, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1249A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1249A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1249A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global's Response to Informal Complaint No. 04-S87639, received July 28, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-124A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-124A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-124A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Primus Telecommunications, Inc.'s Response to Informal Complaint No. 04-S87133, filed July 21, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1250A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1250A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1250A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against SBC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor SBC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1252A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1252A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1252A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LCR's Response to Informal Complaint No. 04-S88688, received January 13, 2005. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1253A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1253A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1253A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VarTec's Response to Informal Complaint No. 04-S87838, received August 9, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1256A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1256A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1256A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. 04-S87888, received August 18, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1260A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1260A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1260A1.txt
  • signed and processed. Orbit's LOA, however, does not contain an electronic signature, as required by our rules. We find that Orbit has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Orbit's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Orbit's liability below. Pursuant to Section 64.1170(b) our rules, Orbit must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Orbit. Therefore, Orbit must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1261A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1261A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1261A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). McLeodUSA's Response to Informal Complaint No. IC 04-S88768, received January 24, 2005. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-126A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-126A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-126A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Communicate Technological Systems, LLC's Response to Informal Complaint No. 04-S87178 received June 22, 2004. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-127A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-127A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-127A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-128A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-128A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-128A1.txt
  • at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Verizon nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-131A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-131A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-131A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-132A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-132A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-132A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1368A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1368A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1368A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LCR's Response to Informal Complaint No. IC 04-S88844, received January 12, 2005. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1369A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1369A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1369A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBA's Response to Informal Complaint No. 04-S88574, received November 19, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1370A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1370A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1370A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). USTEL's Response to Informal Complaint No. 04-S88436, received November 5, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1371A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1371A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1371A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cypress IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Cypress may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1373A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1373A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1373A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. 04-S88591, received November 15, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1374A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1374A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1374A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv's Response to Informal Complaint No. 04-S88491, received November 8, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1375A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1375A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1375A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 04-S87848, received August 16, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1376A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1376A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1376A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC's Response to Informal Complaint No. 05-S88982, received March 1, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1377A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1377A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1377A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1378A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1378A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1378A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. 05-S89106, received March 16, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1379A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1379A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1379A1.txt
  • complaint and GTC responded on April 14, 2005. GTC states that Complainant's telecommunications service was inadvertently switched. We find that GTC has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that GTC's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss GTC's liability below. Pursuant to Section 64.1170(b) our rules, GTC must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to GTC. Therefore, GTC must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1380A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1380A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1380A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LCR's Response to Informal Complaint No. IC 04-S000590S, received September 15, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1383A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1383A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1383A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). OPTICOM's Response to Informal Complaint No. 04-S88413, received October 5, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1384A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1384A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1384A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NCT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1385A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1385A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1385A1.txt
  • NCT's verifier, however, failed to receive separate authorization for each service sold, as required by our rules. We find that NCT has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that NCT's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss NCT's liability below. Pursuant to Section 64.1170(b) our rules, NCT must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to NCT. Therefore, NCT must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1386A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1386A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1386A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 04-I0121869S, received November 2, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-138A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-138A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-138A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. 04-S86027, received March 18, 2004. See 47 C.F.R. � 64.1120(c)(3). See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1395A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1395A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1395A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1396A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1396A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1396A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1397A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1397A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1397A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 04-S87176, filed June 22, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1398A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1398A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1398A1.txt
  • at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against RCN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1399A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1399A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1399A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-139A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-139A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-139A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1400A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1400A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1400A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1401A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1401A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1401A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1402A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1402A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1402A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1403A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1403A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1403A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Southwestern Bell nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1407A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1407A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1407A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 04-I0137013S, filed January 7, 2005. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1409A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1409A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1409A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Verizon Virgina IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor VZLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1410A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1410A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1410A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel's Response to Informal Complaint No. 04-S87439, received July 16, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1411A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1411A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1411A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against New Century Telecom, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1412A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1412A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1412A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). America Online's Response to Informal Complaint No. IC 04-S87905, received November 4, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1413A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1413A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1413A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Epicus, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither BellSouth nor Epicus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1414A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1414A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1414A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Opex's Response to Informal Complaint No. IC 04-S88412, received October 13, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1415A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1415A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1415A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 04-S88639, received December 22, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1416A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1416A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1416A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Communications Billing's Response to Informal Complaint No. 04-S88687, received January 14, 2005. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1417A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1417A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1417A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). IDT's Response to Informal Complaint No. 04-S88736, received January 10, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1418A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1418A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1418A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against New Century Telecom, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1419A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1419A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1419A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VZLD's Response to Informal Complaint No. IC-04-S88763, February 3, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1420A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1420A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1420A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 04-S88845, received January 10, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1421A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1421A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1421A1.txt
  • change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by the Complainant against Long Distance Consolidated Billing Co. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1422A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1422A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1422A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 04-S88868, received January 10, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1423A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1423A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1423A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Communications Billing's Response to Informal Complaint No. 05-S88909, received March 15, 2005. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1424A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1424A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1424A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CTS's Response to Informal Complaint No. 05-S88913, received January 31, 2005. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1425A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1425A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1425A1.txt
  • change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by the Complainants against Long Distance Consolidated Billing Co. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1426A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1426A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1426A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with the Commission pursuant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1427A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1427A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1427A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with the Commission pursuant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1428A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1428A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1428A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with the Commission pursuant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1429A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1429A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1429A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Spectrotel's Response to Informal Complaint No. 05-S89074, received February 23, 2005. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-142A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-142A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-142A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LCR's Response to Informal Complaint No. 04-S86539, received April 26, 2004. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1430A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1430A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1430A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. 05-B0142053S, received February 23, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1431A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1431A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1431A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by the Complainant against Spectrotel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Spectrotel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1433A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1433A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1433A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1434A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1434A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1434A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Sprint nor Qwest may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1435A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1435A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1435A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 05-S89245, received April 15, 2005. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086 (DC
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1436A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1436A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1436A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. IC 04-S87545, received July 16, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1437A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1437A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1437A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 05-S89172, received April 26, 2005. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1438A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1438A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1438A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1439A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1439A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1439A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1440A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1440A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1440A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC Cir. 2003). If a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1441A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1441A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1441A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1442A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1442A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1442A1.txt
  • at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint Long Distance nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1443A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1443A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1443A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 05-S88964, received February 22, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1444A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1444A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1444A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1445A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1445A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1445A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1446A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1446A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1446A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). GTC's Response to Informal Complaint No. IC 04-S88131, received November 22, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1447A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1447A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1447A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC Long Distance's Response to Informal Complaint No. 05-S89279, received May 4, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1448A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1448A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1448A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). GTC's Response to Informal Complaint No. 04-S88148, received January 12, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1449A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1449A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1449A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. IC 05-S89208, received April 13, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-144A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-144A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-144A1.txt
  • verification as proof of the authorization for the switch as required by our rules. We find that Pro Plus has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Pro Plus's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Pro Plus's liability below. Pursuant to Section 64.1170(b) our rules, Pro Plus must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Pro Plus along with copies of any telephone bills issued from Pro Plus to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1450A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1450A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1450A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Broadview Networks IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Broadview Networks may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1452A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1452A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1452A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Communications Billing IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor Communications Billing may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1453A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1453A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1453A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LCR's Response to Informal Complaint No. IC 05-S89218, received April 4, 2005. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1454A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1454A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1454A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Trinsic's Response to Informal Complaint No. IC 05-S88963, received March 8, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1455A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1455A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1455A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BullsEye's Response to Informal Complaint No. IC 05-S89079, received February 28, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1456A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1456A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1456A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 04-S88889, received February 1, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1457A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1457A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1457A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 04-S88625, received November 23, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1458A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1458A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1458A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against BellSouth IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor BellSouth may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1459A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1459A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1459A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. IC 05-S89105, received April 15, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-145A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-145A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-145A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against TeleUno IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor TeleUno may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1460A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1460A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1460A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Telecom Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cordia IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1462A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1462A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1462A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Broadwing's Response to Informal Complaint No. 04-S88708, received February 11, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1463A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1463A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1463A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 04-I0124304S, received November 5, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1464A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1464A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1464A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BOptions's Response to Informal Complaint No. IC 05-S89071, received March 24, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1465A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1465A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1465A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Acceris's Response to Informal Complaint No. 05-S89099, received March 31, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1466A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1466A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1466A1.txt
  • verification. SBC's verifier, however, failed to confirm the identity of the subscriber, as required by our rules. We find that SBC has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that SBC's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss SBC's liability below. Pursuant to Section 64.1170(b) our rules, SBC must forward to Globcom an amount equal to 150% of all charges paid by the subscriber to SBC. Therefore, SBC must forward to Globcom 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Globcom shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1467A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1467A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1467A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Star IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Star may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1468A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1468A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1468A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against SBC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor SBC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1469A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1469A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1469A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC's Response to Informal Complaint No. IC 05-I0141942S, received March 8, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1470A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1470A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1470A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Acceris IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Acceris may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1471A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1471A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1471A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Buzz IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Buzz may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1472A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1472A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1472A1.txt
  • of each unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against NALD ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carriers nor NALD pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1473A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1473A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1473A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Telecom Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ATS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither BellSouth Telecommunications nor ATS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1474A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1474A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1474A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Frontier's Response to Informal Complaint No. 04-S88507, received December 14, 2004. If Complainant is unsatisfied with the resolution of this complaint, such Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1475A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1475A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1475A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Southwestern Bell Telephone Company nor ACN may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1481A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1481A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1481A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. 04-S88611, received January 26, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-149A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-149A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-149A1.txt
  • on the subscriber for service provided after this 30-day period shall be paid by the subscriber to MCI at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Ameritech must also switch the subscriber to the desired carrier at no cost to the subscriber. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor Ameritech may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1506A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1506A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1506A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Startec IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1507A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1507A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1507A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC's Response to Informal Complaint No. IC 05-S89100, received March 17, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1508A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1508A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1508A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CBS's Response to Informal Complaint No. IC 05-I0148598S, received April 22, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-150A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-150A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-150A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1514A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1514A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1514A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BDP's Response to Informal Complaint No. 05-S89166, received March 2, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1515A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1515A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1515A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC's Response to Informal Complaint No. 05-I0148335S, received April 13, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1516A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1516A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1516A1.txt
  • the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Comcast Cable Communications ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither the authorized carrier nor Comcast may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1517A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1517A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1517A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. 04-S88774, received February 18, 2004. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1518A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1518A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1518A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC's Response to Informal Complaint No. 05-I0148335S, received April 13, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1519A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1519A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1519A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Reduced Rate Long Distance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor Reduced Rate may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-151A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-151A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-151A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1520A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1520A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1520A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cordia Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1521A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1521A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1521A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 05-S89046, received February 28, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1522A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1522A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1522A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 05-S89166, received March 30, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1524A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1524A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1524A1.txt
  • Legal Basis: 47 U.S.C. 258. Section Number and Title: 64.1100 Definitions. 64.1110 State notification of election to administer FCC rules. 64.1120 Verification of orders for telecommunications service. 64.1130 Letter of agency form and content. 64.1140 Carrier liability for slamming. 64.1150 Procedures for resolution of unauthorized changes in preferred c carrier. 64.1160 Absolution procedures where the subscriber has not paid charges. 64.1170 Reimbursement procedures where the subscriber has paid charges. 64.1190 Preferred carrier freezes. 64.1195 Registration requirement. SUBPART L -- RESTRICTIONS ON TELEMARKETING AND TELEPHONE SOLICITATION Brief Description: Part 64, subpart L implements Section 227 of the Communications Act of 1934 as amended. Section 227 codifies the Telephone Consumer Protection Act of 1991 (TCPA), which was enacted to address certain telemarketing practices
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1527A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1527A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1527A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1528A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1528A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1528A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1529A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1529A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1529A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-152A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-152A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-152A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 04-S85936, received November 30, 2004. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1530A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1530A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1530A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1531A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1531A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1531A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1532A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1532A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1532A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1533A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1533A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1533A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1534A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1534A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1534A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1535A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1535A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1535A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-153A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-153A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-153A1.txt
  • through signed letters of agency (LOAs). Sprint's LOAs, however, were not dated by the subscribers as required by our rules. Sprint has failed to produce clear and convincing evidence that Complainants authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainants' telecommunications service providers and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to the authorized carriers an amount equal to 150% of all charges paid by each subscriber to Sprint. According to the complaints, Sprint must forward to the authorized carriers the amounts, along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt of this amount, the authorized
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1541A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1541A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1541A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. IC 04-S87435, received August 12, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-154A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-154A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-154A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither the authorized carriers nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-155A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-155A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-155A1.txt
  • Qwest at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Qwest nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-156A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-156A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-156A1.txt
  • of agency (LOA). Sprint's LOA however, was not dated by the subscriber as required by our rules. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to Qwest an amount equal to 150% of all charges paid by the subscriber to Sprint. Therefore, Sprint must forward to Qwest 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Sprint shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-157A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-157A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-157A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither the authorized carriers nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-158A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-158A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-158A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-159A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-159A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-159A1.txt
  • Qwest at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Qwest nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-160A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-160A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-160A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. IC-04-S86551, received June 10, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1748A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1748A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1748A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Line Systems, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Line Systems may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1749A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1749A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1749A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk America's Response to Informal Complaint No. 04-S88505, received November 18, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1750A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1750A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1750A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Telecircuit's Response to Informal Complaint No. IC 04-S87636, received August 12, 2004. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1751A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1751A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1751A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Trans National Communications International, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor TNCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1752A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1752A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1752A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). TeleDias's Response to Informal Complaint No. 04-S88749, received February 18, 2005. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1753A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1753A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1753A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Buzz Telecom's Response to Informal Complaint No. 05-S88976, received March 3, 2005. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1754A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1754A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1754A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk America's Response to Informal Complaint No. 05-S88985, received February 24, 2005. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1755A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1755A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1755A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against IDT Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1756A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1756A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1756A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC's Response to Informal Complaint No. 05-S89077, received March 8, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1757A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1757A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1757A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 05-S89078, received March 2, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1758A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1758A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1758A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against SBC Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither AT&T nor SBC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1759A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1759A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1759A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against HelloCom, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor HelloCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1760A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1760A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1760A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). McLeodUSA's Response to Informal Complaint No. 05-S89149, received March 30, 2005. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1761A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1761A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1761A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Broadview's Response to Informal Complaint No. 05-S89160, received March 31, 2005. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1762A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1762A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1762A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cavalier Telephone, LLC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1763A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1763A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1763A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Matrix's Response to Informal Complaint No. 05-S89180, received April 7, 2005. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1764A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1764A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1764A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Talk America, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither VarTec nor Talk America may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1765A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1765A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1765A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. �1.1719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with the Commission pursuant to
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1773A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1773A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1773A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1786A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1786A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1786A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1787A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1787A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1787A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1788A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1788A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1788A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1789A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1789A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1789A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1790A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1790A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1790A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1793A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1793A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1793A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1794A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1794A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1794A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1796A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1796A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1796A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Optical's Response to Informal Complaint No. 04-S87504, filed August 9, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1797A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1797A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1797A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Business Network IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor Business Network may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1798A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1798A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1798A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ALLTEL's Response to Informal Complaint No. IC 04-S87886, received August 19, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1799A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1799A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1799A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC Long Distance's Response to Informal Complaint No. 05-S89464, received May 25, 2005. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1800A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1800A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1800A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ANC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Momentum Telecom nor ANC may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1801A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1801A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1801A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against GTC Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor GTC Telecom may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1802A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1802A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1802A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC's Response to Informal Complaint No. IC 05-S89503, received June 9, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1803A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1803A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1803A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk America's Response to Informal Complaint No. 05-S89250, received April 22, 2005. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1804A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1804A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1804A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against PowerNet IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC Communications nor PowerNet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1805A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1805A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1805A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDS's Response to Informal Complaint No. 04-S88304, received January 5, 2005. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1806A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1806A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1806A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBA's Response to Informal Complaint No. 04-S88733, received December 21, 2004. See 47 C.F.R. � 64.1150(d). Federal Communications Commission DA 05-1806 Federal Communications Commission DA
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1807A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1807A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1807A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Covista's Response to Informal Complaint No. IC-04-S88879, received January 10, 2005. See 47 C.F.R. �� 64.1120, 64.1130. See 47 C.F.R. �� 64.1120(e). See 47 C.F.R.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1808A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1808A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1808A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Cavalier ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carriers nor Cavalier may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1809A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1809A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1809A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1810A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1810A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1810A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If any Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with the Commission pursuant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1811A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1811A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1811A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Startec IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-181A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-181A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-181A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1824A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1824A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1824A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 04-S87638, received August 24, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1825A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1825A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1825A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 05-S89235, received June 1, 2005. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086 (DC
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1826A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1826A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1826A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1828A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1828A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1828A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Primus's Response to Informal Complaint No. 05-I0141490S, received May 13, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1829A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1829A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1829A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Tellis's Response to Informal Complaint No. 05-S89288, received April 24, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-182A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-182A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-182A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1830A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1830A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1830A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Matrix IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Matrix may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1831A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1831A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1831A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC's Response to Informal Complaint No. IC 05-S89000, received March 7, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1832A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1832A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1832A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Yestel's Response to Informal Complaint No. 04-I0102476S, received September 28, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1833A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1833A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1833A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1835A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1835A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1835A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global's Response to Informal Complaint No. 05-S88936, received February 22, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1836A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1836A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1836A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Integretel's Response to Informal Complaint No. 04-S88652, received November 18, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1839A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1839A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1839A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against SBC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor SBC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-183A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-183A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-183A1.txt
  • that the switch occurred as the result of a clerical error on the part of its sales representative. We find that LCR has failed to produce clear and convincing evidence that the Complainant authorized carrier. Therefore, we find that LCR's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss LCR's liability below. Pursuant to Section 64.1170(b) our rules, LCR must forward to Worldcom an amount equal to 150% of all charges paid by the subscriber to LCR. Therefore, LCR must forward to Worldcom150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Worldcom shall provide a refund or credit to
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1840A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1840A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1840A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Zone IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Zone may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1841A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1841A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1841A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Acceris IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Acceris may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1842A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1842A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1842A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1843A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1843A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1843A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Broadview Networks IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Broadview Networks may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1844A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1844A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1844A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WilTel's Response to Informal Complaint No. IC 04-S88855, received May 19, 2005. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1846A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1846A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1846A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1847A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1847A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1847A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Comtech 21's Response to Informal Complaint No. IC 05-S89254, received June 6, 2005. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1848A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1848A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1848A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). West Star's Response to Informal Complaint No. 05-S89425, received May 30, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1849A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1849A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1849A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against XO IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor XO may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-184A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-184A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-184A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 04-S87302, filed July 8, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1851A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1851A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1851A1.txt
  • verifier, however, failed to obtain separate authorization for local and intraLATA service, as required by our rules. We find that Cordia has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Cordia's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Cordia's liability below. Pursuant to Section 64.1170(b) our rules, Cordia must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Cordia. Therefore, Cordia must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1852A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1852A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1852A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Lackawaxen's Response to Informal Complaint No. IC 05-I0165190S, received June 15, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1853A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1853A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1853A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Clear Choice's Response to Informal Complaint No. 04-S88718, received December 10, 2004. If Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1854A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1854A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1854A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. �1.1719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Business's Response to Informal Complaint No. IC 04-S88848, received January 27, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1855A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1855A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1855A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). TNCI's Response to Informal Complaint No. IC-04-S88684, received January 3, 2005. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1856A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1856A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1856A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. IC-04-S88579, received November 11, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1857A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1857A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1857A1.txt
  • of the unauthorized change. 6. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Business IS GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI, Inc. nor Business may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-185A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-185A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-185A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest Communications, Inc.'s Response to Informal Complaint No.04-S86853, received June 7, 2004. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-186A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-186A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-186A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1873A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1873A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1873A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Main Street's Response to Informal Complaint No. 05-S89122, received June 21, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1874A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1874A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1874A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). America Net's Response to Informal Complaint No. IC 05-S89063, received June 20, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1875A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1875A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1875A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Integretel's Response to Informal Complaint No. IC 05-S89509, received June 7, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1876A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1876A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1876A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against TCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor TCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1877A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1877A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1877A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC's Response to Informal Complaint No. 05-S89439, received June 14, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1878A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1878A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1878A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Trinsic IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Trinsic may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1879A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1879A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1879A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Spectrotel's Response to Informal Complaint No. 05-S89341, received June 2, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-187A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-187A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-187A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and PowerNet Global nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1880A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1880A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1880A1.txt
  • UAT's verifier, however, failed to obtain separate authorization for each service sold, as required by our rules. We find that UAT has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that UAT's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss UAT's liability below. Pursuant to Section 64.1170(b) our rules, UAT must forward to Verizon and MCI an amount equal to 150% of all charges paid by the subscriber to UAT. Therefore, UAT must forward to Verizon and MCI 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon and MCI
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1881A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1881A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1881A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against TCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor TCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1882A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1882A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1882A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. IC 05-I0165793S, received June 7, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1883A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1883A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1883A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDS's Response to Informal Complaint No. IC 05-S89045, received May 23, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1884A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1884A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1884A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Long Distance Savings's Response to Informal Complaint No. IC 05-S89153, received May 17, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1885A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1885A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1885A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Comcast's Response to Informal Complaint No. IC 05-I0160163S, received May 19, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-188A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-188A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-188A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086 (DC Cir.2003). If a Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1891A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1891A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1891A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against BullsEye Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor BullsEye may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1892A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1892A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1892A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC's Response to Informal Complaint No. 05-S89198, received April 13, 2005. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1893A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1893A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1893A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Communications Network Billing IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither Verizon nor Communications Network may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1894A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1894A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1894A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cavalier Telephone, LLC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1895A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1895A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1895A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Coordinated Billing's Response to Informal Complaint No. 05-S89225, received April 25, 2005. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1896A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1896A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1896A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). 011's Response to Informal Complaint No. 04-S88749, received January 11, 2005. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1897A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1897A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1897A1.txt
  • at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Primus Telecommunications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Cognistate nor Primus may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1898A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1898A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1898A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). New Rochelle's Response to Informal Complaint No. 05-S88987, received February 8, 2005. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1899A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1899A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1899A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with the Commission pursuant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1900A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1900A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1900A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against GTC Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor GTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1901A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1901A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1901A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BDP's Response to Informal Complaint No. 04-S87711, received October 28, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1902A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1902A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1902A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Excel Telecommunications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor Excel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1903A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1903A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1903A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). IP's Response to Informal Complaint No. IC 04-S88344, received March 14, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-195A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-195A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-195A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-196A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-196A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-196A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Talk America IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WDT nor Talk America may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Division
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-197A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-197A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-197A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Business Options IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Ntelos nor Business Options may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-198A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-198A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-198A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel's Response to Informal Complaint No. 04-S87712, received July 26, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-199A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-199A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-199A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Nationwide's Response to Informal Complaint No. 04-S87701, received July 26, 2004. (continued....) Federal Communications Commission DA 05-199 Federal Communications Commission DA 05-199 � �@��� �
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-200A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-200A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-200A1.txt
  • verifier, however, failed to obtain separate authorization for each service sold as required by our rules. We find that OneLink has failed to produce clear and convincing evidence that the Complainant authorized a carrier change. Therefore, we find that OneLink's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss OneLink's liability below. Pursuant to Section 64.1170(b) our rules, OneLink must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to OneLink along with copies of any telephone bills issued from OneLink to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-201A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-201A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-201A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-202A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-202A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-202A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-203A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-203A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-203A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Quantumlink's Response to Informal Complaint No. IC 04-S86311, received April 19, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-204A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-204A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-204A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel's Response to Informal Complaint No. 04-S86913, received June 1, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-205A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-205A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-205A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against SBC Southwest IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Primus nor SBC Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-206A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-206A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-206A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Broadview IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Broadview may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-207A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-207A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-207A1.txt
  • party verification. Spectrotel's verifier, however, failed to confirm all the telephone numbers to be switched. We find that Spectrotel has failed to produce clear and convincing evidence of a valid authorized carrier change by Complainant. Therefore, we find that Spectrotel's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Spectrotel liability below. Pursuant to Section 64.1170(b) our rules, Spectrotel must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Spectrotel along with copies of any telephone bills issued from Spectrotel to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2089A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2089A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2089A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-208A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-208A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-208A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Globcom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither PowerNet nor Globcom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2090A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2090A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2090A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2091A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2091A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2091A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2092A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2092A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2092A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. IC 04-S87944, received September 3, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2093A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2093A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2093A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2094A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2094A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2094A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2095A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2095A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2095A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2096A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2096A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2096A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2097A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2097A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2097A1.txt
  • of agency (LOA). Sprint's LOA, however, was not dated by the subscriber as required by our rules. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Sprint, along with copies of any telephone bills issued from Sprint to the Complainant. Within ten days of receipt of this amount, Complainant's authorized carrier shall provide a refund or credit to Complainant in the amount of 50%
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2098A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2098A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2098A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2099A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2099A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2099A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-209A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-209A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-209A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against New Century IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither PowerNet nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2100A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2100A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2100A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against MCI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor MCI may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2101A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2101A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2101A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2102A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2102A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2102A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2103A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2103A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2103A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 05-S89200, received June 27, 2005. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086 (DC
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2104A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2104A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2104A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. �1.1719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Long Distance Savings's Response to Informal Complaint No. IC 04-S88005, received February 1, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2105A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2105A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2105A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with the Commission pursuant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2106A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2106A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2106A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Telecircuit Network IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Telecircuit may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2107A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2107A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2107A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). IDT's Response to Informal Complaint No. IC 05-S89421, received June 13, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2108A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2108A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2108A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Ameritech's Response to Informal Complaint No. IC 05-S89267, received April 15, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2109A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2109A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2109A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CSP Telecom, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither BellSouth nor CSP may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-210A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-210A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-210A1.txt
  • Broadview's verifier, however, failed to obtain separate authorization for each service sold as required by our rules. We find that Broadview has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Broadview's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Broadview's liability below. Pursuant to Section 64.1170(b) our rules, Broadview must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Broadview along with copies of any telephone bills issued from Broadview to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2110A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2110A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2110A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cox Communications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Cox nor ALLTEL may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2111A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2111A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2111A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 04-S000734S, received February 11, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2112A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2112A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2112A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CTS's Response to Informal Complaint No. 05-S89317, received July 5, 2005. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2113A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2113A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2113A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. 05-S89076, received March 18, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2114A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2114A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2114A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2115A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2115A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2115A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Qwest Communications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2116A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2116A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2116A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Clear Choice's Response to Informal Complaint No. 05-S89322, received April 28, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2117A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2117A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2117A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2118A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2118A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2118A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Opticom's Response to Informal Complaint No. 05-S89165, received July 5, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2119A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2119A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2119A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against BSLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor BSLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-211A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-211A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-211A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Primus's Response to Informal Complaint No. 04-S86498, received June 30, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2120A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2120A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2120A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CBS's Response to Informal Complaint No. IC 04-S88902, received April 22, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2121A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2121A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2121A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ETS's Response to Informal Complaint No. IC 05-S89057, received June 21, 2005. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2122A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2122A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2122A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CBS's Response to Informal Complaint No. IC 05-S89343, received May 23, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2123A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2123A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2123A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cordia IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2124A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2124A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2124A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2125A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2125A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2125A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. IC 05-S89216, received April 28, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2126A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2126A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2126A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VarTec's Response to Informal Complaint No. 05-S89570, received June 30, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2127A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2127A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2127A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against New Rochelle IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor New Rochelle may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2128A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2128A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2128A1.txt
  • at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Access IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Access may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2129A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2129A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2129A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. 05-S89014, received March 16, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-212A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-212A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-212A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global's Response to Informal Complaint No. IC 04-S86910, received August 12, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2130A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2130A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2130A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against SBCLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor SBCLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2131A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2131A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2131A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). TeleDias's Response to Informal Complaint No. IC 05-S89017, received April 11, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2132A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2132A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2132A1.txt
  • Quasar's verifier, however, failed to obtain authorization to change Complainant's intraLATA service, as required by our rules. We find that Quasar has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Quasar's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Quasar's liability below. Pursuant to Section 64.1170(b) our rules, Quasar must forward to BellSouth an amount equal to 150% of all charges paid by the subscriber to Quasar. Therefore, Quasar must forward to BellSouth 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, BellSouth shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2133A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2133A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2133A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). QiTel's Response to Informal Complaint No. IC 05-S89387, received June 17, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2134A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2134A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2134A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. IC 05-I0166207S, received June 21, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2135A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2135A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2135A1.txt
  • at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2136A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2136A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2136A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Excel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2137A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2137A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2137A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VLD's Response to Informal Complaint No. 04-S88822, received February 25, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2138A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2138A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2138A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Orbit IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Orbit may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2139A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2139A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2139A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against SBC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor SBC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-213A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-213A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-213A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2140A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2140A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2140A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2141A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2141A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2141A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Lightyear's Response to Informal Complaint No. IC-04-S88716, received January 3, 2005. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2142A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2142A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2142A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Qwest Communications nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2143A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2143A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2143A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VarTec's Response to Informal Complaint No. IC 04-S87894, received August 13, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2144A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2144A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2144A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Z-Tel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Lifeline Communications nor Z-Tel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2145A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2145A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2145A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 04-I0090759S, received July 20, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2146A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2146A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2146A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. IC 05-S89504, received June 1, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2147A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2147A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2147A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CBS's Response to Informal Complaint No. 05-S89547, received July 11, 2005. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2148A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2148A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2148A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 05-S89303, received March 18, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2149A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2149A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2149A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against BellSouth Telecommunications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor BellSouth may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-214A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-214A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-214A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BellSouth's Response to Informal Complaint No. 04-I0095101S, received August 2, 2004. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2150A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2150A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2150A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Covista's Response to Informal Complaint No. IC-05-S89353, received May 19, 2005. See 47 C.F.R. �� 64.1120(e). See 47 C.F.R. � 64.1120(e)(1). See 47 C.F.R. �
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2151A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2151A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2151A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BNLD's Response to Informal Complaint No. 05-S89422, received May 25, 2005. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2152A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2152A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2152A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). TRINIC's Response to Informal Complaint No. 04-S88813, received June 16, 2005. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2153A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2153A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2153A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). TRINSIC's Response to Informal Complaint No. 05-I0163085S, received June 20, 2005. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2154A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2154A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2154A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv's Response to Informal Complaint No. 05-S89376, received May 20, 2005. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2155A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2155A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2155A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Startec Global Operating Company IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2156A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2156A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2156A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2157A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2157A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2157A1.txt
  • and submitted a TPV. Our review indicates that the verifier did not obtain authorization for the December, 2004, switch of intraLATA service. We find that SBC Missouri has failed to produce clear and convincing evidence of a valid authorized carrier change by Complainant for the service changes in September and the change of intraLATA service in December. Pursuant to Section 64.1170(b) our rules, SBC Missouri must forward to GTC an amount equal to 150% of all charges paid by the subscriber to SBC Missouri along with copies of any telephone bills issued from SBC Missouri to the Complainant. Within ten days of receipt of this amount, GTC shall provide a refund or credit to Complainant in the amount of 50% of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2158A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2158A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2158A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cordia Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2159A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2159A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2159A1.txt
  • to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CenturyTel of Missouri, LLC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither TNC1 nor CenturyTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-215A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-215A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-215A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldxChange's Response to Informal Complaint No. 04-S87272, received September 8, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2160A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2160A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2160A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Silv Communication Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Qwest nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2161A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2161A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2161A1.txt
  • desired carrier at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2162A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2162A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2162A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2163A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2163A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2163A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC 04-I0113861S, received October 13, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2164A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2164A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2164A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Ameriicatel's Response to Informal Complaint No. 05-S89162, received April 18, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2165A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2165A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2165A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T Corporation nor MCI, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2166A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2166A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2166A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2167A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2167A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2167A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC 04-S87912, received August 27, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2168A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2168A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2168A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2169A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2169A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2169A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-216A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-216A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-216A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 04-S86039, received March 26, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2170A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2170A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2170A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 05-S89152, received April 13, 2005. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2171A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2171A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2171A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC 05-S89257, received May 9, 2005. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2172A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2172A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2172A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and AT&T Corporation may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-217A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-217A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-217A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 04-S86259, received March 26, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2180A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2180A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2180A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 05-S89289, received May 9, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2181A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2181A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2181A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Custom Teleconnect's Response to Informal Complaint No. 05-S89454, received June 13, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2182A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2182A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2182A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cognigen Networks, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Cognigen may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-218A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-218A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-218A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-219A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-219A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-219A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). Federal Communications Commission DA 05-219 Federal Communications Commission DA 05-219 + , 5 F
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-220A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-220A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-220A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. As complainants' state has more than one LATA, in-state long distance could be interLATA. See 47 C.F.R. � 64.1150(d).
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-221A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-221A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-221A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against TeleUno ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and TeleUno may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-222A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-222A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-222A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If any Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-223A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-223A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-223A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against NCT ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NCT may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-224A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-224A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-224A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-225A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-225A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-225A1.txt
  • carriers at the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Verizon ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither the authorized carriers nor Verizon may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-226A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-226A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-226A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Comcast Cable Communications, Inc.'s Response to Informal Complaint No. 04-S86597, filed April 29, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-227A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-227A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-227A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Acceris Communications's Response to Informal Complaint No. 04-S86857, filed July 8, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-228A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-228A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-228A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Network Utilization Services's Response to Informal Complaint No. IC 04-S86855, received May 12, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-229A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-229A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-229A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If any Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-230A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-230A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-230A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2310A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2310A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2310A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against 011 IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2311A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2311A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2311A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cordia IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2312A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2312A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2312A1.txt
  • however, failed to obtain separate authorization for local and intraLATA toll service, as required by our rules. We find that Cordia has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Cordia's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Cordia's liability below. Pursuant to Section 64.1170(b) our rules, Cordia must forward to Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Cordia. Therefore, Cordia must forward to Complainant's authorized carrier 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Complainant's authorized carrier
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2313A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2313A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2313A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 05-S89309, received May 9, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-231A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-231A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-231A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). TelUno International's Response to Informal Complaint No. IC 04-S86617, received May 28, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2321A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2321A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2321A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Acceris's Response to Informal Complaint No. 05-S89404, received May 31, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2322A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2322A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2322A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CTS Response to Informal Complaint 05-I0158235S, received July 18, 2005. See 47 C.F.R. � 64.1130. If Complainant is unsatisfied with the resolution of this complaint,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2323A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2323A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2323A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk America's Response to Informal Complaint No. 05-S89476, received June 9, 2005. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2324A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2324A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2324A1.txt
  • state that only one telecommunications carrier may be designated as the subscriber's interstate or interLATA carrier. We find that Cavalier has not produced clear and convincing evidence of a valid authorized carrier change by Complainant. Therefore, we find that Cavalier's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Cavalier's liability below. Pursuant to Section 64.1170(b) our rules, Cavalier must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Cavalier along with copies of any telephone bills issued from Cavalier to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2325A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2325A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2325A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CTS's Response to Informal Complaint No. 05-S89277, received July 18, 2005. See 47 C.F.R. � 64.1130. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2326A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2326A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2326A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Talk America, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor Talk America may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2328A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2328A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2328A1.txt
  • Telecircuit's verifier, however, failed to obtain separate authorization for each service sold, as required by our rules. We find that Telecircuit has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Telecircuit's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Telecircuit's liability below. Pursuant to Section 64.1170(b) our rules, Telecircuit must forward to SBC an amount equal to 150% of all charges paid by the subscriber to Telecircuit along with copies of any telephone bills issued from Telecircuit to the Complainant. Within ten days of receipt of this amount, SBC shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2329A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2329A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2329A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC's Response to Informal Complaint No. 05-S89475, received June 21, 2005. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-232A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-232A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-232A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). IDT's Response to Informal Complaint No. 04-S88043, received August 31, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2330A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2330A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2330A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cordia Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2331A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2331A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2331A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by the Complainant against International Plus IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor IP may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-233A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-233A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-233A1.txt
  • sale's representative, however, failed to obtain separate authorization for each service sold, as required by our rules. We find that Qwest has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Qwest's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Qwest's liability below. Pursuant to Section 64.1170(b) our rules, Qwest must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Qwest. Therefore, Qwest must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2341A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2341A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2341A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the unauthorized carrier nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2342A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2342A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2342A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Broadview's Response to Informal Complaint No. IC 04-S88369, received September 27, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2343A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2343A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2343A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-234A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-234A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-234A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If any Complainants are unsatisfied with the resolution of this complaint, such Complainants may file a formal complaint with the Commission pursuant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-235A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-235A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-235A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainant against Excel ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Excel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2369A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2369A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2369A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 05-S89568, received July 13, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-236A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-236A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-236A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If any Complainants are unsatisfied with the resolution of this complaint, such Complainants may file a formal complaint with the Commission pursuant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2370A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2370A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2370A1.txt
  • the complaints and MCI responded. MCI admits that Complainants' telecommunications service providers were changed as a result MCI's data entry errors. MCI has failed to produce clear and convincing evidence that Complainants authorized a carrier change. Therefore, we find that MCI's actions resulted in unauthorized changes in Complainants' telecommunications service providers and we discuss MCI's liability below. Pursuant to Section 64.1170(b) our rules, MCI must forward to the authorized carriers an amount equal to 150% of all charges paid by each subscriber to MCI. According to the complaints, MCI must forward to the authorized carriers the amounts, along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt of this amount, the authorized
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2371A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2371A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2371A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2372A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2372A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2372A1.txt
  • of agency (LOA). Sprint's LOA, however, was not dated by the subscriber as required by our rules. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to Sprint. Therefore, Sprint must forward to Complainant's authorized carrier 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Sprint shall provide
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2373A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2373A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2373A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-238A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-238A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-238A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. IC 04-S86462, received July 6, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-240A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-240A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-240A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-247A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-247A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-247A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. IC 04-I0093932S, August 3, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-248A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-248A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-248A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-249A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-249A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-249A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest Corporation's Response to Informal Complaint No. 04-S86143, received October 20, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-250A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-250A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-250A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. IC 04-S86298, received November 1, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-251A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-251A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-251A1.txt
  • MCI's verifier, however, did not confirm complainant wanted to switch intralata service as required by our rules. We find that MCI has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that MCI's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss MCI's liability below. Pursuant to Section 64.1170(b) our rules, MCI must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to MCI. Therefore, MCI must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, MCI shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-252A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-252A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-252A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 04-S85986, received March 3, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-253A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-253A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-253A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). OneStar's Response to Informal Complaint No. 04-S86124, received April 5, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2547A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2547A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2547A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CBS's Response to Informal Complaint No. 05-S89339, received September 2, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2548A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2548A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2548A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against U.S. Telecom Long Distance, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Covista nor U.S. Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2549A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2549A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2549A1.txt
  • at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-254A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-254A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-254A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Asian American IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor Asian American may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2551A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2551A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2551A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UCN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor UCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2552A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2552A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2552A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk America's Response to Informal Complaint No. 05-S89383, received May 25, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2553A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2553A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2553A1.txt
  • at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Ameritech IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor Ameritech may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2554A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2554A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2554A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NCT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2555A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2555A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2555A1.txt
  • at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2556A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2556A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2556A1.txt
  • at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2557A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2557A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2557A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against New Rochelle Telephone Corp. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor New Rochelle may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2558A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2558A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2558A1.txt
  • submit a third party verification or letter of agency, as required by our rules. We find that Hello Depot has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Hello Depot's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Hello Depot's liability below. Pursuant to Section 64.1170(b) our rules, Hello Depot must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Hello Depot. Therefore, Hello Depot must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2559A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2559A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2559A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-255A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-255A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-255A1.txt
  • desired carrier at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2560A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2560A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2560A1.txt
  • to confirm all the telephone number(s) to be switched, as required by our rules. We find that New Rochelle has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that New Rochelle's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss New Rochelle's liability below. Pursuant to Section 64.1170(b) our rules, New Rochelle must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to New Rochelle. Therefore, New Rochelle must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2561A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2561A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2561A1.txt
  • unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by the Complainant against Business Network Long Distance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Broadwing nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2562A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2562A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2562A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Primo nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2563A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2563A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2563A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ZWW-ISP's Response to Informal Complaint No. 05-S89588, received August 2, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2564A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2564A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2564A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2565A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2565A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2565A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against BNLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2566A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2566A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2566A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2567A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2567A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2567A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk America's Response to Informal Complaint No. IC 05-S89479, received June 7, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2568A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2568A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2568A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cypress IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Cypress may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2569A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2569A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2569A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2570A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2570A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2570A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against TCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor TCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2571A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2571A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2571A1.txt
  • company the person on the line was choosing was unintelligible, in violation of Commission rules. We find that TeleDias has failed to produce clear and convincing evidence of a valid authorized carrier change by Complainant. Therefore, we find that TeleDias's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss TeleDias's liability below. Pursuant to Section 64.1170(b) our rules, TeleDias must forward to SBC an amount equal to 150% of all charges paid by the subscriber to TeleDias along with copies of any telephone bills issued from TeleDias to the Complainant. Within ten days of receipt of this amount, SBC shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2572A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2572A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2572A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither the authorized carriers nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2573A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2573A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2573A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against PCS1 IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor PCS1 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2574A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2574A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2574A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2575A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2575A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2575A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2576A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2576A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2576A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2577A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2577A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2577A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 05-S89525, received June 29, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2578A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2578A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2578A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Sage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Sage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2580A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2580A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2580A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cordia IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2581A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2581A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2581A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2582A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2582A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2582A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against TeleDias IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor TeleDias may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2583A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2583A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2583A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 05-S89456, received September 8, 2005. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2584A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2584A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2584A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 05-S89524, received June 23, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2586A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2586A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2586A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2587A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2587A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2587A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 05-S89507, received June 15, 2005. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2588A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2588A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2588A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against MCI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor MCI may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2589A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2589A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2589A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against World-Link Solutions, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor World-Link may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2590A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2590A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2590A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2591A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2591A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2591A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Preferred Billing's Response to Informal Complaint No. 05-S89706, received September 2, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2592A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2592A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2592A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against MCI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor MCI may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2593A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2593A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2593A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against SBC Illinois IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor SBCLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2595A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2595A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2595A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 04-S88339, received November 22, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2596A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2596A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2596A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against BullsEye IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor BullsEye may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2597A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2597A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2597A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC Cir. 2003). If a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2598A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2598A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2598A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Acceris's Response to Informal Complaint No. 05-I0147178S, received April 4, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2599A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2599A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2599A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against MCI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor MCI may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2600A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2600A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2600A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1130. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC Cir. 2003). If any
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2601A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2601A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2601A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by the Complainant against TeleDias Communications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor TeleDias may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2602A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2602A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2602A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 05-S89541, received July 15, 2005. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2603A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2603A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2603A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2604A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2604A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2604A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Preferred Billing's Response to Informal Complaint No. 05-I0169967S, received August 12, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2605A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2605A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2605A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global's Response to Informal Complaint No. 05-S89495, received July 28, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2606A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2606A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2606A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BBG's Response to Informal Complaint No. 05-S89631, received August 11, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2607A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2607A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2607A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Opex's Response to Informal Complaint No. 05-S89194, received August 24, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2608A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2608A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2608A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. 05-I0160706S, received May 31, 2005. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2609A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2609A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2609A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Business Network Long Distance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2610A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2610A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2610A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Navicomm's Response to Informal Complaint No. 05-S89472, received September 15, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2611A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2611A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2611A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Opex IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Opex may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2612A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2612A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2612A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Universal IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Universal may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2613A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2613A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2613A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Startec ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Startec may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2614A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2614A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2614A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Spectrotel ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Spectrotel may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2615A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2615A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2615A1.txt
  • of the unauthorized changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Cordia ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorize carrier nor Cordia may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2616A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2616A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2616A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2617A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2617A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2617A1.txt
  • of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against New Rochelle ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and New Rochelle may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2618A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2618A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2618A1.txt
  • BellSouth at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Acceris IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Acceris may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2619A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2619A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2619A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BNLD's Response to Informal Complaint No. 05-B0182562S, received August 15, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2620A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2620A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2620A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response, on behalf of Telecom*USA, to Informal Complaint No. 04-I0122870S, received November 30, 2004. MCI indicates that Telecom*USA is an international dial around service.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2621A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2621A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2621A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC 05-I0153487S, received April 20, 2005. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2622A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2622A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2622A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NRTC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor NRTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2623A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2623A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2623A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response, on behalf of Telecom*USA, to Informal Complaint No. 05-S89429, received June 29, 2005. If Complainant is unsatisfied with the resolution of this complaint,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2624A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2624A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2624A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against HelloCom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor HelloCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2625A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2625A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2625A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Business Network Long Distance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Qwest nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2626A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2626A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2626A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T Corporation nor Adelphia Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2627A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2627A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2627A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2628A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2628A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2628A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and SBC nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2629A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2629A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2629A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2630A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2630A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2630A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2631A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2631A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2631A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2632A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2632A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2632A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2764A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2764A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2764A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). TDS's Response to Informal Complaint No. 05-I0157957S, received April 27, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2765A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2765A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2765A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Telecom Management, Inc. d/b/a Pioneer Telephone IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Pioneer may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2766A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2766A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2766A1.txt
  • time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against New Rochelle Telephone Corp. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither Verizon nor New Rochelle may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2767A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2767A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2767A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2768A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2768A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2768A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC Cir. 2003). If a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2769A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2769A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2769A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Spectrotel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Spectrotel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2770A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2770A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2770A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2771A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2771A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2771A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2772A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2772A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2772A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2773A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2773A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2773A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC Cir. 2003). If a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2775A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2775A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2775A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2776A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2776A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2776A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 05-S89417, filed June 1, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2777A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2777A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2777A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 05-S89359, received May 31, 2005. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2780A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2780A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2780A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. 05-S0197686, received October 13, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2781A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2781A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2781A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. 05-I0153719S, received May 10, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2782A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2782A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2782A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 05-I0162791S, received May 25, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2783A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2783A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2783A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against ACN Communication Services, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2786A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2786A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2786A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ANC's Response to Informal Complaint No. IC 04-S88853, received January 10, 2005. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2787A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2787A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2787A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BNLD's Response to Informal Complaint No. 05-S0188707, received September 30, 2005. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2788A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2788A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2788A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2789A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2789A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2789A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Cavalier's Response to Informal Complaint No. 05-S0187888, received October 17, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2790A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2790A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2790A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by the Complainant against TeleDias Communications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor TeleDias may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2791A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2791A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2791A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Reduced's Response to Informal Complaint No. 05-S89639, received October 4, 2005. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2792A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2792A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2792A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by the Complainant against OneLink IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither BellSouth nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2793A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2793A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2793A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against PowerNet IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T Communications nor PowerNet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2794A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2794A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2794A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against PowerNet IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor PowerNet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2795A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2795A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2795A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Global IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor Global may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2797A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2797A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2797A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If either Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2798A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2798A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2798A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). America Net's Response to Informal Complaint No. 05-S0185889, received September 7, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2799A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2799A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2799A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Primus IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2800A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2800A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2800A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ETS's Response to Informal Complaint No. 05-S89599, received October 1, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2801A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2801A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2801A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cavalier IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2802A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2802A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2802A1.txt
  • pursue any collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Eurocom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Eurocom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. IT IS FURTHER ORDERED that a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2803A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2803A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2803A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Spectrotel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Spectrotel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2804A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2804A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2804A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Preferred Billing IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Preferred Billing may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2805A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2805A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2805A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2806A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2806A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2806A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cox IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Cox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2807A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2807A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2807A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against PNG IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor PNG may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2808A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2808A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2808A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 05-I0187230S, received September 21, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2809A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2809A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2809A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BullsEye's Response to Informal Complaint No. 05-S0191299, received September 26, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2810A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2810A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2810A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Spectrotel's Response to Informal Complaint No. 05-S0185446, received September 2, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2811A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2811A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2811A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Clearworld's Response to Informal Complaint No. 05-I0177728S, received August 1, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2812A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2812A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2812A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If either Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2813A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2813A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2813A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. 05-S89634, received July 26, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2814A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2814A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2814A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NECC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor NECC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2823A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2823A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2823A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 05-S88606, received December 3, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2841A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2841A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2841A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CTS's Response to Informal Complaint No. 05-S0190405, received September 23, 2005. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2842A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2842A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2842A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Convergia IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Convergia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2844A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2844A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2844A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC's Response to Informal Complaint No. 05-I0161651S, received May 9, 2005. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2845A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2845A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2845A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against TRINSIC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor TRINSIC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3040A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3040A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3040A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3042A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3042A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3042A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3043A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3043A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3043A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Verizon nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3044A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3044A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3044A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3045A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3045A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3045A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 05-I0162791S, received August 16, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3046A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3046A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3046A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. 05-S0001153S, received October 3, 2005. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3047A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3047A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3047A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. IC 05-S0188708, received October 6, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3048A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3048A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3048A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk America's Response to Informal Complaint No. IC 05-S89481, received June 3, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3049A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3049A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3049A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sage Telecom, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Sage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3050A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3050A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3050A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Cavalier's Response to Informal Complaint No. IC 05-S89156, received May 23, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3051A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3051A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3051A1.txt
  • verification as proof of the authorization for the switch of Complainant's service, as required by our rules. We find that STS has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that STS's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss STS's liability below. Pursuant to Section 64.1170(b) our rules, STS must forward to SBC an amount equal to 150% of all charges paid by the subscriber to STS along with copies of any telephone bills issued from STS to the Complainant. Within ten days of receipt of this amount, SBC shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3052A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3052A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3052A1.txt
  • person on the call wanted to make the carrier change, as required by our rules. We find that BNLD has failed to produce clear and convincing evidence of a valid authorized carrier change by Complainant. Therefore, we find that BNLD's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss BNLD's liability below. Pursuant to Section 64.1170(b) our rules, BNLD must forward to Sprint an amount equal to 150% of all charges paid by the subscriber to BNLD along with copies of any telephone bills issued from BNLD to the Complainant. Within ten days of receipt of this amount, Sprint shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3053A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3053A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3053A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Working Assets Long Distance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor Working Assets may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3055A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3055A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3055A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against TeleUno, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor TeleUno may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3056A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3056A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3056A1.txt
  • person on the call wanted to make the carrier change, as required by our rules. We find that BNLD has failed to produce clear and convincing evidence of a valid authorized carrier change by Complainant. Therefore, we find that BNLD's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss BNLD's liability below. Pursuant to Section 64.1170(b) our rules, BNLD must forward to SBC an amount equal to 150% of all charges paid by the subscriber to BNLD along with copies of any telephone bills issued from BNLD to the Complainant. Within ten days of receipt of this amount, SBC shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3057A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3057A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3057A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 05-S89564, received July 19, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3058A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3058A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3058A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against New Century Telecom, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3067A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3067A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3067A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VarTec's Response to Informal Complaint No. 05-S0195555, received October 26, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3068A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3068A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3068A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NET's Response to Informal Complaint No. 05-S0190964, received October 6, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3069A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3069A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3069A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Horizon's Response to Informal Complaint No. 05-I0172894S, received October 6, 2005. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3070A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3070A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3070A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel's Response to Informal Complaint No. 05-S0190419, received September 29, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3071A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3071A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3071A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 05-S89545, received September 22, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3074A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3074A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3074A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). IDT's Response to Informal Complaint No. 05-I0185103S, received August 24, 2005. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086(DC
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3075A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3075A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3075A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC's Response to Informal Complaint No. 05-S89714, received October 27, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3076A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3076A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3076A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC's Response to Informal Complaint No. 05-S0196151, received October 19, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3077A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3077A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3077A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. IC 05-S89374, received May 24, 2005. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3078A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3078A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3078A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against PAETEC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor PAETEC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3079A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3079A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3079A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Excel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3080A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3080A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3080A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. IC 05-I0180127S, received September 1, 2005. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3081A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3081A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3081A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. 05-S89715, received October 25, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3082A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3082A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3082A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BNLD's Response to Informal Complaint No. 05-S0196654, received October 27, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3083A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3083A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3083A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Buzz's Response to Informal Complaint No. 05-S0192539, received October 11, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3084A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3084A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3084A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDS's Response to Informal Complaint No. 05-S0194082, received October 26, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3085A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3085A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3085A1.txt
  • verifier, however, failed to confirm all the telephone numbers to be switched, as required by our rules. We find that LDC has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that LDC's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss LDC's liability below. Pursuant to Section 64.1170(b) our rules, LDC must forward to BellSouth an amount equal to 150% of all charges paid by the subscriber to LDC. Therefore, LDC must forward to BellSouth 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, BellSouth shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3086A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3086A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3086A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AireSpring IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor AireSpring may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3087A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3087A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3087A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NET IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor NET may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3096A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3096A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3096A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither the authorized carriers nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3097A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3097A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3097A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. IC 05-S89135, received March 25, 2005. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3098A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3098A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3098A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. IC 04-S88869, received January 21, 2005. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3099A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3099A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3099A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3100A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3100A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3100A1.txt
  • BellSouth at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither BellSouth nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3109A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3109A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3109A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 05-S89012, received April 13, 2005. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3112A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3112A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3112A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. IC 04-S88685, received February 23, 2005. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3113A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3113A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3113A1.txt
  • the time period in question. 6. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and AT&T nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3116A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3116A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3116A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Covista's Response to Informal Complaint No. IC-04-S88808, received January 11, 2005. See 47 C.F.R. �� 64.1120(e). See 47 C.F.R. � 64.1120(e)(1). See 47 C.F.R. �
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3257A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3257A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3257A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDCB IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3258A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3258A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3258A1.txt
  • Sage's verifier, however, failed to obtain authorization for intraLATA service, as required by our rules. We find that Sage has failed to produce clear and convincing evidence of a valid authorized carrier change by Complainant. Therefore, we find that Sage's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sage's liability below. Pursuant to Section 64.1170(b) our rules, Sage must forward to SBC an amount equal to 150% of all charges paid by the subscriber to Sage along with copies of any telephone bills issued from Sage to the Complainant. Within ten days of receipt of this amount, SBC shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3259A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3259A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3259A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 05-I0165615S, received September 23, 2005. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3260A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3260A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3260A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 05-S0193470, received October 13, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3261A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3261A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3261A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VLD's Response to Informal Complaint No. 05-S89669, received September 2, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3262A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3262A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3262A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. 05-S89238, received September 16, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3263A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3263A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3263A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ALL IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor ALL may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3265A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3265A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3265A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. 05-I0160180S, received May 26, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3266A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3266A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3266A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against GTT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor GTT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3267A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3267A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3267A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Global Touch IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Global Touch may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3294A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3294A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3294A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 05-S0190951, received October 11, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3295A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3295A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3295A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3296A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3296A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3296A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3297A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3297A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3297A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Sage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the unauthorized carrier nor Sage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3298A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3298A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3298A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by the Complainant against NCT Communications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3299A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3299A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3299A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3300A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3300A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3300A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor AT&T, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3301A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3301A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3301A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Globcom nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3302A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3302A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3302A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. IC 05-S0198917, received November 16, 2005. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3303A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3303A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3303A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 05-I0189062S, received November 16, 2005. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3304A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3304A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3304A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3305A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3305A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3305A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Matrix Telecom, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor Matrix may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3306A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3306A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3306A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3307A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3307A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3307A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against ALLTEL Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Cox nor ALLTEL may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3308A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3308A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3308A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 05-S0191295, received October 5, 2005. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3309A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3309A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3309A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. IC 05-S89470, received June 10, 2005. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3310A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3310A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3310A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against World-Link Solutions, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor World-Link may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3311A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3311A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3311A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Telecom Management, Inc. d/b/a Pioneer Telephone IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Pioneer may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3321A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3321A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3321A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3322A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3322A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3322A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDC's Response to Informal Complaint No. 05-S0199413, received November 9, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3323A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3323A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3323A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. 05-S89497, received June 1, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3324A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3324A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3324A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. (continued....) Federal Communications Commission DA 05-3324 Federal Communications Commission DA 05-3324 # 4 � �@��� @& � � ixZ �
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-360A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-360A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-360A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NALD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither its authorized carrier nor NALD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-361A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-361A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-361A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). IDT's Response to Informal Complaint No. IC 04-S88087, received August 31, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-364A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-364A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-364A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). DTS's Response to Informal Complaint No. IC 04-S87763, received August 16, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-365A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-365A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-365A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Lucky Dog's Response to Informal Complaint No. IC 04-S87279, received July 1, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-366A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-366A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-366A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Citizens Response to Informal Complaint No. IC 04-S87775, received July 13, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-367A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-367A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-367A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Clearworld IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Clearworld may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-368A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-368A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-368A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv Communication Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-377A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-377A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-377A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sage's Response to Informal Complaint No. IC-04-S88506, received November 3, 2004. See 47 C.F.R. � 64.1150(d). See 47 C.F.R. � 64.1120(c)(2). See 47 C.F.R. �
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-378A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-378A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-378A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 04-S86279, received March 29, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-379A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-379A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-379A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against BullsEye Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor BullsEye may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-380A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-380A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-380A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Least Cost's Response to Informal Complaint No. 04-S86392, received November 5, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-381A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-381A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-381A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VarTec's Response to Informal Complaint No. 04-S87273, received July 1, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-396A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-396A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-396A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-397A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-397A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-397A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-398A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-398A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-398A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-400A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-400A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-400A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. 04-S86326, received February 24, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-401A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-401A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-401A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-402A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-402A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-402A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-403A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-403A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-403A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-404A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-404A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-404A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with the Commission pursuant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-405A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-405A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-405A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Primus IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-406A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-406A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-406A1.txt
  • of the unauthorized changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Optical ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorize carriers nor Optical may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-407A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-407A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-407A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-408A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-408A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-408A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Quasar IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Quasar may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-410A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-410A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-410A1.txt
  • MCI at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Excel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor Excel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-550A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-550A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-550A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-552A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-552A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-552A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-554A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-554A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-554A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Americatel Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Americatel may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-555A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-555A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-555A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-557A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-557A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-557A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-558A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-558A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-558A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-559A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-559A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-559A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 05-S88975, February 9, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-560A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-560A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-560A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither the authorized carriers nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-562A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-562A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-562A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither the authorized carriers nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-564A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-564A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-564A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-567A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-567A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-567A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-569A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-569A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-569A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-570A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-570A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-570A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-571A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-571A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-571A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-572A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-572A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-572A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-582A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-582A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-582A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-583A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-583A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-583A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-584A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-584A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-584A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-585A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-585A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-585A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-586A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-586A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-586A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-588A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-588A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-588A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-589A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-589A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-589A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-590A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-590A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-590A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-591A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-591A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-591A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-592A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-592A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-592A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-774A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-774A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-774A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. 04-S88195, received September 28, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-775A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-775A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-775A1.txt
  • verifier. ATS verifier, however, failed to confirm the identity of the subscriber, as required by our rules. We find that ATS has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that ATS's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss ATS's liability below. Pursuant to Section 64.1170(b) our rules, ATS must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to ATS. Therefore, ATS must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-776A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-776A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-776A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against GTC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor GTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-777A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-777A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-777A1.txt
  • time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Communications Billing ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor Communications Billing may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-778A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-778A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-778A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against MTI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor MTI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-779A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-779A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-779A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Broadwing IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Broadwing may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-780A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-780A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-780A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against TCPB IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor TCPB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-781A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-781A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-781A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UTI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor UTI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-782A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-782A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-782A1.txt
  • the complaint and GTC responded on February 2, 2005. GTC states that it advertently switched Complainant's service. We find that GTC has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that GTC's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss GTC's liability below. Pursuant to Section 64.1170(b) our rules, GTC must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to GTC. Therefore, GTC must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-783A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-783A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-783A1.txt
  • PNG did not submit a third party verification or letter of agency, as required by our rules. We find that PNG has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that PNG's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss PNG's liability below. Pursuant to Section 64.1170(b) our rules, PNG must forward to MCI an amount equal to 150% of all charges paid by the subscriber to PNG. Therefore, PNG must forward to MCI 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, MCI shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-784A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-784A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-784A1.txt
  • CNB did not submit a third party verification or letter of agency, as required by our rules. We find that CNB has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that CNB's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss CNB's liability below. Pursuant to Section 64.1170(b) our rules, CNB must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to CNB. Therefore, CNB must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-785A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-785A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-785A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Covista IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Covista may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-786A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-786A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-786A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CTS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-787A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-787A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-787A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Advantage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-788A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-788A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-788A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Broadview IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Broadview may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-789A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-789A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-789A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CTS's Response to Informal Complaint No. 05-S89004, received March 1, 2005. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086(DC
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-790A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-790A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-790A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBCLD's Response to Informal Complaint No. 05-S89054, received March 8, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-791A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-791A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-791A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-792A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-792A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-792A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against U.S. Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor U.S. Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-793A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-793A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-793A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Discount Plus's Response to Informal Complaint No. IC 04-S87768, received August 4, 2004. See 47 C.F.R. 64.1120. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-794A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-794A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-794A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ChoiceOne IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor ChoiceOne may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-795A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-795A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-795A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ATS's Response to Informal Complaint No. 04-S87871, received August 10, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-796A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-796A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-796A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Cox's Response to Informal Complaint No. 04-S87846, received August 16, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-797A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-797A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-797A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. �1.1719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Long Distance Savings's Response to Informal Complaint No. IC 04-S87410, received July 26, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-798A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-798A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-798A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. �1.1719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel's Response to Informal Complaint No. IC 04-S87199, received June 15, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-799A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-799A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-799A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against TCPB Marketing, Ltd. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor TCPB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-800A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-800A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-800A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). TeleUno's Response to Informal Complaint No. 04-S87430, received July 20, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-801A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-801A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-801A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Excel Telecommunications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Excel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-802A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-802A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-802A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 04-S86348, received April 9, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-803A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-803A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-803A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). IDT's Response to Informal Complaint No. 04-S86297, received March 30, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-804A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-804A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-804A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). IDT Response to Informal Complaint No. IC-04-I0104351S, received October 12, 2004. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-805A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-805A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-805A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel's Response to Informal Complaint No. 04-S86735, received May 21, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-806A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-806A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-806A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-807A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-807A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-807A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Telliss's Response to Informal Complaint No. IC 04-S88036, received August 23, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-808A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-808A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-808A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel's Response to Informal Complaint No. 04-S87964, received August 19, 2004. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086(DC Cir. 2003). (continued....) Federal Communications
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-809A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-809A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-809A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). USTEL's Response to Informal Complaint No. IC 04-S87989, received August 18, 2004. See 47 C.F.R. 64.1120. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-810A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-810A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-810A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LightWave's Response to Informal Complaint No. IC 04-S87550, received July 30, 2004. See 47 C.F.R. 64.1120. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-811A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-811A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-811A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Comcast's Response to Informal Complaint No. 04-S88807, received January 14, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-812A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-812A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-812A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). USTEL's Response to Informal Complaint No. 04-S88233, received September 9, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-813A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-813A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-813A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Sage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Sage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-814A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-814A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-814A1.txt
  • ALLTEL responded on July 23, 2004. ALLTEL states that Complainant's service was switched due to an error. We find that ALLTEL has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that ALLTEL's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss ALLTEL's liability below. Pursuant to Section 64.1170(b) our rules, ALLTEL must forward to IDT Corporation (IDT) an amount equal to 150% of all charges paid by the subscriber to ALLTEL. Therefore, ALLTEL must forward to IDT 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, IDT shall provide a refund
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-815A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-815A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-815A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Z-Tel's Response to Informal Complaint No. 04-S88885, received January 28, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-816A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-816A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-816A1.txt
  • responded on January 25, 2005. Talk states that Complainant's service was switched due to a clerical error. We find that Talk has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Talk's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Talk's liability below. Pursuant to Section 64.1170(b) our rules, Talk must forward to Fonetel an amount equal to 150% of all charges paid by the subscriber to Talk. Therefore, Talk must forward to Fonetel 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Fonetel shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-817A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-817A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-817A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Discount Plus's Response to Informal Complaint No. 04-S88881, received February 1, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-819A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-819A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-819A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against 011 IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-820A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-820A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-820A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Startec IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-821A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-821A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-821A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against 011 IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-822A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-822A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-822A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against INETBA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor INETBA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-823A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-823A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-823A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Uni-Tel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Uni-Tel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-824A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-824A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-824A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against PTC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor PTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-825A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-825A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-825A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1130. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC Cir. 2003). If any
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-826A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-826A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-826A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-827A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-827A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-827A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). GTLC's Response to Informal Complaint No. 04-G57698S, received August 16, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-828A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-828A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-828A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against QuantumLink IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor QuantumLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-829A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-829A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-829A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against APS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor APS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-830A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-830A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-830A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CTS's Response to Informal Complaint No. 04-S88864, received January 31, 2005. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086(DC
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-831A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-831A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-831A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel's Response to Informal Complaint No. 04-S88057, received September 27, 2004. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086(DC
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-832A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-832A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-832A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Curry IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Curry may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-833A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-833A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-833A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Covista's Response to Informal Complaint No. 04-S88143, received October 4, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-834A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-834A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-834A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Communications Billing IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Communications Billing may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-835A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-835A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-835A1.txt
  • CNB did not submit a third party verification or letter of agency, as required by our rules. We find that CNB has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that CNB's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss CNB's liability below. Pursuant to Section 64.1170(b) our rules, CNB must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to CNB. Therefore, CNB must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-836A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-836A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-836A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Broadview's Response to Informal Complaint No. 04-S88878, received January 25, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-837A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-837A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-837A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Tel West's Response to Informal Complaint No. 04-I0105067S, received September 16, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-838A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-838A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-838A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). DTS's Response to Informal Complaint No. 04-S000625S, received September 27, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-839A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-839A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-839A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Telliss's Response to Informal Complaint No. 04-S000692S, received September 27, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-840A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-840A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-840A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBA's Response to Informal Complaint No. 04-S88671, received December 8, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-841A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-841A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-841A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). National Access Response to Informal Complaint No. IC-04-S87501, received July 14, 2004. See 47 C.F.R. � 64.1150(d). See 47 C.F.R. � 64.1120(c)(2). See 47 C.F.R.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-842A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-842A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-842A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv's Response to Informal Complaint No. 04-S000497S, received May 5, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-843A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-843A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-843A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CTS's Response to Informal Complaint No. 04-S000709S, received September 27, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-844A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-844A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-844A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Excel Telecommunications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Excel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-845A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-845A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-845A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Local Biz's Response to Informal Complaint No. 04-S88586, received December 1, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-847A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-847A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-847A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Telecom USA's Response to Informal Complaint No. 04-S87970, received September 3, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-848A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-848A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-848A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Telecom USA's Response to Informal Complaint No. 04-S87967, received August 17, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-849A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-849A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-849A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). IDT's Response to Informal Complaint No. IC 04-S87654, received August 31, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-850A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-850A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-850A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AirNex Communications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor AirNex may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-851A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-851A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-851A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Advantage's Response to Informal Complaint No. 04-S87870, received October 5, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-852A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-852A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-852A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv's Response to Informal Complaint No. 04-S87774, received September 27, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-853A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-853A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-853A1.txt
  • no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CGI Long Distance Services IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor CGI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-854A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-854A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-854A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Promisevision IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Promisevision may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-855A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-855A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-855A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Total Call International, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Gold Line nor Total Call may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-856A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-856A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-856A1.txt
  • third party verification. Advantage's verifier, however, failed to confirm the telephone numbers to be switched. We find that Advantage has failed to produce clear and convincing evidence of a valid authorized carrier change by Complainant. Therefore, we find that Advantage's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Advantage liability below. Pursuant to Section 64.1170(b) our rules, Advantage must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Advantage along with copies of any telephone bills issued from Advantage to the Complainant. Within ten days of receipt of this amount, SBC shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-857A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-857A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-857A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against TeleUno IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor TeleUno may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-858A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-858A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-858A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-859A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-859A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-859A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-860A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-860A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-860A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC Cir. 2003). If a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-861A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-861A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-861A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-862A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-862A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-862A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-863A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-863A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-863A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-864A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-864A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-864A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-865A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-865A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-865A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-866A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-866A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-866A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-867A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-867A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-867A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-868A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-868A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-868A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-869A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-869A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-869A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-870A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-870A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-870A1.txt
  • of agency (LOA). Sprint's LOA, however, was not dated by the subscriber as required by our rules. We find that Sprint has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Sprint's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Sprint's liability below. Pursuant to Section 64.1170(b) our rules, Sprint must forward to SBC an amount equal to 150% of all charges paid by the subscriber to Sprint. Therefore, Sprint must forward to SBC 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Sprint shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-871A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-871A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-871A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-872A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-872A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-872A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-873A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-873A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-873A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither the authorized carriers nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-874A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-874A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-874A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-875A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-875A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-875A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-876A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-876A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-876A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither the authorized carriers nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-877A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-877A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-877A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-878A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-878A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-878A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither the authorized carriers nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-879A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-879A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-879A1.txt
  • SBC at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-880A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-880A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-880A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-881A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-881A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-881A1.txt
  • BellSouth at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither BellSouth nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-882A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-882A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-882A1.txt
  • confirmed through third party verification (TPV). MCI, however, was unable to locate a copy of the TPV. We find that MCI has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that MCI's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss MCI's liability below. Pursuant to Section 64.1170(b) our rules, MCI must forward to Adelphia an amount equal to 150% of all charges paid by the subscriber to MCI. Therefore, MCI must forward to Adelphia 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, MCI shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-883A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-883A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-883A1.txt
  • on the subscriber for service provided after this 30-day period shall be paid by the subscriber to Verizon at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Conestoga must also switch the subscriber to the desired carrier at no cost to the subscriber. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor Conestoga may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-884A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-884A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-884A1.txt
  • on the subscriber for service provided after this 30-day period shall be paid by the subscriber to Verizon at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Sprint must also switch the subscriber to the desired carrier at no cost to the subscriber. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint LD nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-885A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-885A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-885A1.txt
  • and that neither Sprint nor Verizon may pursue any collection against Complainant for those charges. Any charges imposed by Verizon on the subscriber for service provided after this 30-day period shall be paid by the subscriber to Sprint at the rates the subscriber was paying at the time of the unauthorized change. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-887A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-887A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-887A1.txt
  • desired carrier at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Comcast IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Comcast may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-888A1.doc
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 04-S88780, filed January 13, 2005. See 47 C.F.R. � 64.1130. See AT&T Corp. v. FCC, 323 F.3d 1081,1086
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-889A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-889A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-889A1.txt
  • desired carrier at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-890A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-890A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-890A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-891A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-891A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-891A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 04-S88573, received December 1, 2004. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-892A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-892A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-892A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-893A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-893A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-893A1.txt
  • cost to the subscriber. 6. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and AT&T nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-894A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-894A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-894A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and SBC nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-895A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-895A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-895A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither McLeod USA nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-896A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-896A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-896A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LCR Communications's Response to Informal Complaint No. IC 04-S86649, received May 28, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-897A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-897A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-897A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Primus's Response to Informal Complaint No. IC 04-S87161, received September 15, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-898A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-898A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-898A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-899A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-899A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-899A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Spectrotel's Response to Informal Complaint No. IC-04-S88251, received October 4, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-900A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-900A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-900A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 04-S87601, received July 15, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-901A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-901A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-901A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Americatel's Response to Informal Complaint No. 04-S86415, received June 2, 2004. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-902A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-902A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-902A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Excel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-903A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-903A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-903A1.txt
  • party verifier, however, failed to obtain separate authorization for each service sold as required by our rules. We find that Cavalier has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Cavalier's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Cavalier's liability below. Pursuant to Section 64.1170(b) our rules, Cavalier must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Cavalier, along with copies of any telephone bills issued from Cavalier to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-904A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-904A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-904A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Lightyear's Response to Informal Complaint No. IC 04-S88049, July 9, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-905A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-905A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-905A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). US Connect's Response to Informal Complaint No. IC-04-I0096575S, received July 20, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-906A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-906A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-906A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Primus's Response to Informal Complaint No. IC 04-S87048, received September 15, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-907A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-907A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-907A1.txt
  • of the unauthorized changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Acceris ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorize carriers nor Acceris may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-908A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-908A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-908A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against OneLink ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and OneLink may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-909A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-909A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-909A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-910A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-910A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-910A1.txt
  • October 1, 2004. Excel states that Complainant's telephone number was switched due to a data entry error. We find that Excel has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Excel's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Excel's liability below. Pursuant to Section 64.1170(b) our rules, Excel must forward to Southwestern Bell Telephone Company an amount equal to 150% of all charges paid by the subscriber to Excel. Therefore, Excel must forward to Southwestern Bell Telephone Company 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Excel
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-911A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-911A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-911A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against GTC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Verizon nor GTC Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-912A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-912A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-912A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Tele Ciruit's Response to Informal Complaint No. 04-S87716, received July 12, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-913A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-913A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-913A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). 011 Corporation's Response to Informal Complaint No. 03-I0054143S, filed October 8, 2003. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-914A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-914A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-914A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CTS's Response to Informal Complaint No. 04-S88249, received November 9, 2004. See 47 C.F.R. � 64.1120. If a Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-915A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-915A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-915A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Lightwave IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Lightwave may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-916A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-916A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-916A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Lightwave USA's Response to Informal Complaint No. 04-S87859, received August 20, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-917A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-917A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-917A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Lightwave IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Lightwave may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-918A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-918A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-918A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Line Systems IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Line Systems may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-919A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-919A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-919A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-920A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-920A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-920A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-922A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-922A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-922A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SkyNet's Response to Informal Complaint No. 04-S88376, received November 10, 2004. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086 (DC
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-923A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-923A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-923A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). GTC's Response to Informal Complaint No. IC 04-S88444, received December 27, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-924A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-924A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-924A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ZPDI's Response to Informal Complaint No. 04-S88453, received January 7, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-925A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-925A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-925A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against New Rochelle IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor New Rochelle may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-927A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-927A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-927A1.txt
  • at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cox IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor Cox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-928A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-928A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-928A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Opex IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Opex may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-929A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-929A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-929A1.txt
  • on the subscriber for service provided after this 30-day period shall be paid by the subscriber to Sprint at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Verizon must also switch the subscriber to the desired carrier at no cost to the subscriber. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-930A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-930A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-930A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. IC 04-I0099098S, received July 22, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-931A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-931A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-931A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Promisevision IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Promisevision may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-932A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-932A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-932A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Broadview's Response to Informal Complaint No. 04-S0006606S, received August 16, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-933A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-933A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-933A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Universal IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither BellSouth nor Universal may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-934A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-934A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-934A1.txt
  • of each unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against NECC ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carriers nor NECC pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-935A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-935A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-935A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Yestel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Yestel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-936A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-936A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-936A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Acceris IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Acceris may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-937A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-937A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-937A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 04-S88326, November 17, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-938A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-938A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-938A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 04-S88729, received January 5, 2005. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-939A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-939A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-939A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-940A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-940A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-940A1.txt
  • desired carrier at no cost to the subscribers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Verizon ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither the authorized carriers nor Verizon may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-941A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-941A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-941A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-942A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-942A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-942A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Acceris IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Acceris may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-943A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-943A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-943A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 04-S86403, received April 26, 2004. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-944A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-944A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-944A1.txt
  • MCI at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-945A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-945A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-945A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-946A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-946A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-946A1.txt
  • carrier at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cox Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Cox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-947A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-947A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-947A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-948A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-948A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-948A1.txt
  • Airnex at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Airnex nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-949A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-949A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-949A1.txt
  • interLATA service after Complainant agreed only to have Cox provide local service. We find that Cox has failed to produce clear and convincing evidence that Complainant authorized a carrier change involving intraLATA and interLATA service. Therefore, we find that Cox's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Cox's liability below. Pursuant to Section 64.1170(b) our rules, Cox must forward to PowerNet Global (PNG) an amount equal to 150% of all charges paid by the subscriber to Cox. Therefore, Cox must forward to PNG 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, PNG shall provide a refund
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-94A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-94A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-94A1.txt
  • verifier, however, failed to confirm all the telephone numbers to be switched as required by our rules. We find that CCC has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that CCC's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss CCC's liability below. Pursuant to Section 64.1170(b) our rules, CCC must forward to SBC an amount equal to 150% of all charges paid by the subscriber to CCC, along with copies of any telephone bills issued from CCC to the Complainant. Within ten days of receipt of this amount, SBC shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-950A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-950A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-950A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 04-S88493, received November 12, 2004. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086 (DC
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-951A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-951A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-951A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither BellSouth nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-952A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-952A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-952A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-953A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-953A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-953A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-954A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-954A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-954A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-955A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-955A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-955A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Covista IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Covista may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-957A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-957A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-957A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against McLeod USA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor McLeod may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-958A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-958A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-958A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against IDT Corporation/America IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-959A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-959A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-959A1.txt
  • verification as proof of the authorization for the switch as required by our rules. We find that Communications Network has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Communications Network's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Communications Network's liability below. Pursuant to Section 64.1170(b) our rules, Communications Network must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Communications Network along with copies of any telephone bills issued from Communications Network to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-95A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-95A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-95A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor LDA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-960A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-960A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-960A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Communications Billing's Response to Informal Complaint No. IC 04-S88011, received September 7, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-961A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-961A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-961A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk America's Response to Informal Complaint No. 04-S88190, received September 17, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-962A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-962A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-962A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Main Street's Response to Informal Complaint No. 04-S88319, received October 21, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-963A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-963A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-963A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). IDT's Response to Informal Complaint No. 04-S87919, received August 5, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-964A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-964A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-964A1.txt
  • at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Optical Telephone Corporation ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither the authorized carriers nor Optical may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-965A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-965A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-965A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against One Star Long Distance, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither BellSouth nor One Star may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-966A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-966A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-966A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Horizon's Response to Informal Complaint No. 04-I0113957S, received November 9, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-967A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-967A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-967A1.txt
  • each service sold and failed to confirm the number to be switched, as required by our rules. We find that OneLink has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that OneLink's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss OneLink's liability below. Pursuant to Section 64.1170(b) our rules, OneLink must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to OneLink along with copies of any telephone bills issued from OneLink to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-968A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-968A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-968A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Acceris Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and the neither the authorized carrier nor Acceris may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-969A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-969A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-969A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Talk America, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Excel nor Talk America may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-96A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-96A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-96A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Star Power Corporation's Response to Informal Complaint No. IC 04-S85895, received March 30, 2004. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-970A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-970A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-970A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk America's Response to Informal Complaint No. IC-04-S88530, received November 23, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-971A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-971A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-971A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk America's Response to Informal Complaint No. 04-S88549, received November 18, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-972A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-972A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-972A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against New Century Telecom, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither SBC nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Division
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-973A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-973A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-973A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Clear Choice's Response to Informal Complaint No. 04-S87304, received July 2, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-974A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-974A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-974A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBC's Response to Informal Complaint No. 04-S88293, received October 11, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-975A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-975A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-975A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against ACN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Southwestern Bell Telephone Company nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-976A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-976A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-976A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Cordia's Response to Informal Complaint No. 04-S87575, received October 27, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-977A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-977A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-977A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Primus Telecommunications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-978A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-978A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-978A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with the Commission pursuant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-979A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-979A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-979A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against New Century Telecom, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor New Century may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-97A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-97A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-97A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither BellSouth Telecommunications nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-980A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-980A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-980A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDCB's Response to Informal Complaint No. 05-S88924, received January 26, 2005. See 47 C.F.R. � 64.1120(c)(3)(iii). See 47 C.F.R � 64.1150(d). If Complainant is unsatisfied
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-981A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-981A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-981A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). US Connect's Response to Informal Complaint No. 04-S87895, received November 16, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-982A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-982A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-982A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. 04-S87702, received August 18, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-983A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-983A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-983A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Primus Telecommunications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-984A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-984A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-984A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against World-Link Solutions IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WDT nor World-Link may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-985A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-985A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-985A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Quasar Communications Corp. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither CloseCall nor Quasar may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-986A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-986A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-986A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel's Response to Informal Complaint No. 04-S87471, received July 15, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-988A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-988A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-988A1.txt
  • confirmed through third party verification. Americatel's verification, however, failed to confirm the telephone number to be switched. We find that Americatel has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Americatel's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Americatel's liability below. Pursuant to Section 64.1170(b) our rules, Americatel must forward to SBC an amount equal to 150% of all charges paid by the subscriber to Americatel along with copies of any telephone bills issued from Americatel to the Complainant. Within ten days of receipt of this amount, SBC shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-989A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-989A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-989A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If a Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-98A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-98A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-98A1.txt
  • of the unauthorized changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against SBC ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorize carrier nor SBC may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-990A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-990A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-990A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Opex's Response to Informal Complaint No. IC-04-S87597, received September 21, 2004. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-991A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-991A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-991A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Business Network's Response to Informal Complaint No. IC 04-S87246, received September 1, 2004. See 47.C.F.R. � 64.1120(c)(3)(iii). See 47.C.F.R. � 64.1150. If Complainant is unsatisfied
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-992A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-992A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-992A1.txt
  • AT&T at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-99A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-99A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-99A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1113A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1113A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1113A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1114A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1114A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1114A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1115A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1115A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1115A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. See Appendix A. See 47 C.F.R. � 64.1120(e). See 47 C.F.R. � 64.1120(e)(1). 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120(e)(3)(ii). If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1116A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1116A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1116A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN Communications Network, Inc.'s Response to Informal Complaint No. IC 05-S89351, received May 23, 2005. If Complainant is unsatisfied with the resolution of its complaint,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1117A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1117A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1117A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Telecom Management, Inc. d/b/a Pioneer Telephone's Response to Informal Complaint No. IC 06-S0229981, received April 13, 2006. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1118A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1118A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1118A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC 05-S0186971, received October 3, 2005. SBC Commuinication's Response to Informal Complaint No. IC 05-S0186971, received January 19,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1119A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1119A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1119A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC 06-S0184640, received November 22, 2005. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1120A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1120A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1120A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDS's Response to Informal Complaint No. 06-S0231167, received May 2, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1121A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1121A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1121A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against TCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor TCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1122A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1122A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1122A1.txt
  • the time period in question. 6. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Talk nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1123A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1123A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1123A1.txt
  • submit a third party verification or letter of agency, as required by our rules. We find that GT Telecomm has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that GT Telecomm's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss GT Telecomm's liability below. Pursuant to Section 64.1170(b) our rules, GT Telecomm must forward to Global Touch an amount equal to 150% of all charges paid by the subscriber to Global Touch. Therefore, GT Telecomm must forward to Global Touch 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Global Touch
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1124A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1124A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1124A1.txt
  • 2006. PAETEC admits it mistakenly changed Complainant's telecommunication service to Paetec during a merger with another carrier. We find that PAETEC has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that PAETEC's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss PAETEC's liability below. Pursuant to Section 64.1170(b) our rules, PAETEC must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to PAETEC. Therefore, PAETEC must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1125A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1125A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1125A1.txt
  • proper customer notice. Acceris failed to provide notice to the Complainant 30 days prior to the change. We find that Acceris has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Acceris's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Acceris's liability below. Pursuant to Section 64.1170(b) our rules, Verizon must forward to Acceris an amount equal to 150% of all charges paid by the subscriber to Verizon. Therefore, Verizon must forward to Acceris 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Acceris shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1126A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1126A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1126A1.txt
  • that the person on the call wanted to make the carrier change, as required by our rules. We find that Cordia has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Cordia's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Cordia's liability below. Pursuant to Section 64.1170(b) our rules, Cordia must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Cordia. Therefore, Cordia must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1127A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1127A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1127A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against BullsEye IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor BullsEye may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1128A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1128A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1128A1.txt
  • Startec's verifier, however, failed to confirm the telephone number to be switched, as required by our rules. We find that Startec has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Startec's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Startec's liability below. Pursuant to Section 64.1170(b) our rules, Startec must forward to AT&T, Inc. an amount equal to 150% of all charges paid by the subscriber to Startec. Therefore, Startec must forward to AT&T, Inc. 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T, Inc. shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1129A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1129A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1129A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Primus IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1130A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1130A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1130A1.txt
  • and processed. TCI, however, did not provide a legible LOA when requested, as required by our rules. We find that TCI has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that TCI's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss TCI's liability below. Pursuant to Section 64.1170(b) our rules, TCI must forward to AT&T, Inc. an amount equal to 150% of all charges paid by the subscriber to TCI. Therefore, TCI must forward to AT&T, Inc. 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T, Inc. shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1131A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1131A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1131A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDCB IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1132A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1132A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1132A1.txt
  • Trinsic did not submit a third party verification or letter of agency, as required by our rules. We find that Trinsic has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Trinsic's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Trinsic's liability below. Pursuant to Section 64.1170(b) our rules, Trinsic must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Trinsic. Therefore, Trinsic must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1133A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1133A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1133A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against BNLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1140A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1140A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1140A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1141A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1141A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1141A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 05-S89633, received March 9, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1142A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1142A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1142A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1143A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1143A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1143A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1144A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1144A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1144A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1145A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1145A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1145A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 06-S0001233S, received February 17, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1146A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1146A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1146A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1147A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1147A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1147A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 06-S0221244, received April 7, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1148A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1148A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1148A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 06-S0230759, received May 4, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1151A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1151A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1151A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ClearWorld IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the unauthorized carrier nor ClearWorld may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1152A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1152A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1152A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Online Savings IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither IDT nor Online Savings may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1153A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1153A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1153A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UAT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor UAT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1154A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1154A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1154A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CTS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1155A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1155A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1155A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T, Inc. nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1156A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1156A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1156A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Startec IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1157A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1157A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1157A1.txt
  • that the person on the call wanted to make the carrier change as required by our rules. We find that BNLD has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that BNLD's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss BNLD's liability below. Pursuant to Section 64.1170(b) our rules, BNLD must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to BNLD, along with copies of any telephone bills issued from BNLD to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1158A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1158A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1158A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against BellSouth IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Qwest nor BellSouth may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1159A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1159A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1159A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CTS's Response to Informal Complaint No. 06-S0221259, received March 20, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1160A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1160A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1160A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Startec IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T, Inc. nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1161A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1161A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1161A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1162A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1162A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1162A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against LDCB ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier not LDCB may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1163A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1163A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1163A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NECC Solutions, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither authorized carrier nor NECC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1164A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1164A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1164A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). America's Response to Informal Complaint No. 06-S0212522, received March 6, 2006. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1165A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1165A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1165A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. 05-S0212130, received February 9, 2006. Information from Verizon re Informal Complaint No. 05-S0212130, received April 24, 2006. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1166A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1166A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1166A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 06-S0001244S, received March 22, 2006. If Complainant is unsatisfied with the resolution of this complaint, such Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1339A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1339A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1339A1.txt
  • person on the call wanted to make the carrier change, as required by our rules. We find that BNLD has failed to produce clear and convincing evidence of a valid authorized carrier change by Complainant. Therefore, we find that BNLD's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss BNLD's liability below. Pursuant to Section 64.1170(b) our rules, BNLD must forward to AT&T, Inc. an amount equal to 150% of all charges paid by the subscriber to BNLD along with copies of any telephone bills issued from BNLD to the Complainant. Within ten days of receipt of this amount, AT&T, Inc. shall provide a refund or credit to Complainant in the amount of 50% of all
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1340A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1340A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1340A1.txt
  • unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by the Complainant against Business Network Long Distance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T, Inc. nor Business Network Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1341A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1341A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1341A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. 06-S0229253, received April 10, 2006. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1342A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1342A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1342A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel Telecommunications, Inc.'s Response to Informal Complaint No. IC 05-S89712, received October 6, 2005. If Complainant is unsatisfied with the resolution of its complaint, Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1343A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1343A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1343A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against PowerNet Global Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Sprint Communications nor PowerNet Global Communications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1344A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1344A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1344A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Q-Tel's Response to Informal Complaint No. 05-S0198455, received November 1, 2005. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1352A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1352A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1352A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against CNB ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier not CNB may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1353A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1353A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1353A1.txt
  • of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Preferred Billing ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier not Preferred Billing may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1354A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1354A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1354A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against BNLD ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and BNLD may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1355A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1355A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1355A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Hello Depot IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Hello Depot may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1356A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1356A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1356A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NetOne's Response to Informal Complaint No. 06-S0233160, received May 18, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1357A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1357A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1357A1.txt
  • that the person on the call wanted to make the carrier change, as required by our rules. We find that BNLD has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that BNLD's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss BNLD's liability below. Pursuant to Section 64.1170(b) our rules, BNLD must forward to Acceris an amount equal to 150% of all charges paid by the subscriber to BNLD. Therefore, BNLD must forward to Acceris 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Acceris shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1358A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1358A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1358A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Buzz IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Buzz may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1359A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1359A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1359A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1360A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1360A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1360A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1361A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1361A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1361A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1362A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1362A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1362A1.txt
  • Complainant's billing address, and the LOA was not dated by the subscriber, as required by our rules. We find that MCI has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that MCI's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss MCI's liability below. Pursuant to Section 64.1170(b) our rules, MCI must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to MCI. Therefore, MCI must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1363A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1363A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1363A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 06-S0233391, received May 23, 2006. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1364A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1364A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1364A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 06-S0236117, received June 6, 2006. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086 (DC
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1365A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1365A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1365A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1366A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1366A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1366A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-162A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-162A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-162A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Airnex Communications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor Airnex may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-163A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-163A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-163A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Network Enhanced Technologies, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Primo nor NET may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-164A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-164A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-164A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. AT&T, Inc. was known as SBC Communications at the time of the complaint. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NCIC's Response to Informal Complaint No. IC 05-S0200839, received December 12, 2005.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-165A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-165A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-165A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cordia Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-166A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-166A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-166A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against PNG Telecommunications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor PNG may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1679A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1679A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1679A1.txt
  • the time period in question. 6. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unreasonable delay occurred and that neither AT&T nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-167A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-167A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-167A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against New Rochelle Telephone Corp. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor New Rochelle may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1680A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1680A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1680A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 05-S89692, received September 13, 2005. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1681A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1681A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1681A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC 05-I0162845S, received June 9, 2005. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1682A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1682A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1682A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1683A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1683A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1683A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1684A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1684A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1684A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest Communication's Response to Informal Complaint No. IC 05-S0212133, received January 31, 2006. AT&T Southwest's Response to Informal Complaint No. IC 05-S0212133, received June 22,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1685A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1685A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1685A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WilTel Communications, LLC's Response to Informal Complaint No. IC 06-S001336, received July 25, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1686A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1686A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1686A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 05-S0199432, received December 8, 2005. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1687A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1687A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1687A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 06-S0236884, received June 21, 2006. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1688A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1688A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1688A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NECC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and North Pittsburgh nor NECC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1689A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1689A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1689A1.txt
  • no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cox Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Cox Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-168A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-168A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-168A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Startec Global Operating Company IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1690A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1690A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1690A1.txt
  • time period in question. 6. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unreasonable delay occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1691A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1691A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1691A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1698A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1698A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1698A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by the Complainant against Excel Communications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Excel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1699A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1699A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1699A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Startec Solutions, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither authorized carrier nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-169A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-169A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-169A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 05-S89705, received September 22, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1700A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1700A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1700A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Acceris's Response to Informal Complaint No. IC 06-S0220513, received March 14, 2006. BellSouth's Response to Informal Complaint No. IC 06-S0220513, received June 26, 2006. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1701A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1701A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1701A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 06-I0213437S, received February 24, 2006. Talk's Response to Informal Complaint No. IC 06-I0213437S, received June 2, 2006. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1702A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1702A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1702A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Discounted IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Andiamo Telecom nor Discounted may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1703A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1703A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1703A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CSP IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor CSP may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1704A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1704A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1704A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CSP IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor CSP may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1705A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1705A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1705A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Buzz's Response to Informal Complaint No. 06-S0236883, received June 26, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1706A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1706A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1706A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NECC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor NECC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1707A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1707A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1707A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NetOne IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor NetOne may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1708A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1708A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1708A1.txt
  • 2006. LDC did not submit a third party verification or letter of agency required by our rules. We find that LDC has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that LDC's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss LDC's liability below. Pursuant to Section 64.1170(b) our rules, LDC must forward to BellSouth an amount equal to 150% of all charges paid by the subscriber to LDC. Therefore, LDC must forward to BellSouth 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, BellSouth shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1709A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1709A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1709A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against BNLD ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and BNLD may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-170A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-170A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-170A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1710A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1710A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1710A1.txt
  • of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Preferred Billing ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier not Preferred Billing may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1711A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1711A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1711A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against LDCB ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier not LDCB may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1712A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1712A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1712A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against BNLD ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and BNLD may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1713A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1713A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1713A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against LDS ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and LDS may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1714A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1714A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1714A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Cavalier ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier not Cavalier may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1715A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1715A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1715A1.txt
  • of each unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against NECC ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carriers nor NECC pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1716A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1716A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1716A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against CNB ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier not CNB may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1718A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1718A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1718A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If any Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-171A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-171A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-171A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against ACN ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither the authorized carriers nor ACN may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-172A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-172A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-172A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1735A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1735A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1735A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1736A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1736A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1736A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1746A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1746A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1746A1.txt
  • the time period in question. 6. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170 (d) of the Commission's rules, 47 C.F.R. Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unreasonable delay occurred and that neither that Qwest Communications nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1747A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1747A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1747A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Cavalier Telephone, LLC's Response to Informal Complaint No. 05-S0001148S, received October 25, 2005. Verizon's Response to Informal Complaint No. 05-S0001148S, received on August 22, 2006.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-176A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-176A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-176A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NationsLine IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor NationsLine may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-177A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-177A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-177A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BullsEye's Response to Informal Complaint No. 05-S0206829, received December 16, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-178A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-178A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-178A1.txt
  • Advantage did not submit a third party verification or letter of agency, as required by our rules. We find that Advantage has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Advantage's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Advantage's liability below. Pursuant to Section 64.1170(b) our rules, Advantage must forward to SBC an amount equal to 150% of all charges paid by the subscriber to Advantage. Therefore, Advantage must forward to SBC 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, SBC shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-179A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-179A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-179A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cox IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Cox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-180A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-180A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-180A1.txt
  • collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor NCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. IT IS FURTHER ORDERED that a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-181A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-181A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-181A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against MSTC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor MSTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-182A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-182A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-182A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against VLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor VLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-183A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-183A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-183A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-184A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-184A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-184A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-185A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-185A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-185A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against MCI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor MCI may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-186A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-186A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-186A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-187A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-187A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-187A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-188A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-188A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-188A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. IC 05-I0160678S, received May 13, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-189A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-189A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-189A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-190A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-190A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-190A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1954A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1954A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1954A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv Communication Inc.'s Response to Informal Complaint No. 06-S0242017, received July 24, 2006. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1955A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1955A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1955A1.txt
  • change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Telecom Management, Inc. d/b/a Pioneer Telephone. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Verizon nor Telecom Management, Inc. d/b/a Pioneer Telephone may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1956A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1956A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1956A1.txt
  • that the person on the call wanted to make the carrier change, as required by our rules. We find that CNBI has failed to produce clear and convincing evidence of valid authorized carrier changes by Complainants. Therefore, we find that CNBI's actions resulted in unauthorized changes in Complainants' telecommunications service providers and we discuss CNBI's liability below. Pursuant to Section 64.1170(b) our rules, CNBI must forward to the authorized carriers an amount equal to 150% of all charges paid by the subscriber to CNBI along with copies of any telephone bills issued from CNBI to the Complainant. Within ten days of receipt of this amount, the authorized carriers shall provide a refund or credit to Complainant in the amount of 50%
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1957A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1957A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1957A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sharenet Communications Company's Response to Informal Complaint No. IC 06-S0242411, received August 1, 2006. If Complainant is unsatisfied with the resolution of its complaint, Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1959A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1959A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1959A1.txt
  • unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by the Complainant against Communications Network Billing Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither The authorized carriers nor Communications Network Billing Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1960A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1960A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1960A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint Nextel's Response to Informal Complaint No. 06-S0242183, received August 25, 2006. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1961A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1961A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1961A1.txt
  • no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NECC Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Primo Communications nor NECC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1965A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1965A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1965A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC 05-I0195584, received November 4, 2005. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1966A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1966A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1966A1.txt
  • at the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Convergia, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither the authorized carrier nor Convergia may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1968A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1968A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1968A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 05-S0194326, received November 17, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1969A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1969A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1969A1.txt
  • to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Global Crossing Telecommunications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither NECC nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1970A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1970A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1970A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Network Enhanced Technologies, Inc.'s Response to Informal Complaint No. IC 05-S0202733, received December 22, 2005. If Complainant is unsatisfied with the resolution of this complaint,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1971A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1971A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1971A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Verizon nor Working Assets may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1972A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1972A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1972A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). McLeodUSA's Response to Informal Complaint No. IC 05-S0197705, received November 3, 2005. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2066A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2066A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2066A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC 04-S85890, filed December 16, 2003. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Notice of Informal Complaint No. IC 04-S85890 to AT&T Corporation from the Acting Deputy Chief, Division, CGB, dated January 15,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2067A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2067A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2067A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. 02-S81361, filed October 23, 2002. 47 C.F.R. � 1.719 (procedures for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Notice of Informal Complaint No. 02-S81361 to AT&T Broadband from the Deputy Chief, CGB, dated November 22, 2002. We note that Comcast
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2068A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2068A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2068A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC-03-I0058025S, filed September 11, 2003. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Notice of Informal Complaint No. IC 03-I0058025S, to Verizon from the Acting Deputy Chief, Division, CGB, dated October 24, 2003. Verizon's
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2069A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2069A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2069A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC 02-S76605, filed May 22, 2002. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Notice of Informal Complaint No. IC 02-S76605 to Globalcom from the Deputy Chief, CGB, dated June 21, 2002. Globalcom Response
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2070A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2070A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2070A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. 02-S72013, filed October 23, 2002. 47 C.F.R. � 1.719 (procedures for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Notice of Informal Complaint No. 02-S72013, to MCI from the Deputy Bureau Chief, CGB, dated May 10, 2002. MCI's Response to Informal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2071A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2071A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2071A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See id. See 47 C.F.R. � 64.1150(d). Petition at 1. Id. Sprint has attached to its Petition a copy of the LOA associated with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2072A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2072A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2072A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. 03-S83362, filed March 27, 2003; Informal Complaint No. 03-S85191, filed September 26, 2003. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Notice of Informal Complaint No. 03-S83362 to Sprint Communications Company from the Acting
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2073A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2073A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2073A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC 03-S85133, filed September 29, 2003. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Notice of Informal Complaint No. IC 03-S85133, to Sprint from the Acting Deputy Chief, Division, CGB, dated October 24, 2003.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2074A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2074A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2074A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC 03-S82813, filed March 4, 2003. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Notice of Informal Complaint No. IC 03-S82813, to U.S. Telecom from the Deputy Chief, Division, CGB, dated May 25, 2005.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-207A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-207A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-207A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against ACN Communication Services, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither Verizon nor ACN may pursue any collections against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-208A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-208A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-208A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cordia Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-209A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-209A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-209A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by the Complainant against XO Communications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor XO may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-210A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-210A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-210A1.txt
  • Global's verification, however, failed to obtain separate authorization to switch local service, as required by our rules. We find that Global has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Global's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Global's liability below. Pursuant to Section 64.1170(b) our rules, Global must forward to SBC an amount equal to 150% of all charges paid by the subscriber to Global along with copies of any telephone bills issued from Global to the Complainant. Within ten days of receipt of this amount, SBC shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-211A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-211A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-211A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Promisevision IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Amerivision Communications d/b/a Lifeline Communications nor Promisevision may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-212A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-212A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-212A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NECC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T, Inc.nor NECC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-213A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-213A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-213A1.txt
  • at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Innovative IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor Innovative may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-214A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-214A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-214A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-215A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-215A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-215A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-216A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-216A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-216A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 05-S89022, received March 22, 2005. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-217A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-217A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-217A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2181A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2181A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2181A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Talk America nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2182A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2182A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2182A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC 06-S0215961, received February 21, 2006. AT&T, Inc.'s Response to Informal Complaint No. IC 06-S0215961, received March 30,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2183A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2183A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2183A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. IC 06-S0236118, received June 27, 2006. Verizon's Response to Informal Complaint No. IC 06-S0236118, received August 22, 2006. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2184A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2184A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2184A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Telecom Management, Inc. d/b/a Pioneer Telephone's Response to Informal Complaint No. IC 05-S0211083, received January 24, 2006. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2185A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2185A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2185A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred Verizon and Global Crossing may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2186A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2186A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2186A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC 06-S0001288S, received April 13, 2006. Verizon's Response to Informal Complaint No. IC 06-S0001288S, received August 30, 2006.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2187A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2187A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2187A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Verizon Long distance nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2188A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2188A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2188A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 05-S0001224S, received January 16, 2005. SBC's Response to Informal Complaint No. 05S0001224S, received February 16, 2006. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2189A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2189A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2189A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Preferred Billing IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Preferred Billing may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2190A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2190A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2190A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. IC 06-S0236886, received June 26, 2006. Verizon's Response to Informal Complaint No. IC 06-S0236886, received August 22, 2006. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2191A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2191A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2191A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sage's Response to Informal Complaint No. 06-I0225654S, received March 23, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2192A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2192A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2192A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 05-S0205981, received December 29, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2193A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2193A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2193A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WOW!'s Response to Informal Complaint No. 06-S0221247, received March 13, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2194A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2194A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2194A1.txt
  • no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and World Link nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2195A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2195A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2195A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BBG's Response to Informal Complaint No. 06-I0221836S, received March 23, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2196A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2196A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2196A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Acceris IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Acceris may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2198A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2198A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2198A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CTS's Response to Informal Complaint No. 06-S0221451, received March 20, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2199A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2199A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2199A1.txt
  • of each unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against GlobalTouch ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carriers nor GlobalTouch pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2200A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2200A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2200A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 05-S0211485, received January 19, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2201A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2201A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2201A1.txt
  • unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by the Complainant against Business Network Long Distance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T, Inc. nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2202A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2202A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2202A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 06-S0242722, received August 11, 2006. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2203A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2203A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2203A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Sprint Communications nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2204A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2204A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2204A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cleartel Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Cleartel Communications nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2205A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2205A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2205A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDC Telecommunications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and American Long Lines Network nor LDC Telecommunications, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2206A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2206A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2206A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. 06-S0242724, received August 8, 2006. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2207A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2207A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2207A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BellSouth Telecommunications Response to Informal Complaint No. IC 06-S0241702, received August 9, 2006. AT&T Corporation's Response to Informal Complaint No. IC 06-S0241702, received August 21,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2208A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2208A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2208A1.txt
  • for processing. As a result, AT&T continued to provide local services to this customer for which the customer was not being billed. We find that AT&T caused an unreasonable delay in the execution of the change of Complainant's service provider. Therefore, we find that AT&T's actions violated our carrier change rules and we discuss AT&T's liability below. Pursuant to Section 64.1170(b) our rules, AT&T must forward to MCI an amount equal to 150% of all charges paid by the subscriber to AT&T. Therefore, AT&T must forward to MCI150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, MCI shall provide a refund or credit to
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2209A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2209A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2209A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred Qwest Communications and AT&T Corporation may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2211A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2211A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2211A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against TeleDias IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither BellSouth Telecommunications nor TeleDias may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2212A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2212A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2212A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Qwest IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Cox nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2213A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2213A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2213A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2214A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2214A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2214A1.txt
  • of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against One Touch ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and One Touch may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2215A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2215A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2215A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NET IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Cordia nor NET may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2216A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2216A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2216A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Preferred Billing IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Preferred Billing may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2217A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2217A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2217A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2218A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2218A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2218A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Axces's Response to Informal Complaint No. 05-S0198915, received January 20, 2006. If Complainant is unsatisfied with the resolution of this complaint, such Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2219A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2219A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2219A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. IC 05-W11256220S, received December 7, 2005. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2220A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2220A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2220A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. IC 06-S0224307, received April 6, 2006. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2221A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2221A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2221A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2222A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2222A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2222A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Frontier Solutions, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither authorized carrier nor Frontier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2223A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2223A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2223A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 06-S001330, received June 26, 2006. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2224A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2224A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2224A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Convergia IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither VTX Telecom nor Convergia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2225A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2225A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2225A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If either Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2226A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2226A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2226A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against America ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier not America may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2227A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2227A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2227A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against LDC ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and LDC may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2228A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2228A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2228A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against LDCB ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier not LDCB may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2239A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2239A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2239A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. IC 06-S0001279S, received May 11, 2006. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2240A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2240A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2240A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2241A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2241A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2241A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2242A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2242A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2242A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC Cir. 2003). If a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2243A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2243A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2243A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2244A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2244A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2244A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2245A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2245A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2245A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Covista IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Covista may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-226A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-226A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-226A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LSI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor LSI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-227A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-227A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-227A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UAT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor UAT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-228A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-228A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-228A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Primus IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-229A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-229A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-229A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Privasafe IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Privasafe may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-230A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-230A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-230A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-231A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-231A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-231A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NRTC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor NRTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-232A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-232A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-232A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against U.S. Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor U.S. Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-233A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-233A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-233A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). America Net's Response to Informal Complaint No. 05-S0204830, received December 28, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-234A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-234A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-234A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NRTC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor NRTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-235A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-235A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-235A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-236A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-236A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-236A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). RRLD's Response to Informal Complaint No. 05-S0198916, received January 10, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-237A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-237A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-237A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Clearwave IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Clearwave may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2390A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2390A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2390A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC 05-S0244056, received September 7, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2391A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2391A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2391A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Spectrol d/b/a ONE Touch Communications's Response to Informal Complaint No. 06-S0245300, received September 5, 2006. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2392A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2392A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2392A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. In actuality, Complainant filed its complaint against OAN. OAN, however, acts as a billing agent for TelSeven. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). TelSeven, LLC's Response to Informal Complaint No. IC
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2393A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2393A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2393A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. 06-S0242606, received September 14, 2006. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2394A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2394A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2394A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). National Access Long Distance's Response to Informal Complaint No. 04-S88813, received January 12, 2005. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2395A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2395A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2395A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC 06-S001319, received July 12, 2006. AT&T, Inc.'s Response to Informal Complaint No. IC 06-S001319, received October 6,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2396A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2396A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2396A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2397A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2397A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2397A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). United Telecom Inc.'s Response to Informal Complaint No. 06-S0241866, received September 12, 2006. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2398A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2398A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2398A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cavalier Telephone, LLC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Cavalier Telephone, LLC nor Verizon Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2399A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2399A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2399A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Buzz Telecom Corporation's Response to Informal Complaint No. 05-I0170739S, received June 10, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2400A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2400A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2400A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Bullseye IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither nor Bullseye may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2401A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2401A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2401A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Matrix IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon Corporation nor Matrix may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2402A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2402A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2402A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WorldxChange's Response to Informal Complaint No. 06-S001333, received July 17, 2006. Qwest's Response to Informal Complaint No. 06-S001333, received November 22, 2006. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2403A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2403A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2403A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against LDS ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier not LDS may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2404A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2404A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2404A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2405A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2405A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2405A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Hawaiian Telecom nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2406A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2406A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2406A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest Communications, Inc.'s Response to Informal Complaint No. IC 06-S0228819, received April 10, 2006. AT&T, Inc.'s Response to Informal Complaint No. IC 06-S0228819, received July
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2407A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2407A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2407A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. 06-S0247756, received September 20, 2006.. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2409A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2409A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2409A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CSP Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor CSP Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2410A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2410A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2410A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDCB IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2411A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2411A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2411A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Spectrotel Corporation's Response to Informal Complaint No. 06-S0247151, received October 10, 2006. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2412A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2412A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2412A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDCB's Response to Informal Complaint No. IC 05-S89158, received April 5, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2413A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2413A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2413A1.txt
  • the time period in question. 6. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against VLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor VLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2414A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2414A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2414A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global's Response to Informal Complaint No. IC 06-S0223607, received April 17, 2006. Qwest's Response to Informal Complaint No. IC 06-S0223607, received May 8, 2006. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2415A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2415A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2415A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against ONE Touch IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor ONE Touch may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2416A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2416A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2416A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDCB IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2417A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2417A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2417A1.txt
  • Street's LOA, however, did not contain an electronic signature, as required by our rules. We find that Main Street has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Main Street's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Main Street's liability below. Pursuant to Section 64.1170(b) our rules, Main Street must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Main Street. Therefore, Main Street must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2418A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2418A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2418A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NECC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NECC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2419A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2419A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2419A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Discounted Telecommunications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Discounted Telecommunications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2420A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2420A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2420A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against One Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor One Communications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2421A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2421A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2421A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against GlobalTouch IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor GlobalTouch may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2422A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2422A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2422A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against FiberNet IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor FiberNet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2423A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2423A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2423A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Talk IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2424A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2424A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2424A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Birch's Response to Informal Complaint No. 06-S0230440, received May 22, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2425A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2425A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2425A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv 's Response to Informal Complaint No. 06-S0248893, received October 4, 2006. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2426A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2426A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2426A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Long Distance Savings's Response to Informal Complaint No. 06-S0248809, received October 19, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2430A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2430A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2430A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ONE Touch's Response to Informal Complaint No. 06-S0244688, received September 15, 2006. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2431A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2431A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2431A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Curry IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Curry may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2432A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2432A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2432A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If either Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2433A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2433A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2433A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2434A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2434A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2434A1.txt
  • NECC may pursue any collection against Complainant for those charges. Any charges imposed by Primo Communications on the subscriber for service provided after this 30-day period shall be paid by the subscriber to NECC at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(b) of the Commission's rules, 47 C.F.R. � 64.1170(b), that NECC must forward to their authorized carrier an amount equal to 150% of all charges paid by the subscriber along with copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2435A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2435A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2435A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Telrite's Response to Informal Complaint No. 05-I0210577S, received June 30, 2006. If Complainant is unsatisfied with the resolution of this complaint, such Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2436A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2436A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2436A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Pioneer's Response to Informal Complaint No. 05-S0211097, received Julne 21, 2006. If Complainant is unsatisfied with the resolution of this complaint, such Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2595A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2595A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2595A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WilTel's Response to Informal Complaint No. 05-S0206786, received December 15, 2005. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2596A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2596A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2596A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. IC 06-S0248415, received October 6, 2006. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2597A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2597A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2597A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Cavalier Corporation's Response to Informal Complaint No. IC 06-S0239137, received August 28, 2006. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2598A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2598A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2598A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 05-I0189062S, received November 16, 2005. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2599A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2599A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2599A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Startec IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2600A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2600A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2600A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CNBI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor CNBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2601A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2601A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2601A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CNBI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor CNBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2602A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2602A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2602A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 06-S0233974, received May 3, 2006. AllTel's Response to Informal Complaint No. IC 06-S0233974, received July 7, 2006. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2603A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2603A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2603A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against TDS Metrocom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither TDS Metrocom nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2606A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2606A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2606A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDC Telecommunications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither LDC Telecommunications, Inc. nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2608A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2608A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2608A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against BNLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint may nor Powercom Corporation not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2609A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2609A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2609A1.txt
  • of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against CSP Telecom ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier not CSP Telecom may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2610A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2610A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2610A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against PowerNet IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither nor PowerNet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2611A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2611A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2611A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against ACN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2612A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2612A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2612A1.txt
  • that the person on the call wanted to make the carrier change, as required by our rules. We find that BNLD has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that BNLD's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss BNLD's liability below. Pursuant to Section 64.1170(b) our rules, BNLD must forward to AT&T, Inc. an amount equal to 150% of all charges paid by the subscriber to AT&T, Inc.. Therefore, BNLD must forward to AT&T, Inc. 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T, Inc. shall provide
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2613A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2613A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2613A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against LDC ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and LDC may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2614A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2614A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2614A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Global IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Global nor Verizon pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2615A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2615A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2615A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 06-S0221250, received March 8, 2006. BellSouth's Response to Informal Complaint No. IC 06-S0221250, received December 4, 2006. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2631A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2631A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2631A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-356A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-356A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-356A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Trinsic IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Trinsic may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-411A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-411A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-411A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-412A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-412A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-412A1.txt
  • carrier at the time of unauthorized change. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Think 12 IS GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Think 12 nor AT&T may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-413A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-413A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-413A1.txt
  • no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against TDS Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and TDS Telecom nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-414A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-414A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-414A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. 05-I0179854S, received August 30, 2005. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-415A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-415A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-415A1.txt
  • is presumed to be clear and convincing evidence of a violation. Therefore, we find that Trinsic's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Trinsic's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, AT&T must forward to Trinsic an amount equal to 150% of all charges paid by the subscriber to AT&T. Therefore, AT&T must forward to Trinsic 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Trinsic shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-416A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-416A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-416A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC 05-S0196663, received November 14, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-417A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-417A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-417A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-428A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-428A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-428A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. 05-S89101, received April 12, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-429A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-429A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-429A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by the Complainant against NECC Telecom, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor NECC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-430A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-430A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-430A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 05-S0207497, received January 4, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-432A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-432A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-432A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. AT&T, Inc. was known as AT&T Corporation at the time of the complaint and the Notice of Informal Complaint. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-434A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-434A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-434A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-436A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-436A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-436A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. IC 05-S0203230S, received December 23, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-437A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-437A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-437A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-438A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-438A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-438A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Buzz's Response to Informal Complaint No. IC 05-I0163275S, received June 21, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-439A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-439A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-439A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against MCI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor MCI may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-440A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-440A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-440A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-441A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-441A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-441A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-442A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-442A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-442A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against BNLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-443A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-443A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-443A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-444A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-444A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-444A1.txt
  • collection against Complainants for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants' against Globcom ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither their authorized carrier nor Globcom may pursue any collection against Complainants' for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. IT IS FURTHER ORDERED that a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-445A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-445A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-445A1.txt
  • LDC's verifier, however, failed to confirm all telephone numbers to be switched, as required by our rules. We find that LDC has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that LDC's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss LDC's liability below. Pursuant to Section 64.1170(b) our rules, LDC must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to LDC. Therefore, LDC must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-446A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-446A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-446A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 05-S0197682, received November 22, 2005. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,1086 (DC
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-447A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-447A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-447A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). 011's Response to Informal Complaint No. 05-S0001214S, received January 24, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-448A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-448A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-448A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against BNLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-449A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-449A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-449A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NCT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-450A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-450A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-450A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 05-S0187896, received October 13, 2005. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-451A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-451A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-451A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-452A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-452A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-452A1.txt
  • at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against EPT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor EPT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-453A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-453A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-453A1.txt
  • at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against TDS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor TDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-454A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-454A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-454A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). American's Response to Informal Complaint No. 05-S0203377, received November 14, 2005. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-455A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-455A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-455A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 05-S0196656, received November 7, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-456A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-456A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-456A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Main Street Networks, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Main Street may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-457A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-457A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-457A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). One Touch's Response to Informal Complaint No. 05-S0195577, received November 14, 2005. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-458A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-458A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-458A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Spectrotel's Response to Informal Complaint No. 05-S0193860, received November 7, 2005. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-459A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-459A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-459A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Norristown IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Norristown may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-460A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-460A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-460A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDCB IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-461A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-461A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-461A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-462A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-462A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-462A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Network's Response to Informal Complaint No. 05-I0149151S, received June 14, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-463A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-463A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-463A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Lightyear's Response to Informal Complaint No. 05-S89294, received June 14, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-464A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-464A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-464A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WilTel's Response to Informal Complaint No. 05-S89603, received July 15, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-465A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-465A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-465A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against LDC ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and LDC may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-466A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-466A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-466A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against BNLD ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and BNLD may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-467A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-467A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-467A1.txt
  • of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Preferred Billing ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier not Preferred Billing may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-468A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-468A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-468A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against LDCB ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier not LDCB may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-469A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-469A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-469A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-478A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-478A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-478A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica McMahon, Acting Chief Consumer Policy Division
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-479A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-479A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-479A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 05-S89159, received May 16, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-480A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-480A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-480A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica McMahon, Acting Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-481A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-481A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-481A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica McMahon, Acting Chief Consumer Policy Division
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-656A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-656A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-656A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against LDCB ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier not LDCB may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-657A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-657A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-657A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against LDCB ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier not LDCB may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-661A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-661A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-661A1.txt
  • to confirm that the person on the call wanted to make the carrier change as required by our rules. We find that LDCB has failed to produce clear and convincing evidence that Complainants authorized carrier changes. Therefore, we find that LDCB's actions resulted in unauthorized changes in Complainants' telecommunications service providers and we discuss LDCB's liability below. Pursuant to Section 64.1170(b) our rules, LDCB must forward to the authorized carriers an amount equal to 150% of all charges paid by the subscriber to LDCB. According to the complaints, LDCB must forward to the authorized carriers the amounts, along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt of this amount, the authorized
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-678A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-678A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-678A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDC's Response to Informal Complaint No. IC 05-S89253, received April 11, 2005. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-679A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-679A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-679A1.txt
  • the time of each unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against LDC ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carriers nor LDC may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-680A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-680A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-680A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDCB IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-681A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-681A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-681A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against BNLD ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither the authorized carriers nor BNLD may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-682A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-682A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-682A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-683A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-683A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-683A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 05-S0212127, received January 25, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-684A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-684A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-684A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VLD's Response to Informal Complaint No. 05-S0209609, received February 17, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-685A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-685A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-685A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Startec's Response to Informal Complaint No. 05-S0210454, received January 31, 2006. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086(DC
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-686A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-686A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-686A1.txt
  • be designated as the subscriber's interstate or interLATA carrier for any one telephone number, as required by our rules. GT Telecomm has failed to produce clear and convincing evidence that Complainants authorized carrier changes. Therefore, we find that GT Telecomm's actions resulted in unauthorized changes in Complainants' telecommunications service providers and we discuss GT Telecomm's liability below. Pursuant to Section 64.1170(b) our rules, GT Telecomm must forward to the authorized carriers an amount equal to 150% of all charges paid by each subscriber to GT Telecomm. According to the complaints, GT Telecomm must forward to the authorized carriers the amounts, along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-687A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-687A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-687A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-688A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-688A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-688A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-689A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-689A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-689A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBCLD's Response to Informal Complaint No. 06-S0212873, received February 14, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-690A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-690A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-690A1.txt
  • if the person on the call wanted to make the carrier change, as required by our rules. We find that BNLD has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that BNLD's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss BNLD's liability below. Pursuant to Section 64.1170(b) our rules, BNLD must forward to AT&T, Inc. an amount equal to 150% of all charges paid by the subscriber to BNLD. Therefore, BNLD must forward to AT&T, Inc. 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T, Inc. shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-691A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-691A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-691A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDCB IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-692A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-692A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-692A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against PAETEC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor PAETEC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-693A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-693A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-693A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against GT Telecomm IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor GT Telecomm may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-694A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-694A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-694A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ONE Touch IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor ONE Touch may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-695A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-695A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-695A1.txt
  • customers, GT Telecomm did not submit a third party verification or letter of agency, as required by our rules. GT Telecomm has failed to produce clear and convincing evidence that Complainants authorized carrier changes. Therefore, we find that GT Telecomm's actions resulted in unauthorized changes in Complainants' telecommunications service providers and we discuss GT Telecomm's liability below. Pursuant to Section 64.1170(b) our rules, GT Telecomm must forward to the authorized carriers an amount equal to 150% of all charges paid by each subscriber to GT Telecomm. According to the complaints, GT Telecomm must forward to the authorized carriers the amounts, along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-696A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-696A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-696A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against BNLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-703A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-703A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-703A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Nationwide Corporation's Response to Informal Complaint No. IC 05-S89282, received May 5, 2005. See 47 C.F.R. � 64.1160. If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-704A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-704A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-704A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-705A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-705A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-705A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Preferred Billing IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Preferred Billing may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-706A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-706A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-706A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Long Distance Savings IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T Corporation nor Long Distance Savings may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-707A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-707A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-707A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against CNB ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier not CNB may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-708A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-708A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-708A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If any Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-709A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-709A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-709A1.txt
  • of each unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Global ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carriers nor Global pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-710A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-710A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-710A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Adelphia Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Adelphia may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-711A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-711A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-711A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). OLS's Response to Informal Complaint No. 05-S89348, received July 12, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-712A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-712A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-712A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. 05-S89491, received June 10, 2005. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-713A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-713A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-713A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 05-B0204344S, received December 15, 2005. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-714A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-714A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-714A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 05-S89607, received July 19, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-715A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-715A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-715A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UAT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T Corporation nor UAT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-716A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-716A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-716A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against GT Telecomm IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither BellSouth nor GT Telecomm may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-717A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-717A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-717A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BellSouth's Response to Informal Complaint No. 05-S0204219, received December 13, 2005. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-718A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-718A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-718A1.txt
  • Sprint at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CTS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-719A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-719A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-719A1.txt
  • BellSouth at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against TTE IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Global nor TTE may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-736A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-736A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-736A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Primus Telecommunications, Inc.'s Response to Informal Complaint No. 05-I0169856S, received May 31, 2005. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-737A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-737A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-737A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC 05-I0159921S, received May 18, 2005. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-738A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-738A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-738A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-739A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-739A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-739A1.txt
  • desired carrier at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-740A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-740A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-740A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-741A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-741A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-741A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-742A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-742A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-742A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-743A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-743A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-743A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-752A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-752A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-752A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CTS's Response to Informal Complaint No. 05-S0198458, received November 7, 2005. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-876A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-876A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-876A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 06-S0223038, April 7, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-877A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-877A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-877A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-878A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-878A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-878A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-879A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-879A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-879A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-880A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-880A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-880A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-881A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-881A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-881A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-882A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-882A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-882A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 05-S0205851, filed February 21, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-883A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-883A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-883A1.txt
  • However, the letter of agency submitted by AT&T is not legible, as is required by our rules. We find that AT&T has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that AT&T's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss AT&T's liability below. Pursuant to Section 64.1170(b) our rules, AT&T must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to AT&T. Therefore, AT&T must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-884A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-884A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-884A1.txt
  • to the subscribers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Telecom Management, Inc. d/b/a Pioneer Telephone ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and neither the authorized carriers nor Pioneer may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-885A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-885A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-885A1.txt
  • that the person on the call wanted to make the carrier change, as required by our rules. We find that BNLD has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that BNLD's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss BNLD's liability below. Pursuant to Section 64.1170(b) our rules, BSLD must forward to BNLD an amount equal to 150% of all charges paid by the subscriber to BSLD. Therefore, BSLD must forward to BNLD 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, BNLD shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-886A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-886A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-886A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against NRTC ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NRTC may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-887A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-887A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-887A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against GT Telecomm IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor GT Telecomm may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-888A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-888A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-888A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against LDCB ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier not LDCB may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-889A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-889A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-889A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against BNLD ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and BNLD may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-890A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-890A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-890A1.txt
  • the person on the call was authorized to make the carrier change, as required by our rules. We find that NECC has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that NECC's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss NECC's liability below. Pursuant to Section 64.1170(b) our rules, AT&T must forward to NECC an amount equal to 150% of all charges paid by the subscriber to AT&T. Therefore, AT&T must forward to NECC 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, NECC shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-891A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-891A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-891A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against VLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor VLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-892A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-892A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-892A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VLD's Response to Informal Complaint No. 06-S0220664, received April 10, 2006. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-893A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-893A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-893A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv's Response to Informal Complaint No. 06-S0221357, received March 22, 2006. See 47 C.F.R. � 64.1120. If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-894A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-894A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-894A1.txt
  • third party verification or letter of agency when ZIN submitted its response, as required by our rules. We find that ZIN has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that ZIN's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss ZIN's liability below. Pursuant to Section 64.1170(b) our rules, Verizon must forward to ZIN an amount equal to 150% of all charges paid by the subscriber to Verizon. Therefore, Verizon must forward to ZIN 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, ZIN shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-895A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-895A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-895A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Startec IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-896A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-896A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-896A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 05-S0212519, received February 14, 2005. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-897A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-897A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-897A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against UAT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor UAT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-898A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-898A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-898A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against America Net IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor America Net may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-899A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-899A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-899A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Acceris IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Acceris may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-900A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-900A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-900A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. 06-S0220082, March 16, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-901A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-901A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-901A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against OneTouch IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor OneTouch may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-908A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-908A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-908A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against One Touch IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor One Touch may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-909A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-909A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-909A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against NECC ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NECC may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-910A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-910A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-910A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Startec ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Startec may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-911A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-911A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-911A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against BNLD ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and BNLD may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-912A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-912A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-912A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN Corporation's Response to Informal Complaint No. IC 05-S89370, received August 1, 2005. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-913A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-913A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-913A1.txt
  • of the unauthorized changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Adelphia ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorize carrier nor Adelphia may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-940A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-940A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-940A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. IC 05-S89352, received May 20, 2005. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-971A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-971A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-971A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 06-I0213756S, received February 21, 2006. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-972A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-972A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-972A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. 05-S0217237, filed February 24, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-973A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-973A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-973A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. See Appendix A. See 47 C.F.R. � 64.1120(e). See 47 C.F.R. � 64.1120(e)(1). 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120(e)(3)(ii). If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1353A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1353A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1353A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC 06-S0235467, received June 14, 2006. International Satellite Communications' Response to Informal Complaint No. IC 06-S0235467, received December
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1465A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1465A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1465A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC 04-S87194, filed May 4, 2004. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Notice of Informal Complaint No. IC 04-S87194 to Verizon from the Deputy Chief, Division, CGB, dated May 27, 2004. Verizon's
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1466A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1466A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1466A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC 04-IO101831S, filed February 17, 2004. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Notice of Informal Complaint No. IC 04-IO101831S, to Sprint from the Deputy Chief, Division, CGB, dated July 26, 2004. Sprint's
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1467A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1467A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1467A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. 06-I0214126S, filed January 3, 2006; Informal Complaint No. 06-S0215962, filed February 2, 2006. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Notice of Informal Complaint No. 06I021426S to Adelphia Long Distance from the Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1491A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1491A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1491A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Trinsic ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Trinsic may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1492A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1492A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1492A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against TTI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and TTI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1493A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1493A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1493A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Verizon may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1494A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1494A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1494A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1495A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1495A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1495A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 06-S0243383, received August 30, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1496A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1496A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1496A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1497A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1497A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1497A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against MCI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor MCI may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1498A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1498A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1498A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1499A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1499A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1499A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1500A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1500A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1500A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 06-S0243203, received August 25, 2006. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1501A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1501A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1501A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1502A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1502A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1502A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1503A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1503A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1503A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1505A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1505A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1505A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Long Distance Consolidated Billing IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T Corporation nor Long Distance Consolidated Billing may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1506A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1506A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1506A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC 06-S0235254, received June 26, 2006. MCI's Response to Informal Complaint No. IC 06-S0235254, received August 30, 2006.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1507A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1507A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1507A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. IC 06-S02444516, received September 6, 2006. Citizens Communications Company's Response to Informal Complaint IC 06-02444516, received December 18, 2006.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1508A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1508A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1508A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1509A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1509A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1509A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Legent Communications Corporation's Response to Informal Complaint No. 06-S0253372, received December 7, 2006. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1510A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1510A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1510A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. 06-S0247763, received September 26, 2006. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1511A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1511A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1511A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). HelloCom Response to Informal Complaint No. 06-S0253358, received December 8, 2006. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1512A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1512A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1512A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ATS Response to Informal Complaint No. 06-S0253589, received November 26, 2006. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1513A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1513A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1513A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Spectrotel Response to Informal Complaint No. 06-S0254662, received December 12, 2006. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1514A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1514A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1514A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against MyTel Co., Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor MyTel may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1515A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1515A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1515A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against TeleDias Communications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor TeleDias may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1516A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1516A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1516A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1517A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1517A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1517A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. IC 06-I0231220S, received July 14, 2006. Verizon's Response to Informal Complaint No. IC 06-I0231220S, received December 5, 2006. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1518A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1518A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1518A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Pioneer Corporation's Response to Informal Complaint No. IC 05-S0244056, received September 13, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1519A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1519A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1519A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Acceris's Response to Informal Complaint No. IC 06-S0243827, received August 25, 2006. BellSouth's Response to Informal Complaint No. IC 06-S0243827, received November 29, 2006. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1520A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1520A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1520A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDCBC's Response to Informal Complaint No. 06-S0244963, received July 21, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1521A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1521A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1521A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CNBI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor CNBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1522A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1522A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1522A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). RRLD's Response to Informal Complaint No. 06-S0252322, received December 6, 2006. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1523A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1523A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1523A1.txt
  • January 10, 2007. Windstream admits that it switched Complainant's service without Complainant's authorization. Based on Windstream's response, we find that Windstream has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Windstream's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Windstream's liability below. Pursuant to Section 64.1170(b) our rules, Windstream must forward to Qwest an amount equal to 150% of all charges paid by the subscriber to Windstream. Therefore, Windstream must forward to Qwest 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Qwest shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1524A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1524A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1524A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Horizon ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Horizon may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1525A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1525A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1525A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). TelSeven's Response to Informal Complaint No. IC 06-S0251686, received October 31, 2006. A company that only provides telephone directory service can not switch a customer's
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1526A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1526A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1526A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Online Savings's Response to Informal Complaint No. 06-S0241705, received July 18, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1527A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1527A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1527A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). UTI's Response to Informal Complaint No. 06-S0241119, received September 11, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1528A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1528A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1528A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CNB IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor CNB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1529A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1529A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1529A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against TNCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor TNCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1530A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1530A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1530A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against ZIN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor ZIN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1531A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1531A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1531A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Trinsic IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Trinsic may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1533A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1533A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1533A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CenturyTel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor CenturyTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1534A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1534A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1534A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Horizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Horizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1535A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1535A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1535A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDCB's Response to Informal Complaint No. 06-S0251381, filed February 20, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1536A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1536A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1536A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against FB Connection IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor FB Connection may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1537A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1537A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1537A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Clearworld's Response to Informal Complaint No. 06-S0256976, filed January 5, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1538A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1538A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1538A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDS's Response to Informal Complaint No. 06-S0260002, filed February 6, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1539A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1539A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1539A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Clearworld's Response to Informal Complaint No. 06-S0249092, filed November 30, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1540A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1540A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1540A1.txt
  • the person on the call was authorized to make the carrier change, as required by our rules. We find that NECC has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that NECC's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss NECC's liability below. Pursuant to Section 64.1170(b) our rules, NECC must forward to their authorized carrier an amount equal to 150% of all charges paid by the subscriber to NECC. Therefore, NECC must forward to their authorized carrier 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, their authorized carrier
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1541A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1541A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1541A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDCB, Inc.'s Response to Informal Complaint No. 06-S0244994, filed October 17, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1543A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1543A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1543A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel America's Response to Informal Complaint No. IC 06-S0242711, received August 11, 2006. Verizon's Response to Informal Complaint No. IC 06-S0242711, received February 13, 2007.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1544A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1544A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1544A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Cordia's Response to Informal Complaint No. 06-S0233111, received June 12, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1545A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1545A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1545A1.txt
  • to confirm that the person on the call wanted intraLATA toll service, as required by our rules. We find that Silv has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Silv's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Silv's liability below. Pursuant to Section 64.1170(b) our rules, Silv must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Silv. Therefore, Silv must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1546A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1546A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1546A1.txt
  • that the person on the call wanted to make the carrier change, as required by our rules. We find that LDCB has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that LDCB's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss LDCB's liability below. Pursuant to Section 64.1170(b) our rules, LDCB must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to LDCB. Therefore, LDCB must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1547A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1547A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1547A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CBS's Response to Informal Complaint No. 06-S0247302, received October 31, 2006. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1558A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1558A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1558A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Preferred Billing's Response to Informal Complaint No. 06-S0243406, received August 23, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1559A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1559A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1559A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NetOne's Response to Informal Complaint No. 06-S0238845, received September 13, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1850A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1850A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1850A1.txt
  • Cavalier did not submit a third party verification or letter of agency, as required by our rules. We find that Cavalier has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Cavalier's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Cavalier's liability below. Pursuant to Section 64.1170(b) our rules, Cavalier must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Cavalier. Therefore, Cavalier must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1851A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1851A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1851A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDA's Response to Informal Complaint No. 07-S0260924, filed February 14, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1852A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1852A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1852A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Spectrotel's Response to Informal Complaint No. 07-S0267478, filed March 19, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1853A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1853A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1853A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Preferred Billing's Response to Informal Complaint No. 07-S0261311, filed March 6, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1855A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1855A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1855A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CNBI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor CNBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1856A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1856A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1856A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NECC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NECC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1857A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1857A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1857A1.txt
  • Cognigen's electronic LOA does not contain an electronic signature by the Complainant, as required by our rules. We find that Cognigen has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Cognigen's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Cognigen's liability below. Pursuant to Section 64.1170(b) our rules, Cognigen must forward to Acceris an amount equal to 150% of all charges paid by the subscriber to Cognigen. Therefore, Cognigen must forward to Acceris 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Acceris shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1858A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1858A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1858A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MyTel's Response to Informal Complaint No. IC 06-S0255993, received December 28, 2006. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1859A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1859A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1859A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1860A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1860A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1860A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Windstream's Response to Informal Complaint No. IC 07-S0260855, received January 23, 2007. GallatinRiver's Response to Informal Complaint No. IC 07-S0260855, received March 6, 2007. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1861A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1861A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1861A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NECC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NECC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1862A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1862A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1862A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Spectrotel Response to Informal Complaint No. 06-S0263448, received March 6, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1865A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1865A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1865A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CSP Telecom, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor CSP may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1866A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1866A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1866A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Nationwide's Response to Informal Complaint No. 06-S0252672, received November 30, 2006. We note that the telephone bill submitted with the complaint also shows a voice
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1868A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1868A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1868A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Startec Global Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1870A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1870A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1870A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cordia Communications, Inc IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1871A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1871A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1871A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NLDS Response to Informal Complaint No. 06-S0260216, received February 2, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1872A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1872A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1872A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Communications Network Billing, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor CNBI may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1873A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1873A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1873A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Coordinated Billing Services Response to Informal Complaint No. 07-S0265314, received March 6, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1874A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1874A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1874A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cavalier Telephone, L.L.C. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1875A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1875A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1875A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Zoom-i-Net Communications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor ZIN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1876A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1876A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1876A1.txt
  • response and find that ATS's verifier failed to confirm the telephone number to be switched. We find that ATS has failed to produce clear and convincing evidence of a valid authorized carrier change by Complainant. Therefore, we find that ATS's actions did result in an unauthorized change in Complainant's telecommunications service and we discuss ATS's liability below. Pursuant to Section 64.1170(b) our rules, ATS must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to ATS. Therefore, ATS must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1877A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1877A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1877A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Cordia Response to Informal Complaint No. 07-S0268137, received April 9, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1878A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1878A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1878A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDCB Response to Informal Complaint No. 07-S0268802, received April 5, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1880A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1880A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1880A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1881A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1881A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1881A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1898A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1898A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1898A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1899A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1899A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1899A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 06-S0253016, received December 5, 2006. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1900A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1900A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1900A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1901A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1901A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1901A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1902A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1902A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1902A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1903A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1903A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1903A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1908A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1908A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1908A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. Concerning IC No. 06-S001301, Qwest states that no switch was made but, rather, a casual account was established. As
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1909A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1909A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1909A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). OPTICOM's Response to Informal Complaint No. 06-S0224311, received April 27, 2006. If Complainant is unsatisfied with the resolution of this complaint, such Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1910A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1910A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1910A1.txt
  • that the person on the was authorized to make the carrier change, as required by our rules. We find that LDC has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that LDC's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss LDC's liability below. Pursuant to Section 64.1170(b) our rules, LDC must forward to AT&T, Inc. an amount equal to 150% of all charges paid by the subscriber to LDC. Therefore, LDC must forward to AT&T, Inc. 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T, Inc. shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1911A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1911A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1911A1.txt
  • the person on the call was authorized to make the carrier change, as required by our rules. We find that CNBI has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that CNBI's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss CNBI's liability below. Pursuant to Section 64.1170(b) our rules, CNBI must forward to AT&T, Inc. an amount equal to 150% of all charges paid by the subscriber to CNBI. Therefore, CNBI must forward to AT&T, Inc. 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T, Inc. shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1912A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1912A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1912A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Horizon ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Horizon may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1913A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1913A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1913A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global Crossing's Response to Informal Complaint No. 06-S0238503, received June 21, 2006. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1914A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1914A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1914A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk's Response to Informal Complaint No. 06-S0239855, received July 14, 2006. See AT&T, Inc.'s response formal Complaint No. 06-S0239855, received November 14, 2006 (referencing AT&T
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1915A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1915A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1915A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. IC 06-S0235018, received June 20, 2006. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1916A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1916A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1916A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1917A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1917A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1917A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Protel Advantage, Inc. d/b/a Long Distance Savings's Response to Informal Complaint No. 06-S0257125, received December 20, 2006. See 47 C.F.R. � 64.1150(d). If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1918A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1918A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1918A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2201A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2201A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2201A1.txt
  • person on the call wanted to make the carrier change, as required by our rules. We find that LDC has failed to produce clear and convincing evidence of a valid authorized carrier change by Complainant. Therefore, we find that LDC's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss LDC's liability below. Pursuant to Section 64.1170(b) our rules, LDC must forward to AT&T, Inc. an amount equal to 150% of all charges paid by the subscriber to LDC along with copies of any telephone bills issued from LDC to the Complainant. Within ten days of receipt of this amount, AT&T, Inc. shall provide a refund or credit to Complainant in the amount of 50% of all
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2202A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2202A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2202A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT Corporation/America IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2203A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2203A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2203A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. 06-S0248329, received September 25, 2006. See 47 C.F.R. � 64.1120(a)(1)(ii). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2204A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2204A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2204A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Clear World Communications Corporation's Response to Informal Complaint No. 06-S0249698, received November 13, 2006. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2205A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2205A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2205A1.txt
  • is presumed to be clear and convincing evidence of a violation. Therefore, we find that Horizon's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Horizon's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, Horizon must forward to AT&T, Inc. an amount equal to 150% of all charges paid by the subscriber to Horizon along with copies of any telephone bills issued from Horizon to the Complainant. Within ten days of receipt of this amount, AT&T, Inc. shall provide a refund or credit to Complainant in the amount of 50% of all
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2206A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2206A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2206A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Clear World Communications Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither ENC, Inc. nor Clear World Communications Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2207A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2207A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2207A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). PAETEC's Response to Informal Complaint No. IC 06-S0259581, received February 23, 2007. Id. CTC Communications Corp. d/b/a One Communications Response to Informal Complaint No. IC
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2208A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2208A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2208A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. IC 06-S0256984, received January 8, 2007. Verizon's Response to Informal Complaint IC 06-0256984, received March 29, 2007. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2209A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2209A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2209A1.txt
  • person on the call wanted to make the carrier change, as required by our rules. We find that LDCB has failed to produce clear and convincing evidence of a valid authorized carrier change by Complainant. Therefore, we find that LDCB's actions did result in an unauthorized change in Complainant's telecommunications service and we discuss LDCB's liability below. Pursuant to Section 64.1170(b) our rules, LDCB must forward to AT&T, Inc. an amount equal to 150% of all charges paid by the subscriber to LDCB along with copies of any telephone bills issued from LDCB to the Complainant. Within ten days of receipt of this amount, AT&T, Inc. shall provide a refund or credit to Complainant in the amount of 50% of all
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2210A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2210A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2210A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. IC 06-S0250556, received October 31, 2006. AT&T, Inc.'s Response to Informal Complaint IC 06-0250556, received February 6, 2007. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2213A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2213A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2213A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against BellSouth Telecommunications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither BellSouth Telecommunications, Inc. nor Cingular Wireless, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2215A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2215A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2215A1.txt
  • is presumed to be clear and convincing evidence of a violation. Therefore, we find that Zoom's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Zoom's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, Zoom must forward to AT&T, Inc. an amount equal to 150% of all charges paid by the subscriber to Horizon along with copies of any telephone bills issued from Zoom to the Complainant. Within ten days of receipt of this amount, AT&T, Inc. shall provide a refund or credit to Complainant in the amount of 50% of all
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2216A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2216A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2216A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against BellSouth Telecommunications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither BellSouth Telecommunications, Inc. nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2217A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2217A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2217A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against TomatoVine, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither TomatoVine, Inc. nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2218A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2218A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2218A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against U.S. Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor U.S. Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2219A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2219A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2219A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Official Small Business Association's Response to Informal Complaint No. IC 06-S0252325, received February 15, 2007. If Complainant is unsatisfied with the resolution of this complaint,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2220A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2220A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2220A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Line Systems, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Line Systems may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2223A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2223A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2223A1.txt
  • on the call wanted to make the carrier change, as required by our rules. We find that CSP Telecom has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that CSP Telecom's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss CSP Telecom's liability below. Pursuant to Section 64.1170(b) our rules, CSP Telecom must forward to Embarq an amount equal to 150% of all charges paid by the subscriber to Embarq. Therefore, CSP Telecom must forward to Embarq 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Embarq shall provide a refund
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2224A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2224A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2224A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Windstream America's Response to Informal Complaint No. IC 06-S0255504, received December 6, 2006. Cox's Response to Informal Complaint No. IC 06-S0255504, received February 2, 2007.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2225A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2225A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2225A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk America's Response to Informal Complaint No. IC 06-S0255500, received December 19, 2006. AT&T, Inc.'s Response to Informal Complaint No. IC 06-S0255500, received January 22,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2240A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2240A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2240A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. IC 06-S0254237, received December 28, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2241A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2241A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2241A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against BellSouth Telecommunications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and MCI nor BellSouth Telecommunications, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2242A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2242A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2242A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against BellSouth Telecommunications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Qwest nor BellSouth Telecommunications, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2243A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2243A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2243A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MyTel's Response to Informal Complaint No. 06-S0259689, received January 31, 2007 . See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2244A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2244A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2244A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NECC's Response to Informal Complaint No. IC 06-S026003S, received January 30, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2245A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2245A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2245A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MyTel's Response to Informal Complaint No. IC 06-S001435, received December 11, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2246A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2246A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2246A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MyTel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor MyTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2247A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2247A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2247A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NECC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NECC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2248A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2248A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2248A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). OneTouch's Response to Informal Complaint No. 06-S0246664, received September 20, 2006. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2262A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2262A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2262A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2267A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2267A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2267A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. IC 06-S0256948, received January 22, 2007. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2268A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2268A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2268A1.txt
  • collection against Complainants for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Horizon ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants' are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither their authorized carrier nor Horizon may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. IT IS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2269A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2269A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2269A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ISC's Response to Informal Complaint No. IC 06-S0259692, received March 19, 2007. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2270A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2270A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2270A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). U.S. Telecom's Response to Informal Complaint No. IC 06-0255574 received January 10, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2271A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2271A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2271A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Americatel's Response to Informal Complaint No. IC 07-S0265041, received February 28, 2007. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2272A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2272A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2272A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Startec IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2303A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2303A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2303A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VarTec's Response to Informal Complaint No. IC 06-S0257128, received January 10, 2007. Dial-around services are not subject to our carrier change rules. Verizon's Response to
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2316A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2316A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2316A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2317A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2317A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2317A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2318A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2318A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2318A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2319A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2319A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2319A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Verizon may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2352A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2352A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2352A1.txt
  • is presumed to be clear and convincing evidence of a violation. Therefore, we find that Advantage's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Advantage's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, Advantage must forward an amount equal to 150% of all charges paid by the subscriber to its authorized carrier along with copies of any telephone bills issued from Advantage to the Complainant. Within ten days of receipt of this amount, the authorized carrier shall provide a refund or credit to Complainant in the amount of 50% of all
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2353A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2353A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2353A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. IC 06-S0259254, received January 23, 2007. Verizon's Response to Informal Complaint IC 06-0259254, received March 29, 2007. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2354A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2354A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2354A1.txt
  • telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Ultimate Media Communications Corporation ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainants' authorized carrier nor UMCC may pursue any collection against Complainants for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2421A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2421A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2421A1.txt
  • is presumed to be clear and convincing evidence of a violation. Therefore, we find that UMCC's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss UMCC's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, UMCC must forward to Qwest an amount equal to 150% of all charges paid by the subscriber to UMCC along with copies of any telephone bills issued from UMCC to the Complainant. Within ten days of receipt of this amount, Qwest shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2422A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2422A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2422A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC 06-S0243712, received September 6, 2006. Stratus Wave Communications' Response to Informal Complaint No. IC 06-S0243712, received February
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2423A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2423A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2423A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC 05-S0256441, received February 22, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2430A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2430A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2430A1.txt
  • telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Ultimate Media Communications Corporation ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainants' authorized carrier nor UMCC may pursue any collection against Complainants for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2431A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2431A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2431A1.txt
  • telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Ultimate Media Communications Corporation ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainants' authorized carrier nor UMCC may pursue any collection against Complainants for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2434A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2434A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2434A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2435A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2435A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2435A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2436A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2436A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2436A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. IC 06-S0248414, received November 3, 2006. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2437A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2437A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2437A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 06-S0246214, received October 10, 2006. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2438A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2438A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2438A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 06-S0256438, received January 10, 2007. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2439A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2439A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2439A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 06-S0248891, received October 18, 2006. Embarq's Response to Informal Complaint No. IC 06-S0248891, received June 1, 2007. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2440A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2440A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2440A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDCB IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2441A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2441A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2441A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NOS's Response to Informal Complaint No. 06-S0252624, received January 25, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2446A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2446A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2446A1.txt
  • collection against Complainants for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against RRLD ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants' are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither their authorized carrier nor RRLD may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. IT IS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2497A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2497A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2497A1.txt
  • also marketed Cavalier services, such as calling features, DSL and dial-up, in violation of our rules. We find that Cavalier has failed to produce clear and convincing evidence of a valid authorized carrier change by Complainant. Therefore, we find that Cavalier's actions resulted in an unauthorized change in Complainant's telecommunications service and we discuss Cavalier's liability below. Pursuant to Section 64.1170(b) our rules, Cavalier must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Cavalier. Therefore, Cavalier must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2498A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2498A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2498A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). TeleUno's Response to Informal Complaint No. 07-S0264046, received May 1, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2499A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2499A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2499A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDC Telecommunications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2500A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2500A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2500A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDC Telecommunications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and American Long Lines Network nor LDC Telecommunications, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2501A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2501A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2501A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Spectrotel Response to Informal Complaint No. 07-S0268165, received April 20, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2502A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2502A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2502A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Telecircuit's Response to Informal Complaint No. IC 07-S0268225, received April 10, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2503A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2503A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2503A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Coordinated Billing Services Response to Informal Complaint No. 07-S0270719, received April 19, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2504A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2504A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2504A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NSBI's Response to Informal Complaint No. 07-S0270721, received April 17, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2505A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2505A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2505A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Talk America, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Talk America may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2506A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2506A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2506A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CSP Telecom, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor CSP may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2507A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2507A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2507A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BellSouth's Response to Informal Complaint No. 07-S001509, received March 7, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2508A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2508A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2508A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Clear Rate's Response to Informal Complaint No. 07-S0272292, received May 9, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2510A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2510A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2510A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NSBI Response to Informal Complaint No. 07-S0272293, received May 2, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2511A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2511A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2511A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Long Distance America's Response to Informal Complaint No. 07-S0272294, received April 26, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2512A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2512A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2512A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Lines Systems Incorporated IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LSI may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2513A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2513A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2513A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDCB's Response to Informal Complaint No. 07-S0273566, received May 8, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2515A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2515A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2515A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BNLD's Response to Informal Complaint No. 07-S0273677, received May 17, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2516A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2516A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2516A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Long Distance America's Response to Informal Complaint No. 07-S0274689, received May 22, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2524A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2524A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2524A1.txt
  • changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against TDS Metrocom ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainants' authorized carrier nor TDS may pursue any collection against Complainants for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-252A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-252A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-252A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NECC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NECC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-253A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-253A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-253A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against BNLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-254A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-254A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-254A1.txt
  • that the person on the call wanted to make the carrier change, as required by our rules. We find that LDCB has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that LDCB's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss LDCB's liability below. Pursuant to Section 64.1170(b) our rules, LDCB must forward to AT&T, Inc. an amount equal to 150% of all charges paid by the subscriber to LDCB. Therefore, LDCB must forward to AT&T, Inc. 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T, Inc. shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-255A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-255A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-255A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDCB IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-256A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-256A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-256A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NECC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NECC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-257A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-257A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-257A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against CNBI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier not CNBI may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2587A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2587A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2587A1.txt
  • changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Horizon Telecom ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainants' authorized carrier nor Horizon may pursue any collection against Complainants for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2591A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2591A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2591A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Qwest nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2592A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2592A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2592A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T Corporation nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2593A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2593A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2593A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. IC 07-S001520, received March 7, 2007. Cox Communication's Response to Informal Complaint IC 07-S001520, received May 24, 2007. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2598A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2598A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2598A1.txt
  • is presumed to be clear and convincing evidence of a violation. Therefore, we find that Horizon's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Horizon's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, Horizon must forward to Windstream Communications an amount equal to 150% of all charges paid by the subscriber to Horizon along with copies of any telephone bills issued from Horizon to the Complainant. Within ten days of receipt of this amount, Windstream Communications shall provide a refund or credit to Complainant in the amount of 50% of all
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2599A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2599A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2599A1.txt
  • changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Horizon Telecom ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainants' authorized carrier nor Horizon may pursue any collection against Complainants for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-259A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-259A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-259A1.txt
  • Embarq did not submit a third party verification or letter of agency, as required by our rules. We find that Embarq has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Embarq's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Embarq's liability below. Pursuant to Section 64.1170(b) our rules, Embarq must forward to Time Warner Cable an amount equal to 150% of all charges paid by the subscriber to Embarq. Therefore, Embarq must forward to Time Warner 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Time Warner shall provide
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-260A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-260A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-260A1.txt
  • ZIN did not submit a third party verification or letter of agency, as required by our rules. We find that ZIN has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that ZIN's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss ZIN's liability below. Pursuant to Section 64.1170(b) our rules, ZIN must forward to WDT an amount equal to 150% of all charges paid by the subscriber to ZIN. Therefore, ZIN must forward to WDT 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, WDT shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-261A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-261A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-261A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NECC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NECC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2622A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2622A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2622A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC 07-S0261995, received May 14, 2006. If a Complainant is unsatisfied with the resolution of this complaint, such
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2623A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2623A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2623A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC 07-S0263445, received March 7, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2624A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2624A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2624A1.txt
  • response and find that MSTC's LOA does not contain an electronic signature, as required by our rules. We find that MSTC has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that MSTC's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss MSTC's liability below. Pursuant to Section 64.1170(b) our rules, MSTC must forward to Windstream an amount equal to 150% of all charges paid by the subscriber to MSTC. Therefore, MSTC must forward to Windstream 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Windstream shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2625A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2625A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2625A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. IC 06-S0259958, received February 22, 2007. Verizon's Response to Informal Complaint IC 06-0259958, received June 8, 2007. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2626A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2626A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2626A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-262A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-262A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-262A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Silv IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2630A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2630A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2630A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2631A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2631A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2631A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. 07-S0262334, received March 9, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2632A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2632A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2632A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 06-S0259584, received February 22, 2007. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2633A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2633A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2633A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2634A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2634A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2634A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-263A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-263A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-263A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Telrite IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Telrite may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2641A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2641A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2641A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Clear Rate's Response to Informal Complaint No. 07-S0275351, received May 11, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2642A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2642A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2642A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Americatel's Response to Informal Complaint No. IC 07-S0266590, received March 28, 2007. Dial-around services are not subject to our carrier change rules. Verizon's Response to
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-264A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-264A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-264A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cordia IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-265A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-265A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-265A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Startec IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2693A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2693A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2693A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 06-S001487, filed January 19, 2007. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2869A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2869A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2869A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2894A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2894A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2894A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Primus's Response to Informal Complaint No. IC 07-S001518, received March 5, 2007. Embarq's Response to Informal Complaint No. IC 07-S001518, received June 11, 2007. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2895A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2895A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2895A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against BellSouth Telecommunications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor BellSouth Telecommunications, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2896A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2896A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2896A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against New Century Telecom, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2897A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2897A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2897A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Windstream's Response to Informal Complaint No. IC 07-S0271168, received April 25, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2898A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2898A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2898A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NLDS's Response to Informal Complaint No. 07-S0274200, received May 20, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2899A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2899A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2899A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Level 3's Response to Informal Complaint No. IC 07-S0274230, received June 6, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2900A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2900A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2900A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against New Century Telecom, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2901A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2901A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2901A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Coordinated Billing Services Response to Informal Complaint No. 07-S0276951, received June 14, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2902A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2902A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2902A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Communications Network Billing, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor CNBI may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2903A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2903A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2903A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Clear Rate's Response to Informal Complaint No. 07-S0277110, received June 19, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2905A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2905A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2905A1.txt
  • unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Horizon Telecom, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Horizon may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2906A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2906A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2906A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Reduced Rate's Response to Informal Complaint No. 07-S0272598, received June 8, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2960A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2960A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2960A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2961A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2961A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2961A1.txt
  • unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Horizon Telecom, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Horizon may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2962A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2962A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2962A1.txt
  • the person on the call is authorized to make the carrier change, as required by our rules. We find that LDC has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that LDC's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss LDC's liability below. Pursuant to Section 64.1170(b) our rules, LDC must forward to Touchtone an amount equal to 150% of all charges paid by the subscriber to Touchtone. Therefore, Touchtone must forward to Touchtone 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Touchtone shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2963A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2963A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2963A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Nexus IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Nexus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2964A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2964A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2964A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LSI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LSI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2965A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2965A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2965A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Silv IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2966A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2966A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2966A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against MyTel Co., Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor MyTel may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2967A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2967A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2967A1.txt
  • delayed its processing of the service request by Complainant due to non-payment for over four and a half months. Verizon, therefore, caused an unreasonable delay in the execution of the switch of Complainant's service to AT&T. Therefore, we find that Verizon's actions resulted in a violation of our carrier change rules, and we discuss Verizon's liability below. Pursuant to Section 64.1170(b) our rules, Verizon must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Verizon Long Distance (VLD) following the unreasonable delay. Therefore, Verizon must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from VLD to the Complainant. Within ten days of receipt of this amount, AT&T
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2969A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2969A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2969A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NSBI's Response to Informal Complaint No. 07-S0267719, filed April 1, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2970A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2970A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2970A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CNBI's Response to Informal Complaint No. 07-S0267479, filed March 20, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2971A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2971A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2971A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Broadwing's Response to Informal Complaint No. IC 07-S0265812, received March 20, 2007. Cox Communications's Response to Informal Complaint No. IC 07-S0265812, received May 3, 2007.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2972A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2972A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2972A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Windstream's Response to Informal Complaint No. IC 07-S0265814, received March 5, 2007. D&E Communications's Response to Informal Complaint No. IC 07-S0265814, received April 25, 2007.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2973A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2973A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2973A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Matrix's Response to Informal Complaint No. IC 07-S0265480, received April 4, 2007. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2974A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2974A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2974A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). TeleDias's Response to Informal Complaint No. 07-S0261029, filed February 21, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3050A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3050A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3050A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CNBI's Response to Informal Complaint No. 07-S0260921, filed February 26, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3051A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3051A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3051A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3056A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3056A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3056A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. 07-S0260920, received February 22, 2007. Verizon's Response to Informal Complaint No. IC 07-S0260920, received June 11, 2007. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3057A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3057A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3057A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 07-S08, received March 15, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3058A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3058A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3058A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 07-S0261030, received March 6, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3059A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3059A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3059A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and MCI, Inc. nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3060A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3060A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3060A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 07-S0260925, received February 13, 2007. Qwest's Response to Informal Complaint No. IC 07-S0260925, received March 6, 2007. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3065A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3065A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3065A1.txt
  • that the person on the call wanted to make the carrier change, as required by our rules. We find that CNBI has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that CNBI's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss CNBI's liability below. Pursuant to Section 64.1170(b) our rules, CNBI must forward to AT&T Corporation (AT&T) an amount equal to 150% of all charges paid by the subscriber to CNBI. Therefore, CNBI must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3101A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3101A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3101A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. IC 07-S0260926, received March 1, 2007. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3102A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3102A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3102A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 07-S0261305, received March 12, 2007. AT&T's Response to Informal Complaint No. 07-S0261305, received June 19, 2007 If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3104A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3104A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3104A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Cordia's Response to Informal Complaint No. IC 07-S0262572, received March 5, 2007. Verizon's Response to Informal Complaint IC 07-S0262572, received May 3, 2007. If a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3213A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3213A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3213A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Spectrotel Response to Informal Complaint No. 07-S0272489S, received June 6, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3215A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3215A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3215A1.txt
  • unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Horizon Telecom, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Horizon may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3216A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3216A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3216A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Clear Rate's Response to Informal Complaint No. 07-S0271221, received May 22, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3224A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3224A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3224A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 07-S0271170, received April 19, 2007. BellSouth's Response to Informal Complaint No. IC 07-S0271170, received July 11, 2007. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3225A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3225A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3225A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Telrite's Response to Informal Complaint No. IC 07-S0262327, received February 26, 2007. Verizon's Response to Informal Complaint No. IC 07-S0262327, received June 11, 2007. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3226A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3226A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3226A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against UMCC ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and UMCC may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3227A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3227A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3227A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Spectrotel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Spectrotel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3228A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3228A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3228A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Spectrotel's Response to Informal Complaint No. 07-S0271171, filed April 27, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3229A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3229A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3229A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MyTel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor MyTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3230A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3230A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3230A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Horizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor Horizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3231A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3231A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3231A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Cox's Response to Informal Complaint No. 07-S0268550, filed May 1, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3232A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3232A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3232A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC 05-S89650, filed June 30, 2005. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Notice of Informal Complaint No. IC 05-S89650 to ACN from the Deputy Chief, Division, CGB, dated July 22, 2005. ACN's
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3233A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3233A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3233A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC 06-S0253368, filed October 27, 2006. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Notice of Informal Complaint No. IC 06-S0253368 to Embarq from the Deputy Chief, Division, CGB, dated November 9, 2006. Embarq's
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3257A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3257A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3257A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CNBI Telecommunications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor CNBI may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3258A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3258A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3258A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Nexus's Response to Informal Complaint No. IC 07-S0263652, received June 14, 2007. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3272A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3272A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3272A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3273A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3273A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3273A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Horizon Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Horizon Telecom may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3274A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3274A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3274A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. IC 07-S0270229, received April 12, 2007. BellSouth Telecommunications, Inc.'s Response to Informal Complaint IC 07- S0270229, received June 15,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3275A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3275A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3275A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. IC 07-S0266979, received March 8, 2007. BellSouth Telecommunications, Inc.'s Response to Informal Complaint IC 07-S0266979, received June 15, 2007.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3276A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3276A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3276A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. IC 06-S0268803, received April 12, 2007. Embarq Communications' Response to Informal Complaint IC 07-S0268803, received June 14, 2007. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3277A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3277A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3277A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. IC 07-S001549, received April 18, 2007. Verizon's Response to Informal Complaint IC 07-S001549, received June 11, 2007. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3278A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3278A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3278A1.txt
  • the time period in question. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T Corporation nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-335A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-335A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-335A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC 04-S85956, filed January 5, 2005. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Notice of Informal Complaint No. IC 04-S85956 to Qwest from the Acting Deputy Chief, CGB, dated January 23, 2004. Qwest
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-341A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-341A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-341A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC 02-S77196, filed June 25, 2002. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Notice of Informal Complaint No. IC-02-S77196 to Americatel from CGB, dated July 12, 2002. Americatel's Response to Informal Complaint No. IC-02-S77196,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3420A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3420A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3420A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. IC 07-S0265313, received March 16, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3421A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3421A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3421A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. 07-S0276846, received June 26, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3422A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3422A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3422A1.txt
  • AT&T's verifier failed to elicit the identity of the subscriber, as required by our rules. We find that AT&T has failed to produce clear and convincing evidence of a valid authorized carrier change by Complainant. Therefore, we find that AT&T's actions did result in an unauthorized change in Complainant's telecommunications service and we discuss AT&T's liability below. Pursuant to Section 64.1170(b) our rules, AT&T must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to AT&T. Therefore, AT&T must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3426A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3426A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3426A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BNLD's Response to Informal Complaint No. 07-S0276107, received July 2, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3427A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3427A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3427A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VZLD's Response to Informal Complaint No. 07-S0278060, received July 16, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3428A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3428A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3428A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel's Response to Informal Complaint No. IC 07-S0268223, received April 12, 2007. AT&T's Response to Informal Complaint IC 07-S0268223, received May 10, 2007. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3429A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3429A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3429A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NECC's Response to Informal Complaint No. IC 07-S001576, received May 30, 2007. Verizon's Response to Informal Complaint IC 07-S001576, received July 9, 2007. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3430A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3430A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3430A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Clear Rate's Response to Informal Complaint No. 07-S0278458, received June 28, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3431A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3431A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3431A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv's Response to Informal Complaint No. 07-S001555, received May 7 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3432A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3432A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3432A1.txt
  • not elicit the identity of the subscriber after the sales agent has finished providing information. We find that ATS has failed to produce clear and convincing evidence of a valid authorized carrier change by Complainant. Therefore, we find that ATS's actions did result in an unauthorized change in Complainant's telecommunications service and we discuss ATS's liability below. Pursuant to Section 64.1170(b) our rules, ATS must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to ATS along with copies of any telephone bills issued from ATS to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3433A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3433A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3433A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Metropolitan Telecommunications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor MetTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3434A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3434A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3434A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Clear Rate's Response to Informal Complaint No. 07-S0278457, received June 28, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3435A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3435A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3435A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VoiceNet's Response to Informal Complaint No. IC 07-S001600, received June 28, 2007. Dial-around services are not subject to our carrier change rules. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3436A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3436A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3436A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CNBI's Response to Informal Complaint No. 07-S0274234, received July 12, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3437A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3437A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3437A1.txt
  • unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Nationwide Long Distance Service, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NLDS may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3438A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3438A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3438A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv Communications Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3439A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3439A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3439A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv's Response to Informal Complaint No. 07-S0277772, received June 28, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3440A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3440A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3440A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against United American Technologies IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor UAT may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3441A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3441A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3441A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3446A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3446A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3446A1.txt
  • collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Horizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the Complainant and neither their authorized carrier nor Horizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. IT IS FURTHER
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3447A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3447A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3447A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDS's Response to Informal Complaint No. 07-S001548, filed April 18, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3448A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3448A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3448A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Silv IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3449A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3449A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3449A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor ACN Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-344A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-344A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-344A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC No. 04-S87291, filed March 1, 2004. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Notice of Informal Complaint No. IC 04-S87291 to Cinergy from the Deputy Chief, Division, CGB, dated June 16, 2004.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3450A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3450A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3450A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Silv IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3451A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3451A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3451A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CNBI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor CNBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3452A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3452A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3452A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BNLD's Response to Informal Complaint No. 07-S0273348, filed May 15, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3453A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3453A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3453A1.txt
  • UMCC did not submit a third party verification or letter of agency, as required by our rules. We find that UMCC has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that UMCC's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss UMCC's liability below. Pursuant to Section 64.1170(b) our rules, UMCC must forward to Talk America (Talk) an amount equal to 150% of all charges paid by the subscriber to UMCC. Therefore, UMCC must forward to Talk 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Talk shall provide a refund
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3454A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3454A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3454A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against IQ Tel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor IQ Tel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3455A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3455A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3455A1.txt
  • unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Horizon Telecom, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Horizon may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3456A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3456A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3456A1.txt
  • unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Horizon Telecom, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Horizon may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3459A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3459A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3459A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and AT&T may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-345A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-345A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-345A1.txt
  • See also 47 U.S.C. � 258(a) (barring carriers from changing a customer's preferred local or long distance carrier without first complying with one of the Commission's verification procedures). See 47 C.F.R. � 64.1120(c). Section 64.1130 details the requirements for letter of agency form and content for written or electronically signed authorizations. 47 C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1170. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3460A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3460A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3460A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against MyTel ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and MyTel may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3461A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3461A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3461A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3462A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3462A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3462A1.txt
  • of each unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Verizon ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carriers nor Verizon pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3463A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3463A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3463A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Horizon ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Horizon may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3464A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3464A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3464A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CNBI Response to Informal Complaint No. 07-S0276847, received July 3, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3465A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3465A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3465A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CNBI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor CNBI may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3466A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3466A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3466A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 07-S0267772, filed June 28, 2007. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-346A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-346A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-346A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC 05-S0206797, filed November 21, 2005. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Notice of Informal Complaint No. IC 05-S0206797 to Privasafe from the Deputy Chief, Division, CGB, dated December 22, 2005. Privasafe's
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-347A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-347A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-347A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC 02-S80030, filed August 2, 2002. 47 C.F.R. � 1.719 (procedures for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Notice of Informal Complaint No. IC 02-S80030 to Sprint from the Deputy Chief, CGB, dated September 13, 2002. Sprint's Response to
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3487A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3487A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3487A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDC Telecommunications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-348A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-348A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-348A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. AT&T, Inc. was known as SBC Communications at the time of the complaint. Informal Complaint No. 04-S88706, filed November 10, 2004. Id. at attached telephone bill. 47 C.F.R. � 1.719 (procedures for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Notice of Informal Complaint
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3499A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3499A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3499A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDS's Response to Informal Complaint No. 07-S0270231, filed July 30, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-349A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-349A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-349A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC-05-S89548, filed May 24, 2005. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Notice of Informal Complaint No. IC 05-S89548 to Acceris from the Deputy Chief, Division, CGB, dated June 10, 2005. Acceris's Response
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-350A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-350A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-350A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC 04-S86027, filed January 23, 2004. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Informal Complaint No. IC 04-S86027 to Verizon from the Acting Deputy Chief, Division, CGB, dated February 13, 2004. Verizon's Response
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-351A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-351A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-351A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC 02-S76215, filed March 11, 2002. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Notice of Informal Complaint No. IC 02-S76215 to Verizon from the Deputy Chief, CGB, dated June 21, 2002. Verizon's Response
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3522A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3522A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3522A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. IC 07-S272482, received May 14, 2007. Verizon's Response to Informal Complaint IC 07-S0272482, received August 1, 2007. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3651A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3651A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3651A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3653A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3653A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3653A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Embarq Communications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Embarq Communications, Inc. nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3654A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3654A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3654A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against SBA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor SBA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3655A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3655A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3655A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CRC Response to Informal Complaint No. 07-S0277734, received June 29, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3656A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3656A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3656A1.txt
  • Horizon with its response and find that Horizon's LOA contains an inducement in violation of our rules. We find that Horizon has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Horizon's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Horizon's liability below. Pursuant to Section 64.1170(b) our rules, Horizon must forward to Windstream an amount equal to 150% of all charges paid by the subscriber to Horizon. Therefore, Horizon must forward to Windstream 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Windstream shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3657A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3657A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3657A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cavalier Co., Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3658A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3658A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3658A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. IC 07-S001661, received July 17, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3659A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3659A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3659A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. IC 07-S0273027, received May 14, 2007. BellSouth Telecommunications, Inc.'s Response to Informal Complaint IC 07- S0273027, received July 12,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3660A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3660A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3660A1.txt
  • a third party verification or a letter of agency as required by our carrier change rules. Consequently, we find that AT&T has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that AT&T's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss AT&T's liability below. Pursuant to Section 64.1170(b) our rules, AT&T must forward to Working Assets an amount equal to 150% of all charges paid by the subscriber to AT&T. Therefore, AT&T must forward to Working Assets 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Working Assets shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3661A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3661A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3661A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Ultimate Medium Communications Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Ultimate Medium Communications Corporation nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3663A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3663A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3663A1.txt
  • unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Horizon Telecom, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Horizon may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3674A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3674A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3674A1.txt
  • if the person on the call wanted to make the carrier change, as required by our rules. We find that CNBI has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that CNBI's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss CNBI's liability below. Pursuant to Section 64.1170(b) our rules, CNBI must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to CNBI. Therefore, CNBI must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3716A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3716A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3716A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI, Inc.'s Response to Informal Complaint No. 07-S0272100, received May 9, 2007. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3717A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3717A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3717A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC Cir. 2003). If a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3731A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3731A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3731A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3732A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3732A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3732A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3733A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3733A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3733A1.txt
  • that AT&T's verifier failed to confirm the identity of the subscriber, as required by our rules. We find that AT&T has failed to produce clear and convincing evidence of a valid authorized carrier change by Complainant. Therefore, we find that AT&T's actions resulted in a violation of our carrier change rules, and we discuss AT&T's liability below. Pursuant to Section 64.1170(b) our rules, AT&T must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to AT&T along with copies of any telephone bills issued from AT&T to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3742A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3742A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3742A1.txt
  • letters of agency (LOAs) were signed and processed. Horizon's LOAs, however, include an inducement in violation of our rules. We find that Horizon has failed to produce clear and convincing evidence that Complainants authorized carrier changes. Therefore, we find that Horizon's actions resulted in unauthorized changes in Complainants' telecommunications service provider and we discuss Horizon's liabilities below. Pursuant to Section 64.1170(b) our rules, Horizon must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Horizon along with copies of any telephone bills issued from Horizon to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3743A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3743A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3743A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Spectrotel's Response to Informal Complaint No. 07-S0277047, received July 17, 2007. See 47 C.F.R. � 64.1150(d). See AT&T Corp. v. FCC, 323 F.3d 1081, 1086
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3744A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3744A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3744A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NECC Telecom IS GRANTED IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NECC may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3745A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3745A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3745A1.txt
  • unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Horizon Telecom, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Horizon may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3750A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3750A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3750A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel Telecommunications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Excel Telecommunications, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3751A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3751A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3751A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel's Response to Informal Complaint No. IC 07-S0274228, received May 24, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3752A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3752A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3752A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3761A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3761A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3761A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Qwest IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3762A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3762A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3762A1.txt
  • that the person on the call wanted to make a carrier change, as required by our rules. We find that LDCB has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that LDCB's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss LDCB's liability below. Pursuant to Section 64.1170(b) our rules, LDCB must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to LDCB. Therefore, LDCB must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3770A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3770A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3770A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against RRLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor RRLD may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3771A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3771A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3771A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). IDT's Response to Informal Complaint No. IC 07-S0276102, received May 22, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3774A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3774A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3774A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MyTel's Response to Informal Complaint No. 07-S0279794, received August 3, 2007. See 47 C.F.R. � 64.1150(d). See AT&T Corp. v. FCC, 323 F.3d 1081, 1086
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3775A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3775A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3775A1.txt
  • why it could not have switched the Complainant's non-distinctive numbers. The rejection of the carrier change request, therefore, caused an unreasonable delay in the execution of the switch in violation of our carrier change rules. Therefore, we find that Cavalier's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Cavalier's liability below. Pursuant to Section 64.1170(b) our rules, Cavalier must forward to Charter One an amount equal to 150% of all charges paid by the subscriber to Cavalier along with copies of any telephone bills issued from Cavalier to the Complainant. Within ten days of receipt of this amount, Charter One shall provide a refund or credit to Complainant in the amount of 50% of all
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3777A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3777A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3777A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Consumer Telecom's Response to Informal Complaint No. 07-S0280525, received August 16, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3778A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3778A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3778A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Clear Rate's Response to Informal Complaint No. 07-S0280149, received August 14, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-378A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-378A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-378A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Cox's Response to Informal Complaint No. IC 06-S0224312, received April 10, 2006. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-379A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-379A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-379A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-380A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-380A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-380A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 06-S0253018, received November 29, 2006. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-381A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-381A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-381A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN Communications Network, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither ACN Communications Network, Inc. nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3839A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3839A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3839A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-384A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-384A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-384A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3856A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3856A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3856A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-385A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-385A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-385A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-386A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-386A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-386A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-387A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-387A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-387A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MyTel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor MyTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-388A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-388A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-388A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDS, Inc.'s Response to Informal Complaint No. 06-S0255001, filed December 12, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-389A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-389A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-389A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Preferred Billing, Inc.'s Response to Informal Complaint No. 06-S001455, filed December 28, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-390A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-390A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-390A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ATS, Inc.'s Response to Informal Complaint No. 06-S001415, filed December 15, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-392A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-392A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-392A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Preferred Billing, Inc.'s Response to Informal Complaint No. 06-S0252324, filed November 22, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-395A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-395A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-395A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Preferred Billing, Inc.'s Response to Informal Complaint No. 06-S0255498, filed December 14, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-398A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-398A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-398A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BSLD, Inc.'s Response to Informal Complaint No. 06-S0252620, filed December 4, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-400A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-400A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-400A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Buzz, Inc.'s Response to Informal Complaint No. 06-S001407, filed October 30, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4041A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4041A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4041A1.txt
  • of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Horizon Telecom, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainants' authorized carrier nor Horizon may pursue any collection against Complainants for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4042A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4042A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4042A1.txt
  • unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Horizon Telecom, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Horizon may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4043A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4043A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4043A1.txt
  • on the call was authorized to make the carrier change, as required by our rules. We find that ZIN has failed to produce clear and convincing evidence of a valid authorized carrier change by Complainant. Therefore, we find that ZIN's actions did result in an unauthorized change in Complainant's telecommunications service and we discuss ZIN's liability below. Pursuant to Section 64.1170(b) our rules, ZIN must forward to Cox Communications an amount equal to 150% of all charges paid by the subscriber to ZIN along with copies of any telephone bills issued from ZIN to the Complainant. Within ten days of receipt of this amount, Cox Communications shall provide a refund or credit to Complainant in the amount of 50% of all
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4044A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4044A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4044A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against NCT ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NCT may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4045A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4045A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4045A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4046A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4046A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4046A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Horizon ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Horizon may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4047A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4047A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4047A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4048A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4048A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4048A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 07-S0273690, received May 31, 2007. Verizon's Response to Informal Complaint No. IC 07-S0273690, received July 26, 2007. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4049A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4049A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4049A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 07-S0276098, received June 19, 2007. AT&T Illinois's Response to Informal Complaint No. IC 07-S0276098, received July 5, 2007.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4050A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4050A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4050A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint Nextel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Sprint Nextel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4051A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4051A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4051A1.txt
  • changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Horizon Telecom ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainants' authorized carrier nor Horizon may pursue any collection against Complainants for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4052A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4052A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4052A1.txt
  • the verifications is presumed to be clear and convincing evidence of violations. Therefore, we find that Horizon's actions resulted in unauthorized changes in Complainants' telecommunications service providers and we discuss Horizon's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, Horizon must forward to the authorized carriers an amount equal to 150% of all charges paid by the subscriber to Horizon. According to the complaints, Horizon must forward to the authorized carriers the amounts, along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt of this amount, the authorized
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4053A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4053A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4053A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4054A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4054A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4054A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 07-S001578, received June 26, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4055A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4055A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4055A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4056A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4056A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4056A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Zoom-i-Net Communications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor ZIN may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4057A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4057A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4057A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 07-S0276244, received June 26, 2007. Verizon's Response to Informal Complaint No. 07-S0276244, received August 24, 2007 If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4058A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4058A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4058A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cox Arizona Telecom, LLC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cox may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4059A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4059A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4059A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 07-S0279709, received August 17, 2007. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4060A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4060A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4060A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and AT&T may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4061A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4061A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4061A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Zoom-i-Net Communications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor ZIN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4062A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4062A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4062A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4063A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4063A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4063A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. IC 07-S0274318, received May 23, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4064A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4064A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4064A1.txt
  • 2007. ACS admits that Complainant's service was changed due to a provisioning error made by its representative. We find that ACS has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that ACS' actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss ACS' liability below. Pursuant to Section 64.1170(b) our rules, ACS must forward to AT&T, Inc. (AT&T) an amount equal to 150% of all charges paid by the subscriber to ACS along with copies of any telephone bills issued from ACS to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4065A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4065A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4065A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Embarq ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Embarq may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4066A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4066A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4066A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Cavalier's Response to Informal Complaint No. IC 07-S001640, received July 16, 2007. Verizon's Response to Informal Complaint IC 07-S001640, received August 20, 2007. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4067A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4067A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4067A1.txt
  • unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Spectrotel d/b/a ONE Touch Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Spectrotel may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4068A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4068A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4068A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv's Response to Informal Complaint No. 07-S001713, received July 30, 2007. See 47 C.F.R. � 64.1150(d). See AT&T Corp. v. FCC, 323 F.3d 1081, 1086
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4069A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4069A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4069A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv Communication Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4070A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4070A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4070A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDCB's Response to Informal Complaint No. 07-S0280525, received September 10, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4071A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4071A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4071A1.txt
  • unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Reduced Rate Long Distance, LLC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Reduced Rate may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4072A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4072A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4072A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv Communication Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4081A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4081A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4081A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4082A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4082A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4082A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 07-S001682, received August 10, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4083A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4083A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4083A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation Response to Informal Complaint No. IC 07-F0278494S, received July 13, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4084A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4084A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4084A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. IC 07-S0274219, received May 14, 2007. Verizon's Response to Informal Complaint IC 07-S0274219, received August 16, 2007. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4085A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4085A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4085A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4087A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4087A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4087A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against RRLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor RRLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4088A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4088A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4088A1.txt
  • unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Nationwide Long Distance Service, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Verizon nor Zoom-i-Net may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4089A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4089A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4089A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against RRLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor RRLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4091A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4091A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4091A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Comcast's Response to Informal Complaint No. IC 07-S0274697, received May 24, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4092A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4092A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4092A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Horizon ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Horizon may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4100A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4100A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4100A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against MyTel Co. Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor MyTel may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4140A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4140A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4140A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VZLD's Response to Informal Complaint No. IC 07-S0268166, received April 11, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4141A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4141A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4141A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against BellSouth Telecommunications, Inc., IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor BellSouth may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4142A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4142A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4142A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). IDT's Response to Informal Complaint No. IC 07-S0268797, received April 16, 2007. AT&T, Inc. Response to Informal Complaint No. IC 07-S0268797, received May 23, 2007.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4143A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4143A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4143A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 07-S0272289, received April 27, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4144A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4144A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4144A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). OneTouch's Response to Informal Complaint No. 07-S0272291, received June 6, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4145A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4145A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4145A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Advantage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4147A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4147A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4147A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 07-S0270715, received September 12, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4155A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4155A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4155A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Horizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Horizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-437A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-437A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-437A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-438A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-438A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-438A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4397A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4397A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4397A1.txt
  • want to switch international service, the verifier told Complainant that the order would be canceled. We find that Sage has failed to produce clear and convincing evidence of a valid authorized carrier change by Complainant. Therefore, we find that Sage's actions did result in an unauthorized change in Complainant's telecommunications service and we discuss Sage's liability below. Pursuant to Section 64.1170(b) our rules, Sage must forward to AT&T, Inc. an amount equal to 150% of all charges paid by the subscriber to Sage along with copies of any telephone bills issued from Sage to the Complainant. Within ten days of receipt of this amount, AT&T, Inc. shall provide a refund or credit to Complainant in the amount of 50% of all
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4398A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4398A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4398A1.txt
  • unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Reduced Rate Long Distance, LLC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Reduced Rate may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4399A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4399A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4399A1.txt
  • changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Horizon Telecom ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainants' authorized carrier nor Horizon may pursue any collection against Complainants for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4400A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4400A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4400A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Accxx Communications, LLC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainants' authorized carriers nor Accxx may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4401A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4401A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4401A1.txt
  • changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Horizon Telecom ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainants' authorized carrier nor Horizon may pursue any collection against Complainants for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4402A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4402A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4402A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). OneLink's Response to Informal Complaint No. 07-S0280525, received September 10, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4403A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4403A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4403A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Accxx Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Accxx may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4404A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4404A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4404A1.txt
  • person on the call wanted to make the carrier change, as required by our rules. We find that CNBI has failed to produce clear and convincing evidence of a valid authorized carrier change by Complainant. Therefore, we find that CNBI's actions did result in an unauthorized change in Complainant's telecommunications service and we discuss CNBI's liability below. Pursuant to Section 64.1170(b) our rules, CNBI must forward to Qwest Communications an amount equal to 150% of all charges paid by the subscriber to CNBI along with copies of any telephone bills issued from CNBI to the Complainant. Within ten days of receipt of this amount, Qwest Communications shall provide a refund or credit to Complainant in the amount of 50% of all
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4405A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4405A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4405A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Silv IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4406A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4406A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4406A1.txt
  • 30 days is presumed to be clear and convincing evidence of violations. Therefore, we find that Horizon's actions resulted in unauthorized changes in Complainants' telecommunications service providers and we discuss Horizon's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, Horizon must forward to the relevant authorized carriers an amount equal to 150% of all charges paid by the relevant subscriber to Horizon. Horizon must forward to the relevant authorized carriers the amounts, along with copies of any telephone bills issued from Horizon to the Complainants. Within ten days of receipt of this amount, the relevant authorized carriers
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4407A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4407A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4407A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NECC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NECC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4408A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4408A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4408A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NLDS's Response to Informal Complaint No. 07-S0278233, filed July 19, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4409A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4409A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4409A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against BNLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-440A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-440A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-440A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against MCI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor MCI may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4410A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4410A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4410A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UMCC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor UMCC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4411A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4411A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4411A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ONE Touch IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor ONE Touch may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4412A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4412A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4412A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Network Connections IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Network Connections may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4413A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4413A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4413A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CNBI's Response to Informal Complaint No. 07-S0278571, filed September 4, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4414A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4414A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4414A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). TeleUno's Response to Informal Complaint No. 07-S0280376, filed August 31, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4416A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4416A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4416A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BNLD's Response to Informal Complaint No. 07-S0279436, filed August 13, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4417A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4417A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4417A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MyTel's Response to Informal Complaint No. 07-S0283225, filed October 12, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4418A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4418A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4418A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Cordia's Response to Informal Complaint No. 07-S0282314, filed September 26, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4419A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4419A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4419A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cavalier IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-441A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-441A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-441A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 06-S0243383, received August 30, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4420A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4420A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4420A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Online Savings IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Online Savings may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4421A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4421A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4421A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cavalier IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4423A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4423A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4423A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cavalier IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4424A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4424A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4424A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). TeleUno's Response to Informal Complaint No. 07-S001567, filed June 22, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4425A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4425A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4425A1.txt
  • in violation of our rules, and does not contain an electronic signature, as required by our rules. We find that Horizon has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Horizon's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Horizon's liability below. Pursuant to Section 64.1170(b) our rules, Horizon must forward to BellSouth Long Distance (BellSouth) an amount equal to 150% of all charges paid by the subscriber to Horizon. Therefore, Horizon must forward to BellSouth 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, BellSouth shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4426A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4426A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4426A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Horizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Horizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4427A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4427A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4427A1.txt
  • (LOA) was signed and processed. Horizon's electronic LOA, however, include an inducement in violation of our rules. We find that Horizon has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Horizon's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Horizon's liability below. Pursuant to Section 64.1170(b) our rules, Horizon must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Horizon. Therefore, Horizon must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4428A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4428A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4428A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NCT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4429A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4429A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4429A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv's Response to Informal Complaint No. 07-S001721, filed August 17, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4430A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4430A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4430A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Tele Circuit's Response to Informal Complaint No. 07-S0276112, filed June 19, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4431A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4431A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4431A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Primo ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier not Primo may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4432A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4432A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4432A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against NCT ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NCT may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4433A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4433A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4433A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against ACCXX ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor ACCXX may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4436A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4436A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4436A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against ACCXX ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor ACCXX may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4437A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4437A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4437A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cavalier IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Cavalier may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4438A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4438A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4438A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cavalier IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Cavalier may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4439A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4439A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4439A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Qwest IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Qwest may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4440A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4440A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4440A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Metropolitan Telecommunications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Enhanced Communications Group nor Cox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4441A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4441A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4441A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Clear Rate Communication Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and AT&T, Inc. carrier nor Clear Rate may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4442A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4442A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4442A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). U.S. Telecom's Response to Informal Complaint No. 07-S0274690, received July 5, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4443A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4443A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4443A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Clear Rate Communications Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Clear Rate may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4444A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4444A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4444A1.txt
  • change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against New Century Telecom, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carriers nor New Century Telecom, Inc. pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4445A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4445A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4445A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4446A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4446A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4446A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4447A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4447A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4447A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4448A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4448A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4448A1.txt
  • unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Silv Communication Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Silv may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4462A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4462A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4462A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4463A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4463A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4463A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4464A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4464A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4464A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4465A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4465A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4465A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC 07-S0277044, received July 11, 2007. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4466A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4466A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4466A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC 07-S0280223, received August 29, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4467A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4467A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4467A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. IC 07-S0279089, received July 13, 2007. AT&T Corporation is also the local exchange carrier for this complaint. Response to
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4761A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4761A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4761A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Accxx Communications, LLC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Accxx may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4762A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4762A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4762A1.txt
  • unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Reduced Rate Long Distance, LLC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Reduced Rate may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4763A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4763A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4763A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Horizon Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Horizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4764A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4764A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4764A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NetOne International IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NetOne may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4765A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4765A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4765A1.txt
  • submit a third party verification or letter of agency, as required by our rules. We find that New Century has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that New Century's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss New Century's liability below. Pursuant to Section 64.1170(b) our rules, New Century must forward to AT&T, Inc. an amount equal to 150% of all charges paid by the subscriber to New Century along with copies of any telephone bills issued from New Century to the Complainant. Within ten days of receipt of this amount, AT&T, Inc. shall provide a refund or credit to Complainant in the amount of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4766A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4766A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4766A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NSBI's Response to Informal Complaint No. 07-S001831, received November 13, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4767A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4767A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4767A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Main Street Telephone Company IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Main Street may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4768A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4768A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4768A1.txt
  • unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Reduced Rate Long Distance, LLC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Reduced Rate may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4769A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4769A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4769A1.txt
  • is presumed to be clear and convincing evidence of a violation. Therefore, we find that LDC's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss LDC's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, LDC must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to LDC along with copies of any telephone bills issued from LDC to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4770A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4770A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4770A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against New Century Telecom, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4771A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4771A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4771A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Clear Rate's Response to Informal Complaint No. 07-S0284611, received October 19, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4772A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4772A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4772A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against America Net, LLC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor ANL may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4773A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4773A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4773A1.txt
  • changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Reduced Rate Long Distance ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainants' authorized carrier nor Reduced Rate may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4774A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4774A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4774A1.txt
  • 30 days is presumed to be clear and convincing evidence of violations. Therefore, we find that Horizon's actions resulted in unauthorized changes in Complainants' telecommunications service providers and we discuss Horizon's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, Horizon must forward to the relevant authorized carriers an amount equal to 150% of all charges paid by the relevant subscriber to Horizon. Horizon must forward to the relevant authorized carriers the amounts, along with copies of any telephone bills issued from Horizon to the Complainants. Within ten days of receipt of this amount, the relevant authorized carriers
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4775A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4775A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4775A1.txt
  • of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Accxx Communications, LLC ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainants' authorized carrier nor Accxx may pursue any collection against Complainants for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4777A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4777A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4777A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. IC 07-S0280526, received August 29, 2007. Windstream Communications, Inc.'s Response to Informal Complaint No. IC 07-S0280526, received September 25,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4778A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4778A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4778A1.txt
  • changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Accxx Communications ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainants' authorized carrier nor Accxx may pursue any collection against Complainants for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4779A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4779A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4779A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither IDT nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4780A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4780A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4780A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against New Century Telecom, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T Corporation nor New Century Telecom, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4781A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4781A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4781A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Embarq IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Embarq nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4782A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4782A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4782A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If either Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4785A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4785A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4785A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. IC 07-S0266985, received April 11, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4786A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4786A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4786A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC-07-S0276776, filed October 3, 2007. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Notice of Informal Complaint No. IC 07-S0276776 to Embarq from the Deputy Chief, Division, CGB, dated May 22, 2007 (Notice of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4787A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4787A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4787A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC 04-S87111, filed March 26, 2004. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Notice of Informal Complaint No. IC 04-S87111 to SBC from the Deputy Chief, Division, CGB, dated May 28, 2004. SBC's
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4789A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4789A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4789A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC 05-S89150, filed March 2, 2005. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Notice of Informal Complaint No. IC 05-S89150 to SBC from the Deputy Chief, Division, CGB, dated March 18, 2005. SBC's
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4791A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4791A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4791A1.txt
  • of each unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Accxx ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carriers nor Accxx pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4792A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4792A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4792A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Virtual IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Virtual may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4793A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4793A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4793A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Cox's Response to Informal Complaint No. IC 07-S0280521, received September 11, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4794A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4794A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4794A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ZPDI's Response to Informal Complaint No. IC 05-S0212519, received June 27, 2007. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4795A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4795A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4795A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4796A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4796A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4796A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). OneLink's Response to Informal Complaint No. IC 07-S001583, received June 80, 2007. Verizon's Response to Informal Complaint IC 07-S001583, received July 9, 2007. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4799A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4799A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4799A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Horizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Horizon may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4800A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4800A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4800A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv, Inc.'s Response to Informal Complaint No. 07-S001868, received November 21, 2007. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4801A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4801A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4801A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Zoom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Zoom may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4803A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4803A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4803A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NECC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NECC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4804A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4804A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4804A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 07-S001592, received July 12, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4805A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4805A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4805A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NCT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NCT may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4807A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4807A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4807A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Primo IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Primo may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4808A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4808A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4808A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Charter's Response to Informal Complaint No. 07-S0281343, received September 14, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4810A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4810A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4810A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Clear Rate's Response to Informal Complaint No. 07-S0279420, filed July 24, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4811A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4811A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4811A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Horizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Horizon may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4812A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4812A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4812A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Access IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Access may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4813A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4813A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4813A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against RRLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and RRLD may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4814A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4814A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4814A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4815A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4815A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4815A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Horizon ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Horizon may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4816A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4816A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4816A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4817A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4817A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4817A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Primo IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Primo may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4818A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4818A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4818A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Accxx ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor Accxx may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4819A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4819A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4819A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cavalier IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4820A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4820A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4820A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Clear Rate's Response to Informal Complaint No. 07-S001854, received November 2, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4821A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4821A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4821A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Accxx IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Accxx may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4822A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4822A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4822A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MSTC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor MSTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4823A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4823A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4823A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Zoom-i-Net IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Zoom-i-Net may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4824A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4824A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4824A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against NCT ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NCT may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4825A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4825A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4825A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4826A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4826A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4826A1.txt
  • unauthorized changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Cavalier ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainants' authorized carrier nor Cavalier may pursue any collection against Complainants for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4828A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4828A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4828A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4829A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4829A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4829A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI, Inc.'s Response to Informal Complaint No. 07-S0280210, received September 7, 2007. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4830A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4830A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4830A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). RRLD's Response to Informal Complaint No. IC 07-S0279793, received October 11, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4831A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4831A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4831A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Horizon Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Horizon Telecom, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4832A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4832A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4832A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NLDS's Response to Informal Complaint No. 07-S001769, filed October 16, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4833A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4833A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4833A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cavalier Telecom, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4834A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4834A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4834A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Marathon USA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Marathon USA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4835A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4835A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4835A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Pulse IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor Pulse may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4836A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4836A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4836A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Birch Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Birch may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4837A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4837A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4837A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest Telecommunications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and American Long Lines Network nor Qwest Telecommunications, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4838A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4838A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4838A1.txt
  • Complainant's telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against American Telecommunications Systems, Inc. IS DENIED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor TeleUno may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4996A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4996A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4996A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDCB's Response to Informal Complaint No. 07-S0273676, received May 8, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5052A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5052A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5052A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. 07-S001677, received August 13, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5053A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5053A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5053A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 07-S0281422, received August 24, 2007. D&E Communications's Response to Informal Complaint No. IC 07-S0281422, received October 7, 2007.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5054A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5054A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5054A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NCT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5055A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5055A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5055A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against PNG IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor PNG may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5056A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5056A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5056A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against OneLink IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5057A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5057A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5057A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cavalier IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5058A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5058A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5058A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cordia Communications, Inc IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5059A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5059A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5059A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5060A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5060A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5060A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Startec IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5061A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5061A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5061A1.txt
  • TCI did not submit a third party verification or letter of agency, as required by our rules. We find that Opex has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Opex's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Opex's liability below. Pursuant to Section 64.1170(b) our rules, Opex must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Opex. Therefore, Opex must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5062A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5062A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5062A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 07-S0274774, received June 6, 2007 Qwest's Response to Informal Complaint No. IC 07-S0274774, received October 9, 2007. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5063A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5063A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5063A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 07-S001569, received June 14, 2007. BellSouth's Response to Informal Complaint No. 07-S001569, received August 23, 2007 If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-689A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-689A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-689A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. IC 06-S0255186, received January 9, 2007. The merger between AT&T Corporation and SBC was completed on November 18,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-690A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-690A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-690A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv Communication Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor Silv Communication Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-691A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-691A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-691A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 06-S0242860, received August 4, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-692A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-692A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-692A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MyTel Co., Inc.'s Response to Informal Complaint No. 06-S0253014, received December 11, 2006. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-694A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-694A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-694A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-695A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-695A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-695A1.txt
  • period in question. 6. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cox Communications IS GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and AT&T nor Cox may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-696A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-696A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-696A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-710A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-710A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-710A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NLDS's Response to Informal Complaint No. 06-S0255577, filed January 5, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-712A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-712A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-712A1.txt
  • that the person on the call wanted to make the carrier change, as required by our rules. We find that CNBI has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that CNBI's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss CNBI's liability below. Pursuant to Section 64.1170(b) our rules, CNBI must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to CNBI. Therefore, CNBI must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-714A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-714A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-714A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Hello Depot IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Hello Depot may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-715A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-715A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-715A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against VLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor VLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-716A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-716A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-716A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Primus's Response to Informal Complaint No. IC 06-S0256986, received December 22, 2006. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-717A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-717A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-717A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). IDT's Response to Informal Complaint No. IC 06-S0255512, received December 8, 2006. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-718A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-718A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-718A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MyTel's Response to Informal Complaint No. 06-S0256434, filed January 16, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-719A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-719A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-719A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NET's Response to Informal Complaint No. 06-S0251491, filed November 29, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-720A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-720A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-720A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CNBI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor CNBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-722A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-722A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-722A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). U.S. Telecom's Response to Informal Complaint No. 06-S0246201, received September 20, 2006. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-723A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-723A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-723A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). OneLink's Response to Informal Complaint No. IC 06-S0239727, received July 11, 2006. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-724A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-724A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-724A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cordia IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-725A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-725A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-725A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against CNBI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier not CNBI may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-726A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-726A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-726A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Acceris's Response to Informal Complaint No. IC 06-S0238514S, received July 5, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-727A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-727A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-727A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BellSouth's Response to Informal Complaint No. 06-S52496, received July 6, 2006. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-728A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-728A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-728A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). IDT's Response to Informal Complaint No. 06-S0230763, received May 15, 2006. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-848A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-848A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-848A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NCT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-849A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-849A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-849A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NALD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NALD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-850A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-850A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-850A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NCT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-851A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-851A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-851A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NALD's Response to Informal Complaint No. 05-S0001217S, received February 8, 2006. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-852A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-852A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-852A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BOptions's Response to Informal Complaint No. IC 05-S0179330, received August 10, 2005. A company that only provides telephone directory service cannot switch a customer's preferred
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-853A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-853A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-853A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC Cir. 2003). If a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-854A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-854A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-854A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-867A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-867A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-867A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-868A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-868A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-868A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-869A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-869A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-869A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-874A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-874A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-874A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Pioneer Telephone's Response to Informal Complaint No. 06-S0216878, received February 21, 2006. Pioneer responded for Adelphia because Pioneer had purchased Adelphia's long distance accounts. Embarq
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-875A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-875A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-875A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Acceris IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Acceris may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-877A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-877A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-877A1.txt
  • before this transfer, the Complainant switched to another carrier on September 24, 2005. Despite the fact the customer switched away to another carrier, the customer number was included by Pioneer in the subscriber base transfer. We find, therefore, that Pioneer actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Pioneer's liability below. Pursuant to Section 64.1170(b) our rules, Pioneer must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Pioneer. Therefore, Pioneer must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-883A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-883A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-883A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-884A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-884A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-884A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 03-I0065386S, received January 23, 2004. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1000A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1000A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1000A1.txt
  • changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against New Century Telecom, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainants' authorized carrier nor New Century may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1001A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1001A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1001A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 07-S0287267, received January 10, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1002A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1002A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1002A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NationsLine America, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NationsLine may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1003A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1003A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1003A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Primo IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Primo may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1004A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1004A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1004A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BNLD's Response to Informal Complaint No. 08-S0290205, received March 1, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1005A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1005A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1005A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MSTC's Response to Informal Complaint No. 07-S0288173, received January 2, 2008. AT&T's Response to Informal Complaint No. 07-S0288173, received March 19, 2008. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1006A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1006A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1006A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Silv IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Silv may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1007A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1007A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1007A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cordia IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Cordia may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1008A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1008A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1008A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against ACCXX IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and ACCXX may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1009A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1009A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1009A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDS, Inc.'s Response to Informal Complaint No. 08-S0289045, received February 26, 2008. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1011A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1011A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1011A1.txt
  • with its response and find that Horizon's LOA, however, included an inducement in violation of our rules. We find that Horizon has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Horizon's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Horizon's liability below. Pursuant to Section 64.1170(b) our rules, Horizon must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Horizon. Therefore, Horizon must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1012A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1012A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1012A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LaurenTel's Response to Informal Complaint No. IC 07-S001912, received January 14, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1043A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1043A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1043A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Telrite's Response to Informal Complaint No. IC 07-S0286609, received December 5, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1050A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1050A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1050A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither IDT nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1053A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1053A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1053A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDC Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither LDC Telecom nor Telrite Corporation may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1054A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1054A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1054A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against United American Technology IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor UAT may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1113A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1113A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1113A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv's Response to Informal Complaint No. 08-S0293200, received April 21, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1114A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1114A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1114A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against TeleCircuit Network Corp. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor TeleCircuit may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1115A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1115A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1115A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Consumer Telecom's Response to Informal Complaint No. 08-S0291542, received April 4, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1116A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1116A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1116A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). UAT's Response to Informal Complaint No. 08-S0293248, received April 21, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1117A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1117A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1117A1.txt
  • of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against AT&T Corporation ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the AT&T nor IDT may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1118A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1118A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1118A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Zoom-I-Net's Response to Informal Complaint No. 07-S0288200, received January 2, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of its
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1119A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1119A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1119A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. IC 08-S001935, received March 3, 2008. Verizon's Response to Informal Complaint IC 87-S001935, received April 8, 2008. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1120A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1120A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1120A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against New Century Telecom, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NCT may not pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1121A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1121A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1121A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Primus Telecommunications nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1122A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1122A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1122A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1123A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1123A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1123A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC 08-S0288961, received February 12, 2008. Verizon's Response to Informal Complaint IC 87-S0288961, received April 8, 2008. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1124A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1124A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1124A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Legent Communications Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Legent nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1136A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1136A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1136A1.txt
  • AT&T for the time period in question. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Verizon IS GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and AT&T nor Verizon may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1137A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1137A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1137A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Consumer Telecom's Response to Informal Complaint No. IC 07-S0287025, received December 27, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1139A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1139A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1139A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. USBI's Response to Informal Complaint IC 07-S0283103, received December 18, 2007. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). UAT's Response to Informal Complaint No. IC 07-S001873, received January 2, 2008. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1140A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1140A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1140A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against BNLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1141A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1141A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1141A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1142A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1142A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1142A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 07-S0286907, received January 28, 2008. AT&T's Responses to Informal Complaint No. 07-S0286907, received March 21, and April 28, 2008.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1164A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1164A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1164A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC 07-S0285279, filed October 16, 2007. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Notice of Informal Complaint No. IC 07-S0285279 to AT&T Corporation from the Deputy Chief, Division, CGB, dated October 19, 2007.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1191A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1191A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1191A1.txt
  • EarthLink for the time period in question. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Verizon IS GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Verizon nor EarthLink may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1234A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1234A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1234A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 07-S0287580, received January 10, 2008. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1235A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1235A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1235A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UAT Telecom, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor UAT may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1236A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1236A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1236A1.txt
  • agency (LOA) was signed and processed. RRLD's LOA, however, includes an inducement in violation of our rules. We find that RRLD has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that RRLD's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss RRLD's liability below. Pursuant to Section 64.1170(b) our rules, RRLD must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to RRLD along with copies of any telephone bills issued from RRLD to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1237A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1237A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1237A1.txt
  • is presumed to be clear and convincing evidence of a violation. Therefore, we find that NSBI's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss NSBI's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, NSBI must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to NSBI along with copies of any telephone bills issued from NSBI to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1238A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1238A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1238A1.txt
  • services by providing additional information regarding voicemail and inside wire protection, in violation of our rules. We find that Cordia has failed to produce clear and convincing evidence of a valid authorized carrier change by Complainant. Therefore, we find that Cordia's actions resulted in an unauthorized change in Complainant's telecommunications service and we discuss Cordia's liability below. Pursuant to Section 64.1170(b) our rules, Cordia must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Cordia along with copies of any telephone bills issued from Cordia to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1239A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1239A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1239A1.txt
  • is presumed to be clear and convincing evidence of a violation. Therefore, we find that BNLD's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss BNLD's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, BNLD must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to BNLD along with copies of any telephone bills issued from BNLD to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1240A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1240A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1240A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv's Response to Informal Complaint No. IC 08-S0289578, filed February 1, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1241A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1241A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1241A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MyTel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor MyTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1242A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1242A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1242A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VLD's Response to Informal Complaint No. IC 08-S0290195, received March 3, 2008. Verizon's Response to Informal Complaint IC 08-S0290195, received April 11, 2008. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1243A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1243A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1243A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1244A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1244A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1244A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 08-S0289199, received February 4, 2008. Cox's Response to Informal Complaint No. 08-S0289199, received March 18, 2008. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1245A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1245A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1245A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Long Distance Savings's Response to Informal Complaint No. 08-S0293247, received May 1, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1246A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1246A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1246A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Birch Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Birch Telecom may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1247A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1247A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1247A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Capital Telecommunications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor CTI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1248A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1248A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1248A1.txt
  • Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Legent Communications Corporation d/b/a Long Distance Services IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Long Distance Services may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1250A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1250A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1250A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cordia Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1251A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1251A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1251A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDC Telecommunications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1256A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1256A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1256A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NLDS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NLDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1257A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1257A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1257A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NSBI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NSBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1258A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1258A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1258A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Nationwide Long Distance Service IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Nationwide Long Distance Service nor AT&T, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1259A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1259A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1259A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CNBI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor CNBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1260A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1260A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1260A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NSBI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NSBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1261A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1261A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1261A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against BNLD ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and BNLD may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1452A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1452A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1452A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Primo's Response to Informal Complaint No. 07-S0288839, filed February 14, 2008. See 47 C.F.R. � 64.1130(b). The LOA contains language authorizing Primo to have the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1455A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1455A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1455A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv's Response to Informal Complaint No. 08-S0288835, filed February 6, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1457A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1457A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1457A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Metropolitan Telecommunications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor MetTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1516A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1516A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1516A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. IC 08-S288917, received February 12, 2008. Qwest's Response to Informal Complaint IC 08-S0288917, received May 19, 2008. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1517A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1517A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1517A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Reduced Rate Long Distance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Reduced Rate Long Distance nor AT&T, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1518A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1518A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1518A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1519A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1519A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1519A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 08-S0288963, received February 13, 2008. Embarq's Response to Informal Complaint No. 08-S0288963, received April 21, 2008. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1539A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1539A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1539A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VarTec's Response to Informal Complaint No. IC 08-S0292196, received April 1, 2008. AT&T's Response to Informal Complaint IC 08-S0292196, received May 1, 2008. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1540A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1540A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1540A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 08-S0290871, received March 11, 2008 AT&T's Response to Informal Complaint IC 08-S0290871, received March 21, 2008. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1541A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1541A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1541A1.txt
  • is presumed to be clear and convincing evidence of a violation. Therefore, we find that BNLD's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss BNLD's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, BNLD must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to BNLD along with copies of any telephone bills issued from BNLD to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1542A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1542A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1542A1.txt
  • collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against BNLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the Complainant and neither their authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. IT IS FURTHER
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1543A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1543A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1543A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBA's Response to Informal Complaint No. 08-S0293242, filed May 1, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1544A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1544A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1544A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv's Response to Informal Complaint No. 08-S0293153, filed March 31, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1545A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1545A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1545A1.txt
  • collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the Complainant and neither their authorized carrier nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. IT IS FURTHER
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1546A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1546A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1546A1.txt
  • on the call was authorized to make the carrier change, as required by our rules. We find that LDC has failed to produce clear and convincing evidence of a valid authorized carrier change by Complainant. Therefore, we find that LDC's actions did result in an unauthorized change in Complainant's telecommunications service and we discuss LDC's liability below. Pursuant to Section 64.1170(b) our rules, LDC must forward to Embarq an amount equal to 150% of all charges paid by the subscriber to LDC along with copies of any telephone bills issued from LDC to the Complainant. Within ten days of receipt of this amount, Embarq shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1547A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1547A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1547A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv's Response to Informal Complaint No. 08-S0293240, received April 23, 2008. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086 (DC Cir. 2003). If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1550A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1550A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1550A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against MetTel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor MetTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1551A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1551A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1551A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Birch IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Birch may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1552A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1552A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1552A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Granite IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Granite may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1553A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1553A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1553A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv's Response to Informal Complaint No. 08-S0293249, filed April 10, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1554A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1554A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1554A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Preferred's Response to Informal Complaint No. 08-S0293549, filed June 5, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1555A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1555A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1555A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). UAT's Response to Informal Complaint No. 08-S0291540, filed April 3, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1556A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1556A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1556A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). America's Response to Informal Complaint No. 08-S0293515, filed May 22, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1557A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1557A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1557A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Lightwave IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Lightwave may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1558A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1558A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1558A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv's Response to Informal Complaint No. 08-S001928, filed February 13, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1559A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1559A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1559A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1560A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1560A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1560A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Preferred Billing's Response to Informal Complaint No. 08-S0293512, May 29, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1591A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1591A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1591A1.txt
  • no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Hawaiian Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither 3U nor Hawaiian Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1592A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1592A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1592A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WilTel's Response to Informal Complaint No. IC 08-S0289528, received February 20, 2008. See id. See TNCI's response to Informal Complaint No. IC 08-S0289528, received April
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1607A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1607A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1607A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against BNLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and BNLD may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1608A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1608A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1608A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cordia IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Cordia may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1609A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1609A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1609A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv's Response to Informal Complaint No. 08-S0293329, received May 13, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1610A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1610A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1610A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDS's Response to Informal Complaint No. 08-S0293513, received June 3, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1611A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1611A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1611A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VLD's Response to Informal Complaint No. 08-S0293323, received May 22, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1612A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1612A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1612A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cavalier IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Cavalier may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1615A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1615A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1615A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Clearworld Communication's Response to Informal Complaint No. 08-S293313, received April 29, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1616A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1616A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1616A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Clearworld Communication's Response to Informal Complaint No. 08-S001953, received April 14, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1617A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1617A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1617A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cavalier Telephone IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1618A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1618A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1618A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Zoom-I-Net IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Zoom-I-Net may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1619A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1619A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1619A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against New Century Telecom, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor New Century Telecom, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1620A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1620A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1620A1.txt
  • NCT did not submit a third party verification or letter of agency, as required by our rules. We find that NCT has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that NCT's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss NCT's liability below. Pursuant to Section 64.1170(b) our rules, NCT must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to NCT along with copies of any telephone bills issued from NCT to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1758A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1758A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1758A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NLDS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NLDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1759A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1759A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1759A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against RRLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor RRLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1760A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1760A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1760A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NSBI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NSBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1761A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1761A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1761A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against BNLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1762A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1762A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1762A1.txt
  • is presumed to be clear and convincing evidence of a violation. Therefore, we find that BNLD's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss BNLD's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, BNLD must forward to AT&T, Inc. (AT&T) an amount equal to 150% of all charges paid by the subscriber to BNLD along with copies of any telephone bills issued from BNLD to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1763A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1763A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1763A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against BNLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and BNLD may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1765A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1765A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1765A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ATS's Response to Informal Complaint No. 08-S0293665, received June 13, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1767A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1767A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1767A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and LDC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1768A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1768A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1768A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv's Response to Informal Complaint No. 08-S002075, received July 18, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1769A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1769A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1769A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1770A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1770A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1770A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1771A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1771A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1771A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDA's Response to Informal Complaint No. 08-S0293628, received June18, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this complaint,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1772A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1772A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1772A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and LDC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1773A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1773A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1773A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDMI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and LDMI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1774A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1774A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1774A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). TCNC's Response to Informal Complaint No. 08-S002002, received May 6, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1775A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1775A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1775A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 08-S0293640, received June 11, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1777A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1777A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1777A1.txt
  • Qwest for the time period in question. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Verizon IS GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Qwest nor Verizon may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1778A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1778A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1778A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against BNLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and BNLD may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1779A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1779A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1779A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Zoom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Zoom may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1780A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1780A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1780A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Silv IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1781A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1781A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1781A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NALD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NALD may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1789A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1789A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1789A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 08-S001991, received May 12, 2008 AT&T's Response to Informal Complaint IC 08-S001991, received June 4, 2008. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1790A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1790A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1790A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Birch Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Birch Telecom may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1791A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1791A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1791A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cordia IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1792A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1792A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1792A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CNBI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor CNBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1793A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1793A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1793A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Startec's Response to Informal Complaint No. 08-S0293387, filed May 30, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1794A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1794A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1794A1.txt
  • collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NSBI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the Complainant and neither their authorized carrier nor NSBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. IT IS FURTHER
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1795A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1795A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1795A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against MetTel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Verizon nor MetTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1796A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1796A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1796A1.txt
  • collection against Complainants for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against NLDS ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants' are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither their authorized carrier nor NLDS may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. IT IS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1797A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1797A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1797A1.txt
  • collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NSBI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the Complainant and neither its authorized carrier nor NSBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. IT IS FURTHER
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1798A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1798A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1798A1.txt
  • collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against BNLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the Complainant and neither its authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. IT IS FURTHER
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1799A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1799A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1799A1.txt
  • is presumed to be clear and convincing evidence of a violation. Therefore, we find that NLDS's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss NLDS's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, NLDS must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to NLDS along with copies of any telephone bills issued from NLDS to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1800A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1800A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1800A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC 08-S0289057, filed December 31, 2007. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Notice of Informal Complaint No. IC-08-S0289057 to Main Street Telephone Company from the Deputy Chief, Division, dated January 15, 2008. Main
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1801A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1801A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1801A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NCT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1802A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1802A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1802A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NLDS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NLDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1803A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1803A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1803A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against RRLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor RRLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1804A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1804A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1804A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NLDS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NLDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1805A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1805A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1805A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1806A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1806A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1806A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint Nextel's Response to Informal Complaint No. IC 08-S0292594, received April 17, 2008 Verizon's Response to Informal Complaint IC 08-S0292594, received May 20, 2008. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1807A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1807A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1807A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against ZIN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor ZIN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1808A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1808A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1808A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDS's Response to Informal Complaint No. 08-S0293547, filed June 12, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1809A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1809A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1809A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against RRLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor RRLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1810A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1810A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1810A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Silv IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1811A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1811A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1811A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NetOne's Response to Informal Complaint No. 08-S0291532, filed March 20, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1812A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1812A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1812A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Consumer Telcom's Response to Informal Complaint No. 08-S0293186, filed May 9, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1813A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1813A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1813A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against RRLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor RRLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1827A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1827A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1827A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against First IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and First may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1829A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1829A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1829A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. IC 08-S0293278, received April 23, 2008. Qwest's Response to Informal Complaint No. IC 08-S0293278, received July 2, 2008.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1830A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1830A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1830A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Zoom-I-Net's Response to Informal Complaint No. 08-S0293325, received May 8, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1831A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1831A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1831A1.txt
  • the planned transfer, a letter notification in CC Docket 00-257 that meets the requirements listed in Section 64.1120 (e)(1) of our rules, including proper customer notice. MetTel has failed to file a letter of notification. We find, therefore, that MetTel's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss MetTel's liability below. Pursuant to Section 64.1170(b) our rules, MetTel must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to MetTel along with copies of any telephone bills issued from MetTel to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1832A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1832A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1832A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). United American Technologies's Response to Informal Complaint No. 08-S001998, received May 29, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1834A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1834A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1834A1.txt
  • or to the question of being authorized to ``make changes,'' or both. We find that NLDS did not provide clear and convincing evidence that the person on the call was authorized to make the carrier change. Therefore, we find that NLDS's actions resulted in an unauthorized change in Complainant's telecommunications service and we discuss NLDS's liability below. Pursuant to Section 64.1170(b) our rules, NLDS must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to NLDS. Therefore, AT&T must forward to NLDS150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, NLDS shall provide a refund or credit to
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1835A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1835A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1835A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-183A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-183A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-183A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1848A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1848A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1848A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 08-S0290978, received March 19, 2008. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-184A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-184A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-184A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1853A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1853A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1853A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and AT&T nor IDT may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-185A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-185A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-185A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1868A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1868A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1868A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC 07-F0280397S, filed July 23, 2007. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Notice of Informal Complaint No. IC 07-F0280397S to LDCB from the Deputy Chief, Division, CGB, dated August 2, 2007. LDCB's
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-186A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-186A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-186A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against RRLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and RRLD may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-187A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-187A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-187A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 07-S0284746, received November 16, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-188A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-188A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-188A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 07-S001817, received November 7, 2007. AT&T's response to Informal Complaint No. 07-S001817, received December 3, 2007. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1895A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1895A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1895A1.txt
  • complaint and MCI responded on April 2, 2008. MCI admits that it switched Complainant's service in error. We find that MCI has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that MCI's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss MCI's liability below. Pursuant to Section 64.1170(b) our rules, MCI must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to MCI. Therefore, MCI must forward to Verizon 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1896A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1896A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1896A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). FSN's Response to Informal Complaint No. IC 08-S0291474, received March 31, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-189A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-189A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-189A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CTI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and CTI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-190A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-190A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-190A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Mytel's Response to Informal Complaint No. 07-S0284388, received November 6, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-191A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-191A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-191A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). RRLD's Response to Informal Complaint No. 07-S0283226, received November 7, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-192A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-192A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-192A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv's Response to Informal Complaint No. 07-S0286108, received November 9, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1935A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1935A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1935A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Affinity4's Response to Informal Complaint No. IC 08-S0291530, received May 19, 2008. Verizon's Response to Informal Complaint IC 08-S0291530, received August 15, 2008. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-193A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-193A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-193A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Zoom's Response to Informal Complaint No. 07-S0283676, received October 11, 2007. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-194A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-194A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-194A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against NCTI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NCTI may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-195A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-195A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-195A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI, Inc.'s Response to Informal Complaint No. 07-S0280516, received September 27, 2007. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-196A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-196A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-196A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDCB IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and LDCB may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1976A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1976A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1976A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 08-S0293418, received June 9, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1977A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1977A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1977A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against VZLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor VZLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1978A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1978A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1978A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cordia IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1979A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1979A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1979A1.txt
  • being authorized to ``make changes'', or both. We find that BNLD did not provide clear and convincing evidence that the verifier confirmed that the person on the call was authorized to make the carrier change. Therefore, we find that BNLD' actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss BNLD' liability below. Pursuant to Section 64.1170(b) our rules, BNLD must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to BNLD. Therefore, BNLD must forward to AT&T 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-197A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-197A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-197A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MyTel's Response to Informal Complaint No. 07-S0285702, received December 5, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1980A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1980A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1980A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NLDS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NLDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1981A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1981A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1981A1.txt
  • to the question of being authorized to ``make changes'', or both. We find that NLDS did not provide clear and convincing evidence that the person on the call was authorized to make the carrier change. Therefore, we find that NLDS' actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss NLDS' liability below. Pursuant to Section 64.1170(b) our rules, NLDS must forward to Embarq an amount equal to 150% of all charges paid by the subscriber to NLDS. Therefore, NLDS must forward to Embarq 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Embarq shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1982A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1982A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1982A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDMI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and LDMI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1983A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1983A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1983A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1984A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1984A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1984A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Preferred's Response to Informal Complaint No. 08-S002059, received July 10, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1985A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1985A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1985A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDA's Response to Informal Complaint No. 08-S0293824, received July 30, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-198A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-198A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-198A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CNBI, Inc.'s Response to Informal Complaint No. 07-S0286106, received December 3, 2007. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1991A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1991A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1991A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If any Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1992A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1992A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1992A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDCB's Response to Informal Complaint No. 08-S0293839, filed July 15, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1993A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1993A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1993A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Long Distance Services's Response to Informal Complaint No. 08-S0293655, filed July 2, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-199A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-199A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-199A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Zoom's Response to Informal Complaint No. 07-S001754, received November 1, 2007. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2001A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2001A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2001A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Pioneer's Response to Informal Complaint No. IC 08-S001952, received March 31 , 2008. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2002A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2002A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2002A1.txt
  • of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Cordia Communication ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Cordia Communications may not pursue any collections against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2003A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2003A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2003A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cordia Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2004A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2004A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2004A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If any Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2005A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2005A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2005A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Metropolitan Telecommunications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Verizon nor Metropolitan Telecommunications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2006A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2006A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2006A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDS's Response to Informal Complaint No. 08-S0293578, received June 12, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2007A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2007A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2007A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Consumer's Response to Informal Complaint No. 08-S0293332, filed May 19, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2008A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2008A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2008A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 08-W13708302S, received April 8, 2008 AT&T's Response to Informal Complaint IC 08-W13708302S, received May 21, 2008. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2009A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2009A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2009A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Alliance Group IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon Long Distance nor Alliance Group may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-200A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-200A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-200A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cox IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Cox may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2010A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2010A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2010A1.txt
  • of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Long Distance Consolidated Billing Co. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the LDCB nor the authorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2011A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2011A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2011A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor AT&T, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2012A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2012A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2012A1.txt
  • a separate authorization for intraLATA service in violation of section 64.1120(b) of the Commission's rules. Based on the foregoing, we find that LDCB has failed to produce clear and convincing evidence of valid authorized changes by Complainants. Therefore, we find that LDCB's actions resulted in unauthorized changes in Complainants' telecommunications service, and we discuss LDCB's liability below. Pursuant to Section 64.1170(b) our rules, LDCB must forward to the authorized carriers an amount equal to 150% of all charges paid by the subscriber to LDCB. Therefore, the authorized carriers must forward to LDCB 150% of the amount, along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt of this amount, the authorized carriers
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2013A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2013A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2013A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Nationwide Long Distance Service IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Nationwide Long Distance Service nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2014A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2014A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2014A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. IC 08-S0293654, received July 25, 2008. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2015A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2015A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2015A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. IC 08-S0293542, received June 18, 2008. AT&T Corporation's Response to Informal Complaint No. IC 08-S0293542, received June 23,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-201A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-201A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-201A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 07-S0280644, received September 10, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-202A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-202A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-202A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Primo's Response to Informal Complaint No. 07-S0284920, received October 23, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-203A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-203A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-203A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 07-S0280141, received August 31, 2007. AT&T's Response to Informal Complaint No. 07-S0280141, received September 18, 2007 If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2040A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2040A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2040A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. 08-S0292197, received July 1, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-205A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-205A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-205A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-206A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-206A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-206A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2071A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2071A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2071A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against ISI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and ISI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2072A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2072A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2072A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against BNLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and BNLD may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2073A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2073A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2073A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Americatel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Americatel may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2075A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2075A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2075A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CRC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and CRC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2076A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2076A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2076A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CTI's Response to Informal Complaint No. 08-S0293768, received July 22, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2077A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2077A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2077A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 08-S0293775, received July 25, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-207A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-207A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-207A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-208A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-208A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-208A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ZIN's Response to Informal Complaint No. 07-S001844, filed November 20, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-209A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-209A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-209A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Clear Rate's Response to Informal Complaint No. 07-S0277774, filed June 28, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-210A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-210A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-210A1.txt
  • 2007. ZIN states that the verification company has not produced the recorded verification received from the Complainant. We find that ZIN has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that ZIN's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss ZIN's liability below. Pursuant to Section 64.1170(b) our rules, ZIN must forward to Cox Communications, Inc. (Cox) an amount equal to 150% of all charges paid by the subscriber to ZIN. Therefore, ZIN must forward to Cox 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Cox shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-211A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-211A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-211A1.txt
  • unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Long Distance Consolidated Billing Co. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither LDCB nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-212A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-212A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-212A1.txt
  • against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Virtual Reach IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the Complainant and neither their authorized carrier nor Virtual Reach may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. IT IS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-214A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-214A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-214A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Charter's Response to Informal Complaint No. IC 07-S0280212, received September 6, 2007 AT&T's Response to Informal Complaint IC 07-S0280212, received December 27, 2007. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-215A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-215A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-215A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. IC 07-S0284753, received November 5, 2007 If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2176A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2176A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2176A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against New Century Telephone, LLC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2177A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2177A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2177A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NCT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2178A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2178A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2178A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NLDS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NLDS may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2179A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2179A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2179A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Quasar IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Quasar may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-217A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-217A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-217A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Reduced Rate's Response to Informal Complaint No. 07-S0285591, received December 12, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2180A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2180A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2180A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NSBI's Response to Informal Complaint No. 08-S0293683, received July 10, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2181A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2181A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2181A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NCT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2182A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2182A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2182A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2183A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2183A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2183A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against New Century Telephone, LLC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2184A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2184A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2184A1.txt
  • collection against Complainants for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Silv ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants' are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainant and neither their authorized carrier nor Silv may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. IT IS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2185A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2185A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2185A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Access One's Response to Informal Complaint No. 08-S0293837, filed August 5, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2186A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2186A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2186A1.txt
  • collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Telrite IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the Complainant and neither their authorized carrier nor Telrite may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. IT IS FURTHER
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2187A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2187A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2187A1.txt
  • collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cordia IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the Complainant and neither their authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. IT IS FURTHER
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2188A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2188A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2188A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Premium IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Premium may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2189A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2189A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2189A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against ONETouch IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor ONETouch may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-218A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-218A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-218A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Reduced Rate's Response to Informal Complaint No. 07-S0286610, received January 9, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2191A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2191A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2191A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2192A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2192A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2192A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WilTel's Response to Informal Complaint No. 08-S0293151, received May 2, 2008. Citizen's Response to Informal Complaint No. 08-S0293151, received August 25, 2008. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2193A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2193A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2193A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 08-S001949, received April 8, 2008. AT&T's Response to Informal Complaint No. 08-S001949, received August 13, 2008. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2194A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2194A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2194A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Clear World's Response to Informal Complaint No. 08-S0292193, received April 28, 2008. AT&T's Response to Informal Complaint No. 08-S0292193, received August 13, 2008. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2195A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2195A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2195A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 08-S0293341, received May 14, 2008. Plateau Telecommunications' Response to Informal Complaint No. 08-S0293341, received August 25, 2008. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2196A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2196A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2196A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against ATS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and ATS may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2197A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2197A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2197A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Cavalier's Response to Informal Complaint No. IC 08-S002072, received August 4, 2008. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2198A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2198A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2198A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. IC 08-S0293772, received July 8, 2008. Verizon's Response to Informal Complaint No. IC 08-S0293772, received September 16, 2008.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2199A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2199A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2199A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. IC 08-S0293314, received May 7, 2008. Embarq's Response to Informal Complaint IC 08-S0293314, received July 18, 2008. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-219A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-219A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-219A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv's Response to Informal Complaint No. 07-S0286695, received November 29, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2200A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2200A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2200A1.txt
  • is presumed to be clear and convincing evidence of a violation. Therefore, we find that LDC's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss LDC's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, LDC must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to LDC along with copies of any telephone bills issued from LDC to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2201A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2201A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2201A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Birch telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Birch may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2202A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2202A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2202A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2203A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2203A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2203A1.txt
  • AT&T for the time period in question. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Verizon IS GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and AT&T nor Verizon may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-220A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-220A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-220A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDCB's Response to Informal Complaint No. 07-S0287023, received December 3, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-221A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-221A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-221A1.txt
  • unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Horizon Telecom, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Horizon may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-222A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-222A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-222A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global Tech's Response to Informal Complaint No. IC 07-S0281572, received September 14, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-223A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-223A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-223A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against New Century Telecom, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-224A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-224A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-224A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Winstar Communications, LLC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Winstar may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-225A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-225A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-225A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against New Century Telecom, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-226A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-226A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-226A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Zoom-i-Net Communications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor ZIN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-227A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-227A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-227A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Lines Systems Incorporated IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LSI may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-228A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-228A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-228A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Cavalier's Response to Informal Complaint No. IC 07-S0283103, received October 11, 2007. Verizon's Response to Informal Complaint IC 07-S0283103, received November 16, 2007. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-229A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-229A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-229A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against International Satellite Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor ISC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-230A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-230A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-230A1.txt
  • is presumed to be clear and convincing evidence of a violation. Therefore, we find that Accxx's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Accxx's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, Accxx must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Accxx along with copies of any telephone bills issued from Accxx to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-231A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-231A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-231A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint Communications Company, L.P. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2326A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2326A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2326A1.txt
  • filed on September 18, 2008. Embarq's supplemental response, however, does not address the issue raised by AT&T about which the Division specifically sought further information, and we find that Embarq has failed to provide requested information. Therefore, we find that Embarq's actions resulted in a violation of our carrier change rules, and we discuss Embarq's liability below. Pursuant to Section 64.1170(b) our rules, Embarq must forward to IDT an amount equal to 150% of all charges paid by the subscriber to AT&T along with copies of any telephone bills issued from AT&T to the Complainant. Within ten days of receipt of this amount, IDT shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-232A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-232A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-232A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv's Response to Informal Complaint No. 07-S001894, received December 28, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-233A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-233A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-233A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDCB's Response to Informal Complaint No. 07-S0287767, received December 27, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2343A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2343A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2343A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 08-S0293386, received May 27, 2008. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-234A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-234A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-234A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Long Distance America's Response to Informal Complaint No. 07-S0288175, received January 9, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2353A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2353A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2353A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Network Connection IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Network Connection USA Inc. nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-235A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-235A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-235A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OneLink Communications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-236A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-236A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-236A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDCB's Response to Informal Complaint No. 07-S0286570, received November 16, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-237A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-237A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-237A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2394A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2394A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2394A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CSP IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and CSP may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2395A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2395A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2395A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against VLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor VLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2396A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2396A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2396A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NSB IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NSB may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2397A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2397A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2397A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CRC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and CRC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2398A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2398A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2398A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and LDC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2399A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2399A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2399A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LSI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and LSI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2400A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2400A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2400A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2401A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2401A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2401A1.txt
  • changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint Telecom ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainants' authorized carrier nor Sprint may pursue any collection against Complainants for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2402A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2402A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2402A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against American IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and American may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2403A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2403A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2403A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). TeleDias's Response to Informal Complaint No. 08-S0293685, received July 3, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of their
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2404A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2404A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2404A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). America's Response to Informal Complaint No. 08-S0294103, received August 27, 2008. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081, 1086
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2405A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2405A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2405A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv's Response to Informal Complaint No. 08-S0293863, received August 18, 2008. Ft. Mojave Telecommunications' Response to Informal Complaint No. 08-S0293863, received October 21, 2008. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2406A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2406A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2406A1.txt
  • of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Long Distance Consolidated Billing Co. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the Cordia nor the authorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2407A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2407A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2407A1.txt
  • unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Quasar Telecom, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Quasar may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2408A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2408A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2408A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBA's Response to Informal Complaint No. 08-S0294384, received October 15, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2409A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2409A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2409A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Clear World's Response to Informal Complaint No. 08-S0293696, received July 7, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2410A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2410A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2410A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 08-S002053, received June 30, 2008. Verizon's Response to Informal Complaint No. 08-S002053, received August 26, 2008. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2411A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2411A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2411A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 08-S0291262, received March 7, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2412A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2412A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2412A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2413A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2413A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2413A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2414A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2414A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2414A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDA's Response to Informal Complaint No. IC 08-S002162, filed October 9, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2415A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2415A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2415A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LSI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LSI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2416A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2416A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2416A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against QCC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor QCC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2417A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2417A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2417A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv's Response to Informal Complaint No. 08-S0294079, filed September 3, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2418A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2418A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2418A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ATS's Response to Informal Complaint No. 08-S0294088, filed August 21, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2419A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2419A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2419A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2420A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2420A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2420A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WilTel's Response to Informal Complaint No. 08-S002048, filed July 8, 2008. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2421A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2421A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2421A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Cavalier's Response to Informal Complaint No. 08-S0293977, filed August 28, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-242A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-242A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-242A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDCB's Response to Informal Complaint No. IC 07-S0281342, received August 30, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2431A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2431A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2431A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Startec Global Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Startec Global Communications nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2432A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2432A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2432A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Qwest Communications nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2433A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2433A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2433A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Main Street Telephone Company's Response to Informal Complaint No. IC 08-S002110, received July 31, 2008. If Complainant is unsatisfied with the resolution of its complaint,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2434A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2434A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2434A1.txt
  • is presumed to be clear and convincing evidence of a violation. Therefore, we find that BNLD's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss BNLD's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, BNLD must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to BNLD along with copies of any telephone bills issued from BNLD to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2435A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2435A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2435A1.txt
  • is presumed to be clear and convincing evidence of a violation. Therefore, we find that NLDS's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss NLDS's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, NLDS must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to NLDS along with copies of any telephone bills issued from NLDS to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2436A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2436A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2436A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against QCC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor QCC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-243A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-243A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-243A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VarTec's Response to Informal Complaint No. IC 07-S0283757, received October 16, 2007. AT&T's Response to Informal Complaint No. IC 07-S0283757, received December 3, 2007. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-244A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-244A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-244A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NCT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-245A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-245A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-245A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NSB's Response to Informal Complaint No. 07-S0286512, received December 4, 2007. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-246A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-246A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-246A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBA's Response to Informal Complaint No. 07-S0287269, received January 8, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-247A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-247A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-247A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Preferred Billing's Response to Informal Complaint No. 07-S0281955, received September 4, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-248A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-248A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-248A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Zoom-i-Net IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Zoom-i-Net may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-249A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-249A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-249A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1160. If a Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-250A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-250A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-250A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 07-S0285457, received November 8, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-251A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-251A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-251A1.txt
  • unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Reduced Rate Long Distance, LLC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Reduced Rate Long Distance, LLC nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-252A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-252A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-252A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. IC 07-S280843, received August 29, 2007. Verizon's Response to Informal Complaint IC 07-S0280843, received October 16, 2007. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-253A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-253A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-253A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Primus Telecommunications nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-254A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-254A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-254A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv Communication Inc.'s Response to Informal Complaint No. 07-S001834, received October 30, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-255A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-255A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-255A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Northstar Telecom IS GRANTED IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Northstar may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-256A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-256A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-256A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC 07-S0283500, received October 23, 2006. If a Complainant is unsatisfied with the resolution of this complaint, such
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2579A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2579A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2579A1.txt
  • unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Zoom Communication Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Zoom may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-257A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-257A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-257A1.txt
  • to Sections 1.719 and 64.1150 of our rules, we notified MCI of the complaint and MCI responded on December 11, 2007. MCI states in its response that its representative inadvertently changed Complainant's long distance carrier to AT&T. Therefore, we find that MCI's actions resulted in a violation of our carrier rules, and we discuss MCI's liability below. Pursuant to Section 64.1170(b) our rules, MCI must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to AT&T. Therefore, AT&T must forward to MCI 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, MCI shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2580A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2580A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2580A1.txt
  • changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against NSBI Telecom ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainants' authorized carrier nor NSBI may pursue any collection against Complainants for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2581A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2581A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2581A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AOI's Response to Informal Complaint No. 08-S0294657, received September 16, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2582A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2582A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2582A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). TeleUno's Response to Informal Complaint No. 08-S0294398, received October 15, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2583A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2583A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2583A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Touchtone IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Touchtone may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2584A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2584A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2584A1.txt
  • and Pulse responded on November 13, 2008. While stating that Complainant has bee a customer of Pulse, Pulse, however, did not submit a third party verification or letter of agency, as required by our rules. Therefore, we find that Pulse's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Pulse's liability below. Pursuant to Section 64.1170(b) our rules, Pulse must forward to Startec Global Communications (Startec) an amount equal to 150% of all charges paid by the subscriber to Pulse along with copies of any telephone bills issued from Pulse to the Complainant. Within ten days of receipt of this amount, Startec shall provide a refund or credit to Complainant in the amount of 50% of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2585A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2585A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2585A1.txt
  • is presumed to be clear and convincing evidence of a violation. Therefore, we find that Network's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Network's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, Network must forward to AT&T, Inc. (AT&T) an amount equal to 150% of all charges paid by the subscriber to Network along with copies of any telephone bills issued from Network to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2586A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2586A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2586A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 08-S002061, received July 21, 2008. Verizon's Response to Informal Complaint No. 08-S002061, received November 5, 2008. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2587A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2587A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2587A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Silv IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Silv may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2588A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2588A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2588A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Zoom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Zoom may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-258A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-258A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-258A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against New Century Telecom, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2591A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2591A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2591A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NCTI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NCTI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2592A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2592A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2592A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NCTI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NCTI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2593A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2593A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2593A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cordia IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2594A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2594A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2594A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Lightwave IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Lightwave may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2595A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2595A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2595A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 08-S0294102, received September 23, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2596A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2596A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2596A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDS's Response to Informal Complaint No. 08-S0294371, filed October 15, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2597A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2597A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2597A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Online Savings Response to Informal Complaint No. 08-S0294110, received September 18, 2008. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2598A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2598A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2598A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VoiceNet's Response to Informal Complaint No. 08-S0294077, received September 25, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2599A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2599A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2599A1.txt
  • a separate authorization for intraLATA service in violation of section 64.1120(b) of the Commission's rules. Based on the foregoing, we find that LDCB has failed to produce clear and convincing evidence of valid authorized changes by Complainants. Therefore, we find that LDCB's actions resulted in unauthorized change in Complainant's telecommunications service, and we discuss LDCB's liability below. Pursuant to Section 64.1170(b) our rules, LDCB must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to LDCB along with copies of any telephone bills issued from LDCB to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-259A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-259A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-259A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2600A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2600A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2600A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against ZIN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor ZIN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2601A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2601A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2601A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against ZIN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor ZIN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2602A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2602A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2602A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Cordia's Response to Informal Complaint No. 08-S0294438, received October 31, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2603A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2603A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2603A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cordia IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2604A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2604A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2604A1.txt
  • party verifier failed to confirm that the person on the call was authorized to make the carrier change, as required by our rules. In addition, the verifier failed to confirm the switch of intraLATA service. Therefore, we find that Quasar's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Quasar's liability below. Pursuant to Section 64.1170(b) our rules, Quasar must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Quasar along with copies of any telephone bills issued from Quasar to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2605A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2605A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2605A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2606A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2606A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2606A1.txt
  • collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NSBI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the Complainant and neither their authorized carrier nor NSBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. IT IS FURTHER
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2607A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2607A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2607A1.txt
  • collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cordia IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the Complainant and neither their authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. IT IS FURTHER
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2608A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2608A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2608A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cordia IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Cordia may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2609A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2609A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2609A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-260A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-260A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-260A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Total International Call, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Embarq Communications, Inc. nor Total International Call, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2610A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2610A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2610A1.txt
  • its response and find that Cordia participated in the verification, which is not permitted under our rules. We find that Cordia has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Cordia's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Cordia's liability below. Pursuant to Section 64.1170(b) our rules, Cordia must forward to Verizon and MCI an amount equal to 150% of all charges paid by the subscriber to Cordia along with copies of any telephone bills issued from Cordia to the Complainant. Within ten days of receipt of this amount, Verizon and MCI shall provide a refund or credit to Complainant in the amount of 50%
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2612A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2612A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2612A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against SBA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor SBA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2613A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2613A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2613A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cavalier IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2615A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2615A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2615A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cordia IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Cordia may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2616A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2616A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2616A1.txt
  • verification is presumed to be clear and convincing evidence of a violation. Therefore, we find that BNLD's actions resulted in unauthorized changes in Complainants' telecommunications services providers and we discuss BNLD's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, BNLD must forward to the authorized carriers an amount equal to 150% of all charges paid by the subscriber to BNLD. According to the complaints, BNLD must forward to the authorized carriers the amounts, along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt of this amount, the authorized
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-261A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-261A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-261A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC 07-S001718, received August 29, 2007. MCI's Response to Informal Complaint No. 07-S001718, received October 23, 2007. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2653A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2653A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2653A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDCB Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Long Distance Consolidated Billing Co. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2654A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2654A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2654A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Startec Global Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2655A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2655A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2655A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against New Century IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2656A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2656A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2656A1.txt
  • party verification (TPV), but that New Century is unable to provide the TPV. Consequently, we find that New Century has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that New Century's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss New Century's liability below. Pursuant to Section 64.1170(b) our rules, New Century must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to New Century. Therefore, Verizon must forward to New Century150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, New Century shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2657A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2657A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2657A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2658A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2658A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2658A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Birch ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier not Birch may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2659A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2659A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2659A1.txt
  • Cavailer states that the telephone numbers of the Complainant's was switched due to a Cavalier clerical error. We find that Cavailer has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Cavailer's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Cavailer's liability below. Pursuant to Section 64.1170(b) our rules, Cavailer must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Cavailer along with copies of any telephone bills issued from Cavailer to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2660A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2660A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2660A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against New Century America, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2661A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2661A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2661A1.txt
  • therefore, only confirmed that Complainant wanted to switch part of a service. We find that New Century has failed to produce clear and convincing evidence of a valid authorized carrier change by Complainant. Therefore, we find that New Century's actions did result in an unauthorized change in Complainant's telecommunications service and we discuss New Century's liability below. Pursuant to Section 64.1170(b) our rules, New Century must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to New Century along with copies of any telephone bills issued from New Century to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2679A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2679A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2679A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 08-S0294084, received September 23, 2008. Verizon's Response to Informal Complaint No. 08-S0294084, received November 5, 2008. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2740A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2740A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2740A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Birch Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Birch Telecom may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2741A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2741A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2741A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Online Savings, Inc.'s Response to Informal Complaint No. 08-S0294170, received September 18, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2742A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2742A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2742A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. IC 08-S0294166, received September 12, 2008. Cox Communication's Response to Informal Complaint No. IC 08-S0294166, received November 4,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2743A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2743A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2743A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI, Inc.'s Response to Informal Complaint No. IC 08-S0293794, received July 28, 2008. Verizon's Response to Informal Complaint No. IC 08-S0293794, received November 5, 2008.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2744A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2744A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2744A1.txt
  • is presumed to be clear and convincing evidence of a violation. Therefore, we find that NSBI's actions resulted in an unauthorized change in Complainant telecommunications service provider and we discuss NSBI's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, NSBI must forward to AT&T, Inc. an amount equal to 150% of all charges paid by the subscriber to NSBI. Therefore, NSBI must forward to AT&T, Inc. 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T, Inc. shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2745A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2745A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2745A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Main Street Telephone Company IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Main Street may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2746A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2746A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2746A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Tele Circuit IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Tele Circuit may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2747A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2747A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2747A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Startec IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Startec may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2748A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2748A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2748A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against TeleUno, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither TeleUno, Inc. nor AT&T, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2749A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2749A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2749A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Main Street's Response to Informal Complaint No. 08-S0294097, received August 26, 2008. Embarq Communications Inc.'s Response to Informal Complaint No. 08-S0294097, received December 3, 2008.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2750A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2750A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2750A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Enhanced IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Enhanced may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2751A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2751A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2751A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2752A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2752A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2752A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Consumer Telecom, Inc.'s Response to Informal Complaint No. 08-S002195, received November 12, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2753A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2753A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2753A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Cordia Communications's Response to Informal Complaint No. 08-S0293930, received September 5, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2754A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2754A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2754A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Nationwide Long Distance Service IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Qwest Communications nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2755A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2755A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2755A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WilTel's Response to Informal Complaint No. IC 08-S002170, received October 16, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2756A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2756A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2756A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If either Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2757A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2757A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2757A1.txt
  • for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against New Century Telecom, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the Complainant and neither their authorized carrier nor New Century Telecom, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2758A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2758A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2758A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Clear Choice's Response to Informal Complaint No. IC 08-S002138, received September 9, 2008. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2759A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2759A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2759A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Clear World Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Clear World Communications may not pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2760A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2760A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2760A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NSBI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NSBI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2761A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2761A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2761A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Broadview Network's Response to Informal Complaint No. IC 08-S0294082, received August 26, 2008. Verizon's Response to Informal Complaint No. IC 08-S0294082, received November 5, 2008.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2762A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2762A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2762A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Owtel's Response to Informal Complaint No. IC 08-S0293779, received July 20, 2008 Embarq's Response to Informal Complaint IC 08-S0293779, received October 28, 2008. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2763A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2763A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2763A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Clear Rate's Response to Informal Complaint No. 08-S0293861, filed July 30, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2764A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2764A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2764A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Spectrotel's Response to Informal Complaint No. 08-S0293785, filed July 8, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2765A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2765A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2765A1.txt
  • collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Champion IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the Complainant and neither their authorized carrier nor Champion may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2766A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2766A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2766A1.txt
  • collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Birch IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the Complainant and neither their authorized carrier nor Birch may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2782A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2782A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2782A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor AT&T, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2783A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2783A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2783A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Telco Partners's Response to Informal Complaint No. IC 08-S0294394, received October 6, 2008. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2784A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2784A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2784A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. 08-S0294509, received October 30, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2785A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2785A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2785A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. IC 08-S0293903, received August 15, 2008. Verizon's Response to Informal Complaint IC 08-S0293903, received November 18, 2008. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2786A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2786A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2786A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). U.S. Telecom Long Distance, Inc.'s Response to Informal Complaint No. 08-S0294385, received October 7, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2787A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2787A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2787A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cordia Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Cordia Communications may not pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2788A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2788A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2788A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Convergia, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Convergia, Inc. nor Enhanced Communications Group, LLC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2789A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2789A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2789A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cox IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Cox may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2790A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2790A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2790A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2791A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2791A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2791A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NSBI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NSBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2792A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2792A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2792A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. 08-S0294111, received September 22, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2793A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2793A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2793A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. IC 08-S0294152, received September 23, 2008. Hawaiian Telcom's Response to Informal Complaint No. IC 08-S0294152, received November 7,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2795A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2795A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2795A1.txt
  • unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Century Tel Long Distance, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither NetOne International nor Century Tel Long Distance, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2796A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2796A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2796A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Voicenet Telephone's Response to Informal Complaint No. IC 08-S0293860, received August 18, 2008. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2797A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2797A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2797A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Primo Communications nor AT&T, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2798A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2798A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2798A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. IC 08-S0294546, received November 10, 2008. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2799A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2799A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2799A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. IC 08-S002156, received September 23, 2008. Embarq's Response to Informal Complaint No. IC 08-S002156, received November 13, 2008. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2800A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2800A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2800A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. IC 08-S0294437, received October 15, 2008. Embarq's Response to Informal Complaint No. IC 08-S0294437, received November 18, 2008. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2801A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2801A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2801A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. IC 08-S0293871, received August 18, 2008. Citizen Communication's Response to Informal Complaint No. IC 08-S0293871, received November 13,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2803A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2803A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2803A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Startec Global Communications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-313A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-313A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-313A1.txt
  • Complainant's service was switched as a result of an administration error made by one of its representatives. We find that RCN has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that RCN's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss RCN's liability below. Pursuant to Section 64.1170(b) our rules, RCN must forward to Complainant's authorized carrier an amount equal to 150% of all charges paid by the subscriber to RCN. Therefore, RCN must forward to the authorized carrier 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, the authorized carrier
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-331A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-331A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-331A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Zoom-i-Net Communications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor ZIN may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-332A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-332A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-332A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Line Systems, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LSI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-334A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-334A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-334A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 07-S0282264, received September 15, 2007. AT&T's Response to Informal Complaint No. 07- S0282264, received December 20, 2007 If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-335A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-335A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-335A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-336A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-336A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-336A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Hawaiian IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Hawaiian may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-337A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-337A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-337A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against UAT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor UAT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-338A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-338A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-338A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). UAT's Response to Informal Complaint No. 07-S0286699, filed December 3, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-341A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-341A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-341A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. IC 07-S280843, received September 28, 2007. Verizon's Response to Informal Complaint IC 07-S0280843, received December 11, 2007. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-342A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-342A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-342A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC 07-S0283098, received October 5, 2007. Embarq's Response to Informal Complaint IC 07-S0283098, received December 4, 2007. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-343A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-343A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-343A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-344A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-344A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-344A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Vista International's Response to Informal Complaint No. IC 07-S0283096, received December 21, 2007. AT&T Corporation responded on behalf of Vista International. If Complainant is unsatisfied
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-353A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-353A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-353A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Startec Global Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-354A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-354A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-354A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cavalier Telephone, LLC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-355A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-355A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-355A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against American Telecommunications Systems, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor ATS may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-357A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-357A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-357A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NSBI's Response to Informal Complaint No. 07-S0286926, received January 24, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-358A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-358A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-358A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). TWC's Response to Informal Complaint No. IC 07-S0287383, received January 11, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-359A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-359A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-359A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against American Telecommunications Systems, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor ATS may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-360A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-360A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-360A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-372A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-372A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-372A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Comcast's Response to Informal Complaint No. 07-S001798, received October 16, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-373A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-373A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-373A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Vartec's Response to Informal Complaint No. IC 07-S001807, received October 26, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-374A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-374A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-374A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 07-S001806, received October 19, 2007. Verizon's Response to Informal Complaint No. 07-S001806, received December 14, 2007. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-375A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-375A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-375A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 07-S0285458, received November 29, 2007. Verizon's Response to Informal Complaint No. 07-S0285458, received January 7, 2008. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-376A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-376A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-376A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDCB's Response to Informal Complaint No. 07-S0285280, received October 24, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-381A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-381A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-381A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 07-S0282535, received August 20, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-399A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-399A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-399A1.txt
  • switch domestic part of a long distance service which, as mentioned above, one cannot do. We find that AT&T has failed to produce clear and convincing evidence of a valid authorized carrier change by Complainant. Therefore, we find that AT&T's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss AT&T's liability below. Pursuant to Section 64.1170(b) our rules, AT&T must forward to NECC an amount equal to 150% of all charges paid by the subscriber to AT&T along with copies of any telephone bills issued from AT&T to the Complainant. Within ten days of receipt of this amount, NECC shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-400A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-400A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-400A1.txt
  • not switched until July 19, 2007, when the Complainant contacted the Verizon business office a second time to request Verizon for regional toll service and Verizon Long Distance for long distance service. We find, therefore, that Verizon, caused an unreasonable delay in the execution of the switch of Complainant's services in violation of our carrier change rules. Pursuant to Section 64.1170(g) our rules, Verizon shall reimburse the subscriber for all charges paid by the subscriber to the unauthorized carrier. We have determined that Complainant is entitled to absolution for the charges incurred during the first thirty days after the unreasonable delay occurred and that neither Verizon nor AT&T may pursue any collection against Complainant for those charges. Moreover, any charges imposed
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-411A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-411A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-411A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC 07-S0276098, filed April 2, 2007. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Notice of Informal Complaint No. IC 07-S0276098, to Qwest from the Deputy Chief, Division, CGB, dated May 22, 2007. See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-413A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-413A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-413A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC 07-S0279038, filed June 22, 2007. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Notice of Informal Complaint No. IC 07-S0279038 to Primo from the Deputy Chief, Division, CGB, dated July 3, 2007. Primo's
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-476A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-476A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-476A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither IDT nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-491A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-491A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-491A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint Communications Company, L.P. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-539A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-539A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-539A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-636A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-636A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-636A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Startec Global Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-637A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-637A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-637A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 07-S0284368, received November 7, 2007. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-638A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-638A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-638A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Accxx Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Accxx may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-639A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-639A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-639A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Virtual Reach Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Virtual Reach may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-640A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-640A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-640A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Consumer Telecom's Response to Informal Complaint No. 07-S0285701, received December 12, 2007. See 47 C.F.R. � 64.1120(c)(3)(iii). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-641A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-641A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-641A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Comcast's Response to Informal Complaint No. IC 07-S0286604, received December 20, 2007. Verizon's Response to Informal Complaint IC 07-S0286604, received February 25, 2008. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-642A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-642A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-642A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). OneLink's Response to Informal Complaint No. 07-S0286931, received January 18, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-643A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-643A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-643A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Network Connections USA, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Network Connections may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-644A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-644A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-644A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Consumer Telecom's Response to Informal Complaint No. 07-S0287272, received February 19, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-645A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-645A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-645A1.txt
  • is presumed to be clear and convincing evidence of a violation. Therefore, we find that LDC's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss LDC's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, LDC must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to LDC along with copies of any telephone bills issued from LDC to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-646A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-646A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-646A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BNLD's Response to Informal Complaint No. 07-S0288128, received March 11, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-647A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-647A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-647A1.txt
  • agency (LOA) was signed and processed. Horizon's LOA, however, includes an inducement in violation of our rules. We find that Horizon has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Horizon's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Horizon's liability below. Pursuant to Section 64.1170(b) our rules, Horizon must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Horizon along with copies of any telephone bills issued from Horizon to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-648A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-648A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-648A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Telrite Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Telrite may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-649A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-649A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-649A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Reduced Rate's Response to Informal Complaint No. 07-S0289053, received February 29, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-654A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-654A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-654A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cavalier Telephone IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cavalier Telephone may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-655A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-655A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-655A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CNBI's Response to Informal Complaint No. 08-S0289066, filed February 24, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-656A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-656A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-656A1.txt
  • collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NorthStar IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the Complainant and neither their authorized carrier nor NorthStar may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. IT IS FURTHER
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-657A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-657A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-657A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NSBI's Response to Informal Complaint No. 07-S001911, filed February 7, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-658A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-658A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-658A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against BNLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-659A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-659A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-659A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv's Response to Informal Complaint No. 08-S0289058, received February 5, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-660A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-660A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-660A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). America Net's Response to Informal Complaint No. 08-S001915, filed January 28, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-661A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-661A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-661A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NCT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-662A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-662A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-662A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NCT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NCT may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-663A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-663A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-663A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Comcast's Response to Informal Complaint No. 07-S0287469, received January 25, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-664A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-664A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-664A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). RRLD's Response to Informal Complaint No. 08-S001920, filed February 20, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-665A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-665A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-665A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint Nextel's Response to Informal Complaint No. IC 07-S0285705, received December 13, 2007. AT&T's Response to Informal Complaint IC 07-S0285705, received January 15, 2008. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-666A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-666A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-666A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDCB's Response to Informal Complaint No. 08-S0290191, received February 5, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-667A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-667A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-667A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NCT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-675A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-675A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-675A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-676A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-676A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-676A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). BNLD's Response to Informal Complaint No. 08-S0290878, received March 11, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-677A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-677A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-677A1.txt
  • CSP did not submit a third party verification or letter of agency, as required by our rules. We find that CSP has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that CSP's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss CSP's liability below. Pursuant to Section 64.1170(b) our rules, CSP must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to CSP along with copies of any telephone bills issued from CSP to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-678A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-678A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-678A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Preferred Long Distance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Preferred Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-679A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-679A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-679A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Long Distance Savings's Response to Informal Complaint No. 08-S0291507, received March 5, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-680A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-680A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-680A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Clear World's Response to Informal Complaint No. 07-S001869, received December 28, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-681A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-681A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-681A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv's Response to Informal Complaint No. 08-S001926, received February 7, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-682A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-682A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-682A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv's Response to Informal Complaint No. 08-S001954, received March 17, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-685A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-685A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-685A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CNBI's Response to Informal Complaint No. 07-S0287274, received February 1, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-686A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-686A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-686A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against OneLink Communications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-687A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-687A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-687A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv Communication Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Silv Communication Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-688A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-688A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-688A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NSBI's Response to Informal Complaint No. 08-S0288960, received February 24, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-689A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-689A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-689A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel's Response to Informal Complaint No. IC 08-S0289041, received January 29, 2008 AT&T's Response to Informal Complaint IC 08-S0289041, received March 14, 2008. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-690A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-690A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-690A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cavalier Telephone, LLC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-691A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-691A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-691A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-692A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-692A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-692A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. IC 07-S0287765, received January 23, 2008. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-693A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-693A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-693A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global Communications Response to Informal Complaint No. IC 07-S0287765, received February 8, 2008. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-694A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-694A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-694A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI, Inc.'s Response to Informal Complaint No. IC 07-S001855, received December 11, 2007. AT&T, Inc.'s Response to Informal Complaint IC 07-S001855, received January 24, 2008.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-695A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-695A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-695A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC 07-S0286115, received November 16, 2007. Verizon's Response to Informal Complaint IC 07-S0286115, received January 31, 2008. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-696A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-696A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-696A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-698A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-698A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-698A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). RRLD's Response to Informal Complaint No. 07-S0287769, filed February 8, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-699A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-699A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-699A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NSB IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NSB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-700A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-700A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-700A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-714A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-714A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-714A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Horizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Horizon may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-715A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-715A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-715A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 07-S001836, received November 26, 2007. AT&T's Response to Informal Complaint No. 07-S001836, received January 15, 2008. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-716A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-716A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-716A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). UAT, Inc.'s Response to Informal Complaint No. 08-S0289059, received January 23, 2008. See 47 C.F.R. � 64.1120. See AT&T Corp. v. FCC, 323 F.3d 1081,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-717A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-717A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-717A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDA's Response to Informal Complaint No. 08-S0289529, received January 29, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-718A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-718A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-718A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Cavalier's Response to Informal Complaint No. 07-FS0284965S, received November 16, 2007. Qwest's Response to Informal Complaint No. 07-F0284965S, received December 10, 2007. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-719A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-719A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-719A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv's Response to Informal Complaint No. 08-S0289049, received February 1, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-720A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-720A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-720A1.txt
  • whether a fee will apply to the change in the subscriber's preferred carrier. We find that Main Street has failed to produce clear and convincing evidence of a valid authorized carrier change by Complainant. Therefore, we find that Main Street's actions resulted in an unauthorized change in Complainant's telecommunications service and we discuss Main Street's liability below. Pursuant to Section 64.1170(b) our rules, Main Street must forward to Qwest an amount equal to 150% of all charges paid by the subscriber to Main Street along with copies of any telephone bills issued from Main Street to the Complainant. Within ten days of receipt of this amount, Qwest shall provide a refund or credit to Complainant in the amount of 50% of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-721A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-721A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-721A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Consumer Telecom's Response to Informal Complaint No. 08-S0289201, received February 29, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-722A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-722A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-722A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. IC 08-S0289721, received February 27, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-723A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-723A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-723A1.txt
  • with Cordia's response and find that Cordia's verifier marketed Cordia services, in violation of our rules. We find that Cordia has failed to produce clear and convincing evidence of a valid authorized carrier change by Complainant. Therefore, we find that Cordia's actions resulted in an unauthorized change in Complainant's telecommunications service and we discuss Cordia's liability below. Pursuant to Section 64.1170(b) our rules, Cordia must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Cordia along with copies of any telephone bills issued from Cordia to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-725A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-725A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-725A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against World-Link Solutions IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor World-Link may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-726A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-726A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-726A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NSBI's Response to Informal Complaint No. 08-S0290728, received March 11, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-727A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-727A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-727A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv's Response to Informal Complaint No. 08-S0290729, received February 21, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-728A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-728A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-728A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CNBI's Response to Informal Complaint No. 08-S0290818, received March 11, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-729A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-729A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-729A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NLDS's Response to Informal Complaint No. 08-S0291137, received March 6, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-730A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-730A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-730A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CloseCall America, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor CloseCall may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-731A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-731A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-731A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NSBI's Response to Informal Complaint No. 08-S0290728, received March 11, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-733A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-733A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-733A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Zoom-i-Net Communications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor ZIN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-784A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-784A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-784A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC 07-S001816, filed September 21, 2007. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Notice of Informal Complaint No. IC 07-S001816 to AT&T Corporation from the Deputy Chief, Division, CGB, dated September 28, 2007.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-812A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-812A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-812A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither IDT nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-830A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-830A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-830A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cavalier Global Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-918A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-918A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-918A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against UAT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor UAT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-972A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-972A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-972A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response on behalf of BellSouth to Informal Complaint No. IC 08-S0290197, received February 22, 2008. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-973A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-973A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-973A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Broadwing Communications, LLC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Broadwing Communications, LLC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-976A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-976A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-976A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Primo IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Primo may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-977A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-977A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-977A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Horizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Horizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-978A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-978A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-978A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 08-S0290194, received February 8, 2008 AT&T's Response to Informal Complaint IC 08-S0290194, received March 19, 2008. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-979A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-979A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-979A1.txt
  • against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Line Systems IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the Complainant and neither their authorized carrier nor Line Systems may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. IT IS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-980A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-980A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-980A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CNBI's Response to Informal Complaint No. 08-S0289722, filed March 17, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-981A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-981A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-981A1.txt
  • collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UAT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the Complainant and neither their authorized carrier nor UAT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. IT IS FURTHER
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-982A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-982A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-982A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VLD's Response to Informal Complaint No. 08-S0290727, filed March 11, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-983A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-983A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-983A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). America Net's Response to Informal Complaint No. 08-S001962, received April 4, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-984A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-984A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-984A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv's Response to Informal Complaint No. 08-S001958, received April 7, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-985A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-985A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-985A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VarTec's Response to Informal Complaint No. IC 08-S0288865, received February 13, 2008. AT&T's Response to Informal Complaint IC 08-S0288865, received March 21, 2008. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-986A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-986A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-986A1.txt
  • is presumed to be clear and convincing evidence of a violation. Therefore, we find that Cavalier's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Cavalier's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, Cavalier must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Cavalier along with copies of any telephone bills issued from Cavalier to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-987A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-987A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-987A1.txt
  • unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Business Network Long Distance, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-988A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-988A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-988A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cordia Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-989A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-989A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-989A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Consumer Telecom's Response to Informal Complaint No. 08-S0290877, received February 26, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-990A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-990A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-990A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cordia Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-991A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-991A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-991A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-992A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-992A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-992A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. 08-S0291506, received March 26, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-993A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-993A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-993A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Horizon Telecom, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Horizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-994A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-994A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-994A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against McLeadUSA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor McLeadUSA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-995A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-995A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-995A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 07-S001902, received January 24, 2008. Hawaiian's Response to Informal Complaint No. 07-S001902, received March 24, 2008. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-996A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-996A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-996A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest Communications Corp. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Qwest Communications Corp. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-997A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-997A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-997A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-998A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-998A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-998A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NALD's Response to Informal Complaint No. 08-S0292157, received April 8, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-999A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-999A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-999A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 07-S001889, received November 27, 2007. Verizon's Response to Informal Complaint No. 07-S001889, received March 19, 2008. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1093A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1093A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1093A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC 08-S0294769, filed November 6, 2008. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Notice of Informal Complaint No. IC 08-S0294769 to Mediacom from the Deputy Chief, Division, dated November 20, 2008. See Division Order,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1094A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1094A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1094A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC 08-S0294950, filed December 16, 2008. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Notice of Informal Complaint No. 08-S0294950 to MCI from the Deputy Chief, Division, CGB, dated December 31, 2008. See also
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1097A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1097A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1097A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Silv IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Silv may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1133A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1133A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1133A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SBA's Response to Informal Complaint No. 08-S002117, received August 14, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1134A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1134A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1134A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NCT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1135A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1135A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1135A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against Silv ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants' are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the relevant Complainants and neither their authorized carrier nor Silv may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1136A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1136A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1136A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Telrite Telephone IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Telrite may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1137A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1137A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1137A1.txt
  • find that TCNC's verifier failed to obtain separate authorization for each service, as required by our rules. We find that TCNC has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that TCNC's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss TCNC's liability below. Pursuant to Section 64.1170(b) our rules, TCNC must forward to Embarq an amount equal to 150% of all charges paid by the subscriber to TCNC. Therefore, TCNC must forward to Embarq 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Embarq shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1138A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1138A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1138A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Spectrotel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Spectrotel may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1139A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1139A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1139A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Onelink's Response to Informal Complaint No. IC 08-S0294693, received January 12, 2009 . See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1140A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1140A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1140A1.txt
  • unauthorized changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against QCC Telecom, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainants' authorized carrier nor QCC may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1141A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1141A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1141A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Birch IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Birch may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1142A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1142A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1142A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Hawaiian Telcom's Response to Informal Complaint No. 08-S0294388, received October 13, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1143A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1143A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1143A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cordia IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1144A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1144A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1144A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Advantage's Response to Informal Complaint No. 09-S0294910, received January 21, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1145A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1145A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1145A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Zoom-i-Net Communications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LSI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1146A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1146A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1146A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Zoom-i-Net Communications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor ConnectTo may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1147A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1147A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1147A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against InfoDial Telecom, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor InfoDial may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1148A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1148A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1148A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If any Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1165A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1165A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1165A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Embarq's Response to Informal Complaint No. IC 08-S002160, received November 12, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1166A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1166A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1166A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Embarq's Response to Informal Complaint No. IC 08-S002119, received November 13, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1168A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1168A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1168A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 08-S002267, received January 26, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1169A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1169A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1169A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against BNLDI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and BNLDI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1170A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1170A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1170A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MLDI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and MLDI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1171A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1171A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1171A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CNBI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and CNBI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1172A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1172A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1172A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 09-S0295403, received April 8, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1173A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1173A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1173A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 09-S0295404, received April 20, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1174A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1174A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1174A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 09-S0295416, received May 1, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1175A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1175A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1175A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Consumer's Response to Informal Complaint No. IC 09-S0295232, received March 16, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1176A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1176A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1176A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against ATS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and ATS may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1177A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1177A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1177A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 09-S002278, received March 27, 2009. AT&T, Inc.'s Response to Informal Complaint No. 09-S002278, received May 1, 2009. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1178A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1178A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1178A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Connect's Response to Informal Complaint No. 09-S0295310, received April 22, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1179A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1179A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1179A1.txt
  • that the person on the call wanted to make the carrier change, in violation of our rules. We find that LDS has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that LDS's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss LDS's liability below. Pursuant to Section 64.1170(b) our rules, LDS must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to LDS along with copies of any telephone bills issued from LDS to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1180A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1180A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1180A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 09-S0295359, received April 20, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1181A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1181A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1181A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 09-S002300, received March 6, 2009. AT&T, Inc.'s Response to Informal Complaint No. 09-S002300, received April 30, 2009. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1182A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1182A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1182A1.txt
  • change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Communications Network Billing, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the Communications Network Billing, Inc. nor the authorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1183A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1183A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1183A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If either Complainant is unsatisfied with the resolution of this complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1185A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1185A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1185A1.txt
  • change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Reduced Rate Long Distance ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the Reduced Rate Long Distance nor the authorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1186A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1186A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1186A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. IC 08-S002229, received January 6, 2009. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1187A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1187A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1187A1.txt
  • for the time period in question. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T, Inc. IS GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unreasonable delay occurred and AT&T nor MCI may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1188A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1188A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1188A1.txt
  • the time of the alleged unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Verizon IS GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unreasonable delay occurred and neither Cavalier nor Verizon may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1189A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1189A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1189A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global Crossing Telecommunications, Inc.'s Response to Informal Complaint No. IC 08-S0294925, received January 23, 2009. AT&T, Inc.'s Response to Informal Complaint No. IC 08-S0294925, received
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1190A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1190A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1190A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VarTec Telecom's Response to Informal Complaint No. IC 08-S0294904, received December 30, 2008. Verizon's Response to Informal Complaint No. IC 08-S0294904, received March 27, 2009.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1191A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1191A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1191A1.txt
  • that the third party verifier ``confirm that the person on the call is authorized to make the carrier change.'' We conclude RRLD has failed to produce clear and convincing evidence. Therefore, we find that RRLD's actions did result in an unauthorized change in Complainant's telecommunications service and we discuss LDS's liability below. Accordingly we grant Complainant's complaint. Pursuant to Section 64.1170(b) our rules, RRLD must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to RRLD along with copies of any telephone bills issued from RRLD to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1192A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1192A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1192A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If any Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1194A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1194A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1194A1.txt
  • unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Legent Communications Corporation d/b/a Long Distance Services ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the LDS nor the authorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1196A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1196A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1196A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Consumer Telecom, Inc.'s Response to Informal Complaint No. 08-S0294890, received December 29, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1197A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1197A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1197A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against New Century Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Birch Communications nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1405A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1405A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1405A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MLDI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and MLDI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1406A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1406A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1406A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against VLD, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor VLD may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1407A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1407A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1407A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NLDS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NLDS may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1408A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1408A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1408A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1410A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1410A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1410A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Global Crossing's Response to Informal Complaint No. 09-S0295299, received April 17, 2009. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1411A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1411A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1411A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Cheap2Dial's Response to Informal Complaint No. 09-S002337, received April 20, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1413A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1413A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1413A1.txt
  • is presumed to be clear and convincing evidence of a violation. Therefore, we find that NCT's actions resulted in a violation of the Commission's carrier change rules and we discuss NCT's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, NCT must forward to AT&T, Inc. (AT&T) an amount equal to 150% of all charges paid by the subscriber to NCT along with copies of any telephone bills issued from NCT to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1414A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1414A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1414A1.txt
  • is presumed to be clear and convincing evidence of a violation. Therefore, we find that NALD's actions resulted in a violation of the Commission's carrier change rules and we discuss NALD's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, NALD must forward to AT&T, Inc. (AT&T) an amount equal to 150% of all charges paid by the subscriber to NALD along with copies of any telephone bills issued from NALD to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1462A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1462A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1462A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in CTI carrier). CTI's Response to Informal Complaint No. 09-S0295764, received June 5, 2009. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1464A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1464A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1464A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1465A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1465A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1465A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CNBI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and CNBI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1466A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1466A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1466A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). UCPI's Response to Informal Complaint No. 09-S002389, received May 20, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1467A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1467A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1467A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1468A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1468A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1468A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and LDC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1469A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1469A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1469A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sprint IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1470A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1470A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1470A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Comtel's Response to Informal Complaint No. 09-S0295667, received May 18, 2009. Qwest Communications Inc.'s Response to Informal Complaint No. 09-S0295667, received June 18 2009. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1471A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1471A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1471A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). SCLDI's Response to Informal Complaint No. 09-S0296019, received June 18, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1472A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1472A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1472A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1473A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1473A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1473A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Universal Call Plan, Inc.'s Response to Informal Complaint No. IC 09-S0295780, received May 19, 2009. If Complainant is unsatisfied with the resolution of its complaint,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1475A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1475A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1475A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Long Distance Consolidated Billing's Response to Informal Complaint No. 09-S0295630, received April 28, 2009. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1476A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1476A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1476A1.txt
  • on the call could have been confirming authorization only for incurring charges. The possibility of the person on the call only confirming authorization to incur charges would not meet the specific procedural requirement that the third party verifier ``confirm that the person on the call is authorized to make the carrier change.'' Accordingly we grant Complainant's complaint. Pursuant to Section 64.1170(b) our rules, NLDS must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to NLDS along with copies of any telephone bills issued from NLDS to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1477A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1477A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1477A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. IC 09-S0295163, received February 19, 2009. Hawaiian Telecom's Response to Informal Complaint No. IC 09-S0295163, received June 9,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1478A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1478A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1478A1.txt
  • days is presumed to be clear and convincing evidence of a violation. Therefore, we find that BNLD's actions resulted in a violation of our carrier change rules, and we discuss BNLD's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, BNLD must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to BNLD along with copies of any telephone bills issued from BNLD to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1479A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1479A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1479A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Communications Network Billing, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and that neither AT&T nor CNB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-150A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-150A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-150A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Startec Global Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Startec Global Communications may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-151A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-151A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-151A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. 08-S0294521, received October 30, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-152A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-152A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-152A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. IC 08-S0293864, received August 26, 2008. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-153A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-153A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-153A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Advantage Telecommunications's Response to Informal Complaint No. IC 08-S0294709, received December 24, 2008. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-154A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-154A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-154A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sure Connection's Response to Informal Complaint No. IC 08-S002231, received December 17, 2008. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-155A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-155A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-155A1.txt
  • the call was authorized to change local and intraLATA service, as required by our rules. We find that Clearworld has failed to produce clear and convincing evidence of a valid authorized carrier change by Complainant. Therefore, we find that Clearworld's actions did result in an unauthorized change in Complainant's telecommunications service and we discuss Clearworld's liability below. Pursuant to Section 64.1170(b) our rules, Clearworld must forward to the authorized carrier an amount equal to 150% of all charges paid by the subscriber to Clearworld along with copies of any telephone bills issued from Clearworld to the Complainant. Within ten days of receipt of this amount, the authorized carrier shall provide a refund or credit to Complainant in the amount of 50%
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-156A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-156A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-156A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon Long Distance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Yestel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-157A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-157A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-157A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Comcast nor AT&T, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-158A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-158A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-158A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI, Inc.'s Response to Informal Complaint No. IC 08-S0294559, received December 2, 2008. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-159A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-159A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-159A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI, Inc.'s Response to Informal Complaint No. IC 08-S0294558, received November 24, 2008. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-160A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-160A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-160A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against TeleUno, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor TeleUno may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-161A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-161A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-161A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI, Inc.'s Response to Informal Complaint No. IC 08-S0294190, received October 7, 2008. Verizon's Response to Informal Complaint No. IC 08-S0294370, received December 9, 2008.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-163A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-163A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-163A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI, Inc.'s Response to Informal Complaint No. IC 08-S0294508, received November 10, 2008. Qwest's Response to Informal Complaint No. IC 08-S0294508, received December 12, 2008.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1647A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1647A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1647A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1648A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1648A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1648A1.txt
  • TPV submitted by OneLink with its response and find that the third party verifier failed to confirm that the person on the call was authorized to make the carrier change, as required by our rules. Therefore, we find that OneLink's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss OneLink's liability below. Pursuant to Section 64.1170(b) our rules, OneLink must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to OneLink along with copies of any telephone bills issued from OneLink to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1649A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1649A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1649A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against OneLink IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-164A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-164A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-164A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Call for Less, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Call for Less, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1650A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1650A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1650A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDDI's Response to Informal Complaint No. 09-S002366, received April 22, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1651A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1651A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1651A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against QCC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor QCC may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1652A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1652A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1652A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Verizon may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1654A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1654A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1654A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NCT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1655A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1655A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1655A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UAT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor UAT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1656A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1656A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1656A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Quasar IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Quasar may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1657A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1657A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1657A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Quasar IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Quasar may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1658A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1658A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1658A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MLDI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and MLDI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1659A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1659A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1659A1.txt
  • the call is authorized to make the carrier change.'' Accordingly, we grant Complainant's complaint. We find that NLDS has failed to produce clear and convincing evidence of a valid authorized carrier change by the Complainant. Therefore, we find that NLDS's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss NLDS's liability below. Pursuant to Section 64.1170(b) our rules, NLDS must forward to the AT&T an amount equal to 150% of all charges paid by the subscriber to NLDS along with copies of any telephone bills issued from NLDS to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-165A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-165A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-165A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1660A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1660A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1660A1.txt
  • unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Silv Communication Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Silv Communications Inc. may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1661A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1661A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1661A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Clear Rate IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Clear Rate may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1662A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1662A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1662A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Mainstreet's Response to Informal Complaint No. 09-S002347, received April 21, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1663A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1663A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1663A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cordia IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1664A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1664A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1664A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NLDS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NLDS may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1665A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1665A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1665A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Cheap2Dial's Response to Informal Complaint No. 09-S0296011, received July 9, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1666A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1666A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1666A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Silv IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Silv may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1668A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1668A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1668A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NECC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NECC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1669A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1669A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1669A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against BNLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and BNLD may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-166A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-166A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-166A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against New Century Telecom, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Verizon nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1671A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1671A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1671A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ATS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor ATS may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1672A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1672A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1672A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against UTI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and UTI Communications Inc. may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1676A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1676A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1676A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Sage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Sage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1677A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1677A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1677A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NLDS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NLDS may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1678A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1678A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1678A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ONETouch's Response to Informal Complaint No. 09-S0295272, received March 25, 2009. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1679A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1679A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1679A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Advantage Telecommunications's Response to Informal Complaint No. IC 08-S002233, received June 19, 2009. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-167A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-167A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-167A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VarTec Telecom's Response to Informal Complaint No. IC 08-S002197, received November 12, 2008. AT&T's Response to Informal Complaint IC 08-S002197, received December 18, 2008. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1680A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1680A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1680A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). United American Technologies's Response to Informal Complaint No. IC 08-S002247, received January 8, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1681A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1681A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1681A1.txt
  • on the call could have been confirming authorization only for incurring charges. The possibility of the person on the call only confirming authorization to incur charges would not meet the specific procedural requirement that the third party verifier ``confirm that the person on the call is authorized to make the carrier change.'' Accordingly we grant Complainants' complaints. Pursuant to Section 64.1170(b) our rules, Silv must forward to Qwest an amount equal to 150% of all charges paid by the subscriber to Silv along with copies of any telephone bills issued from Silv to the Complainant. Within ten days of receipt of this amount, Qwest shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1682A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1682A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1682A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cordia Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Cordia nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1683A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1683A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1683A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Startec Global Communications may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1684A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1684A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1684A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier ABA Net, LLC nor AT&T, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1685A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1685A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1685A1.txt
  • on the call could have been confirming authorization only for incurring charges. The possibility of the person on the call only confirming authorization to incur charges would not meet the specific procedural requirement that the third party verifier ``confirm that the person on the call is authorized to make the carrier change.'' Accordingly we grant Complainant's complaint. Pursuant to Section 64.1170(b) our rules, NSB must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to NSB along with copies of any telephone bills issued from NSB to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1686A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1686A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1686A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Startec Global Communications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1687A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1687A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1687A1.txt
  • days is presumed to be clear and convincing evidence of a violation. Therefore, we find that Primus's actions resulted in a violation of our carrier change rules, and we discuss Primus's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, Primus must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Primus along with copies of any telephone bills issued from Primus to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1688A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1688A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1688A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Main Street's Response to Informal Complaint No. IC 09-S002410, received June 22, 2009. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1689A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1689A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1689A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Preferred Long Distance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither PLD nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-168A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-168A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-168A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Business Network Long Distance's Response to Informal Complaint No. IC 08-S00211, received August 5, 2008. Verizon's Response to Informal Complaint No. IC 08-S00211, received September
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1690A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1690A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1690A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Integrated Services Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred ISI nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1691A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1691A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1691A1.txt
  • the call is authorized to make the carrier change.'' Accordingly, we grant Complainant's complaint. We find that NSB has failed to produce clear and convincing evidence of a valid authorized carrier change by the Complainant. Therefore, we find that NSB's actions resulted in a unauthorized change in Complainant's telecommunications service provider and we discuss NSB's liability below. Pursuant to Section 64.1170(b) our rules, NSB must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to NSB along with copies of any telephone bills issued from NSB to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1692A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1692A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1692A1.txt
  • the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Silv Communication, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the Silv nor the authorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1693A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1693A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1693A1.txt
  • the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against United Telecom, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the UTI nor the authorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1698A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1698A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1698A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 09-S002399, received June 15, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1699A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1699A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1699A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in SBA carrier). SBA's Response to Informal Complaint No. 09-S0295785, received June 10, 2009. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-169A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-169A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-169A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI, Inc.'s Response to Informal Complaint No. IC 08-S0294370, received October 22, 2008. Verizon's Response to Informal Complaint No. IC 08-S0294370, received December 9, 2008.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1700A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1700A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1700A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against UAT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor UAT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1701A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1701A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1701A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MSTC's Response to Informal Complaint No. 09-S0296003, received June 23, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1702A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1702A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1702A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against BRW IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and BRW may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1703A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1703A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1703A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 09-S0295818, received May 22, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1705A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1705A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1705A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). KTNT's Response to Informal Complaint No. 09-S0295819, received June 3, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1706A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1706A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1706A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1707A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1707A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1707A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against PLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and PLD may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1708A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1708A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1708A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MSTC's Response to Informal Complaint No. 09-S002417, received June 29, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1710A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1710A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1710A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in Spectrotel carrier). Spectrotel's Response to Informal Complaint No. 09-S0296009, received July 13, 2009. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1711A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1711A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1711A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Comcast IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Comcast may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1713A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1713A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1713A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 09-S0295298, received April 1, 2009. Verizon's Response to Informal Complaint No. 09-S0295298, received June 30, 2009. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1714A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1714A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1714A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CNBI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and CNBI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1715A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1715A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1715A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Silv ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Silv may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1716A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1716A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1716A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 09-S002359, received May 7, 2009. AT&T, Inc.'s Response to Informal Complaint No. 09-S002359, received July 1, 2009. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1887A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1887A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1887A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Credo's Response to Informal Complaint No. IC 09-S0295459, received May 1, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1890A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1890A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1890A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a formal complaint with the Commission
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1892A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1892A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1892A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against American Select IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor American Select may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1893A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1893A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1893A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against MLDI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor MLDI may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1894A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1894A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1894A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1895A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1895A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1895A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cordia IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1896A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1896A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1896A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cordia IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1897A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1897A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1897A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LSI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LSI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1898A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1898A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1898A1.txt
  • does not contain an electronic signature and it also includes an inducement in violation of our rules. We find that FRLD has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that FRLD's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss FRLD's liability below. Pursuant to Section 64.1170(b) our rules, FRLD must forward to AT&T, Inc. (AT&T) an amount equal to 150% of all charges paid by the subscriber to FRLD along with copies of any telephone bills issued from FRLD to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1899A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1899A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1899A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against FRLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor FRLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1900A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1900A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1900A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDMI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LDMI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1901A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1901A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1901A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LSI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LSI may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1902A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1902A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1902A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NSBI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NSBI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1903A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1903A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1903A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1904A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1904A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1904A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cordia IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1905A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1905A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1905A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WilTel's Response to Informal Complaint No. 08-S002048, filed July 8, 2008. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1906A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1906A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1906A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1907A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1907A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1907A1.txt
  • unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Silv Communication Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Silv may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1908A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1908A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1908A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NLDS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NLDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1909A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1909A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1909A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CRC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor CRC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1910A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1910A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1910A1.txt
  • 30-days is presumed to be clear and convincing evidence of a violation. Therefore, we find that LDC's actions resulted in unauthorized changes in Complainants' telecommunications service providers and we discuss LDC's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, LDC must forward to the authorized carriers an amount equal to 150% of all charges paid by the subscriber to LDC. According to the complaints, LDC must forward to the authorized carriers the amounts, along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt of this amount, the authorized
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1911A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1911A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1911A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Consumer's Response to Informal Complaint No. IC 09-S0296012, received July 9, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1912A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1912A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1912A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Silv IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1913A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1913A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1913A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NCT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1914A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1914A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1914A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NCT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1915A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1915A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1915A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Quasar IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Quasar may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1918A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1918A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1918A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against UTI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor UTI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1919A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1919A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1919A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Universal's Response to Informal Complaint No. 09-S0296409, received August 17, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1920A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1920A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1920A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Preferred IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Preferred may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1921A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1921A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1921A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CRC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor CRC may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1923A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1923A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1923A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NCTI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NCTI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1924A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1924A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1924A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint Nextel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1925A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1925A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1925A1.txt
  • states that authorization was received through third party verifications (TPVs). In each case, TeleDias's verifier failed to confirm that the person on the TPV was authorized to make a carrier change, in violation of our rules. Therefore, we find that TeleDias's actions resulted in unauthorized changes in Complainants' telecommunications service providers and we discuss TeleDias's liability below. Pursuant to Section 64.1170(b) our rules, TeleDias must forward to the authorized carriers an amount equal to 150% of all charges paid by the subscriber to TeleDias. According to the complaints, TeleDias must forward to the authorized carriers the amounts, along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt of this amount, the authorized
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1927A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1927A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1927A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Long Distance Mart, Inc.'s Response to Informal Complaint No. IC 09-S002455, received July 9, 2009. If any Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1947A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1947A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1947A1.txt
  • time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Communications Network Billing, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the CNB nor the authorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1948A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1948A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1948A1.txt
  • the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Silv Communication, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the Silv nor the authorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1949A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1949A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1949A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. IC 08-S002239, received January 9, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1950A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1950A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1950A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. IC 09-S002407, received June 17, 2009. Vonage's Response to Informal Complaint No. IC 09-S002407, received August 4, 2009.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1951A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1951A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1951A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. IC 09-S0295805, received June 4, 2009. Verizon's Response to Informal Complaint No. IC 9-S0295805, received August 7, 2009.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1952A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1952A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1952A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. IC 09-S002322, received March 24, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1953A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1953A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1953A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Clear Rate America, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Clear Rate may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1954A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1954A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1954A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Cordia ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Cordia may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1955A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1955A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1955A1.txt
  • the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Silv Communication, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the Silv nor the authorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1956A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1956A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1956A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Cheap2Dial's Response to Informal Complaint No. 09-S002320, received March 23, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1957A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1957A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1957A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDCs IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and LDCs may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2105A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2105A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2105A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. IC 09-S002387, received May 20, 2009. Verizon's Response to Informal Complaint No. IC 09-S002387, received August 7, 2009.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2106A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2106A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2106A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. IC 09-S002486, received August 21, 2009. If Complainant is unsatisfied with the resolution of its complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2107A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2107A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2107A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier Primus Telecommunications nor AT&T, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2108A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2108A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2108A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier Global Crossing Telecommunications nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2110A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2110A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2110A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier Sprint Nextel Corporation nor AT&T, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2112A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2112A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2112A1.txt
  • of the complaint and PNG responded on August 6, 2009. We have reviewed the response submitted by PNG. PNG did not submit a third party verification or letter of agency, as required by our rules. Therefore, we find that PNG's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss PNG's liability below. Pursuant to Section 64.1170(b) our rules, PNG must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to PNG along with copies of any telephone bills issued from PNG to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2114A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2114A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2114A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDC Telecommunications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and that neither AT&T nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2116A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2116A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2116A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor IBN Intertele may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2141A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2141A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2141A1.txt
  • is presumed to be clear and convincing evidence of a violation. Therefore, we find that VoiceNet's actions resulted in a violation of the Commission's carrier change rules and we discuss VoiceNet's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, VoiceNet must forward to FreedomStar Communications (FreedomStar) an amount equal to 150% of all charges paid by the subscriber to VoiceNet along with copies of any telephone bills issued from VoiceNet to the Complainant. Within ten days of receipt of this amount, FreedomStar shall provide a refund or credit to Complainant in the amount of 50% of all
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2142A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2142A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2142A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NSBI's Response to Informal Complaint No. 09-S0296350, received August 6, 2009. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2143A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2143A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2143A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Silv's Response to Informal Complaint No. 09-S0296113, received July 10, 2009. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2306A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2306A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2306A1.txt
  • need a minute of your time to verify and confirm your account information.'' The purpose of the call is to obtain verification and authorization to switch carriers, and not to ``verify and confirm account information.'' Therefore, we find that MLDI's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss MLDI's liability below. Pursuant to Section 64.1170(b) our rules, MLDI must forward to DC Communications an amount equal to 150% of all charges paid by the subscriber to MLDI along with copies of any telephone bills issued from MLDI to the Complainant. Within ten days of receipt of this amount, DC Communications shall provide a refund or credit to Complainant in the amount of 50% of all
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2307A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2307A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2307A1.txt
  • need a moment of your time to verify and confirm your account information.'' The purpose of the call is to obtain verification and authorization to switch carriers, and not to ``verify and confirm account information.'' Therefore, we find that CNBI's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss CNBI's liability below. Pursuant to Section 64.1170(b) our rules, CNBI must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to CNBI along with copies of any telephone bills issued from CNBI to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2308A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2308A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2308A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against TeleUno IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor TeleUno may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2309A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2309A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2309A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against TeleUno IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor TeleUno may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2310A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2310A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2310A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Clearworld IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Clearworld may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2311A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2311A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2311A1.txt
  • NCT with its response. NCT's verifier, failed to convey that long distance service includes international calls. We find that NCT has failed to produce clear and convincing evidence of a valid authorized carrier change by Complainant. Therefore, we find that NCT's actions resulted in an unauthorized change in Complainant's telecommunications service and we discuss NCT's liability below. Pursuant to Section 64.1170(b) our rules, NCT must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to NCT along with copies of any telephone bills issued from NCT to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2312A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2312A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2312A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2313A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2313A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2313A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). FRLD's Response to Informal Complaint No. 09-S0296419, received August 14, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2314A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2314A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2314A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against TeleDias IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor TeleDias may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2315A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2315A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2315A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against TeleDias IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor TeleDias may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2316A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2316A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2316A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Call for Less's Response to Informal Complaint No. 09-S0296410, received August 18, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2317A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2317A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2317A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CNBI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor CNBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2318A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2318A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2318A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LDA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2319A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2319A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2319A1.txt
  • with NCT's response. NCT's verifier, however, failed to convey that long distance service encompasses international calls. We find that NCT has failed to produce clear and convincing evidence of a valid authorized carrier change by Complainant. Therefore, we find that NCT's actions resulted in an unauthorized change in Complainant's telecommunications service and we discuss NCT's liability below. Pursuant to Section 64.1170(b) our rules, NCT must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to NCT along with copies of any telephone bills issued from NCT to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2320A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2320A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2320A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NCT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2321A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2321A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2321A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2322A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2322A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2322A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NCT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2323A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2323A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2323A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NALD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NALD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2324A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2324A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2324A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Comtel's Response to Informal Complaint No. 08-S0294694, received December 10, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2325A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2325A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2325A1.txt
  • and TeleUno responded on September 21, 2008. TeleUno states that it cannot provide the third party verification. We find that TeleUno has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that TeleUno's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss TeleUno's liability below. Pursuant to Section 64.1170(b) our rules, TeleUno must forward to AT&T, Inc. (AT&T) an amount equal to 150% of all charges paid by the subscriber to TeleUno along with copies of any telephone bills issued from TeleUno to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2326A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2326A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2326A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NSBI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NSBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2327A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2327A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2327A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against BNLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2328A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2328A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2328A1.txt
  • a minute of your time to verify and to confirm your account information.'' The purpose of the call is to obtain verification and authorization to switch carriers, and not to ``verify and confirm account information.'' Therefore, we find that NSBI's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss NSBI's liability below. Pursuant to Section 64.1170(b) our rules, NSBI must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to NSBI along with copies of any telephone bills issued from NSBI to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2329A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2329A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2329A1.txt
  • need a minute of your time to verify and confirm your account information.'' The purpose of the call is to obtain verification and authorization to switch carriers, and not to ``verify and confirm account information.'' Therefore, we find that NLDS's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss NLDS's liability below. Pursuant to Section 64.1170(b) our rules, NLDS must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to NLDS along with copies of any telephone bills issued from NLDS to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2330A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2330A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2330A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Silv ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Silv Communications Inc. may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2333A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2333A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2333A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CRCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor CRCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2334A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2334A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2334A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Silv ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Silv Communications Inc. may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2335A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2335A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2335A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Teleuno's Response to Informal Complaint No. 09-S002415, received July 9, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2336A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2336A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2336A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. 09-S002323, received April 9, 2009. AT&T, Inc.'s Response to Informal Complaint No. 09-S002323, received July 1, 2009. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2337A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2337A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2337A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 09-S0295770, received June 15, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2338A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2338A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2338A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Comtel was notified of the complaint because it purchased substantially all of the assets of Vartec in June 2006, out of Chapter 11 bankruptcy. Vartec
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2341A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2341A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2341A1.txt
  • collection against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NET IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred to the Complainant and neither their authorized carrier nor NET may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2342A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2342A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2342A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cordia IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2343A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2343A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2343A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NSBI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NSBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2345A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2345A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2345A1.txt
  • the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Silv Communication, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the Silv nor the authorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2346A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2346A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2346A1.txt
  • have reviewed the TPVs Silv filed with its responses. In each case, the verifier failed to convey that long distance service encompasses all international calls. We conclude that Silv did not provide clear and convincing evidence of valid authorized carrier changes by Complainants. Therefore, Silv violated the Commission's carrier change rules and we discuss Silv's liability below. Pursuant to Section 64.1170(b) our rules, Silv must forward to the authorized carriers an amount equal to 150% of all charges paid by the subscriber to Silv along with copies of any telephone bills issued from Silv to the Complainant. Within ten days of receipt of this amount, the authorized carriers shall provide a refund or credit to Complainant in the amount of 50%
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2347A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2347A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2347A1.txt
  • switch of a customer's authorized carrier - not to verify and confirm one's account information. We find, therefore, that LDAI's TPV included a misleading description of the verification in violation of the Commission's carrier change rules. Therefore, we find that LDAI's actions resulted in an unauthorized change in Complainant's telecommunications service and we discuss LDAI's liability below. Pursuant to Section 64.1170(b) our rules, LDAI must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to LDAI along with copies of any telephone bills issued from LDAI to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2348A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2348A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2348A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Pulse IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Pulse may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2349A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2349A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2349A1.txt
  • unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against TeleDias Communication Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and TeleDias may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2350A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2350A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2350A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. IC 09-S002357, received May 8, 2009. Verizon's Response to Informal Complaint No. IC 09-S002357, received August 7, 2009.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2351A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2351A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2351A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If any Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2352A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2352A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2352A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2353A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2353A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2353A1.txt
  • and authorization of the intent to switch carriers, and not to verify and confirm account information. We find that Silv has failed to produce clear and convincing evidence of a valid authorized carrier change by Complainant. Therefore, we find that Silv's actions resulted in an unauthorized change in Complainant's telecommunications service and we discuss Silv's liability below. Pursuant to Section 64.1170(b) our rules, Silv must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Silv along with copies of any telephone bills issued from Silv to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2354A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2354A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2354A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UAT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor UAT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2355A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2355A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2355A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If any Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2408A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2408A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2408A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cordia Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI, Inc. nor Cordia Communications may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2459A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2459A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2459A1.txt
  • there was a delay in assigning a correct PIC (preferred interexchange carrier) code. We find that this failure by Cox resulted in an unreasonable delay in Complainant's requested switch of services away from AT&T and to Cox. Therefore, we find that Cox's actions were in violation of our carrier change rules, and we discuss Cox's liability below. Pursuant to Section 64.1170(b) our rules, AT&T must forward to Cox an amount equal to 150% of all charges paid by the subscriber to AT&T along with copies of any telephone bills issued from AT&T to the Complainant. Within ten days of receipt of this amount, Cox shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2460A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2460A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2460A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cordia Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Cordia Corporation may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2461A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2461A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2461A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. IC 09-S002345, received April 20, 2009. Verizon's Response to Informal Complaint No. IC 09-S002345, received June 4, 2009.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2550A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2550A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2550A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cordia IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2555A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2555A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2555A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. IC 08-S0294952, received June 8, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-443A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-443A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-443A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Silv Communications may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-444A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-444A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-444A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint Nextel Corporation's Response to Informal Complaint No. IC 08-S0294688, received November 12, 2008. Verizon's Response to Informal Complaint IC 08-S0294688, received January 6, 2009.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-445A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-445A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-445A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI, Inc.'s Response to Informal Complaint No. IC 08-S0294510, received November 13, 2008. Windstream's Response to Informal Complaint IC 08-S0294510, received December 22, 2008. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-446A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-446A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-446A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against New Century Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and that neither Cox Arizona nor Zero Plus Dialing may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-447A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-447A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-447A1.txt
  • verifier, only confirmed that Complainant wanted to switch part of a service--which one cannot do. Silv, therefore did not provide clear and convincing evidence that the person on the recording wanted to change interLATA service. We therefore find that Silv's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Silv's liability below. Pursuant to Section 64.1170(b) our rules, Silv must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Silv along with copies of any telephone bills issued from Silv to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-448A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-448A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-448A1.txt
  • obtain separate authorization for each service sold, as required by our rules. We find that US Telecom has failed to produce clear and convincing evidence of a valid authorized carrier change by Complainant. Therefore, we find that US Telecom's actions did result in an unauthorized change in Complainant's telecommunications service and we discuss US Telecom's liability below. Pursuant to Section 64.1170(b) our rules, US Telecom must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to US Telecom along with copies of any telephone bills issued from US Telecom to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-449A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-449A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-449A1.txt
  • thus, only confirmed that Complainant wanted to switch part of a service--which one cannot do. Silv, therefore did not provide clear and convincing evidence that the person on the recording wanted to change interLATA service. We therefore find that Silv's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Silv's liability below. Pursuant to Section 64.1170(b) our rules, Silv must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Silv along with copies of any telephone bills issued from Silv to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-450A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-450A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-450A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Long Distance America 's Response to Informal Complaint No. 08-S0294646, received November 26, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-451A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-451A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-451A1.txt
  • letter of agency for the 2008 switch of Complainant's phone number, as required by our rules. We find that Cox has failed to produce clear and convincing evidence that Complainant authorized the 2008 carrier change. Therefore, we find that Cox's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Cox's liability below. Pursuant to Section 64.1170(b) our rules, Cox must forward to Pulse Telecom an amount equal to 150% of all charges paid by the subscriber to Cox along with copies of any telephone bills issued from Cox to the Complainant. Within ten days of receipt of this amount, Pulse Telecom shall provide a refund or credit to Complainant in the amount of 50% of all
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-452A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-452A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-452A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Primo Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither WDT nor Primo may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-453A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-453A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-453A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). American Telecommunications Systems, Inc.'s Response to Informal Complaint No. 08-S0294767, received December 24, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-455A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-455A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-455A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Inmark, Inc. d/b/a Preferred Billing's Response to Informal Complaint No. 08-S0294794, received December 17, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-457A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-457A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-457A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. 08-S0294700, received December 4, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-458A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-458A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-458A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Network Service Billing IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and that neither AT&T nor Network Service Billing may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-459A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-459A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-459A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cordia Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and that neither Verizon nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-460A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-460A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-460A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Buggs Island Telephone Cooperative IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and that neither the authorized carrier nor BITC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-462A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-462A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-462A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Communicate Technological Systems, LLC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and USA Datanet nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-463A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-463A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-463A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint communications Company's Response to Informal Complaint No. IC 08-S002133, received August 29, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-464A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-464A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-464A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon Long Distance's Response to Informal Complaint No. IC 08-S0294565, received November 26, 2008. AT&T, Inc.'s Response to Informal Complaint No. IC 08-S0294565, received December
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-465A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-465A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-465A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cavalier Telephone IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-466A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-466A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-466A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-480A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-480A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-480A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-481A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-481A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-481A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Broadview IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Broadview may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-482A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-482A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-482A1.txt
  • changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed by Complainants against LDC Telecom ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainants' authorized carrier nor LDC may pursue any collection against Complainants for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-483A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-483A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-483A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDD's Response to Informal Complaint No. 09-S0295035, received February 4, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-484A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-484A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-484A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Cox's Response to Informal Complaint No. 08-S0295021, received February 9, 2009. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-485A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-485A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-485A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NSBI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NSBI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-486A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-486A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-486A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-487A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-487A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-487A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against PNG IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and PNG may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-495A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-495A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-495A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC 08-S0291565, filed February 6, 2008. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Notice of Informal Complaint No. IC 08-S0291565 to RRLD from the Deputy Chief, Division, CGB, dated February 25, 2008. RRLD's
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-496A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-496A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-496A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC 08-S0291565, filed February 20, 2008. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Notice of Informal Complaint No. IC 08-S0291565 to RRLD from the Deputy Chief, Division, CGB, dated February 29, 2008. RRLD's
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-497A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-497A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-497A1.txt
  • change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Sure Connection LD, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Sure Connection LD, Inc. may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-498A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-498A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-498A1.txt
  • of the unauthorized changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Cordia ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorize carrier nor Cordia may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-499A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-499A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-499A1.txt
  • unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against LDC Telecommunications, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and LDC Telecommunications, Inc. may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-500A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-500A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-500A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-501A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-501A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-501A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Multiline IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Multiline may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-502A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-502A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-502A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and LDC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-503A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-503A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-503A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MetTel's Response to Informal Complaint No. IC 08-S0294556, received November 19, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-504A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-504A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-504A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Silv IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-505A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-505A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-505A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel's Response to Informal Complaint No. 08-S0294698, received January 20, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-506A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-506A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-506A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 08-S0293847, received July 29, 2008. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-507A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-507A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-507A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC 08-S0291730, filed February 25, 2008. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Notice of Informal Complaint No. IC 08-S0291730 to RRLD from the Deputy Chief, Division, CGB, dated March 3, 2008. RRLD's
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-508A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-508A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-508A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Line System IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Line System may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-509A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-509A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-509A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LightWave IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and LightWave may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-510A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-510A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-510A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ESBI's Response to Informal Complaint No. IC 08-S002142, received August 22, 2008. If Complainant is unsatisfied with the resolution of its complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-511A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-511A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-511A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Cheap2Dial's Response to Informal Complaint No. 08-S002171, received October 23, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-512A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-512A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-512A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Broadview IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Broadview may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-513A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-513A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-513A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NSBI Telephone, LLC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NSBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-514A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-514A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-514A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv Telephone, LLC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-515A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-515A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-515A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Network Service Billing Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Network Service Billing Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. IT IS FURTHER
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-516A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-516A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-516A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. The Division Order stated that the complaint alleged a switch of Complainant's service from ``Starvox'' to MetTel. CTI Communications is a wholly-owned subsidiary of Starvox Communications, Inc. Informal Complaint No. IC 08-S0293544, filed May 2, 2008. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-517A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-517A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-517A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC 08-S0291729, filed February 25, 2008. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Notice of Informal Complaint No. IC-08-S0291729 to AT&T Corporation from the Deputy Chief, Division, dated March 3, 2008. AT&T Corporation's Response
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-518A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-518A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-518A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC 08-S02933390, filed April 21, 2008. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Notice of Informal Complaint No. IC 08-S02933390 to AT&T from the Deputy Chief, Division, dated April 24, 2008. AT&T's Response to
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-519A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-519A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-519A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC 08-S0293796, filed June 12, 2008. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Notice of Informal Complaint No. 08-S0293796 to AT&T from the Deputy Chief, Division, CGB, dated June 27, 2008. 47 C.F.R.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-520A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-520A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-520A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC 08-S0294368, filed September 2, 2008. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Notice of Informal Complaint No. IC 08-S0294368 to Main Street Telephone Company from the Deputy Chief, Division, dated September 17, 2008.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-698A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-698A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-698A1.txt
  • the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainants against Network Service Billing, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and Network Service Billing, Inc. nor the unauthorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-699A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-699A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-699A1.txt
  • unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Line System, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Line Systems, Inc. may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-700A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-700A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-700A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against cordial Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Verizon nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-701A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-701A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-701A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Birch Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and that neither AT&T nor Birch may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-702A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-702A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-702A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Zoom-I-Net IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Birch Communications nor Zoom-I-Net may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-703A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-703A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-703A1.txt
  • unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Flat Rate Long Distance, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Flat Rate Long Distance, Inc. nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-704A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-704A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-704A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDC Telecommunications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Verizon nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-705A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-705A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-705A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Advantage Telecommunications Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and that neither the authorized carrier nor ATC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-706A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-706A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-706A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Mediacom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Verizon nor Mediacom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-707A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-707A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-707A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NSBI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NSBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-708A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-708A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-708A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-709A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-709A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-709A1.txt
  • person on the call wanted to make the carrier change, as required by our rules. We find that LDCB has failed to produce clear and convincing evidence of a valid authorized carrier change by Complainant. Therefore, we find that LDCB's actions did result in an unauthorized change in Complainant's telecommunications service and we discuss LDCB's liability below. Pursuant to Section 64.1170(b) our rules, LDCB must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to LDCB along with copies of any telephone bills issued from LDCB to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-710A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-710A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-710A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Legent Communications Corp. d/b/a ong Distance America's Response to Informal Complaint No. 08-S0294770, received December 18, 2008. See 47 C.F.R. � 64.1150(d). If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-711A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-711A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-711A1.txt
  • change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Network Services Billing, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the Network Services Billing, Inc. nor the authorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-712A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-712A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-712A1.txt
  • unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Silv Communications Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the Silv Communications Inc. nor the authorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-713A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-713A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-713A1.txt
  • on the call could have been confirming authorization only for incurring charges. The possibility of the person on the call only confirming authorization to incur charges would not meet the specific procedural requirement that the third party verifier ``confirm that the person on the call is authorized to make the carrier change.'' Accordingly we grant Complainant's complaint. Pursuant to Section 64.1170(b) our rules, NSB must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to NSB along with copies of any telephone bills issued from NSB to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-714A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-714A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-714A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Business Network Long Distance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Business Network Long Distance may not pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-715A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-715A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-715A1.txt
  • on the call could have been confirming authorization only for incurring charges. The possibility of the person on the call only confirming authorization to incur charges would not meet the specific procedural requirement that the third party verifier ``confirm that the person on the call is authorized to make the carrier change.'' Accordingly we grant Complainant's complaint. Pursuant to Section 64.1170(b) our rules, Silv must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Silv along with copies of any telephone bills issued from Silv to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-716A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-716A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-716A1.txt
  • change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Business Network Long Distance ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the Business Network Long Distance nor the authorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-720A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-720A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-720A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If either Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-721A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-721A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-721A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. 08-S0295024, received February 11, 2009. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-722A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-722A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-722A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Touchtone IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Touchtone may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-723A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-723A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-723A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Preferred's Response to Informal Complaint No. 09-S0295127, received February 25, 2009. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-724A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-724A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-724A1.txt
  • unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Cordia Communication Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Cordia may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-725A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-725A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-725A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Zoom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Zoom may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-726A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-726A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-726A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cordia IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Cordia may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-727A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-727A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-727A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Quasar IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Quasar may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-918A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-918A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-918A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Dialtone IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Dialtone may not pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-919A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-919A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-919A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDDI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LDDI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-920A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-920A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-920A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against UCP IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor UCP may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-921A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-921A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-921A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). America Net's Response to Informal Complaint No. 08-S0293835, filed July 29, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-922A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-922A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-922A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). VLD's Response to Informal Complaint No. 09-S002297, received March 6, 2009. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-923A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-923A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-923A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against BNLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and BNLD may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-924A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-924A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-924A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against BNLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and BNLD may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-925A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-925A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-925A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Silv IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Silv may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-926A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-926A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-926A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Silv IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Silv may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-927A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-927A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-927A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Silv IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Silv may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-928A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-928A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-928A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NCT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NCT may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-929A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-929A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-929A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Silv IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Silv may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-932A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-932A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-932A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Silv IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Silv may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-933A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-933A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-933A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and LDC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-934A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-934A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-934A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and MCC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-935A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-935A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-935A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 09-S002278, received January 26, 2009. AT&T, Inc.'s Response to Informal Complaint No. 09-S002278, received February 27, 2009. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-938A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-938A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-938A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NSB IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NSB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-939A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-939A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-939A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Dialtone IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Dialtone may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-940A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-940A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-940A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LSI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and LSI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-941A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-941A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-941A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LSI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and LSI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-942A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-942A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-942A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against BNLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-943A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-943A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-943A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CWC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor CWC may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-944A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-944A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-944A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CWC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor CWC may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-945A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-945A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-945A1.txt
  • the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainants against Network Service Billing, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and Network Service Billing, Inc. nor the unauthorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-946A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-946A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-946A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Silv IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Silv may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-947A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-947A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-947A1.txt
  • the call is authorized to make the carrier change.'' Accordingly, we grant Complainant's complaint. We find that Silv has failed to produce clear and convincing evidence of a valid authorized carrier change by the Complainant. Therefore, we find that Silv's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Silv's liability below. Pursuant to Section 64.1170(b) our rules, Silv must forward to Embarq an amount equal to 150% of all charges paid by the subscriber to Silv. Therefore, Silv must forward to Embarq 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, Embarq shall provide a refund or credit
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-948A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-948A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-948A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CFLI's Response to Informal Complaint No. 09-S0295368, received March 20, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-949A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-949A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-949A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MSTC's Response to Informal Complaint No. 09-S002328, received March 12, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-950A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-950A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-950A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDD's Response to Informal Complaint No. 09-S0295231, received March 11, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-951A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-951A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-951A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Preferred's Response to Informal Complaint No. 09-S0295246, received March 26, 2009. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-952A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-952A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-952A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Silv IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Silv may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-953A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-953A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-953A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sure's Response to Informal Complaint No. 09-S0295495, received April 15, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-954A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-954A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-954A1.txt
  • the call is authorized to make the carrier change.'' Accordingly, we grant Complainant's complaint. We find that NALD has failed to produce clear and convincing evidence of a valid authorized carrier change by the Complainant. Therefore, we find that NALD's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss NALD's liability below. Pursuant to Section 64.1170(b) our rules, NALD must forward to AT&T, Inc. an amount equal to 150% of all charges paid by the subscriber to NALD. Therefore, NALD must forward to AT&T, Inc. 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T, Inc. shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-955A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-955A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-955A1.txt
  • the call is authorized to make the carrier change.'' Accordingly, we grant Complainant's complaint. We find that BNLD has failed to produce clear and convincing evidence of a valid authorized carrier change by the Complainant. Therefore, we find that BNLD's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss BNLD's liability below. Pursuant to Section 64.1170(b) our rules, BNLD must forward to AT&T, Inc. an amount equal to 150% of all charges paid by the subscriber to BNLD. Therefore, BNLD must forward to AT&T, Inc. 150% of the amount, along with copies of any telephone bills issued from the company to the Complainant. Within ten days of receipt of this amount, AT&T, Inc. shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-956A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-956A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-956A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Preferred IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Preferred may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-957A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-957A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-957A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AOI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and AOI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-958A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-958A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-958A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Integrated IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Integrated may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-959A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-959A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-959A1.txt
  • unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Silv Communication Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Silv Communications Inc. may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-960A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-960A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-960A1.txt
  • change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Business Network Long Distance ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Business Network Long Distance may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-961A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-961A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-961A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against BNLD ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and BNLD may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-962A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-962A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-962A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against NSBI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NSBI may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-963A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-963A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-963A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T, Inc. IS GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and AT&T nor BigRedWire.Com, Inc. may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-964A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-964A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-964A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Nationwide Service Long Distance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and that neither Verizon nor Nationwide Service Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-965A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-965A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-965A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against LDS ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier not LDS may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-966A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-966A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-966A1.txt
  • unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Consumer Telecom, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Consumer may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-967A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-967A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-967A1.txt
  • unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Silv Communication, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the Silv nor the authorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-968A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-968A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-968A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Business Network Long Distance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Business Network Long Distance may not pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-969A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-969A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-969A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Primus Telecommunications, Inc.'s Response to Informal Complaint No. IC 08-S0294517, received November 6, 2008. If Complainant is unsatisfied with the resolution of its complaint, Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-970A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-970A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-970A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Power Net Global's Response to Informal Complaint No. IC 08-S0294900, received January 21, 2009. If Complainant is unsatisfied with the resolution of its complaint, Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-971A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-971A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-971A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Line Systems, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and that neither AT&T and Total Call nor Network Service Billing may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-972A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-972A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-972A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. 08-S0294862, received January 8, 2009. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-973A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-973A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-973A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Multiline Long Distance, Inc. GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's AT&T nor Multiline Long Distance, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-974A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-974A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-974A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cavalier Telephone, LLC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and that neither AT&T nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-975A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-975A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-975A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI, Inc.'s Response to Informal Complaint No. IC 08-S0294703, received December 18, 2008. AT&T, Inc.'s Response to Informal Complaint No. IC 08-S0294703, received February 2,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-976A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-976A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-976A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the AT&T nor Silv Communications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-0294180,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-977A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-977A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-977A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against XO Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred nor XO Communications or Access One may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-978A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-978A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-978A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Nationwide Long Distance Service IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred AT&T nor Nationwide Long Distance Service may not pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-979A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-979A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-979A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Credo Long Distance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Qwest nor Credo Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-980A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-980A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-980A1.txt
  • change against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and that neither AT&T nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-981A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-981A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-981A1.txt
  • change against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and AT&T nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-982A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-982A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-982A1.txt
  • Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CenturyTel Solutions, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and that neither MCI nor CenturyTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-983A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-983A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-983A1.txt
  • change against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Total nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-984A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-984A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-984A1.txt
  • change against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Sprint nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-985A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-985A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-985A1.txt
  • the call was authorized to make the carrier change, as required by our rules. We find that NECC has failed to produce clear and convincing evidence of a valid authorized carrier change by Complainant. Therefore, we find that NECC's actions did result in an unauthorized change in Complainant's telecommunications service and we discuss NECC's liability below. 5. Pursuant to Section 64.1170(b) our rules, NECC must forward to ABA Net an amount equal to 150% of all charges paid by the subscriber to NECC along with copies of any telephone bills issued from NECC to the Complainant. Within ten days of receipt of this amount, ABA Net shall provide a refund or credit to Complainant in the amount of 50% of all
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-986A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-986A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-986A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. IC 08-S0294418, received October 29, 2008. Alaska Communications Systems's Response to Informal Complaint No. IC 08-S0294418, received March
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-987A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-987A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-987A1.txt
  • on the call could have been confirming authorization only for incurring charges. The possibility of the person on the call only confirming authorization to incur charges would not meet the specific procedural requirement that the third party verifier ``confirm that the person on the call is authorized to make the carrier change.'' Accordingly we grant Complainants' complaints. Pursuant to Section 64.1170(b) our rules, NLDS must forward to the authorized carriers an amount equal to 150% of all charges paid by the subscribers to NLDS along with copies of any telephone bills issued from NLDS to the Complainants. Within ten days of receipt of this amount, the authorized carriers provide a refund or credit to Complainants in the amount of 50% of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1153A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1153A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1153A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Birch Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Birch nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1154A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1154A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1154A1.txt
  • state that a carrier's sales representative must drop off the call once connection between the customer and the verifier has been established. LSI's sales agent, however, remained on the call and participated in the verification. Therefore, we find that LSI's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss LSI's liability below. Pursuant to Section 64.1170(b) our rules, LSI must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to LSI along with copies of any telephone bills issued from LSI to the Complainant. Within ten days of receipt of this amount, LSI shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1155A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1155A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1155A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Line Systems, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier Line Systems, Inc. nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1156A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1156A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1156A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Preferred Long Distance, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither PLDI nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1158A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1158A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1158A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Nationwide Long Distance Service IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor NLDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1159A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1159A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1159A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Multiline Long Distance, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MLD nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1160A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1160A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1160A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Network Service Billing Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor NSBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1199A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1199A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1199A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against UTI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and UTI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1200A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1200A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1200A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against United Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor United Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1201A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1201A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1201A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CNBI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor CNBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1202A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1202A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1202A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NSBI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NSBI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1203A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1203A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1203A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 10-S002751, received May 27, 2010. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1204A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1204A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1204A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against OneLink IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1205A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1205A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1205A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 10-S0297659, received April 30, 2010. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1206A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1206A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1206A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1207A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1207A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1207A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Preferred Billing IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Preferred Billing may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1208A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1208A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1208A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 10-S0297534, received March 18, 2010. Qwest's Response to Informal Complaint No. 10-S0297534, received April 6, 2010. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1209A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1209A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1209A1.txt
  • it is unable to provide the TPV, as required by our rules. We find that CBS did not provide clear and convincing evidence that the person on the call was authorized to make the carrier change. Therefore, we find that CBS's actions resulted in unauthorized changes in Complainant telecommunications service provider and we discuss CBS's liability below. Pursuant to Section 64.1170(b) our rules, CBS must forward to Sprint an amount equal to 150% of all charges paid by the subscriber to CBS along with copies of any telephone bills issued from CBS to the Complainant. Within ten days of receipt of this amount, Sprint shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1210A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1210A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1210A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Main Street's Response to Informal Complaint No. 10-S0297602, received March 25, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1211A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1211A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1211A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against PNG IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and PNG may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1212A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1212A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1212A1.txt
  • the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Telecom Management, Inc. d/b/a Pioneer Telephone ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Pioneer may pursue any collections against Complainants for those charges. 8. IT IS FURTHERED ORDERED that this Order is effective upon release FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1213A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1213A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1213A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against TeleDias IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor TeleDias may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1214A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1214A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1214A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Startec IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1215A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1215A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1215A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 10-S0297443, received February 18, 2010. Verizon's Response to Informal Complaint No. 10-S0297443, received April 22, 2010. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1216A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1216A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1216A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Preferred IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Preferred nor their authorized carrier may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1217A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1217A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1217A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). FRLD's Response to Informal Complaint No. 10-S002738, received April 20, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1218A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1218A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1218A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 09-S0297075, received December 2, 2009. TDS Telephone & Telegraph Co.'s Response to Informal Complaint No. 09-S0297075, received April 21,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1219A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1219A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1219A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Startec IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1220A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1220A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1220A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against BNLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and BNLD may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1221A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1221A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1221A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Clear Rate IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Clear Rate may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1222A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1222A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1222A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against LDS ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and LDS may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1382A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1382A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1382A1.txt
  • at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MCI nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1383A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1383A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1383A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). FSN's Response to Informal Complaint No. 09-S0297552, received March 25, 2010. See 47 C.F.R. � 64.1120(c)(2). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1384A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1384A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1384A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 10-S0297382, received February 3, 2010. AT&T's Response to Informal Complaint No. 10-S0297382, received April 12, 2010. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1385A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1385A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1385A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. 10-S0297882, received May 21, 2010. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1386A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1386A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1386A1.txt
  • unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against MLD Communication, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the MLD nor the authorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1387A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1387A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1387A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDAI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and LDAI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1388A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1388A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1388A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CRC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and CRC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1389A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1389A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1389A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Silv IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Silv may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1390A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1390A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1390A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Birch IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Birch may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1391A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1391A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1391A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 10-S002721, received April 7, 2010. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1392A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1392A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1392A1.txt
  • unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against UTI Communication, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the UTI nor the authorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1393A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1393A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1393A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against NSBI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NSBI may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1394A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1394A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1394A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MLDI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and MLDI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1395A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1395A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1395A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor their authorized carrier may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1396A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1396A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1396A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NALD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NALD may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1397A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1397A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1397A1.txt
  • of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against TeleUno International ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the TeleUno International nor the authorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1399A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1399A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1399A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against NSBI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NSBI may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1400A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1400A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1400A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDC Telecommunications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and that neither LDC Telecommunications, Inc. nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1404A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1404A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1404A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Clear Rate Communications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Clear Rate may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1405A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1405A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1405A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against MLDI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MLDI nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1406A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1406A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1406A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LaurenTel. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and that neither LaurenTel nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1407A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1407A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1407A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. 10-S0297642, received April 29, 2009. AT&T Illinois's Response to Informal Complaint No. 10-S0297642, received June 10, 2010. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1409A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1409A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1409A1.txt
  • of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Preferred Billing ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Preferred Billing may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1411A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1411A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1411A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against NSBI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NSBI may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1412A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1412A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1412A1.txt
  • emphasized in the Fourth Report and Order, ``any description of the carrier change transaction...shall not be misleading.'' We find that NSBI has failed to produce clear and convincing evidence that Complainants authorized a carrier changes. Therefore, we find that NSBI's actions resulted in an unauthorized change in Complainants' telecommunications service providers and we discuss NSBI's liability below. Pursuant to Section 64.1170(b) our rules, NSB must forward to the authorized carriers an amount equal to 150% of all charges paid by the subscribers to NSB. NSB must forward to the authorized carriers the amounts, along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt of this amount, the authorized carriers shall provide a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1413A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1413A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1413A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NALD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T, Inc. nor NALD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1414A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1414A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1414A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NALD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T, Inc. nor NALD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1415A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1415A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1415A1.txt
  • carriers at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against TeleUno ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized changes occurred and TeleUno International nor the authorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1416A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1416A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1416A1.txt
  • time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Multiline Long Distance, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the MLDI nor the authorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1419A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1419A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1419A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against National Access Long Distance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither NALD nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1420A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1420A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1420A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Network Service Billing IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither NSB nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1421A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1421A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1421A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Line Systems, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and that neither LSI nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1422A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1422A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1422A1.txt
  • no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Illinois IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and that neither AT&T, Inc. nor Unitel Communications Group, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1424A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1424A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1424A1.txt
  • days is presumed to be clear and convincing evidence of a violation. Therefore, we find that LDC's actions resulted in a violation of our carrier change rules, and we discuss LDC's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, LDC must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to AT&T along with copies of any telephone bills issued from LDC to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1425A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1425A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1425A1.txt
  • at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1427A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1427A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1427A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). GTL's Response to Informal Complaint No. 09-S0296046, received July 10, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1428A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1428A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1428A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Main Street's Response to Informal Complaint No. 09-S0296428, received August 31, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1429A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1429A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1429A1.txt
  • on the call wa authorized to make a carrier change, as required by our rules. We find that TeleUno has failed to produce clear and convincing evidence of a valid authorized carrier change by Complainant. Therefore, we find that TeleUno's actions did result in an unauthorized change in Complainant's telecommunications service and we discuss TeleUno's liability below. Pursuant to Section 64.1170(b) our rules, TeleUno must forward to AT&T, Inc. (AT&T) an amount equal to 150% of all charges paid by the subscriber to TeleUno along with copies of any telephone bills issued from TeleUno to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1430A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1430A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1430A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CRC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and CRC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1431A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1431A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1431A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Startec IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1432A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1432A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1432A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against MLDI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor MLDI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1433A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1433A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1433A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LSI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Line Systems Inc. may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1434A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1434A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1434A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UTI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor UTI may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-158A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-158A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-158A1.txt
  • Order, ``any description of the carrier change transaction...shall not be misleading'' and verifiers should convey explicitly that ``the consumers will have authorized a carrier change, and not, for instance, an upgrade in existing service (emphasis added).'' We find that Consumer Telcom's actions were in violation of our carrier change rules, and we discuss Consumer Telcom's liability below. Pursuant to Section 64.1170(b) our rules, Consumer Telcom must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Consumer Telcom along with copies of any telephone bills issued from Consumer Telcom to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-159A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-159A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-159A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Advantage IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-160A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-160A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-160A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against OneLink IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1613A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1613A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1613A1.txt
  • unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against UTI Communication, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the UTI nor the authorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1614A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1614A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1614A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against TeleUno IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor TeleUno may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1615A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1615A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1615A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If either Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1616A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1616A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1616A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. MCI and Verizon merged in 2006, but MCI is a separate entity. See Appendix A. If either Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1617A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1617A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1617A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against SelecTel ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and SelecTel may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1618A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1618A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1618A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Main Street's Response to Informal Complaint No. 10-S0297765, received April 16, 2010. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1619A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1619A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1619A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NCT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-161A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-161A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-161A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Airnex's Response to Informal Complaint No. 09-S0295993, received July 13, 2009. AT&T, Inc.'s Response to Informal Complaint No. 09-S0295993, received November 19, 2009. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1620A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1620A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1620A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1621A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1621A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1621A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against TeleUno IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor TeleUno may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1622A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1622A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1622A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and LDC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1623A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1623A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1623A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 10-S0297479, received January 28, 2010. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1624A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1624A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1624A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1625A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1625A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1625A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDAI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LDAI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1626A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1626A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1626A1.txt
  • at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Windstream IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor Windstream may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1627A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1627A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1627A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against UTI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and UTI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1628A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1628A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1628A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 10-S0297852, received May 7, 2010. Level 3's Response to Informal Complaint No. 10-S0297852, received July 23, 2010. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-162A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-162A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-162A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Primus's Response to Informal Complaint No. 09-S0296241, received August 3, 2009. AT&T, Inc.'s Response to Informal Complaint No. 09-S0296241, received November 19, 2009. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1632A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1632A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1632A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response on behalf of MCI to Informal Complaint No. 10-S0297633, received April 22, 2010. MCI and Verizon merged in 2006, but MCI is a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1633A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1633A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1633A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response on behalf of MCI to Informal Complaint No. 09-S0297177, received December 30, 2009. MCI and Verizon merged in 2006, but MCI is a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1636A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1636A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1636A1.txt
  • at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Verizon Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1637A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1637A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1637A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Preferred Long Distance, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither PLDI nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1638A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1638A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1638A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Qwest nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1639A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1639A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1639A1.txt
  • have reviewed the response submitted by Multiline. Multiline states that a third party verification (TPV) was submitted with its response. There was not, however, a TPV filed with the response, as required by our rules. Therefore, we find that Multiline's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Multiline's liability below. Pursuant to Section 64.1170(b) our rules, Multiline must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Multiline along with copies of any telephone bills issued from Multiline to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-163A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-163A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-163A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Consumer Telcom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Consumer Telcom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1640A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1640A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1640A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WilTel Communications's Response to Informal Complaint No. IC 09-S0297283, received February 2, 2010. AT&T's Response to Informal Complaint No. IC 09-S0297283, received April 8, 2010.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-165A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-165A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-165A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against MLDI Long Distance, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MLDI nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-166A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-166A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-166A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NSBI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NSBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-167A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-167A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-167A1.txt
  • rather than merely verifying numbers associated with a business or residence, or for what purpose the numbers are used. As we emphasized in the Fourth Report and Order, ``any description of the carrier change transaction...shall not be misleading.'' We find that NSBI's actions were in violation of our carrier change rules, and we discuss NSBI's liability below. Pursuant to Section 64.1170(b) our rules, NCT must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to NCT along with copies of any telephone bills issued from NCT to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-168A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-168A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-168A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Preferred Billing IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Preferred Billing nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-169A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-169A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-169A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither LDA nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-170A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-170A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-170A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither LDA nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-171A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-171A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-171A1.txt
  • of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Online Savings ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Online Savings may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-172A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-172A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-172A1.txt
  • of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Preferred Billing ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Preferred Billing may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-173A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-173A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-173A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against LDS ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and LDS may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-174A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-174A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-174A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CSP IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor CSP may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-175A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-175A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-175A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against BNLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-176A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-176A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-176A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against ATS ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and ATS may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-177A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-177A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-177A1.txt
  • Sprint for the time period in question. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cox IS GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Sprint nor Cox may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-178A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-178A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-178A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and LDS may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-179A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-179A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-179A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Preferred IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Preferred may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-180A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-180A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-180A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NLDS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NLDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1817A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1817A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1817A1.txt
  • unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against United Telecom Inc., ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the UTI nor the authorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-181A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-181A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-181A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NALD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NALD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1820A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1820A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1820A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Birch IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Birch may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-182A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-182A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-182A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against PLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor PLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-183A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-183A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-183A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against BNLD ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and BNLD may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-184A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-184A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-184A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NLDS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NLDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1851A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1851A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1851A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Silv Communication Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1852A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1852A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1852A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against America Net LLC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor ANL may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1853A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1853A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1853A1.txt
  • to an office error, the Complainant's Primary Interexchange Carrier (PIC) was inadvertently changed from Sprint to Cox. We find that Cox has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that Cox's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Cox's liability below. Pursuant to Section 64.1170(b) our rules, Cox must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Cox along with copies of any telephone bills issued from Cox to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1854A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1854A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1854A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Network Service Billing Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither NSBI nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1855A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1855A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1855A1.txt
  • at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Verizon Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1856A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1856A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1856A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. 10-S0297737, received May 7, 2010. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1857A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1857A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1857A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDD's Response to Informal Complaint No. 09-S002631, received December 3, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1858A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1858A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1858A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CDL's Response to Informal Complaint No. 09-S0296249, received July 29, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-185A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-185A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-185A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1864A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1864A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1864A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NALD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NALD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1865A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1865A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1865A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NLDS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NLDS may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1866A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1866A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1866A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NSBI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NSBI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1867A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1867A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1867A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Preferred IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Preferred may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1868A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1868A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1868A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NetOne IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NetOne may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1869A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1869A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1869A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against TeleUno IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor TeleUno may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-186A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-186A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-186A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LSI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and LSI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1870A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1870A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1870A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Comcast IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Comcast may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1871A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1871A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1871A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against UTI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and UTI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1872A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1872A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1872A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1873A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1873A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1873A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ACN's Response to Informal Complaint No. IC 10-S0297646, received April 8, 2010. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1874A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1874A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1874A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 09-S0296761, received October 9, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1875A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1875A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1875A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 10-S002750, received May 24, 2010. Verizon's Response to Informal Complaint No. 10-S002750, received July 23, 2010. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-188A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-188A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-188A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. IC 09-S0296039, received July 21, 2009. Verizon's Response to Informal Complaint No. IC 09-S0296039, received December 4, 2009.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-189A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-189A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-189A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CRCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor CRCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-190A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-190A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-190A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. IC 09-S0296245, received August 12, 2009. Verizon is the local exchange carrier. If Complainant is unsatisfied with the resolution
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-191A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-191A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-191A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. IC 09-S002546, received October 15, 2009. Comcast's Response to Informal Complaint No. IC 9-S002546, received December 4, 2009.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-192A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-192A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-192A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and LDS may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-193A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-193A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-193A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LDCB's Response to Informal Complaint No. 08-S0294398, received March 20, 2009. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-194A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-194A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-194A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Quasar IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Quasar may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2076A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2076A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2076A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2077A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2077A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2077A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and MLD may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2078A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2078A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2078A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Comcast IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Comcast nor their authorized carrier may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2079A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2079A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2079A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Advantage's Response to Informal Complaint No. IC 10-S02684415, received July 30, 2010. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2081A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2081A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2081A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against United Telecom Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor United may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2083A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2083A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2083A1.txt
  • emphasized in the Fourth Report and Order, ``any description of the carrier change transaction ... shall not be misleading.'' We find that America's actions were in violation of our carrier change rules, and we discuss America's liability below. We find that America's actions were in violation of our carrier change rules, and we discuss America's liability below. Pursuant to Section 64.1170(b) our rules, America must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to America along with copies of any telephone bills issued from America. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid by Complainant to
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2084A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2084A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2084A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Pulse Telecom, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and that neither Verizon nor Pulse may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2085A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2085A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2085A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Communications Network Billing Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither CBNI nor AT&T may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2086A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2086A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2086A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Main Street's Response to Informal Complaint No. 10-S002784, received June 21, 2010. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2087A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2087A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2087A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. IC 09-S0297028, received November 17, 2009. Verizon's Response to Informal Complaint No. IC 09-S0297028, received April 7, 2010.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2288A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2288A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2288A1.txt
  • does not contain a listing of the telephone numbers to be switched, as required by our rules. We find that BullsEye has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that BullsEye's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss BullsEye's liability below. Pursuant to Section 64.1170(b) our rules, BullsEye must forward to AT&T, Inc. (AT&T) and Granite Telecom (Granite) an amount equal to 150% of all charges paid by the subscriber to BullsEye along with copies of any telephone bills issued from BullsEye to the Complainant. Within ten days of receipt of this amount, AT&T and Granite shall provide a refund or credit to Complainant in
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2392A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2392A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2392A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). United American Technology's Response to Informal Complaint No. 09-S0297726, received May 25, 2010. AT&T's Response to Informal Complaint No. 09-S0297726, received October 7, 2010. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2395A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2395A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2395A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Comcast IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Comcast may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2396A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2396A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2396A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Silv Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither TDS nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2397A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2397A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2397A1.txt
  • time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Clear Rate Communications, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the CRCI nor the authorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2398A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2398A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2398A1.txt
  • at the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Clearworld Communication ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the Clearworld nor the authorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2399A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2399A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2399A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Advantage Telecommunications Corporation's Response to Informal Complaint No. 10-S002993, received September 17, 2010. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2401A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2401A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2401A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Lauren Tel's Response to Informal Complaint No. 10-S002766, received June 7, 2010. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2402A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2402A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2402A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel Telecommunications, Inc.'s Response to Informal Complaint No. IC 09-S0296732, received September 18, 2009. On August 30, 2010, Excel Telecommunications was transferred to Matrix Telecom,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2404A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2404A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2404A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Clear World Communications ISGRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier neither Verizon nor CWC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-301A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-301A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-301A1.txt
  • the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Silv Communications, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the Silv nor the authorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-302A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-302A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-302A1.txt
  • Fourth Report and Order, ``any description of the carrier change transaction . . . shall not be misleading.'' We find that Silv's actions were in violation of our carrier change rules, and we discuss Silv's liability below. We find that Silv's actions resulted in unauthorized changes in Complainants' telecommunications service providers and we discuss Silv's liability below. Pursuant to Section 64.1170(b) our rules, Silv must forward to the authorized carriers an amount equal to 150% of all charges paid by the subscriber to Silv along with copies of any telephone bills issued from Silv to the Complainants. Within ten days of receipt of this amount, the authorized carriers shall provide a refund or credit to Complainants in the amount of 50%
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-320A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-320A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-320A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against SBA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor SBA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-321A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-321A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-321A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NSBI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NSBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-322A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-322A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-322A1.txt
  • emphasized in the Fourth Report and Order, ``any description of the carrier change transaction...shall not be misleading.'' We find that NALD has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that NALD's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss NALD's liability below. Pursuant to Section 64.1170(b) our rules, NALD must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to NALD along with copies of any telephone bills issued from NALD to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-323A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-323A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-323A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NALD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NALD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-324A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-324A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-324A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CNBI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor CNBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-325A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-325A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-325A1.txt
  • information.'' However, the purpose of a TPV recording is to verify a subscriber's intent to change their preferred carrier. As we emphasized in the Fourth Report and Order, ``any description of the carrier change transaction...shall not be misleading.'' We find that ISI actions were in violation of our carrier change rules, and we discuss ISI's liability below. Pursuant to Section 64.1170(b) our rules, ISI must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to ISI along with copies of any telephone bills issued from ISI to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-326A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-326A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-326A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-327A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-327A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-327A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against BNLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-328A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-328A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-328A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against MLDI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor MLDI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-329A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-329A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-329A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against ISI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor ISI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-330A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-330A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-330A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LDA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-331A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-331A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-331A1.txt
  • information.'' However, the purpose of a TPV recording is to verify a subscriber's intent to change their preferred carrier. As we emphasized in the Fourth Report and Order, ``any description of the carrier change transaction...shall not be misleading.'' We find that BNLD actions were in violation of our carrier change rules, and we discuss BNLD's liability below. Pursuant to Section 64.1170(b) our rules, BNLD must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to BNLD along with copies of any telephone bills issued from BNLD to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-332A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-332A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-332A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against BNLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-333A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-333A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-333A1.txt
  • information.'' However, the purpose of a TPV recording is to verify a subscriber's intent to change their preferred carrier. As we emphasized in the Fourth Report and Order, ``any description of the carrier change transaction...shall not be misleading.'' We find that LDCB actions were in violation of our carrier change rules, and we discuss LDCB's liability below. Pursuant to Section 64.1170(b) our rules, LDCB must forward to AT&T, Inc. (AT&T) an amount equal to 150% of all charges paid by the subscriber to LDCB along with copies of any telephone bills issued from LDCB to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-334A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-334A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-334A1.txt
  • information.'' However, the purpose of a TPV recording is to verify a subscriber's intent to change their preferred carrier. As we emphasized in the Fourth Report and Order, ``any description of the carrier change transaction...shall not be misleading.'' We find that NLDS actions were in violation of our carrier change rules, and we discuss NLDS's liability below. Pursuant to Section 64.1170(b) our rules, NLDS must forward to Williams an amount equal to 150% of all charges paid by the subscriber to NLDS along with copies of any telephone bills issued from NLDS to the Complainant. Within ten days of receipt of this amount, Williams shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-335A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-335A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-335A1.txt
  • emphasized in the Fourth Report and Order, ``any description of the carrier change transaction...shall not be misleading.'' We find that NSBI has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that NSBI's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss NSBI's liability below. Pursuant to Section 64.1170(b) our rules, NSBI must forward to AT&T, Inc. (AT&T) an amount equal to 150% of all charges paid by the subscriber to NSBI along with copies of any telephone bills issued from NSBI to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-336A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-336A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-336A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against ISI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor ISI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-337A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-337A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-337A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NALD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NALD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-338A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-338A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-338A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against BNLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-339A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-339A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-339A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NALD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NALD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-508A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-508A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-508A1.txt
  • Report and Order, ``any description of the carrier change transaction...shall not be misleading ``and verifiers should convey explicitly that ``the consumers will have authorized a carrier change, and not, for instance, an upgrade in existing service (emphasis added).'' We find that AT&T's actions were in violation of our carrier change rules, and we discuss AT&T's liability below. Pursuant to Section 64.1170(b) our rules, AT&T must forward to Pulse an amount equal to 150% of all charges paid by the subscriber to AT&T along with copies of any telephone bills issued from AT&T to the Complainant. Within ten days of receipt of this amount, Pulse shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-509A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-509A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-509A1.txt
  • Report and Order, ``any description of the carrier change transaction...shall not be misleading ``and verifiers should convey explicitly that ``the consumers will have authorized a carrier change, and not, for instance, an upgrade in existing service (emphasis added).'' We find that CTI's actions were in violation of our carrier change rules, and we discuss CTI's liability below. Pursuant to Section 64.1170(b) our rules, CTI must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to CTI along with copies of any telephone bills issued from CTI to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-511A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-511A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-511A1.txt
  • of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Inmark, Inc. d/b/a Preferred Billing ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the Inmark nor the authorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-512A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-512A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-512A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-513A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-513A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-513A1.txt
  • verifying numbers associated with a business or residence, or for what purpose the numbers are used. As we emphasized in the Fourth Report and Order, ``any description of the carrier change transaction .... shall not be misleading. We find that Inmark's actions resulted in unauthorized changes in Complainants' telecommunications service providers and we discuss Inmark's liability below. Pursuant to Section 64.1170(b) our rules, Inmark must forward to the authorized carriers an amount equal to 150% of all charges paid by the subscriber to Inmark along with copies of any telephone bills issued from Inmark to the Complainants. Within ten days of receipt of this amount, the authorized carriers shall provide a refund or credit to Complainants in the amount of 50%
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-514A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-514A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-514A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against New Century Telecom, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither New Century Telecom, Inc. AT&T may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-515A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-515A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-515A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Legents Communications Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither LCC nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-516A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-516A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-516A1.txt
  • Verizon at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Spectrotel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Spectrotel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-517A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-517A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-517A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Integrated Services, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither ISI nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-518A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-518A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-518A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Line Systems, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and that neither LSI nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-519A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-519A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-519A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Line Systems, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and that neither LSI nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-525A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-525A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-525A1.txt
  • time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against New Century Telecom, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the NCT nor the authorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-526A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-526A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-526A1.txt
  • time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Multiline Long Distance, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the MLDI nor the authorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-527A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-527A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-527A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Nationwide Long Distance Service IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor NLDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-528A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-528A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-528A1.txt
  • days is presumed to be clear and convincing evidence of a violation. Therefore, we find that LDC's actions resulted in a violation of our carrier change rules, and we discuss LDC's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, LDC must forward to Sprint Nextel an amount equal to 150% of all charges paid by the subscriber to Primus along with copies of any telephone bills issued from LDC to the Complainant. Within ten days of receipt of this amount, Sprint Nextel shall provide a refund or credit to Complainant in the amount of 50% of all
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-529A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-529A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-529A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. IC 09-S002436, received July 16, 2009. Knology's Response to Informal Complaint No. IC 09-S002436, received January 21, 2010.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-532A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-532A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-532A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Business Network Long Distance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-533A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-533A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-533A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against National Access Long Distance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither NALD nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-537A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-537A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-537A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Long Distance America IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither LDA or AT&T may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-538A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-538A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-538A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Business Network Long Distance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-539A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-539A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-539A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against National Access Long Distance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither NALD nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-544A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-544A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-544A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Online Savings, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Online Savings nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-545A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-545A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-545A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NCT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither NCT nor their authorized carrier may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-546A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-546A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-546A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against U.S. Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither U.S. Telecom nor their authorized carrier may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-547A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-547A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-547A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against TeleUno IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor TeleUno may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-548A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-548A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-548A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). KoolTel's Response to Informal Complaint No. 09-S0296839, received October 22, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-549A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-549A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-549A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Norristown's Response to Informal Complaint No. 09-S0296952, received October 27, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-550A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-550A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-550A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Mainstreet's Response to Informal Complaint No. 09-S002600, received November 9, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-551A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-551A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-551A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). U.S. Telecom's Response to Informal Complaint No. 09-S0295997, received July 7, 2009. Verizon's Response to Informal Complaint No. 09-S0295997, received November 10, 2009. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-552A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-552A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-552A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LDA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-553A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-553A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-553A1.txt
  • days is presumed to be clear and convincing evidence of a violation. Therefore, we find that Quasar's actions resulted in a violation of our carrier change rules and we discuss Quasar's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, Quasar must forward to Cox Communications, Inc. (Cox) an amount equal to 150% of all charges paid by the subscriber to Quasar along with copies of any telephone bills issued from Quasar to the Complainant. Within ten days of receipt of this amount, Cox shall provide a refund or credit to Complainant in the amount of 50% of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-554A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-554A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-554A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Startec IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Startec may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-555A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-555A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-555A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Tele Circuit IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Tele Circuit may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-559A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-559A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-559A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Startec IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Startec may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-560A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-560A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-560A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against PTI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and PTI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-561A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-561A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-561A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-562A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-562A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-562A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against CTI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and CTI may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-563A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-563A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-563A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. 09-S002494, received August 21, 2009. Verizon's Response to Informal Complaint No. 09-S002494, received December 30, 2009. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-564A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-564A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-564A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 09-S002548, received October 9, 2009. AT&T's Response to Informal Complaint No. 09-S002548, received February 3, 2010. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-705A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-705A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-705A1.txt
  • information.'' However, the purpose of a TPV recording is to verify a subscriber's intent to change their preferred carrier. As we emphasized in the Fourth Report and Order, ``any description of the carrier change transaction...shall not be misleading.'' We find that MLD actions were in violation of our carrier change rules, and we discuss MLD's liability below. Pursuant to Section 64.1170(b) our rules, MLD must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to MLD along with copies of any telephone bills issued from MLD to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-706A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-706A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-706A1.txt
  • all the telephone numbers to be switched, as required by our rules. We find that Preferred did not provide clear and convincing evidence that the person on the call was authorized to make the carrier change. Therefore, we find that Preferred's actions resulted in unauthorized changes in Complainant telecommunications service provider and we discuss Preferred's liability below. Pursuant to Section 64.1170(b) our rules, Preferred must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to Preferred along with copies of any telephone bills issued from Preferred to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-707A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-707A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-707A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Line Systems, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and that neither LSI nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-708A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-708A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-708A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Long Distance Access IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and that neither LDA nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-709A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-709A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-709A1.txt
  • Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Legent Communications Corporation d/b/a Long Distance America IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and that neither LDA nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-710A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-710A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-710A1.txt
  • rather than merely verifying numbers associated with a business or residence, or for what purpose the numbers are used. As we emphasized in the Fourth Report and Order, ``any description of the carrier change transaction...shall not be misleading.'' We find that BNLD's actions were in violation of our carrier change rules, and we discuss BNLD's liability below. Pursuant to Section 64.1170(b) our rules, MLDI must forward to Centurylink an amount equal to 150% of all charges paid by the subscriber to MLDI along with copies of any telephone bills issued from MLDI to the Complainant. Within ten days of receipt of this amount, Centurylink shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-711A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-711A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-711A1.txt
  • information.'' However, the purpose of a TPV recording is to verify a subscriber's intent to change their preferred carrier. As we emphasized in the Fourth Report and Order, ``any description of the carrier change transaction...shall not be misleading.'' We find that NALD actions were in violation of our carrier change rules, and we discuss NALD's liability below. Pursuant to Section 64.1170(b) our rules, NALD must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to NALD along with copies of any telephone bills issued from NALD to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-712A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-712A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-712A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Integrated Services, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor ISI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-713A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-713A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-713A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NALD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NALD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-714A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-714A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-714A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against UAT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither UAT nor their authorized carrier may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-741A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-741A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-741A1.txt
  • information.'' However, the purpose of a TPV recording is to verify a subscriber's intent to change their preferred carrier. As we emphasized in the Fourth Report and Order, ``any description of the carrier change transaction...shall not be misleading.'' We find that MLD actions were in violation of our carrier change rules, and we discuss MLD's liability below. Pursuant to Section 64.1170(b) our rules, MLD must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to MLD along with copies of any telephone bills issued from MLD. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid by Complainant to
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-742A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-742A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-742A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against New Century Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Opex Communications nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-743A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-743A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-743A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier ACN nor AT&T, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-744A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-744A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-744A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Clear Rate Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier CRC nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-944A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-944A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-944A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). HTSC's Response to Informal Complaint No. 09-S0295662, received June 5, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-945A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-945A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-945A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If either Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-946A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-946A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-946A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI, Inc.'s Response to Informal Complaint No. IC 09-S002437, received April 10, 2010 from Verizon Business Serivces. If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-947A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-947A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-947A1.txt
  • at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Consolidated IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither PNG nor Consolidated may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-948A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-948A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-948A1.txt
  • at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Sprint nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-949A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-949A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cordia IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-950A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-950A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-950A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Network IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Network may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-951A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-951A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-951A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NALD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NALD may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-952A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-952A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-952A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NSBI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NSBI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-953A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-953A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-953A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against ISI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and ISI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-958A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-958A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-958A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. 09-S002530, received September 24, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-959A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-959A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-959A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). CFLI's Response to Informal Complaint No. 09-S0296864, received October 26, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-960A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-960A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-960A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Qwest Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Qwest or AT&T may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-961A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-961A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-961A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Startec Global Communications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-962A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-962A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-962A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. IC 09-S002574, received October 28, 2009. AT&T's Response to Informal Complaint No. IC 09-S002574, received April 8, 2010. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-964A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-964A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-964A1.txt
  • rather than merely verifying numbers associated with a business or residence, or for what purpose the numbers are used. As we emphasized in the Fourth Report and Order, ``any description of the carrier change transaction...shall not be misleading''. We find that BNLD's actions were in violation of our carrier change rules and we discuss BNLD's liability below. Pursuant to Section 64.1170(b) our rules, BNLD must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to BNLD along with copies of any telephone bills issued from BNLD. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid by Complainant to
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-965A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-965A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-965A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against United Telecom, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor UTI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-967A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-967A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-967A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. IC 09-S002588, received November 24, 2009. AT&T's Response to Informal Complaint No. IC 09-S002588, received April 2, 2010. If
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-968A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-968A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-968A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. IC 09-S0297102, received December 15, 2009. Verizon's Response to Informal Complaint No. IC 09-S0297102, received March 25, 2010.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-975A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-975A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-975A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against CNBI ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier not CNBI may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-976A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-976A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-976A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Business Network Long Distance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T, Inc. nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-977A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-977A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-977A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NSBI Long Distance, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither NSBI nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-978A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-978A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-978A1.txt
  • changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against New Century Telecom, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainants' authorized carrier nor New Century may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-979A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-979A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-979A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against MLDI Long Distance, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MLDI nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-980A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-980A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-980A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Advantage Long Distance, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Advantage Telecommunication nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-981A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-981A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-981A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against UTI, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier AT&T nor UTI, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-982A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-982A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-982A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Line Systems, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and that neither LSI nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-983A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-983A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-983A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against SBA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor SBA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-984A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-984A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-984A1.txt
  • unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Silv Communication, Inc. ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the Silv nor the authorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1278A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1278A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1278A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. IC 09-S0295078, received January 23, 2008. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1279A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1279A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1279A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. IC 09-S002630, received December 23, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1280A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1280A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1280A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Qwest IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1281A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1281A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1281A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against UAT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor UAT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1282A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1282A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1282A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1283A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1283A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1283A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NCT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1284A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1284A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1284A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against PLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor PLD may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1285A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1285A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1285A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against BRW IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor BRW may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1286A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1286A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1286A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDA IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither LDA nor their authorized carrier may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1287A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1287A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1287A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and LDC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1288A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1288A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1288A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Comcast IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Comcast may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1290A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1290A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1290A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cordia IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1292A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1292A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1292A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Network Service Billing, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Frontier nor NSBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1293A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1293A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1293A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1294A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1294A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1294A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Frontier IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Frontier may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1295A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1295A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1295A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Zoom ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Zoom may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1296A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1296A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1296A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. 11-S2993849, received March 30, 2011. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1297A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1297A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1297A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If either Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1298A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1298A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1298A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. 11-S3100158, received May 20, 2011. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1299A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1299A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1299A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. 11-S003030, received November 18, 2010. Verizon's Response to Informal Complaint No. 11-S003030, received February 17, 2011. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1300A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1300A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1300A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 09-S0295620, received May 12, 2009. Verizon's Response to Informal Complaint No. 09-S0295620, received June 30, 2009 If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1301A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1301A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1301A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 09-S0297089, received December 7, 2009. Qwest's Response to Informal Complaint No. 09-S0297089, received April 8, 2009. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1302A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1302A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1302A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If any Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1303A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1303A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1303A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See 47 C.F.R. � 64.1150(d). If any Complainant is unsatisfied with the resolution of its complaint, such Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1304A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1304A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1304A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). FSN's Response to Informal Complaint No. IC 10-S2844741, received December 8, 2010. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1305A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1305A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1305A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against America Net, LLC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither America Net nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1306A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1306A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1306A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against TeleDias Communications, Inc., IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither TeleDias nor their authorized carrier may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1307A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1307A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1307A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against TeleUno, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither TeleUno nor their authorized carrier may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1308A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1308A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1308A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Cordia's Response to Informal Complaint No. IC 10-S2865147, received December 21, 2010. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1334A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1334A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1334A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Multiline Long Distance, Inc., IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither MLDI nor their authorized carrier may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1335A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1335A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1335A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cordia Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-137A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-137A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-137A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDCB IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither LDCB nor Integra may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1387A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1387A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1387A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Airnex Communications, Inc., IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and that neither Airnex nor VTX Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1388A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1388A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1388A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Startec IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1389A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1389A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1389A1.txt
  • rather than merely verifying numbers associated with a business or residence, or for what purpose the numbers are used. As we emphasized in the Fourth Report and Order, ``any description of the carrier change transaction...shall not be misleading''. We find that LDCB's actions were in violation of our carrier change rules, and we discuss LDCB's liability below. Pursuant to Section 64.1170(b) our rules, LDCB must forward to AT&T, Inc. (AT&T) an amount equal to 150% of all charges paid by the subscriber to LDCB along with copies of any telephone bills issued from LDCB to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-138A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-138A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-138A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against NLDS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither NLDS nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1390A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1390A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1390A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Long Distance Services IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither LDS nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1391A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1391A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1391A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against America Net, LLC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither America Net nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1394A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1394A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1394A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv Communication IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Silv nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1395A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1395A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1395A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Preferred Billing IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Preferred Billing nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1396A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1396A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1396A1.txt
  • change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Billing Services of America ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the Billing Services of America nor the authorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-139A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-139A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-139A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Nationwide Long Distance Services ISGRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier neither AT&T nor NLDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1404A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1404A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1404A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor their authorized carrier may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1405A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1405A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1405A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ISI, LLC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither ISI nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1407A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1407A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1407A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against ISI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor ISI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1408A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1408A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1408A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against BNLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1409A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1409A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1409A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against BNLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-140A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-140A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-140A1.txt
  • at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cox IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Cox Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1410A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1410A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1410A1.txt
  • time of unauthorized change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against NALD ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NALD may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1411A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1411A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1411A1.txt
  • change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Business Network Long Distance ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Business Network Long Distance may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1412A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1412A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1412A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). MCI's Response to Informal Complaint No. 10-S0297445, received February 18, 2010. Hawaiian Telcom's Response to Informal Complaint No. 10-S0297445, received April 26, 2009. If Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-141A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-141A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-141A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Charter IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Charter may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1422A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1422A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1422A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against BNLD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and BNLD may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-142A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-142A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-142A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CWCC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither CWCC nor their authorized carrier may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-143A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-143A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-143A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Convergia IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Convergia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-144A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-144A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-144A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Time Warner nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-145A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-145A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-145A1.txt
  • change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDC Telecommunications, Inc. c/o Intercontrollers, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and that neither LDC nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-146A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-146A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-146A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Century Tel nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-148A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-148A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-148A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest Communications, Inc.'s Response to Informal Complaint No. IC 09-S0295926, received June 18, 2009. Verizon's Response to Informal Complaint No. IC 09-S0295926, received November 24,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-149A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-149A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-149A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). IDT Corporation's Response to Informal Complaint No. IC 09-S0296885, received November 3, 2009. AT&T, Inc.'s Response to Informal Complaint No. IC 09-S0296885, received November 23,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-150A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-150A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-150A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. IC 10-S2746919, received September 29, 2010. Verizon's Response to Informal Complaint No. IC 10-S2746919, received November 24, 2010.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-151A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-151A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-151A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. 10-S2721413, received August 19, 2010. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-152A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-152A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-152A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. IC 10-S2784447, received September 30, 2010. Verizon's Response to Informal Complaint No. IC 10-S2784447, received November 24, 2010.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-153A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-153A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-153A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Talk for Less's Response to Informal Complaint No. 10-S002995, received November 18, 2010. If Complainant is unsatisfied with the resolution of this complaint, Complainant may
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-154A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-154A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-154A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LCR's Response to Informal Complaint No. 10-S002728, received April 21, 2010. Qwest's Response to Informal Complaint No. 10-S002728, received September 9, 2010. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-155A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-155A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-155A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Official Small Business Association's Response to Informal Complaint No. 10-S2806974, received October 6, 2010. If Complainant is unsatisfied with the resolution of this complaint, Complainant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-160A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-160A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-160A1.txt
  • of the telephone numbers to be switched, as required by our rules. We find that NLDS did not provide clear and convincing evidence that the person on the call was authorized to make the carrier change. Therefore, we find that NLDS's actions resulted in unauthorized changes in Complainant telecommunications service provider and we discuss NLDS's liability below. Pursuant to Section 64.1170(b) our rules, NLDS must forward to AT&T, Inc. (AT&T) an amount equal to 150% of all charges paid by the subscriber to NLDS along with copies of any telephone bills issued from NLDS to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-161A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-161A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-161A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 10-S2685142, received July 13, 2010. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-162A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-162A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-162A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Qwest's Response to Informal Complaint No. 09-S0297237, received January 8, 2010. AT&T's Response to Informal Complaint No. 09-S0297237, received September 29, 2010. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-163A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-163A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-163A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Communicate Technological Systems, LLC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and that neither CTS nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-164A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-164A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-164A1.txt
  • change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LDC Telecommunications, Inc. c/o Intercontroller, Inc., IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and that neither CenturyLink nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-165A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-165A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-165A1.txt
  • Report and Order, ``any description of the carrier change transaction...shall not be misleading ``and verifiers should convey explicitly that ``the consumers will have authorized a carrier change, and not, for instance, an upgrade in existing service (emphasis added).'' We find that TeleDias's actions were in violation of our carrier change rules, and we discuss TeleDias's liability below. Pursuant to Section 64.1170(b) our rules, TeleDias must forward to Cox Communications (Cox) an amount equal to 150% of all charges paid by the subscriber to TeleDias along with copies of any telephone bills issued from TeleDias to the Complainant. Within ten days of receipt of this amount, Cox shall provide a refund or credit to Complainant in the amount of 50% of all
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1666A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1666A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1666A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC 09-S002371, filed April 14, 2009. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to 47 U.S.C � 258); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Notice of Informal Complaint No. IC 09-S002371 to Sprint from the Deputy Chief, Division, dated April 24, 2009. See 47 C.F.R. �
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1667A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1667A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1667A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC 09-S002273, filed January 2, 2009. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to 47 U.S.C. � 258); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Notice of Informal Complaint No. 09-S002273 to BNLD from the Deputy Chief, Division, CGB, dated January 14, 2009. According to the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1668A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1668A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1668A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC 10-S002727, filed March 18, 2010. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to 47 U.S.C. � 258); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Notice of Informal Complaint No. IC 10-S002727 to LoTel, Inc. d/b/a Coordinated Billing Services from the Deputy Chief, Division, dated March 31,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1669A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1669A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1669A1.txt
  • C.F.R. �� 64.1140, 64.1160-70. See 47 C.F.R. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See 47 C.F.R. �� 64.1140, 64.1170. Informal Complaint No. IC 10-S2877004, filed November 22, 2010. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to 47 U.S.C. � 258); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Notice of Informal Complaint No. IC 10-S2877004 to Charter Communications from the Deputy Chief, Division, dated December 3, 2010. Charter Communication's Response
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-166A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-166A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-166A1.txt
  • the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against America Net, LLC ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the America nor the authorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-167A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-167A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-167A1.txt
  • time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Nationwide Long Distance Service ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the NLDS nor the authorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-168A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-168A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-168A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Business Network Long Distance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor BNLD may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-169A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-169A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-169A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Nationwide Long Distance Service IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither NLDS nor Qwest may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-170A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-170A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-170A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If either Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a formal complaint with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-171A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-171A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-171A1.txt
  • emphasized in the Fourth Report and Order, ``any description of the carrier change transaction ... shall not be misleading.'' We find that Silv's actions were in violation of our carrier change rules, and we discuss America's liability below. We find that Silv's actions were in violation of our carrier change rules, and we discuss Silv's liability below. Pursuant to Section 64.1170(b) our rules, Silv must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Silv along with copies of any telephone bills issued from Silv to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-173A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-173A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-173A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T, Inc.'s Response to Informal Complaint No. IC 10-S002676, received February 19, 2010. Hawaiian Telecom's Response to Informal Complaint No. IC 10-S002676, received April 9,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1814A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1814A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1814A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Hawaiian Telcom Services Company IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither HTSC nor their authorized carrier may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1815A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1815A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1815A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDC Telecommunications, Inc. c/o Intercontrollers, Inc., IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and LDC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1816A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1816A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1816A1.txt
  • the call is authorized to make the carrier change.'' Accordingly, we grant Complainant's complaint. We find that ISI has failed to produce clear and convincing evidence of a valid authorized carrier change by the Complainant. Therefore, we find that ISI's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss ISI's liability below. Pursuant to Section 64.1170(b) our rules, ISI must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to ISI along with copies of any telephone bills issued from ISI to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1817A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1817A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1817A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). NALD's Response to Informal Complaint No. 09-S0296365, received August 10, 2009. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1819A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1819A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1819A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Communications Network Billing Inc., IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and CNBI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1820A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1820A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1820A1.txt
  • the call is authorized to make the carrier change.'' Accordingly, we grant Complainant's complaint. We find that CNBI has failed to produce clear and convincing evidence of a valid authorized carrier change by the Complainant. Therefore, we find that CNBI's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss CNBI's liability below. Pursuant to Section 64.1170(b) our rules, CNBI must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to CNBI along with copies of any telephone bills issued from CNBI to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1821A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1821A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1821A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Optic Internet Protocol, Inc., IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor OIP may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1849A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1849A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1849A1.txt
  • the time of the unauthorized changes. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against LDCB Net, LLC ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the LDCB nor the authorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2064A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2064A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2064A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Advantage Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Access Point nor Advantage Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2065A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2065A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2065A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against BCN Telecom, Inc., IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and BCN may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2066A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2066A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2066A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against NLDS IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and NLDS may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2067A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2067A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2067A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDC Telecom IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither LDC Telecom, Inc. nor AT&T may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2068A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2068A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2068A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. IC 09-S0296349, received August 18, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2081A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2081A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2081A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Advantage Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2082A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2082A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2082A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Quasar Communications Corp. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither TDS Telecom nor Quasar may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2083A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2083A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2083A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Spectrotel IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Spectrotel nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2084A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2084A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2084A1.txt
  • at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Verizon may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2085A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2085A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2085A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). RRLD's Response to Informal Complaint No. IC 09-S0296682, received September 18, 2009. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-374A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-374A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-374A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). FSN's Response to Informal Complaint No. IC 10-S0297732, received May 10, 2010. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-375A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-375A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-375A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. IC 10-S2814988, received November 19, 2010. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-376A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-376A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-376A1.txt
  • Report and Order, ``any description of the carrier change transaction...shall not be misleading ``and verifiers should convey explicitly that ``the consumers will have authorized a carrier change, and not, for instance, an upgrade in existing service (emphasis added).'' We find that DLD's actions were in violation of our carrier change rules, and we discuss DLD's liability below. Pursuant to Section 64.1170(b) our rules, DLD must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to DLD along with copies of any telephone bills issued from DLD to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-377A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-377A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-377A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Reliant Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Reliant may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-378A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-378A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-378A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against ALD IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither ALD nor their authorized carrier may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-379A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-379A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-379A1.txt
  • at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against LaJicarita IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and LaJicarita may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-380A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-380A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-380A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-381A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-381A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-381A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-383A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-383A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-383A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. 10-S002999, received September 29, 2010. Verizon's Response to Informal Complaint No. 10-S002999, received November 24, 2010. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-384A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-384A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-384A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. 10-S2754999, received November 18, 2010. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-385A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-385A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-385A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). WilTel's Response to Informal Complaint No. 10-S2741315, received September 3, 2010. AT&T's Response to Informal Complaint No. 10-S2741315, received December 30, 2010. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-386A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-386A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-386A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 10-S2736705, received August 17, 2010. Cox's Response to Informal Complaint No. 10-S2736705, received November 19, 2010. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-387A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-387A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-387A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Cordia's Response to Informal Complaint No. 10-S003042, received December 17, 2010. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-388A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-388A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-388A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. 10-S002728, received April 2, 2010. APT's Response to Informal Complaint No. 10-S002728, received December 29, 2010. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-389A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-389A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-389A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). ATC's Response to Informal Complaint No. 10-S2736671, received September 2, 2010. Qwest's Response to Informal Complaint No. 10-S2736671, received November 5, 2010. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-412A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-412A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-412A1.txt
  • when authorizing a carrier change. In 1999, the Commission bolstered its efforts to combat slamming by adding four sections to the slamming rules (section 64.1180 was subsequently removed). Section 64.1130, originally promulgated as 64.1160, details the use of letters of agency as a form of authorizing and/or verifying a subscriber's request to change his or her preferred carrier selection. Section 64.1170 sets forth procedures for reimbursing subscribers who have already paid charges to an unauthorized carrier. Section 64.1190 provides further protection against slamming by enabling a subscriber to ``freeze'' his or her preferred carrier selection, unless the subscriber gives the carrier from whom the freeze was requested his or her express consent to a change. Need: These rules are intended to
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-497A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-497A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-497A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Frontier IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Frontier may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-757A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-757A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-757A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. IC 10-S2689493, received July 30, 2010. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-758A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-758A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-758A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Preferred Long Distance, Inc., IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Preferred may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-759A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-759A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-759A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Preferred Long Distance, Inc., IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Preferred may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-760A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-760A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-760A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against CRC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor CRC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-761A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-761A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-761A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Clear Rate Communications, IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Clear Rate may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-762A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-762A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-762A1.txt
  • the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Clear Rate Communications, Inc. IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Clear Rate may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-763A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-763A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-763A1.txt
  • at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon or Credo may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-764A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-764A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-764A1.txt
  • at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Verizon Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-765A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-765A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-765A1.txt
  • at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-766A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-766A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-766A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Silv nor Integra may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-767A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-767A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-767A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv Communication IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Silv nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-768A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-768A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-768A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Silv nor Integra may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-769A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-769A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-769A1.txt
  • rather than merely verifying numbers associated with a business or residence, or for what purpose the numbers are used. As we emphasized in the Fourth Report and Order, ``any description of the carrier change transaction...shall not be misleading''. We find that America's actions were in violation of our carrier change rules and we discuss America's liability below. Pursuant to Section 64.1170(b) our rules, America must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to America along with copies of any telephone bills issued from America to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-770A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-770A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-770A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against America IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither America nor their authorized carrier may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-771A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-771A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-771A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against America Net, LLC IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither America Net nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-772A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-772A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-772A1.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against United Telecom Inc., IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither United Telecom nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-772A2.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-772A2.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-772A2.txt
  • of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against United Telecom Inc., IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither United Telecom nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-773A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-773A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-773A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Rodeo IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Rodeo nor Integra may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-774A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-774A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-774A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Surftone IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Surftone may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-775A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-775A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-775A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against CenturyLink IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and CenturyLink may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-776A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-776A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-776A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against RCN IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-777A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-777A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-777A1.txt
  • of our rules, we notified Long Distance Services of the complaint and Long Distance Services responded on August 6, 2010. Long Distance Services states that Complainant's telephone number was inadvertently switched. Therefore, we find that Long Distance Services's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss Long Distance Services's liability below. Pursuant to Section 64.1170(b) our rules, Long Distance Services must forward to Qwest an amount equal to 150% of all charges paid by the subscriber to Long Distance Services along with copies of any telephone bills issued from Long Distance Services to the Complainant. Within ten days of receipt of this amount, Qwest shall provide a refund or credit to Complainant in the amount
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-778A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-778A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-778A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cavalier IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-779A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-779A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-779A1.txt
  • AT&T for the time period in question. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against AT&T IS GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unreasonable delay and AT&T may not pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-780A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-780A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-780A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Preferred IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Preferred nor their authorized carrier may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-781A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-781A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-781A1.txt
  • against Complainant for those charges. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cox Virginia Telcom, LLC., IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and that neither Sprint nor Cox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-782A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-782A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-782A1.txt
  • Report and Order, ``any description of the carrier change transaction...shall not be misleading ``and verifiers should convey explicitly that ``the consumers will have authorized a carrier change, and not, for instance, an upgrade in existing service (emphasis added).'' We find that LDA's actions were in violation of our carrier change rules, and we discuss LDA's liability below. Pursuant to Section 64.1170(b) our rules, LDA must forward to AT&T an amount equal to 150% of all charges paid by the subscriber to LDA along with copies of any telephone bills issued from LDA to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all charges paid
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-783A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-783A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-783A1.txt
  • paying at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Airnex IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Airnex may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-784A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-784A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-784A1.txt
  • Order, ``any description of the carrier change transaction...shall not be misleading ``and verifiers should convey explicitly that ``the consumers will have authorized a carrier change, and not, for instance, an upgrade in existing service (emphasis added).'' We find that Online Savings's actions were in violation of our carrier change rules, and we discuss Online Savings's liability below. Pursuant to Section 64.1170(b) our rules, Online Savings must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to Online Savings along with copies of any telephone bills issued from Online Savings to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-785A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-785A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-785A1.txt
  • at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cordia Communications IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-787A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-787A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-787A1.txt
  • change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Business Network Long Distance ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Business Network Long Distance may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-788A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-788A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-788A1.txt
  • change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Business Network Long Distance ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Business Network Long Distance may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-789A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-789A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-789A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Advantage's Response to Informal Complaint No. IC 10-S003040, received December 3, 2010. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-790A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-790A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-790A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Sprint's Response to Informal Complaint No. 10-S2885052, received January 13, 2011. Verizon's Response to Informal Complaint No. 10-S2885052, received February 17, 2011. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-791A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-791A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-791A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. 10-S2780496, received September 29, 2010. Verizon's Response to Informal Complaint No. 10-S2780496, received November 24, 2010. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-792A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-792A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-792A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. 10-S003068, received January 14, 2011. Verizon's Response to Informal Complaint No. 10-S003068, received February 17, 2011. If Complainant is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-793A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-793A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-793A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon Business' Response to Informal Complaint No. 10-S2787019, received October 8, 2010. MCI and Verizon merged in 2006, but MCI is a separate entity. Verizon
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-794A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-794A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-794A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. 10-S2746930, received August 31, 2010. MCI and Verizon merged in 2006, but MCI is a separate entity. AT&T's Response
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-795A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-795A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-795A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. 10-S003025, received November 12, 2010. MCI and Verizon merged in 2006, but MCI is a separate entity. AT&T's Response
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-796A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-796A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-796A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Verizon's Response to Informal Complaint No. 10-S002760, received June 17, 2010. MCI and Verizon merged in 2006, but MCI is a separate entity. Verizon's Response
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-797A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-797A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-797A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). LaurenTel's Response to Informal Complaint No. 10-S0298306, received March 2, 2011. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-798A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-798A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-798A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Norristown's Response to Informal Complaint No. 10-S003050, received December 15, 2010. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-1018A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-1018A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-1018A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Charter IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Charter may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-1019A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-1019A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-1019A1.txt
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Business Network Long Distance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-1020A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-1020A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-1020A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). Excel's Response to Informal Complaint No. IC 10-S002985, received September 8, 2010. If Complainant is unsatisfied with the resolution of this complaint, Complainant may file
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-1021A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-1021A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-1021A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Silv IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-1022A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-1022A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-1022A1.txt
  • at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T or AT&T, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-1023A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-1023A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-1023A1.txt
  • carrier at the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against UAT IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor UAT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-1024A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-1024A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-1024A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-1025A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-1025A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-1025A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. See Appendix A. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. See Appendix A. If any Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-1026A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-1026A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-1026A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-1027A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-1027A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-1027A1.txt
  • at no cost to the subscriber. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Charter IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Charter or Charter, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-1042A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-1042A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-1042A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against OneLink Communications, Inc., IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and OneLink may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-1043A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-1043A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-1043A1.txt
  • verification is presumed to be clear and convincing evidence of a violation. Therefore, we find that OneLink's actions resulted in a violation of our carrier change rules and we discuss OneLink's liability below. We also will forward a copy of the record of this proceeding to our Enforcement Bureau to determine what additional action may be necessary. Pursuant to Section 64.1170(b) our rules, OneLink must forward to AT&T, Inc. (AT&T) an amount equal to 150% of all charges paid by the subscriber to OneLink along with copies of any telephone bills issued from OneLink to the Complainant. Within ten days of receipt of this amount, AT&T shall provide a refund or credit to Complainant in the amount of 50% of all
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-397A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-397A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-397A1.txt
  • change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Business Network Long Distance ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Business Network Long Distance may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-449A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-449A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-449A1.txt
  • change of telecommunications service provider. Accordingly, IT IS ORDERED that, pursuant to section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against Business Network Long Distance ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and Business Network Long Distance may not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-801A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-801A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-801A1.txt
  • � 64.1120(c)(3)(iii). See id. �� 64.1140, 64.1160-70. See id. �� 64.1140, 64.1160 (any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change). See id. � 64.1170. See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Fourth Report and Order, 23 FCC Rcd 493 (2008) (Fourth Report and Order). See 47 C.F.R 64.1120 (c)(3)(iii). See Fourth Report and Order, 23 FCC Rcd at 501-502, paras. 18-20.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-819A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-819A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-819A1.txt
  • to a clerical error, Complainant's telephone number was mistakenly provisioned under another company's name. We find that United Telecom has failed to produce clear and convincing evidence that Complainant authorized a carrier change. Therefore, we find that United Telecom's actions resulted in an unauthorized change in Complainant's telecommunications service provider and we discuss United Telecom's liability below. Pursuant to Section 64.1170(b) our rules, United Telecom must forward to Verizon an amount equal to 150% of all charges paid by the subscriber to United Telecom along with copies of any telephone bills issued from United Telecom to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of 50% of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-820A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-820A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-820A1.txt
  • unauthorized changes of telecommunications service providers. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaints filed against United Telecom, Inc., ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the UTI nor the authorized carriers may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-821A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-821A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-821A1.txt
  • Report and Order, ``any description of the carrier change transaction...must not be misleading'' and verifiers must convey explicitly that ``the consumers will have authorized a carrier change, and not, for instance, an upgrade in existing service.'' We find that Rodeo Telecom's actions were in violation of our carrier change rules, and we discuss Rodeo Telecom's liability below. Pursuant to Section 64.1170(b) our rules, Rodeo Telecom must forward to Verizon, Inc. (Verizon) an amount equal to 150% of all charges paid by the subscriber to Rodeo Telecom along with copies of any telephone bills issued from Rodeo Telecom to the Complainant. Within ten days of receipt of this amount, Verizon shall provide a refund or credit to Complainant in the amount of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-982A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-982A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-982A1.txt
  • the time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against LDC Telecommunications, Inc., IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and LDC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-203306A1.doc
  • A, Section 64.1150(c), the text ``...order that the carrier removes all unpaid charges from the subscriber's bill...'' is changed to ``...order that the carrier remove all unpaid charges for the first 30 days after the slam from the subscriber's bill...'' 9. In Appendix A, Section 64.1160(f), the text ``...provided for in � 64.1160...'' is changed to ``...provided for in � 64.1170...'' FEDERAL COMMUNICATIONS COMMISSION Carol E. Mattey Deputy Chief, Common Carrier Bureau Federal Communications Commission DA 00-1306 Federal Communications Commission DA 00-1306 - " K � � - ! " � � � � � � ! " � � � � � � � � �
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-206118A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-206118A1.pdf
  • the event of a slam, i.e., the charge assessed when the LEC executes the slamming carrier's preferred carrier change order and the charge assessed when the LEC returns the subscriber to his or her authorized carrier. Unauthorized carriers also are responsible for reimbursing authorized carriers in accordance with the requirements set forth in section 258 of the Act and section 64.1170 of our rules. We note that SBC's second clarification request regarding the executing carrier's role in investigating slamming allegations was made in response to the Commission's prior liability rules, which were superceded by the liability rules adopted in the First Reconsideration Order. The procedures we adopted in the First Reconsideration Order provide that ``disputes between alleged slamming carriers, authorized carriers,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-222377A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-222377A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-222377A1.txt
  • Verizon at the time of Cox. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against Cox IS GRANTED. IT IS FURTHER ORDER that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. �64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor Cox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-226567A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-226567A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-226567A1.txt
  • conversion of Complainant's long distance service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainant against eLec IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither Verizon nor eLec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-227452A2.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-227452A2.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-227452A2.txt
  • unauthorized conversion of their telecommunications service. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed by Complainants against WorldCom ARE GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainants are entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither their authorized carriers nor WorldCom may pursue any collection against each of the Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-256427A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-256427A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-256427A1.txt
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). See Appendix A. If any Complainants are unsatisfied with the resolution of this complaint, such Complainants may file a formal complaint with the Commission pursuant
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-285362A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-285362A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-285362A1.txt
  • ) ) ) ) ) IC No. 08-S0289067 08-S0293152 08-S0293335 08-S0293600 08-S0293777 ERRATUM Released: September 12, 2008 By the Deputy Chief, Consumer Policy Division, Consumer & Governmental Affairs Bureau: On August 29, 2008, the Consumer & Governmental Affairs Bureau released an Order, DA 08-2012, in the above-captioned proceeding. This Erratum corrects paragraph 9 to read as follows: ''Pursuant to Section 64.1170(b) our rules, LDCB must forward to the authorized carriers an amount equal to 150% of all charges paid by the subscriber to LDCB. Therefore, LDCB must forward to the authorized carriers 150% of the amount, along with copies of any telephone bills issued from the company to the Complainants. Within ten days of receipt of this amount, the authorized carriers
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-296469A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-296469A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-296469A1.txt
  • period in question. 6. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications ACT of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and l.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Cox Arizona Telecom, LLC IS GRANTED. 7. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither AT&T nor Cox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy Stevenson, Deputy Chief Policy
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-00-135A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-00-135A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-00-135A1.txt
  • obtain relief from the unauthorized carrier. D. Waiver Petition As explained above, petitioners filed a Waiver Petition setting forth a proposal for a third-party administrator to administer the liability aspects of the slamming rules. Petitioners seek a waiver of the following liability rules for those carriers electing to participate in the proposed third-party administrator plan: section 64.1100(c); section 64.1100(d); section 64.1170; and section 64.1180. On April 8, 1999, the Commission issued a public notice seeking comment on the third-party administrator proposal. Because we believe that it is in the public interest for state commissions to undertake the responsibilities envisioned for the third-party administrator, we deny the waiver request. Waiver of the Commission's rules is appropriate only if special circumstances warrant a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-00-255A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-00-255A1.pdf
  • the event of a slam, i.e., the charge assessed when the LEC executes the slamming carrier's preferred carrier change order and the charge assessed when the LEC returns the subscriber to his or her authorized carrier. Unauthorized carriers also are responsible for reimbursing authorized carriers in accordance with the requirements set forth in section 258 of the Act and section 64.1170 of our rules. We note that SBC's second clarification request regarding the executing carrier's role in investigating slamming allegations was made in response to the Commission's prior liability rules, which were superceded by the liability rules adopted in the First Reconsideration Order. The procedures we adopted in the First Reconsideration Order provide that ``disputes between alleged slamming carriers, authorized carriers,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-03-42A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-03-42A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-03-42A1.txt
  • has not opted to administer our rules, rather than by authorized carriers. Our current rules regarding informal complaints filed pursuant to section 258 state that ``[t]he Commission will issue a written (or electronic) order informing the complainant, the unauthorized carrier, and the authorized carrier of its finding, and ordering the appropriate remedy, if any, as defined by �� 64.1160 through 64.1170 of this chapter.'' Our rules also require that the ``relevant governmental agency will determine whether an unauthorized change, as defined by � 64.1100(e), has occurred . . . .'' In addition, our rules state that, when a carrier is notified by the relevant governmental agency of an unauthorized carrier change complaint, the carrier shall remove all unpaid charges for the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-03-67A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-03-67A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-03-67A1.txt
  • through the adjudication of the slamming complaints instead of the forfeiture process. WebNet criticizes the WebNet NAL for not discussing whether WebNet complied with the Commission's adjudication rules to address the complaints in this case. WebNet misunderstands the distinction between a slamming adjudication under our rules and an enforcement action pursuant to section 503(b) of the Act. Sections 64.1150 through 64.1170 of the Commission's rules authorize adjudicatory proceedings to bring financial restitution to a consumer who has been slammed. Although each slamming allegation is adjudicated under those rules, that does not shield a carrier from separate enforcement action like this one, which stems from WebNet's willful or repeated violations of section 258 of the Act and section 64.1120 of our rules.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-08-151A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-08-151A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-08-151A1.txt
  • preferred carrier freezes in the telecommunications context through the lens of nearly ten years' experience with them. Finally, as noted above, the Commission's forfeiture guidelines currently establish a standard forfeiture amount of $40,000 for a violation of the Commission's rules against slamming. Forfeitures pursuant to section 1.80(b)(4) are in addition to the carrier liabilities set forth in sections 64.1160 and 64.1170 of the Commission's rules for unauthorized changes in preferred carrier. We seek comment on the applicability of this provision to instances of slamming by VRS or IP Relay providers. As with the slamming liability amounts discussed above, unauthorized providers would not be permitted to recover forfeiture amounts levied under section 1.80(b)(4) of our rules from the Fund, and may not
• http://transition.fcc.gov/Bureaus/Common_Carrier/Notices/1997/fcc97248.pdf http://transition.fcc.gov/Bureaus/Common_Carrier/Notices/1997/fcc97248.txt http://transition.fcc.gov/Bureaus/Common_Carrier/Notices/1997/fcc97248.wp
  • Rep. No. 104-230, 104th Cong., 2d Sess. Preamble (1996) (Joint Explanatory Statement). Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 2 94-129, Report and Order, 10 FCC Rcd 9560 (1995) (1995 Report and Order). 47 C.F.R. �� 64.1100, 64.1150. We are proposing to expand our verification rules to also include Sections 3 64.1160 and 64.1170. See Appendix C. A preferred carrier freeze (PC freeze), also called a block, prevents a carrier change unless the subscriber 4 gives the carrier from whom the freeze was requested his or her express written or oral consent. That is, we seek comment regarding whether slammed consumers should be liable for charges assessed by an 5 unauthorized carrier. Parties filing
• http://transition.fcc.gov/Bureaus/Common_Carrier/Orders/2000/fcc00135.doc http://transition.fcc.gov/Bureaus/Common_Carrier/Orders/2000/fcc00135.pdf http://transition.fcc.gov/Bureaus/Common_Carrier/Orders/2000/fcc00135.txt
  • obtain relief from the unauthorized carrier. D. Waiver Petition As explained above, petitioners filed a Waiver Petition setting forth a proposal for a third-party administrator to administer the liability aspects of the slamming rules. Petitioners seek a waiver of the following liability rules for those carriers electing to participate in the proposed third-party administrator plan: section 64.1100(c); section 64.1100(d); section 64.1170; and section 64.1180. On April 8, 1999, the Commission issued a public notice seeking comment on the third-party administrator proposal. Because we believe that it is in the public interest for state commissions to undertake the responsibilities envisioned for the third-party administrator, we deny the waiver request. Waiver of the Commission's rules is appropriate only if special circumstances warrant a
• http://transition.fcc.gov/eb/Orders/2003/DA-03-2853A1.html
  • for one complaint to the Commission for which it had provided the Commission with all relevant evidence in its possession.17 The Commission also considered and rejected this argument in WebNet. As the Commission explained: ... WebNet misunderstands the distinction between a slamming adjudication under our rules and an enforcement action pursuant to section 503(b) of the Act. Sections 64.1150 through 64.1170 of the Commission's rules authorize adjudicatory proceedings to bring financial restitution to a consumer who has been slammed. Although each slamming allegation is adjudicated under those rules, that does not shield a carrier from separate enforcement action like this one, which stems from WebNet's willful or repeated violations of section 258 of the Act and section 64.1120 of our rules...18
• http://transition.fcc.gov/eb/Orders/2003/FCC-03-67A1.html
  • through the adjudication of the slamming complaints instead of the forfeiture process.14 WebNet criticizes the WebNet NAL for not discussing whether WebNet complied with the Commission's adjudication rules to address the complaints in this case.15 WebNet misunderstands the distinction between a slamming adjudication under our rules and an enforcement action pursuant to section 503(b) of the Act.16 Sections 64.1150 through 64.1170 of the Commission's rules authorize adjudicatory proceedings to bring financial restitution to a consumer who has been slammed.17 Although each slamming allegation is adjudicated under those rules,18 that does not shield a carrier from separate enforcement action like this one, which stems from WebNet's willful or repeated violations of section 258 of the Act and section 64.1120 of our rules.19
• http://www.fcc.gov/Bureaus/Common_Carrier/Notices/1997/fcc97248.pdf http://www.fcc.gov/Bureaus/Common_Carrier/Notices/1997/fcc97248.txt http://www.fcc.gov/Bureaus/Common_Carrier/Notices/1997/fcc97248.wp
  • Rep. No. 104-230, 104th Cong., 2d Sess. Preamble (1996) (Joint Explanatory Statement). Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 2 94-129, Report and Order, 10 FCC Rcd 9560 (1995) (1995 Report and Order). 47 C.F.R. �� 64.1100, 64.1150. We are proposing to expand our verification rules to also include Sections 3 64.1160 and 64.1170. See Appendix C. A preferred carrier freeze (PC freeze), also called a block, prevents a carrier change unless the subscriber 4 gives the carrier from whom the freeze was requested his or her express written or oral consent. That is, we seek comment regarding whether slammed consumers should be liable for charges assessed by an 5 unauthorized carrier. Parties filing
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/fcc00135.doc http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/fcc00135.pdf http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/fcc00135.txt
  • obtain relief from the unauthorized carrier. D. Waiver Petition As explained above, petitioners filed a Waiver Petition setting forth a proposal for a third-party administrator to administer the liability aspects of the slamming rules. Petitioners seek a waiver of the following liability rules for those carriers electing to participate in the proposed third-party administrator plan: section 64.1100(c); section 64.1100(d); section 64.1170; and section 64.1180. On April 8, 1999, the Commission issued a public notice seeking comment on the third-party administrator proposal. Because we believe that it is in the public interest for state commissions to undertake the responsibilities envisioned for the third-party administrator, we deny the waiver request. Waiver of the Commission's rules is appropriate only if special circumstances warrant a
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/fcc00255.doc http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/fcc00255.txt
  • the event of a slam, i.e., the charge assessed when the LEC executes the slamming carrier's preferred carrier change order and the charge assessed when the LEC returns the subscriber to his or her authorized carrier. Unauthorized carriers also are responsible for reimbursing authorized carriers in accordance with the requirements set forth in section 258 of the Act and section 64.1170 of our rules. We note that SBC's second clarification request regarding the executing carrier's role in investigating slamming allegations was made in response to the Commission's prior liability rules, which were superceded by the liability rules adopted in the First Reconsideration Order. The procedures we adopted in the First Reconsideration Order provide that ``disputes between alleged slamming carriers, authorized carriers,
• http://www.fcc.gov/eb/Orders/2003/DA-03-2853A1.html
  • for one complaint to the Commission for which it had provided the Commission with all relevant evidence in its possession.17 The Commission also considered and rejected this argument in WebNet. As the Commission explained: ... WebNet misunderstands the distinction between a slamming adjudication under our rules and an enforcement action pursuant to section 503(b) of the Act. Sections 64.1150 through 64.1170 of the Commission's rules authorize adjudicatory proceedings to bring financial restitution to a consumer who has been slammed. Although each slamming allegation is adjudicated under those rules, that does not shield a carrier from separate enforcement action like this one, which stems from WebNet's willful or repeated violations of section 258 of the Act and section 64.1120 of our rules...18
• http://www.fcc.gov/eb/Orders/2003/FCC-03-67A1.html
  • through the adjudication of the slamming complaints instead of the forfeiture process.14 WebNet criticizes the WebNet NAL for not discussing whether WebNet complied with the Commission's adjudication rules to address the complaints in this case.15 WebNet misunderstands the distinction between a slamming adjudication under our rules and an enforcement action pursuant to section 503(b) of the Act.16 Sections 64.1150 through 64.1170 of the Commission's rules authorize adjudicatory proceedings to bring financial restitution to a consumer who has been slammed.17 Although each slamming allegation is adjudicated under those rules,18 that does not shield a carrier from separate enforcement action like this one, which stems from WebNet's willful or repeated violations of section 258 of the Act and section 64.1120 of our rules.19
• http://www.fcc.gov/fcc-bin/audio/DA-07-380A1.doc http://www.fcc.gov/fcc-bin/audio/DA-07-380A1.pdf
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T Corporation's Response to Informal Complaint No. 06-S0253018, received November 29, 2006. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of
• http://www.fcc.gov/fcc-bin/audio/DA-07-4144A1.doc http://www.fcc.gov/fcc-bin/audio/DA-07-4144A1.pdf
  • C.F.R. � 64.1130. See 47 C.F.R. �� 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after this 30-day period shall be paid by the subscriber to the authorized carrier at the rates the subscriber was paying to the authorized carrier at the time of the unauthorized change. Id. See 47 C.F.R. �� 64.1140, 64.1170. See 47 U.S.C. � 503. 47 C.F.R. � 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. � 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). OneTouch's Response to Informal Complaint No. 07-S0272291, received June 6, 2007. See 47 C.F.R. � 64.1150(d). If Complainant is unsatisfied with the resolution of this
• http://www.fcc.gov/fcc-bin/audio/DA-11-168A1.doc http://www.fcc.gov/fcc-bin/audio/DA-11-168A1.pdf
  • time of the unauthorized change. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. � 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. �� 0.141, 0.361, 1.719, the complaint filed against Business Network Long Distance IS GRANTED. IT IS FURTHER ORDERED that, pursuant to Section 64.1170(d) of the Commission's rules, 47 C.F.R. � 64.1170(d), Complainant is entitled to absolution for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorized carrier nor BNLD may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A.
• http://www.fcc.gov/slamming/part64.pdf
  • for Charges. Any submitting telecommunications carrier that fails to comply with the proce- dures prescribed in this part shall be liable to the subscriber's properly au- thorized carrier in an amount equal to 150% of all charges paid to the submit- ting telecommunications carrier by such subscriber after such violation, as well as for additional amounts as pre- scribed in �64.1170. The remedies pro- vided in this part are in addition to any other remedies available by law. (b) Subscriber Liability for Charges. Any subscriber whose selection of tele- communications services provider is changed without authorization verified in accordance with the procedures set for in this part is liable for charges as follows: (1) If the subscriber has not already paid